BUPA PRESENTATION

Jordan Ayrey & Karen ForrestNovember 2016

Your Bupa team – Business Development Managers

Jordan AyreyIndividual Business

Karen ForrestSME Business

Relationship managers

Face to face visits

Escalated complaints/issues

Training

Your Bupa team – In the office - Individual

Personal Intermediary

Team0800 33 2000,

option 2

-General Enquiries -System support -Membership changes -Complaints

Your Bupa team – In the office - SMC

New Business - Adam KavanaghExisting Business -Daniel Ayrey

0800 33 2000, option 1

New Business within 3 months of inception. Existing after 3 months.

Individual products

Bupa Finder

Providing better outcomes andoptimising affordability

Direct access: no need for a GP referral. Convenient and faster access to treatment

Innovative treatments: Bupa Back Pain Management Programme and AposTherapy

Treatment in line with best medical practice

Conservative approach at Bupa Centres of Excellence with musculoskeletal physicians

Bupa’s Musculoskeletal Proposition

Bupa’s cancer cover