BlueSkies HMS & ResTime.com:BlueSkies HMS & ResTime.com:

Driving Business with Driving Business with Restaurant Management ToolsRestaurant Management Toolsand Public Reservations Portaland Public Reservations Portal

Innovation, Adaptation

– Dining Room Management

– Guest Reservations

– Guest Database

– Staff Administration

– Staff Scheduling

– Staff Training

– Restaurant Marketing

– Financial Management

– Website/PDA Integration

– Public Reservation Portal

Overview: BlueSkies

A new paradigm for Driving Business:

At an ever increasing rate, the need to personalize the guest's experience and exceed their expectations is an integral part to earning new and repeat business.

The need for fast, accurate, and informative communication between guest's changing needs and how an operation is managed is at an all time high.

Meeting these demands, when time seems to be never enough, requires tools that take advantage of the latest technology while adhering to the tried and true standards of traditional hospitality management.

BlueSkies Hospitality Management Systems & ResTime.com have merged these two worlds into a system of data-aware modules and innovative customer relationship management solutions. Each module delivers mission critical information that allows the user to make informed preparation, staffing, and financial decisions.

The new paradigm in hospitality management is about unification. Gone are the days of storing reservations in one place, customer information in another, contracts and confirmations in that file, private events in that stack, staff schedules in a file on this computer, and the staff contact information on yet another computer or some worn our piece of paper, important contact numbers on the stack of business card near the office window, and on and on and on . . .

The web-based architecture and modular structure of BlueSkies HMS means that communication between executives, management, staff, and customers is streamlined. The result is minimized risk, happy customers, and a working environment that is available, anytime, anywhere.

Now that's a paradigm that builds business.

Advantages:Advantages:

•• Access System From Any PC or Mac Access System From Any PC or Mac •• No Installation Necessary No Installation Necessary •• Web Based Architecture Web Based Architecture •• Ideal for MultiIdeal for Multi--Unit Operations and Highly Mobile Restaurateurs Unit Operations and Highly Mobile Restaurateurs •• Easily Scalable Easily Scalable •• No Need for Special IT Personnel to Administer the System No Need for Special IT Personnel to Administer the System •• Access to Data Reporting Services, Marketing Services, and OperaAccess to Data Reporting Services, Marketing Services, and Operational tional

Consultation Consultation •• Consolidate your Systems and Controls into one Streamlined EnvirConsolidate your Systems and Controls into one Streamlined Environment onment •• Easily Export DataEasily Export Data•• Use to Complement an Existing Reservation System.Use to Complement an Existing Reservation System.•• Low Cost Low Cost

Solutions:Solutions:

••Reservationist Reservationist ••TableWatch TableWatch ••Scheduler Scheduler ••Administrator Administrator ••ByBy--TheThe--Numbers Numbers ••EventPlanner EventPlanner ••SnapShot SnapShot ••BluePrint BluePrint ••BlueSkies Mobile BlueSkies Mobile ••BlueSkies ReserveBlueSkies Reserve

••ResTime.comResTime.com

Restaurant Website Reservations

Electronic Guest Reservation Management forSingle & Multi Unit Restaurants

Local Restaurant Setup & BlueSkies HMS Setup

Employee Scheduling and Roster

Dining Room Management

Financial Budgeting and Scorecard Tool for Restaurant Management & Chefs

Support and Training System for BlueSkies

Relationships, RewardsRelationships, Rewards

–– Dining Experience & RatingsDining Experience & Ratings

–– ResCashResCash! Dining Rewards! Dining Rewards

–– Guest Photo UploadGuest Photo Upload

–– Access all Restaurants in NetworkAccess all Restaurants in Network

–– Concierge Referral ProgramConcierge Referral Program

–– Dynamic Search EngineDynamic Search Engine

–– Restaurant ListingsRestaurant Listings

–– Ready to Incorporate Other Ready to Incorporate Other IndustryIndustry’’s Reservation/s Reservation/Appointment NeedsAppointment Needs

Overview: ResTime.comOverview: ResTime.com

With our With our ““Restaurant FirstRestaurant First”” philosophy, the features at ResTime.com keep us philosophy, the features at ResTime.com keep us in the shadow so that the relationship between the Diner and thein the shadow so that the relationship between the Diner and the Restaurant Restaurant may become more personal. Our motivation is not to collect feesmay become more personal. Our motivation is not to collect fees, but to , but to showcase the Restaurantshowcase the Restaurant’’s Brand and deliver business by any means possible.s Brand and deliver business by any means possible.

Every aspect of ResTime.com makes sure that the customer can Every aspect of ResTime.com makes sure that the customer can get the get the information they need from the restaurant to make the most inforinformation they need from the restaurant to make the most informed dining med dining choice possible. From instant snapshots of the dining room, to choice possible. From instant snapshots of the dining room, to phone phone numbers, to hours of operation, to alternate reservation time slnumbers, to hours of operation, to alternate reservation time slots, our ots, our application design strives to get the diner to the restaurant, eapplication design strives to get the diner to the restaurant, even if it means ven if it means that the best option is to call the restaurant and book the tablthat the best option is to call the restaurant and book the table over the e over the phone.phone.

Innovations include:Innovations include:•• BuiltBuilt--in Diningin Dining--Experience Notes & 4 Star Rating System that feeds directly Experience Notes & 4 Star Rating System that feeds directly

into the Restaurantinto the Restaurant’’s Reservation Log and Email Protocol.s Reservation Log and Email Protocol.

•• ResCashResCash! Dining Rewards Program: Restaurant chooses amount of ResCash ! Dining Rewards Program: Restaurant chooses amount of ResCash they offer per day, per meal period, to drive business where neethey offer per day, per meal period, to drive business where needed.ded.

•• Diner can upload their photo to their profile. Image follows DiDiner can upload their photo to their profile. Image follows Dinerner’’s profile s profile throughout the BlueSkies system, include the table when they arethroughout the BlueSkies system, include the table when they are sat in the sat in the dining room.dining room.

•• Track all Concierge Referrals from ResTime.com in BlueSkies Track all Concierge Referrals from ResTime.com in BlueSkies ReservationistReservationist

ResPassResPassPersonalized Online ReservationsPersonalized Online Reservations

Functions:Functions:•• Reserve Tables at ResTime.com ListingsReserve Tables at ResTime.com Listings

•• Reserve Tables at Network WebsitesReserve Tables at Network Websites

Features:Features:•• OneOne--Click Reservation Confirm/CancelClick Reservation Confirm/Cancel

•• Add Personal Special Events & DatesAdd Personal Special Events & Dates

•• Add Personal Dining PreferencesAdd Personal Dining Preferences

•• Create Unique Restaurant Dining ProfilesCreate Unique Restaurant Dining Profiles

•• Earn Earn ResCashResCash!!

•• Redeem Redeem ResCashResCash! with a Single Click.! with a Single Click.

•• Dining Experience & Rating System feeds Dining Experience & Rating System feeds directly into BlueSkies directly into BlueSkies Reservationist Reservationist for for ““Night of the ShowNight of the Show”” comparison.comparison.

•• Upload Photo: DinerUpload Photo: Diner’’s Image is displayed s Image is displayed throughout BlueSkies System.throughout BlueSkies System.

•• Dashboard includes RestaurantDashboard includes Restaurant’’s Website, s Website, Email, Phone Number, and Fax Number Email, Phone Number, and Fax Number for Quick Reference.for Quick Reference.

•• Upgrade to ResPro at Anytime.Upgrade to ResPro at Anytime.

ResProResPro

Professional Online ReservationsProfessional Online Reservations

Functions:Functions:•• Reserve Tables at ResTime.com Listings for Reserve Tables at ResTime.com Listings for

other Dinersother Diners

•• Reserve Tables at Network Websites for Reserve Tables at Network Websites for other Dinersother Diners

Features:Features:•• All Features of All Features of ResPassResPass•• Build Personal Dining Profiles for other Build Personal Dining Profiles for other

Diners.Diners.

•• Earn Earn ResCashResCash! for Reservations made on ! for Reservations made on the behalf of othersthe behalf of others

•• Reservation Referral Reports are available Reservation Referral Reports are available for Restaurants in BlueSkies for Restaurants in BlueSkies ReservationistReservationist..

•• Intuitive AutoIntuitive Auto--Search quickly locates Search quickly locates existing Dinerexisting Diner’’s Profiles.s Profiles.

•• BuiltBuilt--in Phone Directory for Quick Access in Phone Directory for Quick Access to Important Contacts.to Important Contacts.

ResCash!ResCash!Premium Dining Rewards ProgramPremium Dining Rewards Program

Functions:Functions:•• ResCashResCash! Earned at Restaurant! Earned at Restaurant’’s Dined at s Dined at

can be Redeemed for Gift Certificates to can be Redeemed for Gift Certificates to the Specific Restaurant.the Specific Restaurant.

Features:Features:•• Accumulate Accumulate ResCashResCash! Dollars for every ! Dollars for every

Guest in Each Reservation.Guest in Each Reservation.

•• Request to Redeem Request to Redeem ResCashResCash! from ! from ResPassResPassor or ResProResPro with a single click.with a single click.

•• Gift Certificate may be Delivered to Gift Certificate may be Delivered to Account Holder, Friend or Family Member.Account Holder, Friend or Family Member.

•• Restaurants decide on their Restaurants decide on their ResCashResCash! ! Offering. Offering.

•• ResCash! Values can be quickly changed ResCash! Values can be quickly changed in BlueSkies System at AnyTime.in BlueSkies System at AnyTime.

•• Gift Certificate approach reinforces Gift Certificate approach reinforces RestaurantRestaurant’’s Brand & Customer Loyalty.s Brand & Customer Loyalty.

•• 1 1 ResCash!ResCash! Dollar = 1 Gift Certificate DollarDollar = 1 Gift Certificate Dollar

Restaurant ListingsRestaurant Listings““One StopOne Stop”” Restaurant ListingRestaurant Listing

Functions:Functions:•• Displays essential Restaurant Information.Displays essential Restaurant Information.

•• Search for Table without leaving the Search for Table without leaving the listing or going to the Search Engine.listing or going to the Search Engine.

Features:Features:•• All aspects of the Listing can be updated All aspects of the Listing can be updated

AnyTime from the BlueSkies System.AnyTime from the BlueSkies System.

•• Displayed Hours of Operation are the Displayed Hours of Operation are the RealReal--Time Hours of Operation in the Time Hours of Operation in the BlueSkies System. BlueSkies System.

•• Reserve Tables directly from the Listing. Reserve Tables directly from the Listing. Table Search looks at only the displayed Table Search looks at only the displayed restaurantrestaurant’’s current inventory and actual s current inventory and actual Hours of Operation.Hours of Operation.

•• When BlueSkies Modules When BlueSkies Modules MenuBuilderMenuBuilder & & EventPlannerEventPlanner are used, links to the are used, links to the RestaurantRestaurant’’s Menus and Private Dining s Menus and Private Dining Forms are automatically displayed.Forms are automatically displayed.

The Search EngineThe Search EngineDynamic Search Engine PortalDynamic Search Engine Portal

Functions:Functions:•• Locate a Restaurant with Potential Seating Locate a Restaurant with Potential Seating

to Reserve a Table.to Reserve a Table.

•• Put the Diner in contact with their desired Put the Diner in contact with their desired Restaurant.Restaurant.

Features:Features:•• Search for table availability: Options Search for table availability: Options

include Dining Region, Price Range, include Dining Region, Price Range, Cuisine, Date, Time, and Party Size.Cuisine, Date, Time, and Party Size.

•• Results display RestaurantResults display Restaurant’’s s ResCashResCash! ! offering, phone number, offering, phone number, ““Tool TipTool Tip””restaurant image, and restaurant image, and ““Tool TipTool Tip””restaurant description.restaurant description.

•• When a time slot is not available, alternate When a time slot is not available, alternate dining times are displayed to drive dining times are displayed to drive business in the best possible direction.business in the best possible direction.

•• If all time slots are unavailable, the phone If all time slots are unavailable, the phone number is easily accessible so the number is easily accessible so the Restaurant has the opportunity to secure Restaurant has the opportunity to secure the reservation over the phone.the reservation over the phone.

ResTime.com: Built to Grow!ResTime.com: Built to Grow!A A ““One StopOne Stop”” Source for Reservations Across Multiple IndustriesSource for Reservations Across Multiple Industries

ResTime.com is built to grow with a culture thatResTime.com is built to grow with a culture that’’s increasingly dependent on the web to handle s increasingly dependent on the web to handle its lifestyle needs. Our its lifestyle needs. Our ReservationistReservationist Module will be reModule will be re--branded for fast and easybranded for fast and easy--toto--install install delivery into Golf Resorts, Spas, Salons, Medical Offices, and adelivery into Golf Resorts, Spas, Salons, Medical Offices, and any other medium where ny other medium where Reservations/Appointments are essential for doing business. Reservations/Appointments are essential for doing business.

Our Our ResPassResPass & & ResProResPro technology will allow consumers to handle all of their reservattechnology will allow consumers to handle all of their reservation needs ion needs from a single interface that is both unified under the ResTime.cfrom a single interface that is both unified under the ResTime.com brand, yet provides tailored om brand, yet provides tailored views for each industryviews for each industry’’s specific characteristics. s specific characteristics.

When a consumer updates their contact information, all businessWhen a consumer updates their contact information, all business’’ customer databases are customer databases are immediately updated. Likewise, when a business updates any of timmediately updated. Likewise, when a business updates any of their Listing information, all of heir Listing information, all of their customers are immediately uptheir customers are immediately up--toto--date. The result is windate. The result is win--win relationship at an win relationship at an unprecedented level of communication, brandunprecedented level of communication, brand--reinforcement, and personalized service.reinforcement, and personalized service.

Contact:

For a WebEx Demonstrationof the BlueSkies System, please contact

Adam Christopher at 305-389-4839