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AN INVESTIGATION OF SPEECH-LANGUAGE PATHOLOGISTS’ AND PARENTS’ PERCEPTIONS OF THE COUNSELING TECHNIQUES PROVIDED BY SPEECH- LANGUAGE PATHOLOGISTS TO PEDIATRIC PATIENTS WITH TRACHEOSTOMIES AND THEIR FAMILIES by Meghan Leigh Botsch An Independent Study Thesis Presented in Partial Fulfillment of the Course Requirements for Senior Independent Study: The Department of Communication Sciences and Disorders March 5, 2021 Advisors: Donald M. Goldberg, Ph.D. & Joan E. Furey, Ph.D.

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Page 1: AN INVESTIGATION OF SPEECH-LANGUAGE PATHOLOGISTS’ …

AN INVESTIGATION OF SPEECH-LANGUAGE PATHOLOGISTS’ AND PARENTS’ PERCEPTIONS OF THE COUNSELING TECHNIQUES PROVIDED BY SPEECH-

LANGUAGE PATHOLOGISTS TO PEDIATRIC PATIENTS WITH TRACHEOSTOMIES AND THEIR FAMILIES

by Meghan Leigh Botsch

An Independent Study Thesis Presented in Partial Fulfillment of the Course Requirements for

Senior Independent Study: The Department of Communication Sciences and Disorders

March 5, 2021

Advisors: Donald M. Goldberg, Ph.D. & Joan E. Furey, Ph.D.

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ABSTRACT

The purpose of this study was to investigate the perceptions of the interventions provided

and counseling techniques used by speech-language pathologists (SLPs) to address the emotional

impact for both pediatric patients receiving tracheostomy tubes and their parents/family

caregivers. A secondary purpose was to investigate the family caregivers’ perspectives of the

counseling methods provided by SLPs to pediatric patients with tracheostomy tubes and their

families. Quantitative research methods were used to investigate SLPs’: preparation to work with

pediatric tracheostomy patients; confidence in performing both medical tasks and counseling;

frequency of performing medical tasks and counseling; and familiarity with counseling resources

specific to pediatric tracheostomy patients. The study also investigated parents’ perceptions of

how confidently and frequently their child’s SLP completed medical tasks and provided

counseling. Qualitative research methods were used to provide context and further explanations

for parental experiences working with SLPs. The results indicated that SLPs have higher

confidence in and frequency of providing informational counseling than providing personal

adjustment counseling. In addition, parents perceived SLPs to be less confident in and less

frequently providing informational and personal adjustment counseling relative to the SLPs’

ratings.

Key Words:

Tracheostomy, tracheotomy, informational counseling, personal adjustment counseling, speech-

language pathology, confidence, frequency

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ACKNOWLEDGMENTS

First, I would like to thank Dr. Goldberg for beginning me on my journey with my

Independent Study. I am incredibly grateful for your constant encouragement and excitement

through each step of this process. Especially beginning I.S. during such a chaotic time, I am

lucky to have had you as a mentor and support system for my academic work, along with my

transition into virtual learning and then back to campus. This shared experience of the pandemic

helped me form a deeper relationship with you as a professor and advisor, which I fully believe

helped propel my research further than it could have been without your help. Thank you for

being my Junior I.S. advisor, Senior I.S. advisor for the fall, and my Second Reader for the

spring.

Secondly, I would like to thank Dr. Furey for transitioning into the role as my I.S. advisor

in the spring. You came into this role with another level of energy that helped me stay

encouraged and excited to conclude my study. Thank you for your quick and diligent edits of

each draft of writing. My I.S. would be a lot more “AWK” to read without your feedback. Thank

you for spending so much time and effort working with me and my research.

I would like to give a special thank you to Tessa Hall (and Hubble) from the Writing

Center. I don’t know how you manage to make editing my I.S. for weeks on end enjoyable, but I

am so thankful that you do. Thank you for reading and re-reading every piece of my writing, but

more importantly, thank you for always making me laugh. I could not have made it through this

process without you.

Thank you also to my friends here at Wooster and at home. You all added so much love

and laughter in my life and I am so grateful for our friendships. Regardless of being on campus

together or hundreds of miles apart, I have felt connected and supported by each one of you. I

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would like to specifically thank Mila Zunich for constantly making me laugh, always being

ready for a creative walk, or having a self-care night. I couldn’t ask for a better friend to go

through all four years at Wooster with and I can’t thank you enough for your support, especially

this year.

Most importantly, I would like to thank my family for their constant love and support

throughout my time here at the College of Wooster, and especially during I.S. Thank you for the

endless phone calls, patience in reteaching me SPSS, family Zoom calls, and constant

encouragement. I would not be who I am today without all of you. I am forever thankful to be

where I am today because you all have continued to believe in me and what I can do. I love you

all so much!

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TABLE OF CONTENTS

CHAPTER I: INTRODUCTION .................................................................................................... 1

Purpose Statement ....................................................................................................................... 2

Rationales……… ........................................................................................................................ 2

Definitions…….. ......................................................................................................................... 4

Background……. ......................................................................................................................... 5

Etiologies of Pediatric Patients Requiring a Tracheostomy Tube ........................................... 6

Surgical Procedure for Tracheotomy ....................................................................................... 6

Variations of Tracheostomy Tubes ......................................................................................... 7

Medical Sequelae for Tracheotomy ......................................................................................... 8

Communication Methods ........................................................................................................ 8

Role of the Speech-Language Pathologist (SLP) .................................................................... 9

Description of Method ............................................................................................................... 10

Conclusion…….. ....................................................................................................................... 10

CHAPTER II: LITERATURE REVIEW .................................................................................. 12

Communication by Patients with Tracheostomy Tubes ............................................................ 13

Manipulation of Tracheostomy Tube .................................................................................... 14

Speaking Valves .................................................................................................................... 15

Augmentative and Alternative Communication (AAC) ........................................................ 16

Parental Experiences with a Child Post-Tracheotomy .............................................................. 17

Decision to Perform Tracheotomy ........................................................................................ 19

Parental Adjustment into a Medical Role .............................................................................. 20

Social Isolation ...................................................................................................................... 21

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Role of the Speech-Language Pathologist (SLP) ...................................................................... 22

SLP Preparation ..................................................................................................................... 24

Speech-Language Pathologist (SLP) Treatment ................................................................... 25

Evaluation and Assessment ................................................................................................... 25

Therapy .................................................................................................................................. 26

Counseling Methods .................................................................................................................. 29

Conclusion…….. ....................................................................................................................... 32

CHAPTER III: METHOD ......................................................................................................... 35

Justification of Method .............................................................................................................. 35

Participants……. ....................................................................................................................... 36

Instruments……. ....................................................................................................................... 39

Procedures…….. ....................................................................................................................... 41

CHAPTER IV: RESULTS AND DISCUSSION ...................................................................... 43

Results………… ....................................................................................................................... 44

Speech-Language Pathology (SLP) Training ........................................................................ 44

Confidence in Performing Medical Tasks and Counseling ................................................... 46

SLPs’ Confidence in Performing Medical Tasks and Counseling .................................... 47

SLPs’ Confidence in Performing Medical Tasks .......................................................... 47

SLPs’ Confidence in Providing Informational Counseling ........................................... 48

SLPs’ Confidence in Providing Personal Adjustment Counseling ............................... 50

Comparison of SLPs’ Confidence in Providing Informational Counseling to Personal Adjustment Counseling. ................................................................................................ 52

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Counseling ................ 53

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SLPs’ Confidence and Parents’ Perception of SLP Confidence in Informational Counseling. .................................................................................................................... 53

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Personal Adjustment Counseling ..................................................................................................................... 55

Frequency of Performing Tasks ............................................................................................ 58

SLPs’ Frequency of Counseling ........................................................................................ 58

SLPs’ Frequency of Providing Informational Counseling. ........................................... 59

SLPs’ Frequency of Providing Personal Adjustment Counseling. ................................ 61

Comparison of SLPs’ Frequency in Providing Informational Counseling to Personal Adjustment Counseling. ................................................................................................ 64

SLPs’ Frequency of Counseling Patients in Relation to Confidence Levels of Counseling Methods. ..................................................................................................... 64

Parents’ Perception of how Frequently SLPs Provide Counseling ................................... 65

Parents’ Perception of how Frequently SLPs Provide Informational Counseling. ....... 65

Parents’ Perceptions of how Frequently SLPs Provide Personal Adjustment Counseling. .................................................................................................................... 66

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide Counseling 67

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide Informational Counseling .............................................................................................. 67

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide Personal Adjustment Counseling. ................................................................................................ 68

Discussion………...................................................................................................................... 68

Speech-Language Pathology (SLP) Training ........................................................................ 68

Confidence in Performing Medical Tasks and Counseling ................................................... 71

SLPs’ Confidence in Performing Medical Tasks and Counseling .................................... 71

SLPs’ Confidence in Performing Medical Tasks. ......................................................... 72

SLPs’ Confidence in Providing Informational Counseling. .......................................... 72

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SLPs’ Confidence in Providing Personal Adjustment Counseling. .............................. 74

Comparison of SLPs’ Confidence in Providing Informational Counseling to Personal Adjustment Counseling. ................................................................................................ 75

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Counseling ................ 76

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Informational Counseling. .................................................................................................................... 76

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Personal Adjustment Counseling. .................................................................................................................... 78

Frequency of Performing Tasks ............................................................................................ 79

SLPs’ Frequency of Counseling ........................................................................................ 80

SLPs’ Frequency of Providing Informational Counseling. ........................................... 80

SLPs’ Frequency of Providing Personal Adjustment Counseling ................................. 82

Comparison of SLPs’ Frequency in Providing Informational Counseling to Personal Adjustment Counseling. ................................................................................................ 84

SLPs’ Frequency of Counseling Patients in Relation to Confidence Levels of Counseling Methods. ..................................................................................................... 85

Parents’ Perceptions of how Frequently SLPs Provide Counseling .................................. 86

Parents’ Perception of how Frequently SLPs Provide Informational Counseling. ....... 86

Parents’ Perceptions of how Frequently SLPs Provide Personal Adjustment Counseling. .................................................................................................................... 87

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide Counseling ........................................................................................................................................... 89

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide Informational Counseling. ............................................................................................. 89

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide Personal Adjustment Counseling. ................................................................................................ 90

CHAPTER V: CONCLUSION ................................................................................................. 92

Major Conclusions ..................................................................................................................... 92

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Implications of the Research Findings ...................................................................................... 93

Limitations…….. ....................................................................................................................... 94

Recommendations for Future Research ..................................................................................... 96

Final Thoughts…. ...................................................................................................................... 98

REFERENCES… ...................................................................................................................... 99

APPENDIX A: SURVEY ITEM: Q10 Medical Condition .................................................. 108

APPENDIX B: SLP SURVEY INSTRUMENT ................................................................... 110

APPENDIX C: PARENT SURVEY INSTRUMENT .......................................................... 153

APPENDIX D: PARENT INTERVIEW MODEL QUESTIONS ........................................ 188

APPENDIX E: HUMAN SUBJECTS RESEARCH COMMITTEE (HSRC) APPROVAL 190

APPENDIX F: RECRUITMENT MESSAGES .................................................................... 191

APPENDIX G: SURVEY ITEM: Q54 SLPs’ Favorite Open Ended Question .................... 192

APPENDIX H: SURVEY ITEM: Q48 Experiences with SLPs ........................................... 193

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Table of Tables

Table 1: SLPs’ Graduate Academic Preparation .......................................................................... 45

Table 2: SLPs Frequency of Implementing Informational Counseling Techniques in Therapy .. 59

Table 3: SLP Frequency of Implementing Personal Adjustment Counseling Techniques in Therapy .......................................................................................................................................... 62 Table 4: Parents’ Perception of how Frequently their Child’s SLP Provided Informational Counseling ..................................................................................................................................... 66 Table 5: Parents’ Perception of how Frequently their Child’s SLP Provided Personal Adjustment Counseling ..................................................................................................................................... 67

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Table of Figures

Figure 1: Primary work site of SLPs ........................................................................................... 37

Figure 2: Parent/caregiver relationship to the child with a tracheostomy tube ............................ 38

Figure 3: Current age of child with a tracheostomy tube ............................................................. 38

Figure 4: Proportion of children reporting medical conditions requiring tracheostomy tubes .... 39

Figure 5: How SLPs obtained experience to work with pediatric tracheostomy patients ............ 46

Figure 6: SLPs’ confidence in performing medical tasks for pediatric tracheostomy patients .... 48

Figure 7: Confidence in Informational Counseling with respect to academic preparation .......... 50

Figure 8: Confidence in Personal Adjustment Counseling with respect to academic preparation ....................................................................................................................................................... 52 Figure 9: Mean confidence ratings of SLPs delivering informational counseling and parents’ perception of their SLP’s comfort in delivering informational counseling ................................... 54 Figure 10: Mean confidence ratings of specific informational counseling techniques used by SLPs and perceived by family caregivers ..................................................................................... 55 Figure 11: SLPs’ confidence in delivering personal adjustment counseling and parent’s perception of their SLP’s comfort in delivering personal adjustment counseling ........................ 56 Figure 12: Confidence of specific personal adjustment counseling techniques used by SLPs and perceived by family caregivers ...................................................................................................... 58 Figure 13: Frequency in providing Informational Counseling with respect to academic preparation ..................................................................................................................................... 61 Figure 14: Frequency of providing Personal Adjustment Counseling with respect to academic preparation ..................................................................................................................................... 64

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CHAPTER I: INTRODUCTION

Tracheotomies have been performed since the 17th century and while there have been

some adjustments and advancements in the technique and technology, the surgical procedure has

remained relatively constant for the past 200+ years (Zeitels, Broadhurst, Akst, & Lopez-Guerra,

2008, p. 6). The history and amount of practice behind tracheotomies should result in high

success levels and essentially perfect outcomes. Tracheotomies, however, are considered a risky

surgery, while the medical criteria for requiring a tracheotomy continue to increase. Due to the

high risk and frequency of complications, this surgical procedure requires a substantial amount

of postoperative care and support from medical professionals and the child’s caregiver(s).

These risks are further complicated for a medically fragile child needing a life-saving

procedure because the surgery involves complications 70% of the time and a mortality rate of

4% (Rudnick & Mitchell, 2009, p. 161). To increase the stress factor for a parent, consider the

implications that a “mean hospital stay following tracheostomy in an infant or child is 50 days

with an average cost of $200,000” to maintain the child’s life (Yellon, 2008, p. 69). The financial

implications among other reasons cause many families to push for an earlier discharge from the

hospital in order to return back into the home environment. In addition, tracheostomies require

close relationships with medical professionals. While these medical professionals are responsible

for providing various services to the patient, including therapy and counseling, these services

should also be provided for the family. As these pediatric patients transition out of the hospital

and into a natural, home setting, parents often must transition into a medical role to provide

postoperative care for their child, increasing stress levels for the family.

Speech-language pathologists (SLPs) are non-medical professionals that will remain in

the patient and family’s life throughout the patient’s journey in the hospital through achieving

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long-term objectives. Because of the consistency and presence in the family’s journey, it is in the

SLP’s best interest to be familiar with various techniques to address the emotional impact of a

pediatric patient receiving a tracheostomy tube and understand the ways in which the parents

perceive these techniques. This chapter will outline the purpose of this study, indicate both

scholarly and practical rationales, review important terms, provide background information, and

discuss the method of how data will be collected.

Purpose Statement

The purpose of this study is to investigate the interventions provided and the counseling

techniques use d by speech-language pathologists (SLPs) to address the emotional impact for

both pediatric patients receiving tracheostomy tubes and their parents/family caregivers. A

secondary purpose is to investigate caregivers’ perspectives of the counseling methods provided

by SLPs to pediatric patients and their families, including bibliotherapy, educational products,

group therapy, and use of open-ended questions.

Rationales

This study contains both scholarly and practical rationales. The first scholarly rationale is

the limited research regarding the emotional impact of children receiving tracheostomy tubes on

pediatric patients themselves, and their family caregiver(s). Hopkins, Wetstone, Foster, Blaney,

and Morrison (2009) researched the impact of a tracheotomy on the quality of life of pediatric

patients and their families, as viewed by their caregiver, focusing on stress and anxieties related

to management of the tracheostomy tube (p. 15). Hopkins and colleagues (2009) reported that the

family caregivers perceived their child with a tracheostomy tube to be well adjusted to his/her

disability and technology, while caregivers of children with tracheostomy tubes indicated a

greater negative impact on their quality of life (pp. 18-19). Research, however, has not yet

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investigated the involvement of speech-language pathologists (SLPs) in addressing the emotional

impact of tracheostomy tubes on the quality of life for pediatric patients with tracheostomy

tubes. Therefore, this study will investigate the interventions and techniques SLPs utilize in order

to address the various emotional impacts of pediatric patients receiving a tracheotomy.

The second scholarly rationale is related to the extent of informational and personal

adjustment counseling that tracheostomy patients receive in a hospital setting. Past research has

shown that patients receive insufficient and inconsistent informational counseling by hospital

staff members, leading to negative and traumatic experiences while they are in the hospital

(Sherlock, Wilson, & Exley, 2009, p. 504). However, research by Sherlock and colleagues had a

focus on the informational counseling and did not address personal adjustment counseling

methods provided to their adult tracheostomy patients. In addition, there is limited research on

the informational and personal adjustment counseling methods provided to pediatric

tracheostomy patients. Therefore, this study will investigate both the informational and personal

adjustment counseling techniques SLPs provide to pediatric tracheostomy patients and to their

families in hospitals.

A rationale that combines both scholarly and practical aspects is related to the lack of

academic preparation from graduate programs in incorporating counseling within therapy

sessions. Research has indicated that there is minimal focus on counseling methods and

techniques within graduate training programs, resulting in many clinicians, especially new

clinicians lacking confidence in the integration of counseling within their therapy sessions with

clients (Phillips & Mendel, 2008, p. 45). Specifically, a 2008 survey by these authors noted that

only 12% of surveyed clinicians felt adequately prepared to counsel clients after receiving their

training from their respective graduate programs (p. 45). A similar lack of training for graduate

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students was demonstrated in the research of Victorino and Hinkle (2019), who described the

limited information regarding counseling skills utilized by SLPs and the difficulty in assessing

the amount and quality counseling skills within therapy sessions (p. 110). It was argued that the

main objective of therapy focuses on communication skills with minimal emphasis on

counseling. In addition, it is difficult to analyze the quality of counseling within therapy sessions

because “direct observation and measurement of counseling skills is challenging” (p. 110). While

research has noted the difficulty in assessing and implementing counseling within therapy for

SLPs, research has not yet investigated the effectiveness and quality of counseling for the

“niche” sample population of SLPs working with pediatric clients with tracheostomy tubes and

their families. A purpose of this study will be to investigate the implementation of counseling

within therapy sessions for pediatric patients with tracheostomy tubes.

A practical rationale is the benefits SLPs can gain from understanding the emotional

impact of pediatric patients requiring tracheostomy tubes. It is necessary to understand the

importance of both informational counseling and personal adjustment counseling in order to

address the patient’s transition from using this technology in a hospital setting to using the

technology in the home and social settings. As this is a specialized population that typically

requires speech-language therapy, SLPs can benefit from gaining knowledge about various

therapy techniques in order to address the emotional impact of tracheostomy tubes for these

patients and their families.

Definitions

Several terms must be defined in order to fully understand this study. A tracheotomy

refers to the surgical procedure of receiving a tracheostomy tube. This procedure is utilized in

order to “quickly relieve upper airway obstruction due to infections processes” and more

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commonly used for “premature infants who require prolonged ventilatory support or because of

failure of extubation secondary to congenital or acquired airway abnormalities” (Rudnick &

Mitchell, 2009, p. 159). Similarly, a tracheostomy “refers to the physical hole in the trachea (or

the tube placed through it)” (p. 159). A tracheostomy is placed through two or three tracheal

rings at the second, third, and fourth tracheal rings, which lie below the larynx and vocal folds

(p. 161). Because the tracheostomy is physically placed below the larynx, a disruption in verbal

communication results. As a common etiology for requiring a tracheostomy tube, it is important

to understand the term pulmonary hygiene. Pulmonary hygiene, or previously referred to as

pulmonary toilet, refers to procedures used by individuals who are unable to “cough and swallow

to clear secretions from the upper airway, chronically aspirate, and cannot maintain an open

airway” (Abraham, 2018, para. 6). Providing services to individuals with tracheostomy tubes

falls under the ASHA Scope of Practice of a speech-language pathologist (SLP), a professional

who will be further described in the background section to follow. Finally, the term caregiver in

this study will refer to any parent, family member, or legal guardian involved in caring for a

child with a tracheostomy tube.

Background

This section will discuss various etiologies of requiring a tracheotomy, the surgical

procedure along with the medical sequelae of receiving a tracheotomy, and various forms of

communication methods utilized by individuals with a tracheostomy tube in place. Finally, this

section will also discuss the role of the SLP in providing services to pediatric patients with

tracheostomy tubes, including informational and personal adjustment counseling methods that

might be used.

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Etiologies of Pediatric Patients Requiring a Tracheostomy Tube

Tracheotomies can be performed as emergency measures or formally completed as an

elective surgical procedure in the hospital. Emergency tracheotomies may be performed as a

“lifesaving measure… and a formal tracheostomy carried out when the patient’s condition has

stabilized” (Yellon, 2008, p. 74). This study will focus on formal tracheotomies, which are

performed in the pediatric population, usually under one year of age, for one of three reasons.

First, the most common etiology for a pediatric patient is prolonged ventilator dependence

(Rudnick & Mitchell, 2009, p. 160). The increased survival rate of premature infants increases

potential airway abnormalities, resulting in more infants to become ventilator dependent. A

tracheostomy is recommended for these premature infants who are unable to tolerate a safe

extubation from his or her ventilator for a variety of reasons (p. 160). Second, pediatric patients

who suffer from upper airway obstruction can result in said individual requiring a tracheostomy

tube. Finally, some neurological conditions require pulmonary hygiene procedures, which can

result in the need for a tracheostomy tube. In these latter cases, tracheostomy tubes are utilized to

“assist with ventilation, prevent chronic aspiration, or facilitate pulmonary toilet” (p. 160).

Surgical Procedure for Tracheotomy

Preoperative planning for a tracheotomy is important to determine the likelihood of

success of the tracheostomy based on the individual’s anatomy (Yellon, 2008, p. 69). The

surgical procedure begins by using an endotracheal tube with a rigid bronchoscope to “secur[e]

the airway” during the surgery (p. 70). Positioning the individual using a shoulder roll will better

expose the neck to allow the surgeon to make a small incision beneath the cricoid cartilage,

remove extra fat to allow better visualization, and the midline avascular muscular raphe can then

be divided to expose the anterior tracheal wall (Rudnick & Mitchell, 2009, p. 161). A vertical

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incision is made through two or three tracheal rings and silk or polypropylene structures are

placed on both sides of the vertical incision in the trachea as a form of guidance in finding the

tracheostomy incision position for later tube changes (p. 161). The endotracheal tube is slowly

pulled to the level right above the incision until the tracheostomy is inserted and secured through

traction sutures (Yellon, 2008, p. 71).

Variations of Tracheostomy Tubes

Tracheostomy tubes vary in relation to their inner diameter, length, presence of cuff, and

valves. The tracheal tube should “fill two-thirds of the tracheal space,” but should fill a greater

amount of the tracheal space if the pediatric individual uses a ventilator or requires suctioning

(Kertoy, 2002, p. 3). The presence of a single or double cannula will impact the diameter of the

tracheal tube. A single cannula is more beneficial for individuals in need of ventilatory

assistance, while a double cannula is more beneficial for individuals who do not utilize

ventilators. The outer cannula maintains the tracheostomy stoma, while the inner cannula is not

permanent in order to allow for removal and cleaning (Molnar, n.d., para. 2). Tracheostomy

tubes vary in length and “should lie 7-20 mm proximal to the tracheal carina” (Rudnick &

Mitchell, 2009, p. 161). Tracheostomy tubes may be cuffed or uncuffed. Cuffed tubes reduce the

likelihood of air leakage when using a ventilator (Rudnick & Mitchell, 2009, p. 161). Inflated,

cuffed tubes allow air to flow through the lungs, while creating a seal from allowing air to flow

through the upper airway (Kertoy, 2002, p. 3). Finally, some individuals with tracheostomy tubes

are able to tolerate a speaking valve to promote speech sound production (Rudnick & Mitchell,

2009, p. 161).

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Medical Sequelae for Tracheotomy

There are various complications that arise from the presence of a tracheostomy tube

including, but not limited to, swallowing problems, obstruction of the tracheostomy tube, and

accidental decannulation. Insertion of the tracheostomy tube causes a “partial fixation of the

vertical motion of the larynx,” which may lead to dysphagia in some individuals (Yellon, 2008,

p. 77). The issues may be reduced by a cuffed tracheostomy tube and frequent suctioning. A

tracheostomy tube must not be too short, or too long in order to avoid being obstructed by the

posterior or anterior wall of the trachea (pp. 77-78). The tube may also become obstructed by

plugging of the tube, which can be reduced by frequent suctioning and humidified air (p. 78).

Accidental decannulation may occur when the tracheostomy tube becomes dislodged from the

tracheostomy, which has been found to be the most dangerous within the first five days after

surgery (p. 78).

Communication Methods

Individuals who receive tracheostomy tubes may become aphonic, or lose their ability to

produce speech sounds because the tracheostomy tube is placed below the larynx and interferes

with the airflow to the vocal folds (Kazandjian & Dikeman, 2008, p. 188). Ability for airflow to

reach the vocal folds to phonate, or produce speech sounds, is largely dependent on the size of

the inner diameter and the presence of an inflated cuff. Communication methods for individuals

with tracheostomy tubes include, but are not limited to one-way speaking valves, manipulation

of the tracheostomy tube, and/or the use of Augmentative or Alternative Communication (AAC)

devices. One-way speaking valves are attached to the 15-mm hub of the tracheostomy tube

protruding from the individual’s neck (p. 195). The valve directs airflow back through the

tracheostomy tube during inspiration but closes and redirects airflow to the upper airway system

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and to the vocal folds during expiration (p. 195). The redirection of air to the vocal folds allows

the individual to phonate typically. However, it is necessary for the individual to be able to

tolerate cuff deflation or have a cuffless tube in order to use a one-way speaking valve.

Manipulating a tracheostomy tube involves a deflated cuff, which the individual with the

tracheostomy tube may or may not be able to tolerate. The deflated cuff gives the individual

“some control over the upper airway… and tolerate occlusion of the tracheostomy tube optimally

after full cuff deflation” (p. 192). Manipulating the tube through finger occlusion gives the

individual more control over the upper airway system and the patient may be able to utilize his or

her vocal folds in order to phonate. Finally, some individuals who are unable to effectively use

verbal communication may utilize Augmentative or Alternative Communication (AAC) devices.

These devices can vary “depending on the patient’s cognitive communication status as well as

his or her physical motor ability” (p. 208). These devices can range from picture boards to word

phrase boards or electronic communication devices with speech synthesis, often under the

guidance of a speech-language pathologist.

Role of the Speech-Language Pathologist (SLP)

Providing evaluations and therapy to individuals with a tracheostomy tube ideally makes

use of an interdisciplinary approach, in order to provide the patient with a variety of

professionals’ knowledge and practices. As detailed in the American Speech-Language-Hearing

Association’s (ASHA, 2020) Scope of Practice for SLPs includes, but is not limited to the:

screening, assessment, diagnosis, and treatment of persons with swallowing and/or

communication disorders related to artificial airways, including tracheostomies, with and

without ventilator dependence. The professional roles and activities in speech-language

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pathology include clinical/educational services (diagnosis, assessment, planning, and

treatment), advocacy, administration, and research. (para. 3)

When providing services to pediatric patients with tracheostomy tubes, ASHA has noted

the importance of “providing ongoing assessment with attention to parent/caregiver experience,

including caregiver stress, comfort during interaction, and ability to facilitate positive cognitive

communication development” (ASHA, 2020, para. 45). The relationship with the patient’s

caregiver includes both informational and personal adjustment counseling.

Description of Method

This study will primarily utilize a quantitative research method using online surveys in

order to assess counseling methods speech-language pathologists (SLPs) use as a means of

addressing the emotional impact on a pediatric patient receiving a tracheostomy tube and their

family. A second survey will also investigate the family caregivers’ perspective of these

counseling methods. This study will also incorporate a qualitative research method approach,

further interviewing parents of pediatric tracheostomy patients who are interested in expanding

on the survey or explaining their experiences. Experienced SLPs providing speech-language

therapy to pediatric patients with tracheostomy tubes will be surveyed along with patients’

caregivers.

Conclusion

This chapter provided the purpose of this study, indicated both scholarly and practical

rationales, defined important key terms, reviewed background information, and briefly discussed

the method of how data will be collected. This study will investigate the counseling techniques

SLPs utilize in order to address the emotional aspect of a pediatric patient receiving a

tracheostomy tube, while also investigating the caregivers’ perspectives of these techniques.

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The emotional impact of a child receiving a tracheotomy may have a significant impact

on the quality of life of the both child and the family caregiver. While receiving a tracheostomy

tube has major health and financial implications, the caregiver often must transition into a

medical role as the child returns to home life. As described by Hopkins et al., (2009) “caring for

a tracheostomized child has far reaching effects on the caregiver, adversely affecting health,

emotional well-being, sleep, relationships and family life in the majority” (p. 18). In order to

address the emotional impact of a child who has received a tracheotomy, SLPs, as a non-medical

professional involved in providing services to these individuals and their caregivers, will benefit

from understanding the techniques that can be utilized to most effectively address this impact

and best understand how these techniques are perceived by the caregiver. The following chapter

will review previous scholarly research in order to provide a foundation for this study.

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CHAPTER II: LITERATURE REVIEW

While the surgical procedure for a tracheotomy has remained relatively constant for over

200 years, the indications for the surgery have changed. As medical advancements have

increased, “tracheotomy has evolved from an acute life saver to an adjunct in treating infants and

children with chronic underlying disease” (Resen, Grønhøj, & Hjuler, 2018, p. 807). In addition,

pediatric patients who undergo a tracheotomy are becoming younger. In fact, the majority of

pediatric patients are less than a year old (Kobak, 2020, slide 5). The early age at which many

undergo the surgical procedure may have major impacts on parental experiences, making the

interactions with medical professionals and counseling methods provided incredibly important.

Due to the role of the speech-language pathologist (SLP) in providing therapy to these

children with tracheostomies, including counseling needs, the purpose of this study is to

investigate the interventions provided and the counseling techniques used by SLPs to address the

emotional impact for pediatric patients receiving tracheostomy tubes and their parents/family

caregivers. A secondary purpose of this study is to investigate caregivers’ perspectives of the

counseling methods provided by SLPs to pediatric patients and their families, including

bibliotherapy, educational products, group therapy, and use of open-ended questions.

In order to fully understand the importance of the SLP’s role in the lives of pediatric patients

with tracheostomies, along with their families, it is first important to understand the existing

literature. This chapter will review previous research examining the various communication

methods used by pediatric patients with tracheostomies, parental experiences, and the SLP’s role

in providing therapy, counseling, and other clinical services.

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Communication by Patients with Tracheostomy Tubes

Pediatric patients with tracheostomies typically require assistance in communication due

to the air flow bypassing the vocal folds, preventing phonation required for speech. In a clinical

forum conducted by Woodnorth (2004), the researcher noted while there may be some air

leakage from the tracheostomy tube that is able to pass through the vocal tract, there may not be

adequate air flow “to achieve the driving force necessary for normal voice production” (p. 364).

Rather, the cannulation, or presence of the tracheostomy tube in the trachea, impacts the ability

to phonate or vocalize. Cannulation during the period of early speech sound development

physically inhibits vocalizations, strongly increasing the likelihood of speech production delays

in tracheotomized children due to their inability to babble and vocalize (Cho Lieu, Muntz, Prater,

& Stahl, 1999, p. 202).

In order to communicate in the presence of a tracheostomy tube, there are two

overarching ways to achieve oral communication: manipulation of the tracheostomy tube and

usage of a one-way speaking valve. For non-vocal or aphonic pediatric patients, the usage of

Augmentative and Alternative Communication (AAC) devices is another option used to promote

communication. The SLP will often provide guidance through evaluations and assessments in

determining the most effective mode of communication for the child, with regard for “the

cognitive, physical, and medical requirements for any communication system or device”

(Woodnorth, 2004, p. 366). It should also be noted that communication methods may vary

throughout the time of cannulation. In addition, because this study focuses on counseling

methods with relation to communication, this study does not provide an extensive list of

communication options for individuals with tracheostomy tubes. For more information regarding

other possible communication options and the effectiveness of increasing communication, see

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ten Hoorn, Elbers, Girbes, and Tuinman (2016) Communication with conscious and

mechanically ventilated critically ill patients: A systematic review.

Manipulation of Tracheostomy Tube

One method to achieve oral communication is through manipulation of the tracheostomy

tube. Tracheal occlusion (closing) with a finger or digital occlusion, is one method to increase

oral communication. This is achieved by placing a gloved finger over the fully deflated or

cuffless tracheostomy tube as the patient exhales to “redirect air to the upper part of the airway

and allow the air to pass through the vocal cords” (Morris, Bedon, McIntosh, & Whitmer, 2015,

p. 18).

A second method of manipulating the tracheostomy tube may include utilizing the air that

leaks up through the trachea around the deflated or cuffless tracheostomy tube. Woodnorth’s

research in 2004 indicated that an adequate amount of air leakage around a fully deflated the

cuff, may allow for speech sound production (p. 365). The speech sound production may be

“soft” and only produced in short time frames or periods. In addition, children may learn to drop

their chin as a way to increase the potential air leakage that is able to pass through the trachea as

a means of utilizing air leakage as a method of communication (Kobak, 2020, slide 26). This

method of manipulation may negatively impact pragmatic social skills, however, as the child is

typically not able to make eye contact while communicating, in this “dropped chin” position.

While manipulation of the tracheostomy tube may be a potential communication method,

it is not commonly used, especially for young children because this method of manipulation

tends to increase anxiety and discomfort in patients due to the cuff deflation. Manipulation of the

tracheostomy through finger occlusion, however, is a more commonly utilized method in

assessing the client’s ability to tolerate a speaking valve in the future (Morris et al., 2015, p. 17).

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Speaking Valves

Cho Lieu and colleagues (1999) investigated tracheostomy tubes on spoken language

development for pediatric patients (pp. 201-202). Due to cannulation impacting early speech

sound development, these researchers have noted the importance for medical professionals to

attempt transitioning the child into earlier use of speaking valves in order to allow for

vocalization practice. While Cho Lieu and colleagues (1999) noted that the comorbidity of past

medical conditions (e.g., upper airway abnormalities, lower airway disease, or prematurity) may

also impact the communication development in children with tracheostomy tubes, professionals

should understand the importance of exploring possibilities in promoting spoken language

development and learning oral motor skills via the use of speaking valves, if desired by the

family (pp. 201-202). In a systematic review completed by O’Connor, Morris, and Pratz (2019),

past studies indicated that speaking valves have additional “improvements in ventilation and

ventilation distribution, olfaction, and secretion management,” in addition to the improvements

of increased ability in oral communication (p. 363). Research by Buswell, Powell, and Powell

(2017), noted however, that pediatric patients with “minimal air leakage around the tracheostomy

tube and/or a restricted suprastomal airway, may not tolerate a one-way valve, as they are unable

to exhale adequately with the valve on” (p. 941). While not all pediatric patients can tolerate a

speaking valve, research by Buswell and colleagues discovered adaptions made to the Passy-

MuirÒ speaking valve, by drilling one or two holes in the valve, resulted in an increase in its

toleration by 41% (Buswell et al., 2017, p. 943).

There are a variety of designs for one-way speaking valves, however, the Passy-MuirÒ

speaking valve (PMV) remains the only closed-position design, which allows the valve to be

closed at rest and open during inspiration. Due to the closed-position design, the PMV is the

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most commonly used speaking valve and apparently the only speaking valve that has been

studied on pediatric patients (Zabih et al., 2017, p. 1599). These authors noted that there should

be a gradual increase of tolerance for the PMV because “patients may initially experience

increased coughing due to restoration of a closed respiratory system, which re-establishes

subglottic pressure and normalizes exhaled airflow in the oral/nasal chambers” (Hofmann,

Bolton, & Ferry, 2008, p. 83). The pediatric patient and family members will ideally work with a

trained SLP to increase consistency of use and tolerance of the PMV. Many tracheostomy

patients may benefit from AAC devices prior to consistent usage of the PMV as a temporary

means of communication.

Augmentative and Alternative Communication (AAC)

AAC devices may also be used as a communication method for tracheostomy patients

who are aphonic or unable to effectively communicate while cannulated with the tracheostomy

tube. In the hospital, an SLP may recommend an AAC device or adjust an AAC device to

accommodate “the changes in positioning, physical access, and mental alertness associated with

the hospital experience,” which “often makes communication access difficult” (Santiago &

Costello, 2013, p. 103). The selection of an AAC device will be dependent on the cognitive and

physical abilities of the tracheostomy patient. While “effective communication between the

patients and their providers across healthcare settings has been identified as a key factor in

patient safety, satisfaction, and overall quality of care,” it is important for all patients to have

communicative abilities with those in their community to improve quality of life (Santiago et al.,

2019, p. 1).

For individuals who are unable to tolerate a speaking valve or another oral

communicative method, AAC devices can provide communication through an array of high-

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technology, low-technology, aided, or unaided device options. In the 2019 study by Santiago and

colleagues, the researchers determined that for the majority of pediatric tracheostomy patients

who underwent consultations regarding AAC devices prior to the tracheotomy, all studied

patients ultimately received adjustments to their AAC devices to accommodate the hospital

environment (p. 4). In addition, adjustments or the use of AAC devices may be used in aphonic

pediatric patients “to enhance overall development, expressive communication, receptive

communication, emotional wellbeing, and participation in care” (p. 6).

Communication, whether through the use of technology or through vocalizations,

arguably has a positive effect on emotional well-being, for both the client and their family.

Specifically, the ability for a caregiver to bond with his or her child relies on the ability to

communicate. “When an infant or toddler is unable to produce vocalizations, the quality of the

caregiver-child interaction may be compromised” (Hofmann et al., 2008, p. 78). Regardless of

method of communication, the ability to interact and communicate with one’s child will impact

the parental experience. Furthermore, the child’s experiences and language development will

have a major impact for the quality of the caregiver-child interactions.

Parental Experiences with a Child Post-Tracheotomy

Once a tracheotomy has been surgically completed on a pediatric patient, not only the

child, but also the caregivers must transition into a variety of new roles in order to adjust their

intensive daily routines to ensure the safety of the child. While their child may experience longer

life expectancy due to the potentially life-saving procedure, tracheotomies often are associated

with “long-term implications for the child’s quality of life, caregiver burden, and caregiver’s

quality of life” (Nageswaran, Golden, Gower, & King, 2018, p. 354).

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In a literature review by Flynn, Carter, Bray, and Donne (2013), parental experiences

were evaluated after their child had been tracheotomized (p. 1633). Researchers utilized previous

studies in order to fully analyze parental experiences, in which they narrowed their search from

442 articles down to 10, emphasizing the key terms “parental attitude, medically fragile,

caregiver burden” (p. 1631). Findings indicated three main themes from parental experiences:

caregiving experiences, social experiences, and experiences of medical services. More

specifically, after a child was discharged from the hospital, researchers found that for many

parents and families, their “medical” role in the child’s life increased dramatically. Due to this

increase in parental responsibility, parents stated that it was important to have access to medical

professionals who had a relationship with their child. Parents reported that these professionals

should be available to provide guidance after the child is discharged from the hospital to help the

family feel supported in the transition back home.

Flynn and colleagues (2013) noted, however, that many parents indicated a lack of such

relationships and the lack of resourcefulness of medical professionals; notably the Clinical Nurse

Specialist and the Community Nurse; but in contrast, had rather gained support from outside

social networks (p. 1633). Further, “problems identified by parents in their relationships with

professionals include[d] a lack of emotional support, a lack of empathy and apparent failure to

acknowledge parents’ experiential knowledge” (Kirk & Glendinning, 2002, p. 626). Often

parental experiences were a reflection of their specific experiences relating to the decision to

perform a tracheotomy, their adjustment into a medical role, and the impact socially of caring for

a child with a tracheostomy tube.

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Decision to Perform Tracheotomy

Prior to a tracheotomy, caregivers should be provided all of the necessary information

regarding tracheotomies, including information about the surgical procedure, what to expect after

the surgery, how to care for one’s child, among other instructions. Kirk and Glendinning (2004)

reported that caregivers felt they lacked informational counseling by medical professionals when

being discharged from the hospital. As a result of the family’s strong desire to have his or her

child back home, families often felt rushed into the decision and unprepared for the adjustment

away from the hospital (p. 212). The lack of communication resulted in feelings of

unpreparedness in performing clinical procedures, knowledge of nursing needs, and

technological care that is involved in providing therapy services for a pediatric tracheostomy

patient. Specifically, many caregivers were not informed about the high mortality rate of

pediatric patients with a tracheostomy stating that it was “[un]clear how well physicians counsel

caregivers about the mortality after tracheostomy” (Nageswaran et al., 2018, p. 359). Despite the

challenges associated with the decision to perform a tracheotomy on one’s child, Nageswaran

and colleagues (2018) positively concluded that caregivers tended to be satisfied in their decision

allowing for the extension of their child’s life (p. 360).

The relationship between medical professionals and caregivers is an essential factor in

order for caregivers to feel comfortable in making a decision to allow for the completion of a

tracheotomy. A 2006 study by Carnevale, Davis, Rennick, and Troini, however, found that the

majority of caregivers for children with tracheostomy tubes felt disconnected from the medical

professionals, resulting in “a sense of exclusion, profound isolation, extraordinary responsibility,

resentment, and distrust of the medical system” (p. 53). In addition, these families indicated in

the case of performing a tracheotomy as a life-saving procedure, there was no choice or

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alternative in the decision to proceed with the surgery (p. 53). Caregiver decisions to have a

tracheotomy performed on their child should “involve information sharing between healthcare

providers and caregivers both about medical and personal preferences” (Nageswaran et al., 2018,

p. 354).

Parental Adjustment into a Medical Role

As stated previously, caregivers of pediatric patients often must transition into a “medical

role” after being discharged from the hospital. Caregivers become experts in tracheostomy tube

maintenance and become the child’s lifeline often due to specific training from various programs

and from “experiential and intuitive knowledge derived from their subsequent experience of

caring for their child” (Kirk & Glendinning, 2002, p. 628). Despite caregiver expertise, the

reported lack of communication and guidance provided by medical professionals leads to

“uncertainty and anxiety,” in which caregivers would “benefit from concerns being explored and

addressed proactively” (Westwood, Hutchins, & Thevasagayam, 2019, p. 6). Similarly, a 2008

study by Mah, Thannhauser, McNeil, and Dewey, found that families created a “new perception

of normal” surrounding “the equipment, the restrictions in lifestyle, and other demands of care,”

in which caregivers were responsible for maintenance including suctioning and tube feeding (p.

985). In addition, Mah and colleagues (2008) reported that after caregivers were able to reduce

stress and anxiety by essentially becoming experts on their child’s technology and equipment,

families were then better able to advocate for their child (p. 986). Similarly, a 2009 study

completed by Hopkins, Whetstone, Foster, Blaney, and Morrison also found that caregivers

adjusted to the medical role in managing their child with a tracheostomy well but felt that

medical professionals should focus more on this adjustment prior to the tracheotomy (p. 18).

Despite apparently adjusting well, these families “remained concerned about their child’s ability

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to breathe, and their physical and emotional health after the tracheotomy” (Hopkins et al., 2009,

p. 18). The concern of many families regarding their child’s physical and mental health can

consequently lead to additional feelings of anxiety and isolation.

Social Isolation

After caregivers make their decision to have a tracheotomy performed for their child and

over time, become experts in the medical role, the social changes associated for caregivers of

these pediatric patients with tracheostomy tubes may linger as long as the child is cannulated.

“Social isolation is a recurring theme within existing literature …, which indicate a lack of time

and energy for social activities and resulting feelings of isolation,” which may stem from

feelings of stigma, a lack of other individuals understanding their child, and the difficulties of

being able to comfortably care for their child away from home (Westwood et al., 2019, p. 6). In

addition, Flynn and colleagues (2013) concluded that many families become socially isolated in

response to not feeling comfortable in other social settings (p. 1633).

In order to socialize, others must understand and accept the caregivers along with the

tracheotomized child (Flynn et al., 2013, p. 1633). Family caregivers’ professional lives may also

be impacted by the decision to perform a tracheotomy, which impacts their socialization and

work responsibilities. Hopkins and colleagues (2009) demonstrated that in their study, 73% of

caregivers were full time parents and separately, parents who maintained their profession felt

they would be working more hours at a higher-paying job if their child did not have a

tracheostomy (pp. 17-18). Interestingly, full-time family caregivers tended to feel more anxiety

and felt more socially isolated than a caregiver who maintained a job outside of the home (Flynn

et al., 2013, p. 1633).

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To reduce feelings of isolation, it has been suggested as beneficial for families to find

others in the “trach community,” due to their having many commonalities and similar

experiences. For example, one can participate in the trach community through various outlets,

such as the podcasts like TrachBaby, the Facebook group Moms of Trach Babies, hospital

groups or classes, among others.

Not surprisingly, parental experiences are reliant on and influenced by their involvement

with their child’s therapy. As the caregiver is able to gain and learn more information, they can

presumably interact with greater ease, with both their child and the medical professionals.

“Active participation in the care of an infant with a tracheostomy allows parents to develop

increased sensitivity to their child’s needs, gain confidence in learning caregiving and

management skills, and engage in formal and informal discussion on care topics” (Joseph, 2011,

p. 232). As SLPs are part of the team involved in providing therapy to pediatric patients with

tracheostomy tubes, it is important that this active communication and participation continues in

speech-language therapy. This participation with the SLP will allow for caregivers to have

increased knowledge on therapy techniques and goals for more active involvement with his or

her child.

Role of the Speech-Language Pathologist (SLP)

As stated in the previous chapter, providing services, including screening, evaluation,

diagnosis, and treatment of individuals with tracheostomy tubes falls under the American

Speech-Language-Hearing Association (ASHA) Scope of Practice guidelines for an SLP. For the

purpose of this study, there will be a focus on the SLP’s role in developing and maintaining

communicative abilities for pediatric patients with tracheostomy tubes, whether that involves a

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one-way speaking valve, manipulation of the tracheostomy tube, use of an AAC device, or a

separate method of communication.

Woodnorth (2004) noted the importance of SLPs utilizing a team approach and working

with other professionals, such as physicians, other medical personnel, educators, psychologists,

and the caregivers (p. 366). However, as Mitchell and colleagues (2013) noted, “approaches to

tracheostomy care are currently inconsistent among clinicians and between different institutions”

(p. 6). In order to attempt to create consensus within medical treatment for tracheostomy patients

among the medical and nonmedical professionals to “minimize complications,” these researchers

examined existing literature to identify gaps in medical practices and create a panel to facilitate a

clinical consensus statement for tracheostomy care (p. 6). Through the panel, the consensus

included 77 statements that achieved consensus with 39 statements later dropped for low scores

of consensuses for adult and pediatric tracheostomy care and an additional 8 statements specific

for pediatric tracheostomy patients. While these researchers noted statements of consensus “are

provided for informational and educational purposes only” because “Clinical consensus

statements may reflect uncertainties, gaps in knowledge, opinions, or minority viewpoints, but

through a consensus development process, many of the uncertainties are overcome, a consensual

opinion is reached, and statements are formed” (p.17). While there is no clear statement or

clinical consensus, it is imperative that all individuals working with pediatric patients must have

an understanding of the medical history, type of tracheostomy tube, communication abilities, and

any changes during the process in order to effectively treat the child. In addition, collaboration

with the pediatric patient’s caregiver is an essential component of therapy in order to provide

families with the necessary information and counseling, as these family caregivers are the

primary providers for the child.

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SLP Preparation

The ASHA’s Scope of Practice, states that SLPs should have the skill set to provide

services to individuals with tracheostomies. Training in providing services to individuals with

tracheostomy tubes, however, has reportedly been inconsistent. Research conducted by Manley,

Frank, and Melvin (1999) concluded that SLPs had a wide variety of preparation working with

this population, specifically regarding evaluations and treatment (p. 177). In addition, Manley

and colleagues (1999) concluded 22 years ago, only 7% of graduate programs provided

coursework regarding information about treating pediatric patients with tracheostomy tubes and

further 51% of practicing SLPs felt inadequately prepared to assess and treat patients with a

tracheostomy tube (p. 174). “Due to the inherent complexity of this clinical role, competent

clinical management of tracheostomized patients is not expected of graduating speech-language

pathologists,” which may be cause for the minimal graduate coursework for an SLP (Ward et al.,

2014, p. 421). In a previous study conducted by Ward, Morgan, McGowan, Spurgin, and Solley

(2012), these researchers distributed an online survey to SLPs with prior clinical experience

working with patients with a tracheostomy in order to understand potential difficulties providing

services to these clients. The researchers found that 71% of SLPs surveyed felt confident in

providing services to patients with tracheostomy tubes, which “was achieved largely through

supervised practice, mentorship and continuing professional development activities” (pp. 327-

329). However, Ward and colleagues (2012) also reported that “almost half felt they were not up

to date with the evidence base, many experienced issues relating to the working in teams and

with poor recognition of the SLT’s role, and wanted more professional development

opportunities in this area” (p. 323).

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Speech-Language Pathologist (SLP) Treatment

As indicated by the American Speech-Language-Hearing Association (ASHA), SLPs are

often consulted in the evaluation, assessment, and therapy for communicative necessities for

individuals with tracheostomies. As stated previously, however, there is a lack of education and

academic preparation for SLPs in graduate programs regarding working with tracheostomy

patients, especially pediatric tracheostomy patients. Due to the lack of academic preparation and

training, “a significant portion of professional training must be conducted in settings that allow

the speech-language pathologist to gain appropriate background and experience” (ASHA, 1993,

p. 18). Due to this extremely specific population, most SLPs working with these patients need to

continue their understanding of providing services to pediatric patients with tracheotomies

through additional training and hands-on experiences if responsible for providing these “niche”

services.

Evaluation and Assessment

Therapy with an SLP ideally begins with an inter- or multidisciplinary evaluation of the

pediatric patient after receiving the tracheotomy. The SLP should be aware of all medical

diagnoses, the medical history, and important related background information when evaluating a

child with a tracheostomy – along with the function of any technology being utilized

(Woodnorth, 2004, p. 366). At the time of the evaluation, communication skills are assessed in

relation to cognitive skills along with the assessment of receptive language, expressive

communication, oral-motor function, articulation, and voice. The SLP evaluates the individual

through subjective and objective data collection and must continue to assess the development of

speech and language.

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In addition to evaluation, the SLP may work with a pediatric tracheostomy patient in

therapy for communication goals. In a 2020 pediatric tracheostomy course through the Passy-

Muir Education Portal, Kobak outlined the evaluation and therapy processes separately based on

chronological age of the patient. Evaluation and therapy were reportedly assessed through

primarily subjective measures from the SLP. For children birth to six months old, evaluation

focuses on achieving early developmental milestones by using the Infant Communication

Developmental Scale (Kobak, 2020, slide 30). Assessment and evaluation for children six to

twenty-four months old primarily relies on assessing receptive and expressive language and

pragmatic skills, including play behavior and cognition (slide 30).

As a way to objectively collect descriptive data, the 1984 preliminary report of

communication development in young children with tracheostomies completed by Simon and

colleagues, evaluation of either aphonia or intermittent vocalization “was documented by clinical

observations of the speech/language pathologist, … non-verbal behaviors were routinely

evaluated using subjective measurements to document primitive communication attempts, …

objective measures were obtained to document the child’s level of development and to allow

comparison of scores at various stages” (p. 40). These evaluations are utilized in order to

understand the child’s development and assist in recommending an appropriate mode of

communication. It is important to note of course, changes in medical history and communication

skills occur and should be updated throughout the child’s development and may influence the

implementation and selection of therapy.

Therapy

In addition to evaluation and assessment, “therapy” should have a primary focus on

parent education and addressing early developmental milestones. Treatment of communication

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difficulties requires continuing parental education along with attempting vocalization or oral

exhalation and exploring possibilities of AAC devices (Kobak, 2020, slides 30-31). Therapy

goals also differ based on the patient’s chronological and developmental age; and short-term

objectives in therapy for individuals with a tracheostomy tube also vary depending on the

patient’s ability to vocalize or use technology to communicate. All therapy, however, typically

has long-term objectives surrounding communicative and feeding/swallowing goals. The Speech-

Language Pathology Treatment Planner by Landis (2004) outlined the communicative goals of

needing to “increase effective oral communication” or to maintain “effective use of an

augmentative/alternative communication system in the absence of speech” (pp. 207-208). The

SLP should also be aware of additional medical complexities or components related to the

patient’s tracheostomy tube. Specifically, an SLP should ideally be continuously involved within

a medical assessment working in a multidisciplinary team to discuss the “client’s overall medical

status and respiratory needs,” followed by a speech-language assessment “noting especially the

client’s ability to tolerate occlusion of the tracheostomy tube, breathe with the upper airway,

phonate, and swallow” (p. 208).

Therapy for the pediatric patients with tracheostomy tubes commonly involves a

combination of communication and oral feeding skills. The communication aspect of therapy

with the SLP would contain “comprehensive programs [that] [sic] varied according to each

child’s needs and level of development” (Simon, Fowler, & Handler, 1984, p. 40). For further

information specific to oral feeding therapy, see Arwen, Harendt, and Baker’s work in A Patient-

and Family-Centered Model of Feeding and Swallowing Management for Children with

Tracheostomies (2018).

A 2016 study by Strychowsky and colleagues developed recommendations for medical

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and non-medical professionals, including SLPs, in a multidisciplinary approach in providing

services to pediatric tracheostomy patients beginning with a range of peri-operative tracheotomy

care, in addition to physical examinations and “emotional support … provided to patients and

their families as appropriate” (p. 252). Examples of techniques within therapy may include

exercises to address inhalation and exhalation while the tracheostomy is occluded or when there

is a deflated cuff. Therapy aims to increase the client’s ability to tolerate a deflated cuff in order

to potentially utilize a one-way speaking valve. In addition, generalized short-term therapy

objectives for clients of all ages focus on producing phonemes in isolation, increasing “the

ability to sustain phonation, phonatory quality, and volume” before transitioning into single

syllable words and phrases (Landis, 2004, p. 210). Clients are taught compensatory strategies for

areas of difficulty in communicating, specifically if necessary, with the usage of various

technology, such as an AAC device. If the client is medically stable, SLPs should work in a

multi- or interdisciplinary team in order to achieve toleration of decannulation and removal of

the tracheostomy tube.

It is important to also note the presence or degree of parent-child anxiety when targeting

short-term therapy objectives (Kobak, 2020, slide 28). Children with medically complex

diagnoses and their parents may demonstrate anxiety or feelings of being overwhelmed in

therapy due to negative experiences within a hospital setting. Specifically, targeting toleration of

cuff deflation can be anxiety-provoking for many individuals within this population. It is

therefore imperative that SLPs assess both the child’s and parent’s readiness in targeting each

short-term objective, anticipate noncompliance, and incorporate counseling within each session.

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Counseling Methods

An important, yet often neglected aspect of speech-language therapy sessions is

counseling. As Myhren and colleagues (2011) noted, “communication challenges have been

found to be associated with emotional distress among intensive care unit (ICU) patients and…

have found that both patients and relatives experience substantial psychological stress during and

after ICU treatment” (p. 237). As tracheostomy patients spend varying amounts of time in the

Neonatal Intensive Care Unit (NICU), Pediatric Intensive Care Unit (PICU), or ICU – depending

on age, in combination with associated communication difficulties – medical and non-medical

professionals, including SLPs – should utilize both informational and personal adjustment

counseling with patients and their family. Specifically, Myhren and colleagues concluded that

“good communication between the staff and relatives is favourable for the patient and that an

effort to reduce distress in relatives diminishes distress among patients” (p. 242). Counseling is

an effective way to provide good communication for the patient and his/her family members in a

way that will reduce negative feelings. This communication relies on the amount and

effectiveness of the two categories of counseling for SLPs: informational and personal

adjustment counseling.

Informational counseling is often utilized by SLPs to assist clients and their families by

providing sufficient information and understanding regarding a specific communication disorder,

in addition to providing information on the treatment plan for said communication disorder

(Beck & Verticchio, 2014, p. 134). For pediatric patients with tracheostomies, informational

counseling may include, but is not limited to educational products, parent trainings in the

hospital, brochures, or information verbally provided by and given from medical and non-

medical professionals working with the child. Personal adjustment counseling refers “to helping

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clients cope with attitudes, feelings, problems associated with communication disorder; using

active listening and being comfortable with silence; being able to resonate with the client and

build rapport; and providing hope and optimism” (p. 140). Further, personal adjustment

counseling involves the SLPs paraphrasing or restating the client’s statements in order to further

understand the client’s emotions and then “helping clients to see a way forward” (Luterman,

2020, p. 905). Personal adjustment counseling methods for children with tracheostomies may

include, but are not limited to bibliotherapy, use of stuffed animals, group therapy, and/or asking

open-ended questions.

While there is a clear importance of the role of counseling in therapy, as previously noted

by ASHA (1993), very few graduate programs for SLPs require such training in counseling,

leading new clinicians to potentially provide inadequate and even inappropriate counseling in

therapy sessions (p. 135). Further, while some graduate programs have academic curriculum

regarding educational or informational counseling, “the personal adjustment component does not

appear to be addressed to any great extent, particularly in the graduate speech-language

pathology curricula” (Luterman, 2020, p. 903). In addition, “82% of speech language pathology

students indicate a need for more training in counseling methodology” (Kaderavek et al., 2004, p

153).)

Counseling is not a separate entity in the clinician-client relationship; it is woven

throughout the fabric of the relationship. I think we inherited the notion of counseling as

a separate entity from the medical model of diagnosis where the clinician is seen as the

expert, who first takes a case history, then tests, and then “counsels.” This model lends

itself to counseling as information driven and perhaps advisory. Counseling is as much an

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attitude as it is a set of specific skills. It is an attitude that suffuses all clinical encounters

with compassion and empathy. (Luterman, 2020, p. 904)

Interestingly, the 2014 study by Beck and Verticchio surveyed both speech-language

pathology and audiology graduate students’ stress and confidence levels in providing counseling

within therapy sessions before and after taking an educational course on counseling. The study

reported the completion of an educational course regarding informational and personal

adjustment counseling for SLPs and audiologists resulted in better understanding of the

importance of listening to the clients, so they felt “cared for and understood” rather than solely

having provided information and guidance to the client and their family (p. 143). In addition, this

study indicated that while both aspects of informational and personal adjustment counseling are

important to therapy, the surveyed therapists believed personal adjustment counseling to be of

greater importance than informational counseling for the benefit of their clients. In fact, their

study showed that the percentage of SLPs who believed the most important function of

counseling to be personal adjustment increased from 36% to 72%, after completing an

educational course on counseling (p. 141).

As many clients are in the hospital, there may be time in which the individual is unable to

communicate due to age, pre-operative preparation, or post-operative care. Research by

Freeman-Sanderson, Togher, Elkins, and Kenny (2018) explored the impact of communication

difficulties on emotional well-being of tracheostomy patients (p. 10). This study was based on

interviews of tracheostomy patients who were unable to communicate for some period of time in

order to understand the emotional impact of that situation. The study revealed four major themes

of responses; “It’s hard communicating without a voice; What is happening to me?; A storm of

dark emotions; and More than a response … it’s participating and recovering” (p. 12-13). While

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this study revealed the negative emotional impact of difficulty communicating while having a

tracheostomy, there was no mention of counseling being provided to any of the surveyed

patients. The study, however, noted the importance of the clinical application of the results,

suggesting there should be “pre-operative education for communication, increased focus on staff

and family education for facilitation of communication and an increased focus on patient comfort

and emotional needs” (p. 15).

Individuals with a tracheostomy have multifaceted reasons for needing counseling

engrained within therapy. Regardless of why a client or their family might need counseling, it is

important for SLPs to incorporate both informational and personal adjustment counseling

methods into therapy. As stated previously, counseling is listed as part of the ASHA Scope of

Practice for SLPs and it would arguably be unethical to neglect the counseling aspect of therapy.

Because the ASHA Code of Ethics requires that SLPs “engage in only those aspects of

professions that are within the scope of [our] competence, the question arises whether the

competence in communication alone is sufficient to serve this population, especially its youngest

members” (Abraham, 2003, para. 5). As SLPs continue to have pediatric tracheostomy patients

on their caseloads, it is important for them to have access to an increased amount of educational

information in order to ethically provide services to these clients with medically complex

backgrounds. In order to achieve this, SLPs should include information regarding informational

and personal adjustment counseling within therapy sessions in order to fulfill the ASHA Code of

Ethics.

Conclusion

The surgical placement of a tracheostomy tube for a pediatric patient will not only have

an obvious medical and physical impact on the child but will also have a major impact on the

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child’s communicative abilities, including choosing the most appropriate communicative

method; as well impacting the caregivers’ experiences and quality of life. These experiences may

include the decision to perform the tracheotomy, the adjustment into a medical role, and the

associated social isolation that often results. While many caregivers believe the benefits

outweigh the negatives in performing the tracheotomy, there appears to be a possible disconnect

between medical professionals and families, presumably creating some degree of negative

caregiver experience. In addition, such negative caregiver experiences may stem from difficulty

in adjusting into a medical role for their child, which may result in feelings of isolation. In order

to reduce poor experiences for both the pediatric patient and his or her family caregivers, it is

important that these negative caregiver experiences are minimized and addressed through

counseling, with the use of both informational and personal adjustment counseling intervention.

As the SLP is a professional involved in working with this specific population over an

extended period of time, “the clinician is responsible for counseling and guiding family

members, educators, and other key persons in the child’s life with respect to achieving maximum

potential in the area of communication” (Woodnorth, 2004, p. 365). Counseling is an essential

part of therapy with a child who has a tracheostomy. It is especially important to incorporate

counseling from the start of therapy for both the child and their family. Counseling provides an

outlet for individuals to express their emotions, while gaining an understanding of realistic

expectations throughout therapy. Specifically, counseling is important due to the high-risk nature

of the tracheotomy, along with the fact that many children who undergo tracheotomy have

multiple chronic diagnoses. There is a mortality rate from surgery of 8% for pediatric

tracheostomy patients before they leave the hospital and roughly 38.8% children experience

complications within the first two years of having a tracheostomy (Watters, 2017, p. 802). The

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inherent presence of medical complications demonstrates the necessity of counseling within

therapy even though it may be a difficult aspect of the clinical responsibilities for many SLPs.

As noted, “There is no literature to guide health professionals’ in the in-depth

understanding of families’ experiences throughout various stages of the trajectory of caring for a

child with a tracheostomy” (Flynn et al., 2013, p. 1634). Although there is limited research, it is

especially important to note that for SLPs, their Scope of Practice states the specific importance

of implementing counseling techniques not only for the child, but also for the child’s caregivers

in order to fulfill the ASHA Code of Ethics. The following chapter will discuss the methods

utilized for the current study in order to investigate both the techniques SLPs utilize to

incorporate counseling into therapy for pediatric patients with tracheostomy tubes and their

families along with the family’s perceptions of these therapy techniques.

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CHAPTER III: METHOD

The purpose of this study was to investigate the interventions provided and the

counseling techniques used by speech-language pathologists (SLPs) to address the emotional

impact for both pediatric patients receiving tracheostomy tubes and their parents/family

caregivers. A secondary purpose was to investigate the family caregivers’ perspectives of the

counseling methods provided by SLPs to pediatric patients and their families, including

bibliotherapy, educational products, group therapy, and use of open-ended questions. In order to

conduct this study, I employed a mixed methods approach incorporating both quantitative and

qualitative measures through use of an electronic survey and an optional follow-up interview.

The interview provided caregivers with an opportunity to further explain their child’s specific

medical needs and experiences with speech-language therapy. In this chapter, I will describe the

justification of methods, subject participants, two survey instruments, and procedures used in this

study.

Justification of Method

This study utilized both an online survey research method and optional follow-up

interview. Online survey research was chosen as the most desirable method of collecting data for

a variety of reasons. First, electronic surveys allow an easily administered means of comparing

responses and opinions of specific target populations. Second, due to the small size of both target

populations, pediatric tracheostomy patients and SLPs who provide services to pediatric

tracheostomy patients, the survey method allowed me to recruit participants well beyond the

geographic location in which I reside. Additional benefits for utilizing an electronic survey

include “economic advantage… efficiency, [and] reach,” among others to increase the number of

respondents (Van Selm & Jankowski, 2006, p. 437). A final reason for utilizing an electronic

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survey, rather than paper survey, was due to the COVID-19 global pandemic and increased risk

factors that are present with paper surveys. As Van Selm and Jankowski (2006) stated,

“particular characteristics,” (e.g., medical needs or financial status) “of the population may also

be a reason for conducting an online survey” (p. 437). I selected an online survey in an effort to

protect the population that I studied. Due to the at-risk medical-status of the population of

interest for this study, many families are taking precautions to reduce unnecessary exposure to

COVID-19 (e.g., quarantining mail).

At the conclusion of the parent survey, participants who met selected characteristics (i.e.,

children who currently have a tracheostomy tube; underwent a tracheotomy in the first two years

of life; and children are no more than five years of age) had the option to voluntarily partake in a

follow-up interview with the researcher via telephone or Zoom. Interviews were chosen as a

desirable method of collecting data because interviews provide an opportunity for richer answers

to address particular topics (e.g., the child’s specific medical history or the family’s experiences

medically and with their SLP(s)). At the beginning of the interview, all participants were

provided a statement explaining the study and informed consent.

Participants

This study included two target populations. The first target population was practicing

speech-language pathologists (SLPs) who have provided or who currently provide services to

pediatric patients with tracheostomy tubes. A total of 85 practicing SLPs began the electronic

survey, and 53 SLPs completed the instrument. All 53 SLPs (100%) reported they are a licensed

and/or ASHA-certified SLP with their primary work site presented in Figure 1.

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Figure 1

Primary work site of SLPs (n = 53)

Note. The participants who selected Other listed “Early Childhood Intervention,” “Early

Intervention,” “Homebred Early Intervention,” “Pediatric sub acute unit,” “Remote education

and consultation,” and “Residential Medical Facility” as way of explanation.

The second target population of this study included parents of children who currently

have or formerly had a tracheostomy tube. A total of 79 parents began the survey, and 69 parents

completed it. Five of the parents elected to participate in a follow-up interview with the

researcher. Figure 2 presents the details about the participants’ relationship to the child who has a

tracheostomy tube. Parents indicated the current age of their child with a tracheostomy tube,

which are presented in Figure 3. Participants reported a wide range of medical conditions that led

to their child undergoing tracheotomy (see Figure 4).

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Figure 2

Parent/caregiver relationship to the child with a tracheostomy tube (n = 69)

Note. The participant who selected Other listed “Foster mother.”

Figure 3

Current age of child with a tracheostomy tube (n = 69)

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Figure 4

Proportion of children reporting medical conditions requiring tracheostomy tubes (n = 60)

Note. All participants responded to this survey question. No participants reported “Accident” to

be the reason for their child receiving a tracheostomy tube. Family caregivers could select all

options that apply to their child’s medical needs, so the proportion will not add up to 100%. A

total of 47 family caregivers selected Other as a way of explanation for reasoning to receive a

tracheostomy tube. These answers listed a wide range of specific medical conditions (see

Appendix A).

Instruments

The research for this study was conducted using the electronic-based instrument

Qualtrics, an online survey generator. The survey distributed to SLPs included 61 questions, with

Likert scales, multiple choice, select all that apply, and open-ended questions. This survey began

with demographic items, such as: primary work setting, case load history, and training for

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working with the population of pediatric tracheostomy patients. Survey items pertaining to

preparation for working with pediatric tracheostomy patients (e.g., Did your graduate school

program offer any dedicated courses regarding tracheostomy and ventilation patients) included

answer options “Yes,” “No,” or “Unsure” and follow-up questions pertaining to if these

academic resources were “Required,” or “Elective.” Questions regarding confidence in

completing medical tasks and providing counseling, (e.g., Suctioning the patient, if necessary)

utilized a five-point Likert scale and questions regarding frequency of completing medical tasks

and providing counseling, (e.g., How frequently do you incorporate story books which depict

children with tracheostomy tubes in therapy) utilized a five-point Likert scale. The questions

pertaining to familiarity with resources (e.g., How familiar are you with the following Passy-

Muir education tool?) utilized a five-point Likert scale. The full SLP survey instrument is

included in Appendix B.

I utilized two separate instruments within this study for parents. The parent survey for

family caregivers of children with tracheostomy tubes included 51 questions. These included

demographics (e.g., the caregiver’s relationship to the child; the child’s medical history

regarding his/her tracheostomy tube; and specifics of various therapy goals and activities).

Following the demographic items, survey questions addressed specific types of informational

counseling received (e.g., How frequently were you provided patient caregiver education prior

to your child’s tracheotomy procedure?); specific types of personal adjustment counseling

received (e.g., Does the speech-language pathologist incorporate toys in role play activities to

promote communication about how your child feels in therapy?); their perception of the SLP’s

comfort or confidence in completing medical tasks and providing counseling, (e.g., Based on the

given definition of Personal Adjustment Counseling, how would you describe your child’s

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speech-language pathologist’s comfort level when providing Personal Adjustment Counseling?);

their perception of the SLP’s frequency of completing medical tasks and providing counseling

(e.g., How frequently do your child’s speech-language therapy sessions typically include a group

therapy component?). The full parent survey instrument is included in Appendix C.

The second instrument provided for family caregivers of children with tracheostomy

tubes was a follow-up interview. This interview followed a semi-structured set of questions in

order to better understand participants’ specific medical history and experiences working with

SLPs. The interviews included demographic questions, including medical history and

characteristics about their child with a tracheostomy tube, and then progressed into more specific

questions about the information, emotional support, and social support these families received. In

addition, the researcher asked specific questions about speech-language therapy and families

were asked to provide advice for other families who have children with tracheostomy tubes or

for SLPs working with children with tracheostomy tubes and their families. The questions used

for the follow-up interviews are included in Appendix D.

Procedures

The protocol for this study was approved by the Human Subjects Research Committee

(HSRC) at The College of Wooster on November 18, 2020 (see Appendix E). Following

approval, I contacted participants through a variety of organizational groups, including research

community boards, ASHA Special Interest Groups (SIG), and social media outlets. The

recruitment message (see Appendix F) included a request to forward the survey to additional

individuals who met the eligibility criteria. The researcher then submitted an amendment to

Human Subjects Research Committee requesting approval to conduct follow-up interviews,

which was not included in the initial application. On December 9, 2020, the researcher received

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approval for the interview questions (see Appendix E). The researcher closed the survey for

SLPs on January 19, 2021 and the survey for parents of children with tracheostomy tubes on

January 20, 2021. The results from the 122 combined responses to both surveys will be presented

and discussed in the next chapter.

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CHAPTER IV: RESULTS AND DISCUSSION

In the previous chapter, I discussed the methods I utilized for gathering data to address

the purpose of this study. This study investigated the perceptions of the interventions provided

and counseling techniques used by speech-language pathologists (SLPs) to address the emotional

impact for both pediatric patients receiving tracheostomy tubes and their parents/family

caregivers. A secondary purpose was to investigate the family caregivers’ perspectives of the

counseling methods provided by SLPs to pediatric patients with tracheostomy tubes and their

families, including bibliotherapy, educational products, group therapy, and the use of open-ended

questions.

In this chapter, I will both present and discuss the results of this study through the two

surveys and interviews I utilized to obtain data. A total of 53 SLPs completed a 61-question

survey pertaining to: their preparation to work with this “niche” population of pediatric

tracheostomy patients; confidence in performing medical tasks and providing counseling;

frequency of performing medical tasks and providing counseling; and familiarity with counseling

resources specific to individuals with tracheostomy tubes. In addition, a total of 69 family

caregivers completed a 51-question survey regarding their perception of their SLP’s confidence

in and frequency of performing both medical tasks and counseling. In this chapter, I will present

the results of these survey instruments. In addition, I will compare the relationship of the SLPs’

perceptions of their preparation, amount, and quality of counseling techniques to the parents’

perceptions of the amount and quality of counseling techniques used by their child’s SLP in

therapy. Finally, I will discuss the results in the context of the current literature.

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Results

This section will present the data collected from this study. A collective total (N) of 122

responses were recorded from both surveys. Unless otherwise indicated, the n for the SLPs is 53,

and the n for the parent surveys is 69. In addition, five parents participated in an optional, follow-

up interview. Select quotes from interviews will be included to the discussion to help provided

context for the quantitative results. The results will be organized by the overarching themes of

the surveys: SLP training; confidence in performing medical tasks; frequency of performing

tasks. These tasks within each of the overarching themes, will be further broken down into

medical tasks, informational counseling, and personal adjustment counseling.

Speech-Language Pathology (SLP) Training

The ASHA Scope of Practice indicates that SLPs should have the skill set in order to

provide a range of services to pediatric tracheostomy patients. Participants reported how they

received their training to work with this population, specifically by reporting academic training

and preparation received from their respective graduate programs. Questions included “Yes,” or

“No” options and had a follow-up question regarding whether the academic training was

“Elective” or “Required.” If the training was elected, I asked whether or not they participated in

the opportunity. The data are presented in Table 1.

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Table 1

SLPs’ graduate academic preparation (n=56)

n %

Program offered dedicated courses regarding tracheostomy and ventilation

No 43 76.8%

Yes, elective course 3 5.4%

Yes, required course 7 12.5%

No response 3 5.4%

Program offered dedicated class lectures regarding tracheostomy and ventilation

No 21 37.5%

Yes, elective lecture 8 14.3%

Yes, required lecture 24 42.9%

No response 3 5.4%

Program offered practicum opportunities/placement(s) working with

tracheostomy and ventilation patients

No 10 17.9%

Offered, did not participate 8 14.3%

Offered, did participate 33 58.9%

Unable to recall 2 3.6%

No response 3 5.4%

Program offered a class regarding counseling methods specifically for SLPs

No 29 51.8%

Yes, elective course 2 3.6%

Yes, required course 21 37.5%

No response 4 7.1%

Participants also reported how they gained experience working with pediatric

tracheostomy patients. Participants could select all options that pertained to how they gained

experience (see Figure 5).

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Figure 5

How SLPs obtained experience to work with pediatric tracheostomy patients (n=56)

Note. Participants could select all options that applied to the ways in which they gained

experience to work with pediatric tracheostomy patients. Participants who selected Other listed

“CEU” (Continuing Education Unit, n=12); “Online courses” (n= 2); “Clinical Fellowship”

(n=2); “Seminars” (n= 2); “PMV” (Passy-Muir Valve, n= 1); “Conferences and professional

development” (n=1); and “My graduate program was more than 50 years ago, I have learned and

also teach on this topic internationally” (n=1) by way of explanation.

Confidence in Performing Medical Tasks and Counseling

Both SLPs and parents responded to questions regarding confidence in performing

certain tasks in their respective surveys. The sections below will further explore SLPs’

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confidence in various medical tasks and counseling. First, SLPs indicated their level of

confidence in performing medical tasks. Next, SLPs reported their confidence in implementing

informational counseling into therapy, and finally they reported their confidence in personal

adjustment counseling. Separately, parents indicated their perception of how comfortable their

child’s SLP was in implementing both informational and personal adjustment counseling into

therapy.

SLPs’ Confidence in Performing Medical Tasks and Counseling

Participants reported their level of expertise as an SLP in medical speech-language

pathology using a “slider” tool on a scale from 0 to 100, where 0 represented “No Expertise” and

100 represented “Highest Level of Expertise.” The mean expertise level of 76.94 (SD = 22.35,

range = 0 to 100) indicates high level of expertise working in a medical setting.

In addition, the participants reported their confidence in implementing both informational

counseling and personal adjustment counseling using a five-point Likert scale where -2

represented “Extremely Not Confident,” -1 represented “Somewhat Not Confident,” 0

represented “Neutral,” 1 represented “Somewhat Confident,” and 2 represented “Extremely

Confident.” Each of these items will be discussed in the sections that follow.

SLPs’ Confidence in Performing Medical Tasks. Participants answered five questions

pertaining to their confidence in performing medical tasks for pediatric tracheostomy patients

using a five-point Likert scale where -2 represented “Extremely Not Confident,” -1 represented

“Somewhat Not Confident,” 0 represented “Neutral,” 1 represented “Somewhat Confident,” and

2 represents “Extremely Confident.” It is important to note that the additional term “fairly” was

used to represent numbers that fall between 2 and 1. Additionally, the term “slightly” was used to

represent numbers that fall between -2 and -1. Overall, the means indicate that participants are

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very confident in recognizing distress in the patient (M= 1.86, SD= 0.35) and understanding the

patient’s medical history (M= 1.82, SD= 0.38); participants are fairly confident in conducting

evaluations for one-way speaking valves (M= 1.60, SD= 0.69) and staying calm in medical

emergencies (M= 1.54, SD= 0.67); and participants are only slightly confident in suctioning the

patient, if necessary (M= 0.52, SD= 1.33). The responses of the five questions asked regarding

confidence in performing medical tasks in therapy are displayed in Figure 6.

Figure 6

SLPs’ confidence in performing medical tasks for pediatric tracheostomy patients

SLPs’ Confidence in Providing Informational Counseling. Participants reported their level of

confidence in providing informational counseling within therapy. SLPs reported this mean using

a five-point Likert scale where -2 represented “Extremely Not Confident,” -1 represented

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“Somewhat Not Confident,” 0 represented “Neutral,” 1 represented “Somewhat Confident,” and

2 represented “Extremely Confident.” The mean rating of 1.46 indicates that SLPs were mostly

confident in providing informational counseling.

I then explored the confidence levels of SLPs implementing informational counseling

with respect to graduate academic preparation through specific courses (i.e., tracheostomy and

ventilation or counseling courses). First, I compared the confidence levels of implementing

informational counseling between SLPs who took tracheostomy and ventilation courses to SLPs

who were not even offered these academic opportunities as an option. In order to compare the

means, I ran an independent samples t-test. The results revealed that there was no statistically

significant difference, t(2.14) = 0.11, p = 0.93 in confidence levels of SLPs incorporating

informational counseling into therapy between SLPs who participated in tracheostomy and

ventilation courses (M= 1.33, SD= 1.16) and those who did not (M= 1.40, SD= 0.80). The data

shows that on average the participants were similarly confident in providing informational

counseling despite differences in their academic preparation.

I also compared the confidence levels of implementing informational counseling between

SLPs who took a course on counseling specifically for SLPs to SLPs who did not take a graduate

course in counseling. In order to compare the means, I ran an independent samples t-test. The

results revealed there was no statistically significant difference, t(30.919) = -0.10, p = 0.92 in

confidence levels of SLPs incorporating informational counseling into therapy between SLPs

who participated in a counseling course (M= 1.48, SD= 0.98) and SLPs who did not participate

in a counseling course (M= 1.45, SD= 0.62). The data show that SLPs reported similar

confidence levels of implementing informational counseling, regardless of academic preparation.

The data are displayed in Figure 7.

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Figure 7

Confidence in informational counseling with respect to academic preparation

SLPs’ Confidence in Providing Personal Adjustment Counseling. Participants were asked to

report their level of confidence in providing personal adjustment counseling within therapy.

SLPs reported this using a five-point Likert scale where -2 represented “Extremely Not

Confident,” -1 represented “Somewhat Not Confident,” 0 represented “Neutral,” 1 represented

“Somewhat Confident,” and 2 represented “Extremely Confident.” The mean rating of 0.92

corresponds to SLPs being somewhat confident in providing personal adjustment counseling.

I then explored the confidence levels of SLPs implementing personal adjustment

counseling with respect to graduate preparation through specific courses (i.e., tracheostomy and

ventilation or counseling courses). First, I compared the confidence levels of implementing

personal adjustment counseling between SLPs who took tracheostomy and ventilation courses to

Did not participate

in counseling

course

Extremely Not

Confident

1.33 1.40 1.48 1.45

-2

-1

0

1

2

Mea

n

Participated in SLP-specific counseling

course

Did not participate in tracheostomy and ventilation course

Participated in tracheostomy and ventilation course

Extremely Confident

Extremely Not

Confident

Did not participate in counseling

course

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SLPs who were not even offered these academic opportunities as an option. In order to compare

the means, I ran an independent samples t-test. The results revealed that there was not a

statistically significant difference, t(3.25)= 1.39, p= 0.25 in confidence levels of SLPs

incorporating personal adjustment counseling into therapy between SLPs who participated in

tracheostomy and ventilation courses (M= 0.33, SD= 0.48) and those who did not (M= 0.86,

SD= 1.14). The data show that on average the participants were somewhat confident in

implementing personal adjustment counseling into therapy, despite differences in their academic

preparation.

Second, I compared the confidence levels of SLPs implementing personal adjustment

counseling into therapy between SLPs who took a course on counseling specific for SLPs to

SLPs who did not take any counseling course. I compared the means between these two groups

through an independent samples t-test. The results revealed that there was no statistically

significant difference, t(49.65)= -0.46, p= 0.920 in confidence levels of SLPs incorporating

personal adjustment counseling into therapy between SLPs who participated in SLP-specific

counseling courses (M= 1.00, SD= 0.77) and those who did not participate in any counseling

course (M= 0.87, SD= 1.26). All participants on average were somewhat confident in

performing personal adjustment counseling, despite differences in their academic preparation.

The data are graphed in Figure 8.

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Figure 8

Confidence in personal adjustment counseling with respect to academic preparation

Comparison of SLPs’ Confidence in Providing Informational Counseling to

Personal Adjustment Counseling. SLPs reported how confident they were in providing both

informational and personal adjustment counseling. I ran a paired-samples t-test to compare

participants’ mean confidence levels when providing informational counseling (M= 1.46, SD=

0.78) to the mean confidence levels when providing personal adjustment counseling (M= 0.92,

SD= 1.08). The results revealed that there was a statistically significant difference t(51)= 3.61,

p= 0.001 in SLPs’ confidence levels of providing informational and personal adjustment

counseling. The data show that SLPs were more confident in providing informational counseling

than in providing personal adjustment counseling when working with pediatric tracheostomy

patients.

0.33

0.861.00

0.87

-2

-1

0

1

2

Mea

n

Did not participate in counseling course

ExtremelyNot

Confident

Extremely Confident

Participated in SLP-specific

counseling course

Did not participate in tracheostomy and ventilation course

Participated in tracheostomy and ventilation course

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53

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Counseling

SLPs reported how confident they were in providing counseling to pediatric

tracheostomy patients, while parents reported their perception of how confident their child’s SLP

was providing counseling. In the sections below, both SLPs’ confidence and parents’ perception

of how confident SLPs are in providing both informational and personal counseling will be

reported.

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Informational

Counseling. SLPs reported their confidence level with respect to delivering informational

counseling within therapy to pediatric patients with tracheostomy tubes and their families. SLPs

reported this using a five-point Likert scale where -2 represented “Extremely Not Confident,” -1

represented “Somewhat Not Confident,” 0 represented “Neutral,” 1 represented “Somewhat

Confident,” and 2 represented “Extremely Confident.” The mean of 1.46 corresponds to SLPs

being fairly confident in delivering informational counseling. The parent survey asked parents to

rate their perception of the comfort level of their child’s SLP in providing informational

counseling. Although parents used the same five-point Likert scale, the scale wording used

comfort level rather than confidence. This mean of 0.92 corresponds to parents perceiving SLPs

to be somewhat comfortable when providing informational counseling. The data are displayed in

Figure 9.

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Figure 9

Mean confidence ratings of SLPs delivering informational counseling and parents’ perception

of their SLP’s comfort in delivering informational counseling (SLP n= 52; Parent n= 46)

Note. Participants reported responses ranging from -2 to 2, in which -2 indicates “Extremely Not

Confident” for the SLP survey or “Extremely Not Comfortable” for the parent survey and 2

indicates “Extremely Confident” for the SLP survey or “Extremely Comfortable” for the parent

survey.

SLPs reported how confident they were in providing specific informational counseling

techniques (i.e., providing parent-training for parents to effectively use teaching materials at

home and providing materials), while parents reported how confident their child’s SLP was in

providing these specific informational counseling. SLPs reported a mean of 1.64 (SD= 0.69,

range = -2 to 2) and 1.52 (SD= 0.70, range = 1 to 2), respectively using the same five-point

Likert scale as above. The means correspond to SLPs feeling fairly confident in providing these

1.46

0.92

-2

-1

0

1

2

Mea

n SLPs

Parents

Extremely Confident

Extremely Not

Confident

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55

specific informational counseling techniques. The parents’ mean ratings were 0.41 (SD= 1.3,

range = -1 to 2) and 0.60 (SD= 1.08, range = -1 to 2) for the same questions, respectively using

the previously described scale. The means correspond with parents perceiving SLPs to be

slightly confident in providing these specific types of informational counseling. The data are

presented in Figure 10.

Figure 10

Mean confidence ratings of specific informational counseling techniques used by SLPs and

perceived by family caregivers

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Personal

Adjustment Counseling. SLPs described how confident they feel in delivering personal

adjustment counseling to pediatric patients with tracheostomy tubes using a five-point Likert

scale where -2 represented “Extremely Not Confident,” -1 represented “Somewhat Not

1.641.52

0.410.60

-2

-1

0

1

2

Mea

n SLPs

Parents

Routinely provided sufficient parent-training for parents to effectively use

teaching materials at home

Routinely provided materials to the client and his/her family

Extremely Confident

ExtremelyNot

Confident

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56

Confident,” 0 represented “Neutral,” 1 represented “Somewhat Confident,” and 2 represented

“Extremely Confident.” The mean of 0.92 corresponds to SLPs being somewhat confident in

providing personal adjustment counseling. The parent survey asked participants to rate their

perception of the comfort level of their child’s SLP in providing personal adjustment counseling.

Although parents used the same five-point Likert scale, the scale wording used comfort level

rather than confidence. The parents’ mean rating for this item was 0.40, which corresponded to

parents perceiving SLPs to be slightly comfortable in providing personal adjustment counseling.

The data are displayed in Figure 11.

Figure 11

SLPs’ confidence in delivering personal adjustment counseling and parent’s perception of their

SLP’s comfort in delivering personal adjustment counseling (SLP n= 52; Parent n= 46)

Note. Participants reported responses ranging from -2 to 2, in which -2 indicates “Extremely Not

Confident” for the SLP survey or “Extremely Not Comfortable” for the parent survey and 2

indicates “Extremely Confident” for the SLP survey or “Extremely Comfortable” for the parent

survey.

0.92

0.40

-2

-1

0

1

2

Mea

n

SLPs

Parents

Extremely Confident

Extremely Not

Confident

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57

Participants then responded to two questions with respect to how confident the SLP was

in delivering specific personal adjustment counseling techniques (i.e., demonstrating interest in

the parent’s emotional well-being and separately demonstrating interest in the child’s emotional

well-being). SLPs reported a mean of 1.62 (SD= 0.57, range= 0 to 2) for demonstrating interest

in the parent’s emotional well-being and 1.75 (SD= 0.4, range= 1 to 2) for demonstrating

interest in the child’s emotional well-being using the same five-point Likert scale described

previously. The means correspond to SLPs being somewhat confident in the specific personal

adjustment counseling techniques. Parents reported a mean of 0.35 (SD= 1.13, range= -1 to 2)

and 0.91 (SD= 1.08, range= -1 to 2) for the same questions, using the same five-point Likert

scale with comfort levels rather than confidence. The mean of 0.35 corresponds to parents

perceiving the SLP to be neutral in demonstrating interest in their emotional well-being, but the

mean of 0.91 indicates that parents perceived their child’s SLP to be somewhat comfortable in

demonstrating interest in the child’s emotional well-being. The data are graphed in Figure 12.

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Figure 12

Confidence of specific personal adjustment counseling techniques used by SLPs and perceived

by family caregivers

Frequency of Performing Tasks

Both SLPs and parents responded to questions regarding the frequency with which SLPs

performed various tasks. The sections below will further explore the frequency with which SLPs

perform certain medical tasks and provide counseling. SLPs first indicated the frequency of

providing informational counseling and then the frequency of providing personal adjustment

counseling. Separately, parents indicated their perception of the frequency with which their

child’s SLP implemented both informational and personal adjustment counseling into therapy.

SLPs’ Frequency of Counseling

SLPs described how frequently they provide counseling to pediatric patients with

tracheostomy tubes and their parents/family caregivers. In the following sections, I will present

1.62 1.75

0.35

0.91

-2

-1

0

1

2

SLPs

Parents

Demonstrating interest in the child's emotional well-being

Extremely Confident

ExtremelyNot

Confident

Demonstrating interest in the caregiver(s)' emotional well-being

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59

the results for participants’ frequency of providing informational counseling, frequency of

providing personal adjustment counseling, and the relationship between frequency and

confidence levels when providing these types of counseling.

SLPs’ Frequency of Providing Informational Counseling. SLPs responded to two

questions concerning the frequency with which they use informational counseling techniques

(i.e., providing patient caregiver education prior to tracheotomy and providing home-care

instruction manuals). Participants responded to these questions using a five-point Likert scale

where 1 represented “Never,” 2 represented “Rarely,” 3 represented “Occasionally,” 4

represented “Frequently,” and 5 represented “Always.” The means of 3.02 and 2.88, respectively

to the techniques listed previously, indicate that SLPs occasionally provide these specific types

of informational counseling to pediatric tracheostomy patients. The data are presented in Table 2.

Table 2

SLPs frequency of implementing informational counseling techniques in therapy

n M SD Range

Routinely provides patient caregiver education prior to your

patient’s tracheotomy procedure

52 3.02

1.58

1 to 5

Routinely provides home-care instruction manuals for

tracheostomy

51 2.88 1.58 1 to 5

Note. Participants provided a range of responses between 1 and 5, with 1 representing “Never”

and 5 representing “Always.”

SLPs reported how frequently they provide informational counseling, using a “slider”

tool where 0 represented “Never” and 100 represented “Always.” The mean of 86.27 (SD=17.09,

range= 20 to 100) corresponds to SLPs fairly frequently incorporating informational counseling

into therapy with pediatric tracheostomy patients. I wanted to explore whether or not the

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60

frequency of informational counseling was related to academic preparation through specific

classes (i.e., tracheostomy and ventilation or counseling courses). I began by comparing the

frequency of providing informational counseling between SLPs who took a tracheostomy and

ventilation course to SLPs who were not even offered these academic opportunities as an option.

This question utilized a “slider” scale tool, where 0 represented “Never” and 100 represented

“Always.” SLPs who took a tracheostomy and ventilation course reported a mean of 87.33 and

SLPs who were not offered a tracheostomy and ventilation course reported a mean of 85.38. In

order to compare the means, I ran an independent samples t-test. The results revealed that there

was no statistically significant difference, t(2.49)= -0.23, p= 0.838 regarding how frequently

SLPs implemented informational counseling between SLPs who participated in tracheostomy

and ventilation courses (M= 87.33, SD= 14.19) from their graduate program and SLPs who did

not (M= 85.38, SD= 17.63). Whether or not they participated in a tracheostomy and ventilation

course, the SLPs reported similar levels of frequency in providing informational counseling.

Both groups had means that reflect SLPs fairly frequently provide informational counseling to

these patients.

Next, I compared SLPs’ frequency of providing informational counseling between SLPs

who took a course on counseling specific for SLPs to SLPs who did not take a graduate course

on counseling using the same slider scale as reported previously. SLPs who took a counseling

course reported a mean of 88.21 and SLPs who did not participate in counseling courses reported

a mean of 85.03. The results revealed there was no statistically significant difference t(43.33)= -

0.66, p= 0.515 in how frequently SLPs incorporate informational counseling into therapy

between SLPs who took a counseling course for SLPs (M= 88.21, SD= 17.36) to those who took

no counseling course (M= 84.03, SD= 18.29). The data show that SLPs provide similar levels of

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61

informational counseling, despite differences in their academic preparation. The data are

displayed in Figure 13.

Figure 13

Frequency in providing informational counseling with respect to academic preparation

SLPs’ Frequency of Providing Personal Adjustment Counseling. SLPs reported how

frequently they provide personal adjustment counseling by responding to three questions (i.e.,

use of group therapy, bibliotherapy, role play through stuffed animals). Participants responded to

these items using a five-point Likert scale where 1 represented “Never,” 2 represented “Rarely,”

3 represented “Occasionally,” 4 represented “Frequently,” and 5 represented “Always.” The

means correspond with SLPs rarely implementing these specific types of personal adjustment

counseling into therapy with pediatric tracheostomy patients. The data are displayed in Table 3.

87.33 85.38 88.21 85.03

0

20

40

60

80

100

Participated intracheostomy andventilation course

Did not participate intracheostomy andventilation course

Participated in SLPspecific counseling course

Did not participate incounseling course

Mea

n

Never

Always

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62

SLPs were also asked in an open-ended question about their favorite open-ended question to

address their clients’ emotions. The responses are in Appendix G.

Table 3

SLP frequency of implementing personal adjustment counseling techniques in therapy

n M SD Range

Incorporate stuffed animals in role play activities to promote

communication about how the child feels about having a

tracheostomy tube

52 2.37 1.253 1 to 5

Incorporate story books which depict children with

tracheostomy tubes

52 2.12 1.166 1 to 5

Includes a group therapy component 42 1.48 0.740 3 to 5

Note. Participants provided a range of responses between 1 and 5, with 1 representing “Never”

and 5 representing “Always.”

SLPs reported how frequently they provide personal adjustment counseling, using a

“slider” tool where 0 represented “Never” and 100 represented “Always.” The mean of 67.13

(SD=29.25, range= 0 to 100) corresponds to SLPs somewhat frequently incorporating personal

adjustment counseling into therapy with pediatric tracheostomy patients.

I wanted to explore whether or not the frequency of personal adjustment counseling was

related to academic preparation through specific classes (i.e., tracheostomy and ventilation or

counseling courses). I began by comparing the frequency of SLPs providing personal adjustment

counseling between SLPs who participated in a tracheostomy and ventilation course in graduate

school to SLPs who were not even offered a tracheostomy and ventilation course, using a

“slider” tool scale where 0 represented “Never” and 100 represented “Always.” To compare the

means, I ran an independent samples t-test. The results revealed that there was no statistically

significant difference, t(1.31)= -0.57, p= 0.65 regarding how frequently SLPs implemented

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63

personal adjustment counseling between SLPs who participated in tracheostomy and ventilation

courses (M= 72.50, SD= 17.68) and SLPs who did not (M= 64.93, SD= 29.89). The data

revealed that on average, SLPs are somewhat frequently providing personal adjustment

counseling to pediatric patients and their families, regardless of differences in their academic

preparation.

Next, I compared the frequency of SLPs providing personal adjustment counseling

between SLPs who participated in a counseling course specific for SLPs to SLPs who did not

participate in a course for counseling. SLPs responded to this item using the same “slider” tool as

reported previously. To compare the means, I ran an independent samples t-test. The results

revealed there was no statistically significant difference, t(45.20)= 0.958, p= 0.343 in how

frequently SLPs incorporate personal adjustment counseling into therapy between SLPs who

took a counseling course for SLPs (M= 62.50, SD= 25.60) and those who did not take any

course in counseling (M= 70.43, SD= 31.63). The data show that SLPs are somewhat frequently

providing personal adjustment counseling to pediatric patients with tracheostomy tubes and their

families, despite differences academic preparation with respect to counseling courses. The results

are displayed in Figure 14.

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Figure 14

Frequency of providing personal adjustment counseling with respect to academic preparation

Comparison of SLPs’ Frequency in Providing Informational Counseling to Personal

Adjustment Counseling. SLPs reported how frequently they provide both informational and

personal adjustment counseling. I ran a paired samples t-test to compare the mean frequency

levels when providing informational counseling (M= 87.98, SD= 14.21) to the mean frequency

levels when providing personal adjustment counseling (M= 67.91, SD= 29.04). The results

revealed that there was a statistically significant difference t(46)= 5.75, p< 0.001 in how

frequently SLPs provide informational and personal adjustment counseling. The data show that

SLPs more frequently provide informational counseling than personal adjustment counseling.

SLPs’ Frequency of Counseling Patients in Relation to Confidence Levels of

Counseling Methods. SLPs described both their confidence in and frequency of providing

informational counseling and personal adjustment counseling. First, I explored whether or not

there was a relationship between confidence in providing informational counseling and

frequency of providing informational counseling. I measured the relationship of confidence and

72.564.93 62.50

70.43

0

20

40

60

80

100

Participated intracheostomy andventilation course

Did not participate intracheostomy andventilation course

Participated in SLPspecific counseling

course

Did not participate incounseling course

Mea

nAlways

Never

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65

frequency levels of performing informational counseling within therapy, in which I ran a Pearson

correlation, r(46)= -0.399, p= 0.005. The results revealed a moderate statistically significant

relationship, such that SLPs who reported using informational counseling most often were also

those who reported being most confident with these counseling techniques. Next, I explored

whether or not there was a relationship between confidence in providing personal adjustment

counseling and frequency of providing personal adjustment counseling. I measured the

relationship of confidence in and frequency of performing personal adjustment counseling within

therapy using a Pearson correlation, r(47)= 0.785, p < 0.001. The results revealed a fairly strong

statistically significant relationship, such that SLPs who reported using personal adjustment

counseling most often were also those who reported being most confident with these counseling

techniques.

Parents’ Perception of how Frequently SLPs Provide Counseling

Parents described their perception of how frequently their child’s SLP provides or

provided counseling to their children and themselves within therapy. In the following sections, I

will present participants’ perceptions of how frequently they received informational counseling

and personal adjustment counseling.

Parents’ Perception of how Frequently SLPs Provide Informational Counseling.

Parents reported their perception of how frequently their child’s SLP provided informational

counseling in therapy. Parents responded to two questions with respect to their perception of how

frequently their child’s SLP incorporated informational counseling methods in therapy (i.e.,

providing the caregiver with information regarding parent-to-parent support groups and

providing the child with information regarding support groups for children with tracheostomy

tubes). These questions used a five-point Likert scale where 1 represented “Never,” 2

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66

represented “Rarely,” 3 represented “Occasionally,” 4 represented “Frequently,” and 5

represented “Always.” The means correspond to parents perceiving their SLP to rarely provide

these specific types of informational counseling. The data are presented in Table 4.

Table 4

Parents’ perception of how frequently their child’s SLP provided informational counseling

n M SD Range

The SLP routinely provided the caregiver with information

regarding parent-to-parent support groups for children with

tracheostomy tubes

47 2.15 1.215 1 to 5

The SLP routinely provided the child with information

regarding support groups for children with tracheostomy tubes

48 2.04 1.129 1 to 5

Note. Respondents reported a range of responses from 1 to 5, where 1 represented “Never” and 5

represented “Always.”

Parents’ Perceptions of how Frequently SLPs Provide Personal Adjustment

Counseling. Parents described how frequently they perceive their child’s SLP to provide

personal adjustment counseling in therapy. Participants responded to two questions with respect

to specific types of personal adjustment counseling (i.e., the caregiver feeling discouraged when

leaving therapy and the child feeling discouraged when leaving therapy). These questions used

the same five-point Likert scale as described previously. The means correspond to parents

occasionally feeling discouraged after therapy and the child frequently feeling discouraged after

therapy with their SLP. The data are displayed in Table 5.

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Table 5

Parents’ perception of how frequently their child’s SLP provided personal adjustment

counseling

n M SD Range

The caregiver typically feels discouraged when leaving therapy

with the SLP

45 3.09 1.24 1 to 5

The child typically feels discouraged when leaving therapy with

the SLP

31 3.81 1.17 1 to 5

Note. Participants provided a range of responses between 1 and 5, with 1 representing “Never”

and 5 representing “Always.”

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide Counseling

SLPs reported how frequently they provided counseling to pediatric tracheostomy

patients, while parents reported how frequently their child’s SLP provided counseling. In the

sections below, both SLPs’ frequency and parents’ perception of how frequently SLPs provided

both informational and personal counseling will be reported.

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide

Informational Counseling. SLPs reported how frequently they implement informational

counseling in therapy for pediatric patients with tracheostomy tubes. SLPs reported a mean of

86.27, using a “slider” tool with 0 representing “Never” and 100 representing “Always.” The

mean corresponds to SLPs frequently providing informational counseling. Parents completed a

similar question to indicate how frequently their SLP incorporates informational counseling.

Parents reported a mean of 45.11 using the same slider tool. The mean corresponds to parents

only occasionally being provided informational counseling. The mean for parents indicates that

they feel as if their child’s SLPs provides informational counseling at a much lower rate than the

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SLP participants from this study report how frequently they provide informational counseling.

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide

Personal Adjustment Counseling. SLPs reported how frequently they provide personal

adjustment counseling in therapy for pediatric patients with tracheostomy tubes, using a “slider”

tool where 0 represented “Never” and 100 represented “Always.” The mean of 67.13 (SD =

29.25, range = 0 to 100) indicates that SLPs frequently incorporate personal adjustment

counseling. Parents reported how frequently they perceive their child’s SLP to provide personal

adjustment counseling. The parents’ mean of 45.20 (SD = 33.79, range = 0 to 100) indicates that

parents feel as if they only occasionally receive personal adjustment counseling.

Discussion

In the rest of this chapter, I will discuss the results within the context of current literature.

The results will be discussed in the same structure that was used in the results section. I will

begin by discussing the training speech-language pathologists (SLPs) received in order to work

with the specific population of pediatric tracheostomy patients. I will then explore confidence of

SLPs in performing medical tasks and providing counseling, as viewed by the SLPs themselves

and by parents of a child with a tracheostomy tube. Finally, I will discuss the frequency with

which SLPs deliver counseling within therapy, as viewed by the SLPs themselves and by the

family caregiver. A comparison of the SLPs’ and parents’ perceptions of the counseling

delivered and received will be included, as well as a comparison of SLPs’ perception of their

confidence in and frequency of providing various types of counseling.

Speech-Language Pathology (SLP) Training

The majority of SLPs reported that their graduate program did not offer a dedicated

course regarding tracheostomy and ventilation (n= 43 or 76.8%). However, 42.9% (n= 24) SLPs

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69

reported having a required lecture in tracheostomy and ventilation. In addition, roughly 75% of

the SLPs (n= 41) reported their graduate program offered practicum opportunities or placements

working with tracheostomy and ventilation patients, and 33 of these SLPs participated in the

opportunities. The literature is in agreement with the findings that the majority of graduate

programs do not offer courses specific for tracheostomy and ventilation, but rather that SLPs

who work with this population gain their experience through field and job experience. Manley

and colleagues (1999) indicated that only 7% of graduate programs provide academic

coursework to prepare SLPs to work with pediatric tracheostomy patients. More recently, Ward

and colleagues (2014) indicated that “due to the inherent complexity of this clinical role,

competent management of tracheostomized patients is not expected of graduating speech-

language pathologists” which may be an indication of the lack of graduate academic preparation.

In addition, SLPs reported their graduate preparation of counseling through counseling

courses, in which 23 SLPs (41.1%) went to graduate programs that provided a course specific for

SLPs in counseling and 21 (37.5%) reported this counseling course to be required. The data in

my study are consistent with the current literature regarding counseling courses specific for

SLPs. The ASHA Scope of Practice states that counseling is an important aspect of providing

services to patients within therapy. Doud, Hoepner, and Holland (2020) further noted that

“specific clinical counseling skills identified include empowering decision making, educational

counseling, support, fostering self-advocacy, addressing emotional responses to communication

or swallowing disorders, and making appropriate referrals” (p. 789). However, there remains a

lack of education, and even more specifically, a lack of standardization of education for

counseling courses within graduate programs, as seen by the data presented in Table 1 describing

the academic preparation available in graduate programs. Specifically, Doud and colleagues

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70

reported that 59% of Communication Sciences and Disorders graduate programs, for both

audiology and speech-language pathology, within the United States offer a course specifically

for counseling. Of these programs, 52% of these courses are required and 48% are elective,

which are similar to the percentages obtained in this study (p. 793).

Participants in my study reported how they received their training working with this

population. SLPs reported gaining experience from a range of, and multiple, methods. The

majority of SLPs reported gaining experience through on-the-job training (n= 51 or 96%). In

addition, SLPs gained experience from academic preparation (n= 16), clinical practicum

opportunities (n= 16), externships (n= 16), internships (n=4), and other opportunities (n= 21).

Of note, participants (n= 12) reported they obtained experience through CEUs, or by earning

continuing education units, among other experiences. Due to the limited academic opportunities

provided by graduate programs, my findings are consistent with those of Ward, Morgan,

McGowan, Spurgin, and Solley (2012) who found that 71% of clinicians felt confident in

working with pediatric tracheostomy patients due to “supervised practice, mentorship, and

continuing professional development activities” (pp. 327-329).

The majority of the SLPs in my study reported gaining their knowledge of working with

this population through means other than academic preparation; specifically, the majority of

SLPs were not provided graduate opportunities to participate in academic courses in

tracheostomy and ventilation. However, 41 SLPs (80.4%) indicated that their graduate programs

offered practical clinical experiences working with pediatric tracheostomy patients, in which

they could participate to gain experience and knowledge of best clinical practices working with

this population. Around half of SLPs had academic opportunities to take a course in counseling.

While not all SLPs reported that their programs included academic courses in these classes,

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71

nearly all SLPs reported gaining experience through on-the-job training and gaining experience

through continuing to work with these populations. It is important to note that the people who are

currently providing services to this population are the individuals who disproportionately took

advantage of the elective opportunities.

Confidence in Performing Medical Tasks and Counseling

In this study, I explored SLPs’ confidence in performing tasks, specifically confidence in

performing medical tasks, providing informational counseling, and providing personal

adjustment counseling. The specific data will be discussed in the sections that follow along with

parents’ perceptions of SLPs’ confidence levels.

SLPs’ Confidence in Performing Medical Tasks and Counseling

On average, the SLPs who participated in this study rated their expertise level working in

medical speech-language pathology on average to be 76.94 with 0 representing “No Expertise”

and 100 representing “Highest Level of Expertise.” The fairly high rating suggests that the SLPs

who participated in this study are the appropriate people to have completed this survey. This

confidence level is consistent with Ward and colleagues’ (2012) research in which 71% of SLPs

reported feeling confident in providing services to pediatric tracheostomy patients (p. 327). The

fairly high confidence level was reported to be largely due to “supervised practice, mentorship

and continuing professional development activities” (pp. 327-329). It is important to note,

however, that self-reported expertise is not quite the same thing as confidence level.

I further explored SLPs’ perception of their confidence in performing medical tasks,

providing informational counseling, and providing personal adjustment counseling. I then

investigated whether there was any influence of academic preparation on confidence in

implementing counseling within therapy. Finally, I compared how confident SLPs perceive

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72

themselves in delivering counseling to how parents perceive the confidence of SLPs who work

with their children.

SLPs’ Confidence in Performing Medical Tasks. SLPs reported their confidence in

performing various medical tasks that may be required during a therapy session with a pediatric

patient who has a tracheostomy tube. The results were encouraging in that SLPs reported being

very confident in recognizing distress in the patient and understanding the patient’s medical

history. SLPs also reported being fairly confident in conducting evaluations for one-way

speaking valves and staying calm in medical emergencies. However, SLPs were only slightly

confident in suctioning the patient, if necessary. It is important that SLPs are confident in these

medical tasks, as the Scope of Practice specifies that SLPs should be involved throughout the

entire therapy timeline for pediatric tracheostomy patients. SLPs are involved in the early stages

by performing initial evaluations and assessments of these children. Many times, SLPs continue

to work with these children on communication and feeding/swallowing goals in therapy as the

child gets older and communication develops. Due to SLPs’ participation in the care of children

with tracheostomy tubes, it is important to be confident in all of these medical tasks in order to

provide the best services for their clients. To the best of my knowledge, there is no literature that

has explored confidence levels of SLPs in providing the medical aspects of therapy for pediatric

tracheostomy patients.

SLPs’ Confidence in Providing Informational Counseling. The majority of SLPs

reported being fairly confident in providing informational counseling, which for pediatric

tracheostomy patients includes a range of tools to provide the family or patient with information

on a specific communication disorder and on the treatment plan for this communication disorder.

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It was a positive finding that SLPs have high levels of confidence in providing informational

counseling.

Due to informational counseling relying on the SLP having knowledge of specific

communication disorders and treatment plans, I explored the importance of academic

preparation, through tracheostomy and ventilation or counseling courses, in feeling adequately

prepared and confident in providing families with informational counseling. I expected to see

higher levels of confidence in providing informational counseling for SLPs who participated in a

tracheostomy and ventilation course in graduate school due to their increased academic

knowledge concerning these clients. Although the results were not statistically significant, it is

important to note that the population of SLPs who participated in a tracheostomy and ventilation

course was very small (n= 3) and therefore the data were heavily influenced by the limited

number of responses. However, it is encouraging that SLPs do not require a specific course in

tracheostomy and ventilation or counseling in order to feel confident in providing informational

counseling to pediatric tracheostomy patients. To the best of my knowledge, there is no literature

investigating the impact of graduate courses in tracheostomy and ventilation on SLPs’

confidence in providing informational counseling to pediatric tracheostomy patients.

I then explored the relationship of academic preparation through counseling courses for

SLPs to SLPs’ confidence in implementing informational counseling. I would not expect an

impact on confidence levels of providing informational counseling based on a course in

counseling. The data are consistent with this expectation in that there was no statistically

significant difference of confidence levels in providing informational counseling between SLPs

who participated in a counseling course for SLPs and SLPs who did not participate in a

counseling course. While there were no statistically significant differences between the groups, it

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is encouraging that despite academic differences, SLPs are fairly confident in providing

informational counseling to pediatric tracheostomy patients through a variety of techniques.

Again, to the best of my knowledge, there is no literature investigating the relationship between

SLPs’ academic preparation through graduate counseling courses and confidence levels when

providing informational counseling.

SLPs’ Confidence in Providing Personal Adjustment Counseling. SLPs reported being

somewhat confident in providing personal adjustment counseling, which for pediatric

tracheostomy patients includes a range of techniques to understand their patients’ and caregivers’

emotions and help them address these feelings. Interestingly, SLPs reported lower confidence

levels in providing personal adjustment counseling than in providing informational counseling.

I explored the relationship of SLPs’ confidence in providing personal adjustment

counseling to SLPs’ graduate preparation, through tracheostomy and ventilation or counseling

courses. I expected to see no impact on confidence of providing personal adjustment counseling

for SLPs who participated in tracheostomy and ventilation courses compared to those who did

not complete such coursework. While there were no statistically significant differences between

the groups, it is important to note that only three SLPs reported participating in a tracheostomy

and ventilation course, which likely made it more difficult to identify group differences given the

small sample size.

I did, however, expect to see an impact in confidence levels for SLPs who participated in

counseling courses compared to SLPs who did not complete counseling coursework. The results

revealed that there were no statistically significant differences of SLPs’ confidence levels when

providing personal adjustment counseling as a function of completing either tracheostomy and

ventilation or counseling courses. The data are inconsistent with the current literature. Beck and

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Verticcio’s (2014) research indicated that counseling courses were “effective in increasing both

speech-language pathology and audiology students’ confidence levels,” especially personal

adjustment counseling, largely due to “what they had learned and experienced in the course…

however, indicated that they still need more experience before they would feel fully confident”

(pp. 142-143). While there were no statistically significant differences between the groups, it is

important to note that only three SLPs reported participating in a tracheostomy and ventilation

course, which likely made it more difficult to identify group differences given the small sample

size. While I recognize that this group was really small making it unlikely to be able to identify

statistically significant differences, these analyses were run for exploratory purposes.

Comparison of SLPs’ Confidence in Providing Informational Counseling to

Personal Adjustment Counseling. SLPs reported being fairly confident in providing

informational counseling and somewhat confident in providing personal adjustment counseling.

The results revealed a statistically significant difference in confidence levels when providing

these types of counseling. The data indicating that SLPs have higher confidence levels in

providing informational counseling than personal adjustment counseling is consistent with the

current literature. Luterman (2020) reported that even in graduate counseling courses, “the

personal adjustment component does not appear to be addressed to any great extent, particularly

in the graduate speech-language pathology curricula” (p. 903). The lack of academic coursework

on personal adjustment counseling may be the cause for SLPs reporting lower confidence levels

in providing personal adjustment counseling as Beck and Verticcio (2014) noted that

“completing a course in any topic should result in an increase in students’ confidence regarding

the course content” (p. 143).

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SLPs’ Confidence and Parents’ Perception of SLP Confidence in Counseling

Prior to interpreting these comparisons, it is essential to acknowledge that the SLPs who

participated in this study are not necessarily the specific SLPs who currently provide or have

provided services to the children of the parents who participated in this study. I explored the

similarities and differences in how SLPs and parents perceive the counseling provided to

pediatric tracheostomy patients and their families because ASHA states the importance of not

only providing services to the child, but also “providing ongoing assessment with attention to

parent/caregiver experience, including caregiver stress, comfort during interaction, and ability to

facilitate positive cognitive communication development” (ASHA, 2020, para. 45). These

interactions with the patient’s caregiver include both informational and personal adjustment

counseling. The following sections will describe both SLPs’ confidence along with parents’

perceptions of how confident their child’s SLP was in providing these types of counseling.

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Informational

Counseling. In this study, SLPs reported their confidence in providing informational counseling,

while parents reported their perception of how comfortable their child’s SLP was in providing

informational counseling. SLPs reported being fairly confident in providing informational

counseling, while parents reported their SLPs to only be somewhat confident in providing

informational counseling. That is, there is a disparity between how confident SLPs reported

themselves to be and parents’ perceptions of how confident the SLPs were when providing

informational counseling. Interview Parent A indicated her wish that SLPs who work with these

children have knowledge that is “somewhat specific to having a trach because those pieces of

information can be helpful. I also think just to have an awareness of the complexity in family’s

lives with a kid who has a trach and a vent.”

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In addition, both sets of participants rated SLPs’ confidence levels in utilizing specific

informational counseling techniques. SLPs reported their confidence in providing sufficient

parent-training for parents to effectively use materials at home, while parents reported their

perception of how confident their child’s SLP was in providing them with parent-training to

effectively use materials at home. SLPs reported being fairly confident in providing parent-

training to families, however, parents perceived their child’s SLP to only be slightly confident in

providing sufficient parent-training. The large difference in reported confidence levels is a

notable finding because parents are not feeling as if they receive sufficient training to work on

speech-language therapy goals at home.

SLPs and parents also reported SLPs’ confidence levels in specific types of informational

counseling. SLPs reported being fairly confident in providing families informational counseling

through routinely providing materials to clients and their families, however, parents reported

their SLP only being slightly confident this specific type of informational counseling. The

difference in reported confidence levels indicates that there is a disconnect between the

information that SLPs are providing families, either through explanation or amount, such that

families do not feel adequately prepared to work on short- and long-term objectives at home. In

both sets of ratings, SLPs reported much higher confidence levels than the parents perceived. To

the best of my knowledge, there is no literature comparing SLP and parents’ perception of SLPs’

confidence in providing informational counseling.

Finally, it is also important, as an SLP, to have an understanding of information that will

be of greatest importance to their clients’ families. Specifically, Interview Parent C noted, “I

wish I would have been warned a little more his inability – just the inability to hear him cry.

Because that kills me.” Similarly, Interview Parent B noted that she wished she received “some

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preliminary information about what bumps in the road could look like to feel like we had

expectations… It would have been helpful to have a holistic picture of like ‘this is what we want

to happen, but this is what could happen.’” As families adjust to a life-changing situation,

becoming medical-centered families, information, such as a child’s inability to vocalize, is

incredibly important to be aware of as this is the information that will not only help families’

ability to connect to their child, but also meet the child’s needs.

SLPs’ Confidence and Parents’ Perception of SLP Confidence in Personal

Adjustment Counseling. SLPs reported their confidence in providing personal adjustment

counseling, while parents reported their perception of how comfortable their child’s SLP was in

providing personal adjustment counseling. SLPs reported being somewhat confident in providing

personal adjustment counseling, while parents reported their SLP to only be fairly confident in

providing personal adjustment counseling. Again, while the SLPs in this study were not

necessarily the same SLPs that worked with the parents who participated in this study, it is an

important finding that there was a difference in how confident SLPs are and parents perceive

their child’s SLPs when providing personal adjustment counseling.

SLPs and parents then reported SLPs’ confidence levels in providing specific types of

personal adjustment counseling. First, SLPs reported their confidence and parents reported their

child’s SLP’s confidence in demonstrating interest in the caregiver(s)’ emotional well-being.

SLPs reported being fairly confident in demonstrating interest in the caregiver(s)’ emotional

well-being, while parents perceived SLPs to be slightly confident in demonstrating interest in the

caregiver(s)’ emotional well-being. These results are important because it demonstrates a sharp

contrast in what SLPs and parents perceive. Counseling a pediatric patient’s caregiver falls under

the ASHA Scope of Practice for SLPs, so it is an important finding that parents do not perceive

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their SLP to confidently demonstrate interest in their emotional well-being. The data are

consistent with the existing literature which states that “problems identified by parents in their

relationships with professionals include[d] a lack of emotional support, a lack of empathy and

apparent failure to acknowledge parents’ experiential knowledge” (Kirk & Glendinning, 2002, p.

626).

SLPs and parents reported SLP confidence in demonstrating interest in the child’s

emotional well-being. SLPs reported being fairly confident in demonstrating interest in the

child’s emotional well-being and parents perceived their child’s SLP to be somewhat confident

in demonstrating interest in their child’s emotional well-being. Parents perceive their SLP to

have higher levels of confidence in demonstrating interest in the child’s emotional well-being

than in the parents’ emotional well-being. While it is expected that the SLP would have higher

levels of confidence in providing emotional support for their client, there is still a fairly large

difference in reported confidence levels from the SLPs’ perspective to the parent’s perspective in

how confident the SLP is in demonstrating interest in the child and their family’s emotional well-

being. To the best of my knowledge, there is no literature that compares SLPs’ and parents’

perception of SLP confidence levels in providing personal adjustment counseling.

Frequency of Performing Tasks

In this study, I explored the frequency with which SLPs’ provide informational

counseling and personal adjustment counseling. I also explored the relationship of how

frequently SLPs counsel patients to SLPs’ confidence levels when counseling pediatric

tracheostomy patients and their families. In addition, I explored parents’ perceptions of how

frequently SLPs provide both informational and personal adjustment counseling. Finally, I

compared SLPs’ and parents’ perception of how frequently SLPs provide informational and

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personal adjustment counseling within therapy. The specific data will be discussed in the

sections that follow.

SLPs’ Frequency of Counseling

SLPs reported how frequently they provide informational and personal adjustment

counseling. The following sections will explore SLPs’ frequency of providing informational

counseling, providing personal adjustment counseling, and exploring the relationship between

how frequently SLPs counsel patients to how confident they are in counseling pediatric

tracheostomy patients. There is limited research on how frequently SLPs provide these types of

counseling because “direct observation and measurement of counseling skills is challenging”

(Victorino & Hinkle, 2019, p. 110).

SLPs’ Frequency of Providing Informational Counseling. SLPs reported very

frequently providing informational counseling to pediatric patients with tracheostomy tubes. It is

encouraging that SLPs are providing their clients with information regarding their

communication disorder and treatment consistently. SLPs can provide informational counseling

through a variety of techniques.

In order to explore how frequently SLPs provide specific types of informational

counseling, SLPs reported how frequently they provide patient caregiver education prior to the

child’s tracheotomy and provide home-care instruction manuals for the tracheostomy. SLPs

reported occasionally providing these two specific types of informational counseling to pediatric

tracheostomy patients and their families. These two questions had been adapted from Mitchell

and colleagues’ (2013) research to facilitate consistency of medical care for pediatric

tracheostomy patients through specific tasks (p. 6). Mitchell and colleagues’ (2013) concluded

that SLPs should provide families with these specific forms of informational counseling. It is

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important to note, however, that the SLPs that participated in my survey work in a range of

settings and may not be involved in the medical team for a child who will be undergoing

tracheotomy.

I then explored whether or not the frequency of informational counseling was related to

academic preparation through specific classes. First, I compared the frequency of SLPs providing

informational counseling to SLPs who participated in a graduate course in tracheostomy and

ventilation to SLPs who did not participate in a tracheostomy and ventilation course. Next, I

compared the frequency informational counseling provided by SLPs who took a counseling

course specific for SLPs to SLPs who did not participate in a graduate counseling course. I

expected to see an impact on frequency level for SLPs who participated in a tracheostomy and

ventilation course because they would have had more academic knowledge concerning this

specific population. I did not, however, expect to see any impact on frequency of providing

informational counseling for SLPs as a function of their participation in a graduate level

counseling course. The results revealed that there was no statistically significant difference in

frequency levels of providing informational counseling, despite differences in academic

preparation. It is important to note that only three SLPs reported participating in a tracheostomy

and ventilation course, so the small sample size made it harder to detect differences between the

two groups. Overall, it is encouraging that SLPs do not require a graduate course in

tracheostomy and ventilation or counseling in order to very frequently provide informational

counseling. To the best of my knowledge, there is no current literature exploring the relationship

of graduate preparation and frequency levels of providing informational counseling to pediatric

tracheostomy patients. While there is limited research on this topic, the ASHA Scope of Practice

notes that SLPs should engage in “empower[ing] the individual and family to make informed

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decisions related to communication or feeding and swallowing issues” and “educat[ing] the

individual, family, and related community members about communication or feeding and

swallowing disorders” (“Scope of Practice in Speech-Language Pathology,” 2021, para. 33).

SLPs’ Frequency of Providing Personal Adjustment Counseling. SLPs reported

somewhat frequently providing personal adjustment counseling to pediatric tracheostomy

patients and their families. Additionally, it is interesting to note that SLPs provide informational

counseling much more frequently than they provide personal adjustment counseling. It is

important for SLPs to understand that both aspects of informational and personal adjustment

counseling are necessary to include within therapy; SLPs should provide not only information to

the families, but also provide “emotional support … provided to patients and their families as

appropriate” (Strychowsky et al., 2016, p. 252).

I investigated how frequently SLPs provided specific types of personal adjustment

counseling through incorporation of stuffed animals in role play activities to promote

communication about how the child feels about having a tracheostomy tube; incorporation of

story books which depict children with tracheostomy tubes; and inclusion of a group therapy

component. SLPs reported sometimes incorporating stuffed animals as a role play tool; rarely

utilizing pediatric bibliotherapy; and very rarely including a group therapy component. The age

of these clients may be an indicator for the limited inclusion of these specific personal

adjustment counseling methods as many of the SLPs reported working with very young clients.

The young age would make story books and group therapy components less practical for therapy,

while the incorporation of stuffed animals may more easily allow children to express their

emotions.

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Although the present data indicates that these personal adjustment counseling techniques

are not used frequently in therapy, these are incredibly important techniques to help the families

to feel less isolated and more heard within therapy. For pediatric bibliotherapy, Interview Parent

E described to me how meaningful Mattie Breathes: One little boy’s journey, living and

breathing with a tracheostomy by T. L. Loux was to her. As she described the book, she began

crying. The story includes a message for parents that beautifully impacted Parent E and her

family to give them hope throughout their journey. In addition, many children with tracheostomy

tubes have never met another child with a tracheostomy tube. However, children are so excited

to see other children with similar medical backgrounds. Interview Parent D described her son

seeing another child with a tracheostomy tube “and he just kept looking at me and looking at the

boy. And the boy was older, and he was like ‘Mom! Mom! Look! He has a trach too!’” Finally,

while I did not specifically ask about this in the survey, an overarching theme emerged from the

interviews of parents being medical experts and feeling the need to be listened to by their child’s

SLP. The parents spend every day with their child and have an understanding of tendencies and

habits that the SLP should take into consideration when providing therapy.

Next, I explored whether or not the frequency of personal adjustment counseling was

related to academic preparation through specific classes. I expected to see an impact on

frequency of personal adjustment counseling from SLPs who participated in a graduate

counseling course, but the present data indicates there is no impact on the frequency of personal

adjustment counseling between SLPs who participated and those who did not in a tracheostomy

and ventilation course. The results revealed that there were no statistically significant differences

in frequency of providing personal adjustment counseling despite differences in academic

preparation. It is important to note that only two SLPs indicated that they participated in a

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tracheostomy and ventilation course, so the small sample size made it hard to detect differences

between the two groups. The number of individuals decreased as one of the three individuals that

originally indicated they took a course in tracheostomy and ventilation failed to answer this

question resulting in an even smaller sample size. Overall, it is encouraging that SLPs somewhat

frequently provide personal adjustment counseling without having completed a specific graduate

course. To the best of my knowledge, there is no literature investigating the relationship of how

frequently SLPs provide personal adjustment counseling to their graduate preparation. While

there is limited research on this topic, the ASHA Scope of Practices states that SLPs should be

involved in “provid[ing] support and/or peer-to-peer groups for individuals with disorders and

their families” and “discuss, evaluate, and address negative emotions and thoughts related to

communication or feeding and swallowing disorders (“Scope of Practice in Speech-Language

Pathology,” 2021, para. 33).

Comparison of SLPs’ Frequency in Providing Informational Counseling to Personal

Adjustment Counseling. SLPs reported very frequently providing informational counseling and

somewhat frequently providing personal adjustment counseling. Moreover, there was a

statistically significant difference between how frequently SLPs provide informational and

personal adjustment counseling. The data indicates that SLPs more frequently provide

informational counseling than personal adjustment counseling. The results of how frequently

SLPs provide informational and personal adjustment counseling align with SLPs’ confidence

levels in providing these types of counseling, which were described previously. Based on

Luterman’s (2020) assertion that graduate programs more frequently provide graduate students

coursework on informational counseling rather than personal adjustment counseling, SLPs would

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more confidently and more frequently provide informational counseling in therapy sessions (p.

903).

SLPs’ Frequency of Counseling Patients in Relation to Confidence Levels of

Counseling Methods. SLPs reported both their confidence levels in and frequency of providing

informational and personal adjustment counseling. I first explored the relationship between

SLPs’ confidence in and frequency of providing informational counseling. The moderate

statistically significant relationship between confidence and frequency indicated that the SLPs

who were the most confident in providing informational counseling were also the SLPs who

most frequently provided their pediatric tracheostomy patients informational counseling. I then

explored the relationship between SLPs’ confidence in and frequency of providing personal

adjustment counseling. The fairly strong statistically significant relationship indicated that the

SLPs who are most confident in providing personal adjustment counseling were also the SLPs

who most frequently provided personal adjustment counseling. While there were no statistically

significant differences between academic preparation and confidence or frequency of providing

counseling, it is encouraging to find this relationship between confidence and frequency. This

finding suggests that as SLPs gain experience and confidence in working with these children,

they will begin to more frequently provide counseling, as well. Luterman (2020) described the

importance of counseling within therapy for SLPs:

Counseling is not a separate entity in the clinician-client relationship; it is woven

throughout the fabric of the relationship. I think we inherited the notion of counseling as

a separate entity from the medical model of diagnosis where the clinician is seen as the

expert, who first takes a case history, then tests, and then “counsels.” This model lends

itself to counseling as information driven and perhaps advisory. Counseling is as much an

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attitude as it is a set of specific skills. It is an attitude that suffuses all clinical encounters

with compassion and empathy. (p. 904)

As SLPs gain this attitude of compassion and empathy, SLPs may begin to embrace the inclusion

of counseling into the typical “clinician-client relationship.” To the best of my knowledge, there

is no literature investigating the relationship of SLP frequency of counseling pediatric

tracheostomy patients with respect to SLP confidence levels of providing counseling.

Parents’ Perceptions of how Frequently SLPs Provide Counseling

Parents reported how frequently they perceive their child’s SLP to provide both

informational and personal adjustment counseling. The following sections will explore parents’

perceptions of their SLPs’ frequency of providing informational counseling and personal

adjustment counseling.

Parents’ Perception of how Frequently SLPs Provide Informational Counseling.

Parents reported their child’s SLP to rarely provide them with information regarding parent-to-

parent support groups for children with tracheostomy tubes; and rarely provide their child with

information regarding support groups for children with tracheostomy tubes. Parents reported

their child’s SLP to rarely provide these specific types of informational counseling. The age of

the children may be a limiting factor in that many children receive tracheostomy tubes at a young

age and may not be old enough for a support group yet. However, having access to information

about support groups can be an extremely useful tool for many children with tracheostomy tubes

and their families. Interview Parent D was asked about how she gained her knowledge of what a

tracheostomy tube is and how to take care of a child who has a tracheostomy tube. She

responded by explaining that she learned this information through her own personal research in

addition to “join[ing] every Facebook group [she] could find. We have a local Facebook group

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that has probably helped me the most.”

While informational counseling may include a wide range of subjects to discuss with

families and the patient, Interview Parent A noted that it is important for the SLP to be aware of

the quantity and timing of receiving this information because

things may be more overwhelming or that families may not be able to take the same

amount of information that you would expect when you have a kid who is just seeing an

SLP for an SLP and is otherwise doing pretty well. Further, families of children with

medical complexities are keeping track of a lot of things, so just thinking of ways to be

supportive of that… I think just having an understanding for some of that and like

families may need information in smaller chunks, or kids and families may not be as

present as you want them to be.

It is important to be constantly aware of the family’s emotional state when providing

information in order to be the most beneficial for the recipients. To the best of my knowledge,

there is no literature exploring parents’ perception of how frequently their child’s SLP provides

informational counseling.

Parents’ Perceptions of how Frequently SLPs Provide Personal Adjustment

Counseling. Parents indicated that they occasionally feel discouraged when leaving therapy with

the SLP and that their child frequently feels discouraged after therapy with the SLP. The current

data indicates that there needs to be an increase in personal adjustment counseling in therapy to

help children and their families adjust to their tracheostomy tube, while finding a method of

communication to facilitate a positive learning environment.

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Interview Parent B shared her experiences with an SLP, in which she left therapy feeling

incredibly discouraged and unsupported by her child’s SLP. Note that N represents her child’s

name.

When we found out that N wouldn’t be able to use a speaking valve and we urgently

needed to give him a way to communicate with us, we started learning sign and got a ton

of support from our deaf and hard of hearing community, but absolutely zero support

from speech and language pathologists and that was really, really hard… in June and we

took him to the appointment and the speech pathologist came in and I explained to her

that he uses sign language and she kind of brushed us off like they always do and we put

the speaking valve on him and he immediately freaked out and was super, super

distressed in a way that looked very different from the first time he used a speaking valve.

I know that kids sometimes react poorly to speaking valves, but this just felt like a whole

other level and maybe that’s just because I’m his mom, but I was just sitting in that chair

holding him and he was just begging me to take the speaking valve off of his trach and I

was just like I can’t justify my kid being this distressed when he already has a perfectly

appropriate way to communicate with me. We just never got any reprieve from speech

pathologists. She was just like we’ll take it off for like a minute and then we’ll try again. I

walked out of that appointment and called my husband, and I was like I don’t care if the

speaking valve never works. I don’t care if all he does is sign for the rest of his life. I

just—I didn’t feel any support from the person whose job it is to help him communicate

because he wasn’t speaking…. I’ve found that there’s often this huge disconnect between

like well if he won’t speak like we’re going to try to force him to speak. And I’m like

you’re a speech-language pathologist. Your job is to make sure the child has language

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and not spoken English… and that can be really isolating for a parent who’s already

parenting a child who has a condition that already makes their life more isolating… and

it just breaks my heart because he’s thriving and there’s not any acknowledgement from

the community that’s supposed to be helping him communicate.

Parent B explained how her child’s SLP dismissed her feelings and knowledge of her son’s

ability to communicate. Rather than listening to this parent, the SLP left the mother discouraged

and the child distressed during the therapy session. These feelings of discouragement led to

feelings of isolation from their community. While there are many types of personal adjustment

counseling and ways to facilitate a positive environment for both the child and his/her family,

parents reported feeling a need for an increase in personal adjustment counseling within therapy.

To the best of my knowledge, there is no literature investigating parents’ perception of how

frequently their child with a tracheostomy tube provides personal adjustment counseling.

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide Counseling

Again, it is first important to acknowledge that the SLPs who participated in this study

are not necessarily the specific SLPs who currently provide or have provided services to the

children of the parents who participated in this study. In the sections that follow, I will explore

SLPs and parents’ perceptions how frequently SLPs provided informational counseling and

personal adjustment counseling.

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide

Informational Counseling. SLPs reported very frequently providing informational counseling

to pediatric patients with tracheostomy tubes. Parents reported occasionally being provided

informational counseling. This finding is important because parents reported on average

receiving informational counseling less than half of the time and almost half as frequently as

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SLPs reported that they provide this type of counseling. Parents are reporting feeling as if they

lack information on their child’s communication disorder and therapy treatment.

One possible explanation for this difference in perceptions of how frequently SLPs

provide informational counseling could be because of the study participants; the SLPs who

participated in this study are not necessarily the same SLPs who worked with these parents and

their children. The SLPs who participated in this study indicated they have the highest level of

expertise working as a medical speech-language pathologist. The majority of these SLPs who

have experience working with pediatric tracheostomy patients work in major cities who are

associated with the Global Tracheostomy Collaborative. The Global Tracheostomy Collaborative

has 17 member hospitals in North America, six member hospitals in the United Kingdom, and

six member hospitals in Asia Pacific region (“Hospital Members,” 2020). However, children

who have tracheostomy tubes are located all across the world, and not just in these large cities

with member hospitals of the Global Tracheostomy Collaborative. Many families opt to travel to

these cities with professionals who work with this population, however, if travel is not an option,

the SLPs in their geographic region may not have the experience and knowledge on how to

provide informational counseling concerning tracheostomies. To the best of my knowledge there

is no research investigating SLP and parent perceptions of how frequently SLPs provide personal

adjustment counseling.

SLPs’ Frequency and Parents’ Perception of how Frequently SLPs Provide

Personal Adjustment Counseling. SLPs reported somewhat frequently providing personal

adjustment counseling to pediatric tracheostomy patients and their families. Parents reported

their child’s SLP occasionally providing personal adjustment counseling to their child and

themselves. Parents reported on average receiving personal adjustment counseling less than half

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of the time and less frequently than the SLPs reported. It is an important finding that there was a

disconnect in perceptions of the frequency of personal adjustment counseling between SLPs and

parents of children with tracheostomy tubes. In the parent survey, participants were asked if there

was extra information that they would like to share about their experiences with their child’s

SLP. These responses varied from positive to negative experiences. The responses are in

Appendix H.

Implementing more personal adjustment counseling into therapy may result in fewer

negative experiences for both parents and SLPs. The benefits of personal adjustment counseling

in addition to informational counseling will help children with tracheostomy tubes and their

families best adjust to the new technology in a positive manner. To the best of my knowledge,

there is no literature investigating SLPs and parents’ perceptions of how frequently SLPs provide

personal adjustment counseling.

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CHAPTER V: CONCLUSION

The purpose of this study was to investigate the perceptions of the interventions provided

and counseling techniques used by speech-language pathologists (SLPs) to address the emotional

impact for both pediatric patients receiving tracheostomy tubes and their parents/family

caregivers. A second purpose was to investigate the family caregivers’ perspectives of the

counseling methods provided by SLPs to pediatric patients with tracheostomy tubes and their

families, including bibliotherapy, educational products, group therapy, and the use of open-ended

questions. In this chapter, I will present the major conclusions, implications of the findings,

limitations, recommendations for future research, and my final thoughts on this study.

Major Conclusions

The results of this study led to three major conclusions. The first major conclusion is that

there is a relationship between SLPs’ confidence in and frequency of providing counseling to

pediatric tracheostomy patients and their families. SLPs who reported being most confident in

informational counseling were also those who reported most frequently providing informational

counseling. Similarly, SLPs who reported being most confident in personal adjustment

counseling were also those who reported most frequently providing personal adjustment

counseling. In addition, SLPs were more confident in providing informational counseling than

personal adjustment counseling, resulting in SLPs more frequently providing informational

counseling than personal adjustment counseling.

The second major conclusion is that despite differences in their academic preparation

(i.e., completion of a counseling course), SLPs had comparable confidence in and frequency of

providing counseling to pediatric tracheostomy patients and their families. SLPs reported being

fairly confident in providing informational counseling and only somewhat confident in personal

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adjustment counseling whether or not they had completed a graduate counseling course. In terms

of frequency, SLPs reported very frequently providing informational counseling and somewhat

frequently providing personal adjustment counseling whether or not they completed a graduate

counseling course. Whether or not they had completed a counseling course, there were similar

patterns of confidence and frequency of providing these types of counseling.

The third major conclusion is that SLPs’ and parents’ perceptions of counseling differed.

SLPs generally reported higher levels of confidence in providing both informational and personal

adjustment counseling than parents reported their child’s SLP was in providing both types of

counseling. SLPs were fairly confident in providing informational counseling, while parents

perceived their child’s SLP be to somewhat confident. In addition, SLPs were somewhat

confident in providing personal adjustment counseling, while parents perceived their child’s SLP

to only be fairly confident in providing personal adjustment counseling. In terms of frequency,

SLPs reported more frequently providing both informational and personal adjustment counseling

than parents reported. SLPs reported very frequently providing informational counseling;

however, parents reported only occasionally being provided informational counseling. In

addition, SLPs reported somewhat frequently providing personal adjustment counseling. Parents,

however, reported their child’s SLP to only occasionally provide personal adjustment

counseling.

Implications of the Research Findings

The three major conclusions lead to two implications. The first two conclusions lead to

the implication that SLPs may require more practical training in providing personal adjustment

counseling. Regardless of having completed a counseling course, SLPs more confidently and

more frequently provided informational counseling than personal adjustment counseling.

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Luterman (2020) reported that graduate counseling courses mainly discuss informational

counseling with limited coursework regarding personal adjustment counseling (p. 903). In

addition, Beck and Verticchio (2014) researched how SLPs view of both informational and

personal adjustment counseling after taking a course on counseling specific for SLPs and

audiologists. Their results revealed that prior to taking this counseling course, only 36% of these

participants believed personal adjustment counseling to be the most important form of

counseling within therapy; however, this number increased to 72% after participants took this

course (p. 143). Obtaining practical experience providing personal adjustment counseling may

help to increase SLPs’ confidence in providing this type of counseling, which may lead to SLPs

more frequently providing personal adjustment counseling.

The third major conclusion suggests that there needs to be more communication between

SLPs and parents. There is currently a disconnect between SLPs and parents in the perceptions of

both the informational and personal adjustment counseling that is provided to these children and

their families. Therefore, clinicians should establish more communication with the parents,

specifically to explore whether or not their needs are being met.

Limitations

There were several limitations of this study. The first limitation of this study is that the

SLP participants were not necessarily the same SLPs who provided services to the children with

tracheostomy tubes of the parents who completed the survey. Any SLP who has provided

services to the “niche” population was asked to participate in this study, and, in general, the SLP

participants reported having the highest level of expertise working with pediatric tracheostomy

patients. While this was the desired population of this study, many parents who participated in

this study indicated the SLPs who worked with their child had a wide range of experiences

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working with children with tracheostomy tubes. For example, one parent noted “We have had

some good experiences and some horrible ones. I feel that it takes a special breed of SLP to

consider all aspects of the child.” While some children are receiving services from the SLPs who

have the “highest level of expertise,” other families may not have access to these same

professionals. Another parent reported in the survey, “Our SLP is supposedly the most

comfortable providing therapy to trached kids in our small town, but she is clearly not

comfortable.” This limitation exists because I utilized different recruitment methods to reach

SLPs and the parents. Due to this limitation, the experiences of the participants cannot be

generalized to all parents’ experiences with their child’s SLP.

A second limitation was the survey did not measure SLPs’ experience working in the

field. It was an unfortunate oversight that there were no questions measuring how long

participants had worked as an SLP, or specifically worked with pediatric tracheostomy patients.

Therefore, I was unable to explore the impact of experience on SLPs’ confidence in and

frequency of providing both informational and personal adjustment counseling to pediatric

tracheostomy patients and their families.

A third limitation of this study was the limited number of SLPs who reported

participating in a graduate tracheostomy and ventilation course. Due to only three participants

reporting participating in this course at their respective graduate programs, it was difficult to

identify significant differences between the groups. In addition, one of these three individuals did

not finish the survey and the number dropped to two individuals when examining the impact of

academic courses on how frequently SLPs provide personal adjustment counseling. Therefore, it

was difficult to fully understand how academic preparation through a tracheostomy and

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ventilation course influenced confidence and frequency levels in providing both informational

and personal adjustment counseling to pediatric tracheostomy patients.

A final limitation was limited number of parents who participated in follow-up

interviews. Due to the limited resources and time, only a small number of parents were able to

participate in the interview portion of this study. The limited number of interviews is difficult

because their experiences are specific to their families and are not representative of all parents’

experiences.

While there were limitations to this study, the data provided valuable information when

investigating the interventions and counseling methods provided to pediatric patients and their

families, along with the parents’ perceptions of these interventions and counseling methods. The

study added to the limited research on SLPs providing informational and personal adjustment

counseling to pediatric tracheostomy patients and their families and added to the research on

parents’ perspectives of these counseling methods provided by their child’s SLP.

Recommendations for Future Research

Future research could study the specific interventions and counseling methods that

generalist SLPs utilize with the population of pediatric tracheostomy patients and their families

when they encounter these families in regional hospitals. Some parents reported that although

they were working with the “best” of the local SLPs in their region, these professionals still had

little to no experience working with pediatric tracheostomy patients. Researching the

interventions and counseling methods utilized by more generalist SLPs who do not specialize in

working with pediatric tracheostomy patients would provide researchers with a better

understanding of any discrepancies between SLPs’ and parents’ perceptions of the interventions

and counseling methods utilized for this population.

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A second recommendation to expand future research would be to incorporate questions of

SLPs’ experience working in the field. Having access to how long SLPs have been practicing

would allow researchers to investigate how experience and length of time working as an SLP

impacts how confidently and frequently they provide informational and personal adjustment

counseling. As my data showed that differences in academic preparation did not influence

confidence in and frequency of providing both informational and personal adjustment

counseling, it would be interesting to investigate if experience levels influence these factors.

A third recommendation to enhance further research would be to increase the number of

participants of SLPs who completed a graduate tracheostomy and ventilation course. Having a

greater number of participants would allow a more accurate analysis of how academic

preparation might influence confidence in and frequency of providing both informational and

personal adjustment counseling. The number of SLPs who completed tracheostomy and

ventilation courses was so small, it was more difficult to identify significant differences between

subgroups.

A final recommendation would be to increase the availability of interviews to more

parents of children with tracheostomy tubes and invite SLPs to participate in interviews, as well.

This study only provided the opportunity to interview parents of children who currently have a

tracheostomy tube; underwent a tracheotomy in the first two years of life; and was currently five

years or younger. Allowing participants to provide context to their responses and further explain

their experiences working with these children with tracheostomy tubes, or SLPs, respectively,

would lead to greater insight of the client-clinician dynamic within therapy.

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Final Thoughts

My interest in this topic stemmed from an opportunity to shadow an ENT performing a

tracheotomy at the Children’s Healthcare of Atlanta (CHOA) in January 2020. After this

experience, I began researching what tracheostomy tubes are and how they impact

communication when surgically done at such a young age. Tracheotomies in some cases can be a

lifesaving procedure; however, they have many consequences on communicative abilities. The

more I researched these consequences, the more interested I became in learning about the role of

SLPs in working with children with tracheostomies and seeing the emotional toll of the surgery

on both the child and their family. After this experience at CHOA, not only did I know I would

incorporate tracheostomies into my Senior Independent Study, but I also now hope to work in a

pediatric hospital setting in the future.

After researching this topic for months, I have loved being able to better understand the

“trach community” through my survey responses, and even more through the interviews. I am so

appreciative for both the parents and SLPs to have been so genuine and open with me about their

experiences. This research is a step towards bridging any disconnect between SLPs and pediatric

tracheostomy patients to better experiences in speech and language therapy. I am appreciative of

my Senior Independent Study for providing me a challenging experience to investigate a topic

with such limited research and I feel as if this research will aid me in becoming a more

understanding and competent clinician in the future.

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APPENDIX A: SURVEY ITEM: Q10

If willing, please describe the medical condition resulting in your child’s tracheostomy (Select ALL that apply)

• Flappy airway, stenosis, born with hole in heart, premature lungs

• Traumatic intubation after bone marrow transplant secondary to MPS 1

• Post surgical complications

• Intubation injury

• CCHS

• Subglottic stenosis due to prolonged intubation

• Bilateral vocal cord paralysis congenital

• Brain tumor

• In the beginning she was reached because of subglottic stenosis. She grew out of that but has kept the trach due to her severe sleep apnea

• CCHS

• Chronic lung disease and severe sleep obstructive apnea

• Severe Tracheo/Bronchomalacia

• Craniofacial syndrome

• Severe micrognathia & persistent buccopharengial membrane

• Severe chronic obstructive sleep apnea

• Interstitial lung disease

• congenital diaphragmatic hernia leading to pulmonary hypoplasia, pulmonary hypertension

• Mother had polyhydromnous which resulted with baby having issues when born

• Small upper airway, tracheal sleeve

• Skeletal dysplasia resulting in a small rib cage

• Double lung transplant

• Pulmonary hypertension

• CHARGE-like syndrome, unbalanced chromosomal translocation (2p duplication, 7q deletion), severe subglottic stenosis

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• Chronic Lung Disease

• CHD, airway malacia

• Underlying neuromuscular disease in addition to airway collapse

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APPENDIX B: SLP SURVEY INSTRUMENT

CONSENT TO PARTICIPATE IN A RESEARCH STUDY

THE COLLEGE OF WOOSTER

Counseling Used by Speech-Language Pathologists for Pediatric Tracheostomy Patients Principal Investigator: Meghan Botsch Purpose You are being asked to participate in a research study. We are investigating the confidence of professional speech-language pathologists in treating pediatric tracheostomy patients and the counseling strategies they utilize in therapy for pediatric patients with tracheostomy tubes and their families. For your information, a second survey will investigate parents of children with tracheostomy tubes’ perceptions of the amount and types of counseling strategies, including informational and personal adjustment counseling, utilized by speech-language pathologists when treating these patients. Procedures If you decide to volunteer, you will be asked to answer several questions about yourself, your child, and your experience with your child’s current speech-language pathologist. Each survey will take approximately 10 minutes to complete. Risks No expected risks to participate in this study. However, some participants may reflect on past experiences with clients’ medical complexities, which may be associated with negative emotions such as grief or anxiety. You may choose not to answer individual questions, and you may quit the survey at any time. Benefits There are no direct benefits to you for your participation. An indirect benefit is that we learn more about how parents perceive speech-language pathologists’ counseling strategies, which could result in the future use of more effective counseling practices by speech-language pathologists. Compensation There is no compensation associated with participation in this study. Confidentiality We will not be collecting any identifying information; therefore, all data are anonymous. Costs There is no cost to you beyond the time and effort required to complete the procedure described above. Right to Refuse or Withdraw

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You may refuse to participate in the study. If you decide to participate, you may change your mind and withdraw at any point during the study without consequence. Questions If you have any questions, you can contact me by my email at [email protected]. You may also contact my advisors, Donald Goldberg, Ph.D., CCC-SLP/A ([email protected] or [email protected]); or Joan Furey, Ph.D., CCC-SLP ([email protected]).

o I agree (1)

o I do not agree (2)

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Q2 Are you a licensed and/or ASHA-certified SLP?

o Yes (1)

o No (2)

Skip To: Q60 If Are you a licensed and/or ASHA-certified SLP? = No

Q3 Which of the follow describes your primary work site?

o Medical Setting (1)

o Private Practice (2)

o School-Based (3)

o Speech and Hearing Clinic (4)

o Other, please describe: (5) ________________________________________________

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Q4 Please rate your level of expertise as an SLP is in medical speech-language pathology? (0

representing "No Expertise", 100 representing "Highest Level of Expertise")

0 10 20 30 40 50 60 70 80 90 100

()

Q5 Did your graduate school program offer any dedicated any course(s) regarding tracheostomy

and ventilation?

o Yes (1)

o No (2)

Skip To: Q6 If Did your graduate school program offer any dedicated any course(s) regarding tracheostomy and ven... = Yes Skip To: Q7 If Did your graduate school program offer any dedicated any course(s) regarding tracheostomy and ven... = No

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Q6 Were the course(s) offered at your graduate program regarding tracheostomy and ventilation

required or elective?

o Required (1)

o Elective (2)

Q7 Did your graduate school program offer any dedicated class lectures regarding tracheostomy

and ventilation?

o Yes (1)

o No (2)

Skip To: Q9 If Did your graduate school program offer any dedicated class lectures regarding tracheostomy and ve... = No

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Q8 Were the class lectures offered at your graduate program regarding tracheostomy and

ventilation required or elective?

o Required (1)

o Elective (2)

Q9 Did your graduate school program offer any practicum opportunities/placement(s) working

with tracheostomy and ventilation patients?

o Yes (1)

o No (2)

o Unable to recall (3)

Skip To: Q10 If Did your graduate school program offer any practicum opportunities/placement(s) working with trac... = Yes Skip To: Q11 If Did your graduate school program offer any practicum opportunities/placement(s) working with trac... != Yes

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Q10 Did you participate in the practicum opportunities/placement(s) offered by your graduate

program working with tracheostomy and ventilation patients?

o Yes (1)

o No (2)

Q11 Did your graduate school program offer a class regarding counseling methods specifically

for SLPs?

o Yes (1)

o No (2)

Skip To: Q12 If Did your graduate school program offer a class regarding counseling methods specifically for SLPs? = Yes Skip To: Q13 If Did your graduate school program offer a class regarding counseling methods specifically for SLPs? = No

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Q12 Were the class lectures offered at your graduate program regarding counseling methods

specifically for SLPs required or elective?

o Required (1)

o Elective (2)

Q13 Did you take a class regarding counseling methods in a department/program outside of

speech-language pathology (e.g., psychology, education)?

o Yes (1)

o No (2)

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Q14 In the last 12 months, please estimate the number of adult and pediatric patients with

tracheostomy tubes that were/are on your caseload:

▢ Adult Patients: (1) ________________________________________________

▢ Pediatric Patients: (2) ________________________________________________

Q15 How did you gain experience working with pediatric tracheostomy patients? (Select ALL

that apply)

▢ Academic preparation (1)

▢ Clinical Practicum (2)

▢ Externship (3)

▢ Internship (4)

▢ On-the-Job Training (5)

▢ Other (please describe): (6) ________________________________________________

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Q16 Typically, what is/are the primary long-term objective(s) for pediatric tracheostomy patients

on your caseload? (Select ALL that apply)

▢ Feeding/swallowing (1)

▢ Communication (2)

▢ Other (3) ________________________________________________

Q17 Rate your confidence on the following aspects of regarding working with a pediatric tracheostomy patient:

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Extremely

Confident (1)

Somewhat

Confident (2) Neutral (3)

Somewhat

Not

Confident (4)

Extremely

Not

Confident (5)

Suctioning the

patient, if

necessary (1) o o o o o

Recognizing

distress in the

patient (2) o o o o o

Conducting

evaluations

for one-way

speaking

valves (3)

o o o o o

Staying calm

in medical

emergencies

(4)

o o o o o

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Understanding

the patient's

medical

history (5)

o o o o o

Q18 At what age are pediatric tracheostomy patients "typically" referred to you for services?

▼ 0-3 Months (1) ... 11+ Years (9)

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Q19 Which of the following professionals do you collaborate with in evaluating and/or treating

your patients with tracheostomy tubes? (Select ALL that apply)

▢ I do not typically work with other professional colleagues (1)

▢ Child Life Specialist/s (2)

▢ Nurse/s (3)

▢ Occupational Therapist/s (4)

▢ Otolaryngologist or ENT Physician/s (5)

▢ Pediatrician/s (6)

▢ Physician Assistant/s (7)

▢ Physical Therapist/s (8)

▢ Psychologist/s or Counselor/s (9)

▢ Pulmonologist/s (10)

▢ Respiratory Therapist/s (11)

▢ Social Worker/s (12)

▢ Other (Please describe): (13) ________________________________________________

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Q20 The following four questions have been modified from the Key Statements that achieved

consensus in Mitchell and colleagues (2011) Clinical Consensus Statement: Tracheostomy Care:

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Always (1) Frequently

(2)

Occasionally

(3) Rarely (4) Never (5)

How frequently do

you routinely

provide patient

caregiver education

prior to your

patient's

tracheotomy

procedure? (1)

o o o o o

How frequently do

you routinely

perform a

communication

assessment for

your pediatric

patients prior to the

tracheotomy

procedure? (2)

o o o o o

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How frequently

are you routinely

involved in the

evaluation of the

child's caregiver in

his/her competency

of tracheostomy

care procedures

prior to their child's

discharge from the

hospital? (3)

o o o o o

How frequently do

you routinely

provide any home

care instruction

manuals for

tracheostomy care

prior to your

pediatric

tracheostomy

patient's family

discharge from the

hospital? (4)

o o o o o

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Q21 Please describe the range of ways in which you include the parent-caregiver in therapy?

o I prefer not to answer (1)

o Please specify: (2) ________________________________________________

Q22 How often are your "typical" parent-caregiver/s involved in therapy activities during in-

patient treatment for pediatric tracheostomy patients?

o Always (1)

o Frequently (2)

o Occasionally (3)

o Rarely (4)

o Never (5)

o Not Applicable (6)

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Q23 How often are your "typical" parent-caregiver/s involved in therapy activities during out-

patient treatment for pediatric tracheostomy patients?

o Always (1)

o Frequently (2)

o Occasionally (3)

o Rarely (4)

o Never (5)

o Not Applicable (6)

Q24 Do you care to describe or discuss the frequency of parent-caregiver involvement in therapy

activities?

o Yes (if Yes, please explain): (1) ________________________________________________

o No (2)

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Q25 How frequently do you typically work with a pediatric patient with a tracheostomy tube

during in-patient treatment? Please also indicate typical length of each session regarding your

choice:

o I do not typically provide in-patient care (1)

o Daily/Length (2) ________________________________________________

o 2-3 times a week/Length (3) ________________________________________________

o 4-6 times a week/Length (4) ________________________________________________

o Weekly/Length (5) ________________________________________________

o Every two weeks/Length (6) ________________________________________________

o Other, please describe: (7) ________________________________________________

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Q26 What is the typical number of treatment sessions for a pediatric patient with a

tracheostomy tube during in-patient treatment?

o I do not typically provide in-patient care (1)

o 1-10 sessions (2)

o 11-20 sessions (3)

o 21-30 sessions (4)

o 31+ sessions (5)

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Q27 How frequently do you typically work with a pediatric child with a tracheostomy tube

during out-patient treatment? Please indicate typical length of each session regarding your

choice:

o I do not typically do out-patient care (1)

o Daily/Length (2) ________________________________________________

o 2-3 times a week/Length (3) ________________________________________________

o 4-6 times a week/Length (4) ________________________________________________

o Weekly/Length (5) ________________________________________________

o Every two weeks/Length (6) ________________________________________________

o Other, please describe: (7) ________________________________________________

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Q28 What is the typical number of treatment sessions for a pediatric child with a tracheostomy

tube during out-patient treatment?

o I do not typically work in out-patient care (1)

o 1-10 sessions (2)

o 11-20 sessions (3)

o 21-30 sessions (4)

o 31+ sessions (5)

Q29 What methods of communication do you work with when treating a pediatric tracheostomy

patient? (Select ALL that apply):

▢ Leak/whisper speech (1)

▢ Finger occlusion (2)

▢ Passy-Muir speaking valve (3)

▢ AAC device (4)

▢ Other (5) ________________________________________________

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Q30 How frequently do you conduct evaluations for pediatric tracheostomy patients to use a

one-way speaking valve?

o Always (1)

o Frequently (2)

o Occasionally (3)

o Rarely (4)

o Never (5)

Q31 What methods do you typically utilize to relax your patient during one-way speaking valve

evaluations?

________________________________________________________________

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Q32 Informational counseling is often utilized by SLPs to assist clients and their families by

providing sufficient information and understanding regarding a specific communication disorder,

in addition to providing information on the treatment plan for said communication disorder

(Beck & Verticchio, 2014). For pediatric patients with tracheostomies, informational counseling

may include, but is not limited to educational products, parent trainings in the hospital,

brochures, or information verbally provided by and given from medical and non-medical

professionals working with the child.

Based on the provided definition of Informational Counseling, how confident do you feel in

delivering Informational Counseling to pediatric patients with tracheostomy tubes?

o Extremely Confident (1)

o Somewhat Confident (2)

o Neutral (3)

o Somewhat Not Confident (4)

o Extremely Not Confident (5)

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Q33 Based on the previous definition of Informational Counseling, using the scale below, please

indicate how frequently you incorporate informational counseling into therapy, with 0

representing "Never" and 100 representing "Always" when providing services to pediatric

patients with tracheostomy tubes:

0 10 20 30 40 50 60 70 80 90 100

1 ()

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Q34 Personal adjustment counseling refers “to helping clients cope with attitudes, feelings,

problems associated with communication disorder; using active listening and being comfortable

with silence; being able to resonate with the client and build rapport; and providing hope and

optimism” (Beck & Verticchio, 2014, p. 140). For pediatric patients with tracheostomies,

personal adjustment counseling may include, but is not limited to bibliotherapy, use of stuffed

animals, group therapy, and/or asking the child open- ended questions.

Based on the provided definition of Personal Adjustment Counseling, how confident do you feel

in delivering Personal Adjustment Counseling to pediatric patients with tracheostomy tubes?

o Extremely Confident (1)

o Somewhat Confident (2)

o Neutral (3)

o Somewhat Not Confident (4)

o Extremely Not Confident (5)

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Q35 Based on the previous definition of Personal Adjustment Counseling, select how frequently

you implement personal adjustment counseling into therapy, with 0 representing "Never" and

100 representing "Always" when providing services to pediatric patients with tracheostomy

tubes:

0 10 20 30 40 50 60 70 80 90 100

1 ()

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Q36 How do you provide your client and their family members with information regarding

therapy? (select ALL that apply)

▢ Informational documents (1)

▢ Parent-training information sessions (2)

▢ Verbal information (3)

▢ Visual demonstration accompanying props, please specify: (4) ________________________________________________

▢ Other, please specify: (5) ________________________________________________

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Q37 Based on the following scale, how confident do you feel regarding the following:

Extremely Confident (1)

Somewhat Confident (2) Neutral (3)

Somewhat Not

Confident (4)

Extremely Not

Confident (5)

Providing sufficient

parent-training regarding therapy

activities to do at home (1)

o o o o o

Demonstrating interest in the caregiver(s)' emotional

well-being (2) o o o o o

Demonstrating interest in the

client's emotional

well-being (3) o o o o o

Routinely providing

materials to the client and his/her family

(4)

o o o o o

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Q38 How frequently do your pediatric tracheostomy patients' speech-language therapy sessions

typically include a group therapy component?

o Always (1)

o Frequently (2)

o Occasionally (3)

o Rarely (4)

o Never (5)

o Not Applicable (6)

Q39 How frequently do you incorporate story books which depict children with tracheostomy

tubes in therapy?

o Always (1)

o Frequently (2)

o Occasionally (3)

o Rarely (4)

o Never (5)

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Q40 How familiar are you with the following story book regarding children with tracheostomy

tubes?

Hiya Moriah by Victoria Nelson

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

Q41 How familiar are you with the following story book regarding children with tracheostomy tubes?

Gerry the Giraffe and his Super Awesome but Sometimes Icky Tracheostomy by Rebekah Foguth

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

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Q42 How familiar are you with the following story book regarding children with tracheostomy tubes?

Tracy's Tracheostomy by Wendy J Hall

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

Q43 How familiar are you with the following story book regarding children with tracheostomy

tubes?

Channel your Inner Superstar by Jennifer Butler Ellis

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

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Q44 How frequently do you incorporate stuffed animals in role play activities to promote

communication about how your client feels about having a tracheostomy tube?

o Always (1)

o Frequently (2)

o Occasionally (3)

o Rarely (4)

o Never (5)

Q45 How familiar are you with the following stuffed animal?

Tubie Friends

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

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Q46

How familiar are you with the following stuffed animal?

Toby Tracheapuppet

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

Q47 How familiar are you with the following stuffed animal?

Toby Tracheasaurus

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

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Q48 How familiar are you with the following Passy-Muir educational tools?

Toby Tracheasaurus & Friends Coloring & Activity Book

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

Q49 How familiar are you with the following Passy-Muir educational tool?

Tracheostomy P.A.M. (Pediatric Airway Model)

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

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Q50 How familiar are you with the following Passy-Muir educational tool?

Tracheostomy T.O.M. (Tracheostomy Observation Model)

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

Q51 How familiar are you with the following Passy-Muir educational tool?

Patient Education Handouts

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

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Q52 How familiar are you with the following Passy-Muir educational tool?

TRACHTOOLS App

o Extremely Familiar (1)

o Very Familiar (2)

o Moderately Familiar (3)

o Slightly Familiar (4)

o Not Familiar at All (5)

Q53 How often do you use open-ended questions when talking about emotions during therapy

sessions for your pediatric tracheostomy patients with 0 representing "Never" and 100

representing "Always"?

0 10 20 30 40 50 60 70 80 90 100

1 ()

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Q54 Do you have a favorite open-ended question that addresses your client's emotions?

Q55 Please rate each of the following scenarios:

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148

Always

(1)

Frequently

(2)

Occasionally

(3) Rarely (4) Never (5)

Not

Applicable

(6)

I typically

feel

overwhelmed

when

providing

therapy to

pediatric

tracheostomy

patients (1)

o o o o o o

I routinely

provide

information

regarding

parent-to-

parent

support

groups (2)

o o o o o o

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I routinely

provide

information

regarding

support

groups for

children (3)

o o o o o o

I consistently

help provide

counseling to

the parents of

pediatric

tracheostomy

patients (4)

o o o o o o

I consistently

provide

counseling to

pediatric

tracheostomy

patients on

my caseload

(5)

o o o o o o

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Q56 Do you have any specific therapy activities that help address children's emotions?

o Yes, Please explain (1) ________________________________________________

o No (2)

Q57 How has the recent COVID-19 pandemic affected how you address the emotional well-

being of your patients/their family members?

o Please explain (1) ________________________________________________

o I prefer not to answer (2)

Q58 How has the recent COVID-19 pandemic affected the delivery of the speech-language

therapy services that you provide?

o Please explain (1) ________________________________________________

o I prefer not to answer (2)

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Q59 Is there anything else that you would like to share regarding your experiences working with pediatric tracheostomy patients and their families?

o Yes, please explain (1) ________________________________________________

o No (2)

Q60 Thank you for taking the time to participate in this study. A summary of the results of this

study will be available in spring 2021. If you would like to view the results, please contact the

researcher using the email below. Again, all participants' names and data have been kept

anonymous throughout the entire research process. Your participation has been greatly

appreciated.

Researcher's contact: [email protected]

Advisors' contact: [email protected] or [email protected]; [email protected]

Q61 The following materials may be beneficial for your pediatric patients with tracheostomy

tubes and their families to adjust to having a tracheostomy tube, along with useful materials and

information:

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Books for parents:

Special by Melanie Dimmit

Can't Breathe by Laesa Faith Kim

Children's books:

Hiya Moriah by Victoria Nelson

Gerry the Giraffe and his Super Awesome but Sometimes Icky Tracheostomy by Rebekah

Foguth

Tracy's Tracheostomy by Wendy Hall

Channel your Inner Superstar by Wendy Hall

The Able Fables book series by Dr. Nicole Julia

Film:

Float on Disney+

Stuffed animals and other toys:

Tubie Friends

Toby Tracheapuppet

Toby Tracheasaurus

Toby Tracheasaurus Friends Coloring & Activity Book

Extra helpful tools:

Patient Education Handouts on the Passy-Muir website

TRACHTOOLS App developed by Passy-Muir

End of Block: Default Question Block

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APPENDIX C: PARENT SURVEY INSTRUMENT

CONSENT TO PARTICIPATE IN A RESEARCH STUDY

THE COLLEGE OF WOOSTER

Parental Perceptions of Counseling Used by Speech-Language Pathologists for Pediatric Tracheostomy Patients Principal Investigator: Meghan Botsch Purpose You are being asked to participate in a research study. We are investigating parents’ perceptions of the amount and types of counseling strategies, including informational and personal adjustment counseling, utilized by speech-language pathologists when treating pediatric tracheostomy patients. For your information, a second survey will investigate the confidence of speech-language pathologists in treating pediatric tracheostomy patients and will also investigate the counseling strategies they utilize when treating these patients and their families. Procedures If you decide to volunteer, you will be asked to answer several questions about yourself, your child, and your experience with your child’s current speech-language pathologist. Each survey will take approximately 10 minutes to complete. Risks There are no expected risks to participate in this study. However, some participants may reflect on past experiences with their child’s medical complexities, which may be associated with negative emotions such as grief of anxiety. You may choose not to answer individual questions, and you may quit the survey at any time. Benefits There are no direct benefits to you for your participation. An indirect benefit is that we learn more about how parents perceive speech-language pathologists’ counseling strategies, which could result in the future use of more effective counseling practices by speech-language pathologists. Compensation There is no compensation associated with participation in this study. Confidentiality We will not be collecting any identifying information; therefore, all data are anonymous. If desired to further explain your experiences via telephone/Zoom interview, no identifying information will be shared in the study. Costs

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There is no cost to you beyond the time and effort required to complete the procedure described above. Right to Refuse or Withdraw You may refuse to participate in the study. If you decide to participate, you may change your mind and withdraw at any point during the study without consequence. Questions If you have any questions, you can contact me by my email at [email protected]. You may also contact my advisors, Donald Goldberg, Ph.D., CCC-SLP/A ([email protected] or [email protected]); or Joan Furey, Ph.D., CCC-SLP ([email protected]).

o I agree (1)

o I do not agree (2)

Skip To: Q2 If CONSENT TO PARTICIPATE IN A RESEARCH STUDY THE COLLEGE OF WOOSTER Parental Perceptions of Counsel... = I agree Skip To: End of Survey If CONSENT TO PARTICIPATE IN A RESEARCH STUDY THE COLLEGE OF WOOSTER Parental Perceptions of Counsel... = I do not agree

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Q2 What is your relationship to the child with a tracheostomy tube?

o Mother (1)

o Father (2)

o Other, please describe: (3) ________________________________________________

Q3 How old is your child currently?

▼ 0-6 Months (1) ... 11+ Years (8)

Q4 Does your child currently have a tracheostomy in place?

o Yes (1)

o No (2)

Skip To: Q5 If Does your child currently have a tracheostomy in place? = No Skip To: Q6 If Does your child currently have a tracheostomy in place? = Yes

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Q5 At what age was your child extubated?

▼ 0-6 Months (1) ... 11+ Years (8)

Q6 When did your child undergo tracheotomy?

▼ 0-6 Months (1) ... 11+ Years (8)

Q7 How long did your child stay in the hospital post-tracheotomy?

________________________________________________________________

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Q8 Who was on your team in the hospital? (Select ALL that apply):

▢ Child Life Specialist/s (1)

▢ Nurse/s (2)

▢ Occupational Therapist/s (3)

▢ Otolaryngologist or ENT Physician/s (4)

▢ Pediatrician/s (5)

▢ Physician Assistant/s (6)

▢ Physical Therapist/s (7)

▢ Psychologist/s or Counselor/s (8)

▢ Pulmonologist/s (9)

▢ Respiratory therapist/s (10)

▢ Social worker/s (11)

▢ Speech-language pathologist/s (12)

▢ Other: (13) ________________________________________________

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Q9 Describe your child's ventilation history (Select ALL that apply)

▢ Has never been ventilated (1)

▢ Is currently ventilated (2)

▢ Has been, but is no longer ventilated (3)

Q10 If willing, please describe the medical condition resulting in your child's tracheostomy (Select ALL that apply)

▢ Accident (1)

▢ Additional underlying medical conditions (2)

▢ Inability to clear mucus from the lungs and airway (3)

▢ Long-term help with breathing with ventilator (4)

▢ Prematurity (5)

▢ Upper airway blockage (6)

▢ Prefer not to respond (7)

▢ Other: (8) ________________________________________________

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Q11 Does your child currently have medical/nursing assistance providing in home-care?

o Yes (1)

o No (2)

Skip To: Q12 If Does your child currently have medical/nursing assistance providing in home-care? = Yes Skip To: Q13 If Does your child currently have medical/nursing assistance providing in home-care? = No

Q12 Please describe the medical/nursing assistance your child receives:

o Daytime medical/nursing care (1)

o Nighttime medical/nursing care (2)

o Daytime and nighttime medical/nursing care (3)

Display This Question:

If How old is your child currently? = 5-6 Years

And How old is your child currently? = 7-8 Years And How old is your child currently? = 9-10 Years

And How old is your child currently? = 11+ Years

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Q13 Does your child have medical care from a caregiver when at school?

o Yes (1)

o No (2)

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Q14 On the following scale:

Completely

medically

focused (1)

Majority

medically

focus (2)

Equally

balanced

between

medical and

parental

focus (3)

Majority

parental

focus (4)

Completely

parental

focused (5)

As the parent

of a child

with a

tracheostomy,

describe the

focus of your

attention in

your

relationship

with your

child (1)

o o o o o

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Q15 Post-tracheotomy, please describe the most valuable advice provided by any medical

professional in the transition from the hospital into home life

o I prefer not to answer (1)

o Please explain: (2) ________________________________________________

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Q16 Which of the following professionals have provided support to your family (Select ALL that

apply)

▢ Child Life Specialist/s (1)

▢ Nurse/s (2)

▢ Occupational Therapist/s (3)

▢ Otolaryngologists or ENT physician/s (4)

▢ Pediatrician/s (5)

▢ Physician Assistant/s (6)

▢ Physical Therapist/s (7)

▢ Psychologist/s or Counselor/s (8)

▢ Pulmonologist/s (9)

▢ Respiratory therapist/s (10)

▢ Speech-language pathologist/s (11)

▢ Social worker/s (12)

▢ Other: (13) ________________________________________________

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Q17 The following four questions have been modified from the Key Statements that achieved

consensus in Mitchell and colleagues' (2011) Clinical Consensus Statement: Tracheostomy

Care:

Were you provided patient caregiver education prior to your child's tracheotomy procedure?

o Yes (1)

o No (2)

o Unable to recall (3)

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Q18 Was a communication assessment performed for your child prior to the tracheotomy

procedure?

o Yes (1)

o No (2)

o Unable to recall (3)

Q19 As the child's caregiver, were you evaluated on your competency of tracheostomy care

procedures prior to your child's discharge from the hospital?

o Yes (1)

o No (2)

o Unable to recall (3)

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Q20 Were you provided with any home care instruction manuals for tracheostomy care prior to

your child's discharge from the hospital?

o Yes (1)

o No (2)

o Unable to recall (3)

Q21 Does your child currently receive or has ever received communication services from a

speech-language pathologist?

o Yes (1)

o No (2)

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Q22 Does your child currently receive or has ever received feeding/swallowing services from a

speech-language pathologist?

o Yes (1)

o No (2)

Q23 At what age did your child begin receiving communication and/or feeding/swallowing

services from a speech-language pathologist?

▼ 0-6 Months (1) ... 11+ Years (8)

Q24 Have you been or are you currently involved in the therapy your child receives from a

speech-language pathologist (for example: suctioning; participating in games/activities; etc.)

o Yes, please explain: (1) ________________________________________________

o No (2)

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Q25 What method(s) of communication does your child use? (Select ALL that apply):

▢ Leak/whisper speech (1)

▢ Finger occlusion (2)

▢ Passy-Muir Speaking Valve (3)

▢ AAC device (4)

▢ Other (5) ________________________________________________

Q26 Has your child been evaluated for a one-way speaking valve?

o Yes (1)

o No (2)

o Unable to recall (3)

Skip To: Q27 If Has your child been evaluated for a one-way speaking valve? = Yes

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Q27 At what age did your child begin using a one-way speaking valve?

▼ 0-6 Months (1) ... 11+ Years (8)

Q28 Informational counseling is often utilized by speech-language pathologists to assist clients

and their families by providing sufficient information and understanding regarding a specific

communication disorder, in addition to providing information on the treatment plan for said

communication disorder (Beck & Verticchio, 2014). For pediatric patients with tracheostomies,

informational counseling may include, but is not limited to information verbally provided by and

given from medical and non-medical professionals working with the child, parent trainings in the

hospital, brochures, or educational products.

Based on the given definition of Informational Counseling, please indicate how frequently does

your child's speech-language pathologist provide Informational Counseling into therapy, with 0

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representing "Never" and 100 representing "Always":

0 10 20 30 40 50 60 70 80 90 100

()

Q29 Based on the given definition of Informational Counseling, how would you describe your

child's speech-language pathologist's comfort level when providing Informational Counseling?

o Extremely Comfortable (1)

o Moderately Comfortable (2)

o Neutral (3)

o Moderately Uncomfortable (4)

o Extremely Uncomfortable (5)

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Q30 Personal adjustment counseling refers “to helping clients cope with attitudes, feelings,

problems associated with communication disorder; using active listening and being comfortable

with silence; being able to resonate with the client and build rapport; and providing hope and

optimism” (Beck and Verticchio, 2014, p. 140). Personal adjustment counseling methods for

children with tracheostomies may include, but are not limited to bibliotherapy, use of stuffed

animals, group therapy, and/or asking the child open-ended questions.

Based on the given definition of Personal Adjustment Counseling, please indicate

how frequently does your child's speech-language pathologist provide Personal Adjustment

Counseling, with 0 representing "Never" and 100 representing "Always":

0 10 20 30 40 50 60 70 80 90 100

()

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Q31 Based on the given definition of Personal Adjustment Counseling, how would you describe your child's speech-language pathologist's comfort level when providing Personal Adjustment Counseling?

o Extremely Comfortable (1)

o Moderately comfortable (2)

o Neutral (3)

o Moderately uncomfortable (4)

o Extremely uncomfortable (5)

Q32 Based on the previous definitions of informational and personal adjustment counseling, how would you describe the balance of the speech-language pathologist's counseling delivery model:

o Exclusively Informational Counseling (1)

o Mostly Informational Counseling (2)

o Even Mixture (3)

o Mostly Personal Adjustment Counseling (4)

o Exclusively Personal Adjustment Counseling (5)

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Q33 How does your speech-language pathologist provide you with information regarding your

child's therapy? (select ALL that apply)

▢ Informational documents (1)

▢ Parent-training information sessions (2)

▢ Verbal information (3)

▢ Visual demonstration (4)

▢ Visual demonstration accompanying props, please specify: (5) ________________________________________________

▢ Other, please specify: (6) ________________________________________________

Q34 Based on the following scale, how confident do you believe the speech-language pathologist was regarding:

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Extremely

Confident (1)

Somewhat

Confident (2) Neutral (3)

Somewhat

Not

Confident (4)

Extremely

Not

Confident (5)

Routinely

providing

teaching

materials for

my child and

me (1)

o o o o o

Routinely

providing

sufficient

parent-training

for me to

effectively use

teaching

materials at

home (2)

o o o o o

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Demonstrating

interest in

your

emotional

well-being (3)

o o o o o

Demonstrating

interest in

your child’s

emotional

well-being (4)

o o o o o

Providing

therapy to

your child (5) o o o o o

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Q35 How frequently do your child's speech-language therapy sessions typically include a group

therapy component?

o Always (1)

o Frequently (2)

o Occasionally (3)

o Rarely (4)

o Never (5)

Q36 Does the speech-language pathologist use story books with kids with tracheostomy tubes in

therapy?

o Yes (1)

o No (2)

o Unable to recall (3)

Skip To: Q37 If Does the speech-language pathologist use story books with kids with tracheostomy tubes in therapy? = Yes

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Q37 Has your speech-language pathologist used any of the following story books in therapy?

(Select ALL that apply)

▢ Hiya Moriah by Victoria Nelson (1)

▢ Gerry the Giraffe and his Super Awesome but Sometimes Icky Tracheostomy by

Rebekah Foguth (2)

▢ Tracy's Tracheostomy by Wendy J. Hall (3)

▢ Channel your Inner Superstar by Jennifer Butler Ellis (4)

▢ None of the above (Please specify any story books used in therapy that you

recall): (5) ________________________________________________

Q38 Does the speech-language pathologist use story books that are not specific to having a

tracheostomy tube, but the characters may have other challenges in therapy?

o Yes (if Yes, please specify which books): (1) ________________________________________________

o No (2)

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Q39 Does the speech-language pathologist incorporate stuffed animals to promote

communication about how your child feels into therapy?

o Yes, general stuffed animals (1)

o Yes, specific to stuffed animals with tracheostomy tubes (2)

o No (3)

Q40 Does the speech-language pathologist incorporate toys in role play activities to promote

communication about how your child feels into therapy?

o Yes, general toys (1)

o Yes, specific to toys with tracheostomy tubes (2)

o No (3)

Q41 How often does the speech-language pathologist use open-ended questions when talking

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about emotions during therapy sessions with 0 representing "Never" and 100 representing

"Always"?

0 10 20 30 40 50 60 70 80 90 100

()

Q42 Based on the given scale, please answer the following questions:

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Always (1)

Frequently (2)

Occasionally (3) Rarely (4) Never (5)

Not Applicable

(6)

I typically feel

discouraged when leaving

therapy sessions with the speech-language

pathologist (1)

o o o o o o

My child typically

feels discouraged

when leaving therapy

sessions with the speech-language

pathologist (2)

o o o o o o

I was routinely provided

information regarding parent-to-

parent support

groups for children with tracheostomy

tubes (3)

o o o o o o

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My child was

routinely provided

information regarding support

groups for children with tracheostomy

tubes (4)

o o o o o o

The speech-language

pathologist consistently

provided counseling to

me during therapy (5)

o o o o o o

The speech-language

pathologist consistently

provided counseling to

my child during

therapy (6)

o o o o o o

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Q43 Has your child ever met another individual with a tracheostomy tube?

o Yes (1)

o No (2)

Skip To: Q44 If Has your child ever met another individual with a tracheostomy tube? = Yes

Q44 Did your child's speech-language pathologist facilitate your child's ability to meet another

individual with a tracheostomy tube?

o Yes (1)

o No (2)

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Q45 Have you found any specific therapy activities that the speech-language pathologist has

used to be especially beneficial in addressing your child's emotions specific to having a

tracheostomy tube?

o Yes, please explain: (1) ________________________________________________

o No (2)

Q46 Has the recent COVID-19 pandemic negatively impacted the emotional support you and

your child currently receive?

o Yes (1)

o No (2)

o Please explain: (3) ________________________________________________

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Q47 Has the recent COVID-19 pandemic affected the delivery of the speech-language therapy

services that your child receives?

o Yes (1)

o No (2)

o Please explain: (3) ________________________________________________

Q48 Is there anything else that you would like to share regarding your experiences working with

a speech-language pathologist?

o Yes (1) ________________________________________________

o No (2)

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Q49 Would you be interested in an opportunity to share your experiences further in a 5-10

minute telephone/Zoom interview? If you are interested in a telephone/Zoom interview, names

will be kept confidential and will never be connected to the above data.

To be eligible to participate in the follow-up interview, these three criteria MUST be met:

Inclusion criteria MUST include the following three items

-your child currently has a tracheostomy tube

-your child underwent a tracheotomy in the first 2 years of life

-your child must be five years or younger

o I fit the criteria, please email me with your contact information on how you would like to

be contacted at [email protected] (1)

o I do not fit the criteria, but would like to share more. Please email me with your contact

information on how you would like to be contacted at [email protected] (2)

o No (3)

Q50 Thank you for taking the time to participate in this study. A summary of the results of this

study will be available in spring 2021. If you would like to view the results, please contact the

researcher using the email below. Again, all participants’ names and data have been kept

anonymous throughout the entire research process. Your participation has been greatly

appreciated.

Researcher’s contact: [email protected]

Advisors’ contact: [email protected] or [email protected]; or [email protected]

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Q51 The following materials may be beneficial for your child and family to adjust to having a

tracheostomy tube, along with useful materials and information:

Books for parents:

Special by Melanie Dimmit

Can't Breathe by Laesa Faith Kim

Children's books:

Hiya Moriah by Victoria Nelson

Gerry the Giraffe and his Super Awesome but Sometimes Icky Tracheostomy by Rebekah

Foguth

Tracy's Tracheostomy by Wendy Hall

Channel your Inner Superstar by Wendy Hall

The Able Fables book series by Dr. Nicole Julia

Film:

Float on Disney+

Stuffed animals and other toys:

Tubie Friends

Toby Tracheapuppet

Toby Tracheasaurus

Toby Tracheasaurus Friends Coloring & Activity Book

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Extra helpful tools:

Patient Education Handouts on the Passy-Muir website

TRACHTOOLS App developed by Passy-Muir

End of Block: Default Question Block

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APPENDIX D: PARENT INTERVIEW MODEL QUESTIONS

1. Informed Consent for verbal agreement – including recording the interview

As a follow up to the survey that you completed online, I am conducting some semi-structured

interviews with parents of kids with tracheostomy tubes to allow parents to further expand on

their experiences. As you recall, the goal of this research study is to investigate parents’

perceptions of the amount and types of counseling that parents and kids have received from

speech-language pathologists when the child has a tracheostomy tube. No identifying

information will be shared in this study and I will have no way to link what you say within this

interview to your survey responses. Your participation is voluntary, and you have the right to not

answer any questions and to end this interview at any point. In order for me to ensure I do not

miss any information you say, with your permission, I will be recording this interview and the

recording will be deleted once I have transcribed what you say. In that transcription I will be sure

to delete any names or personal identifying information you may give me. If you provide any

dates, when they are transcribed, the transcription will only provide month and year to ensure

your confidentiality and that of your child. Can I confirm that you are agreeing to participate in

the research study at this time? This interview will be fairly short, but you are welcome to

answer all questions to whatever length you would like. I am also happy to speak with you more

about any other experiences or feelings that you have had throughout this journey or expand on

my research study.

2. Just so our conversation can flow a little bit easier, can you tell me your child’s name?

Just as a reminder, his/her name will be modified after this interview.

3. Demographic questions:

a. How old is (name)?

b. What is (name)’s medical history and how did that lead to him/her having a

tracheostomy tube?

c. (If this has not been answered above) When did (name) get a tracheostomy tube

and how long has he/she had it?

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d. How does (name) communicate with you and others?

4. Can you tell me how you have learned about what a tracheostomy tube is and how to take

care of a child with a tracheostomy tube?

a. Have you continued to get information as your child has gotten older or did you

get all of your information at once?

5. Was there anything you would have liked to have known before your child received a

tracheostomy tube?

6. Can you tell me about what emotional and social support you and your family received

during this journey?

7. What are things you would want to let a Speech-Language Pathologist know about

working with a kid with a tracheostomy tube, or specifically your child?

8. Is there anything else you want to share about your child and your family’s experience

during this journey?

9. Do you have any final words of advice for other parents with kids with tracheostomy

tubes or for me as a future clinician?

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APPENDIX E: HUMAN SUBJECTS RESEARCH COMMITTEE (HSRC) APPROVAL

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APPENDIX F: RECRUITMENT MESSAGES

My name is Meghan Botsch, and I am a senior Communication Sciences and Disorders major at the College of Wooster in Ohio. I am currently working on my Independent Study thesis project – a faculty-mentored research project. With my advisors, Donald Goldberg, Ph.D., CCC-SLP/A and Joan Furey, Ph.D., CCC-SLP, I am investigating the interventions provided and the counseling techniques used by Speech-Language Pathologists (SLPs) to address the emotional impact for pediatric patients receiving tracheostomy tubes and secondly, to investigate caregivers’ perspectives of the counseling methods provided by SLPs to pediatric patients and their families – including bibliotherapy, educational products, group therapy, and open ended questions. I am looking for practicing SLPs that have provided or currently provide services to pediatric patients with tracheostomy tubes.

OR I am looking for parents (or family caregivers) of children who have had or currently have a tracheostomy tube.

I am writing to invite you to complete this survey. It will take about 5 to 10 minutes to complete. The results of this study may help speech-language pathologists better understand how counseling is perceived by parents who have children with a tracheostomy tube, in order to help professionals best support parents and families. Feel free to forward this recruitment message to other SLPs that you know who have worked with or currently work with pediatric tracheostomy patients. See the link below to access the survey: https://wooster.co1.qualtrics.com/jfe/form/SV_4V0ldf8PY3myyVL

If you have any questions or concerns, please contact me at [email protected] or my advisors at [email protected] AND [email protected] or [email protected]. Thank you in advance for your participation and help!

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APPENDIX G: SURVEY ITEM: Q54

Do you have a favorite open-ended question that addresses your client's emotions?

• n/a, the majority of the patients are 1-2 years old and can’t consistently express this yet

• “Tell me more about that” (after identifying emotions)

• No, no (n=4)

• Not for EI kiddos :)

• no, most of my patients are young infants

• the majority of pediatric patients I see are either infants/young toddlers with chronic lung disease who have never left the hospital or trauma patients with significant cognitive/communication impairments from the trauma

• Many of the children I work with are at a preverbal level.

• How do you feel about your tracheostomy?

• The majority of my patients are very young children that do not yet have the language skills to answer this type of question.

• What matters most to you? (to parents - given most our patients are young, non-verbal, with global neurodevelopmental deficits along with trach/vent

• not really

• I work with birth to 3

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APPENDIX H: SURVEY ITEM: Q48

Is there anything else that you would like to share regarding your experiences working with a speech-language pathologist?

• Our child is not verbal

• My son is only 20 months old (16.5 adjusted) and has been quarantined due to flu/RSV and covid. Most of these therapy questions are not applicable either due to his developmental age (I.e. feelings about having a trach) or inability to leave the house (I.e. group sessions/meeting other kids with trachs)

• Speech- language pathologists I dealt with while inpatient and currently seem to provide the very basic knowledge/advice for parents and then it is up to the parent to do further research to expand on what they provide. If I solely did what the speech-language pathologists provides my child would be a lot further behind than he is.

• I don't feel we have ever gotten enough speech therapy

• We have had some good experiences and some horrible ones. I feel that it takes a special breed of SLP to consider all aspects of the child. My child also has visual impairments but therapist offer AAC with no icons because well I didn’t have time to make one, didn’t have one or do you want me to use one. Or use something to tiny for him to see. Also my child has both communication issues but also oral feeding needs. Both deserve support

• My kid is normal intelligence and speaks completely intelligibly with a Shikani speaking valve. He used exclusively asl, then pecs, then got the physical airway ability to speak at age 4. His speech was normal enough by age six. At no point have we ever seen an SLP who had any training or experience with trachs or craniofacial syndromes, we were completely on our own for all of this.

• Most gave up on us. Weren't trained in how to help those who weren't toddlers/elementary age.

• We have had good and bad SLP. Big issue is when they assume my child is behind cognitively or assume I am not playing an active role in her care and needs. Dumbing things down frustrates both of us and my daughter is 5.

• My son received therapy from multiple speech pathologists. One during his hospital stay, one at home when he qualified for early intervention, and another with the school district. He spent the most time with the Early Intervention therapist, and they were the most thorough and helpful in all aspects.

• Our experience with SPT was solely for oral feedings as my child was 5-13 months while receiving therapy. We were limited due to virtual sessions because of COVID but received adequate interventions throughout the duration.

• Very uncomfortable experiences with SLP and my trached child

• Our experience with speech was extremely frustrating. Their perception was that “trach babies just don’t eat or talk” and the most certainly do!

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• We have met with a SLP at our hospital a few times in regards to a speaking device and have received so much more instruction and help from her in a few sessions than our home SLP. We do the same thing every session: read a book, blow bubbles, sing songs and "open eggs" over zoom. I got a lot of push back when asking for "more". Ie picture communication or speaking device so had to seek out other options on my own and we have learned do much outside of our birth to three SLP. It's unfortunate that we feel like he's not getting what he needs from ours but we are grateful other options exist and have helped us give our son more tools to thrive with communication.

• It is somewhat uncharted territory for most speech pathologist in the states programs. Dealing with a child with a trach is very complex, I think it should be it’s [sic] own speciality [sic]. The level of oral trauma trach Children have will be very different from other kids with speech delays/disorders

• they do not work with mouth physical therapy to promote mouth movements. all have been on the well what do you want to work on rather than education of what there is to do

• Our SLP is supposedly the most comfortable providing therapy to trached kids in our small town, but she is clearly not comfortable.

• My wife has done most of the therapies with my son - something to keep in mind :)