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KEY FEATURES Scalesfromafewconsolestohundreds.
Suitablefortraditionalormobilecommanddispatch.
BandwidthefficientIPconsolepositions. N+1Redundancy.
Featurerich,customizableGraphicalUserInterface(GUI).
Efficientcallmanagementcapabilities. Profilebasedlogon.
Interoperablewithcurrentandlegacyradioandtelephony
systems. SupportsOpenStandardsinterfaces(TIAP25,CSSI,DFSI,
andTETRA). AESandDESencryptioncapable(includingFIPS140-2,Key
ManagementandKeyFillDevicesupport). SNMPsupport.
NetworkManagementReporting. Interfacingtothird-partyCAD.
INTRODUCTION
Attheheartofanymission-criticalcommunicationssystemisthedispatchconsole.Theconsolesystemneedstobe:
Reliable-Withprovenresiliencetofailureandbuiltin
redundancy. EfficientWhenlivesareontheline,youwantresources
dispatchedwithminimaldelay.
HighlyInteroperableDiversityofinterfacingmeans
allresourcesareaccessiblenomatterwhattechnologycommunicationssystemsarebeingused.
FlexibleAlldispatchoperationsaredifferent.Itsdesirabletohaveacommonplatformyesaccommodethedifferingneedsofeachagency.
AcomEVOConsoleSystemSpecSheet
AcomEVOrepresentsthenextgenerationindispatchconsoles.TheAcomEVOConsoleSystemoffersthereliability,featurecapabilities,intuitiveoperation,andflexibleconfigurationforwhichAcomisknown.
Zetronunderstandsthatthechangingworldofdispatchmeansthatmoreandmoredispatchingisdistributedacrosscustomersitesandsometimesisevenmobile.AcomEVOoffersthebestofbothworldsallowingtheAcomEVOdispatchsoftwaretobeconnectedineitheraStandardorFeaturemodeconsolesetup.
TheStandardmodeconsolerequiresonlyanIPconnectedlaptopandaheadset.Idealformobilecommandorfortemporarydispatchoperations,thismodestillutilizesalltheavailablefeaturesoftheAcomEVOconsolewithreducedconsoleperipheralrequirements.
Formoretraditionaldispatching,oramorefull-featuredconsole,FeaturemodeprovidesthefullsuiteofaudioroutingcapabilitiesandconsoleaudioperipheralsusingaUSB-connectedMediaDock.
AcomEVOsMediaDockprovidesadual-headsetoperationanduptofourspeakerconnectionsusingZetronspurpose-builtdispatchingspeakers.TheMediaDockalsoincludeslocaldigitalI/Ocapability,deskmicrophone,instantrecallrecorder,footswitch,localtelephone,andauxiliaryaudiointerfacing.
Media Dock provides full-featured dispatching capability.
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SYSTEM BENEFITS
ScalableplatformModulararchitectureallowsyoursystemtogrowalongwiththeneedsofyourcommunicationsfacility,regardlessofthesizeoftheoperation.
BandwidthEfficiencyAcomEVOsbandwidthrequirementsareconsiderablylowerthanmostotherIPconsolesystemsbyutilizingaredundantmediacontrollertocontrolallselections,patchingandmonitoring.Thisprovidesacombinedaudiostreamtotheconsoleratherthanseparatestreamsforeachintendedradio/telephonyconnection.Thismakesasignificantdifferencewhenusingdispatchconsolesatmanydifferentlocations.
Fault-tolerant,robust,reliableoperationsN+1Systemarchitectureallowsforfailoveroperation,eveninthemostcomplexIPnetworkenvironments.Thesystemisdesignedtokeepoperatingevenifafaultconditionoccurs.
AcomEVOsreliabilityreducesmaintenancecostsandunscheduledrepairs.
HighlyInteroperableAcomEVOsupportscommunicationsacrossawidespectrumofradioandtelephoneequipmentandothercommunicationsdevices,includingProject25(TIACSSI,DFSI,andAFSI),OpenSky,iDEN,TETRA,NEXEDGE,SMARTNET,SmartZone,andLTRaswellasnumerouslegacysystems.
Allowingtelephoneandradiocommunicationstorunononeplatformeliminatestheneedformultiplesystems.
EncryptioncapableAcomEVOsupportsDESandAESencryptiononitsP25interfaces,includingFIPS140-2viaanadd-onencryptionmodule.
KeymanagementisanimportantpartofanyencryptioncapablesystemandAcomEVOsupportstheuseofaKeyFillDeviceorconnectiontoaKeyManagementFacilityusedforOTAR.
Efficient,intuitive,featurerichTheAcomEVOdispatchsoftwarecanbeconfiguredtoaccommodatearangeofcommonbusinesspracticesandoperations.SystemresourcescanbeconsolidatedintoasingleGUIandcustomizedtosuitaparticularuserorrole.Thisimprovesproductivityandreducestrainingcosts.
Simpleone-touchoperationcanbeusedtocontactindividualsorgroupsmakingiteasytolearnandoperate.
AcomEVOsCallManagementfeatureimprovestheeaseandefficiencywithwhichdispatcherscanviewandmanagecalls.Calllistscanbesetuptodisplayactivitythatpertainstoaspecificdispatcher,calltype(bothradioandtelephone),callpriority,orcallstoorfromspecificnumbers.Callscanalsobehighlightedtoensureinstantrecognition.Inaddition,dispatcherscanmakequickcallbacksdirectlyfromthecalllist.
AcomEVOoffersafeature-richtelephonycommunicationspackage.Thisincludesfunctionalitythatintegrateswithstandardanalogsubscriberandexchangeports,aswellasETSIISDNandE1QSig.Italsoincludes:
AutomaticCallDistribution CallEventApplications
RecordedVoiceAnnouncement InteractiveVoiceResponse
AcomEVOSystemOverview
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ACOMEVOMANAGERCONFIGURATIONAPPLICATION
EasyConsoleSetupConsole-audioroutingiseasytosetupinAcomEVO.TheAcomEVOmanagerconfigurationtoolisusedtobuildaroutingmatrixforaposition.Anyinputaudiosourcecanbeconfiguredtoappearatanyoutputsource.
TheAcomEVOmanageralsooffersabuiltinIPdiagnosticstooltoensuretheconnectedIPnetworkisrunningasexpected.
ProfilebasedloginAcomEVOslog-oncapabilitiesrangefrombasicuserscreenstartuptofull,authenticatedlog-oncontrol.
Configurationscanbeassignedtooperatorsautomatically,basedontheirlog-onprofile,ortheycanbemodifiedon-the-fly,ascircumstanceswarrantandpermissionsallow.Inaddition,Supervisorscanusenetworkmanagementresourcestocreate,activateandpublishconfigurations.
Anynumberofscreenconfigurationscanbecreatedandassignedtoanyconsoleposition.Thisincludesconfigurationstoreflectavailableresources,dispatchfunctions,dutyshiftsandschedules,supervisoryandmaintenanceroles,andtrainingexercisesimulations.
CADInterfacingThesystemoffersastandardizedinterfacetointegrate3rdpartyCADsystems.ThiscapabilityallowscallstobeinitiatedandpatchedorconferenceddirectlyfromtheCADsystem.
AcomEVOwillalsopasscalleventinformationtotheCADincludingunitIDsforincomingtransmissions
FaultandManagementReportingAcomEVOsintegratedalarmandreportingmanagementtoolscanbeconfiguredtoeitherlinktoexternalcontactsorprovideaSimpleNetworkManagementProtocol(SNMP)trap.Thisgreatlysimplifiessystemerrordiagnosisandsystemmaintenance.
AcomEVOalsoincorporatesaNetworkManagementcapabilityallowingavarietyofreportscanbegeneratedquicklyandeasily.Thishelpsmanagersmonitorsystemanddispatcherperformanceandalsohelpsdetectanddiagnosepotentialissues.
ACOMEVODISPATCHSPROGRAMMABLEFUNCTIONS
Radioandtelephonequeueswithpriorityqueuing
Radio/telephonypatching
andconferencing Channelselect Call-historydisplay Workinggroups
AnswerNext/Hold Dial/LastNumberRedial Memory/SpeedDial
CallForward/Transfer Mute/Clear Transmit(PTT) TransmitAll
InstantTransmit SELCAL/Tonecontrol Fullyprogrammablepaging
Full-duplex,directandaddressableintercom
Foregroundandbackgroundaudio-levelcontrols
Consoleresourceindicators
Controlofauxiliaryrelays(suchasdoorsandalarms)
Utilityaudio(TV,commercialradio) HTMLpagesfordocumentdisplay
Automatedcallingandstreamingvideodisplaythrough
HTMLhyperlinks Configurationmanagement
Acom EVO Manager screen.
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ZETRON AMERICAS POBox97004,Redmond,WAUSA98073-9704(P)14258206363
(F)14258207031 (E)[email protected] EMEA
27-29CampbellCourt,Bramley,HampshireRG265EG,UnitedKingdom(P)+441256880663
(F)+441256880491 (E)[email protected] AUSTRALASIA
POBox3045,StaffordMailCentre,StaffordQLD4053,Australia(P)+61738564888
(F)+61733566877 (E)[email protected]
Zetron,Inc.Allrightsreserved.ZetronandZetronandDesignareregisteredtrademarksofZetron,Inc.Allothertrademarksarepropertiesoftheirrespectiveowners.
SeeZetronpricelistforoptionpricing.Specificationssubjecttochangewithoutnotice.
005-1402AMarch2011
SPECIFICATIONSPhysicalMediaController: 19InchRackmountMediaDock:
192x210x62mmEnvironmentalOperatingTemp.: 0to50degreesCStorageTemp.:
-10to60degreesCHumidity: 95%RHat45degreesC,non-condensingPower:
85to260VAC,47to63Hz (ConsoleEquipment)
48VDC(MediaController)RegulatoryCompliancetothefollowingCertifications:
FCCPart15(USA) CE(Europe) C-tick,A-tick(Australia)
CS-03(Canada)
EMCComplianceStandards: FCCPart15-Radiated&Conducted
Emissions(USA) ICES-003-Radiated&ConductedEmissions (Canada)
EN55022-Radiated&ConductedEmissions (Europe&Australia)
EN55024-Immunity(Europe)
TelecommunicationsComplianceStandards(whereapplicable):
AS/ACIFS002(Australia) AS/ACIFS003(Australia)
AS/ACIFS016(Australia)
SafetyComplianceStandards: AS/NZS60950(Australia)
HostPCRequirementsforAcomEVODispatchConsoleProcessor:
IntelPentiumIVorbetter.Operatingsystem:
Windows7Professional.Memory: 1GBofRAMormore.Harddisk:
40GBormore.Removabledisk: CD/DVDROMdrive.USBports:
Atleast6USBportsshouldbeavailableVideocard/monitor:
1024x768pixelorbetter.16-bitcolour ormore.17orlargerLCDmonitor
recommended.Pointer: Mouse,trackballand/ortouch-screen
required.Keyboard: Keyboardrequiredforsetupandfor
supervisoraccessprivileges.
ConsolePeripheralInterfacesSpeakers:
1Selectand(1-3)MonitorDesktopMicrophone:
StandardorPhantompoweredFootswitch: SingleordualHeadset/Handset:
2independentlywired/wirelessJackbox:
4or6Wireinterface(4W+PTT)AuxiliaryAudio:
1Input,1output3.5mmjackUSBControl:
ControlandAudioto/fromPCDigitalI/O: 4RelayOuputs
4Opto-isolatedOutputs 4Opto-isolatedInputsTRHI:
TelephoneRadioHeadsetInterfaceforlocal telephoneconnectivity
