Ahmed Hassan Elbanna Salah EldinDu ba i , U .A . E | +9715614109452 4y e a rs | Sin gl e | Eg ypt ia n

Elbana157@gmail.com

Career objective

Seeking a position with a well-established organization that provides challenges, encourage advancement and reward achievements with opportunity to utilize and develop my proven experience and skills in the sales/customer services field.

Career Summary

A highly successful consultant with over 5 years of experience sales consultant a profitable branch operation consistent with company standards in the areas of developing new business through an active new sales program, customer service, agent productivity, profitability, and operating procedures with a strong background in:

Travel Operations Training program implementation Excellent problem solving skills Technical Leadership Operations Management

Client Management Strategic Marketing Planning Marketing Plan Development Market Expansion/Promotion Client Relations / Sales Forecasting

Employment Experience

salesman | 2 01 5 to pre s e nt Ma m a s An d P apa s H AR VE Y NIC H O LS ( Al- T ay e r Gro up) Du ba i , U AE

- In charge of handling the customers.- Selling fashion products and collecting payments from clients.- Making recommendation of different products to the customers.- Conducting demonstration of products so that clients do not face any difficulty in using them later.- Keeping stock of products and inventory and restocking them when necessary.- Presenting detailed information about new products to clients so that they may get interested in buying them.- Meeting the sales targets set by supervisors.- Deal with any enquiries and complaints and monitor customer service.- Serve customers as needed.- Check that the products you sell are well displayed.- Managing deliveries.

- Dealing with customers.

Senior Sales man | Ju l y 2 01 3 to J une 2 0 1 5 PROFESSIONAL DEALS- COSMETICS – AD DAMMAM SAUDI ARABIA , KSA We deal in piercing products nose , ear and belly Receiving the goods delivery and displaying them. Giving the manager a report about the fast moving products. High lighting the Top 20 sold products. Concentrating on increasing the ATV. Checking the sold products for the section and the store. Ensure awareness and vigilance at all times in the store without any negligence. Ensure the highest standards of merchandising and housekeeping are maintained in store at all

times. Manage stock, build and select new ranges. Ensure that all the sections are neat and clean and all the times correctly priced. Maximize sales by promoting the highest standards of customer care. Replenishing and merchandising items effectively–No over stocking or stock scarcity. Analyze store requirements and performance. Ensuring stores administration and handling the Petty Cash money. Providing customer satisfaction by delivering exceptional customer service and to ensure all

customer orders are dealt with immediately and correct procedures Handling and taking the responsibility of more than 530 styles and 14 Brands. Maintaining Visual Merchandise and Proper Stock level with the help of VM Principal accordingly

and accurate stock ordering to maximize sales. Inventory control, Stock transfer in/out and maintain the back store in order to bring the smooth

functioning of stocks. Replenishing and merchandising items effectively, displaying the product with correctly priced

and optimizing sales in order to reach company’s budgets and meet the goals

Sales man . July 2010-January 2012

Diesel _City stars mall_Egypt Providing customers with complete service and an enjoyable shopping experience to maximize

sales Ensure the highest standards of VM and housekeeping are maintained in store at all times. Replenishing and merchandising items effectively–No over stocking or stock scarcity. Ensuring stores administration and handling the Petty Cash money. Ensuring all events happen as per the event calendar.

Demonstrate awareness of local market conditions & opportunities to drive the business forward.

Support the Department Manager to maximize sales & reduce loss by actively working on the shop floor.

Ensure seasonal peaks, troughs & important trading / promotional events are taken account of when preparing forecasts & staff schedule

Ensure that all the sections are neat and clean and all the times correctly priced. Responsible for maintaining knowledge of all products, special promotions and store policies. Ensure department standards are maintained in the absence of the Store Manager. Conducting competitor shopping and providing monthly feedback on competitor. Review and analyze stock and sales report, monitoring over and under stocks, Ensures availability of products and our stock at all time. Entertain customer complains. Plan merchandise and forecast sales to increase profitability. Training of new coming staff Analyze store requirements and performance. Ensure working knowledge of VM guidelines & use this when making stock decisions Ensure awareness of stock loss issues & follow correct till procedures at all times. Ensure seasonal peaks, troughs & important trading / promotional events are taken account of

when preparing forecasts & staff schedule Drive customer service standards as per company expectation continuous liaison with the

Buyers Team and given feedback to them on the performance of the respective brands Record all sales in the company's computerized system; Monitor sales performance against

(last year, last week & Budget) on daily & weekly basis & giving feedback to the store manager; Ensure knowledge of daily / weekly targets & lead associates in achieving them.

Monitor and track progress of all sales made, ensuring the company growth & customer satisfaction.

Customer service | Apri l 2 0 1 2 to ju ne 2 0 1 3Vo d a fo ne Eg ypt Handling the customer. Achieve the target of daily sales Resolve all the complaint comes to the store Trying serially to Satisfy all the customers and makes them happy in every time .

Academic qualificationSocial work , social cause work Cairo university

Certificates

Product Knowledge (Quiz & Steve madden Brands) . Art of Selling at professional deals Leather & product technology Training. Customer service Training. Developed Language and Computer skills. Enhanced Presentation & Project Development skills. Acquired basic business skills including: marketing, sales, banking, accounting, business

correspondence and report writing.

Achievements - Appreciations and recommendations letters from my previous jobs- Received a very fast promotion

Languages

Arabic – Mother Tongue English – written, spoken (excellent).

Skills

- Highly skilled in Windows, Word, Excel, Internet and E-mail applications- Discretion and confidentiality- Excellent written and verbal communication and interpersonal skills- Quick learner, disciplined, self-motivated, ambitious, serious, punctual, very sociable, respectful.- Self-motivation and honesty - Decisive and forward thinking, with strong vision and strategic capability- Ability to network and liaise with clients at every level- Capable of operating within highly competitive industries- Excellent communication skills both written and verbal- Motivational and credible with highly effective interpersonal skills- Ability to persist with a task until objective is achieved- Strong and quick acquiring of new technologies

References

Available Upon Request