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Broad Sky Spectrum 3G
The only Multi-Carrier Fixed Wireless Broadband Network in
the US
November 2009
The Broad Sky Networks Advantage
• Managed wireless local loop• Standard provisioning lead time is just 3 business days or
less• Supports both customer and professional Installation• Guaranteed “three – nine” local loop minimum availability• Industry leading provisioning and deployment process• Managed proprietary patent pending bundled equipment• The only multi carrier Fixed Wireless Broadband Network in
the US • Help Desk support is available 24/7/365 including holidays
Directional Antenna
• 6" directional antenna with built-in narrowband filter.
• Velcro mounting system at the bottom and a pivot, allowing to rotate the directional antenna assembly for signal optimization and a setscrew for fixing the same.
• Overall gain of +10 dBi including the filter losses.
• Proprietary patent pending filtering technology.
Spectrum 3G Fixed Wireless Broadband
Primary Service• The Broad Sky Spectrum 3G service is a substitute for land-based broadband,
frame relay or VSAT• Unlimited business data utilization (No movie of music downloading)• Data rates average 1Mbps X 300 Kbps in over 95% of the US population 90%
land• Coverage in 3G coverage within CONUS, Hawaii, Alaska, Canada and Puerto
Rico• Latency average of 150ms • Static or Dynamic IP• FWB port configuration offered: Private Layer 2, Public Layer 3 and Split
Tunnel • Managed Modem & variety of Antennas (Application specific)• Voice and 24/7 streaming applications not currently supported
Spectrum 3G Wireless Network Continuity Redundancy
• Spectrum 3G service provides an alternate diverse backup offering replacing land based broadband.
• Flat monthly recurring charge.• Bundled equipment.• Data rate and network latency the same as Primary.• Pro-actively monitored and supported.• Static or dynamic IP.
Spectrum 3G Fixed Wireless Temporary
• Temporary service is designed to provide high speed connectivity on a temporary or short term basis.
• The Temporary kit includes bundled hardware kit.• Broad Sky will provide alternate carrier specific modem as
required.• No term commitment.
Public Architecture
• Merchant responsible for PCI compliance • Provides direct connection to the Internet• VPN pass-thru• Static or Dynamic IP• Does not route through data centers
Private Architecture
• PCI & VISA Compliant solution• Utilizes carrier – specific private WAN• All traffic routes to one of our networks redundant data centers• Physically isolated from the Internet• Static or Dynamic IP
Pre-qualification & Site Analysis
• Street address including zip code is required.• Analysis across all supported carriers yields best in class RF link.• Broad Sky determines optimum antenna configuration.• Broad Sky identifies alternate carrier(s).• Prequalification is sent on to provisioning.
Installation & Support
• Broad Sky supports both customer installation and/ or professional installation via our subsidiary installation company TechLink.
• Help Desk offers 1st and 2nd level support 24/7.• Trouble ticketing and recorded case management.• Documented escalation path.• Proactive historical analytical data collection.
SUPPORT & ACTIVATIONS 24 X 7
Spectrum 3G Points of Interest
• 1 Page Terms and Conditions.• Service backed by 99.9% an industry first availability SLA. • 30 Day no questions asked “Satisfaction Guarantee”. • If ordering more than 5 Sites submit additional sites on
spreadsheet.• “Install clock” starts when order has been accepted by
operations. (24Hrs).• Termination is the remainder of the contract up to 12 months.