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8/3/2019 Annual Reports PR
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COMM 3520 Public Relations: Media andMethods
Source: Wilcox, D.L. (2005). Public Relations Writing and Media
Techniques. (5th ed). New York: Longman.
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` Most expensive and time-consuming publication
` Complete with photos, text, charts, and color that
can run up to a hundred pages
` Much of information is mandated by SEC(Security and Exchange Commission) to ensure
corporate accountability to shareholders.
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` Legal and financial materials to reflect on
companys performance
` Rather dry, so need to make it interesting to
average reader.` Also as marketing tool to build stockholder loyalty,
attract new investors, recruit new employees,
recognize current employees, and increase
customer base.` Corporate responsibility presentation
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` Contains items such as letter from CEO or details
about products and services, and people who
make or perform them.
` Include new product innovations, expansion intonew markets, involvement of corporation in social
responsibility and environmental matters
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` Short features or stories about employees and
their work or customers who benefited from
organizations products or services.
` Still prepared in printed form.` Mailed to investors and stockholders.
` Two categories of readers: non-expert individual
and sophisticated financial analysts.
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` Amateurs are interested in quality of management,
earnings, dividends, stock appreciations, and
outlook for the industry.
` Experts want much more information and data.
` Pose difficulties to PR
` Common solution: Design report that gives
financial highlights in easy-to-read charts and
graphs at beginning of report.
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`Annual reports usually covers every aspects of
organization.
` Task of public relations is to coordinate, plan,
consult, write, design, and produce the report.` Tact, perseverance, and determination are
essential to get job done.
` Work on the report may start six months before
date of issue.
` First step establish a budget and determine
number of copies you need.
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` Examine the last report; compare it with those of
other organizations; criticize it; think of ways to
make it more informative, more understandable,
and more useful.
` Focus groups with analysts and stockholders may
be used to find out what they want to see in the
upcoming issue of Annual Report.
` Many sources of information may be tapped for
possible use in writing the report.
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` Critical are internal reports, planning documents,
market research findings, and capital budget.
` Consult key executives and establish a theme forthe report.
` Basically the objective is to inform, but a theme
makes the report more interesting and focused.
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` Usually it focuses on some aspects of business
that the company wants to showcase that
particular year, like corporate responsibility andaccountability
` Examples of theme: Towards a Healthier World
(Pfizer); A Promise for Life (Abbott) ; CaringTransforms (Johnson & Johnson); and Creating
New Value (Coca-Cola).
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` When the theme is established, think of design
how the report will look, what will be included, how
various elements will be treated.
` Designs depend on what the corporation wants tocommunicate.
` If it wants to project an image of success and
dominance in the market place, report may be in a
dazzling display of glossy paper, color, and state-of-the -art graphics.
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` On the other hand, if the company did not do well
the previous year, there is a tendency to use one
or two colors, simple graphics, and plain paper, so
stockholders do not think the company is wastingmoney.
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` Annual Reports considered most important single
document a public company can produce, so great
amount of attention is given to content, graphics
and overall design.
` Objective is to ensure Annual Report reflects
corporate culture and external economic
conditions.
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` Several key themes in Annual Reports are
apparent:
1. Candor and frankness
2. Corporate governance and accountability3. Websites
4. More emphasis on marketing
5. Readability
6. Environmental sensitivities
7. Corporate social responsibility
8. Global approach