MS WONG SHIOW PYNG

DIRECTOR, DIGITAL INCLUSION

INFOCOMM MEDIA DEVELOPMENT AUTHORITY

OF SINGAPORE

BUILDING A DIGITALLY READY

AND INCLUSIVE NATION

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INFOCOMM MEDIA DEVELOPMENT AUTHORITY OF SINGAPORE

INDUSTRY

DEVELOPER

Develop the digital

tech and media

industries as an

engine of growth for

Singapore

Foster a data

ecosystem for the

digital economy

ENABLER

Master-planner for

connectivity, digital

infrastructure &

standards

Prepare tech & media

manpower, and

segments of society to

be digitally-ready

REGULATOR &

PROTECTOR

Ensure resilient telecom

& broadcast networks

Govern market conduct

and protect consumer

interest through

infocomm, media, postal

and data protection

regulation

DIGITAL

CHAMPION

Drive digitalisation

across industries

Supporting a digitally

enabled workforce

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BUILDING FROM A POSITION OF STRENGTH

PREVIOUS MASTERPLANS

GOOD INFRASTRUCTURE

PRO-BUSINESS ENVIRONMENT

GROWTH SECTOR

#1#1Networked

readiness index1

Best countryto do business2

ICM20258.4%Increase in real VA

from 2016-2017

1 WEF GITR report 2016 2 EIU country forecasts 2018-2022

RESPONDING TO GLOBAL SHIFTS FROM A STRONG FOUNDATION

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THE DIGITAL ECONOMY FRAMEWORK OF ACTIONSTRATEGIES TO PREPARE SINGAPORE FOR THE FUTURE ECONOMY

LEADING

Singapore among the top three

digital economies in the world

DIGITAL ECONOMY

Singapore’s existing sectors embrace

the digital disruption

REINVENTS ITSELF

New growth areas and technology

focus that are continuously reviewed

SINGAPORE’S ASPIRATIONS

[CONFIDENTIAL]6

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MCI launched the Digital Readiness Blueprint in June 2018, setting out recommendations to enable Singaporeans to thrive in a Smart Nation

COMMON BARRIERS IN THE DIGITALISED WORLD

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Access e.g. lack of internet-

connected devices

Skills e.g. lack of know-how

Motivation and

Confidencee.g. perception of

irrelevance, fear

Languagee.g. most apps are in

English

International research studies and developments in some countries, as well as our engagements with

different stakeholders point to a few common barriers to the meaningful participation of individuals in the

digitalised world; the Digital Readiness recommendations are aimed at mitigating some of these challenges.

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Home Access

and NEU PC

Plus

Silver Infocomm

Initiatives (e.g. Digital Clinics

and e-Payment

Learning Journeys)

Enable IT Better Internet

Campaign,

Cybersecurity

Awareness

Campaign

Digital Maker,

PlayMaker, Lab on

Wheels

Lower Income

Households Seniors Persons

with

Disabilities

Online users,

Parents &

families

Students,

Community

Internet

Connectivity and

Computing Device

Training in Basic

Infocomm Awareness

and Usage

Awareness and

Adoption of IT/AT

Responsible Online

Participants and

Discerning Content

Consumers

Nurture Digital

Creators and Makers

DIGITAL READINESS FOR EVERYONE

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NEU PC Plus: 34,000 beneficiaries since 2006Home Access: 9,000 beneficiaries since 2014

Seeks to address issues that hinder internet access among low-income segment for a

digitally inclusive society

NEU PC PLUS AND HOME ACCESS PROGRAMME

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• Equipping Seniors with relevant digital skills and confidence for the Digital Society & Economy

• Benefitting 230,000 participants since 2007

SILVER INFOCOMM INITIATIVE

Silver IT Fest PlusSilver Infocomm Wellness

Ambassadors Silver Infocomm Junctions

Intergen IT BootcampsExperiential “tour” to learn e-

paymentSkillsFuture for Digital

Community

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Leverage use of ICM to empower Persons With Disability to enable them to enhance their

abilities of daily living, education and employment

ENABLE IT

4,800 beneficiaries since 2014

DIGITAL LITERACY PROGRAMME FOR PARENTS AND FAMILIES

Singaporeans who are confident and competent to safely and responsibly participate in the online

space. A broad-based approach to raising public awareness and education by executing a nation-

wide campaign, augmented by content and resources and amplified through outreach and private-

public-people engagement

• Campaign awareness/recall of 54%

• 5 community projects sponsored

LAB ON WHEELS

Familiarising Singaporeans with emerging technologies that will be ubiquitous and

essential for them to live, learn, work and play

Lab on Wheels: 90,000 students and adults benefited

(since FY14)

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106,000 students reached since 2014

CODE FOR FUN ENRICHMENT PROGRAMME

Expose students early to computational thinking and coding

• 181 schools reached since 2014

• 93,000 students reached

Project Work

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a. Provide opportunities for students with talent and interest to be stretched further in their knowledge and application of

computer science and computational thinking skills

b. Attract young talents into ICT courses and careers by deepening students’ experience and understanding in ICT

areas in a fun and engaging manner

INFOCOMM CLUB IN SCHOOLS

• Increase from 4,458 students reached in 2017 to 5,587 students in 2018

• Increase from 127 schools to 145 schools

(2) Augment Touchpoints to Scale

DR Programmes

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(3) Generate Multiplier for Basic

Digital Skills

(1) Provide CSR Opportunities for

Corporate Volunteerism

(4) Amplify Reach for Messaging and

Comms

SG:D FRIENDS - LEVERAGING PARTNERSHIPS AND VOLUNTEERISM TO

AMPLIFY AND MULTIPLY DIGITAL READINESS EFFORTS

sgdig i ta l .sg

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