Budaya PERDANA KAEDAH PENCERNAANNYA KEPADA

WARGA UiTM

S dSEMINAR Budaya PERDANA UiTMANJURAN PEJABAT PENDAFTAR

A A A A AABDULLAH MOHAMAD SAID

12 NOVEMBER 2010

ASAS KEJAYAAN ASAS KEJAYAAN PENCERNAAN Budaya PENCERNAAN Budaya PENCERNAAN Budaya PENCERNAAN Budaya

PERDANAPERDANA

VALUE CREATIONVALUE CREATIONVALUE CREATIONVALUE CREATION

PHILOSOPHY, VISION, MISSION, OBJECTIVES AND MISSION, OBJECTIVES AND

VALUES

VALUE CREATIONVALUE CREATIONVALUE CREATIONVALUE CREATION

Budaya PERDANAy

MANDATE & MANDATE & RESPONSIBILITIESRESPONSIBILITIES

WHO DOES WHAT?POWER & RESPONSIBILITIESPOWER & RESPONSIBILITIES

ROAD MAPSROAD MAPS

WHERE DO WE START & WHERE ARE WE HEADING TO? IMPORTANT MILESTONES,

PHASES OF DEVELOPMENTPHASES OF DEVELOPMENT

MECHANISMSMECHANISMS

HOW TO DO (STRATEGIES, WAYS TO DEPLOY THE STRATEGIES), O O S G S),

MONITORING AND EVALUATION

SUPPORTING TOOLSSUPPORTING TOOLS

POLICY, STANDARDS, PROCEDURE AND PROCESSESPROCEDURE AND PROCESSES

LEADERSHIPS AND LEADERSHIPS AND COMMITMENTCOMMITMENT

PERSONALDEPARTMENTALDEPARTMENTAL

ORGANIZATIONAL

PELAKSANAANPELAKSANAANPELAKSANAANPELAKSANAAN

PERANAN CENDEKIAWAN

THE CULTURE STARTS THE CULTURE STARTS WITH YOUWITH YOU

Leaders are under constantLeaders are under constant scrutiny, so you need to live the culture

(Ray Davies 2008)(Ray Davies 2008)

SETSETTINGTINGTHE THE STANDARDSTANDARD

What standards (performance, What standards (performance, cost, ethics, morality, dress)Are standards respected?pBottom line & margin of

toleranceWh t th t d d (l d Who set the standards (leader

vs follower)

(BROWN, W. S., 1985)

RESULTS RESULTS @ @ THINKINGTHINKINGRESULTS RESULTS @ @ THINKINGTHINKINGActivity

iy

HabitsResultsSuccess

(“thinking while working”)(“thinking while working”)Self renewal

Organization Renewal

BE A BELIEF BUILDER(BROWN W. S. 1985)(BROWN, W. S., 1985)

MEMAHAMI RAKAN MEMAHAMI RAKAN MEMAHAMI RAKAN MEMAHAMI RAKAN SEKERJASEKERJA

MindMind

SpiritSpirit

To Leavea Legacy (Spirit)(Spirit)

Meaning andContribution

In servinghuman needsin principledin principled

ways(Spirit)

DISTRACTIONSDISTRACTIONS

Problems vs Objectives“People’s problems vs problematic people”REACTIVE PROACTIVE ANTICIPATORY REACTIVE, PROACTIVE, ANTICIPATORY,

ADAPTIVE

(BROWN W S 1985)(BROWN, W. S., 1985)

HILANG TUMPUANHILANG TUMPUANPEPATAH PEPATAH ARABARAB

KALAU SEKAWAN KAMBING SESAT, YANG SEBENARNYA SESAT IALAH SI GEMBALA KAMBING

CONDONE INCOMPETENCECONDONE INCOMPETENCE

Why?The need to be lovedThe need to be loved

Problems wont happen againAvoiding confrontation

(the MIND, the HEART, the GUT)( , , )

How to Confront?Never confront in angerC f i di lConfront immediately

Confront privatelyBe specificB lBe clear

Provide redirectionFollow up

CONDONE CONDONE INCOMPETENCEINCOMPETENCE

THE C- C DILEMMA DILEMMA

COURAGE VS

CONSIDERATION

STAF DENGAN PEMIMPINSTAF DENGAN PEMIMPINSTAF DENGAN PEMIMPINSTAF DENGAN PEMIMPIN

KETUA WAJIB BERIKETUA WAJIB BERI◦ ARAHAN◦ BIMBINGAN

GAYA KEPIMPINANGAYA KEPIMPINAN◦ AUTOKRATIK◦ DEMOKRATIK◦ BIROKRATIK◦ JURULATIH◦ PARTISIPATORI

Work is important , relationships first

PELAKSANAANPELAKSANAANPELAKSANAANPELAKSANAAN

MASALAHMASALAH

MASALAH PELAKSANAANMASALAH PELAKSANAANMASALAH PELAKSANAANMASALAH PELAKSANAAN

MELEPAS BATUK DITANGGA & TIDAK ISTIQAMAH

MASALAH PELAKSANAANMASALAH PELAKSANAAN

USAHA TIDAK SEPADUUSAHA TIDAK SEPADU

MASALAH PELAKSANAANMASALAH PELAKSANAAN

AKTIVITI SECARA RITUAL AKTIVITI SECARA RITUAL TIDAK DIJADIKAN AKTIVITI TERASTERAS

MASALAH PELAKSANAANMASALAH PELAKSANAAN

TUMPU KEPADA STAF TUMPU KEPADA STAF BAWAHAN SAHAJA

MASALAH PELAKSANAANMASALAH PELAKSANAAN

KELEMAHAN TELADAN KETUA JABATAN(EGO, MASAM MUKA, TAKBUR, PENTING DIRI)

MASALAH PELAKSANAANMASALAH PELAKSANAAN

TIDAK MENITIKBERAT PRINSIP PERSAUDARAAN (MUSYWARAH PERSAUDARAAN (MUSYWARAH, MUAFAKAT& GOTONG RAYONG)KERJA PENTING SILATURRAHIM DIDAHULUKANJ

MASALAH PELAKSANAANMASALAH PELAKSANAAN

KETUA JABATAN BERSIKAP RETORIK JTENTANG KEJAYAANNYA TANPA MENYEDARI BAHAWA TERDAPAT MASALAH SEBENAR YANG BERLAKUMASALAH SEBENAR YANG BERLAKU

MASALAH PELAKSANAANMASALAH PELAKSANAAN

KURANG USAHA PROAKTIF, TIADA PROGRAM TERANCANG DAN BERTERUSAN,PROGRAM DIBUAT APABILA ADA ARAHANAPABILA ADA ARAHAN,.

MASALAH PELAKSANAANMASALAH PELAKSANAAN

KURANG AKTIVITI SOKONGANKURANG AKTIVITI SOKONGAN

SEMINAR Budaya PERDANA UiTM

STERIMA KASIH

PEPATAH CINAPEPATAH CINA

If you are planning for a year, y p g y ,grow riceIf you are planning for 20 years, y p g y s,grow treesIf you are planning for centuries, you a e p a g o ce tu es,grow men