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AIO Employee Handbook

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The Employee Handbook of AIO

Text of AIO Employee Handbook

All In One, Inc.

d/b/a

Employee HandbookApril 2013

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Table of ContentsI. II. III. IV. V. VI. VII. VIII. IX. X. XI. XII. XIII. XIV. XV. XVI. XVII. XVIII. XIX. XX. XXI. XXII. XXIII. XXIV. XXV. XXVI. XXVII. XXVIII. XXIX. XXX. XXXI. XXXII. Welcome ............................................................................................................................... 4 Our Mission & Philosophy ................................................................................................... 4 Employment at will .............................................................................................................. 4 Equal Employment Opportunity........................................................................................... 5 Non Discrimination and Harassment Policy ........................................................................ 5 Open Discussion with Management ..................................................................................... 6 Scheduling ............................................................................................................................ 6 Time Sheets .......................................................................................................................... 6 Attendance and Punctuality .................................................................................................. 7 Employee categories ............................................................................................................. 7 Salary Policy......................................................................................................................... 8 Breaks ................................................................................................................................... 8 Holidays................................................................................................................................ 8 Raises and Time Off ............................................................................................................. 8 Unpaid Time off ................................................................................................................... 9 Leaves of absence ................................................................................................................. 9 Benefits............................................................................................................................... 10 Dress Code ......................................................................................................................... 11 Smoking.............................................................................................................................. 11 Telephone and Email/Computer Use.................................................................................. 11 Performance Evaluation and Pay Raises ............................................................................ 11 Staff Meetings .................................................................................................................... 11 Confidentiality .................................................................................................................... 12 Workplace Gossip .............................................................................................................. 12 Conflicts of Interest ............................................................................................................ 12 Business Conduct ............................................................................................................... 12 Distribution and Solicitation............................................................................................... 12 Drivers License and Driving Record ................................................................................. 13 Background Investigation ................................................................................................... 13 Alcohol and Drugs.............................................................................................................. 13 Personnel Records .............................................................................................................. 14 Resignations ....................................................................................................................... 14 2

XXXIII. XXXIV. XXXV. XXXVI. XXXVII. XXXVIII.

Compliance with Rules, Regulations, Requirements & Laws ............................................ 14 Coding and Documentation ................................................................................................ 14 Vendor Relationships ......................................................................................................... 14 Disciplinary Procedures...................................................................................................... 15 Employee Benefits.............................................................................................................. 15 Conclusion .......................................................................................................................... 16

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I.

Welcome

We are happy to welcome you to AIO and wish you success in your new position. As an important part of this company, your work directly influences AIOs reputation and growth. This handbook includes our policies central to the tasks you will be performing at work. This handbook also provides you with the information necessary for your new position and it allows you to get better acquainted so you feel more at home. Whenever you have any questions that are not answered in this book, please discuss them with a manager. It is the responsibility of all employees to understand and abide by the policies in this handbook. The policies and procedures provided are subject to change without notice by the company.

II.

Our Mission & Philosophy

Our purpose here at AIO is to provide a facility that incorporates family oriented, recreational sports into a fun and safe environment conducive to our stakeholders. Our sports bar & grill and convenient, on-site lodging allow guests to enjoy our comprehensive sporting complex for an evening, or an entire week. We exist to enable guests of all ages to enjoy various activities yearround, without regard to the weather. The added success that AIO brings to the surrounding Buffalo area will arise from the multi-seasonal sporting opportunities that we offer the community. From top to bottom, we strive to provide a safe environment for family, friends, and fun, All In One. To accomplish our mission, we must work together, as a team. The cooperation and insight of our employees is very important to our success. Please feel encouraged to bring any suggestions you may have to the attention of a manager.

III.

Employment at will

Employment with AIO is at will. This means that both the employee and the company may terminate the employment relationship at any time for any non-discriminatory reason.

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IV.

Equal Employment Opportunity

AIO is an equal opportunity company. AIOs policies, employment, compensation, benefits and advancements are without regard to race, color, religion, sex, age, national origin, disability, veteran status, disability, sexual orientation, marital status and any other category in agreement with state and federal requirements.

V.

Non Discrimination and Harassment Policy

AIO prohibits all forms of unlawful discrimination or harassment against our employees based on that individuals sex, race, age, color, national origin, religion, disability, marital status, or sexual orientation and any other category protected by law. Verbal, physical, or mental harassment will not be tolerated by any AIO personnel or business partners. AIO is committed to offering a pleasant work environment. All employees are responsible for respecting this policy and the rights of their co-workers. Harassment may occur in the form of jokes, pranks, words, intimidation, or violence intended to abuse or offend another person based on one or more of the protected characteristics mentioned above. The most common form is sexual harassment. This involves any unwelcome sexual advance, flirtation, propositions, vulgar language, or other similar actions and can occur between employees at similar or different levels of employment. Sexual harassment is not limited by the gender of either party and will be disciplined according to the strict guidelines that follow. Complaints / Reporting - If you feel that you are experiencing any form of harassment or discrimination in violation of this policy, please immediately report it to your supervisor, the manager of your department or any available manager. Be sure to report the conduct even if you are not the victim. That individual will have been trained to take the appropriate action to make sure a comprehensive and impartial investigation will be completed as soon as possible. Investigation and Retaliation - The organization will immediately investigate reports of sexual harassment, according to policy. If the supervisor doesnt report it to a head manager, that supervisor will be subject to discipline. The length of the investigation will depend on the facts of the case, but ten business days from the time the report has been received is standard. Once the investigation is complete, both the reporter and the alleged offender will be notified of the results. It is a violation of state and federal law, as well as our policy, for an employee to retaliate against an individual who makes a harassment complaint in good faith. AIO will take all measures possible to ensure that no employee is retaliated against for exercising hi

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