Barbara Weathers, Executive Director

GU Institute

Building Successful Teams

QuestionnaireCauses of poor performance:

CharterExpertiseTrust ConflictDecision-makingCommitmentAccountability

You should trust people by their actions, not their words. Because

a person may have a heart of gold, but then again so does and

egg.

What are ways to build trust?

Effective teams have:• Mutual Goals• Interdependence• Commitment to Synergy• Accountability• Empowerment

Team Design Handout

Team Leadership

Managing internal dynamics – task, members and facilitation of process

Managing external dynamics – organizational environment

Phases of Leadership and Team Development

Phase One:Clear goals – SMART

SpecificMeasurableAttainableResults-basedTime-bound

Phase Two:Team Charter and

selection of members(Belbin Team Roles)

Phase Three:Team Norms –

expectation about appropriate behavior

Reverse Assumption ExerciseBuild a new college, break all the rules except:1. Quality, rigorous content that

capitalizes on critical thinking, problem solving and communication skills

2. End goal of obtaining a GOOD job3. Focus on lifelong learning

Team DysfunctionsFive primary from Patrick Lencioni:Absence of Trust - Emotional Bank Account – CoveyFear of Conflict – ability to debate without angerLack of Commitment – buy-in and a stake in the outcomeAvoidance of Accountability – who is ultimately responsibleInattention to Results – apathy

Stages of Team DevelopmentForming

Storming

Norming

Performing

Thank you