Adecco Xpert Overview Xpert Presentation

Candidate Assessment Overview

Can Do, Will Do, Will Fit

AdeccoXpert Overview

August 2009

Slide 2

Introduction to Candidate Assessment

• Why assessment is key to making the right placement?

• What is the Adecco Group candidate assessment solution?

• Main benefits of a web-based assessment solution such as AdeccoXpert


August 2009

Slide 3

Why use Assessment ?


August 2009

Slide 4

Assessment helps provide an objective, valid and reliable method of determining whether an individual has the skills, knowledge, aptitude, personality and motivation to meet the job’s requirements.

Why use Assessment ?

Market demand: it is expected by all parties concerned that selection methods are objective, reliable and fair.


August 2009

Slide 5

Popular Assessment methods vs Predictive Validity

Unstructured interviews

Structured interviews

Resumes

Reference checks

Simulations

Personality

Popular Selection methods

Structured application forms

Cognitive

Objectivity & ReliabilityLow Medium High

Impact of unreliable selection process.

GM%

High

High

Client & Candidate Satisfaction / Retention

Low

Source: Robertson, I.T & Smith, M. (2001) and Schmidt, F. L. & Hunter, J. E. (1998)

Cost / Effort


August 2009

Slide 6

Main Assessment usage

Selection Process

Development

Learning

Value Added Services

Increases Reliability & Objectivity

Identifying development needs

Identify learning gaps

Professional service capability


August 2009

Slide 7

Why use assessments at Adecco?

Adecco defined and developed a candidate assessment solution (Can Do, Will Do, Will Fit specifically to improve the quality of placement for both the client and the applicant and to increase their satisfaction.

Therefore, our business.

….. by gaining a better understanding of the applicant’s knowledge, aptitudes, motivations and preferences, and matching those with the client’s needs.

Candidate assessment is a core component of the services we provide our clients and applicants.


August 2009

Slide 8

Breakdown of Assessment Catalogue

Administration/SecretarialCan DoTypingData Entry (numeric/alpha) MS Office 2003PC Basics

Saville & Holdsworth (SHL)Analysing Numerical DataAttention to DetailBasic ArithmeticBasic Word UsageChecking Visual DataClassification & FilingComprehensionFollowing InstructionsInventory CheckingProof ReadingReasoning Using DiagramsRecognising Shapes

ShorthandAudio Typing (Dictation)

Call CentreAudio Data EntryCall Centre Aptitude

Will Do – Motivation & AttitudeWill Fit – Person/Job Fit Profile

Languages (Oral & Written)EnglishFrenchGermanDutchJapaneseSpanishItalianPolishPortugueseRomanianSwedishWelsh

OthersAptitudeHospitality & CateringIT ProfessionalPsychometric (OPQ/CCSQ)IndustrialWarehousingManual dexterityWorkplace Safety

Accounting/FinanceAccounts PayableCash Book/Bank RecPayroll/Wages ClerkPurchase LedgerSAGE Sales Ledger/Credit ControlSAP


August 2009

Slide 9

Will Fit


August 2009

Slide 10


August 2009

Slide 11

Will Fit measures the ‘fit’ between the customer’s work environment and the candidate’s preferences

• It consists of two parts:-

• Part One - completed by the client detailing what kind of organization they are and the job available

• Part Two - completed by the applicant detailing what kind of environment they would prefer to work in

A report is generated, based on the information provided

It graphically illustrates whether or not the applicant ‘will fit’ into the customer’s environment and job role


August 2009

Slide 12

Who uses Candidate Assessment in the Adecco Group?

Netherlands

Nigeria

Poland

Romania

Russia

Serbia

Slovakia

Slovenia

South Africa

Spain

Sweden

Switzerland

Turkey

UK

Canada

United States

Argentina

Brazil

Ecuador

Uruguay

Chile

Colombia

Peru

Puerto Rico

Colombia

Mexico

Austria

Belgium

Czech

Croatia Denmark

Finland

Norway

Sweden

France

Germany

Greece

Hungary

Ireland

Italy

Luxembourg

China

Taiwan

Hong Kong

Singapore

Thailand

Malaysia

Australia

New Zealand

New Caledonia


August 2009

Slide 13

Some facts and figures for AdeccoXpert

• Deployed in more than 55 countries - most widely used product in Group

• 24/7 global product

• 20,000,000 tests assigned

• 150,000 online training courses assigned

• Over 6.5 million sessions

• Approx 75,000 surveys sessions issued


August 2009

Slide 14

Benefits of using web-based solution AdeccoXpert

• Assessment enables a better understanding of a person’s abilities, knowledge, preferences and motivations, resulting in a better match to positions

• Increases pre-screening capability

• Improves volume recruitment capability

• Faster response to client

• Central database: applicant results accessible from any computer on the network

• Enables servicing of remote locations

• Sessions can be completed anywhere, including on client site

Operations

Documents

Adecco Xpert Overview Xpert Presentation