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Amy Webb 8126 Woodbine Dr.
Indianapolis, IN 46217 [email protected]
Objective
Experienced Retail Manager seeking to build a great relationship with a company that will allow me to continue to grow and learn.
Education
Ivy Tech Community College Indianapolis, IN
Studying Business Administration
I will finish my Associate’s Degree in May
Dean’s List
Will begin IUPUI in May 2015 to study Public and Environmental Affairs
Experience
June 2015-current Floating Manager FORUM Credit Union
Help manage sales and daily operations in the branch while helping to implement sales and promotional programs with creativity and energy so goals are achieved
Assist Leadership team in branch with coaching and training when needed
Assisted and coached branch to meet and exceed Membership, Checking, and CUNA goals
Branches in which I assisted met July, August, September, and October monthly goals, monthly stretch goals, and third quarter goals
Along with assisting in meeting goals- team members were promoted under my leadership
January 2015- June 2015 Interim Business Development Manager FORUM Credit Union
Responsible for driving new personal and commercial memberships, checking accounts, and loan dollars to the credit union by identifying and maintaining key lines of business within the market I served
Partner with Branch Manager and other departments within the credit union to identify new leads for Member Companies while also maintaining existing relationships
Work alongside Member Companies to provide outstanding member service to their employees
Present educational seminars for employees of Member Companies
Well versed in working with SalesForce for account management, leads, and scheduling meetings with Outlook
December 2013-January 2015 Branch Manager FORUM Credit Union
Assist members everyday with all of their needs and do so with the utmost professionalism
Help manage day-to-day operations and lead internal and external sales and service initiatives for the branch
Assist with training, coaching, and sales motivation
Attend networking events and take part in the community around my branch to represent myself and FORUM Credit Union
Exceeded every sales category monthly, quarterly, and annually
Employed with FORUM Credit Union from December 2007 to present in the following roles: o Member Service Representative- December 2007-October 2007 o Universal Agent: October 2007-March 2009 o Universal Agent Team Lead- March 2009-May 2010 o Manager In Training May 2010- October 2010 o Assistant Branch Manager October 2010- December 2013
August 2001-September 2010 Corporate Trainer/Server RMD Corporation
Trained new employees and assessed when they were ready to work independently
Customer service was a constant component of my day to day duties
I was assigned sales goals monthly and daily
I directed and assisted with networking and catering events
The networking events included golf outings, conventions, and fundraisers
At every opportunity I trained and assisted at any store that needed the assistance
Other Experience
October 2014-current Board Member Broad Ripple Village Association
Lead on Engagement for the Young Professionals Network, current members, and future members
Work on multiple committees for events in Broad Ripple
Manage a team of volunteer committee members to plan and execute Engagement initiatives in the community
Network with other business professionals to enrich my network within communities around Indianapolis
October 2015-current Board Member Broad Ripple Kiwanis Club
Co-Chair Pints for Half Pints to raise funds for Midtown Indianapolis Public Schools STEAM Programs
Volunteer on a regular basis for a number of events
In 2016 I will take on the role of Chair for the Pints For Half Pints event
Network with other business professionals to enrich my network within communities around Indianapolis
December 2014- current Co-Chair Broad Ripple Kiwanis Pints for Half Pints
Helped achieve record-setting fundraising dollars for the 2015 event
Obtained auction items used for fundraising purposes
Aided in scheduling entertainment, volunteer schedules, and the VIP suite for top dollar sponsors
Helped run the event as well as maintain the VIP suite
Aided in maintaining social media appearance to boost event attendance
October 2010- October 2012 Chair American Cancer Society Relay for Life
Achieved $20,000 over fundraising goal for the 2011 Relay in Pike Township
Aided in obtaining volunteers, sponsorships, entertainment, choosing the host location, as well as overseeing all committees
Scheduled and hosted “Bank Night” to ensure all Team Captains were able to retrieve all information needed for their teams before the event
Amy Webb 8126 Woodbine Drive
Indianapolis, IN 46217
317.414.8354
References
Melissa Burnell
Branch Manager
First Merchants Bank
6829 Emerald Bay Ln
Indianapolis, IN 46237
317.372.9912
Amanda Poole
Recruiter
Fusion Alliance
7236 Griffith Rd
Indianapolis, IN 46227
317.428.7898
Adam Cain
Chief Operations Officer
Cain Marketing Group, Inc.
8424 Southern Springs Way
Indianapolis, IN 46237
317.345.7128
Nicole Harris
Assistant Branch Manager
FORUM Credit Union
12285 Whirlaway Dr
Noblesville, IN 46060
317.627.5831
Brooke Klejnot
Executive Director
Broad Ripple Village Association
6323 Guilford Ave
Indianapolis, IN 46220
317.956.9011
