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BUILDING CULTURE THROUGH EMPLOYEE ENGAGEMENT
Fostering a Positive Organisational Culture in Today’s University
Let’s talk about culture
Culture …
Word of the Year 2014
Culture is …
“A set of distinctive spiritual, material, intellectual,
and emotional features of society or a social
group, and that it encompasses, in addition to art
and literature, lifestyles, ways of living together,
value systems, traditions and beliefs.”
UNESCO, Universal Declaration on Cultural Diversity
Culture is
A complex web - Stories
- Rituals and routines
- Symbols, objects, artefacts
- Organisational structure
- Control systems
- Power structure
Johnson and Scholes, 1992
Culture is …
What lies beneath
Schein, 1980
.
Culture is…
What you grow in
Culture is
a growing thing
Culture ..
Affects everyone
and is affected
by everyone
in an organisation
Culture ...
…represents a wish that a group of people might
discover, together, a good way of life;
that their good way of life might express itself in their
habits, institutions, and activities; and that those, in
turn, might help individuals flourish in their own way
The Meaning of Culture, 2014
Joshua Rothman, Ideas Editor
The New Yorker
Positive Culture
Engaged employees
an organisational priority
not an HR priority
Culture is…
Culture that is…
- not defined
- not cultivated
- not measured
- not owned
is not going to be
what we want it to be
…the helpful energy company.
Inside and out
Simplicity Integrity Understanding
HOW we do our work
is as important as
WHATwe do
• Hiring and promoting
• Performance evaluation
• Energising Values Awards
• Environmental branding
SimplicityValues SimplicityBehaviours
What do these values mean for each of us and our team?
How will we bring them to life in our work?
Everybody participated.
Workshops led by Senior Management
Critical success factors
Procedural Justice
Action
DCU experience …
INCORPORATION
Objective 5.1
DCU will foster the
development of a Staff
Community (‘One DCU’)
focusing on culture, identity
and the lived experience.
ONLINE
SURVEY
STAFF
WORKSHOPS
FUSE
SURVEY
Pride and belonging
Well-being
Values
Learning and development
Communication and
engagement
Recognition
THE GOOD
and the
NOT SO GOOD
reported
It’s the way
I tell ‘em
Survey
Benchmark
Authority of a robust set of figures
Now measured, now managed
An engagement, a contribution to culture in its own right
Early indicator of areas of priority for the One DCU plan
Collect – analyse – act
One DCU workshops
Three conversations
- Culture
- Priorities
- Immediate actions that will make a difference
One DCUOur DCU
One DCU Fuse Staff Engagement Event
Fostering a Positive Organisational Culture in Today’s University
Background and Context2017 DCU Fuse Event
Staff Survey
• Feedback from the survey surfaced the key issues around staff engagement and culture
Staff workshops
• Facilitated discussions to tease out issues and inform topics for One DCU Fuse
OneDCU Fuse
• 9 topics covering key issues of staff engagement and culture
10:00: Welcome and Creating a One DCU Culture
10:30: Enhancing Engagement and Involvement
11:00: Valuing Staff Contribution & Achievement
11:30: Work and Wellbeing
12:00: Living the Values
12:30: Encouraging Collaboration and Collegiality
13:00 Creating our Social Community
13:30 Being a Diverse and Inclusive Place to Work
14:00 Communicating Efficiently and Effectively
14:30 Next steps and Closing Conversation
15:00 Close.
－Interactive, online process based on the original DCU Fuse
－Structured format but allowing colleagues to take part in conversations in a way that they might normally have the opportunity
－Positive and constructive ideas generation
－Scalable – Platform and event could be adapted to support an internal process.
One DCU Impact
－Page views: 13,000
－Unique users: 364
－Posts: 960
－Likes: 2,300
Most popular topics:
－Work & Wellbeing
－Developing a One DCU Culture
－Creating our Social Community
Learnings from One DCU
－DCU Fuse Platform valuable as a flexible tool for engaging staff and
stakeholders across a range of issues.
－Not just about the technology: Successful implementation depended on strong
leadership from the Senior Management team along with collaboration of an inter-
disciplinary team that includes colleagues from Adapt, HR and ISS.
－One DCU has already had a positive impact on staff culture: Examples include
university-wide initiatives such as DCU’s partnership with Barrettstown along with
smaller initiatives such as a coffee and cake event that will be hosted by the
President’s Office next week.
A final word …
defined – cultivated – measured - owned
