Accident& Incident Reporting

7/28/2019 Accident& Incident Reporting

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WELCOME TO THE COURSE..

PLEASE NOTE THAT THIS

COURSE IS TO ASSIST YOU ININVESTIGATING.

IT DOES NOT QUALIFY YOU INANY WAY.

ACCIDENT/INCIDENT INVESTIGATION


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COURSE CONTENT.1. INTRODUCTION

REQUIREMENTS

INVESTIGATION TECHNIQUES

INVESTIGATION EXERCISE



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ACCIDENT/INCIDENT INVESTIGATIONPLEASE BE AWARE THAT ALL

ACCIDENTS, INCIDENTS AND

NEAR MISSES MUST BEREPORTED AS PER CTSD HSE

PROCEDURE

7000-E-00-10-S-0612-01


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Any accident or incident and even near

miss must be investigated with the sole

purpose of

Determining the exact cause

Making recommendations to prevent

recurrence



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ACCIDENT/INCIDENT INVESTIGATIONIt is vital that any incident is

investigated

Immediately

By the right person(s)

With the right equipment

And the authority to do it


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ACCIDENT/INCIDENT INVESTIGATIONWHO ARE THE RIGHT PEOPLE?

HSE Personnel

Management

EngineeringPolice

Medical staff

Any others as dictated by Management


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ACCIDENT/INCIDENT INVESTIGATIONWHO TO INVOLVE AND WHEN?

HSE

Immediately for all incidents

In the case of minor HSE may be theonly investigator.

He/She will have the authority to involve

others they require. E.g. Doctor.Usually HSE have all the necessary

equipment at hand.


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ACCIDENT/INCIDENT INVESTIGATIONWHO TO INVOLVE AND WHEN?

MANAGEMENT

If required by HSE

In serious cases as defined in proceduresAs part of an investigating team


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ACCIDENT/INCIDENT INVESTIGATIONWHO TO INVOLVE AND

WHEN?

POLICE

In event of death or seriousdamage

At the request of

management

In case of suspected

criminal act


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WHEN?

MEDICAL STAFF

If requested by

Management

In event of death orserious injury

In cases of suspectedcriminal act involvingmedicinal substances


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WHEN?

ENGINEERING

At the request ofHSE/Management

Where process or

engineering is involvedWhere such advice is

necessary


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ACCIDENT/INCIDENT INVESTIGATIONWHEN TO BEGIN THE

INVESTIGATION.

As soon as you areinformed of the event.

WHERE TO START.

Try and start with the

SCENE.Then start your interviewingof those involved, witnessesetc.


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ACCIDENT/INCIDENT INVESTIGATIONBUT BEFORE YOU DO ANYTHING YOU

MUST CLEAR YOUR MIND OF ANY

PRECONCEIVED IDEAS. YOU MUST

GO WITH AN OPEN MIND

ALSO REMEMBER THE PURPOSE OF

YOUR INVESTIGATION IS NOT TO

APPORTION BLAME OF ANY KIND.


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ACCIDENT/INCIDENT INVESTIGATIONWHAT EQUIPMENT DO YOU NEED

Camera is valuable

Notepad and pens

Measuring tape

Flag tape


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ACCIDENT/INCIDENT INVESTIGATIONWHAT DO I NEED TO LOOK FOR

(DO NOT DISTURB ANYTHING IF AT ALL

POSSIBLE!!!!!)

Evidence of any kind.Damage, equipment involved, position of

equipment and tools etc.

Position of any injured person prior toand AFTER the accident

Spillages, stains, clothing.


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ACCIDENT/INCIDENT INVESTIGATIONWHAT DO I NEED TO LOOK FOR (contd.)

Time of day/night

Wind conditionsOther weather conditions, rain snow etc.

Any permits to work

Any other jobs going on in the vicinity

Witnesses!!!!!!


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ACCIDENT/INCIDENT INVESTIGATIONWHERE DO I GO NEXT?

Check on any injured person (s) but

before you do make sure that the doctor

confirms he/she is fit to receive you.

Try and get information from them but

do remember they are HURT.

Make sure you have awitness when you speak

to them, preferably medical.


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ACCIDENT/INCIDENT INVESTIGATIONWHERE DO I GO NEXT?

(contd)

Get a statement fromthem if possible and get

them to sign it, again ifpossible.

After talking to the

injured person now talkto the doctor, his/herinformation will be veryvaluable.


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ACCIDENT/INCIDENT INVESTIGATIONNOW YOU CAN TALK TO ANY OTHERWITNESSES.

Although we must never apportion blame

It is certain that something or someonecaused the accident. Witnesses may

well be frightened and/or guilty.

You must be able to put witnesses at ease

but at the same time get all you can from

them. EVEN IF IT IS LIES!!!!!!!


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ACCIDENT/INCIDENT INVESTIGATIONINTERVIEWING WITNESSESDO s.

Try and segregate witnesses but do itsubtly to avoid fear. If you do not segregatethem, they can swap stories and establisha common approach.

Assure them of your intentions i.e. ONLY to

establish cause.Ask them if you can take notes.

Let them see what you are writing


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ACCIDENT/INCIDENT INVESTIGATIONINTERVIEWING WITNESSES

DO s. (contd)

Smile, do not frown.

Ask them to make a written

statement.

Thank them for their cooperation,

even if they have not beencooperative. They may have been

lying through their teeth but next

time???


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ACCIDENT/INCIDENT INVESTIGATIONINTERVIEWING WITNESSES

DON Ts

Do not sit behind your desk,

get out and sit with them.Do not interrupt any talking

they do.

Do not take notes while theyare talking.

Do not use leading questions


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ACCIDENT/INCIDENT INVESTIGATIONSUMMARISING

Take all your statements

Link them with the photographs and notes.

Link these with medical, engineering reportsDiscuss your findings with any senior HSE

or management.

If you are not satisfied refer the investigationto a higher authority


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ACCIDENT/INCIDENT INVESTIGATIONNOW YOU WILL INVESTIGATE ANACTUAL ACCIDENT.

REMEMBER WHAT YOU HAVE BEENTOLD, MAYBE YOU WIL GET ONLY

VERY BRIEF DETAILS TO START WITH.


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YOU ARE IN YOUR OFFICE WHEN YOU

GET A CALL THAT A MAN HAS BEEN

INJURED AND TAKEN TO THE SITECLINIC.

NOW GO AND INVESTIGATE THISACCIDENT


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FOR THE PURPOSES OF THIS EXERCISE

I AM EVERYONE YOU WANT TO TALK

TO

I AM THE INJURED MAN, THE DOCTOR,

THE WITNESSES, THEMANAGER, THE

DOG THE CAT AND THE MOON!


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Wind

Grit

blasting

Joe

Carlos Rudi

Documents

Accident& Incident Reporting