REXANNE SMITH

“Gross is a byproduct of the relationship between your dealership and the customer.

The numbers are the easiest part.”

ABOUT ME

“Sales isn’t really about numbers; it’s about relationships.

Win the relationship; win your customer.

Win your customer; win referrals.”

My very first job in the auto industry

involved working with special

finance customers. During my time in

this position, I realized I was blessed

with a unique ability to connect

with all types of customers….rich,

poor, good credit, bad credit, men,

women, all generations.

Score the deal. Win the sale. We are all in this to make

money. The easiest way to accomplish this task is to

make a friend out of every customer. Customers are

willing to pay more for an excellent customer experience.

After getting my feet wet in the world of special finance, I moved into a

position as salesperson. I quickly realized that a large percentage of car

shoppers preferred a female salesperson – and I was just the person for

that job.

Within a short amount of time, my talent and commitment to excellence

became evident and I was promoted to Internet Sales Manager. In this

new position, I realized I could make a bigger difference by formulating

a plan to assist and guide the female car buyer. As a result, the Queen of

Cars, was born.

marketing strategy will no longer suffice. Due to women’s

influence they have in regard to household decisions, it’s a

smart move for automotive businesses to cater to their needs

and connect with them. By being attentive and responsive to

female consumers, businesses will see an increase in CSI ratings,

As the Queen of Cars, I developed a website, www.queenofcars.us,

where women can gain valuable information to help them with

automotive researching, shopping and the buying process. I also

began to utilize various modes of media to get my message out and

connect with women everywhere: website, Facebook, Twitter, Google+

and YouTube.

After working with various dealerships in North/Central Alabama with

respect to Internet Sales, Social Media and Reputation Management, I

decided to expand my reach once again. I accepted a position as

Regional Manager at AskPatty.com, a company dedicated to training,

advertising and marketing for automotive dealerships and tire, lube and

service centers. By joining the AskPatty team I was able to continue my

efforts in assisting and educating dealerships about the female car

buyer, but on a much larger scale.

“Customers love to buy from someone they can connect

with. They are looking for an advocate; someone they

can trust.”

“In my time working with Rexanne, she has exhibited a keen knowledge of the

automotive business and specifically how to market to, sell to and retain the female

buyer. Rexanne has been able to communicate her experience to all levels, from the

OEM, to Owners, managers and to the front line staff, in a way that each level can

relate to. Rexanne's knowledge and passion has helped her succeed at every

endeavor that has crossed her path.” - Mike Sadlock, Nissan Digital Marketing

Consultant, The Cobalt Group

“I have never met anyone in the car business with so much passion for success.

Rexanne goes the extra mile to bring customer satisfaction to the next level. Her

hunger for promoting awareness and her thirst for encouraging change is almost

unheard of in this industry. Rexanne has an energizing personality that is contagious

and inspiring.” – Kevin Dempsey, Nissan BEST Facilitator, Precision Dynamics

International

RECOMMENDATIONS

“Rexanne Smith was a fantastic person to

work with. Rexanne Smith is a well-

educated, careful and insightful person with

a good sense of humor. Shows all the time

an in-depth understanding of the

importance of women car buyers and how

to meet their needs.” - Jody DeVere, CEO,

AskPatty.com

WORTH MENTIONING

I love to keep up-to-date on current trends and

come up with innovative ways to reach out to

customers. Click the images below to view

some of my videos then check out my YouTube

Channel at www.youtube.com/alcarqueen.

VIDEO LIBRARY

I am excited about helping your dealership attract and

retain more customers. Dealerships that make an effort

to step outside the box will see a customer centered

awakening that will in turn increase customer loyalty

and profits.

Rexanne Smithalcarqueen@yahoo.com

Cell: (205) 613-6547

Home: (205) 490-1318

CONTACT ME