AST Web Development

AST Web Development & Instructional Technology Unit

Ann Lippel: Assistant Director

Tom Minnefor: Manager, Web Site Development

Gail Tuzman: Manager, Instructional Technology

Yaw-Shing Wang: Project Leader, Software Application Development

OverviewCurrent Areas of Responsibility

– Web Site Development• Web Content Management• Rich Media Assets Management• Web Usability• User Support, Resource Documentation

– E-learning• Academic Learning Course Management System + peripheral

applications• Faculty Development• User Communication & Support• Resource Material/Documentation

– Web Application Development• System Integration• my.UMDNJ portal• Custom Solutions• User Communication & Support• Resource Material /Documentation

Organizational Chart

Overall Philosophy

• A web services approach to development is foundational• A standardized E-learning technical orientation should

happen once in one’s UMDNJ career• A consistent user experience flows from use of

standardized content development & delivery tools• Benefits of standardization

– Reduce expenditures on multiple licenses, platforms, etc.• Simplify support costs & effort

– Improve security– Improve data storage management

Legend

New in FY08

Replacement in FY08

Upgrade/Enhance in FY08

Under Discussion in FY08

Volume/ActivityIncrease in FY08

E-learning

Tools (DxR Admin

Course Genie) PPT and PDF conversiont tools

Tools (DxR Admin


Tools (DxR Admin


Tools (DxR Admin


Web Development

Web Application Development Unit Administration

Digital AssetsManagement

(camtasia,mediasite, apreso, streamimg)

User Training(Site Studio,

Digital Capture)

Tools (Site Studio, Google,

Contribute2)

Web Development (Internet/intranet; domain registry)

New Application

Integration(CAS, iTunes U,

JES, Angel)

my.UMDNJ

the Portal(AJAX, safe mode,

Alert, rss)

Tech SupportCustom

Solutions(xrss_admin, GEME,

Event Calendar)

DevelopmentEnvironment.

(Cold Fusion, Subversion, SOAP, Technical

Standards

Contract Mgmt(SunGard, Bb,

Presidium, Angel, etc.)

Planning(Fiscal, Strategic,

Operational )

Shared Governance

(Portal Council, Tech. Partners,AcITAC,

Internet/Intranet serversSCT Banner

Enterprise DirectoryOracle Databases

AST Web Development & Instructional Technology Unit

UMDNJ Instructional Technology Infrastructure

UMDNJ Portal Infrastucture

UMDNJ Web Site Infrastructure

Placeholder for User Training Slide

Current Web Development

Content Mgmt. Rich Media Asset Mgmt.

Web Usability User Support Producing Resource Materials & Doc’s

Who Tom Minnefor, MgrWalter FrihartRon CoteNew Hire

Tom Minnefor, MgrWalter FrihartRon CoteNew Hire

Tom Minnefor, MgrWalter FrihartJamil Rahman



What Application Admin Content Management System detail

Design/develop/ manage Internet/intranet web sites

Web Development Standards detail

Rich Media Content ManagementR&DiTunes asset capture Support: Faculty/students/ school technical teams

Standards Developmentdetail

Site NamingDomain RegistryNaming clearinghouse

Web Traffic AnalysisGoogle Analytics

Web Usability Studies

Tier 1 SupportSite Studio, Contribute2, Mediasite, Camtasia,

Tier 2 Support :iTunes U, my.UMDNJ channel users

Al Port TutorialsSite Studio Training docs*intranet workflow planners iTunes U. User Guide

How/ToolsSite Studio, Contribute 2, Dreamweaver, Flash, JavaScript, xRSS

Lame Mp3 Encoder, iTunes, Media Site, Quick Time, Camtasia, Appresso

Network Solutions *Heat*F-2-F Training

* AST Consultation

MS Word, MS PowerPoint, Captivate,

Constraints UMDNJ Branding PoliciesStds & ProtocolsCSS, .shtml, .xhtml, JavaScript, Analytics, SEO, Accessibility, Usability

Bandwidth & Storage iTunes Storage=500gig SFTP size limits

Stds & ProtocolsAAC, MP3 , M4V, .fla, .flv, iTunes

Domains owned by UMDNJNaming UMDNJ Internet Policy

Minimum Operating systemsStandard Browsers

Lacking single authoring/editing platform for creating multiple outputs from single source

LCMS Application Support

Faculty Development

User Communication and Support

Producing Resource Material/Doc’s

Who Lisa Shen, Jamil Rahman, Traci Moore, Meredith Cushman, Gail Tuzman, Ben Chapman, School Liaisons

Traci Moore, Meredith Cushman, Gail Tuzman, Ben Chapman, school support

Jamil Rahman, Lisa Shen, Traci Moore, Meredith Cushman, Gail Tuzman, Ben Chapman, Service Center, Presidium

Traci Moore, Meredith Cushman, Gail Tuzman, Ben Chapman, 1 freelancer

What Application Administrationdetail

Coordination of LCMS/Banner Enrollment Process detail

Faculty/user training•LCMS and Supporting Apps.•Instructional Protocols

Ongoing Dialogue with Stakeholders and End Usersdetail

Tier 2 Troubleshooting

Develop Web Resources & Training Manualsdetail

How/Tools LCMS Supporting Applicationsdetail

F2F & Self-paced Training•detail

•HEAT•Presidium•Portal•Web

Course Genie, Captivate, ImpaticaAdobe Acrobat, Dreamweaver, MS Word, PPT

Constraints Data Storage Capacitydetail

Stds & Protocolsdetail

•Custom laptop/PC configuration•Availability of training room• Faculty schedules

•Hours of support•Corporate Firewalls

Lack a single authoring /editing applic. to create multiple outputs from single input repository

Current Instructional Technology

Current Web Application Development

Systems Integration

My.UMDNJ, the Portal

Custom Solutions

User Support Produce Resource Materials & Documentation

Who Yaw-Shing WangSteve Schipper

Yaw-Shing WangPeter Aganyo

Yaw-Shing WangSteve SchipperPeter Aganyo

Peter AganyoSteve SchipperYaw-Shing Wang

Steve SchipperPeter AganyoYaw-Shing Wang

What Application AdministrationdetailPortal Integration Solutionsdetail

Create, deploy and maintain custom UMDNJ School Specific or Academic Ent. Applications:SSO’s

Tier 1Tech Support: •portal •system integration modules•custom applications

Create technical documents

Draft, and assist on creating End User Guide & documents

User Manuals

How/Tools Apple iTuneAdobe ColdFusionOracle DatabasesLDI, GCF, SSO, CAS, Java

SCT LuminisSCT BannerAdobe ColdFusionSun Solaris, JavaOracle DatabasesLDI, APIs, CAS

Sun Solaris, JavaOracle DatabasesAdobe ColdFusionJava, PHP

Heat,Custom bug tracking system

Microsoft Word, PowerPoint, Visio

Standards & Protocols

UNIX, XML, XSL, JSP, CFML, AJAX, SOAP, SQL, LDAP, JMS

UNIX, XML, XSL, JSP, CFML, AJAX, SOAP, CPIP, SQL, LDAP, JMS

UNIX, XML, XSL, JSP, CFML, AJAX, SOAP, SQL, LDAP, PHP, JMS

Support scripts Lacking single authoring/editing platform for creating multiple outputs from single source

my.UMDNJ Portal

• Support– Tier 1 Tech Support (email, phone, heat)– Alert Problems & Troubleshooting (coordinate with other groups)

• Manage– Implementation & Patch – Configuration & Administration (channels, groups, layouts, …)

• Extend– Modification, Development & Enhancement (UMD mod, xRSS)– Integration & Web Services (SSO, CAS, LCMS, iTunes, …)

Custom Solutions (GEME)

• Bridging the gap . . .– Between general commercial product and specific UMDNJ

requirements – Between baseline and enhanced UMDNJ-owned commercial

products

• Save Resources– Hardware and Software resources– Network Resources – Development (staff) resources

• Centralized Management– Enforce and enhance security– Simplify framework for support ,manage, statistics and audit

• Self-Serve Architecture– Greater service availabilities – Provide easy tools for DIY your own solution

Forums for Unit Communication E-Learning Intranet Internet Environment

Governance Groups

AcITAC On-line Steering Committee

Channel Managers. Portal Council

• UMDNJ Web Management Committee•Marketing Commun.Council

Portal Groups •E-learning Tools•LCMS

•UMDNJ Web Management

Peer Groups •Portal Technical Partners(including SISS, University Registrar, AST/BST/ CST reps.)

•CST/AST Ad Hoc Group for Streaming•Developer’s Users Group•AST Infrastructure Group

WEB information gateways

•webctweb•listserve

portal www.umdnj.edu/umcweb/logoweb/visual_id/gstandards.pdf

istweb

What We Have Not Locked Down

• Integration of Angel LCMS (open Proj. 1/18/08) – Timetable for sunset of WebCT CE

• Comprehensive Corporate Training Solution• Replacement for Site Studio Content Mgmt. Sys.• Video Desktop Conferencing/Streaming Solution

(partnership with CST)• Long-term E-Learning End User Help Solution• Web Proxy Solution for the Portal• Enterprise resource locator• Volume license for PDF creator/conversion tool• Impact Analysis of Banner INB SSO

How Do We Get to Tomorrow?. . . Angel LCMS

• FY’08: – 3rd Qtr

• Angel LCMS implementation kick off – Hire transition staff– Banner/Angel XEI integration– Configuration of internal storage asset repository

• Solution Long-term E-Learning End User Help solution– RFP sponsored by AcITAC?

• RFI for Video Desktop Conferencing/Streaming Solution ( new application must be in place for academic community before Marratech sunset in Jan ‘09)

– 4th QTR FY’08• LCMS Pilot Project Phase 1

• FY’09– 1st Qtr

• Angel Pilot– 2nd-4th Qtr

• Complete migration from WebCT CE to Angel• Sunset WebCT CE

How Do We Get to Tomorrow?. . . Corporate Training

• FY ’08: – 3rd Qtr:

• ID potential existing or new corporate training solutions– Freeze any new development in WebCT CE

• Kick off Corporate Training Steering Committee– Request programming resource, funded by Office of Ethics &

Compliance– 4th Qtr:

• Configure AST-managed web storage asset repository• FY’09:

– migrate corporate assets from WebCT to new environment• Sunset WebCT CE by June 2009

How Do We Get to Tomorrow?. . . Portal Upgrade

• FY’08– 4th Qtr

– release version 2 of xrss_admin application• FY ’09

– 1st Qtr• Kick off Lum 4 Upgrade Steering Committee from ranks of IST

Leadership – PSR for Luminis 4 upgrade – Use existing programming resources

• CAS Web Proxy Solution for the Portal• Prove mod CAS will work in our environment• Develop plan for placing CAS server on enterprise level• Investigate authentication interdependencies with CST/BST

How Do We Get To Tomorrow? . . . Intranet Content Management

• 1st QTR: FY’09: RFP for Replacement for Site Studio

• 4th Qtr: FY ’08: CAS Web Proxy Solution for the Portal– Investigate authentication interdependencies with

CST/BST– Develop plan for placing CAS server on enterprise level– Identify/Purchase server– Install & configure

What is the Pain?

• Live with Luminis 3.3.3 for another 24 months– Limited fine-grained access– Limited intranet search capability– Less effective integration between JES & Portal

• Live with Site Studio for another 18 months– Inefficient development environment

• Live without enterprise Resource Locator for another 24 months

How We Intersect

• E-learning computer image development• End User Desktop Service

• iTunes player

• Service Center• Desktop Videoconferencing• Network

– QOS Video Streaming– Throughput for E-learning

• Portal – Access to Messaging– Authentication Strategies

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Web Development Application Administration

• Content Management Systems– Site Studio– Contribute 2

• Design/develop/ manage Internet/intranet web sites

• Web Development Standards:

Web Development Standards & Guidelines

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Rich Media

Rich Media

• R&D

• iTunes asset capture

• User Support

– Faculty/students/ school tech. teams

Standards Development:

• Formats

• Compression

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Instructional Technology Application Administration

• Application Administration:

– Current:WebCT

– New: Angel

– LCMS supporting applications

• Coordination of LCMS/Banner Enrollment Process

– University Registrar

– School Unit Enrollment Managers

– SISS

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Instructional Technology Constraints

Data Storage Capacity: • Moriah (typically: 85% - 92% capacity)• Angel host (maximum content hosting = 40.5 gig, DB storage

= 9.9 gig)

Standards & Protocols: • FERPA, • Section 508 USRA, • IMS• UNIX• Windows • .html• .pdf• .txt

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Stakeholders/End User Communication Topics

• LCMS Business Processes• Usage Guidelines• Standards• Training Schedules• Courseware Maintenance

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Training Manual Development

• WebCT• Angel LCMS• DxR • Respondus• Impatica• Course Genie• Captivate

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LCMS Supporting Applications

• DxR Nursing and Clinician• Wimba Create• StudyMATE• Respondus• Impatica• Adobe Acrobat

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Faculty/Designer Training Modes

• F2F group training– Enabling Hardware

– 10 Laptops imaged for E-learning– Locations:

• Newark Faculty Development Room in C631 (opening January, 2008)

• AST Public Computer labs when available• School unit computer labs when available

• Self- Paced on-line training– Access point: E-Learning Portal group

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Xrss_admin v.2

New architecture for better server resource management– Ajax– Switch for turning calls to DB off or on depending

upon situation (e.g. Co-lo move) New CAS SSO methodology (will better hold up to

auditing scrutiny) Portal-managed RSS feed subscription - stored

internally and not constant call to commodity Internet); deployable to target web sites

Next phase Emergency Mgmt system deployment interface

Highest level of criticality defined with flag options

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Web Applicaction DevelopmentApplication Administration: • Portal enhancements

– Xrss_admin

– Event Calendar

– JES Integration

• Integration Solutions:

Develop, design and deploy integration solutions for Academic Enterprise Applications such as:

• iTunes U.

• LCMS

• Banner integration

• Edumanback

Portal Admin

• Software Management– Lumnis 3.3.3– Luminis LDAP– Group Studio– SSO

• Hardware Management– Shared with SunGard

• Operating Sys. Management– Shared with SunGard

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Documents

AST Web Development