14
The Northern New Mexico Agritourism Corridor: Results and Report of Survey Activities January 2013 Global Center for Cultural Entrepreneurship Contact: [email protected]

Agritourism Survey

Embed Size (px)

Citation preview

Page 1: Agritourism Survey

The Northern New Mexico Agritourism Corridor:

Results and Report of Survey Activities

January 2013

Global Center for Cultural Entrepreneurship

Contact: [email protected]

Page 2: Agritourism Survey

THE NORTHERN NM AGRITOURISM INITIATIVETHE NORTHERN NM AGRITOURISM INITIATIVE

The PartnershipThe Global Center for Cultural Entrepreneurship, the MRCOG AgCollaborative, Bernalillo County, USDA, and RDC/REDI have partnered to build a core group of agritourism sites that will attract people to north and central New Mexico. The partnership aims to build economic opportunities that align with our cultural values, support local food production, and increase revenue opportunities for farmers. The initiative is providing support to local food and farm enterprises in six counties: Bernalillo, Los Alamos, Rio Arriba, Sandoval, Santa Fe, and Taos.

The project includes three phases:

1.) Product development (2012 and 2013)

2.) Marketing (2013 and 2014)

3.) Innovation and expansion.

This report provides a summary of the work and activities undertaken toward product development.

Specifically, the results and analysis of recently completed outreach, and an extensive questionnaire.

According to national agritourism expert Jane Eckert,

“Agritourism is the crossroads of tourism and agriculture: when the public visits working farms, ranches or wineries to buy products, enjoy entertainment, participate in activities, shop in a country store, eat a meal or make overnight stays."

!""#$%&#"'()*+,-'

.%/01&"2'(3456)*+7-'

8/#59:;'<1$1=#>31";'(:9//1";-'

Page 3: Agritourism Survey

THE AGRITOURISM MARKETTHE AGRITOURISM MARKET

USDA Census

State Support of Agritourism

The most recent USDA Census (2007) reports 23,350 farms offering agritourism and outdoor activities, totaling $566 million in annual revenues for farms. This number is expected to grow as the heritage and culture tourism market expands.

The heritage and cultural traveler spends more and travels for more days when on vacation. On average, heritage and cultural travelers spend 30% more and travel 5 days instead of 3 while on travel. Combining these data with the increase in travel by car suggests that agritourism will continue to prove a viable strategy for rural and urbane communities determined to maintain their agricultural heritage and outputs.

States vary in their agritourism activities, policies, and levels of support. However, states are becoming more organized and more competitive in this emerging market. In several states Departments of Agriculture and Tourism are collaborating to provide funding and policy support to agritourism operators. Colorado passed C.R.S. 38-13-116.7 in 2011, allocating $300,000 annually to support agritourism endeavors; Oklahoma has enacted legislation approving an Agritourism Revolving Fund. States are passing legislation that defines agritourism operations, limits liability for operators, and improves road signage. Overall 26 states have passed agritourism legislation that will strengthen their competitiveness in the marketplace.

“Travelers are very willing to pay for a

unique ‘farm to fork’ type experience.”

Percent of Farms in Area with Income from Agritourism

Page 4: Agritourism Survey

SURVEY & QUESTIONNAIRESURVEY & QUESTIONNAIRE

Outreach and Farm Visits

FAM Tour

Questionnaire

To gain an in-depth understanding of the needs of growers and market venues we conducted outreach, an online questionnaire, and online research into current national agritourism trends and data.

GCCE visited over 40 farm and/or market sites (see Appendices for complete list of Sites Visited). Additionally, GCCE participated in AgCollaborative meetings, met with regional and local policy and tourism leaders, and hosted a “FAM” tour.

The FAM (familiarization)Tour engaged local tourism and policy leaders in a realistic agritourism tour. The day-long trip was hosted by Santa Fe Walkabouts and included 9 participants. Four sites were visited: Purple Adobe Lavender Farm, The Feasting Place, Centinela Traditional Arts, and Estrella del Norte Vineyard.

After the FAM Tour was completed and a majority of farm/agritourism sites had been visited, and after a thorough review of relevant research, a questionnaire was developed. The questionnaire was developed by GCCE and J. McEntire llc between July and September, 2012. A test version of the questionnaire was distributed in September by e-mail to ten persons representing producers, markets, and support organizations; eight responded. Feedback from the test respondents led to a few corrections and adjustments to the questionnaire.

The final questionnaire was open for responses from October 6 to November 20. The questionnaire was “advertised” through email blasts, announcements at meetings, and at farmers markets and during visits to sites. The questionnaire was made available through the online survey service, SurveyMonkey.

Limitations of the questionnaire include that it was only available in English and only online.

FAM Tour in Abiquiu

Centinela Arts

Page 5: Agritourism Survey

RESULTS: INTEREST IN AGRITOURISMRESULTS: INTEREST IN AGRITOURISM

41 Questions

160 Respondents

The questionnaire included 41 questions addressing a wide range of topics including:

• Growers’ interest in agritourism as an added revenue stream;• Diversity of experiences (products)currently available in the region; • Readiness of agritourism sites to receive tourists;• Current marketing activities of agritourism ventures; • Existing knowledge about, understanding of agritourism issues;• Existing technical support available for agritourism entrepreneurs;• Gaps in technical assistance and/or skills to support agritourism; • Relevant topics and information for an agritourism training.

We received responses from 160 people. Of these respondents: 63 = “I am a farmer/rancher and/or I produce goods with agricultural products.”

19 = “I work for a market venue, farmers' market, restaurant, winery, CSA, Co-op, other.”78 = “I work with an agency or organization that supports farmers and food businesses, or I'm an individual supporter.”

Of these Farmer/Rancher/Producer group, 33 currently offer agritourism activities, while 22 more would like to offer agritourism on their farm or ranch. Only 9 are not planning on engaging in agritourism.

Additionally, there is strong interest in learning more about how to grow agritourism success:

Would you be interested in learning more about marketing activities that attract more

visitors to your agricultural site or market venue?

Yes

No

Not sure

33 currently offer agritourism activities

on their site.

Page 6: Agritourism Survey

RESULTS: PRODUCT OFFERINGSRESULTS: PRODUCT OFFERINGS

47 Growers,17 Market

Venues Described Their “Claim to Fame”

The wide array of experiences for tourists range from outdoor enjoyment to community engagement to traditional culture. A sampling includes:

• Explore progressive orchard practices• See radical sustainability and subsistence horticulture • Tour a cattle ranch• Visit American buffalo and Himalayan Yak herds • Volunteer at “farm for food bank” • Purchase heritage poultry, feather crafts• View 500 varieties of iris• Discover 85 historic fig tree types• Walk in sunflower fields • Eat fresh chile at festivals• Join planting parties in the spring• Taste a wide variety of unique fruit• Milk a goat • Grind blue corn• Canning and jam making• Community acequia activities• Rent a casita on a farm • Eat authentic traditional Pueblo food• Feel community cheer at Farmers Markets

!!"#$%

&'"#$%

()"#$%

(*"#$%

+!"#$%

+&"#$%

+*"#$%

What types of products do you grow and sell?

Vegetables

Fruit

Flowers or plants

Herbs and spices

Grains, seeds or legumes

Honey, other bee products

Meats

Dairy products (8%)

Nuts (6%)

Wine or Beer crops (5%)

Page 7: Agritourism Survey

RESULTS: PRODUCT OFFERINGSRESULTS: PRODUCT OFFERINGS

READINESS, CAPACITY TO HOST VISITORS

How often is your business open for visitor activities?

Farmers and growers’ sites vary in their readiness to host visitors. Best practices in agritourism suggest that regular opening hours and clear and visible signage are essential for success. Unfortunately, agritourism is a seasonal business, farmers are subject to weather, seasons, and the resulting available experiences (u-pick, garden tours, etc.)

Respondents varied in their regularity of opening dates/hours: 53 are open “Varies by month or season”, 23 are open 2-7 days per week, and 23 are open only for special events.

As we strive for market competitiveness, agritourism sites across the region will do well to collaborate and organize so we can collectively provide a diverse and accessible array of products. Additionally, we need to engage outdoor tour operators more effectively as their hunting, fishing, and birding operations compliment the current seasonality of experiences we offer.

Number of farmer/grower agritourism sites offering the following:

0 5 10 15 20 25 30

Drinking water

Visitor Parking spaces

Restroom for public use

Picnic tables or resting area with benches

External signage directing visitors to your location

Language spoken - other than English

Signage on site (Way-finding / parking)

Wheelchair accessibility

0 5

10 15 20 25 30

Farm

tours

Classes o

r worksh

ops

Public visit

s on sp

ecial

Open fo

r visit

s most

of

Children

's acti

vities

Volunteer a

ctivitie

s

Special e

vents

U-pick

Roadside f

arm st

and

CSA custo

mers visit

Shopping for p

roduce

Restaura

nt

Lodging

Camping

Shopping for w

ine or

Fishing/h

unting

Horseback

riding

What types of farm or agricultural experiences do you currently offer? Check all that apply.

Page 8: Agritourism Survey

RESULTS: MARKETING ACTIVITIESRESULTS: MARKETING ACTIVITIES

Growth Opportunities

Currently, the majority of agritourism visitors in the region stem from locales within our region. This likely reflects the fact that the majority of farmers/growers/producers market themselves through local farmers markets. Thus, advertising and marketing campaigns that target visitors from outside the region will likely increase the number of tourists visiting our sites from neighboring states as well as origins beyond the southwest.

Advertising in southwest region food and wine publications, development of google and facebook ads, and implementation of a geomapping-based application or website is essential to reach beyond our current market to tourists passionate about food and farms, authentic experiences, and regional cultures.

Where do you sell your agricultural products? Check one or more.

Farmers Market

Local Stores

Local Restaurants or Pubs

Wholesale

Online - my own website

Farm stand / Onsite Gift Shop

Other people's websites

Nursery

Local Lodging

Wineries

Where do you think most of your customers come from?

Our local community

New Mexico

Surrounding states (CO, AZ, TX, UT)

USA

International

Page 9: Agritourism Survey

RESULTS: MARKETING ACTIVITIESRESULTS: MARKETING ACTIVITIES

A noticeable opportunity for our agritourism marketing is the current lack of use of Facebook and Google ads. Only 3% of respondents use these low-cost, highly targeted ad tools. Yet the marketing budgets of sites indicates these tools are likely their best “bang for their buck.”

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0%

Less than $50

$50-$250

Over $750

$250-$750

Approximately how much money do you spend each MONTH marketing your products and services?

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%

0-5 hours

6-15 hours

16-30 hours

31+ hours

Approximately how much time do you spend each MONTH marketing your products and services?

0 10 20 30 40 50 60 70 80 90 100

Word of mouth

Social Media (Facebook, Twitter, etc)

Listings of tourism events, sites, activities

Our website

Newspaper

Newsletters

Google Ads

Facebook Ads

How do most people find out about your business?

Page 10: Agritourism Survey

RESULTS: GAPS IN TECHNICAL ASSISTANCERESULTS: GAPS IN TECHNICAL ASSISTANCE

Taxes and Zoning

Managing a successful agritourism endeavor requires extensive knowledge of both the marketing and product side of the business, as well as the mundane aspects related to taxes, regulations, and zoning. Additionally, we have been told in interviews with agritourism operators that zoning challenges have made sales channels such as farmstands illegal in certain counties, and tax codes for retail sales of products or classes (GRT applies) vary as compared to fees for produce sales (no tax).

Operators need to be both aware and accountable to these regulations. Additionally, as a collective, we need to stay abreast of these challenging topics --like changes in county zoning laws -- that impede the development of a robust local food and agricultural sector so we can collectively advocate for sensible policies that support our communities and heritage.

Human nature being what it is, respondents declared the least knowledge and the least interest in issues related to taxes and zoning. Our trainings will cover these topics despite their relative lack of appeal.

0 5

10 15

20 25 30 35 40 45

Marketing and sales assistance

Website and social media planning and

development

Coaching on developing

agritourism for my site

Site preparation, signage, customer

readiness

Accounting and bookkeeping

assistance

Zoning / regulatory information

What types of technical assistance would you be interested in?

!" #!" $!" %!" &!" '!" (!" )!"

Building codes Insurance

Zoning codes Permits

Sanitation codes Taxes on visitor-related activity

Very knowledgeable

Knowledgeable

A little knowledge

No knowledge

In relation to having people visit agritourism sites (farms, farmstands, markets), how knowledgeable are you about the following topics?

Page 11: Agritourism Survey

RESULTS: TECHNICAL ASSISTANCE NEEDSRESULTS: TECHNICAL ASSISTANCE NEEDS

The below chart shows the relative lack of technical assistance for farmers working to diversify their income streams. This indicates a need for further training and support for agritourism entrepreneurs. While a wide range of support organizations offer assistance to agritourism operators, the key areas that seem to be overlooked are in research, financing ventures, and diversifying income.

GCCE will provide agritourism entrepreneurship trainings to address these gaps.

Financing

Options to diversify income stream

Research

Youth development for future farmers/producers

Business development training for growers/producers

Preservation of agricultural resources

Policy advocacy and development

Marketing and technical assistance

Classes or tours that feature local food, products

Media, marketing, or publications

Events that feature local food, products, and beverages

Networking opportunities

0 5 10 15 20 25 30

What types of services do you provide to support local growers and producers?

!"

#!"

$!"

%!"

&!"

'!"

(!"

)!"

Collaborating with other farmers, market

venues, and food producers

Support in reaching more customers from outside New Mexico

Assistance in using technology to reach

more customers

Support in improving our branding and sales operations

Assistance in using technology to

improve our business efficiency

How interested are you in receiving the following services from an agritourism support organization?

Not interested at all Interested Very interested

Page 12: Agritourism Survey

ANALYSIS AND SUMMARYANALYSIS AND SUMMARY

Barriers

Survey Team

Agritourism is an expanding value-added market for agricultural producers. As New Mexico offers a wide variety of experiences, and as our unique culture and heritage delight visitors, this market is a clear fit for our state.

However, several barriers stand between us and our potential success:• We currently lack sufficient statewide support to increase our

competitiveness against other states’ initiatives in this market• Local regulations fail to take into account agritourism needs and

opportunities and squash our competitiveness in this market• Our region’s marketing approach is scattered and fails to leverage new,

low-cost technologies• Advertising needs to be targeted to culture/heritage travelers in print,

online, and through social media• Farmers and producers are not collaborating to collectively build a

diverse and seasonality-immune product offering• more diverse products are currently not recognized or engaged in the

agritourism community - horseback riding and hunting tour companies as an example

• Our support organizations tend to duplicate one another’s efforts• Farmers and producers need to develop a more sophisticated

understanding of regulations and taxes that affect their potential success• Our farm and producer sites lack signage.

Over the next 12 months GCCE will work to provide training and technical assistance that builds farmer/producer capacity and knowledge related to the above issues. Toward this ends we will:1.) Build a Core Mentors Group with outstanding agritourism entrepreneurs providing support and advise to emerging agritourism entrepreneurs;2.) Offer trainings to farmers/growers/support organizations in Agritourism Entrepreneurship in Albuquerque, Española, and Taos;3.) Advocate for increased statewide leadership on regulations and policies that affect agritourism, and follow best practices of states across the nation.

Alice Loy, PhD, and Selena Marroquin, Global Center for Cultural EntrepreneurshipAnn Simon and Tiffany Terry, Mid-Region Council of GovernmentsBernadette Miera, Bernalillo County Cultural ServicesJoanne McEntire, J. McEntire LLC

Contact: [email protected]

Page 13: Agritourism Survey

Appendices

Agritourism Sites VisitedAgritourism Sites Visited

Fred and Ruby’s Orchard La Chiripada Winery

Talpa Gardens Española Farmers Market

Los Poblanos Estrella del Norte Vineyard

San Felipe Farmers Market South Valley Growers Market

Chimayó Weavers El Bosque Garlic Farm

Pena Blanca Sunflowers Dixon Studio Tour

Bernalillo Farmers Market Casa Rondeña Winery

Black Mesa Winery Cerro Vista Farm

Molland Gardens Romero's Orchards

Abiquiu Studio Tour Purple Adobe Lavender Farm

Mesilla Valley Corn Maze Montoya Orchard

Mer Girl Gardens Nob Hill Growers' Market

ABQ Downtown Market New Mexico Farm and Ranch Heritage Museum

Armijo Farmers Market Organic Farmers Conference

Blue Corn Guys Don Quixote Distillery & Winery

Taos Arts School The Feasting Place

Los Lunas Farmers Market Los Ranchos

Santa Fe Farmers Market Uptown Farmers Market

Gutierrez-Hubbell House Matt Romero Farms

Vivac Winery New Mexico Acequia Association

New Mexico Wine Growers Association Taos Cooking Studio

Sostenga Gaia Garden

Centinela Traditional Arts

Page 14: Agritourism Survey

List of Organizations Supporting Agritourism in our Region

• Albuquerque Convention and Visitors Bureau• Albuquerque Downtown Growers Market• Bountiful Conservation• Central Colorado Foodshed Assoc• Chamber of Commerces• Delicious New Mexico• Edible Santa Fe• El Chante• Farm to Table• Grower's Market South Valley Economic Development Center• Hubbell House• Il Piatto restaurant• La Boca/Taberna restaurant• La Montanita Coop• Las Cruces Convention and Visitors Bureau• LGBTQ Resource Center• Los Alamos Farmers' markets• Los Poblanos Noticias• Master Gardeners• Mixing Bowl New Mexico• Mid Region Council of Governments (MRCOG)• Native Plant Society• New Mexico Farmers Market Association Pueblo of Pojoaque• New Mexico Green Chamber of Commerce• New Mexico State University Ag extension• Open Space Visitors Center• Raza Graduate Student Association• Santa Fe Farmer's Market• Shabeta's Healing Garden and Healing Center• Sierra Co Farmers Market • SLV Local Foods Coalition• Taos Farmers Market• The Bountiful Alliance• The Mixing Bowl• University of New Mexico Sustainability Program• Village of Los Ranchos