8/8/2019 AO3 Marking & Feedback Sheet for Students

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(AO3) Organisational Structure (Hierarchy) and Changes:

Level Details Level achieved

Pass

Candidates will show a basic

understanding of the businesss

organisation structure. Their alternative

illustrations of the ways the business

could be organised will be limited.

y Accurate explanation of span of control with appropriateexamples.

y Accurate explanation of chain of command withappropriate examples.

y Accurate explanation of authority and responsibility withappropriate examples.

y Brief explanation of how PGL could be delayered.

y Brief explanation of how PGLs organisation structurecould be changed into a matrix structure.

Merit

Candidates will show a clear

understanding of the businesss

organisation structure. Their alternative

illustrations of the ways the business

could be organised will be detailed.

ACHIEVE ALL OF THE PASS CRITERIA AND...

y Discussion about the impact of small or large span ofcontrol on both the workers and the managers.

y Discussion about the impact of short and long chain ofcommand on both the workers and the managers.

y Discussion about how PGLs hierarchy could be flattened.y Discussion about the impact of flattening the hierarchy on

workers, managers and customers.

y Clear explanation of how PGLs structure could be changedto a matrix structure.

y Explanation of how this could work.y Suggested matrix structure will be realistic and workable

for PGL.

Distinction

Candidates will show a detailed

understanding of the businesss

organisation structure. Their alternative

illustrations of the ways the business

could be organised will be comprehensive

and realistic.

ACHIEVE ALL OF THE PASS ANDMERIT CRITERIA, AND...

y Benefits and drawbacks of flattening the hierarchy forworkers, managers and customers will be realistic and

thoroughly explained.

y Discussion about how to reorganise into a realistic matrixstructure.

y Discussion about how workers would be managed on a dayto day basis.

y Benefits and drawbacks of the matrix structure will be

realistic and thoroughly explained for workers, managers

and customers.

y Judgement will be reached about whether PGL shouldadopt either the flattened or the matrix structures.