Annual Reports PR

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    COMM 3520 Public Relations: Media andMethods

    Source: Wilcox, D.L. (2005). Public Relations Writing and Media

    Techniques. (5th ed). New York: Longman.

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    ` Most expensive and time-consuming publication

    ` Complete with photos, text, charts, and color that

    can run up to a hundred pages

    ` Much of information is mandated by SEC(Security and Exchange Commission) to ensure

    corporate accountability to shareholders.

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    ` Legal and financial materials to reflect on

    companys performance

    ` Rather dry, so need to make it interesting to

    average reader.` Also as marketing tool to build stockholder loyalty,

    attract new investors, recruit new employees,

    recognize current employees, and increase

    customer base.` Corporate responsibility presentation

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    ` Contains items such as letter from CEO or details

    about products and services, and people who

    make or perform them.

    ` Include new product innovations, expansion intonew markets, involvement of corporation in social

    responsibility and environmental matters

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    ` Short features or stories about employees and

    their work or customers who benefited from

    organizations products or services.

    ` Still prepared in printed form.` Mailed to investors and stockholders.

    ` Two categories of readers: non-expert individual

    and sophisticated financial analysts.

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    ` Amateurs are interested in quality of management,

    earnings, dividends, stock appreciations, and

    outlook for the industry.

    ` Experts want much more information and data.

    ` Pose difficulties to PR

    ` Common solution: Design report that gives

    financial highlights in easy-to-read charts and

    graphs at beginning of report.

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    `Annual reports usually covers every aspects of

    organization.

    ` Task of public relations is to coordinate, plan,

    consult, write, design, and produce the report.` Tact, perseverance, and determination are

    essential to get job done.

    ` Work on the report may start six months before

    date of issue.

    ` First step establish a budget and determine

    number of copies you need.

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    ` Examine the last report; compare it with those of

    other organizations; criticize it; think of ways to

    make it more informative, more understandable,

    and more useful.

    ` Focus groups with analysts and stockholders may

    be used to find out what they want to see in the

    upcoming issue of Annual Report.

    ` Many sources of information may be tapped for

    possible use in writing the report.

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    ` Critical are internal reports, planning documents,

    market research findings, and capital budget.

    ` Consult key executives and establish a theme forthe report.

    ` Basically the objective is to inform, but a theme

    makes the report more interesting and focused.

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    ` Usually it focuses on some aspects of business

    that the company wants to showcase that

    particular year, like corporate responsibility andaccountability

    ` Examples of theme: Towards a Healthier World

    (Pfizer); A Promise for Life (Abbott) ; CaringTransforms (Johnson & Johnson); and Creating

    New Value (Coca-Cola).

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    ` When the theme is established, think of design

    how the report will look, what will be included, how

    various elements will be treated.

    ` Designs depend on what the corporation wants tocommunicate.

    ` If it wants to project an image of success and

    dominance in the market place, report may be in a

    dazzling display of glossy paper, color, and state-of-the -art graphics.

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    ` On the other hand, if the company did not do well

    the previous year, there is a tendency to use one

    or two colors, simple graphics, and plain paper, so

    stockholders do not think the company is wastingmoney.

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    ` Annual Reports considered most important single

    document a public company can produce, so great

    amount of attention is given to content, graphics

    and overall design.

    ` Objective is to ensure Annual Report reflects

    corporate culture and external economic

    conditions.

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    ` Several key themes in Annual Reports are

    apparent:

    1. Candor and frankness

    2. Corporate governance and accountability3. Websites

    4. More emphasis on marketing

    5. Readability

    6. Environmental sensitivities

    7. Corporate social responsibility

    8. Global approach