Avaya UC Vision and Strategy

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Avaya UC Vision and Strategy

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  • Avaya VisionUnified Communications

  • Unified Communications

  • focusing on andthe customer experiencedelivers solutions

    across any network.

    Avaya business collaboration

    simplified communications

    AvayaAvayaAvayaAvaya connects theconnects theright timeright timeright timeright time

    right peopleright peopleright peopleright peopleat theat the with thewith the

    in a collaborative environmentin a collaborative environmentright informationright information

    independent of location, device, or network. independent of location, device, or network.

    right informationright information

    Our CompanyOur CompanyWith Our VisionWith Our Vision

    2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 7

  • 8Functionality

    Time

    User Focus

    Infrastructure Focus

    Capability

    Expectation

    Expectations and Technology Capabilities Evolve over Time

    Requires a Communications Core

    Style of Solution

    Open SystemsClosed Systems

    Phase I Phase II Phase III Phase IV 2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution

  • The Current Reality

    2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution

    Interoperability

    New Service Deployment Convoluted Topologies

    Rich B2B Communications

    9

  • Access

    Legacy TDM IP Telephony Communications CoreEvolving towards Communications Core

    AccessAccess

    2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 10

    Analog / ISDN

    H.323 / Unistim

    SIP

    SIP

    Connection Management

    Application

    Connection Management

    Application

    Connection Management

    Application Application

  • Every Communication Service of the Enterprise is Deliverable to Any User

    To Any Location with High Quality and Cost Effective Delivery

    Any Service to Any User on Any Device, Anywhere

    Through Any Device and With Any Media

    2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 11

  • 2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 12

    Migrating Your Enterprise to A Communications Core

    Media Server

    Centralize Service Provider Access

    Provide Centralized

    Services

    Migrate Users away From PBX

    Share Media Resources

    Enterprise System

    Management

    Simplify PBX Networking, Centralize Dialplan

    Deploy New Applications &

    PresenceIntegrate to Business

    Processes

    Expose Basic Services

  • Embracing the Cloud: Delivering Universal Collaboration

    Today

    2012

    CEBPCEBPFederated Federated ContextContextSmall BusinessSmall BusinessSocial MediaSocial MediaVideoVideoVDIVDI

    ConferencingConferencingCollaborationCollaborationCustomer Customer ServiceService

    Cloud Ready Applications Optimized for Hybrid

  • Manage Collaboration with Avaya Flare

    2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 15

    The Flare Experience provides true universal

    collaboration across any modality, efficient

    management of contacts, and simply access to contextual information

    during any given session

    ADVD Tablets Mobile Devices SIP Phones Laptops, PCs

  • Enabling Orchestrated Communication Workflows

    2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 16

    ReviewConference

    FindConsult

    Notify

    Avaya ACE bringsadaptors for the communications core and tool kits for building CEBP and application integration

  • 2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution

  • Avaya The Power of WeenablesAvayaAvaya The Power of WeThe Power of We

    2011 Avaya Inc. All rights reserved. - Proprietary and Confidential not for Distribution 18

    .