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-i- _TABLE OF CONTENTS MAIN KEY MAPPING...................................................................................................... 2 MAIN ABACUS KEY SYMBLE: ................................................................................ 2 SINE IN: ............................................................................................................................. 3 SINE OUT: ......................................................................................................................... 3 CHANGE AREA: ............................................................................................................... 3 CHECK LINIATA (OWN TERMINAL) ........................................................................... 3 LINIATA OF OWN PCC ................................................................................................... 3 HOST SYSTEM HELP ...................................................................................................... 3 HELP DISPLAY BY CODE ......................................................................................... 3 SPECIAL REQUEST:.................................................................................................... 3 HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES) ..................................... 4 MISCELLANEOUS ........................................................................................................... 4 CALENDAR FUNCTION ............................................................................................. 4 CALCULATOR ............................................................................................................. 4 TIME .............................................................................................................................. 4 CURRENCY CONVERSION ....................................................................................... 4 WEATHER INFORMATION ....................................................................................... 5 ENCODING FUNCTION.............................................................................................. 5 DECODE FUNCTIONS ................................................................................................ 5 TAX................................................................................................................................ 5 MINIMUM CONNECTION TIME (MCT) ....................................................................... 5 CARRIER AGREEMENT ............................................................................................. 6 TICKETING & BAGGAGE AGREEMENT CHECK.................................................. 6 TIMATIC ............................................................................................................................ 6 SCHEDULE........................................................................................................................ 6 CITY PAIR AVIALBILITY (CPA) DISPLAY ................................................................. 7 OPTIONAL QUALIFER .................................................................................................... 7 VERIFY FLIGHT OPERATION ....................................................................................... 7 VERIFY FLIGHT INFORMATION .................................................................................. 7 BASIC PASSENGER NAME RECORD (PNR) .............................................................. 8 MADATORY FIELD .................................................................................................... 8 1.NAME ........................................................................ Error! Bookmark not defined. 2.SELLING OR ITINERARY ....................................................................................... 8 3.TICKETING & TIME LIMIT: ................................................................................... 9 4. PHONE....................................................................................................................... 9 RCVD............................................................................................................................. 9 STANDARD PNR: ............................................................................................................. 9 SHORT CUT KEYS .................................................................................................... 11 ARUNK ............................................................................................................................ 11 MODIFICATION IN PNR ............................................................................................... 11 ITINERARY AND SEGMENT ....................................................................................... 11 CHANGE OF CLASS: ..................................................................................................... 11 CHANGE SEGMENT STATUS: ..................................................................................... 11 RECONFIRM SEGMENT ............................................................................................... 12

Abacus Notes

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A Brief Short Notes on ABACUS WHIS system. useful for new comers.... in AIRLINE ticketing....

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- i -

_TABLE OF CONTENTS

MAIN KEY MAPPING...................................................................................................... 2MAIN ABACUS KEY SYMBLE: ................................................................................ 2

SINE IN: ............................................................................................................................. 3SINE OUT: ......................................................................................................................... 3CHANGE AREA:............................................................................................................... 3CHECK LINIATA (OWN TERMINAL)........................................................................... 3LINIATA OF OWN PCC ................................................................................................... 3HOST SYSTEM HELP ...................................................................................................... 3

HELP DISPLAY BY CODE ......................................................................................... 3SPECIAL REQUEST:.................................................................................................... 3

HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES) ..................................... 4MISCELLANEOUS ........................................................................................................... 4

CALENDAR FUNCTION............................................................................................. 4CALCULATOR............................................................................................................. 4TIME .............................................................................................................................. 4CURRENCY CONVERSION ....................................................................................... 4WEATHER INFORMATION ....................................................................................... 5ENCODING FUNCTION.............................................................................................. 5DECODE FUNCTIONS ................................................................................................ 5TAX................................................................................................................................ 5

MINIMUM CONNECTION TIME (MCT) ....................................................................... 5CARRIER AGREEMENT............................................................................................. 6TICKETING & BAGGAGE AGREEMENT CHECK.................................................. 6

TIMATIC............................................................................................................................ 6SCHEDULE........................................................................................................................ 6CITY PAIR AVIALBILITY (CPA) DISPLAY ................................................................. 7OPTIONAL QUALIFER.................................................................................................... 7VERIFY FLIGHT OPERATION ....................................................................................... 7VERIFY FLIGHT INFORMATION.................................................................................. 7BASIC PASSENGER NAME RECORD (PNR) .............................................................. 8

MADATORY FIELD .................................................................................................... 81.NAME ........................................................................Error! Bookmark not defined.2.SELLING OR ITINERARY ....................................................................................... 83.TICKETING & TIME LIMIT: ................................................................................... 94. PHONE....................................................................................................................... 9RCVD............................................................................................................................. 9

STANDARD PNR:............................................................................................................. 9SHORT CUT KEYS .................................................................................................... 11

ARUNK ............................................................................................................................ 11MODIFICATION IN PNR ............................................................................................... 11ITINERARY AND SEGMENT ....................................................................................... 11CHANGE OF CLASS: ..................................................................................................... 11CHANGE SEGMENT STATUS:..................................................................................... 11RECONFIRM SEGMENT ............................................................................................... 12

ABACUS

Basic Functionalities - -ii

DISPLAY ITINERARY ................................................................................................... 12PHONE FIELD ............................................................................................................ 12

E-MAIL ADDRESS FIELD............................................................................................. 12MODIFICATION IN MAIL ADDRESS.......................................................................... 12DELETE MAIL ADDRES ............................................................................................... 12COPY PNR ....................................................................................................................... 12TICKETING FIELD......................................................................................................... 12DISPLAY RECORD ........................................................................................................ 13DISPLAY HISTORY OF PNR ........................................................................................ 13RETRIEVAL OF PNR ..................................................................................................... 13FLIGHT LOAD ................................................................................................................ 13PLACE IN SPECIFIC QUEUE........................................................................................ 13PNR (OPTONAL FIELD) GENERL FACTS FIELD...................................................... 13SPECIAL SERVICE REQUEST:..................................................................................... 13OTHER INFORMATION ................................................................................................ 14PASSPORT INFORMATION.......................................................................................... 14FREQUENT FLYER (FF) NUMBER.............................................................................. 14SEAT MAP DISPLAY..................................................................................................... 14MAP MOVEMENT.......................................................................................................... 15GENERAL SEAT RESERVATION ................................................................................ 15REMARKS FIELD........................................................................................................... 15CREDIT CARD................................................................................................................ 15DIVIDE PNR.................................................................................................................... 15QUEUES........................................................................................................................... 15QUE PLACEMENT ......................................................................................................... 16QUE MASSAGE .............................................................................................................. 16

ASSIGN NAME TO QUES......................................................................................... 16PLACEMENT.............................................................................................................. 16

PRINTER DESIGNATION.............................................................................................. 18To undesignated Ticket PTR........................................................................................ 18

LOADING TICKIET STOCK.......................................................................................... 18Check digit (0-6) (C) .................................................................................................... 18For display TKT stock and printer address .................................................................. 18

TICKETING METHEDOLGY (international)................................................................. 18TKT ISSUANCE IN AUTO FARES (domestic tkt) ........................................................ 19NEGO TICKETING OR INTL ........................................................................................ 19NET 2E (9% COMMISSION).......................................................................................... 19PHASE IV PRICING........................................................................................................ 20

1.CREAT TFR ............................................................................................................. 202.CREAT LINE ENTITLEMENT............................................................................... 203.CREAT FARE AND TAX BREAK DOWN............................................................ 206. TO ISSUE TICKET. ................................................................................................ 20

1.CREAT TFR (Traveler fare record) .............................................................................. 211.2 creates line entitlement for PAX 1. ........................................................................ 211.3.creat fare and tax break down for PAX 1............................................................... 211.4.creat fare calculation. ............................................................................................. 21

ABACUS

Basic Functionalities - -iii

2.Create line entitlement for PAX 2 child. ....................................................................... 212.1 Create fare and tax break down for PAX 2 child. .................................................. 213.1 Create fare calculation for PAX 2 child. ................................................................ 21

4.Create line entitlement for PAX 3 infant ....................................................................... 214.1 Create fare and tax breaks down for PAX 3 infants............................................... 21

ISUSSANCE OF TICKETS (PHASE IV)........................................................................ 22PAX 1 ADT.................................................................................................................. 22PAX 2 CHILD.............................................................................................................. 22PAX 3 INFANT ........................................................................................................... 22TICKECT VOID.......................................................................................................... 22

VOID TICKET FROM STOCK CONTROL NBR.......................................................... 22OVER RIGHT/ENDORSEMENT REMARKS ............................................................... 22FAMILY, GROUP & SENIOR CITIZEN FARES .......................................................... 22DAILY AUDIT DATA..................................................................................................... 23PRINTER RELEASE ....................................................................................................... 23

PK PRINTER TROUBLESHOOTING ....................................................................... 23IATA FARE...................................................................................................................... 23MARKET FARES ............................................................................................................ 24

DISPLAY SHOPPER FARE ....................................................................................... 25TO DISPLAY FARES APPLICABLE........................................................................ 25TO DISPLAY FARE QUOTE..................................................................................... 25

HOTEL RESERVATION................................................................................................. 25

W¥T1N1¥AGF¥FINV¥KP9¥ETR¥DPE¥ER

- 1 -

TRAVEL WITH CONFIDENCEABACUS INTERNATIONAL

Abacus has been established in Pakistan since 1997 and to date, has offices across 8 cities Faisalabad, Islamabad, Lahore, Multan, Peshawar, Karachi, kharian and Sialkot. On 23 October 2004, abacus signed a joint venture distribution agreement with Pakistan International Airline (PIA), since October last year abacus distribution system has established a Head Office in Karachi.

Travel booking in the Asia-Pacific comes with its own unique set of challenges, these challenges are which abacus has met since 1988 by providing fully integrated services for all travel booking needs, including 450 Airline, 550 Hotel chain, Car rental, Ferry and cruise. Abacus solutions are putting control, efficiency and content in the hands of travel agents.

Abacus has reaffirmed its position as the largest Global Distribution System (GDS) and computerized Reservation system in the Asia-pacific. A part of Abacus success is a result of its commitments to strong partnerships. Abacus is backed by US-owned Sabre Inc, the largest and most comprehensive GDS in the world. Abacus partners include a consortium of the world-leading Airline in the Asia-Pacific All Nippon Airways, Cathy Pacific Airways, China Airline Dragon Air, EVA Airways, Garuda Indonesia, Malaysia Airline, Philippine Airline Royal Brunei Airlines, Silk Air and Singapore Airline.

“We ‘ll endeavour to enable you, in the best possible way, to meet your needs; constantly updating our solutions and keeping you linked to the latest technologies and thinking from around the world”

ABACUS

Basic Functionalities - -2

MAIN KEY MAPPING

MAIN ABACUS KEY SYMBLE

SYMBOLS Name of keys ¤ Change key¥ Cross of Lorraine - Name key * Display sign§ End item key

1 2@

3#

4$

5%

6Recd

7tkt

8TL

9Phone

0Sell

-Name

*dspy

Back space

Tab Q W E R T Y U I O P {¤ } |\ §

Cap lock

A S D F G H J K L L ;: Erase

‘“ ¥

ENTER

Shift

Z X C V B N M <, >. /? SHIFT

ABACUS

Basic Functionalities - -3

SINE IN:Sine in SI*1234Pass code ABACUS1PCC (PESUDO CITY CODE OR USER ID) e.g. Y5Q8SINE OUT:SO*

CHANGE AREA:Area status*S*Active area *SChange area ¤CCHECK LINIATA (OWN TERMINAL)¥J (YOUR TERMINAL ADDRESS)

LINIATA OF OWN PCCPE*Y5Q8 (PCC IS YOUR FOUR LETTER ID E.G Y5Q8)

HOST SYSTEM HELPF*FOX (Display list of contents)F*5 (choose line number)F*1*1 (Display specific line no # with sub line no #)F*FOX/DISPLAY/AIR/AVAILBILITY(Specific topic related help)F*FOX/DECODE/ENCODEF* (REDISPLAY LAST FOX PAGE)

HELP DISPLAY BY CODE F*SWPQFL (SPECIAL SERVICE REQUEST e.g.> WCHR, BSNT)

SPECIAL REQUEST:DU*/SPM Meal codeDU*/MLS Meal code tableDU*/CLS Class of service table

ABACUS

Basic Functionalities - -4

HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES)Y/AAI/SYS SYSTEM NEWS & UPDATEY/AAI/AIR PARTICIPANT CARRIERY/AAI/PDT AIRLINE PRODUCT INFOY/MKT/PK1 AIRLINE CONTACT etc.Y/VEN/TTV PIA RULES &POLICESY/CLM/QPK PIA PNR CLAIM FORMATY/VEN AIRLINE DETAILY/HHL HOTEL INDEXY/AAI/PDT/P50 PASSIVE SEGMENT DETAILY/AAI/PDT/P61 Passport DetailY/AAI/PDT/P60 Passport Detail

MISCELLANEOUS

CALENDAR FUNCTIONT¤MAY Current mouthT¤MAY/05 Previous mouth T¤14MAR¥21 Future date (add days) T¤15MAY-23 past date (subtract days)T¤11JAN-26JAN Determine no> of days

CALCULATORT¤123¥345 AdditionT¤297-167 SubtractionT¤615*5 MultiplyT¤67/3 Division

TIMET*SIN Time at moment in SingaporeT¤ETLHE/NYC Time difference between cities T¤ET1100SIN/KHI Time to time deference

CURRENCY CONVERSIONDC*CUR List of CodesDC*EUR Conversion by currency code

ABACUS

Basic Functionalities - -5

DC*AUSTRIA Conversion by country nameDC¥CAD200/USD Conversion between countries

WEATHER INFORMATION¤WEA/EF*LON Extended Weather¤WEA/CF*LAX City Forecast¤WEA/HELP Weather help

ENCODING FUNCTIONW/-CCPARIS Show city codes W/-ALEMIRATES Show the Airline code W/EQ-BOEING Show the aircraft code W/-CYKUALALUMPUR Nearest airport from specific cityW/-ATLHR¥ATLGW Distance between two airport in same cityHCCC/ENGLAND Show country codeHCCCA Show states code

DECODE FUNCTIONSW/*MAA (CHENNAI, INDIA) W/*LHR (AIRPORT CODE)W/*ICW/PK*737

TAXTXHELPTX*PAKISTANTX*N (N is line number)

MINIMUM CONNECTION TIME (MCT)TO DISPLAY THE MINIMUM AMOUNT OF TIME REQUIRED BETWEEN CONNECTING FLIGHTS. ISB-KHIKHI-KUL

T*CT-KHI/PKMHConnecting PointT*CP-ISBNYC

ABACUS

Basic Functionalities - -6

CARRIER AGREEMENTW/*EK¥*CX EK WITH CX AIRLINEW/*PK¥ALL PIA WITH ALL AIRLINE

TICKETING & BAGGAGE AGREEMENT CHECKW/*MH¥ALL

TIMATIC¤¤TIMTIRA/NAKHI/EMDXB/DELHR/TRMCT NA Nationality of passengerEM Embarkation point of passengerDE Destination point of passengerTR Transit point of passenger

OTHER FUNCTIONTINEWSTIRULESTIRATIRHPAGE MOVEMENTTIRCC Countries list TIPN NEXT PAGETIPB PREVIOUS PAGETIPL LAST PAGETIPF FIRST PAGETILCC/PAKISTAN (AVAILABLE AIRPORT CITIES)TIRCC/PK TIRGL (ALL country group names and codes)TIRGL/SCHS Schengen QUIT (COME OUT FROM TIM)

SCHEDULESKHILHR CURRENT DATE S23MAYKHILHR SPECIFIC DATE

ABACUS

Basic Functionalities - -7

S23SEPLHEDXB5P WITH TIME S27DECKHIDXB¥EK PARTICULAR CARRIERS20NOV SEHEDULE CHANGELHEDXB¥EK/ES EXTENDED SCHEDULS* DISPLAY MORE SCHEDULES-1 One day back Schedule S¥2 Next day

CITY PAIR AVIALBILITY (CPA) DISPLAY112MAYKHIDXB BASIC ENTRY112MAYKHIDXB¥EK Specific date & with airline 112MAYKHILHR0900MCt Via MCT to LHR in specific time 129JUNKHILHR9A/D In specific time with direct flight

OPTIONAL QUALIFER1* MORE AVAILBILITY1¥1 NEXT DAY 1-2 LAST DAYS 1FRA CHANGE DESTINATION CITY1*DLHE CHANGE DEPARTURE CITY1R RETURN ON SAME DAY 1R¥10 RETURN AFTER 10 DAY1R-5 RETURN BEFORE 5 DAYS

DIRECT AVAILBILITY122MAYDXBLHR¤EK1¤¥1 NEXT DAY1¤-2 LAST DAYS1¤UA CARRIER

VERIFY FLIGHT OPERATION2UA882 verify flight operation on current date2AC18/29OCT verify flight operation for a future date

VERIFY FLIGHT INFORMATIONVA*1 After initial CPA for selective line no

ABACUS

Basic Functionalities - -8

VA*1/2 With two line no VI*1 For specific itinerary segment no V*PK723/15AUGLHE For Flight NBR and DATE

To show the different clas WID AIRLINE code:

DU*/CLS

BASIC PASSENGER NAME RECORD (PNR)

MADATORY FIELD1. NAME2. ITINERAY3. TICKETING field 4. PHONE

1. NAME-ALI/KHAN MR-2ALI/KHAN MR/SHUMAILA MRS-KHAN/AHMED CHD*C09-I/BILAL/AHMED INF*I09

2. SELLING OR ITINERARY01Y2 (here is 1 is seat and 2 is line no)01Y2* (married segment)

REQUEST01Y2LL

PASSIVE SEGMENT0PK305Y19DECLHEKHIGK1*SSTEYR Airline Reloc

ABACUS

Basic Functionalities - -9

OPEN SEGMENT0PKOPENY20DECLHEKHIDS1 OR 01Y1OPEN

3. TICKETING & TIME LIMIT:7T-A During finalizing PNR pas this entry 7T-TK2144400234556¥N-1.1 Single person7T-TK2144400234445-46¥N1.1-1.2 More then one person7T-TK2144400234567, 4654¥N1-2 In case different serial NBR

TIME LIMIT7TAW20DEC/ its automatically goes to Que # 981600/17DEC can be automatically cancelled at specified date

4. PHONE90800 11 119 Don’t use any symbol after contact NBRORN*¤ NM star move

RCVD6SADIAER & IR

CHNG PAX Type

-5.1¤*C10/Chng Pax type by entering age.

STANDARD PNR:STEP1-ALI/KHAN MR§-BILAL/KHAN CHD*C09§-I/JEYA/KHAN INF*I08§7T-A§90800 11 119ABACUS§6KHAN

STEP 2122JULKHIDXB¤EK«02V13«

STEP 3

ABACUS

Basic Functionalities - -10

ER« THEN IR

EXAMPLE1.1ALI/KHAN MR 2.1BILAL/KHAN CHD*C09 3.I/1JEYA/KHAN INF*I08 1 EK 605V 22JUL 5 KHIDXB HK2 0545 0645 /DCEK*C4RSBW

TKT/TIME LIMIT *1.T-A PHONES 1. ISB0800 11 119ABACUS

PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY TICKET RECORD - NOT PRICED

GENERAL FACTS *1.OSI YY CHD 09YRS *2.OSI YY INF 08MTHS RECEIVED FROM - KHAN* Y5Q8.DWX*ASG 0335/14JUN05 MEFAHX H

REMEMBER THE FOLLOWING POINTS:Don’t cancel & rebook again and again if possible make new PNR

1. Try to complete PNR in lesser transaction.2. Avoid unnecessary selling or fishing.3. Please refer to the airline policy for reconfirmation and name change.4. Remove HX segment from the PNR.5. Your booking will not confirm unless you get the airline Pnr.

ABACUS

Basic Functionalities - -11

SHORT CUT KEYS *A*I*N

ARUNK0A OR /1

MODIFICATION IN PNR

CHANGE NAME (ONLY SECOND NAME)-1.1¤MALIK MR

ITINERARY AND SEGMENTSELECTIVE SEGMENT CENCELL1. X1 2. X3 3. X1/3

CHANGE OF CLASS:WC1Y FOR 1 SEGMENT TO Y CLASSWC1J/2F FOR MORE THEN 1 SEGMENTWCAY FOR ALL SEGMENTS

INCREASE IN PARTY (Before 1st end transaction), 3S2 FOR SPECIFIC SEGMENT, 3S1-4 FOR RANGE OF SEGMENT, 3S1-4/6 SPECIFIC AND RANGE OF SEGMENT

CHANGE SEGMENT STATUS:.3HK.2/4/5HK.3-5HK

ABACUS

Basic Functionalities - -12

RECONFIRM SEGMENT.1RR

DISPLAY ITINERARY*I*IA*IAB

PHONE FIELD92¤92,4¤*P9

E-MAIL ADDRESS FIELDNOTE: UNDERSCORE “_” IS CONSIDER “==“ TWO TIME EQUAL SIGN (SHIFT + NAME KEY 2 TIMES)PE¥[email protected]¥N-1.1*PE 6HASANEM End of Mail

MODIFICATION IN MAIL ADDRESSPE1¤¥[email protected]¥-1.1

DELETE MAIL ADDRESPE1¤ OR PE¤1, 3

COPY PNR IC ignore and copy PNR ICAN Copt PNR with PAX name

TICKETING FIELD7T¤ Display o change ticket No7¤TAW10DEC/ To change time limit in PNR*T Display ticketing field, date issued voids.

ABACUS

Basic Functionalities - -13

DISPLAY RECORD*A

DISPLAY HISTORY OF PNR*H

RETRIEVAL OF PNR*-SADIA/AHMED MR*-Y5Q8-SADIA*FFYUYT

FLIGHT LOADLCUA806/07DECSINHKG HK Status LHJL407/05JULNRTFRA All Status HL, RR, DSLXCX289/10JANHKG Cancelled Status LWPK309T22JUNISBKHI/HL Wait list Status

PLACE IN SPECIFIC QUEUELHSQ320Y12OCTSINLHR-QP/200

PNR (OPTONAL FIELD) GENERL FACTS FIELDOther services Information (OSI)3OSI YY LCTC 0800 111119 ABACUS TRAINING ROOM.3OSI EK THE PASENG IS DEFINITE-1.13OSI EK INF TKT NO XXXXXXXXXXXXXX-3.132¤XX XXXXXXX XXXXX Change or delete 3 field

SPECIAL SERVICE REQUEST:DU*/SPM View of meal codes3MOML-0 Meal for all PSGRS on all segments3WCHR-2.1 Wheel chair for PAX NBR 23VGML2-3.1 Meal for PAX NBR 3 and line no 13KSML1, 3-1.1 Meal for PAX 1 on SEG 1 & 335.HK Update status codes to HK.3OSI PK PK WNT FREE CCS LEMO SERVICE AT ISB3OSI PK PAX ADD--------------------

ABACUS

Basic Functionalities - -14

3OSI PK PAX CTC 9999999999F*SWPQFL SSR field codes

OTHER INFORMATION 3OTHS/EK EXTRA BLANKET FOR PAX NO 2

PASSPORT INFORMATIONPSPT TO CHECK SPECIFIC FORMAT OF PASSSPORTENTRY:3PSPT1/0123456789/US/02NOV68/MORRIS/WAYNETHOMAS/M-1.132,4,6¤ Delete selective OSI/SSR items31-3¤ Delete range to OSI/SSR itemsF*VCVMWK Which Airline accept above format3DOCS1/P/PK/AA6706802/PK/01OCT1950/M/18OCT2011/QADIR/HIL

A L MR-1.1¥¥ passport info in doc format

FREQUENT FLYER (FF) NUMBERPT* DISPLAY ALL CARRIER WITH FF AGREEMENTPT*BA SPECIFIC CARRIERFFBAXXXXXXX-1.1 FOR ALL SEGMENTSFF1¤EKXXXXXXX-1.1 MODIFICATIONFF2¤ DELETE FF FIELD*FF DISPLAY DETAIL OF FF FILED

SEAT MAP DISPLAY 4G*SQ2Y1JUNSINSFO General Seat Map4G1* Seat map display in PNR4G1/19A-1.1 Select seat from map4GA/3A-2.1 Seat assign for all segment4G1, 3/14A15A-1.1, 1.3 Multiple SEG & Seat on different row3NSST2/14A-1.1 --- EWR

NSST NON SOMKING SEAT FREE SELL

Y/AAI/PRS

ABACUS

Basic Functionalities - -15

MAP MOVEMENT¤MD MOVES DOWN¤MU MOVES UP¤MB MOVE BOTTOM¤MT MOVE TOP

GENERAL SEAT RESERVATION4GA/NA-1.1 Non-Smoking Seat For all SEG4GXALL Cancel all seat 4GXEK Cancel specific carrier4G1HK Updates statuses convert KK TO HK

REMARKS FIELD5 PNR MADE BY ON CHEQUE

CREDIT CARDDU*/CCDCK*AX12345544/1200/PKR5000/EK

DIVIDE PNRSTEP 1:D1.1 SPECIFIC OR ONE PAXD1*3 DIVIDE MULTIPLE NAME FIELDSD1.2-2.1 RANGE OF PAX

STEP 26ALI

STEP 3:F FILE YOUR PNR ERF*FOX/PNR/DIVIDE

QUEUESMSGS QUEUES A TO Z

ABACUS

Basic Functionalities - -16

TOTAL PNR QUEUES 511QC/ SHOW ALL QUEUESQ/18 SPECIFIC QUE NBRQXI EXIT FROM QUEQR PNR REMOVE FROM QUEQZAP/0 Remove All the PNRs from Que

QUE PLACEMENTQP/119/11 Place your PNR in specific Que NBRQN* Display assign QUE name

QUE MASSAGE5 HELLOS IT’S TEST MASG5 PLZ TAKE NECESSARY ACTION ON THE PNRQP/Y5Q8

ASSIGN NAME TO QUES QN/200/A-HAROON 200 IS QUE NBR & HAROON ASSIGNED NAME QN/200/DELETE DELETE QUE QC/- DISPLAY QUE BY NAME

PLACEMENTQJ/60/11

MSFBPK

ABACUS

Basic Functionalities - -17

PK TAT FARES&TICKETING

ABACUS

Basic Functionalities - -18

PRINTER DESIGNATION

To designate Ticket PTR W*1K<PTR ADD>

To undesignated Ticket PTRW*NO

LOADING TICKIET STOCK

Check digit (starting from 0-6) for system display auto check digit, (22687621) tock control number.

W/TATKT2422687621

Check digit (0-6) (C)DN<PTR ADD>/2422687621C/200

NOTE: Always use 2 instead to 0 of SCN NBR when loading the stock

For display TKT stock and printer address DN*PTR

TICKETING METHEDOLGY (international)Auto pricing

1. WPPNEG FOR ADULT 2. WPPCNE FOR CHILD3. WPPNEG/INE¥N1/2 (ADULT WITH INFANT)4. WPPNEG¥S1/2 (SELECT SPECIFIC SEG FOR TKT)

Domestic Pricing WP WPS1/S2 (IN DOMESTIC) WPTE-UE/YQ (SECIFIC TAX EXEMPT)

Save & Delete Fare WS SAVE PRICING W¥D DELETE RATE DESK PRICING

C is the check digit

ABACUS

Basic Functionalities - -19

TKT ISSUANCE IN AUTO FARES (domestic tkt)Ticketing entry.W¥APK¥BA*20K¥FCASH¥KP5¥ED2/PK*EFRETH

Specific tax exempt for diplomatW¥APK¥FCK¥KP5¥BA*20K¥TE-YQ/SP¥ED2/PK*EPRTHY

Segment select in ticketing entry:W¥APK¥FCK¥BA*20K¥KP5¥S2-3¥ER

Credit Card with manual Approval code W¥APK¥BA*20K¥KP5¥F*AX312345678910120/1205*ZABACUS¥ER

Credit card Approval with system W¥APK¥BA*20K¥KP5¥F*AX37123456789120/1205¥ER

Multi Payment With Manual Approval codeW¥APK¥BA*20K¥KP9¥FMP*AX37123456789120/1205*ZABACUS*CASH/10000¥ER

Multi payment with system approval.W¥APK¥BA*20K¥KP9¥FMP*AX37123456789120/1205¥UN*YHEE4M¥ER

NEGO TICKETING ADULT:

W¥APK¥FCASH¥KP9¥BA*02P¥PNEG¥N1.1¥ERCHILD:

W¥APK¥FCASH¥KP9¥PCNE¥BA*02P¥N2.1¥ERINFANT:

W¥APK¥FCASH¥KP9¥PNEG/INF¥BA*02P¥N1/2¥ERNET 2E (9% COMMISSION)W¥T1N1¥APK¥FCASH¥NET/50000¥KPN9¥ER

ABACUS

Basic Functionalities - -20

PHASE IV PRICING

1. CREAT TFRW¥C (SINGLE PAX)

2. CREAT LINE ENTITLEMENTW¥I¥L1-KLE4M*^^^^^23JAN*BA20K¥L2-KLE4M*30MAR30MAR*BA20K

3. CREAT FARE AND TAX BREAK DOWN.W¥I¥PKR35570/400SP/1500SF/2212GB/1150UB/596YQ/535RG

4. CREAT FARE CALCULATION.W¥I¥CKHI PK LON Q31.43 302.21KLE4M PK KHI Q31.43 302.21KLE4M NUC688.07 END ROE58.8495. ER

6. TO ISSUE TICKET.W¥T1N1¥KP9¥FCASH¥APK¥ER¥ED NENT

EXAMPLE: Adult, child and infant1.1TEST/H MR 2.1TEST/B MSTR*C09 3.I/1KHAN/TEST MSTR*I05

1 PK 787K 23JAN S KHILHR HK2 905A 130P /DCPK*MREHTI 2 PK 788K 30JAN S LHRKHI HK2 505P 445A 31JAN M /DCPK*MREHTI

TKT/TIME LIMIT 1. TAW2MAR/ PHONES 1. KHI5863409-A PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY TICKET RECORD - NOT PRICED GENERAL FACTS 1. OSI YY CHD 09YRS 2. OSI YY INF 05MTHS RECEIVED FROM - AA 0GO8.VMF*ABG 0528/17DEC04 EPJKBL H

5 Spaces

ABACUS

Basic Functionalities - -21

1. CREAT TFR (Traveler fare record)W¥C¥PADT/CNN/INFNote: always use CNN for child, INF for infant otherwise system will show error

1.2 creates line entitlement for PAX 1.W¥I1¥L1-KLEE4M* 23JAN*BA20K¥L2-KLEE4M*^^^^^ 31JAN*BA20K

1.3. Creat fare and tax break down for PAX 1.W¥I1¥YPKR35570/400SP/1500SF/2212GB/1150UB/596YQ/535RG

1.4. Creat fare calculation.W¥I1¥CKHI PK LON Q31.43 302.21KLEE4M PK KHI Q31.43 302.21KLEE4M NUC688.07 END ROE58.849

2. Create line entitlement for PAX 2 child.W¥I2¥L1-KLEE4M*^^^^^23JAN*BA20K¥L2-KLEE4M*^^^^^31JAN*BA20K

2.1 Create fare and tax break down for PAX 2 child.W¥I2¥YPKR26670/400SP/1500SF/2212GB/1150UB/596YQ/400RG

3.1 Create fare calculation for PAX 2 child.W¥I2¥CKHI PK LON Q31.43 226.59KLEE4M PK KHI Q31.43 226.59KLEE4M NUC516.04 END ROE58.849

4. Create line entitlement for PAX 3 infantW¥I3¥L1-KLEE4M*^^^^^23JAN*BANIL¥L2-KLEE4M*^^^^^ 31JAN*BANIL

4.1 Create fare and tax breaks down for PAX 3 infantsW¥I3¥YPKR3560/55RG

4.2 Create fare calculation 3 infantW¥I3¥CKHI PK LON 30.24KLEE4M PK KHI 30.24KLEE4M NUC60.48 END ROE58.849 ER

ABACUS

Basic Functionalities - -22

ISUSSANCE OF TICKETS (PHASE IV)

PAX 1 ADTW¥T1N1.1¥APK¥KP9¥FCASH¥ED/NENT

PAX 2 CHILDW¥T2N2.1¥APK¥KP9¥FCASH¥ER¥ED/NENT

PAX 3 INFANTW¥T3N3.1¥APK¥KP9¥FCASH¥ER¥ED/NENT

TICKECT VOID*T for ticket information displayWV2 2 line no for void TKTWV2 for void TKT number on line 2

VOID TICKET FROM STOCK CONTROL NBRW/TATKT24221653789 FOR CHECK DIGIT

ATCX/24221653789C/1 (C) CHECK DIGIT (1) ONE TKT NOATCX/242216537890/1 FOR VOID TKT NO

OVER RIGHT/ENDORSEMENT REMARKSW¥APK¥KP5¥FCASH¥BA*20K¥EO1/HAVE A NICE FLIGHT

F*FOX/ENDORSEMENT

FAMILY, GROUP & SENIOR CITIZEN FARES1. WPPHOF/SPS/FNN (GRP)HOF HEAD OF FAMILYSPS SPOUSE PDTHOF-1.1 FOR ADTThen WP to retrieve the fares from the PNR2. PDTGRP-1.1 FOR PRICING 3. PDTSRC-1.1 FOR PRICING

ABACUS

Basic Functionalities - -23

DAILY AUDIT DATA DQB*¥TAT FOR CURRENT DAYDQB*02DEC¥TAT FOR SPECIFIC DATEDQB*02DEC04/R148¥TAT (Previous month details)

*PAC AFTER PNR DISPLAY PRINTER RELEASE

RL/<PTR ADDRESS>STATUSRL/<PTR ADDRESS>HOLDRL/<PTR ADDRES> ENTER TO RELEASERL/<PTR ADDRESS>CLEAR

PK PRINTER TROUBLESHOOTING1 OFEP agent should be on before starting ticketing.2 OADP printer should be on after running the OFEP.3 Make sure printer icon on task bar is green in color.4 If ticket struck Close OFEP & OADP and reopen it and release the

ticket by using above entries.

IATA FARE

1. To Price an Itinerary with Operating Carrier WQKHI/APKISB

2. to View Fare Calculation Details from a NO-PNR Pricing Response WQ¥1

3. To Display the Fare Calculation Description WQ¥DF1

4. To Price On Itinerary with Operating Carrier and Travel Dates WQKHI10JAN/APKISB

ABACUS

Basic Functionalities - -24

5. Price Itinerary with Travel Dates, & Operating Carrier WQKHI10MAY/APKDXB/ABALHR/APKKHI

6. Price Itinerary with Travel Dates, Operating Carrier & Class WQKHI10MAY/CK/APKDXB/CJ/ABALHR/CY/APKKHI

7. To Price an Itinerary with travel dates, Operating carrier andSurface Segments WQKHI10MAY/AEKDXB/-MCTKHI

8. Price an itinerary with no Fare Break at DXB & LHR for WQISB/XDXB/XLHRJFK/XLHR/XDXBISB

9. To Price an itinerary with operating carrier EK WQKHIDXB-AEK

10. ITINERARY FARE WPA OR WPAEK FOR SPECIFIC AIRLINEWPP2ADT/3C08/2INF For different Pax

WQISB/AGF/XBAH/AGF/XLHR/AAAORD/AAA/XLHR/AGF/XBAH/AGFISB

Class of service

Carrier code

No stop over

Surface

ABACUS

Basic Functionalities - -25

MARKET FARES

DISPLAY SHOPPER FAREFSISBLHR For all Publish faresFSISBDXB22JAN-PK For specific Airline

TO DISPLAY FARES APPLICABLEFAISBLHR22JAN-PK For specific AirlineFAISBJFK22JANNEG-PK Negotiated or Market Fares for Adult FAISBJFK22JANCNE-PK Negotiated Fares for Child FAISBJFK22JANINE-PK Negotiated Fares for InfantFAISBKHI22JANFP-PK Family Fares for Domestic only FAISBKHI22JANSC-PK Fare for Senior Citizen FAISBKHI22JANGRP-PK Fare for Group FAISBJFK22FEB-PK/NUC Fare display with NUCFAISBJFK12JUN-BA For other airlineFAISBDXB22JUN-EKFAISBLHR12JUNCH-EK FOR CHLID FAISBLHR12JUN-GFFAISBJED12JUN-SV

TO DISPLAY FARE QUOTE FQISBDXB12FEB-EK For specific airline

HOTEL RESERVATION

DISPLAY HOTEY LIST IN PNRHOTDXB/20DEC-25DEC1 HOTEL IN DXB WITH 1 ROOM

(Max 2 rooms allowed)HOTDXB/20DEC-25DEC1/R-4000 RANGE OF RATE HOTDXB/20DEC-25DEC1/D-1 AVIAL WITH IN ONE MILEHOTDXB/20DEC-25DEC1/A AIRPORT HOTELS

ABACUS

Basic Functionalities - -26

HOTLHE/22DEC-25DEC1/N-HILTON HOTEL BY NAME 0H1¥1/NM-1.1 SELL 1 ROOM LINE NO 1

HOT* MORE HOTEL INSPECIFIC SECTORHOD*1 HOTEL DESCRIPTION OF NO 2HRD*1 ABOUT ROOM DESCRIPTION0H1¥1/GDPST PROVIDE GURANTEE 0H1¥1/EX-1 EXTRA BED IF REQUIREDDU*/HTL/TYPES HOW TO CHECK HOTEL TYPE

EXAMPLE:0H1¥1/NM-1.1/GDPST

QK FOR RESERVATION OR PNR FOR PARTICULAR AGENCY

LH PK FLT NUM /DATE SECTOR WITH SPECIFIC DATE/UQj/190/11

Qk¥all

UQj/190/21

Qkal-ba/a-128

U

Qj/190/21

F*FOX/QK

QK¥AL-AA

QK¥AL-AA/FL-76 -SPECIFIC FLT NBR

QK¥AL-AA/FL-76-150 RANGE OF FLIGHT NUMBERS

ABACUS

Basic Functionalities - -27

SSR CODES

F*FOX/SSR/PNR

3SPML/NO MEAT-1.1 FR special request with out code

Queu placing a msgs

Qp/pccG

G fr gernal msgs que

One msgs can be sent to 8pcc at a time.USING THIS FORMAT

Qp/pccG ¥PCC