Bankruptcy Software Specialists

CHAPTER 13 BANKRUPTCY SEMINAR 28th Annual * Memphis, Tennessee * May 21 – 23, 2012

It is quite hard to believe that it has

been a full year since we last saw you. –

VIVA LAS VEGAS! - We must say that during

that year you have ALWAYS ‘BEEN’ ON

‘OUR’ MIND. We welcome you to Memphis,

Tennessee as we get ready to JAILHOUSE

ROCK with the 28th

Annual Chapter 13

Bankruptcy Seminar.

BSS is ready, The Peabody Hotel is

ready, The Rendezvous is ready, and Sylvia

Brown and George Stevenson, our host

trustees, are ready. We were all born ready!

This seminar is sure to invigorate you in both

a mental and physical fashion. By the time

we are through, ‘WE’ JUST CAN’T HELP

BELIEVIN that this time will be the best

educational experience of your life.

We will kick-off with our general

TNG V8 overview, and from that point,

individual workshops galore are sure to leave

you ALL SHOOK UP! However, never fret,

for just as we work hard, we network hard.

We realize workshops are times for A

LITTLE LESS CONVERSATION, so the

networking events and coffee breaks provide

that time to relax and converse a bit – do we

ever stop talking about flow, filing, and

finance?

Memphis is a city of Bs – Beauty, Beale Street, Blues,

B.B. King, Barbecue, Bears and BSS! Most

importantly Bankruptcy Conference Attendees!

DELETE BOX, OR

PLACE TEXT OR LOGO

HERE

www.13software.com

The Peabody Hotel

Hi Y’all! A very

warm and sincere

welcome to each and

every single one of

you, to this, our 28th

Annual CH13

Bankruptcy Seminar!

Let’s get ready to

JAILHOUSE ROCK!

SEMINAR WORKSHOP CONTENTS

• TNG V8 Revision Overview

• What Gets Measured Gets Done

• STACS–Current Security Topics

• National Data Center – Current State

• TNG V8 Advanced Document Routing

• TNG Knowledge Bowl 2012

• TNG V8 On Tablets: Holding TNG In Your Hands

• Extending TNG

• The New User Task Calendar and Workflow

• TNG Emailing Options

• TNG Auto Filing Docs With Court

• TNG Advanced Crystal Reports

• Advanced Case Worksheet Techniques

• Making the Most of Document Form Types

• Court Download Flow

• Court Download Troubleshooting

• TNG V8 Matter Calendar Enhancements

• TNG Parameters

• TNG V8 Other Features

• TNG Scheduled Tasks

• Server Migration

• TNG V8 Financial Features

• Red Flags & Real Life

With the arrival of the Bankruptcy Conference Attendees, there is so

much excitement that if you were at a sporting event you would

anticipate Gary Glitter’s “Rock and Roll Anthem” to start playing.

That excitement will continue throughout, as we focus on the fabulous

workshop offerings. However, on Monday evening, we welcome you

with the ARE YOU LONESOME TONIGHT Welcome Reception. On

Tuesday, the Trustees will have lunch at Flight Restaurant. Then,

have any of you ever been to Memphis and not had a taste of

barbecue? It would be a travesty, so we simply cannot allow that to

happen; if we even thought about it, people would say DON’T BE

CRUEL. Join us for the IT’S NOW OR NEVER Dinner at The

Rendezvous.

All of the workshops are outstanding. The Seminar Content

Committee has once again developed a diverse educational

curriculum that should be appealing to all the attendees. The

following pages will provide a glimpse of the seminar program,

including the agenda and workshop descriptions. Please check our

website as the seminar nears, or follow us on Twitter @BSSMarty, for

updates. We encourage you to make your reservations at The

Peabody, to return your registration form, to make your travel

arrangements, and to get ready for an extraordinary conference.

Please examine the information sheet to learn about all the things to

do in Memphis, as well as some of our traditional housekeeping

comments. We do not have many rules – in fact, there is just one big

rule – TOTAL HAPPINESS - for you to create as many MEMORIES

as possible!

We anxiously await May, 2012!

We are ready for your arrival!

Let’s rock!

Let’s roll!

Let’s re-acquaint!

Safe travels!

Warm greetings from Memphis!

Host Trustees:

Sylvia Brown

George Stevenson

BSS SEMINAR

HAS FINALLY COME BACK TO MEMPHIS!

3

WELCOME TO MEMPHIS, TENNESSEE

FOR YOUR INFORMATION

GREETINGS! We wanted to express how excited we are that you are attending

this year's conference in Memphis, Tennessee. The seminar content committee

has put together an excellent educational program, and we feel we will be providing

an appropriate level of business networking events to complement those working

sessions. Our host Trustees, Sylvia Brown and George Stevenson, and their entire

office staffs are all eagerly awaiting your arrival as we celebrate 28 years of

conferences. Thank you for attending!

EARLY REGISTRATION will be on Sunday, May 20th in the Bert Parker Room from

6:00 p.m. to 7:30 p.m.

THE SEMINAR WEBSITE is operational and will serve as host to meeting

materials and information.

SEMINAR MATERIALS are being posted, as available, to the 13software website

for your access and review. Please note that printed material, including attendee

lists, will not be available at the conference. Only an agenda will be available in

printed form at the conference.

Reference the site by accessing www.13software.com Seminar 2012 tab -

The login is docuser

The password is trustee13

The trustee is guest user

Enter code

THE RED FLAG & REAL LIFE WORKSHOP requires trustee authorization. If you

intend to attend, you will need trustee authorization in order to attend, and to

receive any available documentation. Please send email authorization to

marty.quinn@13software.com. Confirmation and material will be emailed.

4

TNG KNOWLEDGE BOWL 2012 is an action packed, innovative, exciting, team-

building exercise. Adrienne Starke and Alvin Bell will serve as the Trivia Masters

of Ceremonies as we invite you to be a contestant in this year’s knowledge bowl.

Please examine the workshop description. If you don’t feel ready for the prime

time, then you can still be a valuable audience participant. If you want to be a

player though, then please express your interest to marty.quinn@13software.com.

SIGN UP EARLY!

<<<<< Sign up to play by emailing marty.quinn@13software.com >>>>>

DRESS for the seminar is casual.

WEATHER in Memphis, Tennessee will range in May, with average lows around 55

to 60, and average highs around 75 to 80. It is suggested to check the forecast

for zip code 38103 before packing.

AIRPORT TRANSPORTATION: Assuming one is flying into Memphis, taxi is the

most ideal transportation method, and should cost approximately $30.00 to $35.00

one-way. Please always check prices first as these are just estimates. For those

driving, the hotel offers self parking at $18.00 per day, and $24.00 per day for

valet parking. Please, always check the quoted rates, as rates change.

TELEPHONE RATES: Please review hotel room telephone rates and policies, as

established by the hotel before making any calls from your hotel room, so as to not

incur any unexpected telephone charges. Also please review any hotel Internet

access policies as well. Any questions please consult the hotel front desk.

Sign up

early! Sign

up now!

Get ready

to play!

Sign up early!

Sign up now!

Get ready to

play!

5

INTERNET ACCESS: Please review the hotel’s Internet access policies and rates

prior to use; however, we are advised that the Hotel Services Fee entitles all

guests to wireless internet access in guest rooms. Any questions please consult the

hotel front desk, as polices can change.

MEETING SPACE AND ELEVATORS: Please consult your agenda for session and

event locations, or ask a BSS employee for assistance. As always, with a group of

this size, we appreciate in advance your patience with elevators and meeting space.

NAME TAGS: Please wear your name tag at all times during conference events,

including workshops, meals, and breaks. There may be multiple conferences taking

place, and thus, we stress the importance of wearing that name tag. It will be very

important to wear your name tag to the ARE YOU LONESOME TONIGHT Welcome

Reception at The Peabody, and to the IT’S NOW OR NEVER Dinner at The

Rendezvous. It will be necessary for admittance – no exceptions.

NETWORKING EVENTS: All agenda events are located in The Peabody Hotel, with

the following exceptions: the IT’S NOW OR NEVER Dinner at The Rendezvous is

directly across the street from the hotel; the Trustee Luncheon at Flight

Restaurant is a short walk from the hotel.

TRUSTEE LUNCHEON: The Trustee Lunch is at Flight Restaurant, a short walk

from The Peabody Hotel up to 39 S. Main Street. [www.flightmemphis.com]

IT’S NOW OR NEVER DINNER at The Rendezvous is directly across the street

from the hotel. [www.hogsfly.com]

SAFETY: Your safety is a primary concern for us. As in all locations, please be

aware of your surroundings and please travel in groups.

Thank you and we look forward to seeing you!

6

MEMPHIS

THINGS TO DO / RESTAURANTS / HISTORY

[source - MEMPHIS CONVENTION BUREAU www.memphistravel.com]

GRACELAND Step inside Graceland Mansion and follow in the same steps as Elvis himself as you enjoy an audio-

guided tour featuring commentary and stories by Elvis and his daughter Lisa Marie. See where Elvis

lived, relaxed and spent time with his friends and family. The Graceland Mansion tour includes Elvis’

living room, music room, parents' bedroom, dining room, kitchen, TV room, pool room and the famous

Jungle Room. [www.elvis.com]

SUN STUDIOS “If music was a religion, then Memphis would be Jerusalem and Sun Studio its most holy shrine.”

Take a guided tour through the “Birthplace of Rock ‘n’ Roll” where you will learn the history of the

most famous recording studio in the world. [www.sunstudio.com]

NATIONAL CIVIL RIGHTS MUSEUM The National Civil Rights Museum is the site of the Lorraine Motel in Memphis, TN where Dr.

Martin Luther King, Jr. was assassinated on April 4, 1968. The Museum is located at South Main and

Huling Streets, in the historic art district of downtown Memphis. Dedicated on September 28,

1991, the Museum exists to assist the public in understanding the lessons of the Civil Rights

Movement and its impact and influence on human rights movements worldwide, through its

collections, exhibitions, research and educational programs. It chronicles the civil rights movement

from 1619 to 2000 with historical exhibits, including Room 306, the hotel room where Dr. King

stayed in April of 1968. [www.civilrightsmuseum.org]

MEMPHIS ROCK AND SOUL MUSEUM The Memphis Rock ‘n’ Soul Museum’s exhibition about the birth of rock and soul music, created by

the Smithsonian Institution, tells the story of musical pioneers who, for the love of music,

overcame racial and socio-economic barriers to create the music that shook the entire world. Even

its location on the legendary Highway 61 and Beale sets this museum apart. The Memphis Rock ‘n’

Soul Museum offers a comprehensive Memphis music experience from the rural field hollers and

sharecroppers of the 1930s, through the explosion of Sun Studio, Stax and Hi Records and

Memphis’ musical heyday in the 70s, to its global musical influence. Stroll at your own pace through

the seven galleries featuring 3 audio visual programs, more than 30 instruments, 40 costumes and

other musical treasures. The audio tour provides over 300 minutes of information, including over

100 songs. [www.memphisrocknsoul.org]

7

THE ORPHEUM THEATRE On an average annual basis, The Orpheum has presented more Broadway touring productions than

any other theater in the country. In addition to bringing the finest Broadway Productions to the

area, a wide array of entertainers have graced the Orpheum's stage including Cary Grant, Andy

Williams, Johnny Mathis, Gladys Knight and the Pips, Kenny G, Chuck Mangione, Stacy Keach, Patti

LaBelle, Robert Goulet, Dorothy Hamill, Harry Connick, Jr., Tom Jones and the Vienna Choir Boys to

name a few. [www.orpheum-memphis.com]

FIRE MUSEUM OF MEMPHIS The Fire Museum of Memphis documents the local history of fire fighting and promotes fire safety.

Children of all ages can experience playing on and with authentic fire equipment, experience being

on an aerial platform, slide down a fireman’s pole and more. Major attractions include the Fire Room

where you can see what it feels like to be in a burning house while learning safety practices needed

to escape. There is also the 1897 Hale Water Tower, 1910 horse-drawn steam engine, historic fires

exhibit, Black firefighters exhibit, EMS exhibit, the Ladder Company game, Fire Safety House and

the Escape Maze. From walking in the door and being greeted by Ol’ Billy (the automated talking

horse) to the Memorial Wall dedicated to Memphis Firefighters who died in the line of duty, the

museum makes an impression on the importance and how-to’s of fire safety. [www.firemuseum.org]

GIBSON BEALE STREET SHOWCASE FACTORY TOURS Take a complete tour of the Gibson Beale Street Showcase in Memphis. This memorable tour of

Gibson’s Memphis guitar factory consists of an intimate viewing of the facility as Gibson’s skilled

luthiers craft some of the finest guitars in the world. Experience an opportunity to witness the

intricate process in the making of a Gibson guitar. You will visit stations specializing in the binding,

neck-fitting, painting, buffing, and tuning that creates these incredible musical instruments. See

and hear how Gibson has helped shape the world of music for over 100 years and continues to set

the pace for the musical innovations of tomorrow. Tour lasts approximately 45 minutes. You will

definitely have a new found respect for the guitar once you have seen the craftsmanship that goes

into this art form. [www.gibson.com]

STAX MUSEUM OF AMERICAN SOUL MUSIC The story of Stax Records is one of a cultural phenomenon that changed the culture of music

forever – locally, nationally, and internationally. The success of Stax was perhaps as Steve Cropper

has said, “an accident. Many factors were involved with the success of Stax.” What began as a tiny

record store in an old movie theater at the corner of McLemore Avenue and College Street in

Memphis, Tennessee, grew to become one of the most important music recording studios in the

world. When the modest Capitol Theatre in the heart of Soulsville, USA was transformed into Stax

Records in 1959, it began launching the careers of unknowns who would become icons, cranking out a

massive catalog of smash soul hits by the likes of Isacc Hayes, Otis Redding, the Staple Singers,

Wilson Pickett, Luther Ingram, Albert King, the Bar-Kays, Booker T. & the MG’s, Johnnie Taylor,

Rufus and Carla Thomas, and dozens of other artists whose influence remains vital in the music of

today. [www.staxmuseum.com]

8

MUD ISLAND RIVER PARK This museum features 18 galleries, a 5-block-long Riverwalk model plus canoeing, kayaking, airboats,

pedal boats and bicycle rentals. Enjoy a unique urban camping experience available during season -

and don't forget the gift shop. [www.mudisland.com]

MEMPHIS GRIZZLIES - NBA BASKETBALL Don't miss the action! Catch Memphis' own NBA team in action each October through April at

FedExForum. Don't miss Grizzlies Rudy Gay, Zack Randolph and Marc Gasol and all the visiting

superstars of the NBA. [www.grizzlies.com]

MEMPHIS REDBIRDS - AAA BASEBALL The Triple-A Minor League affiliate of the St. Louis Cardinals, is located in the heart of Downtown

Memphis. As a not-for-profit organization, the Redbirds return every penny to the community.

Programs such as R.B.I. and S.T.R.I.P.E.S provide funding needed to support youth baseball and

softball programs. Games April - August. Baseball, food, music and fun in AutoZone Park.

[www.memphisredbirds.milb.com]

9

RESTAURANTS & NIGHT LIFE

B.B. KING’S BLUES CLUB B.B. King’s offers a total package – authentic blues music and signature dishes – both destined to

become favorites. It’s easy to get caught up in the enthusiasm as everyone dances to the music of

the B.B. King All Stars and other guest bands. There is also an upper deck for additional seating

that overlooks the stage area giving you the perfect birds-eye view. B.B. King’s Blues Club (his

original) opened on Beale Street in 1994 and has remained a favorite of locals and visitors alike. In

addition to talented musicians, come enjoy Southern comfort food fused with flavors from around

the globe. Their appetizers include some of the best fried dill pickles in the city. B.B.’s is known for

their full-bodied and sweet barbecue sauce that makes life worth living. Their ribs and pulled pork

topped with their signature sauce should not be missed. Try the crispy fried catfish served with

sides or as a Po boy. For sides, try their white cheddar mac & cheese or collard greens. Whatever

you do, save room for dessert: sweet potato puffs served with warm caramel or their banana bread

pudding. [www.bbkingsclubs.com]

THE MAJESTIC GRILL This unique building in Downtown Memphis once housed The Majestic No. 1 Movie Theatre. When it

was renovated into the Majestic Grille, it became an excellent destination for upscale cuisine at

moderate prices. This eclectic eatery is often praised for having amazing atmosphere and is known

for showcasing black and white movies on its large projection screens to pay homage to the

restaurant's history. Some of the popular menu items include the pork tenderloin with tabacco

onions, filet mignon and the duck confit flatbread. Desserts come in small shot glasses and give

diners a bite of something sweet for just $2 apiece. The Majestic Grille also offers an extensive

wine and beer selection, full bar and reservations are recommended if you're dining on the weekend

or pre-theatre. [www.majesticgrille.com]

MCEWEN’S McEwen's on Monroe in Downtown Memphis is a great option if you're looking for upscale cuisine

with a casual atmosphere. Enjoy Southern classics with a fine-dining twist like sweet potato crusted

catfish and NY strip with roasted peach and TN bourbon butter. Lunch options are more casual and

traditional like cobb salad and chicken pot pie. McEwen's offers full bar services, and if you want to

dine at dinner time, reservations are essential. [www.mcewensmemphis.com]

NEELY’S BAR-B-QUE RESTAURANT Large cozy dining restaurant makes a great atmosphere for some of the best BBQ in the country.

Come by and judge for yourself. Specialty items include pork shoulder, ribs, beef brisket, smoked

turkey, BBQ chicken and, of course, hot wings. [www.neelysbbq.com]

10

ARCADE RESTAURANT It is no wonder that The Arcade is the oldest restaurant in Memphis. Their sweet potato pancakes

alone have put them on the map – that and the Elvis booth. The Arcade (opened in 1919) is a third-

generation family-owned restaurant in the South Main Arts District on the trolley line. They serve

generous portions of southern-style breakfast including country fried steak with eggs, breakfast

casserole, and biscuits and gravy. Lunchtime at the Arcade will give you the choice of a meat and

two daily special, salads, sandwiches and the like. But, you must try their pizza. They use fresh

ingredients and great toppings served on a crispy crust. The Downtowner has feta cheese, artichoke

hearts and olives and is fabulous. Why not sit in Elvis’ booth and order a fried peanut butter and

banana sandwich? Their longevity, great food and the fact that that Elvis’ was a regular has made

them a favorite of locals and the media as well. It has been featured in numerous movies:

Elizabethtown, The Client, The Firm, and Walk the Line to name a few. Their southern-style

breakfast has made them a featured restaurant on The Food Network and The Travel Channel. The

evenings are reserved for private functions except for Trolley Nights (last Friday of the month)

when they serve dinner until 11 p.m. [www.arcaderestaurant.com]

AUTOMATIC SLIM’S Expect hip decor and great food at Automatic Slim's Tonga Club, which serves up tasty Caribbean

and Southwestern dishes. Try one of the signature popsicle martinis at the bar. The best seats,

though, are by the window (with a view of the Peabody) and on the mezzanine. As for the food, the

Voodoo Stew is a standout, with big chunks of seafood in a lusty sauce. Other specialties include

the Coyote Chips—potato chips with a red pepper sauce—as well as the Coconut Mango Shrimp and

the various polenta dishes. The lunch menu features large sandwiches such as salmon on sourdough

bread. [www.automaticslimsmemphis.com]

BLUE MONKEY Offering plate lunches, steaks, seafood, sandwiches and more. Full bar with extensive wine list and

the best scotch selection in town at the best prices. Our interior is full of handcrafted wood work

and offers an authentic European style pub feel. .Hours of operation: Daily 11am-3am.

[www.bluemonkeymemphis.com]

BLUES CITY CAFÉ For blues, brews and barbecue head to Blues City Café on world-famous Beale Street. This little

corner of Beale has served celebrities from Bill Clinton to Tom Cruise. Remember the scene when

Mitch meets FBI agent Wayne Tarrance late one night? Yep, that scene was shot in Blues City Café.

They have been featured on the Travel Channel's "A Taste of America, " The Food Network's

Bobby Flay Show and in the Bon Appetit BBQ issue. The menu at Blues City runs from juicy burgers

to oven-broiled steaks (which are sold by the pound). Their handmade tamales are made with their

special blend of beef and the gumbo is thick and tasty with just the right amount of kick. If you are

hungry, try their “Best Meal on Beale” platter which serves a half-rack of barbecued ribs (served

wet – not dry) and fried catfish (aka catfish perfection) with all the fixins. The Band Box

spotlights live music every night so come in for a cold brew and hot tunes. The kitchen is open until

3 a.m. so come back by after a night on Beale Street for a warm apple dumpling or the hot fudge

brownie and ice cream. The bar remains open until 5 a.m. [www.bluescitycafe.com]

11

CAPRICCIO RESTAURANT The restaurant has gained a reputation for having the best steaks in the city, serving only prime

steaks and chops from the nation's top purveyor, Ruprecht's of Chicago. Steaks and chops are

flash-seared to seal in the juices and flavor producing the most succulent, flavorful steaks and

chops ever. Fresh lobster and seafood are flown in daily, and pasta dishes from "La Bella Italia" are

cooked to al dente perfection. The dinner menu features a range of delicious appetizers, side dishes

of seasonal vegetables prepared daily from fresh local produce, and the dessert menu offers a

selection of dessert "shooters" and the a world-famous Peabody Equinox cake. Capriccio Grill is

also the perfect spot for a power breakfast or lunch. Breakfast offers superb American and

Southern specialties while lunches are a light, fresh affair, including soups, salads, sandwiches and a

pasta bar. [www.peabodymemphis.com]

DYER’S Order it as a single, double, or triple and don't forget the cheese. While you are at it, doesn't a

basked of cheese fries sound great to add as a side order? This is a greasy diner experience you

won't soon forget. [www.dyersonbeale.com]

FELICIA SUZANNE’S Felicia Suzanne’s specializes in American cuisine with a Southern, low-country flair. Felicia Suzanne

Willett, Owner and Executive Chef of Felicia Suzanne’s, changes the menu seasonally in order to

ensure using the freshest ingredients from local farmers and purchasing only American wild-caught

seafood. The restaurant, located in downtown Memphis on the historic Main Street Trolley Line at

the corner of Main and Monroe, has been described as “Delicious Simplicity in an elegant

Atmosphere.” Our intimate setting with attention to every detail blends a young, contemporary feel

with classic Southern charm and tradition. The flavors in our dishes will delight everyone’s palate

from delicious seafood such as Fresh Alabama Lump Crab Cakes or Shrimp and Grits sauteed in a

Creole Sauce to one of our tender, juicy steaks such as the Filet of Beef Tenderloin with a Crispy

Newman Bacon Potato Cake and Fresh Herb Compound Butter. Come to the restaurant to relax with

your family, celebrate a special occasion, or just enjoy a glass of wine on our patio.

[www.feliciasuzanne.com]

FLYING SAUCER DRAUGHT EMPORIUM From the ilovemempphisblog, Memphians have several favorite sports – we get fanatical about Tiger

basketball, we cheer on the Grizzlies, Redbirds, and our recreational kick ball teams. We’re also

varsity-level people watchers. And if people-watching had a stadium, it would be the downtown

Flying Saucer’s open-air counter. The counter runs along the perimeter of the bar and faces out

onto Second and Peabody. It’s the perfect place to grab a beer, watch the city, and be both indoors

and outdoors at once. [www.beerknurd.com]

12

GUS’S WORLD FAMOUS FRIED CHICKEN Gus's World Famous Fried Chicken is a popular spot in Downtown Memphis. This casual eatery

features world-famous hot and spicy fried chicken. Their top-secret recipe chicken is a favorite of

locals and visitors alike. Enjoy a cold beer, watch the game on the ceiling-mounted televisions and

enjoy a great meal. Gus's has been featured in numerous magazines and TV shows about Memphis

and Southern cuisine. Reservations are not accepted and the small space can get crowded during

peak meal times. Call ahead and grab your order to-go for quicker service.

HUEY’S For "Blues, Brews and Burgers," Huey's is a great option. This Downtown Memphis mainstay is often

voted as having the best burger in the city. Some of the most popular options are the Senior Huey,

the Madison Avenue and the Bluez 57. But, if burgers are not your thing, check out the veggie

burger, mahi mahi plate or the Thai chicken salad. Huey's offers reasonably priced pub grub with

generous portions. This local favorite also boasts a great beer selection, full bar and live music on

the weekends. [www.hueyburger.com]

ITTA BENA Itta Bena, located on the third floor of BB Kings Blues Club Memphis, is tucked away and worlds

apart from Beale Street. If you're looking for a swanky, secret getaway where the lights are low,

the vibe is low-key and the music is just as sweet on your ears as the food is on your tongue, come

to Itta Bena. The menu focuses on contemporary Southern cuisine with a Delta influence. Enjoy

such delights as the renowned she-crab soup or sautéed shrimp over sweet potato Mississippi stone

ground grits. Pair your meal with a wine from an extensive wine list and finish, replete, with an

exquisite dessert. [www.bbkingclubs.com]

LOCAL GASTROPUB Located in the heart of downtown Memphis, Local Gastropub opened in the fall of 2009 on beloved

Main St. in hopes to bring new inspirations of food and drink to the downtown community. Jeff

Johnson, owner and experienced bar & restaraunt entrepreneur, wanted more than just to feed

people. He had a vision to create a food and beverage experience in the community inspired by the

ambience of local downtown and the need for a true gastropub in Memphis. Thus, it was born.

Nothing better than people watching on Main St. while dining on a delicious variety of foods from

steaks to seafood with a nice brew or wine. Whether it's trivia or sports, pint nite or a relaxing

happy hour at sunset, we love to entertain. [ www.localgastropub.com]

RUM BOOGIE CAFÉ Nighttime is all about hot music with the house-favorite James Govan and the Boogie Blues Band.

Down home cookin' and down home blues are the trademarks that have made Rum Boogie Cafe the

cornerstone of Beale for many years. Championship Gumbo, Memphis-style BBQ hickory-smoked

ribs, red beans and rice and blue plate lunch specials. Live blues nightly. [www.rumboogie.com]

13

TEXAS DE BRAZIL As you feast on the Brazilian fare, let one of our in-house wine connoisseurs select the perfect

pairing from our extensive wine list. Turn your card to green and prepare to be swarmed by a troop

of carvers generously serving various cuts of sizzling Angus beef, lamb, pork, chicken, and Brazilian

sausage. These delicious cuts are slowly roasted over an open flame and accompanied by garlic

mashed potatoes and sweet fried bananas. Our famous horseradish cream or herb sauce adds extra

excitement! But don't stop there. First temp your taste buds to one of our many dessert selections

or an after dinner drink. Craving some Texas de Brazil at home or in the office? Now offering

catering and take out for a special event. Call in advance and place a take out order of your favorite

items by the pound. [www.texasdebrazil.com]

14

HISTORY

Memphis’ first settlers were Native Americans who were drawn to the area’s bluffs overlooking the

river. By building their settlements on the Fourth Chickasaw Bluff, it protected them from flooding,

and the mighty river allowed them easy transportation access.

When the explorer Hernando DeSoto and his army arrived here in 1541, they were the first

Europeans to see the lower half of the river. They set up camp near the site of Memphis and

claimed the land for Spain. During the next 200 years, the city would change hands numerous times,

and ownership would be claimed by the French and the English as well. In 1796, Tennessee became

the 16th state admitted to the Union, but the city didn’t officially come into existence until more

than 20 years later. In 1818, the Chickasaw Indians sold the land to the United States government,

and three Tennesseans decided to incorporate a new town.

Future United States President Andrew Jackson and two other entrepreneurs – John Overton and

James Winchester – saw the financial possibilities of having a city on the bluffs. The men decided

to call the place Memphis, which translates roughly into “place of good abode.” The city was

officially incorporated in 1826, and played host mainly to river workers and folks who were on their

way to the West. In the 1840s, the city began to boom, thanks mainly to the “white gold,” or “King

Cotton” that was growing in nearby farmlands. By 1850, Memphis was the largest inland cotton

market in the world, an industry that relied on the inhumane foundation of slavery. The city’s

location and its reliance on slave labor would prove to be a volatile mix in the near future.

Memphians were firmly entrenched on the side of the Confederacy during the Civil War. In 1861,

recruits from the city formed more than 70 Confederate companies. Only a year later, the Battle

of Memphis took place – a 90-minute fight between the Confederate gunboats and the Union Naval

forces – and the Confederate flag flying over the city was taken down and replaced with a United

States flag. The Union Army’s victory and subsequent occupation as a hospital post for more than

5,000 Union soldiers was beneficial to the city after the war ended, as the Union forces had no

need to torch the city or terrorize its citizens since the battle was over so quickly. Memphis

rebounded quickly from the war, as many merchants realized that the “Yankee” money was actually

worth more to them than Confederate money.

Memphis’ prime location along the Mississippi River was one of the reasons for its early success, but

it also contributed to the city’s first failure. The city didn’t enjoy the sanitary conditions that it

does today and much of the area was prone to flooding, which led to the breeding of mosquitoes.

During the yellow fever epidemic of 1873, 5,000 cases of “yellow jack” were reported, and more

than 2,000 deaths. At the start of the summer, the city's population was 40,000 citizens, and

25,000 left before the quarantine two months earlier. Five years later, the epidemic returned

stronger than ever and nearly wiped out the entire city. More than 17,600 cases were reported, and

5,100 people perished from the disease. Those who were able fled the city, leaving behind a

catastrophic economic situation that forced the city into bankruptcy. Memphis surrendered its

charter and was reduced to a state-taxing district in 1879. Meanwhile, a wealthy black businessman

named Robert Church, Sr., began buying up land around town, primarily on Beale Street. He built

Church Park and Auditorium as a place specifically for blacks and helped make Beale Street an

integral part of daily life for the city’s African Americans. His son, Robert Church, Jr., began the

NAACP here in 1917, and Solvent Savings Bank, which became the largest black-owned bank in the

world by 1921. The park named in his honor is still on Beale Street.

15

As the 19th century ended, Memphis' remaining leaders made plans to restore the city to its glory

days, beginning with a new sewer system and tapping the artesian wells deep beneath the city for

pure, clean drinking water. Additional infrastructure improvements were made as well, so the city

was greeting the 20th century with optimism and hope.

E.H. Crump ruled Memphis as mayor for only six years (1909-1915), but his legacy was felt for many

years to come. Crump promised to clean up the city and set about clamping down on saloons,

gambling and prostitution. Actually, Crump merely used this as a campaign tactic, and vice continued

to thrive throughout the city. William Christopher “W.C.” Handy was hired to write a campaign song

for E.H. “Boss” Crump, and in 1912 he changed the wording of the piece and published “Memphis

Blues," the first blues song ever published in America. Handy, considered to be the Father of the

Blues, also went on to publish the “St. Louis Blues” and “Beale Street Blues;" the three were

tremendously popular blues songs throughout the century.

It was Beale Street where the locals went to find anything and everything legal and illegal. In

addition to dice games, houses of ill repute and other wicked diversions, Beale was home to a

number of music clubs. Workers who toiled in the hot dusty cotton fields all week would come to

Beale Street on the weekend in search of good times and good music. They didn’t have to look far.

They brought with them the chanting songs, called “field hollers." W.C. Handy was the first to put

pen to paper and record these songs and their “blue” notes, and an enduring American art form was

born.

In 1916, the modern supermarket was born in Memphis as local entrepreneur Clarence Saunders

opened Piggly Wiggly, the first self-serve grocery store. Within seven years, there were more than

2,600 Piggly Wiggly stores across the country and Saunders had become a millionaire. During the

early ‘20s, he began building himself a 22-room, pink marble mansion – dubbed the Pink Palace –

which he eventually lost, along with his company and all of his millions. Today the mansion belongs to

the city of Memphis and has been turned into a museum, planetarium and IMAX theater.

Like other cities across the nation, Memphis was hit hard by the Depression. The country’s entry

into World War II provided the city with a much-needed influx of commerce and industry thanks to

a strong cotton market and the city’s numerous defense-related industries. Memphis provided

WWII with one of its most enduring symbols – the Memphis Belle, the first B-17 bomber to

successfully complete 25 missions over Europe. The plane and its crew logged more than 20,000

combat miles, all without a single casualty. The bomber was named for Margaret Polk, a Memphis

sweetheart of the plane’s pilot, Robert Morgan.

Throughout the 1940s, Beale Street was home to black musicians who brought the cotton field

hollers into the juke joints and clubs. A few blocks off Beale, WDIA became the first radio station

in the country that had an all-black format and black disc jockeys. Rufus “Funky Chicken” Thomas

and legendary blues man Riley “B.B.” King were DJs on the historic station, and both began

recording at Sun Studio in the 1950s.

During the early 1950s, a young white boy from the nearby Lauderdale Courts housing project was

always hanging around the clubs, and succeeded in soaking up the very styles and essence of Beale

Street. The young man named Elvis Presley would stand in the doorways of the clubs begging the

owners to let him in, then spend all night listening to them play and copying their styles. He even

copied the way the flashy musicians dressed and bought his clothes at the same Beale Street men’s

store, Lansky Brothers. Later, Elvis took what he learned from the Beale Street musicians and used

16

it when he recorded "That's All Right Mama" at Sam Phillips’ Sun Studio located a few miles east of

Beale Street. Sun Studio recorded a number of then-unknown musicians in the 1950s, including Roy

Orbison, Carl Perkins, Johnny Cash, Jerry Lee Lewis, Howlin’ Wolf and Ike Turner. In fact Turner’s

band, which included Jackie Brenston as vocalist, is credited with recording the first rock ‘n’ roll

record at Sun Studio, “Rocket 88.”

By the mid-1960s, Memphis had begun the slow process of integrating many of the city’s public

facilities, but tensions exploded during the city’s sanitation workers’ strike in 1968. Striking

sanitation workers wore signs that read “I AM A MAN,” and Dr. Martin Luther King, Jr. came to the

city to lend his support to the workers’ cause. On the evening of April 3, Dr. King gave his famous

“I’ve Been To The Mountaintop” speech at the Mason Temple and then returned to his hotel. The

next day, Dr. King was assassinated while standing outside of his hotel room on the balcony of the

Lorraine Motel. In 1991, the Lorraine Motel opened to visitors as the National Civil Rights Museum,

which provides a three-dimensional overview of the movement. Also that year, Memphis elected its

first African-American mayor, Dr. Willie W. Herenton.

During the ‘50s and ‘60s, blacks and whites worked together to create some of the most important

music in American history. The “Memphis Sound” emerged in 1960 when siblings Jim Stewart and

Estelle Axton formed Stax Records. Stax would give voice to such legendary musical artists as Sam

& Dave, Isaac Hayes and Otis Redding, and the world would groove to soul classics like “Soul Man,”

“Hold On, I’m Comin’” and “Sittin’ On The Dock Of The Bay.” Another local record label that played

a major role in the development of the “Memphis Sound” was Hi Records. Hi’s artist roster included

such notable musicians as Al Green, Ann Peebles and Willie Mitchell, and provided the world with

records like “Love & Happiness,” “Let’s Stay Together” and many others.

Innovation continued throughout the ‘70s as a young entrepreneur named Frederick W. Smith was

working hard to create a transportation service that would take advantage of Memphis’ centralized

location to speed up the transportation of goods. The result of his efforts, FedEx, has changed the

way the world does business and contributes more than 32,000 jobs to the local economy.

In 1977 Elvis Presley, the King of Rock ‘n’ Roll, died at Graceland, his home in the Whitehaven

neighborhood. Thousands of mourners turned out to pay their respects to Elvis, lining the street of

what is now known as Elvis Presley Boulevard. During the next five years, thousands of fans would

make the pilgrimage to Graceland just to stand outside and be near their idol. In 1982 the executor

of Elvis’ estate, his ex-wife Priscilla Presley, opened the home and grounds to visitors who could

tour the king’s mansion and pay their respects at his burial site, called the Meditation Garden.

Graceland now stands as one of the most popular tourist destinations in the world, welcoming more

than 600,000 visitors each year. That number peaks during the summer months, when daily

attendances reach more than 4,000.

In the early 1990s, Beale Street made a comeback as a tourist destination and entertainment

district with clubs offering live music seven days a week. The entertainment district continued to

flourish throughout the decade and was voted the second most popular entertainment district in

the country. Every year, Beale Street and Downtown’s Tom Lee Park are transformed into a sea of

music, pork and people during the Memphis In May International Festival. This month long

celebration draws tens of thousands of visitors every spring and features the world-famous Beale

Street Music Festival, World Championship Barbecue Cooking Contest and several international

events honoring a different foreign country every year.

17

In 2000, Memphis made major league strides in the world of professional sports as the city opened

AutoZone Park, a brand-new retro-style ballpark for the AAA affiliate of the St. Louis Cardinals

baseball team, the Memphis Redbirds.

Also in 2000, Memphis welcomed a new NBA team to town, as the Vancouver basketball franchise

relocated to the city and became the Memphis Grizzlies. Originally housed in The Pyramid, the team

eventually moved to Beale Street and FedExForum. The $250-million arena opened in September

2004 and hosts not only the Grizzlies, but also the University of Memphis Tigers men’s basketball

team.

Since the celebration of the 50th Anniversary of Rock ‘n’ Roll (July 5, 2004 -- the same date that

Elvis recorded his first record, “That’s All Right,” at the legendary Sun Studio), it has become

increasingly clear that one of Memphis’ greatest attractions to tourists is its incredible music

history. Area attractions include Sun Studio, Graceland, the Smithsonian’s Rock ‘n’ Soul Museum,

Gibson Guitar Factory, the Center for Southern Folklore, the Historic Beale Street Entertainment

District and Stax Museum of American Soul Music.

After Stax Records went bankrupt in 1976, the studio was sold to a local church and demolished in

1989. In 1998 a group of concerned citizens and philanthropists lead a nonprofit effort to purchase

the property with plans to benefit the Soulsville neighborhood. Construction began on the museum

in 2001, and it opened its doors in May 2003. The 17,000-square-foot museum now houses more

than 2,000 cultural artifacts celebrating the music made famous by Otis Redding; Booker T. and

the MGs; Isaac Hayes; the Bar-Kays; Al Green; Aretha Franklin; Earth, Wind & Fire; and other

artists, and was the epicenter for the 50th Anniversary of Soul Music in 2007.

Today Memphis is home to a revitalized downtown area, which includes a variety of tourist

destinations; new residential and commercial development; and the restoration of many historic

buildings. It continues its focus of improving downtown with plans to revitalize the historic

riverfront area, Beale Street Landing.

18

Bankruptcy Software Specialists

28th Annual Chapter 13 Bankruptcy Seminar

Memphis, Tennessee

MAY 21-23, 2012 MONDAY through WEDNESDAY

The Peabody Hotel

www.peabodymemphis.com

149 Union Avenue

Memphis, TN 38103

Phone: (901) 529-4000

For reservations, please reference ANNUAL BSS CHAPTER 13 BANKRUPTCY SEMINAR (BSS

SEMINAR) when making hotel reservations by telephone to insure the group rate. The number is

1-800-PEABODY.

Our group rate is $149 with 15.95% taxes and an $11.95 daily hotel service fee. Please make

reservations by March 31. Please note the conference pattern of Monday through Wednesday

format. Should you have any questions, please call Marty @ (901) 309-4850.

If you should need assistance with your travel reservations, please contact Harwood Travel at

(901) 619-8256, or by email at debbie@harwoodtravel.com. Please reference Bankruptcy Software

Specialists (BSS).

19

28th Annual Chapter 13 Bankruptcy Seminar

Memphis, Tennessee

May 21st - May 23rd

Registration Form

Trustee

Attendee

Phone City State

E-mail address

Please check appropriate fee(s): please note that there is no partial registration fee or per

event fee.

$575 Seminar Registration

May 21st – May 23rd

Please check for special meals (add necessary comments)

Please check if you will be attending the following events:

ARE YOU LONESOME TONIGHT Welcome Reception (Monday) :

IT’S NOW OR NEVER Dinner @ The Rendezvous (Tuesday) :

Please make checks payable to Bankruptcy Software Specialists and include the registration sheet(s) with

your check. Please send your payment, along with your registration form(s) to:

Bankruptcy Software Specialists

3246 Players Club Circle

Memphis, TN 38125

Payments are due before April 15th. If you cancel before April 30th, you will receive a full refund. Any

cancellations after this date cannot be refunded due to the deadlines with the hotel and food

establishments. There will be no discounts for missed functions. PLEASE MAKE YOUR HOTEL

RESERVATIONS PRIOR TO MARCH 31, 2012.

20

Bankruptcy Software Specialists

28th Annual Chapter 13 Bankruptcy Seminar

Memphis, Tennessee

2012

WORKSHOP DESCRIPTIONS [SUBJECT TO CHANGE]

WORKSHOP TECHNICAL RATINGS RANGE

non-technical technical

TNG REVISION 8 OVERVIEW (2 hour general assembly) -

BSS

This introductory general assembly will focus on areas of the TNG Software highlighting the major

enhancements associated with version 8. The intent will be to provide an overview of the

enhancements, which will allow the attendee to make determinations about which workshops to

attend.

WHAT GETS MEASURED GETS DONE (1 hour) -

Richard V. Fink (Chapter 13 Trustee, Kansas City, MO)

Kathleen Fink (HR Manager – Office of Richard V. Fink, Kansas City, MO)

Somewhere between Peter Drucker, Tom Peters and Michael Leboeuf, “what gets measured gets

done” has become one of the world’s most famous performance management maxims. Unfortunately,

an extension is also true…what does not get measured does not get done. Measurements tell the

people who work for an organization what is important. Good performance measurements provide

valuable feedback that helps leaders make timely decisions needed to run their businesses. In this

one hour breakout session, speakers will share ideas, reports, and modules that allow for

measurement of multiple performance components, including production and accuracy, within the

framework and programming capabilities of TNG13.

“If you can’t measure it, you can’t manage it.” Michael Bloomberg

"Without a measured standard, there is no logical basis for making a decision or taking

action." Joseph Juran

NATIONAL DATA CENTER - CURRENT STATE (1 hour) - David Shapiro (National Data Center, Pleasant Hill, CA)

The National Data Center has been providing secure access to chapter 13 case and claim

information since 2004. We’ll present a brief update of what’s happening at the NDC and preview

some new services planned to rollout this year.

21

STACS – CURRENT SECURITY TOPICS (1 hour) -

Tom O’Hern (ICF Jacob & Sundstrom – STACS)

This session will focus on a discussion of current security topics including social media, smart device

and tablet security, current threats, and the new handbook security requirements.

TNG V8 ADVANCED DOCUMENT ROUTING (1 hour) -

Dan Gibbs (BSS)

An overview of new options for routing your documents based on how work flows through your

office, including tie ins to the new Document Routing Subtypes, Task Workflows, and User Task

Calendars. You always wanted to send your documents to more than one person and now you can

adjust the mix as often as you like.

TNG KNOWLEDGE BOWL 2012 (1 hour) - Adrienne Starke & Alvin Bell (BSS)

Looking for a little more action and excitement in your seminar session? Well look no further.

PRESENTING...THE TNG KNOWLEDGE BOWL. BSS cordially invites you to be a contestant in the

TNG Knowledge Bowl, where teams of attendees from offices across the country compete to

answer trivia questions and test your BSS knowledge. We welcome all participants, from a TNG

newbie to a TNG seasoned veteran. Not up for being on a team but still want to get in on the action?

Be a part of the Live Studio Audience and you may even have a chance to win a prize by answering a

Studio Steal. Join us to have fun, meet people and learn some things you may not have known about

TNG.

<<<<< SIGN UP EARLY TO PLAY >>>>>

<<<<< Sign up to play by emailing marty.quinn@13software.com >>>>>

TNG V8 ON TABLETS: HOLDING TNG IN YOUR HANDS (1 hour) -

Rusty Short (BSS)

Tablets are becoming the workstations for people on the go and with the upcoming release of

Microsoft's Windows 8 this will be much more common. This session will look at the latest

enhancements to TNG Version 8 that were written to specifically address the tablet interface.

Some of the changes highlighted are accessing cases, Worksheets and Matter Calendar. These

enhancements will allow you to be more productive with iPad, Android and Windows 8 devices.

EXTENDING TNG (1 hour) -

Dixon Stuart (BSS)

So now you have the system up and running pretty smoothly. But you want to take it to the “next

level”. Come to this session and learn about some ways to extend the software. Perhaps, you want to

create a “custom” table in SQL and you want to integrate it to the software so it shows up as a drop

down option on the case. We will show you how. Did you know there was an interface in the software

to have Excel spreadsheets integrated to the system so that users can run them from within the

software and they refresh with data. We will also show you how to do that, along with several other

really neat features.

22

THE NEW USER TASK CALENDAR AND WORKFLOW (2 hours) - Rusty Short (BSS)

A new module has been developed that really pushes the idea of using the software in a "task-

based" manner. This module allows tasks to be assigned to users (and users assigned to tasks) via a

calendaring system. We'll examine how those tasks are monitored, both by the users and the

managers. This new process also integrates directly with the Task Workflow module. Both of these

modules will be reviewed in detail. The session will examine how new tasks can be created, how users

are assigned, how the information is maintained and how processes are automated.

TNG EMAILING OPTIONS (1 hour) - Rick Wherry (BSS)

This session will explore the various ways that the TNG application takes advantage of email, both

incoming and outgoing. It will include the features that allow for sending out vouchers via email,

using court emails to decrease the court usage numbers, two way communication via email

integrated into TNG and the automated processing of emails received. Also the new settings that

allow for controlling the "From" email address and the subject of emails that are sent out will be

demonstrated.

TNG AUTO FILING DOCS WITH COURT (1 hour) - Rick Wherry (BSS)

The automated filing of document via TNG will be discussed in this session. This will include how the

process works, how to set up new documents to be filed using the process and how to troubleshoot

the process.

ADVANCED CRYSTAL REPORTS (1 hour) - Tim Romine (BSS)

This session will explore features in the new Matter Calendar Extension Module that allow you to

generate motions and orders using Matter Calendar data, new mailing lists based on additional

creditor addresses and how to effectively use them, using form creation methods to generate PDFs

for individual claims, adding case forum update strings to reports, and how to recreate TNG's pay

schedule breakdown in a report.

ADVANCED CASE WORKSHEET TECHNIQUES AND REPORTING FROM CASE WORKSHEETS

(2 hours) - Adrienne Starke & Alvin Bell (BSS)

This session will take a look at program enhancements to Case Worksheets and expanded reporting

capabilities. New areas to be covered will include Matter Calendar and Inquiry Worksheets. We will

discuss additional formatting options, advanced templates and techniques. We will also look at ways

to extract, evaluate, and report on worksheet data.

23

MAKING THE MOST OF YOUR DOCUMENT FORM TYPES (1 hour) - Adrienne Starke (BSS)

Have you ever wondered what makes documents behave the way they do or how to make them

behave better? If so, this is the session for you. The session will cover Document Form Type

settings from A to Z. There are unlimited ways in ways document form types can be beneficial to

your office in terms of efficiency, customization and automation. We will evaluate several new

Document Form Type parameters available in TNG Version 8, including setting default form types

for export, ECF approval prior to filing, update string execution upon filing and many more.

COURT DOWNLOAD FLOW (1 hour) - Rick Wherry (BSS)

This workshop will provided detailed information about the flow of the court download processes.

This will include the login information used, the various court reports that are used, how many

times, why and when, the tables and files that are updated and the other utilities that are used for

the docket and document download.

COURT DOWNLOAD TROUBLESHOOTING (1 hour) -

Rick Wherry (BSS)

This session will demonstrate how various scripts, tables and files may be used to troubleshoot

problems with the court downloads. Methods for resolving the issues found will also be shown.

TNG V8 MATTER CALENDAR ENHANCEMENTS (1 hour) - Rusty Short (BSS)

Changes have been made to the Matter Calendar program to make it much more flexible. It is now

possible to create worksheet snippets that are linked to matters so you can quickly view the exact

information you need to see when you need it. There is also a powerful new feature that allows you

to link additional tables directly to worksheets for maintaining custom data. These tables can then

be accessed directly from the matter. If you currently use the Matter Calendar module you will

want to see how these enhancements work. If you don't use this module you'll definitely want to

come and see how the Matter Calendar can be used in your office.

TNG PARAMETERS (1 hour) -

Dixon Stuart (BSS)

Did you ever wonder how the system calculates the bar date on the case heading? What about how

the case-mask/display case number is built? Why does when a new case is added on one system, a

debtor refund payee is created automatically, yet on another system it is not. These are areas that

are controlled by parameters such as “trustee defaults”. Come to this session and learn all about

parameters. Learn about these “behind the scenes” switches that change how your system works.

24

TNG V8 OTHER FEATURES (1 hour) -

Dixon Stuart (BSS)

Version 8 has an abundant mix of new changes. We are already showing you workflow enhancements,

reporting enhancements, worksheet enhancements, document routing enhancements, matter

calendar enhancements and finance enhancements. Come and learn about what else is offered in

version 8. This session will cover a “mixed bag” of other new features you will be excited to learn

about.

TNG SCHEDULED TASKS (1 hour) - Rick Wherry (BSS)

This workshop will cover setting up and troubleshooting the common scheduled tasks related to

TNG. This includes both windows scheduled tasks and SQL jobs. Some of the tasks to be discussed

are the 13Nertwork related tasks, court download tasks, the POSPAY task and the audit update

task.

BSS SERVER MIGRATION (1 hour) -

Rick Wherry (BSS)

This session will focus on the server migration process. Past information will be reviewed as well as

covering new material based on lessons learned. More detailed information will be provided also, for

example, not only will it be stated that orphaned users will need to be fixed but the ways to fix

them will also be shown.

TNG FINANCIAL FEATURES (1 hour) -

Marty Quinn (BSS)

This session will focus on key financial enhancements and developments made part of version 8, or

that have surfaced as a result of new products. We will focus on the IRS/EFTPS module, general

EFT practices, Debtor On Line Payment methods, the UCI number, the newly developed case payout

screen, methods for creditor/attorney garnishments as part of disbursement, fees on debtor

refunds, 1099 reporting, and new V8 parameters and features.

RED FLAGS & REAL LIFE (1 hour) -

Marty Quinn (BSS)

This session will focus on every day, real life risk management situations. We have reviewed and

reviewed and reviewed the mechanics involved with the Handbook Management Reports. Now is the

time to put this review and knowledge to practical use, by analyzing actual situations and questions

that have been raised over the course of the past year. Textbook knowledge is wonderful, but

actually doing and seeing is exhilarating. Risk management practices often seem to focus on fraud

prevention and detection, which is a high ranking objective. However, we want to show the practical

real life situations that arise, as evidenced by actual questions over the past year. If we can assist

in resolving the day to day questions, then we all can state that a due diligence has been given to

overall risk management practice.

WORKSHOPS ARE SUBJECT TO CHANGE

PLEASE BE SURE TO CHECK THE SEMINAR WEB SITE FOR UPDATED WORKSHOPS AND DESCRIPTIONS

www.13software.com - click on SEMINAR 2012 – Thank You!

25

Bankruptcy Software Specialists

28th

Annual Chapter 13 Bankruptcy Seminar

Memphis, Tennessee

2012

Sunday, May 20th

Start

Time

End Time Description Location

6:00 p.m. 7:30 p.m. Early Registration

Bert Parker

Monday, May 21st

Start

Time

End Time Description Location

7:30 a.m. 8:30 a.m. Continental Breakfast

Grand Ballroom

7:30 a.m. 3:00 p.m. Registration

Bert Parker

8:30 a.m. 8:45 a.m. Welcome Address

Grand Ballroom

9:00 a.m. 10:00 a.m. TNG V8 Revision Overview (Part I)

Grand Ballroom

10:00 a.m. 10:30 a.m. Morning Break

East Mezzanine

10:30 a.m. 11:30 a.m. TNG V8 Revision Overview (Part II)

Grand Ballroom

11:30 a.m. 1:00 p.m. Lunch

Grand Ballroom

1:00 p.m. 2:00 p.m. TNG V8 Other Features

TNG V8 On Tablets: Holding TNG In Your Hands

Making the Most of Document Form Types

Court Download Flow

Hernando DeSoto

Continental

Venetian

Forest

2:00 p.m. 2:30 p.m. Afternoon Break

East Mezzanine

2:30 p.m. 3:30 p.m. Red Flags & Real Life

The New User Task Calendar and Workflow (Part I)

Advanced Case Worksheet Techniques (Part I)

TNG Auto Filing Docs With Court

Hernando DeSoto

Continental

Venetian

Forest

3:45 p.m. 4:45 p.m. TNG Parameters

The New User Task Calendar and Workflow (Part II)

Advanced Case Worksheet Techniques (Part II)

TNG Scheduled Tasks

Hernando DeSoto

Continental

Venetian

Forest

6:00 p.m. 7:00 p.m. ARE YOU LONESOME TONIGHT Welcome Reception

Skyway & Roof

26

Bankruptcy Software Specialists

28th

Annual Chapter 13 Bankruptcy Seminar

Memphis, Tennessee

2012

Tuesday, May 22nd

Start

Time

End Time Description Location

7:30 a.m. 9:00 a.m. Continental Breakfast

Grand Ballroom

7:30 a.m. 3:00 p.m. Registration

Bert Parker

9:00 a.m. 10:00 a.m. Extending TNG

The New User Task Calendar and Workflow (Part I)

What Gets Measured Gets Done

TNG Emailing Options

Hernando DeSoto

Continental

Venetian

Forest

10:00 a.m. 10:30 a.m. Morning Break

East Mezzanine

10:30 a.m. 11:30 a.m. Red Flags & Real Life

The New User Task Calendar and Workflow (Part II)

TNG Advanced Crystal Reports

Court Download Troubleshooting

Hernando DeSoto

Continental

Venetian

Forest

11:30 a.m. 1:00 p.m. Lunch

Grand Ballroom

11:30 a.m. 2:30 p.m. TRUSTEE ONLY Lunch Flight Restaurant

1:00 p.m. 2:00 p.m. National Data Center – Current State

TNG V8 Advanced Document Routing

TNG Knowledge Bowl 2012

TNG Auto Filing Docs With Court

Hernando DeSoto

Continental

Venetian

Forest

2:00 p.m. 2:30 p.m. Afternoon Break

East Mezzanine

2:30 p.m. 3:30 p.m. TNG V8 Financial Features

STACS – Encryption & Two Factor Authentication

Advanced Case Worksheet Techniques (Part I)

Server Migration

Hernando DeSoto

Continental

Venetian

Forest

3:45 p.m. 4:45 p.m. TNG Parameters

TNG V8 Matter Calendar Enhancements

Advanced Case Worksheet Techniques (Part II)

TNG Scheduled Tasks

Hernando DeSoto

Continental

Venetian

Forest

6:00 p.m. 8:00 p.m. IT’S NOW OR NEVER Dinner The Rendezvous

27

Bankruptcy Software Specialists

28th

Annual Chapter 13 Bankruptcy Seminar

Memphis, Tennessee

2012

Wednesday, May 23rd

Start

Time

End Time Description Location

7:30 a.m. 9:00 a.m. Continental Breakfast

Grand Ballroom

8:30 a.m. 9:00 a.m. Closing Comments Grand Ballroom

9:00 a.m. 10:00 a.m. TNG V8 Other Features

TNG V8 Advanced Document Routing

What Gets Measured Gets Done

Court Download Flow

Hernando DeSoto

Continental

Venetian

Forest

10:00 a.m. 10:30 a.m. Morning Break

East Mezzanine

10:30 a.m. 11:30 a.m. National Data Center – Current State

STACS – Encryption & Two Factor Authentication

TNG Knowledge Bowl 2012

Court Download Troubleshooting

Hernando DeSoto

Continental

Venetian

Forest

11:30 a.m. 1:00 p.m. Lunch

Grand Ballroom

1:00 p.m. 2:00 p.m. TNG V8 Financial Features

TNG V8 On Tablets: Holding TNG In Your Hands

Making the Most of Your Document Form Types

TNG Emailing Options

Hernando DeSoto

Continental

Venetian

Forest

2:00 p.m. 2:30 p.m. Afternoon Break

East Mezzanine

2:30 p.m. 3:30 p.m. Extending TNG

TNG V8 Matter Calendar Enhancements

Advanced Crystal Reports

Server Migration

Hernando DeSoto

Continental

Venetian

Forest

PLEASE NOTE:

The agenda, including workshops, rooms, & presenters are subject to change.

A finalized agenda will be furnished at registration and also published on

www.13software.com.