Tuesday 15th November 2011

Anna Morrison, Hertfordshire Provider Network

&Katrina Maltman, FS Cables

Gain a better understanding about Apprenticeships

Understand the national & local context

Hear about the Employer experience

Hear about the Learner experience

Understand where to find more information and be confident in signposting students

Apprenticeships have seen significant investment and profile raising

National Apprenticeship Service launched

New website www.apprenticeships.org.uk

A real job, with a real employer Paid a salary Contract of employment, holiday, sick

etc. Qualifications Support from a training provider Progression opportunities

Accounting Active Leisure Airport Operations Animal Care Brickwork Business Administration Adult Care Carpentry & Joinery Catering Construction Contact Centre Customer Service Distribution & Warehousing Electrical Engineering Floristry Gas Services Engineering Hairdressing Team Leading Heating & Ventilation Maintenance Horse Care Horticulture Retail Hospitality & Catering Information Technology Management Motor Vehicle Painting & Decorating Plastering Plumbing Refrigeration & Air Conditioning

• Day release• Apprentice visits Training Provider one day per

week/month• 100% Workplace

• Training Provider visits workplace• Block release

• Apprentice studies for a block of 1 or 2 weeks at a time

• The majority of Apprentices are employed full time• Mix of fixed term and permanent contracts• In 2010 the Government introduced a new

minimum wage for Apprenticeships which increased to £2.60 per hour on 1st October 2011

• Starting salaries are normally £95 - £100 per week• Average weekly salary of £175 (2010 survey)• Salary increases are encouraged and supported by

the training provider through review process

Yes!

Trainee Chef Ford Masters Car Technician Customer Service Nursery Assistant Business Administrator Care Apprentice IT Technician Receptionist/Office Admin Sales Apprentice Advanced Technician Hospitality Information Services Front of House Food & Beverage Asst. Tele-sales Branch Assistant

Employers include: University of Hertfordshire, Hertfordshire Constabulary, Letchworth Hall Hotel

Salary ranges from £78 - £164 per week

• Apprenticeships can be started at any time throughout the year, as long as student has finished full-time education (first Monday in July)

• Could be an option after yr 11, after 6th form or later

• Jobs are advertised throughout the year. A lot will be advertised from September/October onwards (1 year ahead)

Apprenticeship training providers are under pressure to maintain and increase success rates through Minimum Levels of Performance

Learner will need to demonstrate capacity to achieve all components of the apprenticeship

Learner will need to secure employment – usually through www.apprenticeships.org.uk

Although huge growth in 16-18 apprenticeship funding, also growth in 19+ which means increased competition for vacancies

Supporting learners to access work experience, targeting experience for particular job roles / sectors

Support with recruitment process – preparation of the application form, interview techniques, travel training, personal presentation

Managing expectations about competition for jobs, salary/earnings, working hours, duration of apprenticeship and commitment required

Ambitious targets for apprenticeships By 2020 1 in 5 young people to undertake

an Apprenticeship In 2008/09 there were over 100,000 starts Estimated for 10/11 there were over

450,000 starts 16-18 funding remains un-capped 19-24 NEETS a priority (additional 10,000) Higher Apprenticeship £25m fund

launched to generate 10,000 more places by 2015

Apprenticeship Ambassadors Hertfordshire Apprenticeship Strategy Yr 13 destination planning Employer Campaign Widening Participation Board Apprenticeship Week 2012 (6th – 10th

Feb) Apprenticeship support for schools Higher Apprenticeship Developments Support from Youth Connexions

Framework 2009-10

Framework 2010-11

Hairdressing 191 IT & Telecoms Prof 306IT & Telecoms Prof 183 Hairdressing 144Construction 115 Bus Admin 97Vehicle Maintenance & Repair

109 Child Care Learn & Dev

91

Child Care Learn & Dev

91 Vehicle Maintenance & Repair

90

Bus Admin 73 Active Leisure & Learning

70

Hospitality & Catering

66 Customer Service 68

Customer Service 64 MES Plumbing 57Electrotechnical 60 Electrotechnical 56

FS CablesFS Cables

Katrina Maltman, Human Resources

Introduction to FS CablesIntroduction to FS CablesClassic SME selling electrical

cable

40 staff, turnover over £10m

Key objective – offer great customer competitive pricing

Why Apprentices?Why Apprentices?Right peopleSalary & benefits

◦FSC offer over and above NMW – currently £5,070 p.a.

◦FSC offer £10,000 p.aBonus – after qualifying period –

can earn up to an additional £3k p.a.

Initially started programme in April 2010 with 2 Apprentices

Currently have 7 Apprentices

Why Apprentices Why Apprentices continued...continued...Training Manual for each Department3 Key Areas:

◦Competence – what they will be able to do

◦Awareness – areas outside their direct tasks, but will have an impact on customer service

◦General Info – useful info. in the long term

Some have moved onto pastures newFeedback from Apprentices

Recruitment / Training Recruitment / Training ProvidersProvidersAdvertising vacancies – NAS and

Youth Connexions

Training Providers – Oaklands College and Positive Outcomes

Which QCF

Apprenticeship Ambassador Apprenticeship Ambassador ProgrammeProgrammePromote Apprenticeships

Develop Confidence

Enhance presentation skills

Interview processInterview processMoving into full-time work from

educationInterview structure2 way processUnsuccessful candidates

Feedback from FS CablesFeedback from FS CablesTry and get some work to show

you are motivated (Saturday job, babysitting, newspaper delivery)

Be passionate about youApply for relevant jobsResearch the companyArrive 5 minutes early

Thank youThank you

Any questions?

www.apprenticeships.org.uk

www.youthconnexions-hertfordshire.org

www.thegrid.org.uk (coming soon) http://www.direct.gov.uk/en/

EducationAndLearning/14To19/OptionsAt16/DG_4001327

www.notgoingtouni.co.uk www.channelmogo.org/information/jobs-

and-careers.htm

Diversity in Apprenticeship DVD

Hertfordshire Apprenticeship DVD www.apprenticeships.org.uk/Be-An-

Apprentice/Apprentice-Real-Life-Stories.aspx

Up for Hire – BBCthree Clips

How to get yourself noticed

www.bbc.co.uk/programmes/p00l8347