Administrator Manual

12/22/2014 Administrator Manual

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Elastix MTE Manual Manager



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Administrator Manual

Page 2Elastix MTE Manual Manager

Copyright 20062013, Rosewood Solutions, Guayaquil Ecuador. User ManualElastix MTE free distribution prohibited marketing. Elastix software hasbeen developed and distributed under a free license or open source, Elastix isa trademark and service mark owned by Rosewood Solutions.

For any information or write to doubt [email protected] or visitour website www.palosanto.com

mailto:[email protected]

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Rosewood Solutions

Cdla. New Kennedy, and the 9th Street # 222 This 2nd. Floor

Guayaquil Ecuador

2013


INTRODUCTION

The purpose of this manual is to guide managers

Elastix use Multi Tenant Edition, which lets you know the

new features that brings you Elastix MTE plus



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mention some concepts that are known versionsElastix above.




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INTRODUCCION..........................................................................................3

1 Elastix....................................................................................................7

1.1. What is Elastix? ............................................. ................................ 7

1.2. Elastix Multi Tenant Edition .............................................. ............... 7

2 Installing Elastix .............................................. ..................................... 9

2.1. System Requirements ............................................... ............ 9

2.2. Download ................................................. ........................................ 9

2.3. Installation ................................................. .................................... 10

2.3.1. Text Mode Installation (console) ............................................ 10

2.3.2. Graphical Installation Mode ............................................... ......... 14

3 Benefits of Elastix MTE ............................................ ........................ 15

3.1. Superadmin ................................................. .................................. 15

3.2. Manager ................................................. ............................... 16

3.3. Supervisor ................................................. .................................... 16

3.4. Other Users ................................................ .............................. 16

Scene 4 Elastix ............................................. ................................ 17

4.1. General Options ................................................ ..................... 18

4.2. Extras ................................................. ........................................... 18

5 Manage................................................................................................19

5.1. Organization ................................................. ................................ 20

5.1.1. Creating Organizations ............................................... ... 20

5.1.2. Editing Existing Organizations ................................... 21

5.1.3. An Organization .............................................. States ..22

5.1.4. DID Mapping an Organization .................................. 22

5.1.5. Benefits for an Organization .......................................... 24

5.2. Users ................................................. ....................................... 25




5.2.1. Creating Users (SuperAdmin Mode) ............................. 25

5.2.2. Creating Users (within an organization) ............. 26

5.2.3. Editing Users ............................................... ................ 27

5.2.4. Creating New Groups .............................................. .... 28

5.2.5. Assigning Privileges ............................................... ......... 28

5.3. Environment of an organization (Administrator) ............................ 29

6 Module System .............................................. ...................................... 31

6.1. Network ................................................. ........................................ 31

6.1.1. Add IP Address ............................................... ............... 31

6.2. Hardware Configuration ................................................ ................ 32

6.3. Updates ................................................. ........................................ 32

6.3.1. Repositories ................................................. .......................... 33

6.3.2. Packages ................................................. ............................... 33

Fax Module 7 .............................................. ............................................ 35

7.1. Send Fax ................................................ ..................................... 35

7.2. Monitoring from the Fax Viewer ............................................ ....... 36

7.3. Editing Fax Viewer ............................................. ................... 36

7.4. Email Notifier .............................................. .... 37

PBX Module 8 .............................................. ........................................... 38

8.1. DID................................................................................................38

8.1.1. Creating DID ............................................... ...................... 39

8.1.2. Editing DID ............................................... ........................ 39

8.2. Trunks (Core) .............................................. .......................... 40

8.2.1. Creating Trunks ............................................... ............ 40

8.2.2. Stem Edition ............................................... ............... 41

8.2.3. Handling incoming calls (Level Elastix Server) .......... 42

8.2.4. Outgoing Call Management (Level Elastix Server) .......... 43



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8.2.5. Creating a extension .............................................. ..... 44

8.2.6. Editing Extensions ............................................... ........... 46

8.2.7. Registration Extension Device using .......................... 46


Reports Module 9 .............................................. ...................................... 47

Security Module 10 .............................................. .................................. 48

10.1. Firewall ................................................. ......................................... 48

10.1.1 Create New Rule ............................................ ..................... 48

10.1.2 Editing and Symbology Rules .......................................... ... 49

10.1.3 Creating Access Port ........................................... .............. 49

10.1.4 Editing Access Port .......................................... ....... 50

10.2. Audit..............................................................................................51

Email Module 11 .............................................. ...................................... 52

11.1 SMTP Remote Delivery .............................................. ................... 52

11.2 ............................................... Email List ....................................... 52

11.2.1 Create Mailing List ........................................... .................. 53

11.2.2 Add Users Mailing List ....................................... 53

11.2.3 Remove from Mailing .......................................... ........ 54

11.2.4. Export Mailing members .............................................. .55

12 FAQs .............................................. ........................ 56



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1 Elastix

1.1. What is Elastix?

Based on Open Source technologies and

imminent supported by a large community

Elastix worldwide is presented as a

Unified Communications software that

characterized by the integration of: VoIP PBX, Fax, Courier

IM, Email, with its classical friendly interface

use.

For more information you can visit the ElastixOfficial site http://www.elastix.org

1.2. Elastix Multi Tenant Edition

This new version of Elastix differs considerably

we used to see in Elastix, as its name implies Multi

Tenant concerning many organizations. Had it

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define this version of Elastix simply call a

administrator multiple organizations.

But if this version is characterized by these two pillars

fundamental that we describe below:

MultiTenant Support

End User Interface

MultiTenant

As mentioned above can Elastix

manage multiple organizations to be created by

one superadmin, but within each organization there will be a

administrator who will be responsible for managing all

organization, management is independent from

organizations.


End User Interface

Elastix has so far been focused on supplying product

Webbased administrator tools

unified communications server, but not the user

end. Moreover, in most cases the only

contact the user has with his terminal Elastix

phone. Most of them have no idea what it is

Elastix, just know they have a phone that serves to

make calls and that there is "something" that is responsible for

manage their corporate email, among other things.



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The idea now is that Elastix also provide tools

useful to the userend, allowing you to manage from a

friendly Web interface all communication needs,

such as instant messaging, social networking, and even

to make a phone call from the Web. Truly

so this interface could be seen as a replacement for

telephone terminal, only with many more features.


2 Installing Elastix

For proper installation we suggest following Elastix



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following considerations:

2.1. System Requirements

For correct use of Elastix recommend the following

conditions:

Processor: Pentium IV or higher.

Hard Drive 10 Gb of available space

RAM (minimum): 512MB CLI mode (console)700mb graphics mode (interface)

2.2. Discharge

Descarguémonos installer Elastix in the following

street address:

http://elastix.org/index.php/es/descargas, choose version

Elastix we want.

We redirect to the sourceforge page in which

We waited a few seconds and the file appears in

".iso" to download. format

Save the file (.iso) and then proceed to install

Elastix.

We clickon the versionwe want

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2.3. Installation

After lowering our iso, run the installer

Elastix (in our case we use a virtual machine

configured with the information in section 2.1), the first

to be charged is the installation screen Elastix

This installation screen Elastix has some

options are described below:

To install or upgrade in graphical mode, indicates that

Elastix install or upgrade with a graphical interface that

It will help the user guide for proper installation.

To Install or upgrade in text mode, indicates that

It installs or upgrades Elastix in text mode (console),

This option is usually used for users

experts.

The options at the end tells us the following

[F1Main] Main menu with general options

installation.

[F2Options] Installation Options boot.

[F3General] Basic Installation recommendations.



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[F4Kernel] Help for Kernel Parameters.

[F5Rescue] Help Rescue Mode.

2.3.1. Text Mode Installation (console)


If we write linux text followed by Enter, we appear

a blue screen which will indicate the steps that

we will describe below.

<Tab> (Tabulator key) to shift the

Elastix options.

<Space> (Spacebar) serves to accept / choose

desired option from the menu.

<F12> (F12 key) serves to switch to next screen

if necessary.

After loading some components for installation

The first screen asks us if we want

enable IPv4 and IPv6 protocols, and type configuration

it wishes to apply to these protocols.



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The next window indicates that language selection

we want to choose to continue with the installation.


We asked to choose the keyboard layout (enSpanish,

inEnglish).



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Then you must choose the time zone, choose city

to which we reside.

This part is important, ask us to enter a password,

This password will be to superadmin, ie to

Elastix access. (In Section 3 summary explained

superadmin).


It indicates where you are installing Elastix (unit

storage).

KeySuperadmin



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A dependency check appears.

We hope to complete the installation process.

Finally the package installation appears.




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We hope to finish the installation and Ready, Elastix has been

installed on your computer.

2.3.2. Graphic Mode Installation

To access must press the enter key on the

Installation screen and the steps are similar to the previous one.

Remember that to use this option must be at least700Mb of RAM (Review the section 2.1).




3 Benefits of Elastix MTE

Elastix Multi Tenant Edition has different roles / groups each

have different levels of access within Elastix. Are three levels

access by default, but there may be more if you want to create or not

by the administrator.

CreOrgation

Administrto

Orgation

Creto usua

rios

Administration

User;

ios

PrIVILegios in

trand

Módulos

Permisos in

trand

Orgasation

this is

Administration

of

Repo

rtes

Administration

of

Tronlimes

Administration

ofDID

Administration

PBX

SuperAdmin X X X X X X X X X XAdministrator X X X X X XSupervisor XOther Superadmin / system administrator privileges will

3.1. Superadmin

Maximum role within Elastix, has full access to organizations

existing managers and users of each organization. When

Superadmin

CompanyOne Company

February

CompanyThree

Administrators

Users,Supervisor,etc.



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first install Elastix and agree to the web interface usingthe password you use for your installation: this is superadmin.

Create / Edit / Delete Organizations.

Create / Edit / Delete Administrators and Users.

privileges and permissions of modules to an organization.

Administration PBX.


Create / Edit / Delete Trunks.

Create / Edit / Delete DID.

3.2. Administrator

Role that manages an organization and only your organization.

Have restriction modules in case the superadmin what has

performed.

Create / Edit / Delete users in your organization.

Manages only the modules you have your organization.

Privileges and permissions of modules to an organization.

3.3. Supervisor

Role created by the administrator of an organization belongs

only to its organization and has been given restrictions

your administrator.

Review reports created

3.4. Other Users

Role can create an administrator of an organization, you can

give privileges to this choice.

As in previous versions of Elastix you can createmore users and give them access you fancy



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Scene 4 Elastix

When we started Elastix from your browser must put

Ip_address / admin to login as administrator of Elastix

Should apparate laque window as shown below.

User (Username) will always be "admin".

The key (password) is the one entered when installingElastix (see Section 2.3.1).

Ip_addressRemember!put on/ Admin



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If you do not agree as specified above, you can not seethis window and'd be trying to log user fina.lThe management of end user can meet reviewing ourEnd User manual Elastix.

After successfully authenticate, shows the

next screen, you always see when you start Elastix.


General Options

Modules

Extras



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4.1. General Options

In the upper right part of Elastix shown

a list of options.

Customize menu colors.

Search for a specific module installed

Displays information about the version of Elastix and its

components.

It is a shortcut to section Elastix Addons

Logout

4.2. Extras

Under the "General Options" are

these options:

Add any notes you wish to have on hand.

Minimizes the "Shares" found in Part

left.

Add Bookmark

Provides assistance

Actions




Manage 5

Management tool that allows organizations and users,

It is only visible to the administrator and superadmin. It will be

first thing you see when you authenticate in Elastix.

Manage is provided by the System module, previously this was

was incorporated into this module.

Its components are:

Dashboard Manager (1)

Board showsinformation general aboutsystem resources such asstoragesystem.

Organization Manager (2)

Creating, editing and deletingorganizations andalso state changesthereof (active, suspended orcompleted) plus displayto the organizations andexisting.

User / Group Manager (3)

It allows us to create and modifyUsers who have access to theElastix web interface alsousers to visualizeexisting.

Onex

Februaryx

Threex



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5.1. Organization

Elastix MTE is based on management organizations, these

organizations are independent and are managed by a

superadmin and each are handled by an administrator.

5.1.1. Creating Organizations

To create an organization we have role: superadmin,

then perform the following steps, which are described

below:

We headed to Organization Manager

We choose Create New Organization

We enter data related to the company which will

create.

For Domain Name, we enter the domain of

The limitation is defined fororganization:Accounts UsersextensionsGlues



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organization without the "www" example: "organización.com".

We click on the Save button

Finally shows a message that registration was performed

successfully, and then User / Group Manager for

verify that the organization has been created.


We check our email (the one that was provided in

the entry of new organization) which indicates our

password access to the organization.

To manage the organization created you must log out andenter the username and password you received in your emaile.

5.1.2. Editing Existing Organizations

If we review the information of existing organizations,

in the "Domains" column do the following:

We click the domain belonging to the organization

chosen.

Domain

This information isbelonging to the user andkey to our user



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It shows a screen with information about the organization,

which shows three options:

Edit info Organization (We click

Edit).

Remove the Organization (We click Delete).

OrganizationAccounts

Editof Take Out

of

Cancelof


Cancel closes the window (click Cancel).

In case you want to remove an organization, we get amessage which indicates if it is safe to remove organizationsome, which we accept.

In all cases we headed to Organization Manager

to verify that changes have been made correctly.

5.1.3. An Organization States

This option is only performed by the superadmin a

organization may have different states. Provides three types Elastix



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state for an organization:

Suspend, in this state the Organization is denied all

services.

Unsuspend, Returns to the organization to a state

active.

Terminate, State suspended the organization and

this list to be deleted.

5.1.4. DID Mapping an Organization

To assign DID to an organization they must be previously

created, (See section 8.2 that is the subject of DID).

We are going to Organization Manager.


We click on Assign DIDs on organizations

existing



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We see a new window showing the DID

Existing assigned to that organization will choose Add

DID .

two columns appear which indicates the first we DID

available in the world, while the second will be the DID

we will assign to our organization.

To assign a DID available dragged one of the numbers

found in the left column to the

right column and this is already assigned to the

organization.

Finally choose Save to complete the DID

assigned.

A successful registration message indicates that the DID was

correctly assigned to that organization.

These filters help us in caseseek a specific DID byCountry / City




5.1.5. Benefits to an Organization

The superadmin has discretion to allow modules can

use that organization.

Let's Organization Manager in the left column we

Resource click Organization

It shows a list of all available resources, to

here Enable / Disable (Enable) may be that resources

this may be available in the organization.

After establishing the privileges set we click

Save.

These filters help us in case ofto seek a specific DIDCountry / City

We chooseorganization

They enable / disable resourcesavailable in the organization



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Finally, the organization has established privileges

user.

5.2. Users

As I will explain in Section 3, Elastix can have different

roles / groups within an organization, now see how

create these users.

5.2.1. Creating Users (SuperAdmin Mode)

As superadmin can create users for different

organizations.

Let User / Group Manager

We choose Create New User

The Organization chooses whichuser is administrator.

Savechanges



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After completing the information we Save

In Group choose the rolehave within the organization


Remember that the password must contain 10 characters betweennumbers, uppercase and lowercase letters.

a successful registered user message is displayed

We ask you to reload the dialplan organization

"Click here to reload dialplan".

finally shows us another success message (disappears

the color bar). The user has been added to the dialplan

organization.

To verify that the user exists returned to User / Group

Manager to verify that the user has created

correctly.

5.2.2. Creating Users (within an organization)

As administrator of your organization you can create users and roles

solely for your organization.

It gives click on this bar



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You must be authenticated with your username and passwordadministrator of your organization (the information you received in

Your email).

Let User / Group Manager

We choose Create New User

After entering the information We choose Save.

The Organization MUSTleave bydefault you administer


a message appears indicating that the user is registeredsuccessfully.

We ask you to reload the dialplan organization

"Click here to reload dialplan".

finally shows us another success message (disappears

the color bar). The user has been added to the dialplan

organization.

5.2.3. Editing Users

It gives click on this bar



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For editing and deleting users perform the following: Let User / Group Manager, look at the list of users

existing.

We click on the user name field, which belongs

the user.

then shows a screen with the stored information

the selected user, which allows us to:

Edit (Edit User Information)

Delete (Remove the existing User)

Cancel (Cancel any of the user edit or

take out)

Edit Take Out

Cancel

Username


5.2.4. Creating New Groups

As it mentioned in section 3, apart from the three types of

roles / groups that are known in Elastix MTE can create more

roles, which may have privileges which provide them

administrator of each organization:



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Let User / Group Manager, look at the list of users

existing.

We click Groups

We choose Create New Group .

We see a window in which we choose the name of

Role / Group Description Group and put a small

description of the created group.

We click Save to save the group / role created

returned to Groups to verify the Group / Role was created.

5.2.5. Assigning Privileges

As mentioned in Section 3, apart from the three types of

roles that are known in Elastix MTE can create more roles, which

may have privileges which gives them administrator

each organization to the administrator

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Elastix MTE Manual Manager

Let User / Group Manager, look at the list of usersexisting.

We click Group Permissions

We choose the resources and organizations

Let User / Group Manager, look at the list of usersexisting.

We click Save Selected as Accessible

(Located at the end)

Each group / role will have the same access to them hasestablished.

5.3. Environment of an organization (Administrator)

When the user is authenticated as an administrator you have a

somewhat limited as the environment shown below:

Are enabled / disabledresources that you can dothat group on theorganization.



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Not all menuscan be seen asunlike what can beone supradmin.



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6 Module System

We help with system information, enables monitoring

physical resources and server storage showing the

Current value of memory and the processor.

NetworkIt allows us to view and configureserver network parameters.

ShutdownIt allows us to shut down or restart thetelephone exchange

Hardware ConfigurationDetects the telephone Hardwareavailable in our team, ietelephony cards installed.

Updates Allows updates

You preferencesLets you change settingsproducts such as language,theme among others.

6.1. Network

6.1.1. Add IP Address



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To add IP addresses to host, perform the following steps:

We entered System> Network> Assign IP Address to

Host then we click Assign IP address

.

a window which describes the filling is displayed both

Host Name, IP Address and MAC Address.

Finally we click Save, and displays a message

confirmation.


To verify that the IP address has been created successfully,we headed back to System> Network> Assign IP

Address to Host

6.2. Hardware Configuration

With Hardware Configuration you can install cards

want, for them to be detected do the following:

We go to System> Hardware Detector

If you have not detected our device

press Detect New Hardware



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(Detecting Hardware message appears).

When no cards installed Hardware Detector is Samplea message indicating that you must press Detect New Hardwarefor detection.

6.3. Updates

Elastix is based on Centos so it can be updated and

show installed packages, we can customize our choice

Elastix update.

Message DetectionHardware


6.3.1. Repositories

To check our update repository we follow the

following steps:

Proceed to System> Updates> Repositories and shows



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a confirmation message.

We can activate or deactivate the boxes we want

We click Save / Update to apply the changes.

If we want to restore the original settings give

click Default .

6.3.2. Packages

Show the packages that we have installed.

Proceed to System> Updates> Packages and shows a

list of all installed packages.

Enables / Disablesboxes

Installed Packages




In case you do not have updated all packages

present us a message indicating "no repositories are

updated. Click on the Update Repositories "button

if we click on the Update button

.



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7 Fax Module

When Responsible for the management of faxes, such as

Detail list view received faxes, IP and permissions

sending notifications about various actions

submit.

Virtual ViewerIt allows viewing a listingReceived faxes detail

Fax Queue

Fax Master

Allows entry of addressFax email administrator whichnotifications will reach themessages received, errors andFax Service activity.

Fax Clients

Enters the IPs that havepermission to send faxes throughElastix is suggested enter the addressIP 127.0.0.1 for reasons that someprocesses can enter it

As superadmin have access to all functions Fax

As an administrator you can access the fax sent.



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7.1. Send Fax

To send a fax must be an administrator of our

organization must perform the following steps:

Let Fax > Virtual Fax


We enter the information requested

Finally we click Send (If we cancel

action we click Cancel)

7.2. Monitoring from the Fax Viewer

As superadmin we can monitor all faxes sent

We enter Fax > Fax Viewer



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list of all the states which had to be shown

fax transactions.

7.3. Editing Fax Viewer

As superadmin we can monitor all faxes sent

We enter Fax > Fax Viewer

In the Options field we click Edit on that

Fax registration to be edited.

We click on theFax registration towish to edit


It shows the CID information (name and number) for

respective edition.

If we want to edit the information, we click Apply

Changes.



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7.4. Email Notifier

For all activities that occur on servers

Fax must perform the following steps:

Proceed to Fax > Fax Master and displayed a small

box which shall be entered the email

e.

This email will get all kinds of notifications and

fax server activities.

Email


PBX Module 8

Module controlled by superadmin among which creates DID and



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trunks (Trunk) and allocated to one of the organizationsexisting between the services presented in this module are:

8.1. DID

The DID aim to enable their organizations

can assign a personal number to employees without

telephone line, so we have a handy telephone traffic

Elastix through DID we can assign number ranges

associated with this organization and in turn assigns a number

staff to each user that is within the organization, with the

telephone purpose of reducing congestion.

There may be more DID assigned to an organization but may not

Be a DID for 2 or more organizations, ie DID is

unique to each organization.

PBX ConfigurationAllows configuration Elastix,among these is DID and Trunks.

PBX Applications Enables management of ExtensionsPBX Admin Settings PBX administrator settings

Monitoring

Provides a list detailing thecalls automatically recorded ormanually, for the extension of aconnected user.

Tools

VoicemailIt helps us view a list with thedetails of all the voicemails forextension of a connected user.

DID




It may be more than one DID assigned to an organization,

DID is ONLY and should not be repeated for more than one

organization. Superadmin user administers DID

8.1.1. Creating DID

We must have access Superadmin to perform these actions.

To create a DID do the following

Let the Modulo PBX.

We choose New DID

We fill the information

In Type are some options

Analog

VoIP

Digital

We fill the information and finally put on Save .

We message appears satisfactory record.

8.1.2. DID Edition

For editing (delete or modify) a DID we do

next:

Let Module PBX> DID, see the listings of DID

existing.

If we chooseAnalog shouldhave a cardinstalled



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We click on the DID you want to edit

Click to edit


We see a window that shows information,

which indicates whether to delete, edit or cancel.

8.2. Trunks (Core)

The truncal are used to place calls outside the center,

so that the station is able to communicate with other plants

telephony, VoIP providers (VSP), PSTN.

Truncal types that can be created, based on technology

channel they use are IAX, SIP, Dhadi and CUSTOM.

8.2.1. Creating Trunk

To make connections and has connections to create

Trunk do one of the following

We must choose the type of Technology (SIP,

Trunks



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Dadhi, IAX2, CUSTOM).

We choose Create New Trunk

a small form appears at which we enter the

information requested.


Then we went to the tab Peer seetings

Click organizationsthey can be placedoutgoing calls throughthis trunk

This should leave theorganizationsselected



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And fill the required information, then we see in Part

right which will .

We displayed a message of successful registration.

8.2.2. Stem Edition

The superadmin is the only one who can edit any type of trunk,

for editing trunks we will:

We headed PBX

It shows the list of available trunks, choose thetrunk you wish to modify


It shows information about that trunk

Weclick

Actions



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In the upper rightside actions to

Edit, Delete and Cancel.

8.2.3. Handling incoming calls (Level Elastix Server)

Organizations are not allowed to hire the services of

VoIP providers. So you must be the Elastix server that

provide this service to organizations. This implies that the central

must be connected in some way to the PSTN.

Editorial


8.2.4. Outgoing Call Management (Level Elastix Server)

Organizations are not allowed to hire the services of



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VoIP providers. So you must be the Elastix server

is verified that there is inside the base truncal astdb with

this numerical id. Yes truncal not exist, the call exits the macro

and returns to the context from which it came.

It checks whether the truncal is not disabled

administratively. If disabled the call leaves the

macro and return to the context from which it came.

If the truncal has set a maximum number of channelsactive concurrent checks that have not reached this

limit. Yes it reached the call exits the macro and return to

context from which wine.

The call is forwarded to the context pbxcodetrunkcountbytime,

where it is checked whether the truncal have activated the feature of a

maximum number of calls in a time period. Yes it does

activated is found that has not reached that limit. At the end

this context returns control to the macro call and if

to have maximum returns allowed alcando block and

Otherwise returns ".

If the value returned by the context pbxcodetrunkcountbytime

equals block, out of the call and returns to the macro context

from which you came.

We found that the organization has permission to exit

that truncal. If not call the macro exits and returns to

context wine.

It verifies itself the dialed number does not match any DIDit has been created and assigned to an organization. This makes the

allowout context. Yes exists and is assigned the call is redirected




Context frompstn, where it is treated as if it were a call

coming from outside the plant. (See Figure).

the dial function is executed to try to establish the call

through this center. Yes for some reason the call is not

answered, the cause of error It sets and the call returns to

context from which wine

8.2.5. Creating a extension

To create extensions, we have organizations

created:

We headed to PBX

In the horizontal menu choose PBX Apllications

It shows a list of extensions assigned to a

Org 1 Org 3

Org 2

TrunkIt's the Same

DO NOT

YES

DID 1DID 2DID 3DID 4

DID 1DID 2DID 3

If not equalcallgoes toexterior

When does theif the call is comparedExists in the outgoing DIDdatabase

DID_x

If equal returns toorganization thathas (Redirected)

SERVER



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organization. To create a new extension We choose the Organization to

which we will assign extension and click Create New

Extension.


It shows a window that displays the name of the

organization and remaining information to be complete

Similarly We filled the option information

VoiceMail

We addedNumberExtensionhave theOrganization



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Finally we save (located at the top

right).


8.2.6. Editing Extensions

Extensions for editing, we have organizations

created:

We click on the Extension which we perform

change.

It shows information which tells us if we want to Edit,

Take Out



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8.2.7. Registration device using Extension

After creating the extent PBX Applications must

Extensions be created.

If we register a handset device (whatever their

nature), register it when we copy the Device that

contains the extension eg if we register our

extension device 101 so checked with the device

" elastixorgi28a4_101. " (See Figure)

This informationwe copyin the register ofdevice


Module 9 Reports

Module handles everything related reports with

call details.

CDR Reports Displays information listed at thecall details.

Channels Usage So graph shows the number ofsimultaneous calls for each channel



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Asterisk Logs Displays the list of log (log)Asterisk Elastix. Allows filtering it bydates.

Graphic Report Graphical report

SummaryAllows viewing of the detail of thecalls with its own costs and feesapplied.

Missed CallsResponsible for call informationYou lost.

From the viewpoint is displayed SuperAdmin thus

But from view administrator module "Reports" is displayed

thus that shown below:




10 Security Module

Module manager registration and monitoring of calls made

for use of this module you must have privileges

superadmin among its components have:

Firewall Displays information listed at thecall details.

Audit Show the record of all activitiesperformed during access toorganizations are performed by user type,module and access ip address.

Weak Keys It allows viewing and configurationRate to be used for billingcall.

10.1. Firewall

10.1.1 Create New Rule

Firewall allows us to create our own rules.

We go to Security > Firewall > Firewall Rules >

we click on the button New Rule .

We see a window which we must enter

respective data

or Traffic can be Input / Output / Through

or Protocol: All

or Objective: Accept / Discard / Reject Finally we click Save.



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The newly created rule should be in the list of FirewallRules.

us a message "You have made changes to appear

definition of firewall rules for this to take effect in

the system must press the next button ", which must

add Save Changes .

10.1.2 Editing and Symbology Rules

When we are in the Firewall Rules small figures are shown,

we actually report on the current status of the rule.

We describe whether these actions we chose to add a

new rule, at some future not remember its meaning, like the

described below:

Incoming traffic objective OK

Incoming traffic objective Reject

Exit Traffic objective Reject

Activate Rule (by clicking on it you can disable

showing a focus of gray).

RuleEditing andEnable / Disabletion



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Allows editing rule

10.1.3 Creating Access Port

Audit shows the log of actions performed by

either group.


Let Security > Firewall > Define Ports > Define Puerto

.

It shows the following window in which we define some

parameters (Name, Protocol, Port, Comment).

We click Save

To verify that you created the port reviewed Security >

firewall > Define Ports.

10.1.4 Editing Access Port


either group.

We click Save

To verify that you created the port reviewed Security >

firewall > Define Ports.

Remember thatName fields,Protocol and Portare charactermandatory



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We search the port we want change, we will See and

the we click.

a window with port information, with displays

Options Edit and Cancel.


If we eliminate some port back to the window

Define Ports , where boxes on the left that

we can make and finally click on the button Delete.

Check the boxesports that



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10.2. Audit


either group.

We go to Security > Audit (shows a list of

the various actions that have happened and by whom

specifically).

If you want to download this information we click on the button

Download and allow us to get in

pdf / excel / csv) formats.

you want to delete


11 Email Module

Module that can be seen as superadmin. Only able to

email administration organizations.

Relay We can specify the networks to whichElastix allow you to connect and use theserver for sending emails.



[52]

Antispam Define the level of security postspam and generate some action whenhis capture.

Remote SMTP Shipping using remote SMTP protocolsEmail List Creates emailEmail Stats Report statistics email

per day / hour / month.

11.1 SMTP Remote Delivery

It allows us to perform remote SMTP settings shipments.

Come to Email > Remote SMTP , which appears us

window that tells us that we must enter information.

Come to Email > SMTP Remote (shows a list

on the various actions that have happened and by whom

specifically).

11.2 Email List

With Email List you can create mailing list group different

groups or users to this list only capable of administering

Mail organizations.




11.2.1 Create Mailing List

To create a new mailing list, which must be done through

We click Email > Email List > New Mailing List.

.

It shows a window which we enter Enter

It shows a window indicates specify

organization to whom the new list is created.

11.2.2 Add Users Mailing List

A mailing list we can enter more users, for that

perform the following:

Come to Email > Email List , we headed list

mail and we decided to give in View Members

It shows a window with users belonging to a

specific group of mail.

Choose thedomainorganization



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Come To add we click Add Member (s) to List

.

It shows a window which we must enter

emails belonging.

To enter the correct addresses of members

must perform the following format.

Format 1

or [email protected]

or [email protected]

Format 2

or Name1 Surname1 <[email protected]>

or Name2 Surname2 <[email protected]> After joining Finally put on Save .

11.2.3 Remove from Mailing List

To remove mailing lists must do the following:

Come to Email > Email List , see the mailing list

existing in the List Name field we click on the list

wish to edit.

We entered theemailswill be in thelist

Click here



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We can see the information on the mailing list, if

delete occurs click Delete.

11.2.4.Exportar members Mail

To export mailing lists must do the

next:

Come to Email > Email List , see the mailing list

existing in the Actions field view members (see Section

11.2.2).

Come to Export Members (export is done in

.txt format)



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12 FAQs

Here is a list of questions and problems occur

more frequent than is possible when the Elastix system is used.

If you have any problems not found in thissection, you can visit our forums sectionhttp://www.forum.elastix.org/

Is the following message "This kernel is provided in the installation

requires an x8664 CPU. Unable to bootplease kernel used to

appropiated for your PC "?

Indicates the version to be installed is not compatible with your

https://translate.google.com/translate?hl=en&prev=_t&sl=auto&tl=en&u=http://www.forum.elastix.org/



[56]

team (3264 bits).

Do you start the GUI install Elastix shows

error message that is not possible?

Check the amount of RAM you have on your computer, you must

have at least 700 MB of memory to run this option, you can

review sections (2.1 and 2.3) respectively.

¿When you start the installation, the following message appears

"This kernel requires the following features not present on the

CPU: PAE Unable to boot please use a kernel appropiate for

CPU you "?

This usually ocurrit when you install a virtual machine, this will

must enable PAE option that is available on the

virtual machine "Settings> Systems> Administration (Option

Extended Features: Enable PAE / NX: activate) ".

Is it possible to upgrade to this version of Elastix taking

versions 2.X or vice versa?

No, Elastix MTE is not compatible to upgrade from one version

family MTE 2.X or different, due to the business model that

are possess.


Can I create another superadmin to also administer

all existing organizations?

No, only exists one and only one superadmin administer all

organizations, so if you can have are two or more

administrators who control an organization.



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Does the latest DID you just created only appears?

Check if the filter is activated.

Do I believe that Elastix has an error, as I report it?

If you think Elastix have any fault or error report it

http://bugs.elastix.org/ , We will answer. Your Opinion is

important.

Do I want to contribute with ideas or features for Elastix has

a mistake, as I do?

Report it to http://bugs.elastix.org/ , We will answer or

the following address [email protected] . Your opinion is

important.

https://translate.google.com/translate?hl=en&prev=_t&sl=auto&tl=en&u=http://bugs.elastix.org/


mailto:[email protected]


Documents

Administrator Manual