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ATS SERVICES OVERVIEWPresented by:Keith Lukes
Wednesday, September 24, 2014
Founded in 1985Caterpillar Venture CapitalMaintenance and Support HeritageGlobal OperationsPrivately HeldOver 3000 Employees GloballySix Sigma and ITIL Methodologies
ATS Overview
PAGE | 3
Peoria, IL – Corporate HeadquartersSchaumburg, IL – IT Services HeadquartersGreenville, SCLivonia, MIMonterrey, MexicoNorthamptonshire, UK
ATS Corporate Offices
OUR
CUST
OM
ERS
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WHAT WOULD THE EXPERIENCE BE LIKE
IF WE CALLED YOUR SERVICE DESK ?
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IT M
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Our highly trained staff, mature business processes and industry leading tools allow us to deliver services that will manage and secure every aspect of your environment from desktop PCs to mobile devices to cloud based applications.
Lower Your IT Costs
Maximize System Uptime
Improve Network and System Performance
Secure and Protect Your Data
Predictable IT Budgeting
Make Informed Business Decisions
Focus on Your Core Business
HOW ARE YOU MANAGING AND DEPLOYING THE
COMPUTERS, MOBILE DEVICES, AND IT
ASSETS USED BY YOUR EMPLOYEES?
ASSE
T LI
FECY
CLE
MAN
AGEM
ENT
HOW ARE YOU MANAGING YOURMOBILE DEVICES
AND APPLICATIONS?
MO
BILE
DEV
ICE
MAN
AGEM
ENT
ARE YOU PROACTIVELY
MONTORING AND MANAGING YOUR
INFRASTRUCTURE?
REM
OTE
SYST
EM P
ERFO
RMAN
CE M
ANAG
EMEN
T
WHAT PROCESSES AND TECHNOLOGIES ARE IN PLACE TO ENSURE YOUR BUSINESS
APPLICATIONS AND DATA ARE AVAILABLE
FOR YOUR USERS AND CUSTOMERS?
+ Offsite Storage and Local Retention
+ Activated Backup Environment in Powered Down Standby State
+ Fully Replicated Systems in Ready State
+ Hosted Applications in a Managed Cloud Environment
+ Full Cloud-Based or Private Infrastructure Hosting and Application Support
BUSI
NESS
CON
TINU
ITY
MAN
AGEM
ENT
IS YOUR IT STAFF EFFECTIVELY
INTERACTING WITH YOUR END-
USERS AND TRACKING ITS
WORK?
THE
SIM
PLER
SID
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F CO
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SHIF
T LE
FT S
UPPO
RT M
ODE
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CURR
ENT
POSI
TIO
NING
ASS
ESSM
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