© 2014 IBM Corporation
Achieving Business Value
Maximo Panel
Tom Mahon, Panel Moderator
Kenneth L. Korba, Director, Special Projects Team
Tim Harvey, Chief, National Park Service
Andrew Gregory, Unit Chief, FBI
Kenneth L. Korba
Director, VHA Special Projects Team
DC MUG
May 21, 2014
Department of Veterans Affairs
• 350,000 Employees
• 25,000,000 Veterans Served
• Over $8 billion annually in purchases for supplies,
inventory, and equipment within VHA alone
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Second Largest Federal Agency
Veterans Health Administration
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• 153 Medical Centers
• 956 Outpatient Clinics
• 232 Vet Centers
• 134 Community Living
Centers
• 90 Domiciliary Rehab
Centers
• 8M unique patient visits per
year
• Over 10,000 Real Property
Assets valued at over 200
Billion Dollars
• Over 12 Million Equipment
Assets Valued at over 25
Billion Dollars
Current Asset Management Environment
• Over 130 unique
instances of each VistA
application
• Operated primarily at
VA Medical Centers
• Potential for
customization at each
site
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Vertical Enterprise
Enterprise Level
Administration Level
Regional Level
Site Level • Non-standard instances of asset
management applications occurring
throughout the enterprise
• Business processes differ from one
site to the next
• No centralized source for enterprise
asset visibility
C u rre n t L o g i s t i c s
M a n a g e m e n t I T
E n vi ro n m e n t
Non-
standard
data
Current Asset
Management IT
Environment
SOARD Vision and Scope
The SOARD project will implement Maximo 7.5 as an enterprise asset management solution for
billions of dollars’ worth of VHA assets, ranging from the physical structure of a medical center to an
infusion pump or case cart.
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PIP
AEMS MERS
GIP
Equipment/Turn-in
Request
Prosthetics
Sterile Processing
Environmental
Management
Facilities Management Healthcare Supply
Emergency Management
Healthcare Technology
Occupational
Safety & Health
• Asset Management
• Work Management
• Inventory Management
• Purchasing Management
• Workforce Management
• Location/Space Mgmt
• Reporting
Surgery
Handheld
Software
Financial
Administration Level
Regional Level
Site Level
CBOC
CBOC
CBOC
CBOC
Procurem ent
Prosthetics
POU
Devices
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Other
Other
• Provides asset management support across multiple
organizations within VHA
• Provides capabilities and benefits at the site, regional,
and administration levels
• Estimate 50K total
users when fully
deployed
• Estimate 7,500
concurrent users
Why do it?
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• All site level benefits
• Asset condition monitoring and
targeted maintenance
• Regional level visibility, accountability,
data management
• Consolidated operations and strategic
sourcing
• Environment of care improvements
• Enhanced patient safety
• All site and VISN level benefits
• Enterprise portfolio budgeting and
justification to oversight
• Enterprise level visibility, accountability,
data management
• Extend asset lifetime and reduced total
ownership cost
• Provide metrics to support management
of programs to enhance Joint
Commission on Accreditation of
Healthcare Organizations (JCAHO)
• Facilitate emergency response
• Reduce asset and inventory spend
VISNVISN
Level BenefitsLevel Benefits
Enterprise Enterprise
Level BenefitsLevel Benefits
SiteSite
Level BenefitsLevel Benefits
SOARD Deployments to VHA
Benefits quickly accrue over time bringing needed
operational efficiencies to site, regional, and
enterprise levels
B
en
ef
its
VHA Benefits of
SOARD
Sites Deployed Enterprise DeployedVISNs Deployed
• Operational and programmatic
efficiencies & productivity gains
• Automated processes and
mobile technology
• Site level visibility, accountability,
and data management
• Reduced operational expenses
• Increased access to metrics which
aids in compliance
Nationa l Pa rk S ervic e - PF MD
EXPERIENCE YOUR AMERICA™
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Nationa l Park S ervic e
Park Fac ility Mana gement Divis ion
NPS ’s Us e of Maximo in
Mana ging it’s As s et Portfolio
May 21, 2014
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The National Park Service Organic Act 16 U.S.C.1
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"
...to promote and regulate the use of the...national parks...which purpose is to
conserve the scenery and the natural and historic objects and the wild life
therein and to provide for the enjoyment of the same in such manner and by
such means as will leave them unimpaired for the enjoyment of future
generations."
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• 401 National Parks cover more than 84 million acres, including historic sites,
battlefields, recreation areas, monuments, seashores, trails, and highways.
To fulfill this mission, NPS established an extensive system of
parks across the nation and territories.
Including the supporting
asset infrastructure
necessary to operate them
Pacific
West
Intermountain
Midwest Northeast
Southeast
National
Capital
Alaska
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Constructed assets are inextricably linked to
protecting natural and cultural resources and
providing visitor services
• Assets either are the park mission or they enable the park mission.
• Improving the physical condition is a priority because assets in acceptable
condition help advance the “big picture” goals of each park.
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Over time, these assets have fallen into disrepair
• As the backlog has accumulated,
the costs to maintain National
Park Service assets have been
deferred over time.
– Higher visitation rates, aging
facilities, new parks, and increased
operational requirements have
affected the ability of national parks
to maintain their physical
infrastructure.
– Overall, resources have not been
sufficient to meet needs, and assets
have not been maintained well. As
a result, the NPS today faces a
significant backlog of maintenance
needs.
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NPS takes a holistic view of asset needs
• A proactive, life-cycle approach
• Life cycle requirements include the costs associated with operations,
maintenance, code compliance, breakdown repairs, system
replacement, and disposition
• With this approach, parks are better positioned to improve daily
performance and ensure the ongoing health and longevity of mission-
critical assets and equipment
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The NPS Asset Management Program is structured around
industry best practices
• What assets does the park own?
• What is the current replacement value of each asset?
• What is the condition of each asset?
• What is required to properly sustain the assets over time?
• What assets are the highest priorities relative to the park mission, and where should a park focus
resources?
Identify
inventory
C a lc ulate
Va lue
As s es s
C ondition
Determine
requirements
Target high-
priority as s ets
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Industry standard indicators help
managers further prioritize maintenance
resources
• Tools such as the FCI and API help managers both
– Target investments, and
– Evaluate the impact of decisions on the overall portfolio.
Candidate for
demolition
or disposal
Repair or rehabilitate
