Alcatel-Lucent OmniTouch 8660 - Integrated Business Systems

Alcatel-LucentOmniTouch8660M y T E A M W O R k C O N F E R E N C I N G A N D C O L L A B O R A T I O N

Alcatel-Lucent OmniTouch™ 8660 My Teamwork™ Conferencing and Collaboration brings people together for virtual

meetings and events, saving money, fostering innovation and maximizing enterprise agility. OmniTouch 8660

My Teamwork is a software-based multimedia, multiparty business communications solution that runs on commonly

available computer hardware for low capital investment and total cost of ownership (TCO). Use OmniTouch 8660

My Teamwork from any telephone, any location, and any browser for secure unified conferencing and collaboration

inside or outside the company with no specialized software or virtual private network required. The presence-

aware, easy-to-use interface supports a full feature set including meet-me, ad hoc, and scheduled meetings

with click-to-conference, instant messaging with public and private chat rooms, application and desktop

sharing, document management, integrated HD video and more.

Features BeneFits

Full-featuredmultimedia,multipartyconferencingandcollaborationwithallfeaturesaccessiblefromasinglebrowserwindow

Minimizesthecomplexity,fostersuse,ensuresfastreturnoninvestment(ROI)

Modularlicensing,flexibledeploymentoptions Focusonfeaturesthatsavemoneyandmakemoney,addsfunctionalityquicklyandpainlessly

Software-basedsolutionwhereallmediaanddirectoriesrunonasingle,non-proprietarycomputer

Lowcapitalinvestment,lowongoingsupportandmaintenancecosts—fastROI

Flexibleconnectivity Supportscurrentlyinstalledtelephoneandvideoinfrastructure,TDMandIP(SIP),minimizingcosts

Secureaccessfrommanydifferentdevicesandmeans

Flexibleconferencingthatprovidessecureaccessfromanytelephone,PCorbrowser,andfromanylocation

Reliable,scalableandsecure Futurerequirementseasilymet—scalesfromtwotothousandsofconcurrentusersviasoftwarelicensing

Supportsstandards-basedAPIs(RESTWebservices) Providesfastandefficientintegrationwithexistingbusinessapplicationsandworkflow

Alcatel-LucentOmniTouch8660|DataSheet2

A measurable return on investment

Holdasmanymeetingsasneededforanylengthoftimeandneverpayanextraseatoroveragechargeagain.Premises-baseddeploymentsofOmniTouch8660MyTeamworkofferameasurableROIwhencomparedwithserviceproviderofferings.Andbecauseitissoftware-based,addingusersandfeaturesiseasy—nocumbersomeandexpensiveproprietaryhardwaretopurchaseandinstall.Highuseradoptionratesacceler-atetheROIbecausetheplug-and-playinterfacerequiresminimaltraining;allconferencecontrolsarevisibleandaccessibleinasingleclick.Presence-basedcollaborationeliminatesthedelaysassociatedwithe-mailandvoicemail,encouragingreal-time,results-drivencommunicationforfasterresponsetimesandincreasedinnovation.Omnitouch 8660 My teamwork Conferencing and Collaboration TheAlcatel-Lucentconferencingandcollaborationsuiteincludesthefollowing—allrunningontheSIP-andsoftware-basedAlcatel-LucentOmniTouch8460AdvancedCommunicationsServer(ACS)platform.

Omnitouch 8660 My teamwork enterprise editionTheOmniTouch8660MyTeamworkEnterpriseEditionworkswithanyPBXandoffersafullfeaturesettosupportmixednetworkenvironmentsandtheneedsoflargeenterprises—HDintegratedvideoconferencing,advancedeventmanagementfeatures,anoperatorconsoleforlargerhostedevents,andasolutionforintegratinglandmobileradiousersintoconferencingandcollaborationevents.

Omnitouch 8660 My teamwork Office edition TheOmniTouch8660MyTeamworkOfficeEditionofferssmall-to-medium-sizedbusinesses(SMBs)afeaturesetwithpackagesandpricingtailoredtotheneedsofthesmallbusiness—adhocandscheduledaudioconferencing,applica-tionanddesktopsharing,filesharingandMicrosoft®WindowsMobile®6

PocketPCclientaccess.BundlesincludebothaudioanddataportswiththeIPtrunksoftwarelicensingrequiredfortheAlcatel-LucentOmniPCX™OfficeCommunicationServer.

Omnitouch 8660 My teamwork network editionHostedandmanagedserviceoptions—SoftwareasaService(SaaS)—foroperatorsorcarriers,featuresupportformulti-domain,multi-tenant,andcustombranding,withmodularfeaturelicensingforsubscriberofferings.Additionalcarrierfeaturesincludebladeserversupport,extensivesoftwaremonitoringandautomaticrestart,andoperatorconsoleforassistedconferencingservices.

Omnitouch 8660 My teamwork for Microsoft Office CommunicatorTheOmniTouch8660MyTeamworkforMicrosoftOfficeCommunicatoreditionbringscarrier-grade,feature-rich,andhigh-capacitymultipointaudioconferencingwithschedulingandrecordingcapabilitiestoOfficeCommunicatorenvironments.Itenablesenterprisestoeliminatethird-partyaudioconferencingservicesforahardROIwithoutsacrificingservices,scalabilityorreliability.

Omnitouch 8660 My teamwork for iBM Lotus sametimeTheOmniTouch8660MyTeamworkforIBMLotusSametimeeditiondeliversmultipartyaudioconferencingwith

click-to-conference,voicerecording,advancedcallcontrols,andschedulingsupport—allfromtheIBMLotus®Sametime®ConnectandSametimeMeetingCenterclients.ForSametime7.5and8.0usersthiseliminatesthemonthlycostsassociatedwithaudioconferencingservicesforafastROIandimprovedcollaboration.

Mobility client for Windows Mobile Pocket PC WorkersandexecutivesonthegoappreciatethesupportforWindowsMobile6®accesstoconferencingandcollaborationfeatures,includingpresence-driveninstantmessagingwithclick-to-conference,viewandjoinconferences,viewandcontrolWebpresentations,conferencecallcontrol,anddialingcontactsfromWindowsMobileOutlook®contactlists.

emergency response and safe Campus solutions with Land Mobile radio Conferencing and CollaborationTheLandMobileRadioConferencingandCollaboration(LMRCC)integrationbringstogetherlandmobileradios(LMRs)andtelephones,supportingconferenceswithanytelephonydeviceontraditional,VoIPandnext-generationnetworks.Thesolutionassistslocal,stateandfederalgovernmentagenciesandcampusenvironmentswithemergencyresponseinitiativestocoordinatecommunicationswithdeployedfieldpersonnel.

Figure 1. enterprise mobility for business on-the-go

Alcatel-Lucent OmniTouch 8660 | Data Sheet 3

For businesses of all sizes

OmniTouch8660MyTeamworkscaleseasily,accommodatingsmallfirmstolargemultinationalorganizations.Forbusinesseswithhighmonthlyaudioorwebconferencingusage,OmniTouch8660MyTeamworkprovidesanROIinaslittleas3months.Withgeographicallydistributed,multi-tenanted“stacks”forleast-costrouting,redundancy,enterprisefederation,andautomaticfailover,largeenterprisesenjoyreducedconferencingbillsandoptimalperformanceandreliability.Forallorganizations,OmniTouch8660MyTeamworkstreamlinescommunicationwithpresence-basedinstantmessaging(IM)foradhocchat,minimizingtypicalvoicemailande-mailbackandforthcommunications.Forsmallbusinesses,thismeansdoingmorewithless,andtheaddedsupportforlow-costhard-wareplatformsmakesthesolutioncost-efficientforsmallerbusinesses,whilealsobeingeasytomanage.Allcompaniesandemployeesbenefitfromimplementinggreentechnologiesthatreducetravelcosts,maketelecommutingeffective,andreducecarbonemissions.

For carriers or operatorsTheOmniTouch8660MyTeamworkNetworkEditionprovidesascalableandreliableconferencingandcollaborationplatformthatenablescarrierstodeployamodularfeaturesetwithcustomizedbrandingtoaddresstheneedsofavarietyofcustomers.Single-serversupportwithmulti-tenancy,bulkuserprovisioningandnotifications,custom-izedbranding,andintegrationwithPBXsandsoftswitchesprovidesimpli-fiedandflexibledeploymentoptionsfortheoperatormarketandtheirenterprisecustomers.Abrowser-basedoperatorconsoletailoredspecificallyforconferencingserviceproviderscompletesthesolution.

For end usersThesingle-clickinterfaceiseasytousewithmultiplewaystoinitiateactionssothatendusersareupandrunninginminutes.Withnolargesoftwareclienttodownloadandmaintain,commonusebarriersareremovedandworkers

quicklyappreciatetheanywhere,anytimeaccessfromtheoffice,homeoffice,airport,orwherevertheymaybe.Thepresence-drivenadhoccommuni-cationandclick-to-conferencecapabilitywithbothinternalandexternalcontactssavesvaluabletimebyminimizingvoicemailande-mail.Allofthesefactorsleadtohighuseradoptionrateswithadditionalsavingsbenefitsforcompanies.

For system administratorsForsystemadministrators,theintuitiveuserinterfaceandthinclientreduceshelpdeskcallsandIToverhead.Equippedwitheasy-to-usemanagementtoolslikeauto-provisioningwithMicrosoft®ActiveDirectory®andsecureLDAPauthenti-cation,OmniTouch8660MyTeamworkissimpletoadminister.Thebrowser-basedadministrativeinterfaceprovidesfeatureconfiguration,softwareandlicensingupgrades,calldetailreports(CDRs),languageandbrandcustomiza-tion,remoteSNMPandSMTPmonitor-ingforalertsandalarms,andIMloggingwithSMTPretrieval.

advanced features

• High-definition720p30,browser-basedvideoconferencingwithmultipledisplaymodesincludingfull-screenvideo

• TelephonypresencewithAlcatel-LucentOmniPCXEnterpriseCommunicationServer

• On-demandrecordingplaybackwithsynchronizedaudio

• Eventmanagementfeaturesinclud-ingpolling,Q&Aandlecturemodeoptionsforlargeevents

• Conferencealertnotifications

• MicrosoftOutlook®2003and2007calendarschedulingandpresence

• PresenceandIMfederationwithMicrosoftOfficeCommunicator

• Sessionencryption,loggingandarchiving

• Multi-tenancycapabilitiesforlargeenterprises,hosteddeploymentsorhybridmodels

• Supportforgeographicallydistrib-utednetworktopologies,scalingupandout

Figure 2. Multiparty video conferencing


Omnitouch 8660 My teamwork general featuresPresence and IM

• Adobe®Flash®technology-basedinterfacesupportsthousandsofusers

• PresenceandIMaccessfromanylocation,PCandbrowser

• TelephonypresenceforAlcatel-LucentOmniPCXEnterprisecalls

• IMfederationwithMicrosoftOfficeCommunicator

• Customizedandpre-configuredpresencesettings(Away,Busy,Offline,Online,OuttoLunch)

• Openstandards-basedIMwithencryption

• MultipartychatandmultipleconcurrentIMsessionsperuser

• OfflineIMandmissedIMalertwithmessagedisplayandresponseoptions

• PublicchatroomswithRSSfeed-enabledoptions

• Invitecontactstoexistingchatsessions

• ChoosetoblockorreceiveIMwhen“Busy”

• Personal,annotatedandtime-stampedIMlogs

• Createandmanagemultiplecontactgroupsperuser

• DatabasedirectorylookupforcontactsearchfromLDAPorMAPIserver

• Blockselectcontactsandmanageblocklists

• Addexternalcontactsasspeeddialnumbersforclick-to-conference

Voice conferencing

• Audio-onlyconferenceuserinterfaceforlow-bandwidthsituations

• Adhoc,scheduledandmeet-memodes

• Click-to-conferenceandgroupcall

• Dialouttoaddparticipants

• Systemcallbackfeaturetojoinconferences

• Callcontrolviainterfaceandinterac-tivevoiceresponse(IVR)prompts:

¬ Conferencelockandhold

¬ Mute/unmuteallparticipants

¬ Volumecontrol

¬ Recordconference

• Activetalkerindication

• “Confirmcallbacknumber”and“dialoutwithprompt”settingspreventmisdialsandvoice-maillegsfromjoiningthecall

• Multiplelanguagevoiceprompts

Web conferencing

• Adhoc,scheduledandmeet-memodes

• Multiplewaystoscheduleandstartsessions

• JoinviaWebconferencingloginpage

• Uploadpresentationsanddocumentsforremoteviewing

• Assignpasswordstomeetingsforadditionalsecurity

• PasswordandSecureSocketsLayer(SSL)protectionoptionsforpresentationviewing

• Applicationand/ordesktopsharing

• Co-browsingandcollaborativedocumenteditingwithremotecontrolsharing

• Documentstorageandsharing(upload/downloadattachments)

• Invite/addcontact(s)toasession

• Recordingwithon-demandplaybackandsynchronizedaudio

• PublicandprivateIMchatsessions

Video conferencing

• Tightlyintegrated,browser-basedvideoconferencinginsideoroutsidethefirewall

• TrueHDvideoupto720p30

• Optionaldisplaymodes,includingfull-screenmodeforvideo-centricmeetingsusingasecondmonitororextendeddesktop

• Shareanapplicationormakeapresentationduringamultipartyvideoconference—allusingasinglewebbrowserwindow

• MicrosoftInternetExplorer®,ActiveX®-based—easytouseandmanagewithautomaticpromptfordownloadingcomponents,orinstallinadvance

• Storemultiplevideoprofilesettingsdependingonendpointorlocation,homeorofficeforexample

• Voice-activatedvideoswitching,multi-imagemodeorboth

• Peer-to-peervideointeroperabilitywithLifeSize®videosystems

• Automaticconfigurationforpeer-to-peervideoinflatnetworks

• MultipartyvideoconferencingusingRADVISIONSCOPIA®videomultipointcontrolunits(MCUs)

• LegacyH.263andH.323supportviaRADVISIONSCOPIA

• Audiodeploymentoptionsduringvideosessions

• Integrationwithleadingthird-partygatewaysandgatekeepers,SIPregistrars,andsessionbordercontrollers(SBCs)

Conference scheduling

• Interfaceforscheduledandreservation-lessevents

• ScheduleeventswithinOutlook2003and2007andviewcalendarpresence

• SendMicrosoftOutlook®andIBMLotusNotes®e-mailinvitationsandcalendarappointmentswithembeddedURLstojoinevents

• Conferencealertnotificationstoconnectparticipants

• Assignpasswordtoaudioconfer-encesandWebmeetingsforadditionalsecurity

• Pre-uploadpresentationsandattachments

• Voiceportreservations

• LectureandWebconferencingmodesettings

• Customizeconferenceaccesscodes

• Autoextendsessionsandconferenceendingreminders

Event management

• PollingandQ&Aoptions

• Leaderandparticipantfeatureaccess

• Promoteparticipantstoleadersduringliveevents

• Non-provisioneduseraccesstoevents

• Uploadmaterialsinadvanceoronthefly

• Supportformultipleattachmentsandpresentations

• CallcontrolviainterfaceorIVR(mute,lock,record,add,drop,holdcallers)

• Rollcall/numberofparticipants


• Clicktoaddcontacts/media

• Dialout/inviteacontacttoaddparticipants

• “Confirmcallback”and“dialoutwithprompt”settingspreventmisdialsandvoice-maillegsfromjoiningthecall

• Participantmute/unmute

• Hideinactiveparticipants

• CDRsforeveryevent

• Conversationhistorywithcompleteeventrecord—IMlog,mediaused,participantsandmore

• Multiplelanguageoptionsforvoicepromptsanduserinterface

Recording

• SynchronizedplaybackofaudioandWebpresentations

• RecordingplaybackURLsautomaticallysentbye-mailtoconferenceowner

• E-mailplaybackinstructionswithrecordinglinks

• Non-provisioneduserscanaccessrecordingsviaURL

• Storedsecurelyonserverordown-loadlocallyforofflineediting

• Playrecordingsintoconferencesorlistenoverthetelephone

• Passwordprotectionoptionforrecording

Mobile client support

• WindowsMobile6.1PocketPCPDA

• IMandjoinandmanageconferencecallsfromthedevice

• ClicktoconferencefromWindowsMobileOutlook

• Viewapresentationwhiletalkingonthedevicespeakerphone

• Alcatel-LucentOmniTouch8600MyInstantCommunicatormobileclient(1.0.9.3)withOmniTouch8660MyTeamworkIM

Operator console

• Viewalistofcallerswaitingtospeaktoanoperator

• Connecttothenextcallerinthequeue

• Searchactiveconferences

• Transfercallersintoongoingconferences

Customization

• Fullbrandingsupportforserviceproviderofferings

• SIP-basedandXMLAPIs(RESTWebservices)forpresenceandaudiointegrationintoportals,Web2.0andlegacybusinessapplications

• MultiplelanguagesincludingArabic,Catalan,Chinese,Czech,Dutch,English,Finnish,French,German,Hungarian,Italian,Japanese,Korean,Norwegian,Polish,Portu-guese,Russian,Spanish(Castilian),Swedish

• User-specificandconfigurableinterfacelanguage

Technical specifications

Capacity*• MaximumG.711calllegsper

server:1200

• MaximumG.729AorG.726-32calllegsperserver:900

• MaximumG.711legsperconferencecall:3000

• MaximumG.711calllegsperstackorcluster:6000

• IntegratedPSTN/TDMgateway(optional)withmaximumTDMchannelsperserver:

¬T1CAS:192

¬T1CCS:184

¬E1(Euro-ISDN):240

• Maximumprovisionedusersperserver:30,000

• Maximumuserspercluster(supportsmultipleclustersthatcanbefederated):90,000

¬Stackserversforscalability,conferencespanning,IMandpresencefederation,andredundancy

¬Geographicserverdistributionfortollcallingarbitrage

• Maximumapplicationsharinglegsperserver:800

• Maximumapplicationsharinglegspermeeting:800

• MaximumWebpresentation(documentsharing)legsperserver:500

• MaximumWebpresentation(documentsharing)legspermeeting:500

• Maximumnumberoftwo-partyorpeer-to-peervideosessionsperserver:600

• Maximumnumberofmobileusersperserver:800

• Maximumnumberofcontactsperuser:200

Requirements for video conferencing• IntelPentium4;singlecore1.5GHz

orhigherforCIF(lowquality);dualcore1.9GHzorhigherforVGA(mediumquality);andquadcore2.0GHzorhigherforHD

¬Logitech®QuickCamPro9000

¬Hercules®DualpixHD

¬MicrosoftLifeCamCinema™

¬TANDBERGPrecisionHD™USBCamera

¬SupportsMicrosoftWindows®XP,WindowsVista®andWindows7operatingsystems(32-bit)

Interfaces and protocols• DTMF,H.263,H.264,HTTP,

HTTPS,MGCP,SDP,SIP,SMTP,SNMP,XML

• SIPstandards:RFCs2327,2833,2848,2976,3261,3263,3265,3428,3515,3891,and3892

• VoIPtransport:RTP(secureRTPviapartneroffering)

• AudioC:G.711a-lawandmu-law,G.729A,andG.726-32

• Supportedbrowsers:InternetExplorer(requiredforintegratedvideoandapplicationsharinginitiation),Firefox®,andSafari(requestdetails)

• AdobeFlashPlayer10andActiveXrequiredforeachuser

www.alcatel-lucent.com Alcatel,Lucent,Alcatel-LucentandtheAlcatel-LucentlogoaretrademarksofAlcatel-Lucent.Allothertrademarksarethepropertyoftheirrespectiveowners.Theinformationpresentedissubjecttochangewithoutnotice.Alcatel-Lucentassumesnoresponsibilityforinaccuraciescontainedherein.Copyright©2010Alcatel-Lucent.Allrightsreserved.EPG3310100116(02)

Interoperability• SupportsAlcatel-LucentIPSecClient,

OmniPCXEnterprise,OmniPCXOffice,Alcatel-LucentOmniVista™4760NetworkManagementSystem,Alcatel-LucentOmniTouch8400InstantCommunicationsSuiteforEnterprise,OmniTouch8600MyInstantCommunicator(PCandmobileclient),Alcatel-LucentVitalSuite™PerformanceManage-mentSoftware,andAlcatel-LucentVPNFirewallBrick™SecurityAppliancefamily(50,150,700,1200,1200HS)

• Workswithleadingvendors’PBXs,PSTNgateways,softswitchesandSIPsoftphones

• Supportforanydesktop—PC,Mac,Unix

• SupportsComverseNeoTIPNeoXBC®andAcmePacket®SBCs

• Runsonanynetwork(PSTNandIP)orphone(PBX,softphone,mobile)

• Worksinpre-IMSandIMScorenetworks

Reporting• Allreportsavailableviabrowser,

XMLorcommadelimitedformat

• Pre-definedadministrativereports

• CDRbyuser,tenantorserverforbilling

• Real-timemonitoringviabrowserorSNMP

• Trafficandnetworkstatistics

• Alarmandeventlogs

Security• Secureaccountauthentication

(locally,viaLDAP,LDAPS,orthird-partysingle-sign-onsystem)

• End-to-endsecurityusingTransportLayerSecurity(TLS)andSSL

• Separateleaderandparticipantaccesscodes

• Optionalpasswordsettingtojoinaudioand/orWebconferences

• Abilitytolockconferenceanddropcallersfromsession

• IMauditingandarchivingtoe-mailformat

• Passwordpolicymanagementwithmandatorychangeintervals

• Inter-organizationaccessmaybeopenorlimitedforsecurity

System administration• Browser-basedadministration

interface

• Multi-tenantedadministrationviewsandprovisioningdomains

• Flexibleallotmentofscheduledandadhocports

• Diskquotaallotmentandmanagement

• AuthenticatedSSL/HTTPSinterface

• Flexibleuserprovisioning(locallyorviaLDAPandLDAPS)

• Bulkprovisioningofusers,groups,andtenantsviaURLwithe-mailnotification

• Textmessagesforautomaticdisplaytoalllogged-inusers(forofflineusersmessagesdisplayimmediatelyonlogin)

• Real-timeSNMPandwebmonitoringofsystemstatusandconferenceactivity

• Alerts/alarms—SNMPv2andv3andSMTP(e-mail)

• Configurablenightlysystembackupsandfastcold-sparerestore

• Globaldateandtimezonesupport

• Networkprotocolsegmentation

• Licensablefeaturesbyserver,byuserororganization

• Upto16phonenumberspertenantedorganization,eachwithitsownlanguagepromptset

• Tollfreephonenumbersupport

Server computer requirements

RunOmniTouch8660MyTeamworkontheOmniTouch8460ACSplatform,whichoperatesonanyIntel®-basedcomputercertifiedforusewithRedHat®EnterpriseLinux®ServerRelease5.0,update2andthatmeetsthefollowingspecifications:

BuSIneSS SIze LaRge enteRpRISe BuSIneSS SIze LaRge enteRpRISe

Computer AnyIntelXeon®-basedcomputercertifiedforusewithRedHatEnterpriseLinuxServerrelease5.0,update2http://www.redhat.com/rhel/compatibility/hardware/

Processor 2quadcore,2.0GHzorfaster 1quadcore,2.0GHzorfaster

Memory 4GB 4GB

Harddrive Two250GBorgreater Two150GBorgreater

RAID RAID1(hardwareRAID) RAID1(hardwareRAID)

Mediadrive DVD DVD

Network 2GigabitEthernetNICs 2GigabitEthernetNICs