Bankruptcy Software Specialists CHAPTER 13 Software Specialists CHAPTER 13 BANKRUPTCY SEMINAR ... JAILHOUSE ROCK! ... Please examine the information sheet to

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Bankruptcy Software Specialists CHAPTER 13 BANKRUPTCY SEMINAR 28th Annual * Memphis, Tennessee * May 21 23, 2012 It is quite hard to believe that it has been a full year since we last saw you. VIVA LAS VEGAS! - We must say that during that year you have ALWAYS BEEN ON OUR MIND. We welcome you to Memphis, Tennessee as we get ready to JAILHOUSE ROCK with the 28th Annual Chapter 13 Bankruptcy Seminar. BSS is ready, The Peabody Hotel is ready, The Rendezvous is ready, and Sylvia Brown and George Stevenson, our host trustees, are ready. We were all born ready! This seminar is sure to invigorate you in both a mental and physical fashion. By the time we are through, WE JUST CANT HELP BELIEVIN that this time will be the best educational experience of your life. We will kick-off with our general TNG V8 overview, and from that point, individual workshops galore are sure to leave you ALL SHOOK UP! However, never fret, for just as we work hard, we network hard. We realize workshops are times for A LITTLE LESS CONVERSATION, so the networking events and coffee breaks provide that time to relax and converse a bit do we ever stop talking about flow, filing, and finance? Memphis is a city of Bs Beauty, Beale Street, Blues, B.B. King, Barbecue, Bears and BSS! Most importantly Bankruptcy Conference Attendees! DELETE BOX, OR PLACE TEXT OR LOGO HERE The Peabody Hotel Hi Yall! A very warm and sincere welcome to each and every single one of you, to this, our 28th Annual CH13 Bankruptcy Seminar! Lets get ready to JAILHOUSE ROCK! SEMINAR WORKSHOP CONTENTS TNG V8 Revision Overview What Gets Measured Gets Done STACSCurrent Security Topics National Data Center Current State TNG V8 Advanced Document Routing TNG Knowledge Bowl 2012 TNG V8 On Tablets: Holding TNG In Your Hands Extending TNG The New User Task Calendar and Workflow TNG Emailing Options TNG Auto Filing Docs With Court TNG Advanced Crystal Reports Advanced Case Worksheet Techniques Making the Most of Document Form Types Court Download Flow Court Download Troubleshooting TNG V8 Matter Calendar Enhancements TNG Parameters TNG V8 Other Features TNG Scheduled Tasks Server Migration TNG V8 Financial Features Red Flags & Real Life With the arrival of the Bankruptcy Conference Attendees, there is so much excitement that if you were at a sporting event you would anticipate Gary Glitters Rock and Roll Anthem to start playing. That excitement will continue throughout, as we focus on the fabulous workshop offerings. However, on Monday evening, we welcome you with the ARE YOU LONESOME TONIGHT Welcome Reception. On Tuesday, the Trustees will have lunch at Flight Restaurant. Then, have any of you ever been to Memphis and not had a taste of barbecue? It would be a travesty, so we simply cannot allow that to happen; if we even thought about it, people would say DONT BE CRUEL. Join us for the ITS NOW OR NEVER Dinner at The Rendezvous. All of the workshops are outstanding. The Seminar Content Committee has once again developed a diverse educational curriculum that should be appealing to all the attendees. The following pages will provide a glimpse of the seminar program, including the agenda and workshop descriptions. Please check our website as the seminar nears, or follow us on Twitter @BSSMarty, for updates. We encourage you to make your reservations at The Peabody, to return your registration form, to make your travel arrangements, and to get ready for an extraordinary conference. Please examine the information sheet to learn about all the things to do in Memphis, as well as some of our traditional housekeeping comments. We do not have many rules in fact, there is just one big rule TOTAL HAPPINESS - for you to create as many MEMORIES as possible! We anxiously await May, 2012! We are ready for your arrival! Lets rock! Lets roll! Lets re-acquaint! Safe travels! Warm greetings from Memphis! Host Trustees: Sylvia Brown George Stevenson BSS SEMINAR HAS FINALLY COME BACK TO MEMPHIS! 3 WELCOME TO MEMPHIS, TENNESSEE FOR YOUR INFORMATION GREETINGS! We wanted to express how excited we are that you are attending this year's conference in Memphis, Tennessee. The seminar content committee has put together an excellent educational program, and we feel we will be providing an appropriate level of business networking events to complement those working sessions. Our host Trustees, Sylvia Brown and George Stevenson, and their entire office staffs are all eagerly awaiting your arrival as we celebrate 28 years of conferences. Thank you for attending! EARLY REGISTRATION will be on Sunday, May 20th in the Bert Parker Room from 6:00 p.m. to 7:30 p.m. THE SEMINAR WEBSITE is operational and will serve as host to meeting materials and information. SEMINAR MATERIALS are being posted, as available, to the 13software website for your access and review. Please note that printed material, including attendee lists, will not be available at the conference. Only an agenda will be available in printed form at the conference. Reference the site by accessing Seminar 2012 tab - The login is docuser The password is trustee13 The trustee is guest user Enter code THE RED FLAG & REAL LIFE WORKSHOP requires trustee authorization. If you intend to attend, you will need trustee authorization in order to attend, and to receive any available documentation. Please send email authorization to Confirmation and material will be emailed. TNG KNOWLEDGE BOWL 2012 is an action packed, innovative, exciting, team-building exercise. Adrienne Starke and Alvin Bell will serve as the Trivia Masters of Ceremonies as we invite you to be a contestant in this years knowledge bowl. Please examine the workshop description. If you dont feel ready for the prime time, then you can still be a valuable audience participant. If you want to be a player though, then please express your interest to SIGN UP EARLY! > DRESS for the seminar is casual. WEATHER in Memphis, Tennessee will range in May, with average lows around 55 to 60, and average highs around 75 to 80. It is suggested to check the forecast for zip code 38103 before packing. AIRPORT TRANSPORTATION: Assuming one is flying into Memphis, taxi is the most ideal transportation method, and should cost approximately $30.00 to $35.00 one-way. Please always check prices first as these are just estimates. For those driving, the hotel offers self parking at $18.00 per day, and $24.00 per day for valet parking. Please, always check the quoted rates, as rates change. TELEPHONE RATES: Please review hotel room telephone rates and policies, as established by the hotel before making any calls from your hotel room, so as to not incur any unexpected telephone charges. Also please review any hotel Internet access policies as well. Any questions please consult the hotel front desk. Sign up early! Sign up now! Get ready to play! Sign up early! Sign up now! Get ready to play! mailto:marty.quinn@13software.com5 INTERNET ACCESS: Please review the hotels Internet access policies and rates prior to use; however, we are advised that the Hotel Services Fee entitles all guests to wireless internet access in guest rooms. Any questions please consult the hotel front desk, as polices can change. MEETING SPACE AND ELEVATORS: Please consult your agenda for session and event locations, or ask a BSS employee for assistance. As always, with a group of this size, we appreciate in advance your patience with elevators and meeting space. NAME TAGS: Please wear your name tag at all times during conference events, including workshops, meals, and breaks. There may be multiple conferences taking place, and thus, we stress the importance of wearing that name tag. It will be very important to wear your name tag to the ARE YOU LONESOME TONIGHT Welcome Reception at The Peabody, and to the ITS NOW OR NEVER Dinner at The Rendezvous. It will be necessary for admittance no exceptions. NETWORKING EVENTS: All agenda events are located in The Peabody Hotel, with the following exceptions: the ITS NOW OR NEVER Dinner at The Rendezvous is directly across the street from the hotel; the Trustee Luncheon at Flight Restaurant is a short walk from the hotel. TRUSTEE LUNCHEON: The Trustee Lunch is at Flight Restaurant, a short walk from The Peabody Hotel up to 39 S. Main Street. [] ITS NOW OR NEVER DINNER at The Rendezvous is directly across the street from the hotel. [] SAFETY: Your safety is a primary concern for us. As in all locations, please be aware of your surroundings and please travel in groups. Thank you and we look forward to seeing you! MEMPHIS THINGS TO DO / RESTAURANTS / HISTORY [source - MEMPHIS CONVENTION BUREAU] GRACELAND Step inside Graceland Mansion and follow in the same steps as Elvis himself as you enjoy an audio-guided tour featuring commentary and stories by Elvis and his daughter Lisa Marie. See where Elvis lived, relaxed and spent time with his friends and family. The Graceland Mansion tour includes Elvis living room, music room, parents' bedroom, dining room, kitchen, TV room, pool room and the famous Jungle Room. [] SUN STUDIOS If music was a religion, then Memphis would be Jerusalem and Sun Studio its most holy shrine. Take a guided tour through the Birthplace of Rock n Roll where you will learn the history of the most famous recording studio in the world. [] NATIONAL CIVIL RIGHTS MUSEUM The National Civil Rights Museum is the site of the Lorraine Motel in Memphis, TN where Dr. Martin Luther King, Jr. was assassinated on April 4, 1968. The Museum is located at South Main and Huling Streets, in the historic art district of downtown Memphis. Dedicated on September 28, 1991, the Museum exists to assist the public in understanding the lessons of the Civil Rights Movement and its impact and influence on human rights movements worldwide, through its collections, exhibitions, research and educational programs. It chronicles the civil rights movement from 1619 to 2000 with historical exhibits, including Room 306, the hotel room where Dr. King stayed in April of 1968. [] MEMPHIS ROCK AND SOUL MUSEUM The Memphis Rock n Soul Museums exhibition about the birth of rock and soul music, created by the Smithsonian Institution, tells the story of musical pioneers who, for the love of music, overcame racial and socio-economic barriers to create the music that shook the entire world. Even its location on the legendary Highway 61 and Beale sets this museum apart. The Memphis Rock n Soul Museum offers a comprehensive Memphis music experience from the rural field hollers and sharecroppers of the 1930s, through the explosion of Sun Studio, Stax and Hi Records and Memphis musical heyday in the 70s, to its global musical influence. Stroll at your own pace through the seven galleries featuring 3 audio visual programs, more than 30 instruments, 40 costumes and other musical treasures. The audio tour provides over 300 minutes of information, including over 100 songs. [] THE ORPHEUM THEATRE On an average annual basis, The Orpheum has presented more Broadway touring productions than any other theater in the country. In addition to bringing the finest Broadway Productions to the area, a wide array of entertainers have graced the Orpheum's stage including Cary Grant, Andy Williams, Johnny Mathis, Gladys Knight and the Pips, Kenny G, Chuck Mangione, Stacy Keach, Patti LaBelle, Robert Goulet, Dorothy Hamill, Harry Connick, Jr., Tom Jones and the Vienna Choir Boys to name a few. [] FIRE MUSEUM OF MEMPHIS The Fire Museum of Memphis documents the local history of fire fighting and promotes fire safety. Children of all ages can experience playing on and with authentic fire equipment, experience being on an aerial platform, slide down a firemans pole and more. Major attractions include the Fire Room where you can see what it feels like to be in a burning house while learning safety practices needed to escape. There is also the 1897 Hale Water Tower, 1910 horse-drawn steam engine, historic fires exhibit, Black firefighters exhibit, EMS exhibit, the Ladder Company game, Fire Safety House and the Escape Maze. From walking in the door and being greeted by Ol Billy (the automated talking horse) to the Memorial Wall dedicated to Memphis Firefighters who died in the line of duty, the museum makes an impression on the importance and how-tos of fire safety. [] GIBSON BEALE STREET SHOWCASE FACTORY TOURS Take a complete tour of the Gibson Beale Street Showcase in Memphis. This memorable tour of Gibsons Memphis guitar factory consists of an intimate viewing of the facility as Gibsons skilled luthiers craft some of the finest guitars in the world. Experience an opportunity to witness the intricate process in the making of a Gibson guitar. You will visit stations specializing in the binding, neck-fitting, painting, buffing, and tuning that creates these incredible musical instruments. See and hear how Gibson has helped shape the world of music for over 100 years and continues to set the pace for the musical innovations of tomorrow. Tour lasts approximately 45 minutes. You will definitely have a new found respect for the guitar once you have seen the craftsmanship that goes into this art form. [] STAX MUSEUM OF AMERICAN SOUL MUSIC The story of Stax Records is one of a cultural phenomenon that changed the culture of music forever locally, nationally, and internationally. The success of Stax was perhaps as Steve Cropper has said, an accident. Many factors were involved with the success of Stax. What began as a tiny record store in an old movie theater at the corner of McLemore Avenue and College Street in Memphis, Tennessee, grew to become one of the most important music recording studios in the world. When the modest Capitol Theatre in the heart of Soulsville, USA was transformed into Stax Records in 1959, it began launching the careers of unknowns who would become icons, cranking out a massive catalog of smash soul hits by the likes of Isacc Hayes, Otis Redding, the Staple Singers, Wilson Pickett, Luther Ingram, Albert King, the Bar-Kays, Booker T. & the MGs, Johnnie Taylor, Rufus and Carla Thomas, and dozens of other artists whose influence remains vital in the music of today. [] MUD ISLAND RIVER PARK This museum features 18 galleries, a 5-block-long Riverwalk model plus canoeing, kayaking, airboats, pedal boats and bicycle rentals. Enjoy a unique urban camping experience available during season - and don't forget the gift shop. [] MEMPHIS GRIZZLIES - NBA BASKETBALL Don't miss the action! Catch Memphis' own NBA team in action each October through April at FedExForum. Don't miss Grizzlies Rudy Gay, Zack Randolph and Marc Gasol and all the visiting superstars of the NBA. [] MEMPHIS REDBIRDS - AAA BASEBALL The Triple-A Minor League affiliate of the St. Louis Cardinals, is located in the heart of Downtown Memphis. As a not-for-profit organization, the Redbirds return every penny to the community. Programs such as R.B.I. and S.T.R.I.P.E.S provide funding needed to support youth baseball and softball programs. Games April - August. Baseball, food, music and fun in AutoZone Park. [] RESTAURANTS & NIGHT LIFE B.B. KINGS BLUES CLUB B.B. Kings offers a total package authentic blues music and signature dishes both destined to become favorites. Its easy to get caught up in the enthusiasm as everyone dances to the music of the B.B. King All Stars and other guest bands. There is also an upper deck for additional seating that overlooks the stage area giving you the perfect birds-eye view. B.B. Kings Blues Club (his original) opened on Beale Street in 1994 and has remained a favorite of locals and visitors alike. In addition to talented musicians, come enjoy Southern comfort food fused with flavors from around the globe. Their appetizers include some of the best fried dill pickles in the city. B.B.s is known for their full-bodied and sweet barbecue sauce that makes life worth living. Their ribs and pulled pork topped with their signature sauce should not be missed. Try the crispy fried catfish served with sides or as a Po boy. For sides, try their white cheddar mac & cheese or collard greens. Whatever you do, save room for dessert: sweet potato puffs served with warm caramel or their banana bread pudding. [] THE MAJESTIC GRILL This unique building in Downtown Memphis once housed The Majestic No. 1 Movie Theatre. When it was renovated into the Majestic Grille, it became an excellent destination for upscale cuisine at moderate prices. This eclectic eatery is often praised for having amazing atmosphere and is known for showcasing black and white movies on its large projection screens to pay homage to the restaurant's history. Some of the popular menu items include the pork tenderloin with tabacco onions, filet mignon and the duck confit flatbread. Desserts come in small shot glasses and give diners a bite of something sweet for just $2 apiece. The Majestic Grille also offers an extensive wine and beer selection, full bar and reservations are recommended if you're dining on the weekend or pre-theatre. [] MCEWENS McEwen's on Monroe in Downtown Memphis is a great option if you're looking for upscale cuisine with a casual atmosphere. Enjoy Southern classics with a fine-dining twist like sweet potato crusted catfish and NY strip with roasted peach and TN bourbon butter. Lunch options are more casual and traditional like cobb salad and chicken pot pie. McEwen's offers full bar services, and if you want to dine at dinner time, reservations are essential. [] NEELYS BAR-B-QUE RESTAURANT Large cozy dining restaurant makes a great atmosphere for some of the best BBQ in the country. Come by and judge for yourself. Specialty items include pork shoulder, ribs, beef brisket, smoked turkey, BBQ chicken and, of course, hot wings. [] ARCADE RESTAURANT It is no wonder that The Arcade is the oldest restaurant in Memphis. Their sweet potato pancakes alone have put them on the map that and the Elvis booth. The Arcade (opened in 1919) is a third-generation family-owned restaurant in the South Main Arts District on the trolley line. They serve generous portions of southern-style breakfast including country fried steak with eggs, breakfast casserole, and biscuits and gravy. Lunchtime at the Arcade will give you the choice of a meat and two daily special, salads, sandwiches and the like. But, you must try their pizza. They use fresh ingredients and great toppings served on a crispy crust. The Downtowner has feta cheese, artichoke hearts and olives and is fabulous. Why not sit in Elvis booth and order a fried peanut butter and banana sandwich? Their longevity, great food and the fact that that Elvis was a regular has made them a favorite of locals and the media as well. It has been featured in numerous movies: Elizabethtown, The Client, The Firm, and Walk the Line to name a few. Their southern-style breakfast has made them a featured restaurant on The Food Network and The Travel Channel. The evenings are reserved for private functions except for Trolley Nights (last Friday of the month) when they serve dinner until 11 p.m. [] AUTOMATIC SLIMS Expect hip decor and great food at Automatic Slim's Tonga Club, which serves up tasty Caribbean and Southwestern dishes. Try one of the signature popsicle martinis at the bar. The best seats, though, are by the window (with a view of the Peabody) and on the mezzanine. As for the food, the Voodoo Stew is a standout, with big chunks of seafood in a lusty sauce. Other specialties include the Coyote Chipspotato chips with a red pepper sauceas well as the Coconut Mango Shrimp and the various polenta dishes. The lunch menu features large sandwiches such as salmon on sourdough bread. [] BLUE MONKEY Offering plate lunches, steaks, seafood, sandwiches and more. Full bar with extensive wine list and the best scotch selection in town at the best prices. Our interior is full of handcrafted wood work and offers an authentic European style pub feel. .Hours of operation: Daily 11am-3am. [] BLUES CITY CAF For blues, brews and barbecue head to Blues City Caf on world-famous Beale Street. This little corner of Beale has served celebrities from Bill Clinton to Tom Cruise. Remember the scene when Mitch meets FBI agent Wayne Tarrance late one night? Yep, that scene was shot in Blues City Caf. They have been featured on the Travel Channel's "A Taste of America, " The Food Network's Bobby Flay Show and in the Bon Appetit BBQ issue. The menu at Blues City runs from juicy burgers to oven-broiled steaks (which are sold by the pound). Their handmade tamales are made with their special blend of beef and the gumbo is thick and tasty with just the right amount of kick. If you are hungry, try their Best Meal on Beale platter which serves a half-rack of barbecued ribs (served wet not dry) and fried catfish (aka catfish perfection) with all the fixins. The Band Box spotlights live music every night so come in for a cold brew and hot tunes. The kitchen is open until 3 a.m. so come back by after a night on Beale Street for a warm apple dumpling or the hot fudge brownie and ice cream. The bar remains open until 5 a.m. [] CAPRICCIO RESTAURANT The restaurant has gained a reputation for having the best steaks in the city, serving only prime steaks and chops from the nation's top purveyor, Ruprecht's of Chicago. Steaks and chops are flash-seared to seal in the juices and flavor producing the most succulent, flavorful steaks and chops ever. Fresh lobster and seafood are flown in daily, and pasta dishes from "La Bella Italia" are cooked to al dente perfection. The dinner menu features a range of delicious appetizers, side dishes of seasonal vegetables prepared daily from fresh local produce, and the dessert menu offers a selection of dessert "shooters" and the a world-famous Peabody Equinox cake. Capriccio Grill is also the perfect spot for a power breakfast or lunch. Breakfast offers superb American and Southern specialties while lunches are a light, fresh affair, including soups, salads, sandwiches and a pasta bar. [] DYERS Order it as a single, double, or triple and don't forget the cheese. While you are at it, doesn't a basked of cheese fries sound great to add as a side order? This is a greasy diner experience you won't soon forget. [] FELICIA SUZANNES Felicia Suzannes specializes in American cuisine with a Southern, low-country flair. Felicia Suzanne Willett, Owner and Executive Chef of Felicia Suzannes, changes the menu seasonally in order to ensure using the freshest ingredients from local farmers and purchasing only American wild-caught seafood. The restaurant, located in downtown Memphis on the historic Main Street Trolley Line at the corner of Main and Monroe, has been described as Delicious Simplicity in an elegant Atmosphere. Our intimate setting with attention to every detail blends a young, contemporary feel with classic Southern charm and tradition. The flavors in our dishes will delight everyones palate from delicious seafood such as Fresh Alabama Lump Crab Cakes or Shrimp and Grits sauteed in a Creole Sauce to one of our tender, juicy steaks such as the Filet of Beef Tenderloin with a Crispy Newman Bacon Potato Cake and Fresh Herb Compound Butter. Come to the restaurant to relax with your family, celebrate a special occasion, or just enjoy a glass of wine on our patio. [] FLYING SAUCER DRAUGHT EMPORIUM From the ilovemempphisblog, Memphians have several favorite sports we get fanatical about Tiger basketball, we cheer on the Grizzlies, Redbirds, and our recreational kick ball teams. Were also varsity-level people watchers. And if people-watching had a stadium, it would be the downtown Flying Saucers open-air counter. The counter runs along the perimeter of the bar and faces out onto Second and Peabody. Its the perfect place to grab a beer, watch the city, and be both indoors and outdoors at once. [] GUSS WORLD FAMOUS FRIED CHICKEN Gus's World Famous Fried Chicken is a popular spot in Downtown Memphis. This casual eatery features world-famous hot and spicy fried chicken. Their top-secret recipe chicken is a favorite of locals and visitors alike. Enjoy a cold beer, watch the game on the ceiling-mounted televisions and enjoy a great meal. Gus's has been featured in numerous magazines and TV shows about Memphis and Southern cuisine. Reservations are not accepted and the small space can get crowded during peak meal times. Call ahead and grab your order to-go for quicker service. HUEYS For "Blues, Brews and Burgers," Huey's is a great option. This Downtown Memphis mainstay is often voted as having the best burger in the city. Some of the most popular options are the Senior Huey, the Madison Avenue and the Bluez 57. But, if burgers are not your thing, check out the veggie burger, mahi mahi plate or the Thai chicken salad. Huey's offers reasonably priced pub grub with generous portions. This local favorite also boasts a great beer selection, full bar and live music on the weekends. [] ITTA BENA Itta Bena, located on the third floor of BB Kings Blues Club Memphis, is tucked away and worlds apart from Beale Street. If you're looking for a swanky, secret getaway where the lights are low, the vibe is low-key and the music is just as sweet on your ears as the food is on your tongue, come to Itta Bena. The menu focuses on contemporary Southern cuisine with a Delta influence. Enjoy such delights as the renowned she-crab soup or sauted shrimp over sweet potato Mississippi stone ground grits. Pair your meal with a wine from an extensive wine list and finish, replete, with an exquisite dessert. [] LOCAL GASTROPUB Located in the heart of downtown Memphis, Local Gastropub opened in the fall of 2009 on beloved Main St. in hopes to bring new inspirations of food and drink to the downtown community. Jeff Johnson, owner and experienced bar & restaraunt entrepreneur, wanted more than just to feed people. He had a vision to create a food and beverage experience in the community inspired by the ambience of local downtown and the need for a true gastropub in Memphis. Thus, it was born. Nothing better than people watching on Main St. while dining on a delicious variety of foods from steaks to seafood with a nice brew or wine. Whether it's trivia or sports, pint nite or a relaxing happy hour at sunset, we love to entertain. [] RUM BOOGIE CAF Nighttime is all about hot music with the house-favorite James Govan and the Boogie Blues Band. Down home cookin' and down home blues are the trademarks that have made Rum Boogie Cafe the cornerstone of Beale for many years. Championship Gumbo, Memphis-style BBQ hickory-smoked ribs, red beans and rice and blue plate lunch specials. Live blues nightly. [] TEXAS DE BRAZIL As you feast on the Brazilian fare, let one of our in-house wine connoisseurs select the perfect pairing from our extensive wine list. Turn your card to green and prepare to be swarmed by a troop of carvers generously serving various cuts of sizzling Angus beef, lamb, pork, chicken, and Brazilian sausage. These delicious cuts are slowly roasted over an open flame and accompanied by garlic mashed potatoes and sweet fried bananas. Our famous horseradish cream or herb sauce adds extra excitement! But don't stop there. First temp your taste buds to one of our many dessert selections or an after dinner drink. Craving some Texas de Brazil at home or in the office? Now offering catering and take out for a special event. Call in advance and place a take out order of your favorite items by the pound. [] HISTORY Memphis first settlers were Native Americans who were drawn to the areas bluffs overlooking the river. By building their settlements on the Fourth Chickasaw Bluff, it protected them from flooding, and the mighty river allowed them easy transportation access. When the explorer Hernando DeSoto and his army arrived here in 1541, they were the first Europeans to see the lower half of the river. They set up camp near the site of Memphis and claimed the land for Spain. During the next 200 years, the city would change hands numerous times, and ownership would be claimed by the French and the English as well. In 1796, Tennessee became the 16th state admitted to the Union, but the city didnt officially come into existence until more than 20 years later. In 1818, the Chickasaw Indians sold the land to the United States government, and three Tennesseans decided to incorporate a new town. Future United States President Andrew Jackson and two other entrepreneurs John Overton and James Winchester saw the financial possibilities of having a city on the bluffs. The men decided to call the place Memphis, which translates roughly into place of good abode. The city was officially incorporated in 1826, and played host mainly to river workers and folks who were on their way to the West. In the 1840s, the city began to boom, thanks mainly to the white gold, or King Cotton that was growing in nearby farmlands. By 1850, Memphis was the largest inland cotton market in the world, an industry that relied on the inhumane foundation of slavery. The citys location and its reliance on slave labor would prove to be a volatile mix in the near future. Memphians were firmly entrenched on the side of the Confederacy during the Civil War. In 1861, recruits from the city formed more than 70 Confederate companies. Only a year later, the Battle of Memphis took place a 90-minute fight between the Confederate gunboats and the Union Naval forces and the Confederate flag flying over the city was taken down and replaced with a United States flag. The Union Armys victory and subsequent occupation as a hospital post for more than 5,000 Union soldiers was beneficial to the city after the war ended, as the Union forces had no need to torch the city or terrorize its citizens since the battle was over so quickly. Memphis rebounded quickly from the war, as many merchants realized that the Yankee money was actually worth more to them than Confederate money. Memphis prime location along the Mississippi River was one of the reasons for its early success, but it also contributed to the citys first failure. The city didnt enjoy the sanitary conditions that it does today and much of the area was prone to flooding, which led to the breeding of mosquitoes. During the yellow fever epidemic of 1873, 5,000 cases of yellow jack were reported, and more than 2,000 deaths. At the start of the summer, the city's population was 40,000 citizens, and 25,000 left before the quarantine two months earlier. Five years later, the epidemic returned stronger than ever and nearly wiped out the entire city. More than 17,600 cases were reported, and 5,100 people perished from the disease. Those who were able fled the city, leaving behind a catastrophic economic situation that forced the city into bankruptcy. Memphis surrendered its charter and was reduced to a state-taxing district in 1879. Meanwhile, a wealthy black businessman named Robert Church, Sr., began buying up land around town, primarily on Beale Street. He built Church Park and Auditorium as a place specifically for blacks and helped make Beale Street an integral part of daily life for the citys African Americans. His son, Robert Church, Jr., began the NAACP here in 1917, and Solvent Savings Bank, which became the largest black-owned bank in the world by 1921. The park named in his honor is still on Beale Street. 15 As the 19th century ended, Memphis' remaining leaders made plans to restore the city to its glory days, beginning with a new sewer system and tapping the artesian wells deep beneath the city for pure, clean drinking water. Additional infrastructure improvements were made as well, so the city was greeting the 20th century with optimism and hope. E.H. Crump ruled Memphis as mayor for only six years (1909-1915), but his legacy was felt for many years to come. Crump promised to clean up the city and set about clamping down on saloons, gambling and prostitution. Actually, Crump merely used this as a campaign tactic, and vice continued to thrive throughout the city. William Christopher W.C. Handy was hired to write a campaign song for E.H. Boss Crump, and in 1912 he changed the wording of the piece and published Memphis Blues," the first blues song ever published in America. Handy, considered to be the Father of the Blues, also went on to publish the St. Louis Blues and Beale Street Blues;" the three were tremendously popular blues songs throughout the century. It was Beale Street where the locals went to find anything and everything legal and illegal. In addition to dice games, houses of ill repute and other wicked diversions, Beale was home to a number of music clubs. Workers who toiled in the hot dusty cotton fields all week would come to Beale Street on the weekend in search of good times and good music. They didnt have to look far. They brought with them the chanting songs, called field hollers." W.C. Handy was the first to put pen to paper and record these songs and their blue notes, and an enduring American art form was born. In 1916, the modern supermarket was born in Memphis as local entrepreneur Clarence Saunders opened Piggly Wiggly, the first self-serve grocery store. Within seven years, there were more than 2,600 Piggly Wiggly stores across the country and Saunders had become a millionaire. During the early 20s, he began building himself a 22-room, pink marble mansion dubbed the Pink Palace which he eventually lost, along with his company and all of his millions. Today the mansion belongs to the city of Memphis and has been turned into a museum, planetarium and IMAX theater. Like other cities across the nation, Memphis was hit hard by the Depression. The countrys entry into World War II provided the city with a much-needed influx of commerce and industry thanks to a strong cotton market and the citys numerous defense-related industries. Memphis provided WWII with one of its most enduring symbols the Memphis Belle, the first B-17 bomber to successfully complete 25 missions over Europe. The plane and its crew logged more than 20,000 combat miles, all without a single casualty. The bomber was named for Margaret Polk, a Memphis sweetheart of the planes pilot, Robert Morgan. Throughout the 1940s, Beale Street was home to black musicians who brought the cotton field hollers into the juke joints and clubs. A few blocks off Beale, WDIA became the first radio station in the country that had an all-black format and black disc jockeys. Rufus Funky Chicken Thomas and legendary blues man Riley B.B. King were DJs on the historic station, and both began recording at Sun Studio in the 1950s. During the early 1950s, a young white boy from the nearby Lauderdale Courts housing project was always hanging around the clubs, and succeeded in soaking up the very styles and essence of Beale Street. The young man named Elvis Presley would stand in the doorways of the clubs begging the owners to let him in, then spend all night listening to them play and copying their styles. He even copied the way the flashy musicians dressed and bought his clothes at the same Beale Street mens store, Lansky Brothers. Later, Elvis took what he learned from the Beale Street musicians and used 16 it when he recorded "That's All Right Mama" at Sam Phillips Sun Studio located a few miles east of Beale Street. Sun Studio recorded a number of then-unknown musicians in the 1950s, including Roy Orbison, Carl Perkins, Johnny Cash, Jerry Lee Lewis, Howlin Wolf and Ike Turner. In fact Turners band, which included Jackie Brenston as vocalist, is credited with recording the first rock n roll record at Sun Studio, Rocket 88. By the mid-1960s, Memphis had begun the slow process of integrating many of the citys public facilities, but tensions exploded during the citys sanitation workers strike in 1968. Striking sanitation workers wore signs that read I AM A MAN, and Dr. Martin Luther King, Jr. came to the city to lend his support to the workers cause. On the evening of April 3, Dr. King gave his famous Ive Been To The Mountaintop speech at the Mason Temple and then returned to his hotel. The next day, Dr. King was assassinated while standing outside of his hotel room on the balcony of the Lorraine Motel. In 1991, the Lorraine Motel opened to visitors as the National Civil Rights Museum, which provides a three-dimensional overview of the movement. Also that year, Memphis elected its first African-American mayor, Dr. Willie W. Herenton. During the 50s and 60s, blacks and whites worked together to create some of the most important music in American history. The Memphis Sound emerged in 1960 when siblings Jim Stewart and Estelle Axton formed Stax Records. Stax would give voice to such legendary musical artists as Sam & Dave, Isaac Hayes and Otis Redding, and the world would groove to soul classics like Soul Man, Hold On, Im Comin and Sittin On The Dock Of The Bay. Another local record label that played a major role in the development of the Memphis Sound was Hi Records. His artist roster included such notable musicians as Al Green, Ann Peebles and Willie Mitchell, and provided the world with records like Love & Happiness, Lets Stay Together and many others. Innovation continued throughout the 70s as a young entrepreneur named Frederick W. Smith was working hard to create a transportation service that would take advantage of Memphis centralized location to speed up the transportation of goods. The result of his efforts, FedEx, has changed the way the world does business and contributes more than 32,000 jobs to the local economy. In 1977 Elvis Presley, the King of Rock n Roll, died at Graceland, his home in the Whitehaven neighborhood. Thousands of mourners turned out to pay their respects to Elvis, lining the street of what is now known as Elvis Presley Boulevard. During the next five years, thousands of fans would make the pilgrimage to Graceland just to stand outside and be near their idol. In 1982 the executor of Elvis estate, his ex-wife Priscilla Presley, opened the home and grounds to visitors who could tour the kings mansion and pay their respects at his burial site, called the Meditation Garden. Graceland now stands as one of the most popular tourist destinations in the world, welcoming more than 600,000 visitors each year. That number peaks during the summer months, when daily attendances reach more than 4,000. In the early 1990s, Beale Street made a comeback as a tourist destination and entertainment district with clubs offering live music seven days a week. The entertainment district continued to flourish throughout the decade and was voted the second most popular entertainment district in the country. Every year, Beale Street and Downtowns Tom Lee Park are transformed into a sea of music, pork and people during the Memphis In May International Festival. This month long celebration draws tens of thousands of visitors every spring and features the world-famous Beale Street Music Festival, World Championship Barbecue Cooking Contest and several international events honoring a different foreign country every year. 17 In 2000, Memphis made major league strides in the world of professional sports as the city opened AutoZone Park, a brand-new retro-style ballpark for the AAA affiliate of the St. Louis Cardinals baseball team, the Memphis Redbirds. Also in 2000, Memphis welcomed a new NBA team to town, as the Vancouver basketball franchise relocated to the city and became the Memphis Grizzlies. Originally housed in The Pyramid, the team eventually moved to Beale Street and FedExForum. The $250-million arena opened in September 2004 and hosts not only the Grizzlies, but also the University of Memphis Tigers mens basketball team. Since the celebration of the 50th Anniversary of Rock n Roll (July 5, 2004 -- the same date that Elvis recorded his first record, Thats All Right, at the legendary Sun Studio), it has become increasingly clear that one of Memphis greatest attractions to tourists is its incredible music history. Area attractions include Sun Studio, Graceland, the Smithsonians Rock n Soul Museum, Gibson Guitar Factory, the Center for Southern Folklore, the Historic Beale Street Entertainment District and Stax Museum of American Soul Music. After Stax Records went bankrupt in 1976, the studio was sold to a local church and demolished in 1989. In 1998 a group of concerned citizens and philanthropists lead a nonprofit effort to purchase the property with plans to benefit the Soulsville neighborhood. Construction began on the museum in 2001, and it opened its doors in May 2003. The 17,000-square-foot museum now houses more than 2,000 cultural artifacts celebrating the music made famous by Otis Redding; Booker T. and the MGs; Isaac Hayes; the Bar-Kays; Al Green; Aretha Franklin; Earth, Wind & Fire; and other artists, and was the epicenter for the 50th Anniversary of Soul Music in 2007. Today Memphis is home to a revitalized downtown area, which includes a variety of tourist destinations; new residential and commercial development; and the restoration of many historic buildings. It continues its focus of improving downtown with plans to revitalize the historic riverfront area, Beale Street Landing. 18 Bankruptcy Software Specialists 28th Annual Chapter 13 Bankruptcy Seminar Memphis, Tennessee MAY 21-23, 2012 MONDAY through WEDNESDAY The Peabody Hotel 149 Union Avenue Memphis, TN 38103 Phone: (901) 529-4000 For reservations, please reference ANNUAL BSS CHAPTER 13 BANKRUPTCY SEMINAR (BSS SEMINAR) when making hotel reservations by telephone to insure the group rate. The number is 1-800-PEABODY. Our group rate is $149 with 15.95% taxes and an $11.95 daily hotel service fee. Please make reservations by March 31. Please note the conference pattern of Monday through Wednesday format. Should you have any questions, please call Marty @ (901) 309-4850. If you should need assistance with your travel reservations, please contact Harwood Travel at (901) 619-8256, or by email at Please reference Bankruptcy Software Specialists (BSS). 28th Annual Chapter 13 Bankruptcy Seminar Memphis, Tennessee May 21st - May 23rd Registration Form Trustee Attendee Phone City State E-mail address Please check appropriate fee(s): please note that there is no partial registration fee or per event fee. $575 Seminar Registration May 21st May 23rd Please check for special meals (add necessary comments) Please check if you will be attending the following events: ARE YOU LONESOME TONIGHT Welcome Reception (Monday) : ITS NOW OR NEVER Dinner @ The Rendezvous (Tuesday) : Please make checks payable to Bankruptcy Software Specialists and include the registration sheet(s) with your check. Please send your payment, along with your registration form(s) to: Bankruptcy Software Specialists 3246 Players Club Circle Memphis, TN 38125 Payments are due before April 15th. If you cancel before April 30th, you will receive a full refund. Any cancellations after this date cannot be refunded due to the deadlines with the hotel and food establishments. There will be no discounts for missed functions. PLEASE MAKE YOUR HOTEL RESERVATIONS PRIOR TO MARCH 31, 2012. 20 Bankruptcy Software Specialists 28th Annual Chapter 13 Bankruptcy Seminar Memphis, Tennessee 2012 WORKSHOP DESCRIPTIONS [SUBJECT TO CHANGE] WORKSHOP TECHNICAL RATINGS RANGE non-technical technical TNG REVISION 8 OVERVIEW (2 hour general assembly) - BSS This introductory general assembly will focus on areas of the TNG Software highlighting the major enhancements associated with version 8. The intent will be to provide an overview of the enhancements, which will allow the attendee to make determinations about which workshops to attend. WHAT GETS MEASURED GETS DONE (1 hour) - Richard V. Fink (Chapter 13 Trustee, Kansas City, MO) Kathleen Fink (HR Manager Office of Richard V. Fink, Kansas City, MO) Somewhere between Peter Drucker, Tom Peters and Michael Leboeuf, what gets measured gets done has become one of the worlds most famous performance management maxims. Unfortunately, an extension is also truewhat does not get measured does not get done. Measurements tell the people who work for an organization what is important. Good performance measurements provide valuable feedback that helps leaders make timely decisions needed to run their businesses. In this one hour breakout session, speakers will share ideas, reports, and modules that allow for measurement of multiple performance components, including production and accuracy, within the framework and programming capabilities of TNG13. If you cant measure it, you cant manage it. Michael Bloomberg "Without a measured standard, there is no logical basis for making a decision or taking action." Joseph Juran NATIONAL DATA CENTER - CURRENT STATE (1 hour) - David Shapiro (National Data Center, Pleasant Hill, CA) The National Data Center has been providing secure access to chapter 13 case and claim information since 2004. Well present a brief update of whats happening at the NDC and preview some new services planned to rollout this year. 21 STACS CURRENT SECURITY TOPICS (1 hour) - Tom OHern (ICF Jacob & Sundstrom STACS) This session will focus on a discussion of current security topics including social media, smart device and tablet security, current threats, and the new handbook security requirements. TNG V8 ADVANCED DOCUMENT ROUTING (1 hour) - Dan Gibbs (BSS) An overview of new options for routing your documents based on how work flows through your office, including tie ins to the new Document Routing Subtypes, Task Workflows, and User Task Calendars. You always wanted to send your documents to more than one person and now you can adjust the mix as often as you like. TNG KNOWLEDGE BOWL 2012 (1 hour) - Adrienne Starke & Alvin Bell (BSS) Looking for a little more action and excitement in your seminar session? Well look no further. PRESENTING...THE TNG KNOWLEDGE BOWL. BSS cordially invites you to be a contestant in the TNG Knowledge Bowl, where teams of attendees from offices across the country compete to answer trivia questions and test your BSS knowledge. We welcome all participants, from a TNG newbie to a TNG seasoned veteran. Not up for being on a team but still want to get in on the action? Be a part of the Live Studio Audience and you may even have a chance to win a prize by answering a Studio Steal. Join us to have fun, meet people and learn some things you may not have known about TNG. > > TNG V8 ON TABLETS: HOLDING TNG IN YOUR HANDS (1 hour) - Rusty Short (BSS) Tablets are becoming the workstations for people on the go and with the upcoming release of Microsoft's Windows 8 this will be much more common. This session will look at the latest enhancements to TNG Version 8 that were written to specifically address the tablet interface. Some of the changes highlighted are accessing cases, Worksheets and Matter Calendar. These enhancements will allow you to be more productive with iPad, Android and Windows 8 devices. EXTENDING TNG (1 hour) - Dixon Stuart (BSS) So now you have the system up and running pretty smoothly. But you want to take it to the next level. Come to this session and learn about some ways to extend the software. Perhaps, you want to create a custom table in SQL and you want to integrate it to the software so it shows up as a drop down option on the case. We will show you how. Did you know there was an interface in the software to have Excel spreadsheets integrated to the system so that users can run them from within the software and they refresh with data. We will also show you how to do that, along with several other really neat features. mailto:marty.quinn@13software.com22 THE NEW USER TASK CALENDAR AND WORKFLOW (2 hours) - Rusty Short (BSS) A new module has been developed that really pushes the idea of using the software in a "task-based" manner. This module allows tasks to be assigned to users (and users assigned to tasks) via a calendaring system. We'll examine how those tasks are monitored, both by the users and the managers. This new process also integrates directly with the Task Workflow module. Both of these modules will be reviewed in detail. The session will examine how new tasks can be created, how users are assigned, how the information is maintained and how processes are automated. TNG EMAILING OPTIONS (1 hour) - Rick Wherry (BSS) This session will explore the various ways that the TNG application takes advantage of email, both incoming and outgoing. It will include the features that allow for sending out vouchers via email, using court emails to decrease the court usage numbers, two way communication via email integrated into TNG and the automated processing of emails received. Also the new settings that allow for controlling the "From" email address and the subject of emails that are sent out will be demonstrated. TNG AUTO FILING DOCS WITH COURT (1 hour) - Rick Wherry (BSS) The automated filing of document via TNG will be discussed in this session. This will include how the process works, how to set up new documents to be filed using the process and how to troubleshoot the process. ADVANCED CRYSTAL REPORTS (1 hour) - Tim Romine (BSS) This session will explore features in the new Matter Calendar Extension Module that allow you to generate motions and orders using Matter Calendar data, new mailing lists based on additional creditor addresses and how to effectively use them, using form creation methods to generate PDFs for individual claims, adding case forum update strings to reports, and how to recreate TNG's pay schedule breakdown in a report. ADVANCED CASE WORKSHEET TECHNIQUES AND REPORTING FROM CASE WORKSHEETS (2 hours) - Adrienne Starke & Alvin Bell (BSS) This session will take a look at program enhancements to Case Worksheets and expanded reporting capabilities. New areas to be covered will include Matter Calendar and Inquiry Worksheets. We will discuss additional formatting options, advanced templates and techniques. We will also look at ways to extract, evaluate, and report on worksheet data. 23 MAKING THE MOST OF YOUR DOCUMENT FORM TYPES (1 hour) - Adrienne Starke (BSS) Have you ever wondered what makes documents behave the way they do or how to make them behave better? If so, this is the session for you. The session will cover Document Form Type settings from A to Z. There are unlimited ways in ways document form types can be beneficial to your office in terms of efficiency, customization and automation. We will evaluate several new Document Form Type parameters available in TNG Version 8, including setting default form types for export, ECF approval prior to filing, update string execution upon filing and many more. COURT DOWNLOAD FLOW (1 hour) - Rick Wherry (BSS) This workshop will provided detailed information about the flow of the court download processes. This will include the login information used, the various court reports that are used, how many times, why and when, the tables and files that are updated and the other utilities that are used for the docket and document download. COURT DOWNLOAD TROUBLESHOOTING (1 hour) - Rick Wherry (BSS) This session will demonstrate how various scripts, tables and files may be used to troubleshoot problems with the court downloads. Methods for resolving the issues found will also be shown. TNG V8 MATTER CALENDAR ENHANCEMENTS (1 hour) - Rusty Short (BSS) Changes have been made to the Matter Calendar program to make it much more flexible. It is now possible to create worksheet snippets that are linked to matters so you can quickly view the exact information you need to see when you need it. There is also a powerful new feature that allows you to link additional tables directly to worksheets for maintaining custom data. These tables can then be accessed directly from the matter. If you currently use the Matter Calendar module you will want to see how these enhancements work. If you don't use this module you'll definitely want to come and see how the Matter Calendar can be used in your office. TNG PARAMETERS (1 hour) - Dixon Stuart (BSS) Did you ever wonder how the system calculates the bar date on the case heading? What about how the case-mask/display case number is built? Why does when a new case is added on one system, a debtor refund payee is created automatically, yet on another system it is not. These are areas that are controlled by parameters such as trustee defaults. Come to this session and learn all about parameters. Learn about these behind the scenes switches that change how your system works. 24 TNG V8 OTHER FEATURES (1 hour) - Dixon Stuart (BSS) Version 8 has an abundant mix of new changes. We are already showing you workflow enhancements, reporting enhancements, worksheet enhancements, document routing enhancements, matter calendar enhancements and finance enhancements. Come and learn about what else is offered in version 8. This session will cover a mixed bag of other new features you will be excited to learn about. TNG SCHEDULED TASKS (1 hour) - Rick Wherry (BSS) This workshop will cover setting up and troubleshooting the common scheduled tasks related to TNG. This includes both windows scheduled tasks and SQL jobs. Some of the tasks to be discussed are the 13Nertwork related tasks, court download tasks, the POSPAY task and the audit update task. BSS SERVER MIGRATION (1 hour) - Rick Wherry (BSS) This session will focus on the server migration process. Past information will be reviewed as well as covering new material based on lessons learned. More detailed information will be provided also, for example, not only will it be stated that orphaned users will need to be fixed but the ways to fix them will also be shown. TNG FINANCIAL FEATURES (1 hour) - Marty Quinn (BSS) This session will focus on key financial enhancements and developments made part of version 8, or that have surfaced as a result of new products. We will focus on the IRS/EFTPS module, general EFT practices, Debtor On Line Payment methods, the UCI number, the newly developed case payout screen, methods for creditor/attorney garnishments as part of disbursement, fees on debtor refunds, 1099 reporting, and new V8 parameters and features. RED FLAGS & REAL LIFE (1 hour) - Marty Quinn (BSS) This session will focus on every day, real life risk management situations. We have reviewed and reviewed and reviewed the mechanics involved with the Handbook Management Reports. Now is the time to put this review and knowledge to practical use, by analyzing actual situations and questions that have been raised over the course of the past year. Textbook knowledge is wonderful, but actually doing and seeing is exhilarating. Risk management practices often seem to focus on fraud prevention and detection, which is a high ranking objective. However, we want to show the practical real life situations that arise, as evidenced by actual questions over the past year. If we can assist in resolving the day to day questions, then we all can state that a due diligence has been given to overall risk management practice. WORKSHOPS ARE SUBJECT TO CHANGE PLEASE BE SURE TO CHECK THE SEMINAR WEB SITE FOR UPDATED WORKSHOPS AND DESCRIPTIONS - click on SEMINAR 2012 Thank You! Bankruptcy Software Specialists 28th Annual Chapter 13 Bankruptcy Seminar Memphis, Tennessee 2012 Sunday, May 20thStart Time End Time Description Location 6:00 p.m. 7:30 p.m. Early Registration Bert Parker Monday, May 21st Start Time End Time Description Location 7:30 a.m. 8:30 a.m. Continental Breakfast Grand Ballroom 7:30 a.m. 3:00 p.m. Registration Bert Parker 8:30 a.m. 8:45 a.m. Welcome Address Grand Ballroom 9:00 a.m. 10:00 a.m. TNG V8 Revision Overview (Part I) Grand Ballroom 10:00 a.m. 10:30 a.m. Morning Break East Mezzanine 10:30 a.m. 11:30 a.m. TNG V8 Revision Overview (Part II) Grand Ballroom 11:30 a.m. 1:00 p.m. Lunch Grand Ballroom 1:00 p.m. 2:00 p.m. TNG V8 Other Features TNG V8 On Tablets: Holding TNG In Your Hands Making the Most of Document Form Types Court Download Flow Hernando DeSoto Continental Venetian Forest 2:00 p.m. 2:30 p.m. Afternoon Break East Mezzanine 2:30 p.m. 3:30 p.m. Red Flags & Real Life The New User Task Calendar and Workflow (Part I) Advanced Case Worksheet Techniques (Part I) TNG Auto Filing Docs With Court Hernando DeSoto Continental Venetian Forest 3:45 p.m. 4:45 p.m. TNG Parameters The New User Task Calendar and Workflow (Part II) Advanced Case Worksheet Techniques (Part II) TNG Scheduled Tasks Hernando DeSoto Continental Venetian Forest 6:00 p.m. 7:00 p.m. ARE YOU LONESOME TONIGHT Welcome Reception Skyway & Roof 26 Bankruptcy Software Specialists 28th Annual Chapter 13 Bankruptcy Seminar Memphis, Tennessee 2012 Tuesday, May 22ndStart Time End Time Description Location 7:30 a.m. 9:00 a.m. Continental Breakfast Grand Ballroom 7:30 a.m. 3:00 p.m. Registration Bert Parker 9:00 a.m. 10:00 a.m. Extending TNG The New User Task Calendar and Workflow (Part I) What Gets Measured Gets Done TNG Emailing Options Hernando DeSoto Continental Venetian Forest 10:00 a.m. 10:30 a.m. Morning Break East Mezzanine 10:30 a.m. 11:30 a.m. Red Flags & Real Life The New User Task Calendar and Workflow (Part II) TNG Advanced Crystal Reports Court Download Troubleshooting Hernando DeSoto Continental Venetian Forest 11:30 a.m. 1:00 p.m. Lunch Grand Ballroom 11:30 a.m. 2:30 p.m. TRUSTEE ONLY Lunch Flight Restaurant 1:00 p.m. 2:00 p.m. National Data Center Current State TNG V8 Advanced Document Routing TNG Knowledge Bowl 2012 TNG Auto Filing Docs With Court Hernando DeSoto Continental Venetian Forest 2:00 p.m. 2:30 p.m. Afternoon Break East Mezzanine 2:30 p.m. 3:30 p.m. TNG V8 Financial Features STACS Encryption & Two Factor Authentication Advanced Case Worksheet Techniques (Part I) Server Migration Hernando DeSoto Continental Venetian Forest 3:45 p.m. 4:45 p.m. TNG Parameters TNG V8 Matter Calendar Enhancements Advanced Case Worksheet Techniques (Part II) TNG Scheduled Tasks Hernando DeSoto Continental Venetian Forest 6:00 p.m. 8:00 p.m. ITS NOW OR NEVER Dinner The Rendezvous 27 Bankruptcy Software Specialists 28th Annual Chapter 13 Bankruptcy Seminar Memphis, Tennessee 2012 Wednesday, May 23rdStart Time End Time Description Location 7:30 a.m. 9:00 a.m. Continental Breakfast Grand Ballroom 8:30 a.m. 9:00 a.m. Closing Comments Grand Ballroom 9:00 a.m. 10:00 a.m. TNG V8 Other Features TNG V8 Advanced Document Routing What Gets Measured Gets Done Court Download Flow Hernando DeSoto Continental Venetian Forest 10:00 a.m. 10:30 a.m. Morning Break East Mezzanine 10:30 a.m. 11:30 a.m. National Data Center Current State STACS Encryption & Two Factor Authentication TNG Knowledge Bowl 2012 Court Download Troubleshooting Hernando DeSoto Continental Venetian Forest 11:30 a.m. 1:00 p.m. Lunch Grand Ballroom 1:00 p.m. 2:00 p.m. TNG V8 Financial Features TNG V8 On Tablets: Holding TNG In Your Hands Making the Most of Your Document Form Types TNG Emailing Options Hernando DeSoto Continental Venetian Forest 2:00 p.m. 2:30 p.m. Afternoon Break East Mezzanine 2:30 p.m. 3:30 p.m. Extending TNG TNG V8 Matter Calendar Enhancements Advanced Crystal Reports Server Migration Hernando DeSoto Continental Venetian Forest PLEASE NOTE: The agenda, including workshops, rooms, & presenters are subject to change. A finalized agenda will be furnished at registration and also published on