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Page 1: Bosch Intrusion Panel Integration Guidedownloadcenter1.genetec.com/products/SecurityCenter... · 4/23/2014  · “Intrusion detection unit events” in the Security Desk User Guide

Bosch Intrusion PanelIntegration Guide

5.1 SR3

Click here for the most recent version of this document.

Page 2: Bosch Intrusion Panel Integration Guidedownloadcenter1.genetec.com/products/SecurityCenter... · 4/23/2014  · “Intrusion detection unit events” in the Security Desk User Guide

genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 iiEN.550.010-V5.1.C3(5)

Copyright notice© 2011, 2012 Genetec Inc. All rights reserved.Genetec Inc. distributes this document with software that includes an end-user license agreement and is furnished under license and may be used only in accordance with the terms of the license agreement. The contents of this document are protected under copyright law.The contents of this guide are furnished for informational use only and are subject to change without notice. Genetec Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this guide.This publication may not be copied, modified, or reproduced in any form or for any purpose, nor can any derivative works be created therefrom without Genetec Inc.’s prior written consent. Genetec Inc. reserves the right to revise and improve its products as it sees fit. This document describes the state of a product at the time of document’s last revision, and may not reflect the product at all times in the future.In no event shall Genetec Inc. be liable to any person or entity with respect to any loss or damage that is incidental to or consequential upon the instructions found in this document or the computer software and hardware products described herein. The use of this document is subject to the disclaimer of liability found in the end–user license agreement."Genetec", "Omnicast", "Synergis", "Synergis Master Controller", "AutoVu", "Federation", the Genetec stylized "G" and the Omnicast, Synergis and AutoVu logos are trademarks of Genetec Inc., either registered or pending registration in several jurisdictions."Security Center", "Security Center Mobile", "Plan Manager", and the Security Center logo are trademarks of Genetec Inc.Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.All specifications are subject to change without notice.

Document informationDocument title: Bosch Intrusion Panel Integration Guide 5.1 SR3Document number: EN.550.010-V5.1.C3(5)Document update date: April 23, 2014You can send your comments, corrections, and suggestions about this guide to [email protected].

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Contents

About this guide . . . . . . . . . . . . . . . . . v

Chapter 1: Introduction to Bosch intrusion panel integrationUnderstanding Bosch intrusion panel integration . . . . . . . . . . 2

How Bosch intrusion panel integration works . . . . . . . . . . . 3

How Bosch intrusion panel terminology is used in Security Center . . . . . . 4

Chapter 2: Bosch intrusion panel release notesWhat’s new . . . . . . . . . . . . . . . . . . . . 7

Resolved issues . . . . . . . . . . . . . . . . . . . 8

Known issues . . . . . . . . . . . . . . . . . . . . 9

Limitations . . . . . . . . . . . . . . . . . . . . 10

Supported Bosch intrusion panel devices . . . . . . . . . . . . . 11

Supported number of devices and entities . . . . . . . . . . . . 12

Supported features . . . . . . . . . . . . . . . . . . 13

Chapter 3: Configuring Bosch intrusion panels in Security CenterInstallation and configuration overview . . . . . . . . . . . . . 17

Before you begin . . . . . . . . . . . . . . . . . . . 18Read the release notes . . . . . . . . . . . . . . . . . 18Install Bosch Intrusion Panel Integration Add-on Package . . . . . . . . 18Update your Security Center license . . . . . . . . . . . . . 18Make sure you have the right user privileges . . . . . . . . . . . 19

Configure the panel for IP communication . . . . . . . . . . . . 20Which ethernet module should you use? . . . . . . . . . . . . 20Enable communication with Bosch RPS . . . . . . . . . . . . 20

Enable communication with Bosch RPS using the DX4020 . . . . . . . 20Enable communication with Bosch RPS using the B420 . . . . . . . . 22

Configure the panel settings using Bosch RPS . . . . . . . . . . . 23

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Enable communication with Security Center . . . . . . . . . . . 25Enable communication with Security Center using the DX4020 . . . . . . 26Enable communication with Security Center using the B420 . . . . . . 27

Configure the panel for serial communication . . . . . . . . . . . 29Configure the panel settings using Bosch RPS . . . . . . . . . . . 29Enable communication with Security Center . . . . . . . . . . . 30

Create the Intrusion Manager role . . . . . . . . . . . . . . 31

Create the intrusion detection unit . . . . . . . . . . . . . . 33

Configure intrusion detection unit properties . . . . . . . . . . . 35

Configure inputs and outputs. . . . . . . . . . . . . . . . 36

Map intrusion detection areas to cameras. . . . . . . . . . . . . 39

Map Bosch intrusion panel events to Security Center actions . . . . . . . . 40

Index . . . . . . . . . . . . . . . . . . . . 42

Product documentation . . . . . . . . . . . . . . 43

Technical support . . . . . . . . . . . . . . . . 44

genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 ivEN.550.010-V5.1.C3(5)

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genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 vEN.550.010-V5.1.C3(5)

About this guideThis guide describes how to integrate Bosch intrusion panels in Security Center, and how to monitor them in Security Desk. This guide supplements Security Center and Bosch documentation. For more information about Security Center, see "Product documentation" on page 43. For more information about Bosch products, see the Bosch Conettix DX4020 Installation Guide, and the B420 Ethernet Communication Module Installation and Operation Guide, located in the installation package.

This guide assumes you are familiar with the following:

• Security Center 5.1 systems.• Configuration and use of Bosch intrusion panels.

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genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 1EN.550.010-V5.1.C3(5)

1Introduction to Bosch intrusion panel integration

This section describes the main features of integrating Bosch intrusion panels in Security Center, and how the integration works.

This section includes the following topics:

• "Understanding Bosch intrusion panel integration" on page 2• "How Bosch intrusion panel integration works" on page 3• "How Bosch intrusion panel terminology is used in Security Center" on page 4

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Understanding Bosch intrusion panel integration

genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 2EN.550.010-V5.1.C3(5)

Understanding Bosch intrusion panel integration

The Security Center Intrusion Manager role integrates Bosch intrusion panels into Security Center for centralized monitoring, control, and reporting.

The integration allows you to do the following:

• Map Bosch intrusion panels to Security Center intrusion detection units.• Monitor intrusion detection area state changes in real-time in Security Desk. See “System

status” in the Security Desk User Guide.• Receive events and alarms from the intrusion panel, and monitor them in Security Desk.

See “Event monitoring” in the Security Desk User Guide.• Create event-to-actions for events that are sent from the intrusion panel. See “Using event-

to-actions” in the Security Center Administrator Guide.• Generate detailed reports on intrusion detection area activities and intrusion detection unit

events in Security Desk. For more information, see “Intrusion detection area activities” and “Intrusion detection unit events” in the Security Desk User Guide.

• Attach cameras to intrusion detection areas to view recorded video associated with events and alarms from the panel.

• Manually arm and disarm the intrusion detection areas defined on your intrusion panel in Security Desk using the intrusion detection area widget. For information about the commands available in the Intrusion detection area widget, see “Intrusion detection area widget” in the Security Desk User Guide.

• Receive live notifications on input state changes in Security Desk. For more information-about monitoring intrusion detection units, see “Event monitoring” in the Security Desk User Guide.

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genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 3EN.550.010-V5.1.C3(5)

How Bosch intrusion panel integration works

How Bosch intrusion panel integration works

Bosch intrusion panels are integrated to Security Center using the Intrusion Manager role. The Intrusion Manager role receives events from the intrusion panel over an IP network or serial connection, reports them live in Security Desk, and logs them in a database for future reporting. The role also relays user commands to the intrusion panel (such as arming and disarming the intrusion detection areas), and triggers the outputs connected to the panel through event-to-actions (for example, an intrusion area master armed event in Security Center can trigger an output on the intrusion panel).

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How Bosch intrusion panel terminology is used in Security Center

How Bosch intrusion panel terminology is used in Security Center

Bosch intrusion detection components are mapped as entity types in Security Center. The following table lists some Bosch intrusion panel components and terms, and how they are represented in Security Center.

Item Bosch term Security Center term

Input states Normal Normal

Shorted, Open, Missing, Trouble, FireTrouble

Trouble

FireAlarm, Alarm Active

Intrusion area states AreaNotInUse Offline

MasterArmed. MasterInstantArmed

MasterArmed

PerimeterInstantArmed, PerimeterDelay

PerimeterArmed

PerimeterExitDelay, AreaExitDelay

Arming

Disarmed Disarmed

AreaPointsNotReadyToArm(0) ReadyToArm

Area has an input in a trouble state

Trouble

Fire, FireTrouble, FireSupervisory, Burglar, BurglarTrouble, BurglarSupervisory

AlarmActive

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How Bosch intrusion panel terminology is used in Security Center

Logged events Duress IntrusionAreaDuressEvent

PointBypass InputBypassed(On)

BypassRestore InputBypassed(Off)

StatusAlarm, FireAlarm, Alarm IntrusionAreaStateLog(AlarmActive)

PointTrouble InputStateLog(Trouble)

PointRestoral InputStateLog(Normal)

OpeningReport IntrusionAreaAlarmCanceledEvent

ClosingReport IntrusionAreaStateLog(MasterArmed)

ACFail ACFailureLog(true)

ACRestoral ACFailureLog(false)

BatteryMissing, BatteryLow BatteryFailureLog(true)

BatteryRestoral BatteryFailureLog(false)

StatusPerimeterInstantByArea, PerimeterInstantByAreaArmed

IntrusionAreaStateLog(PerimeterArmed)

StatusPerimeterDelayByArea, PerimeterDelayByAreaArmed

IntrusionAreaStateLog(MasterArmed)

Item Bosch term Security Center term

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genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 6EN.550.010-V5.1.C3(5)

2Bosch intrusion panel release notes

This section describes the new features and enhancements of Bosch intrusion panels supported in Security Center 5.1 SR3, as well as resolved issues, known issues, and limitations.

This section includes the following topics:

• "What’s new" on page 7• "Resolved issues" on page 8• "Known issues" on page 9• "Limitations" on page 10• "Supported Bosch intrusion panel devices" on page 11• "Supported number of devices and entities" on page 12• "Supported features" on page 13

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genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 7EN.550.010-V5.1.C3(5)

What’s new

What’s new

The following new features and enhancements were introduced in the Bosch intrusion panel integration for 5.1 SR3.

• The maximum number of intrusion detection areas supported per intrusion detection unit was increased from 8 to 32.

• You can now query the sensor and alarm status of Bosch GV3 and GV4 intrusion panels.• You can now automatically re-arm the intrusion panel.• RPS authentication is now supported.• Events coming from the intrusion panel that are logged in the Security Center database now

include the year in the timestamp.• When synchronizing the time zone of the intrusion detection unit with Security Center, the

North American Daylight savings time is now available.• You can now request offline logs from the intrusion panel.

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Resolved issues

genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 8EN.550.010-V5.1.C3(5)

Resolved issues

There are no resolved issues in the Bosch intrusion panel integration for 5.1 SR3.

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Known issues

Known issues

The Bosch intrusion panel integration for 5.1 SR3 includes the following known issues.

Issue Description

84018 When you add a Bosch GV4 intrusion panel in Security Center, you may receive a Unit creation failed (cannot connect to unit) message, even if the panel is added and appears in the logical view. Disregard the message, and continue with your configuration.

84029 Bosch GV4: If you change the input configuration of Bosch GV3 intrusion panels using the Bosch Management RPS, you must delete, and then add the intrusion detection unit in Security Center for your changes to take effect.IMPORTANT You will lose the event history and the configuration of that unit. To save the event history, export or print the report results before you delete the unit. You can also make note of the unit configuration.

86241 After an Intrusion detection area input trouble event is raised in Security Center, when the input state returns to normal, an Intrusion detection area disarmed event is raised instead of an Intrusion detection area ready to arm event.

86477 Bosch GV4: The Bosch GV4 intrusion panel may lose connection to Security Center if the Panel Programming option in the Bosch Management RPS is set to Yes. See "Enable communication with Security Center using the B420" on page 27.

86617 Bosch GV3: If the connection between the intrusion panel and Security Center is lost, it may take a long time to synchronize the intrusion panel status after the connection is re-established.

86621 Bosch GV3: Intrusion detection area duress events are not received in Security Center.

87364 When intrusion detection events occur, the event information displayed in the report pane in the Monitoring task and the Intrusion detection area activities task does not include the Device type.Workaround: To view all the event information, search for the event using the Intrusion detection unit report.

90471 Bosch GV4: If an expansion board is disconnected, and then reconnected to the intrusion panel, the intrusion detection area does not return to the Normal state in Security Center. Instead, it remains as Unknown.Workaround: Deactivate the Intrusion Manager role, and then activate the role.

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Limitations

genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 10EN.550.010-V5.1.C3(5)

Limitations

The Bosch intrusion panel integration for 5.1 SR3. includes the following known limitations.

Issue Description

26345 Bosch GV2: If an intrusion area is not ready to be armed, the alarm panel will still accept the command to arm it. However, it will only be armed once the intrusion area is actually ready to be armed.

145034 The Trigger Intrusion alarm command in Security Desk is not supported.

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genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 11EN.550.010-V5.1.C3(5)

Supported Bosch intrusion panel devices

Supported Bosch intrusion panel devices

Security Center supports the following Bosch GV2, GV3 and GV4 intrusion panel devices. For each device, the corresponding firmware and certification is listed.

Model Device type Firmware Certification

D7212GV2/GV3/GV4 Intrusion panel GV2: ver.7.08GV3: ver. 8.04 , 8.14GV4: ver. 1.04

Supported by design

D7412GV2/GV3/GV4 Intrusion panel GV2: ver.7.08GV3: ver. 8.04 , 8.14GV4: ver. 1.04

Supported by design

D9412GV2/GV3/GV4 Intrusion panel GV2: ver.7.08GV3: ver. 8.04 , 8.14GV4: 1.04

Certified

D1255 Keypad Certified

D125B Dual Class B Initiating Module Supported by design

D8125 Addressable expansion module Certified

D8128D Input expansion module Certified

D8129 Octo-Relay module Supported by design

D9127 POPIT modules Supported by design

DS7432 Eight-input Remote Module Supported by design

DS7457i Single Zone Multiplex Input module Supported by design

DS7460i Dual-input module Supported by design

DS7461i Single-input Multiplex module Supported by design

DS7465i Input and Output Module Supported by design

DX4010i RS-232 Serial Interface Module Supported by design

DX4010V2 USB/Serial interface module Certified (Not supported on GV4)

DX4020 Ethernet Network Interface Module Certified (Not supported on GV4)

B420 Ethernet Network Interface Module Certified

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Supported number of devices and entities

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Supported number of devices and entities

The following table lists the number of intrusion detection units, intrusion detection areas, inputs, and outputs that are supported in Security Center.

No. of intrusion detection units

No. of intrusion detection areas No. of inputs No. of outputs

Per server 10 320 2460 1280

Per Directory 200 1600 49200 25600

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Supported features

Supported features

The following table lists the Security Center intrusion detection features that are supported with the Bosch intrusion panel integration.

Feature Supported

Serial connection yes

RS-232 serial connection yes

TCP/IP connection yes

Data encryption over TCP/IP no

Authentication between control panel and server no

Input bypass yes

Arm/disarm from Security Center Instant arming/disarming yes

Delayed arming yes

Use control panel inputs in virtual zones yes

Trigger outputs on control panels yes

Discover intrusion detection areas and devices automatically

yes

Create intrusion detection areas automatically in Security Center

yes

Create input entities automatically in Security Center yes

Create output entities automatically in Security Center yes

Link input entities to intrusion detection areas automatically in Security Center

yes

Download Offline logs automatically on connection yes

Clear offline logs manually no

Trigger alarms on the control panel from Security Center yes

Create custom Security Center events tied to panel pin events

yes

Monitor Security Center Server connection from the intrusion panel

no

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Supported features

Intrusion detection unit events Unit connected yes

Unit Lost yes

AC fail yes

Battery fail yes

Input supervision trouble yes

Input bypass activated yes

Input bypass deactivated yes

Tamper no

Intrusion detection area events Master armed yes

Perimeter armed yes

Disarmed yes

Auto-arming postponed yes

Forced arming yes

Input bypass activated yes

Input bypass deactivated yes

Duress yes

Entry delay started yes

Intrusion alarm activated yes

Intrusion detection area states Master armed yes

Perimeter armed yes

Disarmed yes

Ready-to-arm yes

Intrusion alarm active yes

Input supervision trouble yes

Arming countdown yes

Entry delay yes

Feature Supported

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Supported features

Arming commands Instant master arm yes

Delayed master arm yes

Instant perimeter arm yes

Delayed perimeter arm yes

Forced arm yes

Live input entity state changes Normal yes

Active yes

Supervision trouble yes

Bypassed yes

Report live online/offline control panel status changes yes

Report live online/offline control panel status changes on expansion modules

no

Synchronize time zone automatically from the control panel value

yes

Feature Supported

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3Configuring Bosch intrusion panels in Security Center

This section explains how to configure Bosch intrusion panels for use in Security Center.

This section includes the following topics:

• "Installation and configuration overview" on page 17• "Before you begin" on page 18• "Configure the panel for IP communication" on page 20• "Configure the panel for serial communication" on page 29• "Create the Intrusion Manager role" on page 31• "Create the intrusion detection unit" on page 33• "Configure intrusion detection unit properties" on page 35• "Configure inputs and outputs" on page 36• "Map intrusion detection areas to cameras" on page 39• "Map Bosch intrusion panel events to Security Center actions" on page 40

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Installation and configuration overview

Installation and configuration overview

The following table summarizes the configuration process for the Bosch intrusion panel integration.

Before you begin: You should understand the relationship between Bosch terms and Security Center entities, and read the release notes for important information about this release. See How Bosch intrusion panel terminology is used in Security Center and Bosch intrusion panel release notes.

Phase Description See

1 Read all the required information, and perform all the required tasks before integrating the Bosch intrusion panel in Security Center.

Before you begin

2 Set up communication between Security Center server and the Bosch intrusion panel using an IP network, or a Serial connection, and configure the panel settings.

• Configure the panel for IP communication

• Configure the panel for serial communication

3 (Optional) Add an expansion board to your intrusion panel.For a list of supported expansion boards, see "Supported Bosch intrusion panel devices" on page 11.

For information about installing an expansion board, see your Bosch manufacturer documentation.

4 Create the Intrusion Manager role in Security Center to manage the intrusion detection unit.

Create the Intrusion Manager role

5 Create the Bosch intrusion panel as an intrusion detection unit in Security Center.

Create the intrusion detection unit

6 Configure the intrusion detection unit (intrusion panel).• (Optional) Synchronize the intrusion panel’s clock with

Security Center server.• Configure the inputs and outputs controlled by the intrusion

panel.

• Configure intrusion detection unit properties

• Configure inputs and outputs

7 Map Security Center cameras to intrusion detection areas. Map intrusion detection areas to cameras

8 (Optional) Create events-to-actions, for Bosch intrusion panel events received in Security Center to trigger actions.

Map Bosch intrusion panel events to Security Center actions

9 (Optional) Create a map of your site, so that you can control outputs, alarms, and intrusion detection areas straight from the map in Security Desk.

For information about creating maps in Config Tool, see “Entity types - Map” in the Security Center Administrator Guide.

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Before you begin

Before you begin

This section explains the things you must know and do before integrating Bosch intrusion panels in Security Center, and before configuring Security Center intrusion detection entities.

This section includes the following topics:

• "Read the release notes" on page 18• "Install Bosch Intrusion Panel Integration Add-on Package" on page 18• "Update your Security Center license" on page 18• "Make sure you have the right user privileges" on page 19

Read the release notesRead the release note for any known issues, limitations, and other important information about this release. See "Bosch intrusion panel release notes" on page 6.

Install Bosch Intrusion Panel Integration Add-on PackageYou must install the Add-on Package available from the GTAP Product Downloads page at: https://gtap.genetec.com/SystemManagement/DownloadSection.aspx.

Update your Security Center licenseTo use Bosch intrusion panels in Security Center, you must have the “Number of intrusion detection units” license component, for the number of intrusion detection units you want to control. For more information about licensing, see "Technical support" on page 44.

genetec.com | Bosch Intrusion Panel Integration Guide 5.1 SR3 18EN.550.010-V5.1.C3(5)

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Before you begin

Make sure you have the right user privilegesThe following table lists the minimum user privileges you require to monitor and control Bosch intrusion panels in Security Center.

NOTE You may require more, depending on the tasks you want to perform in Config Tool and Security Desk.

Privilege Task

Config Tool To use Config Tool.

Security Desk To use Security Desk.

Monitoring To use the Monitoring task in Security Desk.

Intrusion detection To use the Intrusion detection task in Security Desk.

Intrusion detection area activities

To use the Intrusion detection area activities task in Security Desk.

Intrusion detection unit events To use the Intrusion detection unit events task in Security Desk.

Alarm monitoring To use the Alarm monitoring task in Security Desk.

Alarm report To use the Alarm report task in Security Desk.

Acknowledge alarms To acknowledge active alarms in Security Desk.

Forward alarms To forward alarms in Security Desk.

Snooze alarms To snooze active alarms in Security Desk.

Trigger alarms To trigger alarms in Security Desk.

Arm/disarm intrusion detection areas

To arm or disarm the intrusion panel from Security Desk.

View intrusion areas To view the intrusion detection area configuration pages in Config Tool.

Modify alarms To modify alarm configuration settings in Config Tool.

Add/delete alarms To add or delete alarms in Config Tool.

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Configure the panel for IP communication

Configure the panel for IP communication

For Security Center to communicate with the Bosch intrusion panel through an IP network, you must connect the intrusion panel to an ethernet module, and then configure the panel settings using the Bosch Management Remote Programming Software (RPS).

This section includes the following topics:

• "Which ethernet module should you use?" on page 20• "Enable communication with Bosch RPS" on page 20• "Configure the panel settings using Bosch RPS" on page 23• "Enable communication with Security Center" on page 25

Which ethernet module should you use?Bosch intrusion panels can communicate with Security Center through an IP network using the Conettix DX4020 or B420 Ethernet Network Interface Module. The ethernet module you should use depends on the panel model and firmware you are using. The following table lists your options.

Enable communication with Bosch RPSBefore you can configure the settings on the intrusion panel, you need to make sure that the Bosch Management Remote Programming Software (RPS) can connect to the panel.

Perform one of the following procedures, depending on the ethernet module you are using:

• "Enable communication with Bosch RPS using the DX4020" on page 20• "Enable communication with Bosch RPS using the B420" on page 22

Enable communication with Bosch RPS using the DX4020

If you have a Bosch GV2 or GV3 intrusion panel, you an enable communication with Bosch RPS using the DX4020.

1 Connect the DX4020 ethernet module to the intrusion panel using the SDI connector. For information about connecting the ethernet module to the intrusion panel, see “3.0 Installation”, in the Bosch Conettix DX4020 Installation Guide.

Ethernet module GV2 GV3 GV4

DX4020

B420 firmware 7.06 and later firmware 8.02 and later

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Configure the panel for IP communication

2 Configure the DIP switches on the ethernet module as follows:

3 Set the IP address for the DX4020 ethernet module.The default IP configuration is as follows: IP configuration number: DHCP Port:7700 DHCP device name: Cxxxxxx

Where xxxxxx is the last 6 digits of the MAC address, which is located on the XPort con-nector.

To assign an IP address on the DX4020 ethernet module, see sections “6.3 Obtaining an IP address”, and “6.4 Assigning the Initial IP address” in the Bosch Conettix DX4020 Installa-tion Guide.

4 On your computer, open the Windows Command Prompt.5 Type Telnet <DX4020 IP address> 9999.6 To go into setup mode, press ENTER.7 Press 1 to configure Channel 1, and enter the following values:

NOTE For the settings not listed here, use the default value.

Baudrate: 9600 I/F Mode: 4C Flow: 00 Port: 7700

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Configure the panel for IP communication

Connect Mode: CC Datagram: 02 Remote IP Adr: 127.0.0.1:0000 Disconn Mode: 00 Flush Mode: 00

8 In the main setup screen, press 9 to save your changes and exit.

You can now connect to the intrusion panel using the Bosch Management RPS.

After you are done: Configure the intrusion panel settings. See "Configure the panel settings using Bosch RPS" on page 23.

Enable communication with Bosch RPS using the B420

If you have a Bosch GV2 intrusion panel with firmware version 7.06, a GV3 intrusion panel with firmware version 8.02, or a GV4 intrusion panel, you can enable communication with Bosch RPS using a B420 ethernet module.

Before you begin: Make sure that Web access is enabled on the B420.

1 Using the dial on the ethernet module, set the address switch to 0.2 Connect the ethernet module to the intrusion panel using one of the following:

If you have a GV4: Connect to the B420 using an SDI or SDI2 connector. If you have a GV2/GV3: Connect to the B420 using an SDI connector.For more information about connecting the B420 ethernet module to the intrusion panel, see B420 Ethernet Communication Module Installation and Operation Guide.

3 Open the B420 Web page, using the following URL: http://<B420 IP address>.NOTE If you do not know the IP address of the ethernet module, you can type the host address (B + the last 6 digits of the unit MAC address). For more information settings the IP address or locating the MAC address, see section “3.3.4 - Using Auto IP with a Directly Connected Module” in the B420 Ethernet Communication Module Installation and Operation Guide.

4 Log on using the default password: B42V2.5 From the Home page, click the Basic Network Settings page.

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Configure the panel for IP communication

6 From the Automation TCP Enable option drop-down list, select No.

7 Click OK, and then click Save and Execute.8 Disconnect the cable from the SDI or SDI2 connector.9 Using the dial on the ethernet module, set the address switch to 4.10 Reconnect the cable using the SDI or SDI2 connector.

You can now connect to the intrusion panel using the Bosch Management RPS.

After you are done: Configure the intrusion panel settings. See "Configure the panel settings using Bosch RPS" on page 23.

Configure the panel settings using Bosch RPSBefore integrating Bosch intrusion panels to Security Center, you need to configure the panel settings, such as the intrusion areas, inputs and outputs, and other behavior, using the Bosch Management Remote Programming Software (RPS).

Before you begin:

• Make sure you have the Bosch RPS installed. If you are using the Bosch GV4 intrusion panel, you require Bosch RPS version 5.14.4 or later.

• Make sure you can connect to the intrusion panel using the Bosch Management RPS. See "Enable communication with Bosch RPS" on page 20.

To configure the panel settings:1 On your computer, open the Bosch Management RPS.

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Configure the panel for IP communication

2 Click New, and select the intrusion panel model (for example, D9412GV4).3 In the Panel Info tab, type a name for the panel.4 Double-click on the panel row, and then click Connect.5 In the Panel View page, click PANEL WIDE PARAMETERS > SDI RPS/ENHANCED

Comm, and then set the Enable Enhanced Communication option to Yes.

6 Click Save. 7 In the Panel View page, click AUXPARM > Automation, and then set the Automation

Device option as follows: B420: If you are using a GV4 with an SDI2 connector: SDI2 address 1. B420: If you are using a GV4 with an SDI connector: SDI address 80. B420: If you are using a GV2/GV3 with an SDI connector: SDI address 80.

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Configure the panel for IP communication

DX4020: If you are using a GV2/GV3 with an SDI connector: SDI address 80.

8 Click Save. 9 Define the intrusion panel’s inputs, outputs, areas, and other behavior.

For more information about configuring the intrusion panel using the Bosch RPS, see your Bosch manufacturer documentation.

10 Click Connect, and then send the updated settings to the intrusion panel.11 Reset the intrusion panel.

Enable communication with Security CenterFor Security Center to communicate with the intrusion panel, perform one of the following procedures, depending on the ethernet module you are using:

• "Enable communication with Security Center using the DX4020" on page 26• "Enable communication with Security Center using the B420" on page 27

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Configure the panel for IP communication

Enable communication with Security Center using the DX4020

Before enrolling a GV2 or GV3 intrusion panel into Security Center, you need re-configure the DIP switches on the ethernet module, and the panel’s telnet console settings.

1 Configure the DIP switches on the ethernet module as follows:

2 Configure the panel’s telnet console settings as follows.a Open the Windows Command Prompt.b Type Telnet <DX4020 IP address> 9999.c To go into setup mode, press ENTER.d Press 1 to configure Channel 1, and enter the following values:

NOTE For the settings not listed here, use the default value.

Baudrate: 9600 I/F Mode: 4C Flow: 00 Port: 3001 (This is the default port used by Security Center) Connect Mode: C0 Enable the ‘+++’ in Modern Mode. Disable the Auto increment source port. Datagram: 02 Remote IP Adr: 127.0.0.1:0000 Disconn Mode: 00 Flush Mode: 00

e In the main setup screen, press 9 to save your changes, and to exit.

The intrusion panel can now communicate with Security Center.

After you are done: Create an Intrusion Manager role in Security Center. See "Create the Intru-sion Manager role" on page 31.

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Configure the panel for IP communication

Enable communication with Security Center using the B420

If you have a Bosch GV2 intrusion panel with firmware version 7.06, a GV3 intrusion panel with firmware version 8.02, or a GV4 intrusion panel, you can enable communication with Security Center using a B420 ethernet module.

1 Disconnect the cable from the SDI or SDI2 connector. 2 Using the dial on the ethernet module, set the address switch to 0.3 Connect the ethernet module to the intrusion panel using one of the following:

If you have a GV4: Connect to the B420 using an SDI or SDI2 connector. If you have a GV2/GV3: Connect to the B420 using an SDI connector.For more information about connecting the B420 ethernet module to the intrusion panel, see B420 Ethernet Communication Module Installation and Operation Guide.

4 Open the B420 Web page, using the following URL: http://<B420 IP address>.5 Log on using the default password: B42V2.6 From the Home page, click the Basic Network Settings page.7 From the Automation TCP Enable option drop-down list, select Yes.

8 Click OK.9 Click the Maintenance page.10 From the Panel Programming Enable option drop-down list, select No.

Disabling the Panel Programming Enable option ensures that your custom settings on the B420 are maintained when you connect to Security Center.

11 Click OK, and then click Save and Execute.12 Disconnect the cable from the SDI or SDI2 connector.

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Configure the panel for IP communication

13 Using the dial on the ethernet module, set the address switch to the following: If you are using a GV4 with an SDI2 connecter: 1. If you are using a GV2/GV3/GV4 with an SDI connector: 3.

14 Reconnect the cable using the SDI or SDI2 connector.

The intrusion panel can now communicate with Security Center.

After you are done: Create an Intrusion Manager role in Security Center. See "Create the Intru-sion Manager role" on page 31.

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Configure the panel for serial communication

Configure the panel for serial communication

For Security Center to communicate with the Bosch intrusion panel using a serial connection, you must connect the intrusion panel to the DX4010V2 serial module using an RS-232 or USB cable, and then configure the panel settings using the Bosch Management Remote Programming Software (RPS).

This section includes the following topics:

• "Configure the panel settings using Bosch RPS" on page 29• "Enable communication with Security Center" on page 30

Configure the panel settings using Bosch RPSBefore integrating Bosch intrusion panels to Security Center, make sure that the Bosch Management Remote Programming Software (RPS) can connect to the intrusion panel, and then configure the settings on the panel using the Bosch RPS.

1 Configure the DIP switches on the ethernet module as follows: Set switches 1, 2, and 3 on. Set switches 4, 5, 6, 7, and 8 off.

2 Connect the intrusion panel to the SDI connector on the DX4010v2 serial module.3 Do one of the following:

If you are using an RS-232 cable, connect the cable to your computer using the COM1 port, and apply power to the intrusion panel.

If you are using a USB cable, connect the cable to your computer using the COM3 or COM4 port, and apply power to the intrusion panel.NOTE If your computer does not recognize the USB port, you need to install the Silicon Labs CP210x USB UART Bridge driver provided in your kit.

A red LED flashes on the DX4010v2 indicating that the connection is working.4 On your computer, open the Bosch Management RPS.5 Click New, and select the intrusion panel model (for example, D9412GV4).6 In the Panel Info tab, type a name for the panel.7 Double-click on the panel row, and then click Connect.8 In the dialog box that opens, select Enhanced Direct connection, and in the COM Port

field, type the COM port number you used to connect the cable to the computer.9 Click OK.10 In the Panel View page, click PANEL WIDE PARAMETERS > SDI RPS/ENHANCED

Comm, and then set the Enable Enhanced Communication option to Yes.11 Click Save.

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12 In the Panel View page, click AUXPARM > Automation, and then set the Automation Device option to SD1 address 80.

13 Click Save. 14 Define the intrusion panel’s inputs, outputs, areas, and other behavior.

For more information about configuring the intrusion panel using the Bosch RPS, see your Bosch manufacturer documentation.

15 Click Connect, and then send the updated settings to the intrusion panel.16 Reset the intrusion panel.

Enable communication with Security CenterBefore enrolling the intrusion panel into Security Center, you need re-configure the DIP switches on the DX4010v2 serial module, and then connect your cable.

1 Disconnect the DX4010v2 serial module from the intrusion panel.2 Configure the DIP switches on the serial module as follows:

Set switches 1, 2, 3, and 4 on. Set switches 5, 6, 7, and 8 off.

3 Connect the intrusion panel to the SDI connector on the DX4010v2 serial module.4 Do one of the following:

If you are using an RS-232 cable, connect the cable to your computer using the COM1 port, and apply power to the intrusion panel.

If you are using a USB cable, connect the cable to your computer using the COM3 or COM4 port, and apply power to the intrusion panel.NOTE If your computer does not recognize the USB port, you need to install the Silicon Labs CP210x USB UART Bridge driver provided in your kit.

A red LED flashes on the DX4010v2 indicating that the connection is working.

The intrusion panel can now communicate with Security Center.

After you are done: Create an Intrusion Manager role in Security Center. See "Create the Intru-sion Manager role" on page 31.

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Create the Intrusion Manager role

Create the Intrusion Manager role

Create the Intrusion Manager role in Config Tool to manage the intrusion panel.

1 From the Home page in Config Tool, click the Intrusion detection task.2 Click Add an entity, and then select Intrusion Manager from the list.

The Creating a new intrusion manager window opens.

3 On the Specific info page, do the following:a From the Server drop-down list, select the server assigned to this role.b Enter the name of the data server.c Enter the database name (for example, IntrusionDetection).d Click Next.

4 On the Basic Information page, do the following:a Type the Entity name (Intrusion Manager)b (Optional) Type an description for the role.c Select Existing partition, New partition or System partition.d Click Next.

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Create the Intrusion Manager role

5 On the Creation summary page, do the following:a Verify the information.b If everything is correct, click Create, or click Back to modify your settings.After the role is created, the following message appears: The Operation was successful.

6 Click Close.The Intrusion Manager role appears in the entity tree.

For more information about configuring Intrusion Manager role properties, see “Intrusion Manager” in the Security Center Administrator Guide. You can access this guide by clicking F1 in Config Tool.

After you are done: Add the intrusion panel in Security Center. See "Create the intrusion detection unit" on page 33.

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Create the intrusion detection unit

Create the intrusion detection unit

Create the Bosch intrusion panel as an intrusion detection unit in Security Center.

1 From the Home page in Config Tool, click the Intrusion detection task.2 Click Add an entity, and then select Intrusion detection unit from the list.

The Creating a new intrusion detection unit window opens.3 In the Basic Information page, do the following:

a Type the Entity name (Intrusion unit).b (Optional) Type a description for the entity.c Select Existing partition, New partition or System partition.d Click Next.

4 From the Intrusion Manager drop-down list in the Intrusion detection unit information page, select the Intrusion Manager role you created in "Create the Intrusion Manager role" on page 31 to manage the control panel.

5 From the Unit type drop-down list, select the manufacturer (Bosch).6 In the Interface type option, select IPv4 or Serial.

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Create the intrusion detection unit

If you selected IPv4, type the Host (IP address) and Port numbers you configured on the panel in "Enable communication with Security Center" on page 25.

If you selected Serial, type the COM port used to connect the intrusion panel to Security Center in "Enable communication with Security Center" on page 30.

7 Click Next.8 On the Creation summary page, do the following:

a Verify the information.b If everything is correct, click Create, or click Back to modify your settings.After the intrusion detection unit is created, the following message appears: The Operation was successful.

9 Click Close.

The intrusion detection unit appears under the Intrusion Manager role in the entity tree. The Intrusion Manager automatically creates the intrusion detection areas (zones and partitions), inputs, and outputs that are configured on the intrusion panel.

After you are done: Optionally, you can configure the intrusion detection unit settings, such as synchronizing the panel’s clock to Security Center, or giving logical IDs to the inputs and out-puts. See "Configure intrusion detection unit properties" on page 35 and "Configure inputs and outputs" on page 36.

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Configure intrusion detection unit properties

Configure intrusion detection unit properties

In the intrusion detection unit Properties tab, you have the option to synchronize the intrusion panel’s clock with Security Center server. This ensures that events received from the panel match the time displayed in Security Desk.

1 From the Home page in Config Tool, click the Intrusion detection task.2 Under the Intrusion Manager role in the entity tree, select the intrusion detection unit to

configure, and click the Properties tab.NOTE The Interface type, Host name, and Port fields were configured when you created the intrusion detection unit.

3 To synchronize the control panel’s clock with Security Center, select the Automatic syn-chronization option.

4 Click Apply.5 To synchronize the intrusion panel’s clock with Security Center right away, click Synchro-

nize now.

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Configure inputs and outputs

Configure inputs and outputs

In the intrusion detection unit Properties tab, you can assign logical IDs and descriptions to the inputs and outputs controlled by the unit. You can also define whether an output monitors the exterior or interior of an area, and its normal contact state.

1 From the Intrusion detection task in Config Tool, select the intrusion detection unit to con-figure, and click the Peripherals tab.

2 Select an input, and at the bottom of the Peripherals tab, click .A dialog box appears.

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Configure inputs and outputs

3 In the Name field, the name of the input is displayed. This is the name of the input con-nected to the panel.

4 (Optional) Type a Logical ID for the input. Setting a Logical ID helps you to easily identify the input in Security Center.

5 (Optional) Type a Description for the input.6 Click OK, and then click Apply.7 Select an output, and at the bottom of the Peripherals tab, click .

A dialog box appears.

8 In the Name field, the name of the output is displayed. This is the name of the output con-nected to the panel.

9 (Optional) Type a Logical ID for the output. Setting a Logical ID helps you to easily identify the output in Security Center.

10 (Optional) Type a Description for the output.11 In the Input type field, select one of the following options according to the output’s config-

uration on the panel: Undefined. The output does not have a set type. If you select this option, the output is

considered as a Perimeter output type. Perimeter. The output is configured to monitor the perimeter of an intrusion detection

area. Interior. The output is configured to monitor inside the intrusion detection area.

12 In the Contact type field, select one of the following options:

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Configure inputs and outputs

Normally open. The normal contact state of the output is open. Normally closed. The normal contact state of the output is closed.

13 Click OK, and then click Apply.

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Map intrusion detection areas to cameras

Map intrusion detection areas to cameras

You can associate cameras to intrusion detection areas so that when they are viewed in Security Desk, video is displayed instead of the intrusion detection area icon.

1 From the Home page in Config Tool, click the Intrusion detection task.2 Select the intrusion detection area to configure, and then click the Cameras tab.3 Click Add a camera ( ).4 In the dialog box that opens, select a camera, and then click OK.

The camera is added to the Camera list.

5 Click Apply.

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Map Bosch intrusion panel events to Security Center actions

Map Bosch intrusion panel events to Security Center actions

Bosch intrusion panel events can trigger actions in Security Center. For example, a Unit tamper event on the intrusion panel can trigger a Security Center alarm.

1 From the Home page in Config Tool, click the System task.2 Click the General settings view, and then click the Actions page.3 At the bottom of the Actions page, click .

The Creating a new action dialog box opens.4 In the Entity type page, select Intrusion detection unit or Intrusion detection area, and

then click Next.5 In the Source page, select a unit or area, and then click Next.6 In the Event page, select an event.

The default schedule is Always. If necessary, you can change the default schedule.7 Click Next.

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Map Bosch intrusion panel events to Security Center actions

8 In the Action page, select an action, and enter any additional information required to trig-ger the action.

EXAMPLE If you select the Trigger output action, you must select the output pin to trigger, and its output behavior.

9 Click Next.10 On the Creation summary page, do the following:

a Verify the information.b If everything is correct, click Create, or click Back to modify the settings.After the event-to-action is created, the following message appears: The Operation was successful.

11 Click OK.

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IndexAactivating

inputs, 35intrusion detection areas, 35outputs, 35

Cclock, synchronizing, 35configuring

intrusion detection unit properties, 35contacting technical support, 44

Ddemo license, acquiring, 44document information, iidocumentation

See production documentation

Iinput

activating, 35mapping to intrusion detection areas, 36selecting function, 36selecting type, 36

input function, selecting, 36input type, selecting, 36intrusion detection area

activating, 35mapping to inputs, 36

intrusion detection unitconfiguring properties, 35

Kkeypad. See peripherals

Mmapping

inputs to intrusion detection areas, 36peripherals, 35

Ooutput, activating, 35

Pperipherals, mapping, 35product documentation

about, 43where to find, 43

properties, configuring, 35

Sselecting

input functions, 36input types, 36

synchronizing clock, 35

Ttechnical support, contacting, 44

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Product documentationSecurity Center includes the following documentation:• Security Center Release Notes. Describes the release in detail, including new features, resolved issues,

known issues, and limitations.• Security Center Installation and Upgrade Guide. Describes the prerequisites for installing Security

Center, and provides instructions for installing and upgrading Security Center on your system.• Security Center Administrator Guide. Provides all the instructions and conceptual information you’ll

need to set up, configure, and administer your Security Center system.• Getting Started with Security Desk. A task-oriented introduction to Security Desk that uses real-world

scenarios (viewing a camera, searching/exporting video, and managing alarms) to show new users how to use the basic product features.

• Genetec Security Desk User Guide. Provides the instructions and conceptual information you need to get started with Security Desk, to monitor and generate reports for AutoVu LPR, Omnicast video surveillance, and Synergis access control systems.

• Security Center Video Unit Configuration Guide. Provides the pre-configuration instructions for integrating video units into Security Center, and any configuration steps required for some video unit features to work.

• Security Center Portable Archive Player User Guide. Explains how to use the Portable Archive Player to view exported video files.

• AutoVu Patroller Release Notes. Describes the AutoVu Patroller release in detail, including new features, resolved issues, known issues, and limitations.

• AutoVu Hardware Release Notes. Describes the AutoVu Hardware for this release in detail, including new features, resolved issues, known issues, and limitations.

• AutoVu Handbook. Provides AutoVu installers and administrators with a single source of information about installing and configuring AutoVu hardware and software.

• AutoVu Patroller User Guides. Quick reference guides to using Patroller, AutoVu’s mobile LPR solution. There is a separate user guide for each Patroller installation type (Law Enforcement, City Parking Enforcement, City Parking Enforcement with Wheel Imaging, University Parking Enforcement, and Mobile License Plate Inventory).

• AutoVu Connecting the Sharp Camera. Explains how to power up and connect your Sharp. A printed version is provided in the Sharp box.

• AutoVu Connecting the SharpX Camera. Explains how to power up and connect your SharpX. A printed version is provided in the SharpX box.

• Plugin User Guides. Introduces you to the plugin features and describes what’s new in the current release. It also explains how to install and configure the plugin in Security Center, and how to use it in Security Desk.

Where can I find the product documentation?• Product DVD. The documentation is available on the product DVD in the Documentation folder. Release

notes and installation guides include a direct link to the latest version of the document.• Genetec Technical Assistance Portal (GTAP). The latest version of the documentation is available from

GTAP. Note, you’ll need a username and password to log on to GTAP.• Online help. Security Center client applications include online help, which explain how the product

works and provide instructions on how to use the product features. Patroller and the Sharp portal also include context-sensitive help for each screen. To access the online help, click Help, press F1, or tapthe ? (question mark) in the different client applications.

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Technical supportGenetec Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best technical support services available. As a Genetec customer, you have access to the Genetec Technical Assistance Portal (GTAP), where you can find information and search for answers to your product questions.• Genetec Technical Assistance Portal (GTAP). GTAP is a support website that provides in-depth support

information, such as FAQs, knowledge base articles, user guides, supported device lists, training videos, product tools, and much more.Prior to contacting GTAC or opening a support case, it is important to look at this website for potential fixes, workarounds, or known issues. You can log in to GTAP or sign up at https://gtap.genetec.com.

• Genetec Technical Assistance Center (GTAC). If you cannot find your answers on GTAP, you can open a support case online at https://gtap.genetec.com. For GTAC's contact information in your region see the Contact page at https://gtap.genetec.com.NOTE Before contacting GTAC, please have your System ID (available from the About button in your cli-ent application) and your SMA contract number (if applicable) ready.

• Licensing. For license activations or resets, please contact GTAC at https://gtap.genetec.com. For issues with license content or part numbers, or concerns about an order, please contact Genetec

Customer Service at [email protected], or call 1-866-684-8006 (option #3). If you require a demo license or have questions regarding pricing, please contact Genetec Sales at

[email protected], or call 1-866-684-8006 (option #2).

Additional resourcesIf you require additional resources other than the Genetec Technical Assistance Center, the following is available to you:• GTAP Forum. The Forum is an easy to use message board that allows clients and Genetec staff to com-

municate with each other and discuss a variety of topics, ranging from technical questions to technology tips. You can log in or sign up at https://gtapforum.genetec.com.

• Technical training. In a professional classroom environment or from the convenience of your own office, our qualified trainers can guide you through system design, installation, operation, and troubleshooting. Technical training services are offered for all products and for customers with a varied level of technical experience, and can be customized to meet your specific needs and objectives. For more information, go to http://www.genetec.com/Services.