Amazon Invades India

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    Barbara Anna Peluso (mat. 104360)

    Francesca Vassallo (mat. 103429)

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    The surprising discovery of Internet commerce by

    Indians has been seen by Amazon as a huge

    chance for its future growth (Bezos, AmazonCEO).

    The Indian e-commerce market as a whole

    represents a giant opportunity, and it has to be

    evaluated in trillions rather than billions.

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    Factors that justify the creation of a specific platformfor India (Amazon India):

    Large and young population, with limited accessto internet (explosive starting point)

    Restrictive business law

    English used as business language

    The aim is not simply linked to the online selling ofvarious products, but also to the creation of acompletely new e-commerce ecosystem.

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    Indian entrepreneurs expected the arrival of US

    companies in the Indian market, but they have arrivedslowly. This gave to Indian Amazons competitors (such

    as Snapdeal and Flipkart) an advantage, creating a base

    for the development of e-commerce.

    However, Amazon has exploited the follower mover

    advantage, by imitating its Indian competitors.

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    Amazon and others e-commerce companies need transformation of thecountry itself, a change that depends only on the government.

    It started to happen in 2014, when Narendra Modi came to power as PrimeMinister and presented the Digital India campaign, promising to:

    resuscitate the decrepit manufacturing industry

    build highways and railroads streamline arcane tax rules,

    create dozens of new cities with high-speed connectivity

    provide banking services to hundreds of millions of people.

    These are all things e-commerce badly needs

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    For Amazon to succeed in India, it will have to focus on

    both the wealthy minority of population and the poor

    masses. If it does, it could help to create a new model for

    other emerging markets. If e-commerce takes off acrossIndia, the industry could replicate its model for India in

    other vast developing countries.