AHBM Teamwork

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    21-Oct-2014

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<p>Slide 1</p> <p>TeamworkInternal Environment</p> <p>Types of Teams Hierarchical the formal chain of command</p> <p>Specialist groups work teams given a specific function</p> <p>Boundary spanning between organisations</p> <p>These are all formal groups</p> <p>Why are informal groups significant?Informal groups are either friendship or interest groups. Often have unwritten rules and group norms and are greatly significant.</p> <p>What are the benefits of organising employees into teams to the individual and the organisation?</p> <p>Factors can encourage groups to work effectively together:Physical proximityRewards attachedEmotional supportClear objectives set for the groupAllowed for follow the stages of development (Tuckman)Group Development</p> <p>Forming learn about each other and nature of the group and decisions on structure/hierarchy of groupStorming confrontation disputes and power struggles arise. Questioning/criticism/conflictNorming conflicts resolved this is the who does what phasePerforming Collaboration decision making established and members get on with their work</p> <p>Why is it important for a successful group to follow Tuckmans model?</p> <p>What makes an effective team?Team size?Nature of the task?Clarity of the task?Team goals?</p> <p>Belbin identified 9 roles that members of effective teams should possessGroup members behave in different ways when they interact and work with othersA single team member may fulfil more than one role and each successful team does not need to have 9 membersTo make memorisation simpler, the roles can be split into 3 areas: cerebral, actionorientated and people-orientatedTeam roles?</p> <p>Cerebral RolesINNOVATOR A creative and imaginative problem solverA poor communicator who is likely to be an introvert</p> <p>MONITOR EVALUATOR Criticises options and identifies strengths and weaknessesTend to lack warmth and can demotivate others</p> <p>SPECIALIST Has specialist knowledge but provides it occasionallyDwells on technicalities and is narrow in outlook</p> <p>Action-OrientatedSHAPER Thrives on pressure and is dynamic.Offends other peoples feelings in the process of getting the job done</p> <p>IMPLEMENTER Disciplined and reliable, turns ideas into practical actions.Inflexible and slow to adapt to changes</p> <p>COMPLETER FINISHER Painstaking attention to detail and delivers on timeTends to worry unnecessarily and finds it difficult to delegate</p> <p>People-OrientatedCO-ORDINATOR A good chairperson that clarifies goals and is good at facilitating the groupCan be seen as manipulative and off-loads tasks to other members</p> <p>RESOURCE INVESTIGATOR Extrovert and inspiringVery enthusiastic at the start but can lose interest over time</p> <p>SUPPORTER Identifies problems and promotes harmony within the groupAvoids making decisions that will cause conflict</p> <p>Which team role/s do you feel would suit yourpersonality/skills set?What are the implications of Belbins theory forManagement?</p> <p>Communication between team members?</p> <p>Group processes and procedures?Interaction between members is essential. There needs to therefore be task and maintenance functions.What would be necessary to maintain a football teams success?</p> <p>Maintenance?Tasks?InitiatingSeeking informationDiagnosingOpinion seekingEvaluatingDecision makingEncouragingCompromisingPeacekeepingClarifying and summarisingStandard setting</p> <p>Potential Issues with a TeamInter group Conflict why may it occur?Resource competition, differing perceptions, loyalty, domination, conflicting goalsHow could this conflict be prevented?Moving staff between groups regularly, motivating teams to work together, publish the wider goals of the organisation, regularly exchange tasks between groups</p> <p>Intra group Conflict why may it occur?Members perceiving goals differently, communication poor, personal disputes, changing expectationsHow could this conflict be prevented?Appointing a strong leader, creating a compromise scenario, look for new approaches</p> <p>Group decision makingWhat are the benefits and drawbacks of groups making decisions?</p> <p>********</p>