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Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

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Page 1: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Alma@LIBISnet

IGeLU Oxford Sep 2014

Bart PeetersHead of operations @

LIBIS

Page 2: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Agenda

• Why Alma?• Where are we?• Highs &Lows

Alma@LIBISnet

Page 3: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Why Alma

• LIBIS is service provider for libraries, archives and musea. For libraries we operate 3 networks– LIBISnet (KU Leuven, Colleges, National Bank of Belgium, …)– PBS (public library network of province Vlaams-Brabant)– OpenVlacc (central catalogue for Flanders)

• Experience with library software• => LIBIS became Alma development partner• To consolidate and streamline workflows and the

backoffice softwares.

Alma@LIBISnet

Page 4: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Where are we?

• We just went live on July 15 & August 5 2014– In 2 clusters– We have 33 Alma institutions live (31 institutions + a Network

Zone institution and a sandbox)

• 2009: development partnerTesting … testing … testing

• 2012: change management sessions with library management team of KU Leuven

• 2013: Network Zone, train-the-trainer, ILL workshop, testconversion, recruitment of Alma experts, …

Alma@LIBISnet

Page 5: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Where are we?

• 2014:– March-April: workshops & demo’s, preparing documentation– May-June: training by the “Alma experts”

• 400 librarians• About 30 sessions (most of them hands on)

– July – August: final migration in 2 clusters– August – September: 10 “follow up” sessions and extra

training – September-October: new start up working groups

Alma@LIBISnet

Page 6: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Where are we?• We try to settle down at the moment … NOT

– 3 Alma certified administrators … more to come– 50 calls at hotline– 500 issues in the helpdesk (80% solved)

• 25% Resource Management• 20% Acquisitions• 25% Fulfillment• 15% Primo• 15% Other (user management, printing, …)

– STP + list– Upcoming mergers of Alma institutions …– Reference visits– …

Alma@LIBISnet

Page 7: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Highs & Lows

• Lows– Migration

• Only one real test migration• Data migrated as is• Vendors migrated only once (at test migration)

– Network Zone functionality too limited at the moment– Performance– Different teams/people: implementation, development,

migration teams– STP + list

Alma@LIBISnet

Page 8: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Highs & Lows

• Highs– Alma Analytics– Search (persistent search box, advanced search)– For librarians: simple tools/interface to run jobs– Fulfillment:

• Follow up of reservations• Fulfillment configuration utility

– It’s getting better every month

Alma@LIBISnet

Page 9: Alma@LIBISnet IGeLU Oxford Sep 2014 Bart Peeters Head of operations @ LIBIS

Thank you

Questions? Contact us:LIBIS 54, W. de Croylaan PB 5592

B-3001 Leuven (Heverlee)Belgium

016 32 22 66

[email protected] - [email protected]

http://www.libis.be