Afsheen (Resume) updated resume

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Functional resume

Afsheen Saleem


House # 309, Street no 95, G-9/4 , Islamabad

Professional Profile

Skill CompetencyTo seek an administrative position (Hr & Admin) in the esteemed company where I can utilize the active experience and dynamic skills for maximizing the profit of the company. My leadership qualities can help in managing the work efficiently and in running the administration smoothly. Quality education blended with sense of responsibility will hone in on the goals of the organization.

Trained professional of ITIL Capacity planning Change managementHelp desk support and maintenance Team playerVendor managementWriting skillsReading SkillsProject Management Documenting skills Communication skillsService Management

Computer SkillsOperating Systems XP/2000, Microsoft Outlook.Familiar with main IT domains i.e. voice and data networks, IP Telephony, cabling infrastructure, Desktop and Server support.

Highlights of Qualifications Excellent leadership qualities. Efficient in communicating well in written and verbal both. Able to motivate and negotiate the people Admirable experience in managing IT vendor contracts, selection process and developing performance indicators for vendors Profound knowledge of accounting procedures and processes Deep knowledge of supply chain Remarkable ability to develop and presentations for clients Outstanding ability to summarize large data for vendors Proficient in providing optimal customer services

Work HistoryAsean International (March 2015 to Date) as a HR & IT ManagerKey Tasks and Responsibilities HR & Finance: Compiles and sorts documents, such as invoices and checks, substantiating business transactions Prepares vouchers, invoices, checks, account statements, reports and other records and reviews them for accuracy. Monitors loans and accounts payable and receivable to ensure that payments are up to date. Computes and records charges, refunds, cost of lost or damaged goods, freight charges rentals and similar items. Maintains the work structure by updating job requirements and job descriptions for all positions. Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.. Maintains a pay plan, scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures. Completes human resource operational requirements by scheduling and assigning employees; following up on work results. Maintains human resource staff job results by counseling and disciplining employees; planning.Key Tasks and Responsibilities (IT):1. Manage information technology and computer systems Plan, organize, direct, control and evaluate the operations of information systems and electronic Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems and Control the computer systems budgets and expenditures 2. Ensure technology is accessible and equipped with current hardware and software Main Activities Troubleshoot hardware, software and network operating system Provide orientation to new users of existing technology Train staff about new and potential use Provide individual training and support on request Maintain current and accurate inventory, hardware, software and resourcesH&M Law (with Asean International being the parent company) Islamabad, PK Operations Associate

Provide administrative assistance to legal staff in a law office. Manage schedules, including trial dates and hearings. Coordinate appointments, meetings, and business travel. Schedule conference rooms. Plan, support, and implement logistics for executive level internal events

Coordinate with customers, external counsel and other vendors to obtain and exchange information and documentation related to legal matters. Assess the urgency of situations and determine appropriate actions, monitor status of pending item, provide follow up and keep management informed by communicating a wide variety of information. Prepare legal correspondence and presentations. Train attorneys and support staff in the use of all office systems, including case management system, filing protocols, and docket/diary procedures. Oversee and coordinate acquisition and maintenance of legal research and reference materials for office, including hard copy and electronic materials. Complete responsibility for high-volume billing functions for firm, including: Managing client trust accounts, including bank reconciliations Completing various special projects for partners of firm, including accounts receivable research Supervising Three employees Standard Chartered Bank. Functions in Islamabad Head Office as aManager Telecom , HR , Admin Management (Jan 2011 Feb 2015)HR: Assist the HR manager in planning of Organizational recruitment. Take the interview of the recruiters Make the joining documents of recruiters Convey the Policies and rules to the employees Maintain the records of employees. Track the daily attendance of the employees. Present the employees performance report in front of manager Coordination with Technical panel and understanding their requirements, defining job positions Resourcing, screening and short listing resumes through various job portals or else internal reference, head hunting Short listing the resumes based on desired skills and experience. Conducting telephone and Personal interviews in coordination with departmental headsKey Tasks and Responsibilities (Telecom): Maintain customer report by listening, resolving concerns & answering their queries. Dispatch IT service provisioning tickets following pre-defined and documented processes Maintain safe work environment by following SOPs, codes & legal regulations. Maintain manual and electronic documents, files and records for the purpose of supporting documenting activities. Perform Random visits to different branches / department Ensuring equipment is in proper working order. Manages assigned projects and program components (e.g. telecom and networks system design, installation, and repair; parts and equipment Inventory, etc.) for the purpose of maintaining equipment in a safe and functional operating condition. Prepares written materials (e.g. status reports, instructions, user guides, etc.) for the purpose of documenting activities, providing written reference and/or conveying information Coordinate with co-workers in different work assignments and schedules for the purpose of minimizing disruption of services and/or inconvenience. Administrate and manage the video conferencing environment.

Facilitate critical issues/sites/Meetings: Organize, monitor and handle all critical meetings of region and provide every facility related to I.T like (Mancom, Town hall, critical visits of stake holder etc.) Also handle all I.T issues of G.M house and facilitate them 24/7 and also manage their billing process.

Functions in Karachi Head Office as aManager Telecom / HR Training Management (Jan 2009 To 2011) Maintain call logs & align support team for proper resolutions. Make Follow-Up Calls/ Emails to ensure that response & resolution time are met. Coordinate with telecom team to maintain TAT. Prepare analytical reports to bring improvement in Assist to Line Manager to complete projects assign by top Management Assist to Line Manger in day to day task i-e Leave Roaster, service accountability etc. Prepare daily Progress reports to stable & maintain service quality...

Meezan Bank Ltd Assistant Procurement / HR Administration (Jan 2007 Dec 2008)

Assist Manager Procurement in all procurement activities. Take care of procurement cycle by taking quotations from Vendors and preparing comparative statement. Prepare all necessary documents i-e purchase order, Memos etc. Co-Ordinate with accounts department for proper recording of fixed assets in books of account. Coordinate with all branches for all their day to day admin related issues. Co-Ordinate with finance department for payments in respect of Assets purchasing & others.HR Administration: Resourcing, screening and short listing resumes through various job portals. Short listing the resumes based on the job requirement Conducting telephone and Personal interviews with the HR Manager & Department heads. Preparing Final settlements, Gratuity, leave salary and all employee benefits. Designed Policies and Various HR Forms and Induction Program. Tracking attendance, maintaining leave records, PF records, issue letters, etc

EducationM.B.A(Management) (From Virtual University) 2012-2015B.Com ( From University Of Karachi) 2005-2007Diploma in General English (World Learning Institute)