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VIOLET (VI) HENSON4512 Candlestick Lane, Apt. 50B * Oakwood,
Georgia 30566770-531-1648 Home * 678-687-4663 Cell *
[email protected]
AREAS OF EXPERTISE
Customer Service Client Relationships Problem SolvingManaging
Processes Hiring/Recruiting Organizational SkillsTeamwork Payroll
Processing Cost ReductionEXPERIENCE IN OFFICE MANAGEMENT AND
CUSTOMER SERVICE
AKZO NOBEL PAINTS, Oakwood, GA 7/2010-12/2010HR Recruiter (Short
term project)
* Recruited over 40 employees to fill plants need for long term
part time workers as expansion was being done.
* Conducted new hire orientation.
CARGILL, INC., Gainesville, GA 2007-6/2010HR Administrative
Assistant
* Effective screening reduced turnover in factory by 15%.*
Handled and maintained confidential personnel information.*
Transmitted payroll via KRONOS for 170 employees.* Reporting skills
lowered full time labor OT from 18% to 5-7% and temporary staffing
OT from 20% to 5%.* Conducted new hire orientation.* Compiled job
descriptions.* Founding member of committee creating training
material for online production.* Member of committee that reduced
waste 70% in less than 6 months through documenting oil loss during
conversion process.
GEORGIA DEPARTMENT OF CORRECTIONS, Alto, GA 2005-2006
Library Assistant
* Assisted inmate population with legal research.* Oversaw
inmate workers.* Created database for checking out books and
tracking overdue status.
VIOLET (VI) HENSON PAGE TWO
TARA HEIGHTS ENTERPRISES, Jonesboro, GA 2000-2005(dba Sylvan
Learning Center)Director of Education
* Effective customer service resulted in 40% enrollment.*
Coordinated testing of potential students.* Training of teacher
reduced turnover 20%.
ALLENBROOKE CARPETS & INTERIORS, Roswell, GA 1997-1999Office
Manager
* Managed retail office of highly successful interior decorating
firm.
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* Converted bookkeeping from manual books to using QuickBooks.*
Accurate maintenance of accounts payable/receivable.* Processed
payroll.* Streamlined general office correspondence.
LANE COMPANY, Atlanta, GA 1994-1997Apartment Manager
* Created and monitored Million dollar budgets.* Hired and
managed staff of up to 30 employees.* Resident relations and
retention increased 10%.* Selected as member of elite team that
traveled for company setting up and managing new properties through
the U.S.
EDUCATIONB.S., Education, Bob Jones University, Greenville,
SCTECHNOLOGYMicrosoft Office Suite, KRONOS, QuickBooks, various
industry specific programsMEMBERSHIPSCargill DSO Women's
CouncilOrganized all details for 2008 Annual Conference
