6
“I don’t usually use tables or charts, but here is an interesting one to look at: This shows the number of new members we’ve welcomed each year for the past five years (Sept-August). While we haven’t exactly pursued new membership, the Credit Union seems to be drawing new members like politicians to a fund raiser. We’d love to take credit for this but, alas, we cannot. There are multiple reasons for this but the truth of the matter is that it boils down to one other number, that being 80%. This is the percentage of members who, when asked, would “recommend O Bee to friends or family”. The credit union industry average for this is 40%, local banks about 30% and national banks near zero (or even negative). And the reason for the high score, in my humble opinion, is that our membership is quick to point out areas of concern. Via email, phone, letter, rock through window (just kidding on that one). So, I do ask you to tell us not only when we do well, but when we don’t. It’s been often said that you learn more from failure than from success, although that would mean that our Seattle Mariners are all perennial all-stars. Anyhow, feel free to let us know how things are going. And speaking of things, we have several things going on: Your new branch in Yelm opening in mid-October The release of the best-looking-debit-card-ever program also in October The $200 for car refinance program which pays YOU for someone else’s loan Special offers for members only including discounted Turbotax and GM Cars And so much more. Thank you for being O Bee Members and remember to sign up for the Artesian email newsletter which is full of articles, freebies, and some humor written exclusively by our staff (go to obee.com and join our e-mail list). Regards, James Collins, CEO 570-7922 [email protected] Charting Our Increase in Membership! Happening Now – A Major Change to Long Term Care Insurance! My Parents and Me Mobile Banking App Now Tracks Spending No Need to Wait. We’ll Get Back to You. Membership Growth Year Membership 2013 2,050 2012 1,451 2011 265 2010 279 2009 161

Beeline Fall 2013

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Page 1: Beeline Fall 2013

O Bee Credit Union Member:

John Q Sample123 Any StreetAnytown, WA 12345-6789

3900 Cleveland Avenue, SE • Tumwater, WA 98501-4098

The PRSRT STDU.S. POSTAGEPAID OLYMPIA, WAPERMIT NO. 78

www.obee.com

This issue:Time for a New Auto Loan?

Last Article Above Ad

About us: Originally opened in the 1930’s, we present Thurston County’s Oldest “New” Restaurant. We are family owned on Offut Lake near Tenino Washington.We offer fresh local ingredients prepared into delicious meals. Beer, wine and spirits too! Check our web page: theladyofthelake.net or Facebook for days and hours. Stop in for a bite or call for reservations.

About us: We are a family operated restaurant serving authentic Mexican cuisine. All of our food is made fresh daily and our specialty dishes are one-of-a-kind. We feature a variety of salsas, homemade chips and our delicious guacamole. We guarantee an experience like never before. Bring in this ad for a complimentary appetizer with your meal.

Bring in this ad for a complimentary

appetizer with your meal.4005 120th Ave. • Tenino WA 98589theladyofthelake.net • 360.264.3474

Expires December 1, 2013

Bring in this ad for a complimentary

appetizer with your meal.639 Lincoln Ave E • Tenino, WA 98589

360.264.8226

Expires December 1, 2013

O Bee Credit Union Members Only Discounts

A client recently made this comment: “Dave, you are eating your own cooking.” This statement was in reference to the estate planning process I was experiencing with my family. In fact, I had postponed a prior appointment with her because my father was in the hospital; then, when we were able to meet at a later date, she asked how my father was doing, and whether he had improved. Thankfully he had improved, but the health issue created another concern which involved estate planning, and perhaps Medicaid. When I explained that we met with a Medicaid attorney, as well as a long term care specialist, my client responded with the observation that my own counsel for her and her family sounded very familiar! Indeed. I was “living” my own advice to her!

As I narrate this scenario, it is with the hope that perhaps it strikes a chord with some of you and encourages you to explore preparation for that time in life when health care may become paramount. If you are prepared in advance, it can save your family much heartache and grief knowing that instead your loved ones will be served in comfort and in peace.

I strongly recommend that you have a conversation with your family regarding preparation for a day that may strike at the heart of their health, or your own. Imagine

if a loved one learns that they are headed to the hospital for treatment, to later discover that they must move to a rehabilitation center for a period of time. For my family, the cost was $512 per day post -hospital. As a financial advisor, I am keenly aware of such expenses especially in light of the clients who must withdraw from their investments each month to support their health costs in

nursing homes and in-home care. These costs pose the question for all of us: Are we prepared for the financial burdens of prolonged healthcare? Meeting with a Medicaid attorney is very helpful in sorting out potential solutions. In-depth estate planning should be part of this larger plan and should include your end of life wishes such as cremation, and directives.

Unfortunately, if these issues are not discussed, nor made clear in a will in a timely manner, the family is left with some hefty decisions. For me, I want to honor my parents in every way possible, including the end of life. If we wait until the last minute, however (assuming we have a “last minute”), it can be difficult at best, especially if life threatening challenges are present, which can cloud the mind and the thinking of the decision makers. Take steps to prepare early for estate planning. It may be one of the best signs of affection you could show!

Mr. Littleton does not provide legal advice. Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates.

-Not NCUA Insured - Not Credit Union Guaranteed - May Lose Value For samples of how to format the disclosure, see Chapter 15 of the Compliance Manual

Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. LPL Financial & its affiliates are not affiliated with O Bee Credit Union.

Not NCUA Insured Not Credit Union Guaranteed May Lose Value

My Parents and Me

Bring in this ad and get 20% Off

your entire meal.301 E 4th Ave. • Olympia, WA 98501

[email protected] www.paprikacafeandcatering.com • 360.915.8956

Expires December 1, 2013

About us: Shake up your taste buds at Paprika Café! Come on down and treat yourself to a savory or sweet crepe, delicious paninis, smoothies, shakes or our amazing Hungarian Goulash. We hope to see you at Paprika Café for your next business meeting or outing! Have a wedding or corporate event coming up? Paprika Catering can help make sure your event is everything you imagine. Call Kristi Dohring today.

THE LADY OF THE LAKE PUBLIC HOUSE

DON JUAN MEXICAN KITCHEN

PAPRIKA CAFÉ

“I don’t usually use tables or charts, but here is an interesting one to look at:

This shows the number of new members we’ve welcomed each year for the past five years (Sept-August). While we haven’t exactly pursued new membership, the Credit Union seems to be drawing new members like politicians to a fund raiser.

We’d love to take credit for this but, alas, we cannot. There are multiple reasons for this but the truth of the matter is that it boils down to one other number, that being 80%.

This is the percentage of members who, when asked, would “recommend O Bee to friends or family”. The credit union industry average for this is 40%, local banks about 30% and national banks near zero (or even negative). And the reason for the high score, in my humble opinion, is that our membership is quick to point out areas of concern. Via email, phone, letter, rock through window (just kidding on that one).

So, I do ask you to tell us not only when we do well, but when we don’t. It’s been often said that you learn more from failure than from success, although that would mean that our Seattle Mariners are all perennial all-stars. Anyhow, feel free to let us know how things are going.

And speaking of things, we have several things going on:

• Your new branch in Yelm opening in mid-October

• The release of the best-looking-debit-card-ever program also in October

• The $200 for car refinance program which pays YOU for someone else’s loan

• Special offers for members only including discounted Turbotax and GM Cars

And so much more.

Thank you for being O Bee Members and remember to sign up for the Artesian email newsletter which is full of articles, freebies, and some humor written exclusively by our staff (go to obee.com and join our e-mail list).

Regards,

James Collins, CEO 570-7922 [email protected]

David Littleton Financial Advisor Charting Our Increase in Membership!

Happening Now – A Major Change to Long Term Care Insurance!

My Parents and Me

Mobile Banking App Now Tracks Spending

No Need to Wait. We’ll Get Back to You.

Membership GrowthYear Membership

2013 2,050 2012 1,451 2011 265 2010 279 2009 161

Page 2: Beeline Fall 2013

O Bee Credit Union Member:

John Q Sample123 Any StreetAnytown, WA 12345-6789

3900 Cleveland Avenue, SE • Tumwater, WA 98501-4098

The PRSRT STDU.S. POSTAGEPAID OLYMPIA, WAPERMIT NO. 78

www.obee.com

This issue:Time for a New Auto Loan?

Last Article Above Ad

About us: Originally opened in the 1930’s, we present Thurston County’s Oldest “New” Restaurant. We are family owned on Offut Lake near Tenino Washington.We offer fresh local ingredients prepared into delicious meals. Beer, wine and spirits too! Check our web page: theladyofthelake.net or Facebook for days and hours. Stop in for a bite or call for reservations.

About us: We are a family operated restaurant serving authentic Mexican cuisine. All of our food is made fresh daily and our specialty dishes are one-of-a-kind. We feature a variety of salsas, homemade chips and our delicious guacamole. We guarantee an experience like never before. Bring in this ad for a complimentary appetizer with your meal.

Bring in this ad for a complimentary

appetizer with your meal.4005 120th Ave. • Tenino WA 98589theladyofthelake.net • 360.264.3474

Expires December 1, 2013

Bring in this ad for a complimentary

appetizer with your meal.639 Lincoln Ave E • Tenino, WA 98589

360.264.8226

Expires December 1, 2013

O Bee Credit Union Members Only Discounts

A client recently made this comment: “Dave, you are eating your own cooking.” This statement was in reference to the estate planning process I was experiencing with my family. In fact, I had postponed a prior appointment with her because my father was in the hospital; then, when we were able to meet at a later date, she asked how my father was doing, and whether he had improved. Thankfully he had improved, but the health issue created another concern which involved estate planning, and perhaps Medicaid. When I explained that we met with a Medicaid attorney, as well as a long term care specialist, my client responded with the observation that my own counsel for her and her family sounded very familiar! Indeed. I was “living” my own advice to her!

As I narrate this scenario, it is with the hope that perhaps it strikes a chord with some of you and encourages you to explore preparation for that time in life when health care may become paramount. If you are prepared in advance, it can save your family much heartache and grief knowing that instead your loved ones will be served in comfort and in peace.

I strongly recommend that you have a conversation with your family regarding preparation for a day that may strike at the heart of their health, or your own. Imagine

if a loved one learns that they are headed to the hospital for treatment, to later discover that they must move to a rehabilitation center for a period of time. For my family, the cost was $512 per day post -hospital. As a financial advisor, I am keenly aware of such expenses especially in light of the clients who must withdraw from their investments each month to support their health costs in

nursing homes and in-home care. These costs pose the question for all of us: Are we prepared for the financial burdens of prolonged healthcare? Meeting with a Medicaid attorney is very helpful in sorting out potential solutions. In-depth estate planning should be part of this larger plan and should include your end of life wishes such as cremation, and directives.

Unfortunately, if these issues are not discussed, nor made clear in a will in a timely manner, the family is left with some hefty decisions. For me, I want to honor my parents in every way possible, including the end of life. If we wait until the last minute, however (assuming we have a “last minute”), it can be difficult at best, especially if life threatening challenges are present, which can cloud the mind and the thinking of the decision makers. Take steps to prepare early for estate planning. It may be one of the best signs of affection you could show!

Mr. Littleton does not provide legal advice. Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates.

-Not NCUA Insured - Not Credit Union Guaranteed - May Lose Value For samples of how to format the disclosure, see Chapter 15 of the Compliance Manual

Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. LPL Financial & its affiliates are not affiliated with O Bee Credit Union.

Not NCUA Insured Not Credit Union Guaranteed May Lose Value

My Parents and Me

Bring in this ad and get 20% Off

your entire meal.301 E 4th Ave. • Olympia, WA 98501

[email protected] www.paprikacafeandcatering.com • 360.915.8956

Expires December 1, 2013

About us: Shake up your taste buds at Paprika Café! Come on down and treat yourself to a savory or sweet crepe, delicious paninis, smoothies, shakes or our amazing Hungarian Goulash. We hope to see you at Paprika Café for your next business meeting or outing! Have a wedding or corporate event coming up? Paprika Catering can help make sure your event is everything you imagine. Call Kristi Dohring today.

THE LADY OF THE LAKE PUBLIC HOUSE

DON JUAN MEXICAN KITCHEN

PAPRIKA CAFÉ

“I don’t usually use tables or charts, but here is an interesting one to look at:

This shows the number of new members we’ve welcomed each year for the past five years (Sept-August). While we haven’t exactly pursued new membership, the Credit Union seems to be drawing new members like politicians to a fund raiser.

We’d love to take credit for this but, alas, we cannot. There are multiple reasons for this but the truth of the matter is that it boils down to one other number, that being 80%.

This is the percentage of members who, when asked, would “recommend O Bee to friends or family”. The credit union industry average for this is 40%, local banks about 30% and national banks near zero (or even negative). And the reason for the high score, in my humble opinion, is that our membership is quick to point out areas of concern. Via email, phone, letter, rock through window (just kidding on that one).

So, I do ask you to tell us not only when we do well, but when we don’t. It’s been often said that you learn more from failure than from success, although that would mean that our Seattle Mariners are all perennial all-stars. Anyhow, feel free to let us know how things are going.

And speaking of things, we have several things going on:

• Your new branch in Yelm opening in mid-October

• The release of the best-looking-debit-card-ever program also in October

• The $200 for car refinance program which pays YOU for someone else’s loan

• Special offers for members only including discounted Turbotax and GM Cars

And so much more.

Thank you for being O Bee Members and remember to sign up for the Artesian email newsletter which is full of articles, freebies, and some humor written exclusively by our staff (go to obee.com and join our e-mail list).

Regards,

James Collins, CEO 570-7922 [email protected]

David Littleton Financial Advisor Charting Our Increase in Membership!

Happening Now – A Major Change to Long Term Care Insurance!

My Parents and Me

Mobile Banking App Now Tracks Spending

No Need to Wait. We’ll Get Back to You.

Membership GrowthYear Membership

2013 2,050 2012 1,451 2011 265 2010 279 2009 161

Page 3: Beeline Fall 2013

Happening Now – A Major Change to Long Term Care Insurance!

By Bruce Bamford, Broker/Owner of Bamford Long Term Care Financial Services LLC

Due to low interest rates for years, the Alzheimer’s epidemic, and the fact that Americans are living longer, havoc is being created regarding the pricing of Long Term Care (LTC) Insurance for old policies in force and the new ones to be sold. If you own a LTC policy and have not had a substantial price increase of 20% to 100%, get ready for a disturbing

letter from your carrier. We have even been advised that a 95-year old lady got a 400% price increase on her policy!! And you know what? With proper advice, she has kept her policy for now. Don’t just cancel the policy out of despair; get good advice from your advisor.

Have you ever wondered why LTC companies rarely send congratulations notices to you on how much your benefits have grown? Do they ever encourage you to keep your LTC policy? While the companies hope you will take some of their many offers to lower the benefits to keep your premium the same, look at 20 years down the road at the hundreds of thousands of dollars you will forfeit. This may be a poor choice, too! And replacing it with another policy or company is rarely a positive solution. Again, you need good advice.

Using a computer program and calculating the cost increase of a local nursing home over the past few years, you’ll see it is up 4.7% annually! Nursing home costs have gone from $80,000 to $110,000 a year and this is just for the bed alone. The need to address how you might pay for your care is not going away.

AARP and brokerage firms have used Genworth’s LTC policy for the past 10 years because it is a very good policy, but finally Genworth has to raise consumer’s premiums on existing policies from 50% to 98%, so now AARP has stopped selling LTC insurance. Will AARP sell LTC again? MetLife just announced its premium increases of roughly 50%. Some companies are now bragging that they have never had a price increase, but they have been charging high premiums from the very beginning to build reserves. Will they have to raise premiums?

Now the new wave is to discontinue charging the same rates for females as males as it has been in the past. Statistics show women use a lot more Long Term Care than men. This is obvious when you enter an assisted living facility as ladies outnumber men by 2+ to 1. Women live eight years longer on the average and this demands more care. So the new policies are now charging single females of all ages up to 70% more on premiums than men. This is

apparent in Genworth and John Hancock’s new LTC policies. United of Omaha is going to do the same in a month when they change to their new policy.

What we need is higher interest rates of return! Insurance companies cannot gamble with your premium money and place their reserves in the stock market. They have to invest in guaranteed types of investments --and what have CD interest rates been over the past few years? It really hurts their reserves to be paying out a fortune on care, but they cannot make money due to low interest rates.

So – do not rely on Medicaid to be your final disposition? Do you really want to spend down all your assets to get on Medicaid ($2,000 for a single person and $50,639 if married)? Do not expect your children to care for you as they have their own lives and income to worry about. Do not back off on researching LTC Insurance.

There is a new push to buy Life/LTC combo policies, but is the answer? These two products are so majorly different in design. If the Producer cannot tell you the difference of how a true Partnership LTC Policy protects your assets from Medicaid and a Life/LTC policy does not, keep asking professionals until you truly know. There are over 20 companies offering LTC Partnership and non-Partnership policies in Washington and now there are many companies offering Life Insurance and LTC Insurance combo policies.

Around nine years ago was the end of a time when companies quit trying to see who had the best bang for the buck and realized the future of LTC needed a dramatic change. It was time to reduce bells and whistles for sales and become more conservative. Now it is happening again. Do your research as Long Term Care is not going away.

The end of September is probably the end of this pattern of the past few years of cheaper LTC product design, to be replaced with the new design. So if you’re on the fence, call your advisor as the last LTC dinosaur is changing too. One half of the companies selling LTC insurance 15 years ago are no longer selling it today. How do you price an unknown future of our care?

Isn’t it sad in the richest country in the world, our seniors are faced with impoverishment when they need Long Term Care if they do not have the assets to privately pay for it? This is the time we should be giving them the most.

For over 12 years now we have been teaching interested consumers how to go from age 40 to 80 in 1.5 hrs by attending our FREE LTC course. We will never call you after the class, unless you ask. Contact us at 360.943.9698. If you go to www.washingtonlawhelp.org and click on 60+ then “Long Term Care Assistance (COPES, nursing homes, in-home care). This is a good part of the course.

No Need to Wait. We’ll Get Back to You.

Listen, the voice of O Bee is changing….Our phone menu will be changing in late September/early October of this year. O Bee will be upgrading our systems to better serve you. One exciting change will be the call back feature from our Contact Center. In the event the call volume is high, you will be given the option to continue to hold or to enter your phone number and we will call you back when the next available representative is available. Please be sure to listen to the voice prompts, there will be a few changes to make sure your connected with the person that can best serve you.

Mobile Banking App Now Tracks Spending

We understand how fast life moves, we want to help you stay on top of your finances just as fast. We recently updated our mobile banking app to help you keep track of your spending. You can now see pending credit/debit, ACH and pending deposits on your mobile device. This gives you a fast, convenient way to keep track of purchases as well as seeing yourincoming deposits. We are continuing to look for new opportunities to improve mobile banking for all our members.

Time for a New Auto Loan?

Brent WalzBusiness Lending

Now is a perfect time to get qualified for an auto loan at O Bee. Did you know we have rates as low as 2.99% on new and used autos? We haven’t seen rates like this for a long time. Wouldn’t it be nice to be behind the wheel of a car you really want to be driving?

Already driving the car of your dreams? We can still help! Bring your existing auto loan from another institution over to O Bee and you could qualify for $200 cash back. You know you could do something good with that money, and you could get a better rate at the same time.

After you find out how easy it is, you will want to tell all of your friends. Maybe they can be talked into splitting their $200 with you….This $200 refi promotion is available for a limited time only. Talk to one of our lenders, or apply

Anticipated Dividend Rates

Effective April 1, 2013 Share and IRA Certificates TERM APY* 7-29 days 0.15% 90-179 days 0.15% 6 months 0.15% 1 year 0.50% 2 year 0.70% 3 year 1.00% 4 year 1.31% 5 year 1.51% Minimum required to open account and to obtain dividends: $500. A substantial penalty will be imposed for early withdrawals.

Money Market Account BALANCE APY* $1,000.00 — $2,499.99 0.10% $2,500.00 — $9,999.99 0.25% $10,000.00 + 0.30% Minimum required to open an account and earn dividends: $1,000.00

Share Accounts 0.10% to 7.52% APY* Call or check online for details

Health Savings Accounts 0.10% APY* IRA Share Accounts 0.10% APY* * Annual Percentage Yield. Dividends are earned on daily balances and are compounded and paid monthly, provided the account is open on the date dividends are credited. Dividends are paid from available earnings after required transfers to reserves at the end of a dividend period. All rates subject to change without notice. The rates and fees appearing are accurate and effective for the above accounts as of April 1, 2013 except as otherwise indicated.

Anticipated Loan Rates New & Used Auto Rate As Low As Terms up to 60 months† 2.99% APR*† Boat or RV $10,000 - $50,000 6.74% APR* Terms up to 84 months†

Green Loan Ask about our .25% rate reduction on vehicle loans that are environmentally friendly. Some restrictions apply. Call for rates and details.

Onyx Card 8.90% APR*† No annual fee

MasterCard 10.40% APR*† No annual fee

VISA Platinum 6.65% APR*† No annual fee Wall Street Prime + 3.4%

Oly Gold Card 9.25% APR*† No annual fee

* Annual Percentage Rate † Level A+ rates and terms, on approval of credit. Conditions apply.

Call the Credit Union for the details and terms of individual loans. Rates subject to change without notice.

For The Latest Loan Rates Call 360.943.0740 or toll-free at 800.642.4014 or visit us on the internet at www.obee.com

Board of Directors Jerry Murphy, Chair Clifford Clark Steve Blankenship, 1st Vice Chair Prabakaran Manoharan Carolyn Caruso, 2nd Vice Chair Wilford Saunders Miriam L. Bausch Christy Kriegsman, Assoc. Director Phil Wayt Jay Mason, Assoc. Director Jim Geer

Supervisory Committee Sonja Winkelman, Chair Martha Prestin Tina Crary Bruce Cramer Ryan Schwan

Bruce Bamford

Page 4: Beeline Fall 2013

Happening Now – A Major Change to Long Term Care Insurance!

By Bruce Bamford, Broker/Owner of Bamford Long Term Care Financial Services LLC

Due to low interest rates for years, the Alzheimer’s epidemic, and the fact that Americans are living longer, havoc is being created regarding the pricing of Long Term Care (LTC) Insurance for old policies in force and the new ones to be sold. If you own a LTC policy and have not had a substantial price increase of 20% to 100%, get ready for a disturbing

letter from your carrier. We have even been advised that a 95-year old lady got a 400% price increase on her policy!! And you know what? With proper advice, she has kept her policy for now. Don’t just cancel the policy out of despair; get good advice from your advisor.

Have you ever wondered why LTC companies rarely send congratulations notices to you on how much your benefits have grown? Do they ever encourage you to keep your LTC policy? While the companies hope you will take some of their many offers to lower the benefits to keep your premium the same, look at 20 years down the road at the hundreds of thousands of dollars you will forfeit. This may be a poor choice, too! And replacing it with another policy or company is rarely a positive solution. Again, you need good advice.

Using a computer program and calculating the cost increase of a local nursing home over the past few years, you’ll see it is up 4.7% annually! Nursing home costs have gone from $80,000 to $110,000 a year and this is just for the bed alone. The need to address how you might pay for your care is not going away.

AARP and brokerage firms have used Genworth’s LTC policy for the past 10 years because it is a very good policy, but finally Genworth has to raise consumer’s premiums on existing policies from 50% to 98%, so now AARP has stopped selling LTC insurance. Will AARP sell LTC again? MetLife just announced its premium increases of roughly 50%. Some companies are now bragging that they have never had a price increase, but they have been charging high premiums from the very beginning to build reserves. Will they have to raise premiums?

Now the new wave is to discontinue charging the same rates for females as males as it has been in the past. Statistics show women use a lot more Long Term Care than men. This is obvious when you enter an assisted living facility as ladies outnumber men by 2+ to 1. Women live eight years longer on the average and this demands more care. So the new policies are now charging single females of all ages up to 70% more on premiums than men. This is

apparent in Genworth and John Hancock’s new LTC policies. United of Omaha is going to do the same in a month when they change to their new policy.

What we need is higher interest rates of return! Insurance companies cannot gamble with your premium money and place their reserves in the stock market. They have to invest in guaranteed types of investments --and what have CD interest rates been over the past few years? It really hurts their reserves to be paying out a fortune on care, but they cannot make money due to low interest rates.

So – do not rely on Medicaid to be your final disposition? Do you really want to spend down all your assets to get on Medicaid ($2,000 for a single person and $50,639 if married)? Do not expect your children to care for you as they have their own lives and income to worry about. Do not back off on researching LTC Insurance.

There is a new push to buy Life/LTC combo policies, but is the answer? These two products are so majorly different in design. If the Producer cannot tell you the difference of how a true Partnership LTC Policy protects your assets from Medicaid and a Life/LTC policy does not, keep asking professionals until you truly know. There are over 20 companies offering LTC Partnership and non-Partnership policies in Washington and now there are many companies offering Life Insurance and LTC Insurance combo policies.

Around nine years ago was the end of a time when companies quit trying to see who had the best bang for the buck and realized the future of LTC needed a dramatic change. It was time to reduce bells and whistles for sales and become more conservative. Now it is happening again. Do your research as Long Term Care is not going away.

The end of September is probably the end of this pattern of the past few years of cheaper LTC product design, to be replaced with the new design. So if you’re on the fence, call your advisor as the last LTC dinosaur is changing too. One half of the companies selling LTC insurance 15 years ago are no longer selling it today. How do you price an unknown future of our care?

Isn’t it sad in the richest country in the world, our seniors are faced with impoverishment when they need Long Term Care if they do not have the assets to privately pay for it? This is the time we should be giving them the most.

For over 12 years now we have been teaching interested consumers how to go from age 40 to 80 in 1.5 hrs by attending our FREE LTC course. We will never call you after the class, unless you ask. Contact us at 360.943.9698. If you go to www.washingtonlawhelp.org and click on 60+ then “Long Term Care Assistance (COPES, nursing homes, in-home care). This is a good part of the course.

No Need to Wait. We’ll Get Back to You.

Listen, the voice of O Bee is changing….Our phone menu will be changing in late September/early October of this year. O Bee will be upgrading our systems to better serve you. One exciting change will be the call back feature from our Contact Center. In the event the call volume is high, you will be given the option to continue to hold or to enter your phone number and we will call you back when the next available representative is available. Please be sure to listen to the voice prompts, there will be a few changes to make sure your connected with the person that can best serve you.

Mobile Banking App Now Tracks Spending

We understand how fast life moves, we want to help you stay on top of your finances just as fast. We recently updated our mobile banking app to help you keep track of your spending. You can now see pending credit/debit, ACH and pending deposits on your mobile device. This gives you a fast, convenient way to keep track of purchases as well as seeing yourincoming deposits. We are continuing to look for new opportunities to improve mobile banking for all our members.

Time for a New Auto Loan?

Brent WalzBusiness Lending

Now is a perfect time to get qualified for an auto loan at O Bee. Did you know we have rates as low as 2.99% on new and used autos? We haven’t seen rates like this for a long time. Wouldn’t it be nice to be behind the wheel of a car you really want to be driving?

Already driving the car of your dreams? We can still help! Bring your existing auto loan from another institution over to O Bee and you could qualify for $200 cash back. You know you could do something good with that money, and you could get a better rate at the same time.

After you find out how easy it is, you will want to tell all of your friends. Maybe they can be talked into splitting their $200 with you….This $200 refi promotion is available for a limited time only. Talk to one of our lenders, or apply

Anticipated Dividend Rates

Effective April 1, 2013 Share and IRA Certificates TERM APY* 7-29 days 0.15% 90-179 days 0.15% 6 months 0.15% 1 year 0.50% 2 year 0.70% 3 year 1.00% 4 year 1.31% 5 year 1.51% Minimum required to open account and to obtain dividends: $500. A substantial penalty will be imposed for early withdrawals.

Money Market Account BALANCE APY* $1,000.00 — $2,499.99 0.10% $2,500.00 — $9,999.99 0.25% $10,000.00 + 0.30% Minimum required to open an account and earn dividends: $1,000.00

Share Accounts 0.10% to 7.52% APY* Call or check online for details

Health Savings Accounts 0.10% APY* IRA Share Accounts 0.10% APY* * Annual Percentage Yield. Dividends are earned on daily balances and are compounded and paid monthly, provided the account is open on the date dividends are credited. Dividends are paid from available earnings after required transfers to reserves at the end of a dividend period. All rates subject to change without notice. The rates and fees appearing are accurate and effective for the above accounts as of April 1, 2013 except as otherwise indicated.

Anticipated Loan Rates New & Used Auto Rate As Low As Terms up to 60 months† 2.99% APR*† Boat or RV $10,000 - $50,000 6.74% APR* Terms up to 84 months†

Green Loan Ask about our .25% rate reduction on vehicle loans that are environmentally friendly. Some restrictions apply. Call for rates and details.

Onyx Card 8.90% APR*† No annual fee

MasterCard 10.40% APR*† No annual fee

VISA Platinum 6.65% APR*† No annual fee Wall Street Prime + 3.4%

Oly Gold Card 9.25% APR*† No annual fee

* Annual Percentage Rate † Level A+ rates and terms, on approval of credit. Conditions apply.

Call the Credit Union for the details and terms of individual loans. Rates subject to change without notice.

For The Latest Loan Rates Call 360.943.0740 or toll-free at 800.642.4014 or visit us on the internet at www.obee.com

Board of Directors Jerry Murphy, Chair Clifford Clark Steve Blankenship, 1st Vice Chair Prabakaran Manoharan Carolyn Caruso, 2nd Vice Chair Wilford Saunders Miriam L. Bausch Christy Kriegsman, Assoc. Director Phil Wayt Jay Mason, Assoc. Director Jim Geer

Supervisory Committee Sonja Winkelman, Chair Martha Prestin Tina Crary Bruce Cramer Ryan Schwan

Bruce Bamford

Page 5: Beeline Fall 2013

Happening Now – A Major Change to Long Term Care Insurance!

By Bruce Bamford, Broker/Owner of Bamford Long Term Care Financial Services LLC

Due to low interest rates for years, the Alzheimer’s epidemic, and the fact that Americans are living longer, havoc is being created regarding the pricing of Long Term Care (LTC) Insurance for old policies in force and the new ones to be sold. If you own a LTC policy and have not had a substantial price increase of 20% to 100%, get ready for a disturbing

letter from your carrier. We have even been advised that a 95-year old lady got a 400% price increase on her policy!! And you know what? With proper advice, she has kept her policy for now. Don’t just cancel the policy out of despair; get good advice from your advisor.

Have you ever wondered why LTC companies rarely send congratulations notices to you on how much your benefits have grown? Do they ever encourage you to keep your LTC policy? While the companies hope you will take some of their many offers to lower the benefits to keep your premium the same, look at 20 years down the road at the hundreds of thousands of dollars you will forfeit. This may be a poor choice, too! And replacing it with another policy or company is rarely a positive solution. Again, you need good advice.

Using a computer program and calculating the cost increase of a local nursing home over the past few years, you’ll see it is up 4.7% annually! Nursing home costs have gone from $80,000 to $110,000 a year and this is just for the bed alone. The need to address how you might pay for your care is not going away.

AARP and brokerage firms have used Genworth’s LTC policy for the past 10 years because it is a very good policy, but finally Genworth has to raise consumer’s premiums on existing policies from 50% to 98%, so now AARP has stopped selling LTC insurance. Will AARP sell LTC again? MetLife just announced its premium increases of roughly 50%. Some companies are now bragging that they have never had a price increase, but they have been charging high premiums from the very beginning to build reserves. Will they have to raise premiums?

Now the new wave is to discontinue charging the same rates for females as males as it has been in the past. Statistics show women use a lot more Long Term Care than men. This is obvious when you enter an assisted living facility as ladies outnumber men by 2+ to 1. Women live eight years longer on the average and this demands more care. So the new policies are now charging single females of all ages up to 70% more on premiums than men. This is

apparent in Genworth and John Hancock’s new LTC policies. United of Omaha is going to do the same in a month when they change to their new policy.

What we need is higher interest rates of return! Insurance companies cannot gamble with your premium money and place their reserves in the stock market. They have to invest in guaranteed types of investments --and what have CD interest rates been over the past few years? It really hurts their reserves to be paying out a fortune on care, but they cannot make money due to low interest rates.

So – do not rely on Medicaid to be your final disposition? Do you really want to spend down all your assets to get on Medicaid ($2,000 for a single person and $50,639 if married)? Do not expect your children to care for you as they have their own lives and income to worry about. Do not back off on researching LTC Insurance.

There is a new push to buy Life/LTC combo policies, but is the answer? These two products are so majorly different in design. If the Producer cannot tell you the difference of how a true Partnership LTC Policy protects your assets from Medicaid and a Life/LTC policy does not, keep asking professionals until you truly know. There are over 20 companies offering LTC Partnership and non-Partnership policies in Washington and now there are many companies offering Life Insurance and LTC Insurance combo policies.

Around nine years ago was the end of a time when companies quit trying to see who had the best bang for the buck and realized the future of LTC needed a dramatic change. It was time to reduce bells and whistles for sales and become more conservative. Now it is happening again. Do your research as Long Term Care is not going away.

The end of September is probably the end of this pattern of the past few years of cheaper LTC product design, to be replaced with the new design. So if you’re on the fence, call your advisor as the last LTC dinosaur is changing too. One half of the companies selling LTC insurance 15 years ago are no longer selling it today. How do you price an unknown future of our care?

Isn’t it sad in the richest country in the world, our seniors are faced with impoverishment when they need Long Term Care if they do not have the assets to privately pay for it? This is the time we should be giving them the most.

For over 12 years now we have been teaching interested consumers how to go from age 40 to 80 in 1.5 hrs by attending our FREE LTC course. We will never call you after the class, unless you ask. Contact us at 360.943.9698. If you go to www.washingtonlawhelp.org and click on 60+ then “Long Term Care Assistance (COPES, nursing homes, in-home care). This is a good part of the course.

No Need to Wait. We’ll Get Back to You.

Listen, the voice of O Bee is changing….Our phone menu will be changing in late September/early October of this year. O Bee will be upgrading our systems to better serve you. One exciting change will be the call back feature from our Contact Center. In the event the call volume is high, you will be given the option to continue to hold or to enter your phone number and we will call you back when the next available representative is available. Please be sure to listen to the voice prompts, there will be a few changes to make sure your connected with the person that can best serve you.

Mobile Banking App Now Tracks Spending

We understand how fast life moves, we want to help you stay on top of your finances just as fast. We recently updated our mobile banking app to help you keep track of your spending. You can now see pending credit/debit, ACH and pending deposits on your mobile device. This gives you a fast, convenient way to keep track of purchases as well as seeing yourincoming deposits. We are continuing to look for new opportunities to improve mobile banking for all our members.

Time for a New Auto Loan?

Brent WalzBusiness Lending

Now is a perfect time to get qualified for an auto loan at O Bee. Did you know we have rates as low as 2.99% on new and used autos? We haven’t seen rates like this for a long time. Wouldn’t it be nice to be behind the wheel of a car you really want to be driving?

Already driving the car of your dreams? We can still help! Bring your existing auto loan from another institution over to O Bee and you could qualify for $200 cash back. You know you could do something good with that money, and you could get a better rate at the same time.

After you find out how easy it is, you will want to tell all of your friends. Maybe they can be talked into splitting their $200 with you….This $200 refi promotion is available for a limited time only. Talk to one of our lenders, or apply

Anticipated Dividend Rates

Effective April 1, 2013 Share and IRA Certificates TERM APY* 7-29 days 0.15% 90-179 days 0.15% 6 months 0.15% 1 year 0.50% 2 year 0.70% 3 year 1.00% 4 year 1.31% 5 year 1.51% Minimum required to open account and to obtain dividends: $500. A substantial penalty will be imposed for early withdrawals.

Money Market Account BALANCE APY* $1,000.00 — $2,499.99 0.10% $2,500.00 — $9,999.99 0.25% $10,000.00 + 0.30% Minimum required to open an account and earn dividends: $1,000.00

Share Accounts 0.10% to 7.52% APY* Call or check online for details

Health Savings Accounts 0.10% APY* IRA Share Accounts 0.10% APY* * Annual Percentage Yield. Dividends are earned on daily balances and are compounded and paid monthly, provided the account is open on the date dividends are credited. Dividends are paid from available earnings after required transfers to reserves at the end of a dividend period. All rates subject to change without notice. The rates and fees appearing are accurate and effective for the above accounts as of April 1, 2013 except as otherwise indicated.

Anticipated Loan Rates New & Used Auto Rate As Low As Terms up to 60 months† 2.99% APR*† Boat or RV $10,000 - $50,000 6.74% APR* Terms up to 84 months†

Green Loan Ask about our .25% rate reduction on vehicle loans that are environmentally friendly. Some restrictions apply. Call for rates and details.

Onyx Card 8.90% APR*† No annual fee

MasterCard 10.40% APR*† No annual fee

VISA Platinum 6.65% APR*† No annual fee Wall Street Prime + 3.4%

Oly Gold Card 9.25% APR*† No annual fee

* Annual Percentage Rate † Level A+ rates and terms, on approval of credit. Conditions apply.

Call the Credit Union for the details and terms of individual loans. Rates subject to change without notice.

For The Latest Loan Rates Call 360.943.0740 or toll-free at 800.642.4014 or visit us on the internet at www.obee.com

Board of Directors Jerry Murphy, Chair Clifford Clark Steve Blankenship, 1st Vice Chair Prabakaran Manoharan Carolyn Caruso, 2nd Vice Chair Wilford Saunders Miriam L. Bausch Christy Kriegsman, Assoc. Director Phil Wayt Jay Mason, Assoc. Director Jim Geer

Supervisory Committee Sonja Winkelman, Chair Martha Prestin Tina Crary Bruce Cramer Ryan Schwan

Bruce Bamford

Page 6: Beeline Fall 2013

O Bee Credit Union Member:

John Q Sample123 Any StreetAnytown, WA 12345-6789

3900 Cleveland Avenue, SE • Tumwater, WA 98501-4098

The PRSRT STDU.S. POSTAGEPAID OLYMPIA, WAPERMIT NO. 78

www.obee.com

This issue:Time for a New Auto Loan?

Last Article Above Ad

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O Bee Credit Union Members Only Discounts

A client recently made this comment: “Dave, you are eating your own cooking.” This statement was in reference to the estate planning process I was experiencing with my family. In fact, I had postponed a prior appointment with her because my father was in the hospital; then, when we were able to meet at a later date, she asked how my father was doing, and whether he had improved. Thankfully he had improved, but the health issue created another concern which involved estate planning, and perhaps Medicaid. When I explained that we met with a Medicaid attorney, as well as a long term care specialist, my client responded with the observation that my own counsel for her and her family sounded very familiar! Indeed. I was “living” my own advice to her!

As I narrate this scenario, it is with the hope that perhaps it strikes a chord with some of you and encourages you to explore preparation for that time in life when health care may become paramount. If you are prepared in advance, it can save your family much heartache and grief knowing that instead your loved ones will be served in comfort and in peace.

I strongly recommend that you have a conversation with your family regarding preparation for a day that may strike at the heart of their health, or your own. Imagine

if a loved one learns that they are headed to the hospital for treatment, to later discover that they must move to a rehabilitation center for a period of time. For my family, the cost was $512 per day post -hospital. As a financial advisor, I am keenly aware of such expenses especially in light of the clients who must withdraw from their investments each month to support their health costs in

nursing homes and in-home care. These costs pose the question for all of us: Are we prepared for the financial burdens of prolonged healthcare? Meeting with a Medicaid attorney is very helpful in sorting out potential solutions. In-depth estate planning should be part of this larger plan and should include your end of life wishes such as cremation, and directives.

Unfortunately, if these issues are not discussed, nor made clear in a will in a timely manner, the family is left with some hefty decisions. For me, I want to honor my parents in every way possible, including the end of life. If we wait until the last minute, however (assuming we have a “last minute”), it can be difficult at best, especially if life threatening challenges are present, which can cloud the mind and the thinking of the decision makers. Take steps to prepare early for estate planning. It may be one of the best signs of affection you could show!

Mr. Littleton does not provide legal advice. Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates.

-Not NCUA Insured - Not Credit Union Guaranteed - May Lose Value For samples of how to format the disclosure, see Chapter 15 of the Compliance Manual

Securities offered through LPL Financial, member FINRA/SIPC. Insurance products offered through LPL Financial or its licensed affiliates. LPL Financial & its affiliates are not affiliated with O Bee Credit Union.

Not NCUA Insured Not Credit Union Guaranteed May Lose Value

My Parents and Me

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“I don’t usually use tables or charts, but here is an interesting one to look at:

This shows the number of new members we’ve welcomed each year for the past five years (Sept-August). While we haven’t exactly pursued new membership, the Credit Union seems to be drawing new members like politicians to a fund raiser.

We’d love to take credit for this but, alas, we cannot. There are multiple reasons for this but the truth of the matter is that it boils down to one other number, that being 80%.

This is the percentage of members who, when asked, would “recommend O Bee to friends or family”. The credit union industry average for this is 40%, local banks about 30% and national banks near zero (or even negative). And the reason for the high score, in my humble opinion, is that our membership is quick to point out areas of concern. Via email, phone, letter, rock through window (just kidding on that one).

So, I do ask you to tell us not only when we do well, but when we don’t. It’s been often said that you learn more from failure than from success, although that would mean that our Seattle Mariners are all perennial all-stars. Anyhow, feel free to let us know how things are going.

And speaking of things, we have several things going on:

• Your new branch in Yelm opening in mid-October

• The release of the best-looking-debit-card-ever program also in October

• The $200 for car refinance program which pays YOU for someone else’s loan

• Special offers for members only including discounted Turbotax and GM Cars

And so much more.

Thank you for being O Bee Members and remember to sign up for the Artesian email newsletter which is full of articles, freebies, and some humor written exclusively by our staff (go to obee.com and join our e-mail list).

Regards,

James Collins, CEO 570-7922 [email protected]

David Littleton Financial Advisor Charting Our Increase in Membership!

Happening Now – A Major Change to Long Term Care Insurance!

My Parents and Me

Mobile Banking App Now Tracks Spending

No Need to Wait. We’ll Get Back to You.

Membership GrowthYear Membership

2013 2,050 2012 1,451 2011 265 2010 279 2009 161