“As You Teach, You Learn.” – Jewish Proverb

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As You Teach, You Learn. Jewish Proverb. Steven Baker May 25, 2011 Washington, DC. Maximizing Employee Satisfaction and Organizational Effectiveness at BBYOs Annual Professional Staff Conference. Agenda. Shalom! Background Project Outline Questions Asked Thesis Findings - PowerPoint PPT Presentation

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<p>As You Teach, You Learn. Jewish Proverb</p> <p>As You Teach, You Learn. Jewish ProverbSteven BakerMay 25, 2011Washington, DC</p> <p>1</p> <p>Maximizing Employee Satisfaction and Organizational Effectiveness at BBYOs Annual Professional Staff Conference</p> <p>This basically is my thesis: This project provides BBYO with quantitative and qualitative research on how its strategies and outlook for its Annual Professional Staff Conference can be leveraged to maximize employee satisfaction and organizational effectiveness.</p> <p>2</p> <p>AgendaShalom!BackgroundProject OutlineQuestions AskedThesisFindingsRecommendationsEvaluationLhitraot!3</p> <p>Project OutlineRefinementNarrowed in to Staff Conference as one strategy of PD</p> <p>ResearchSurveys, Evaluations, Focus Group, Personal Connections</p> <p>Concept </p> <p>Broad PD look at BBYOJewish connection?Questions asked</p> <p>Analysis and Recommendations Thesis Three-Point PlanWalk through timeline of project and how it evolved4</p> <p>BackgroundWhat was in this for me?Past four years with BBYO has been a growing experience for me professionally and personallyActive participant in the planning and implementation of Staff Conference and other PDTangible Experience Business and Judaic-related</p> <p>5</p> <p>Questions AskedCan the pluralistic Jewish approach of BBYO be applied to SC in a manner that is meaningful to all BBYO employees, including those that are non-Jewish? If so, how? If not, why?</p> <p>What styles and types of PD are wanted, needed and able to be focused on at SC?Is there any established link between Jewish values, content, history or practice that other Jewish organizations utilize in their PD strategies? </p> <p>What PD resources, practices and strategies exist in the Jewish communal world that can be applied to BBYO?How can the unique culture and complex organizational structure of BBYO be used to strengthen SC?</p> <p>6</p> <p>ThesisThis project provides BBYO with quantitative and qualitative research on how its strategies and outlook for its Annual Professional Staff Conference can be leveraged to maximize employee satisfaction and organizational effectiveness.</p> <p>7</p> <p>FindingsStrengthsInternal &amp; Current to BBYO</p> <p> Networking Skills Training Sessions Communicating Initiatives Dynamic Stability WeaknessesInternal &amp; Current to BBYO</p> <p> Mismatched goals between management, field and Intl office staff Schedule Use of educational opportunity Judaic and career-oriented skillsOpportunitiesExternal &amp; Potential to BBYO</p> <p> Partnerships Jewish and secular Track System Dynamic Stability Pre/Post PD opportunitiesThreatsExternal &amp; Potential to BBYO</p> <p> Economy Weather Size of work-force8</p> <p>FindingsFocus GroupConducted at Staff Conference 2011 16 participants made up of every constituentDesire better logistical structure, skills for their career and life, and different approach to Judaic education9</p> <p>FindingsStaff Conference Evaluations76% felt SC was good or Very goodNetworking most valuable aspectParticipants felt preparedSuccess depended on constituencyParticipants want lessProgram Round Robin = A+Logistical issuesAdded questions priorDone at the end of SCRHS collected all the data, I analyzed10</p> <p>Findings</p> <p>11</p> <p>Findings</p> <p>12</p> <p>Findings</p> <p>13</p> <p>FindingsFY 2011 Employee Satisfaction Survey</p> <p>Since 2008, overall satisfaction fell eight percentage points from 76% to 68%</p> <p>More positive responses than negative ones, but nine out of 12 fell from their rating in the 2008 survey</p> <p>14</p> <p>FindingsFY 2011 Employee Satisfaction Survey continuedThere were four statements that showed an increase in satisfaction in the 2011 survey:</p> <p>BBYOs senior management listens to employees (61% to 64%)</p> <p>I understand the BBYO vision and annual objectives (89% to 95%)I feel that my personal/regional goals and objectives relate to BBYOs annual organizational objectives (82% to 92%).BBYO promotes a healthy work-life integration (39% to 43% so overall, still negative)</p> <p>15</p> <p>RecommendationsThree-Point PlanPurpose and Goal CommunicationTrack SystemLength of Staff Conference16</p> <p>RecommendationsPurpose and Goal CommunicationManagement meeting in fall Thoroughly go through evaluations all things PDSet goals and objectives for Staff ConferenceCommunicate these goals clearly17</p> <p>RecommendationsCommunication continuedExamplesHillel http://www.hillel.org/conferences/institute/defaultJewish Community Center Association http://pc2011.jcca.org/VideosBegan this past yearContinue in future with more and from management18</p> <p>RecommendationsTrack SystemFirst-Year EmployeesInternational OfficeVeteran Field StaffManagement19</p> <p>RecommendationsLength of Staff Conference</p> <p>Shorten by one day and begin on Monday rather than SundayPortrays better work/life balanceDoesnt leave staff (as) exhausted</p> <p>Add optional Professional Development opportunities before/afterProvides choice that is desired20</p> <p>EvaluationQuestion: Can the pluralistic Jewish approach of BBYO be applied to SC in a manner that is meaningful to all BBYO employees, including those that are non-Jewish? If so, how? If not, why? </p> <p>Answer: Other Jewish nonprofits staff conferences. BBYO can apply its pluralistic Jewish approach that is meaningful to all employees by allowing the Jewish education to be a choice rather than a mandatory aspect.</p> <p>21</p> <p>EvaluationQuestion: Is there any established link between Jewish values, content, history or practice that other Jewish organizations utilize in their PD strategies? </p> <p>Answer: Overall tone through word choice and areas highlighted Cultural Link Kivun, CLI, the Jewish Federations of North Americas Mandel Center for Leadership Excellence However, there are not any real credible links between Judaism and PD strategies currently, besides those I stated in the background.</p> <p>22</p> <p>EvaluationQuestion: What sort of PD is wanted, needed and able to be focused on at SC?</p> <p>Answer: BBYO Professionals want career-oriented training rather to enhance their professional skills, not their BBYO-specific ones.</p> <p>Question: What sort of PD resources, practices and strategies exist that can be applied to BBYO?</p> <p>Answer: Opportunities of SWOT Recommendations Hillel &amp; JCCA models</p> <p>23</p> <p>EvaluationQuestion: How can the unique culture and complex organizational structure of BBYO be used to strengthen SC?</p> <p>Answer: Dynamic Stability Staff prepped for changes Opportunities &amp; Recommendations BBYO Management to use videos</p> <p>24</p> <p>ThesisThis project provides BBYO with quantitative and qualitative research on how its strategies and outlook for its Annual Professional Staff Conference can be leveraged to maximize employee satisfaction and organizational effectiveness.</p> <p>25</p> <p>HomeworkManagement to discuss recommendations of this project</p> <p>Implement wanted changes for FY 2012Hire Steven Baker as a consultant. 26</p> <p>LhitraotSo long and thanks for all the [non-shell] fish.</p> <p>Special thanks to Rachel Hochheiser-Schwartz for being such an integral sounding board and participant in this entire project and for all that you have done for me and PDI over the last four years.</p> <p>Also, Marlene Shultz for being my Capstone advisor and giving me very tangible and worthwhile comments and feedback along the way.</p> <p>Finally, my heartfelt devotion extends to Matt Grossman and the Jim Joseph Foundation for this incredible gift. A+27</p>