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Billing, Billing, Reimbursement & Reimbursement & Documentation Documentation Strategies for Strategies for Pediatric Pediatric Neuropsychologic Neuropsychologic al Services al Services

Billing, Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

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Billing, Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services. Antonio E. Puente, Ph.D. UNC-Wilmington World Congress on Pediatric Neuropsychology San Juan, Puerto Rico May 6-7, 2002. Acknowledgments. - PowerPoint PPT Presentation

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Page 1: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Billing, Billing, Reimbursement & Reimbursement &

Documentation Documentation Strategies for Strategies for

Pediatric Pediatric Neuropsychological Neuropsychological

ServicesServices

Page 2: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Antonio E. Puente, Ph.D.Antonio E. Puente, Ph.D.UNC-WilmingtonUNC-Wilmington

World Congress on Pediatric World Congress on Pediatric NeuropsychologyNeuropsychology

San Juan, Puerto RicoSan Juan, Puerto RicoMay 6-7, 2002May 6-7, 2002

Page 3: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

AcknowledgmentsAcknowledgments

NAN Board of Directors, Policy and Planning Committee, & PAOI Office

Division 40 Board of Directors & Practice Committee

Practice Directorate of the American Psychological Association

American Medical Association’s CPT Staff CMS Medical Policy Staff James Georgoulakis, Ph.D.

Page 4: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

BackgroundBackground

American Medical Association’s Current Procedural Terminology Committee

Health Care Finance Administration; Center for Medicare/Medicaid Services’ Medicare Coverage Advisory Committee

Development of NAN’s new PAIOConsultant with the State Medicaid Office;

Blue Cross/Blue Shield

Page 5: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Purpose of PresentationPurpose of Presentation

Increase ReimbursementDecrease Fraud & AbuseProvide Professional GuidelinesIncrease Range, Type & Quality of Services

Page 6: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Outline of PresentationOutline of Presentation

MedicareCurrent Procedural Terminology: Basic Current Procedural Terminology: RelatedRelative Value UnitsCurrent Problems & Possible SolutionsFuture DirectionsQuestions

Page 7: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Outline: HighlightsOutline: Highlights

New CodesExpanding ParadigmsFraud, Abuse; Coding & DocumentationThe Problem with Testing

Page 8: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Medicare: OverviewMedicare: Overview

Why MedicareMedicare ProgramLocal Medical Review

Page 9: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Medicare: WhyMedicare: Why

The Standard – Coding– Value– Documentation

Approximately 50% for InstitutionsApproximately 33% for Outpatient Offices

– Less than 18 - Medicaid– Over 65 - Medicare

Page 10: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Medicare: OverviewMedicare: Overview

New Name: HCFA now CMS– Centers for Medicare and Medicaid Services

New Charge: SimplifyNew Organization: Beneficiary, Medicare,

Medicaid

Page 11: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Medicare: Local ReviewMedicare: Local Review

Local Medical Review PolicyCarrier Medical DirectorPolicy Panels

Page 12: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Current Procedural Current Procedural Terminology: OverviewTerminology: Overview

Background Codes & Coding Existing Codes New Codes (effective 01.01.02; revised 03.15.02) Model System X Type of Problem Medical Necessity Documenting Time

Page 13: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: HighlightsCPT: Highlights

New CodesMedical NecessityDocumentation

Page 14: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: BackgroundCPT: Background

American Medical Association– Developed by Surgeons (& Physicians) in 1966 for

Billing Purposes– 7,500 Discrete Codes

HCFA/CMS– AMA Under License with CMS– CMS Now Provides Active Input into CPT

Congress– Trent Lott (2001)

Page 15: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Background/DirectionCPT: Background/Direction

Current System = CPT 5Categories

– I= Standard Coding for Professional Services– II = Performance Measurement– III = Emerging Technology

Page 16: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Applicable CodesCPT: Applicable Codes

Total = Approximately 40 to 60Sections = Five Separate Sections

– Psychiatry– Biofeedback– Central Nervous Assessment– Physical Medicine & Rehabilitation– Health & Behavior Assessment & Management

Page 17: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: PsychiatryCPT: Psychiatry

Sections– Interview vs. Intervention– Office vs. Inpatient– Regular vs. Evaluation & Management– Other

Types of Interventions– Insight, Behavior Modifying, and/or Supportive

vs. Interactive

Page 18: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: BiofeedbackCPT: Biofeedback

Psychophysiological TrainingBiofeedback

Page 19: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: CNS AssessmentCPT: CNS Assessment

Interview– 96115

Testing– Psychological = 96100; 96110/11– Neuropsychological = 96117– Other = 96105, 96110/111

Page 20: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: 96117 in DetailCPT: 96117 in Detail

Number of Encounters in 2000 = 293,000Number of Medical Specialties Using

96117 = over 40Psychiatry & Neurology = Approximately

3% eachClinics or Other Groups = 3%Unknown Data = Use of Technicians

Page 21: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Physical Medicine & CPT: Physical Medicine & RehabilitationRehabilitation

97770 now 97532Note: 15 minute increments

Page 22: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Health & Behavior CPT: Health & Behavior Assessment & Mngmt.Assessment & Mngmt.

Purpose: Medical DiagnosisTime: 15 Minute IncrementsAssessment

– 96150; initial– 96151; re-assessment

Intervention– 96152; individual– 96153; group– 96154; family (with patient present)– 96155; family (without patient present)

Page 23: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Model SystemCPT: Model System

PsychiatricNeurologicalNon-Neurological Medical

Page 24: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Psychiatric ModelCPT: Psychiatric Model(Children & Adult)(Children & Adult)

Interview– 90801

Testing– 96100, or– 96110/11

Intervention– e.g., 90806– The challenge of New Mexico

Page 25: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Neurological ModelCPT: Neurological Model(Children & Adult)(Children & Adult)

Interview– 96115

Testing– 96117

Intervention– 97532

Page 26: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Non-Neurological CPT: Non-Neurological Medical ModelMedical Model

(Children & Adult)(Children & Adult)Interview & Assessment

– 96150 (initial)– 96151 (re-evaluation)

Intervention– 96152 (individual)– 96153 (group)– 96154 (family with patient)– 96155 (family without patient)

Page 27: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: New ParadigmsCPT: New Paradigms

Initial PsychiatricNext NeurologicalNow MedicalMedical as Evaluation & Management

Page 28: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Evaluation & CPT: Evaluation & ManagementManagement

Role of Evaluation & Management Codes– Procedures– Case Management

Limitations Imposed by AMA’s House of Delegates

Health & Behavior Codes as an Alternative to E & M Codes

Page 29: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: DiagnosingCPT: Diagnosing

Psychiatric– DSM

The problem with DSM and neuropsych testing of developmentally-related neurological problems

Neurological & Non-Neurological Medical– ICD

Page 30: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: Medical NecessityCPT: Medical Necessity

Scientific & Clinical NecessityLocal Medical Review or Carrier Definition

of NecessityNecessity Dictates Type and Level of

ServiceNecessity Can Only be Proven with

Documentation

Page 31: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

CPT: DocumentingCPT: Documenting

PurposePayer RequirementsGeneral PrinciplesHistoryExaminationDecision Making

Page 32: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Documentation: PurposeDocumentation: Purpose

Medical NecessityEvaluate and Plan for TreatmentCommunication and Continuity of CareClaims Review and PaymentResearch and Education

Page 33: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Documentation: Payer Documentation: Payer RequirementsRequirements

Site of ServiceMedical Necessity for Service ProvidedAppropriate Reporting of Activity

Page 34: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Documentation: General Documentation: General PrinciplesPrinciples

Rationale for ServiceComplete and LegibleReason/Rationale for ServiceAssessment, Progress, Impression, or

DiagnosisPlan for CareDate and Identity of ObserveTimelyConfidential

Page 35: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Documentation: Chief Documentation: Chief ComplaintComplaint

Concise Statement Describing the Symptom, Problem, Condition, & Diagnosis

Foundation for Medical NecessityMust be Complete & Exhaustive

Page 36: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Documentation: Ethical IssuesDocumentation: Ethical Issues

How Much and To Whom Should Information be Divulged

Medical Necessity vs. Confidentiality

Page 37: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

TimeTime

Defining– Professional (not patient) Time Including:

pre, intra & post-clinical service activities

Interview & Assessment Codes– Generally use hourly increments– For new codes, use 15 minute increments

Intervention Codes– Use 15, 30, or 60 minute increments

Page 38: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Time: DefinitionTime: Definition

AMA Definition of Time

Physicians also spend time during work, before, or after the face-to-face time with the patient, performing such tasks as reviewing records & tests, arranging for services & communicating further with other professionals & the patient through written reports & telephone contact.

Page 39: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Time (continued)Time (continued)

Communicating further with othersFollow-up with patient, family, and/or

othersArranging for ancillary and/or other

services

Page 40: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Time: TestingTime: Testing

Quantifying Time– Round up or down to nearest increment– Testing = 15 or 60 (probably soon 30)

Time Does Not Include– Patient completing tests, forms, etc.– Waiting time by patient– Typing of reports– Non-Professional (e.g., clerical) time– Literature searches, new techniques, etc.

Page 41: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Time (continued)Time (continued)

Preparing to See Patient Reviewing of Records Interviewing Patient, Family, and Others When Doing Assessments:

– Selection of tests– Scoring of tests– Reviewing results– Interpretation of results– Preparation and report writing

Page 42: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Time: Example of 96117Time: Example of 96117

Pre-Service– Review of medical records– Planning of testing

Intra-Service– Administration

Post-Service– Scoring, interpretation, integration with other

records, written report, follow-up...

Page 43: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Relative Value Units: Relative Value Units: OverviewOverview

ComponentsUnitsValuesCurrent Problems

Page 44: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

RVU: ComponentsRVU: Components

Physician Work Resource ValuePractice Expense Resource ValueMalpracticeGeographicConversion Factor

Page 45: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

RVU: ValuesRVU: Values

Psychotherapy:– Prior Value =1.86– New Value = 2.0+ (01.01.02)

Psych/NP Testing: – Work value= 0– Hsiao study recommendation = 2.2– New Value = undetermined

Health & Behavior– .25 (per 15 minutes increments)

Page 46: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

RVU: AcceptanceRVU: Acceptance

MedicareBlue Cross/Blue Shield 87%Managed Care 69%Medicaid 55%Other 44%New Trends: Compensation Formulas

Page 47: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Current Problems Current Problems Definition of Physician Incident to Supervision Face-to-Face Time Work Values Qualification of Technicians Practice Expense Payment Prospective Payment System Focus for Fraud & Abuse

Page 48: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Current Problems: HighlightsCurrent Problems: Highlights

Work ValueProvision & Coding of Technical Services

(e.g., who is qualified to provide them)Mental vs. Physical Health

Page 49: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: Defining PhysicianProblem: Defining Physician

Definition of a Physician– Social Security Practice Act of 1980– Definition of a Physician– Need for Congressional Act– Likelihood of Congressional Act– The Value of Technical Services of a

Psychologist is $.83/hour (second highest after physicist)

Page 50: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: Incident toProblem: Incident to

Definition of Physician Extender– How– Limitations

Definition of In vs. Outpatient– Geographic Vs Financial

Why No Incident to (DRG) Solution Available for Some Training Programs Probably no Future to Incident to

Page 51: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: More Incident toProblem: More Incident to

When is Incident to Acceptable:– Testing (Cognitive Rehabilitation; Biofeedback)– Psychotherapy

Definition– Commonly furnished service– Integral, though incidental to psychologist– Performed under the supervision– Either furnished without charge or as part of the

psychologist’s charge

Page 52: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem:SupervisionProblem:Supervision

Supervision– 1.General = overall direction– 2.Direct = present in office suite– 3.Personal = in actual room– 4.Psychological = when supervised by a

psychologist

Page 53: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: Face-to-FaceProblem: Face-to-Face

ImplicationsTechnical versus Professional ServicesSurgery is the Foundation for CPT (and

most work is face-to-face)Hard to Document & Trace Non-Face-to-

Face Work

Page 54: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: TimeProblem: Time

Time Based Professional ActivityCurrent =15, 30, 60, & 90 Expected = 15 & 30

Page 55: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: Work ValueProblem: Work Value

Physician Activities (e.g., Psychotherapy) Result in Work Values

Psychological Based Activities (I.e., Testing) Have no Work Values

RVUs are Heavily Based on Practice Expenses (which are being reduced)

Net Result = Maybe Up to a Half Lower

Page 56: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: Qualification of Problem: Qualification of TechnicianTechnician

What is the Minimum Level of Training Required for a Technician?– Bachelor’s vs. Masters– Intern vs. Postdoctoral

Will a Registry be Available?

Page 57: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Practice Expense: The Practice Expense: The Problem with TestingProblem with Testing

Five Year ReviewsPrior MethodologyCurrent MethodologyCurrent Value = approximately 1.5 of 1.75

is practiceExpected Value = closer to 50% of total

value

Page 58: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: PaymentProblem: Payment

Refilling– 51% require refilling

Errors– 54% = plan administrator– 17% = provider– 29% = member

State Legislation– www.insure.com/health/lawtool.cfm

Page 59: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: PaymentProblem: Payment

Use of HMOs & Third Party– Shift in Practice Patterns by Psychiatry (14% increase)– Exclusion of MSW, etc.– Worst Hit Are Psychologists (2% decrease)

Compensation– Gross Charges– Adjusted Charges– RVUs– Receivables

Page 60: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: PPSProblem: PPS

Application of PPS (inpatient rehab)Traditional ReimbursementCurrent UnbundlingPotential Situation

Page 61: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: Fraud & Abuse Problem: Fraud & Abuse 26 Different Kinds of Fraud TypesMental HealthPsychological TestingNursing HomesEstimates of Less Than 10% RecoveredPsychotherapy Estimates/Day = 9.67 hoursProblems with Methodology;

– MS level and RN– Limited Sampling

Page 62: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Problem: Mental vs. PhysicalProblem: Mental vs. Physical

Historical vs. Traditional vs. Recent Diagnostic Trends

Recent Insurance Interpretations of Dxs Limitations of the DSM The Endless Loop of Mental vs. Physical

NOTE: Important to realize that LMRP is almost always more restrictive than national guidelines

Page 63: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Possible SolutionsPossible Solutions Better Understanding & Application of CPT More Involvement in Billing Comprehensive Understanding of LMRP More Representation/Involvement with AMA, CMS,

& Local Medical Review Panels Meetings with CMS Survey for Testing Codes APA: Increased Staff & Relationship with CAPP NAN: New PAOI Development of State or Local Neuropsychological

Interest Groups or Associations

Page 64: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Possible Solutions: ResourcesPossible Solutions: Resources

Web Sites– Naonline.org– Div40.org– Cms.org– clinicalneuropsychology.com

Publications– Testing Times: Camara, Puente, & Nathan (2000)– General CPT: NAN & Div 40 Newsletters

Page 65: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Future PerspectivesFuture Perspectives Income

– Steadier (if economy does not further erode)– Probable incremental declines, up to 10-20%– If Medicaid dependent (25% or more), then declines could be

even higher– “Final” stabilization by 2005

Recognition– Physician Level– Mental vs. Physical Health

Paradigms– Industrial vs. Boutique– Health vs. Non-Health– Primary Care vs. Consulting

Page 66: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Future PerspectivesFuture Perspectives

New Paradigm = Change

Page 67: Billing,  Reimbursement & Documentation Strategies for Pediatric Neuropsychological Services

Questions? Answers…Questions? Answers…

QuestionsNew NAN PAOI Office

Consultation Time: Wednesday 11-1 EST

910.962.3812

Website: nanonline.org/paio