Amy Goeckel(517) 775-1560 ⃟ agoeckel1@gmail.com

3150 Greenfield Road, Royal Oak, MI 48073

EDUCATIONBachelor of Arts, Statistics & Probability August 2014Michigan State University; East Lansing, MI• Courses in actuarial models, computer programming using Python, differential equations• MSU Actuarial Science Club; Member 2013-2014• MSU Curriculum Committee; Undergraduate Statistics Representative 2012-2013• MSU Grievance Committee; Undergraduate Statistics Representative 2012-2014

PROFESSIONAL EXPERIENCESandler & Travis Trade Advisory Services; Farmington Hills, MISenior Global Import & Export Analyst- Primary Analyst for Fortune 10 Company September 2015- Present• Lead a team of 7 classification analysts for a leading, tier one, global company; coordinating frequent communication with engineering and logistics teams to manage client import and export classification related services• Implemented an efficient business process improvement using client systems and Microsoft Office to expedite client turnover time and increase analyst metric volumes• Trained and developed new and transitioning associates in business systems and processes to become subject matter experts using client and company systems• Lead weekly meetings of 30 associates to review compliance and client requirements, track and review daily employee metrics and turnover times, and discuss process improvements to increase team productivity• Utilize SQL training by writing and developing SQL queries that improve and expedite employee classification productivity

Global Import & Export Analyst December 2014- September 2015• Through extensive work with various client software systems, parts and products are qualified for customs purposes by reviewing bills of materials, reference documents, suppliers, and other related documents. • Daily contact with internationally based engineers and logistics teams determining form, fit, and function of products and parts for import and export purposes; once determined, classification codes and strength of classification are applied, allowing for a swift transition through customs.• Provide training of the classification process and software systems to team members, which creates a faster and more efficient classification of parts for client requests

Jackson National Life; Mason, MIStrategic Support Associate May 2014-dec 2014• Collaborate in projects that review and revise insurance policy applications and spreadsheets to effectively provide faster and more efficient operations• Utilize company software to reissue checks, stop payments, log company gains/losses using Access, and monitor departmental Check and Wire mailbox for the Policy Owner Services department

American Eagle Outfitters; Okemos, MISales Associate July 2011- July 2013• Provided exceptional customer service by assisting in sales, organizing displays, and stocking shelves• Operated the cash register while promoting customer loyalty and encouraging credit card application

Saffron Grill; East Lansing, MIServer July 2013-April 2014• Managed the opening/closure of the restaurant while enrolled full-time at Michigan State University• Trained incoming servers on their duties and expectations while simultaneously serving customers

INTERESTS/SKILLS• Passionate about mathematics and statistical analysis, specifically calculus and differential equations• Experience with and great interest in computer programming with Python, R, and SAS• Proficient with Microsoft Office Suite, Adobe, and experience using Microsoft SQL• Performing arts, cooking, reading, writing, and travel