A Study on Employee Welfare of Beml Limited, Bangalore

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CHAPTER-1

INTRODUCTION

HUMAN RESOURCE MANAGEMENT:

MEANING:

In simple sense, human resource management means employing people, developing their

resources, utilizing, maintaining and compensating their services in tune with the job and

organizational requirements with a view to contribute to the goals of the organization, individual

and the society.

DEFINITION:

Human resource management can be defined as managing (planning, organizing, directing and

controlling) the functions of employing, developing and compensating human resources resulting

in the creation and development of human relations with a view to contribute

proportionately(due to them) to the organizational, individual and social goals.

The difference between human resource management and personal

management

PERSONNEL MANAGEMENT:

Personal management means persons employed. Personnel management views the man as

an economic man who works for money or salary.

HUMAN RESOURCE MANAGEMENT:

Human resource management treats the people as human being having economic, social and

psychological needs. Thus human resource management is broader in scope compared to

personnel management.

SCOPE OF HUMAN RESOURCE MANAGEMENT:

The scope of human resource management in the modern days is vast. The scope of Human

Resource Management was limited to employing, maintaining and payment of salary or wage.

The scope gradually enlarged to providing welfare facilities, motivation, performance appraisal,

human resource management, maintaining of human relations, strategic human relations, etc.

OBJECTIVE OF HUMAN RESOURCE MANAGEMENT:

To create and utilize an able and motivated work force to accomplish the basic

organizational goals.

To establish and maintain sound organizational structure and desirable working relationship

among all workers.

To create facilities and opportunities for individual or group developed

To attain an effective utilization of human resource in the achievement of organizational

goals.

THE ROLE OF HUMAN RESOURCE MANAGER:

THE CONSCIENCE ROLE:

The manager reminds the management of its moral issues and obligation to its employees:

THE MEDIATOR:

As a manager, human resource manager plays the role of peace maker. He settles the

disputes between the management and employees.

THE COUNSELLER:

Employees facing many problems like material, health, children education, etc

SPOKEPERSON:

He is frequent spoke person for the representative of the company.

PROBLEM SOLVER:

He acts as a problem solver with respect to the issues of human resource management.

CHANGE:

He acts as a change agent and introduces something new in the economy.

FATHER OF HUMAN RESOURCE MANAGEMENT IN INDIA:

Human resource management actually has a history dating back to the times when artisans and

craftsmen would enlist the aid of another to discuss ways to manage their laborers. However

modern human resource management has its roots in the National cash register company. John

Patterson, the president of the company, formed a personnel department of the company, formed

a personnel department to manage the grief of workers after a bitter union strike in 1901.

It’s Mr. Udai Pareek, who was a person in late 1960’s at IIMA. Human resource management

came in India through his efforts and L&T Corporation in India. Before that no company in India

used to have Human Resource practices. He is world renowned personality.

HUMAN RESOURCE MANAGEMENT IN INDIA:

India is widely recognized as one of the most exciting emerging economics in the world. Besides

becoming a global hub of outsourcing, Indian firms are spreading their wings globally through

merger and acquisition. During the first four months of 1997, Indian companies have bought 34

foreign companies for about U.S $ 11 billion. This impressive development has been due to

growth in inputs (capital and labor) as well as factor productivity. By the year 2020, Indian is

expected to add about 250 million to its labour pool at the rate of about 18 million a year, which

is more than the entire labour force of Germany. This so called “demographic dividend” has

drawn a new interest in the Human resource concept and practices in India.

VALUE OF CONTEXT OF HUMAN RESOURCE MANAGEMENT IN

INDIA:

The management Ideologies in India dates back at least four centuries. Arthashastra written by

celebrated Indian scholar- practices Chanakya had three key areas of exploration

Public policy

Administration and utilization of people

Taxation and accounting principles

Parallel to such pragmatic formulations, a deep rooted value system, drawn from the early

Aryan thinking called Vedanta, deeply influenced the societal and institutional values in India.

Overall, Indian collective culture had an interesting individualistic core while the civilization

values of duty to family, group and society was also very important while Vedanta ideas

nurtured an inner private sphere of individualism.

WELFARE: Welfare is nothing but the benefits provided to the employees other than wage.

The term welfare suggests many ideas and meanings such as well being, health, happiness,

prosperity, and development of human resource. The concept of welfare can be approached from

various angles. Welfare has been described as a total concept. It is desirable state of existence

involving physical, mental, moral, and emotional wellbeing. All these four elements constitute

the structure of welfare on which its totality is based.

Employee Welfare includes anything that is done for the comfort and improvement of

employees and is provided over and above the wages. Welfare helps in keeping the morale and

motivation of the employees high so as to retain the employees for longer duration. The welfare

measures need not be in monetary terms only but in any kind/forms. Employee welfare includes

monitoring of working conditions, creations of industrial harmony through infrastructure for

health, industrial relation and insurance against disease, accidents and unemployment for the

workers and their families.

Welfare enters all those activities of employer which are directed towards providing the

employees with certain facilities and services in addition to wages or salaries.

Employee Welfare are the assets and backbone of all the industries. They should provide all

welfare and safety measures to their life. The industries undertake to relieve this distress and

work for the social welfare of the mankind. This welfare approaches has become necessary due

to social problems that have emerged as a result of the industrialization in the capitalistic getting

as against these social problems many social welfare amenities have been provided for the

benefits of the employees in various industrial units. There is an increasing awareness and

recognition.

DEFINITION:

The Oxford dictionary defines employee welfare as “the efforts to make life worth living for

workmen”

According to the labor Investigation committee (1946), employee welfare means “anything

done for intellection, physical, moral and economic betterment of the workers, weather by

employees, by government or by other agencies, over and above what is laid down by law, or

what is normally expected on the part of the contracted benefits for which workers may have

bargained.”

Chambers dictionary defines welfare as a state of faring or doing well: Freedom from calamity,

enjoyment of health and prosperity.

Todd defines welfare work as “anything done for the comfort and improvement, intellectual and

social, of the employees over and above the wages pain, which is not a necessity of the industry.

Prod defines welfare as “voluntary efforts on the part of the employers to improve the existing

industrial system and the conditions of employment in their factories.

THE OBJECTIVES OF EMPLOYEE WELFARE

To provide better life and health to the workers.

To make the workers happy and satisfied.

To relief workers from industrial fatigue and to improve intellectual, cultural and material

conditions of living of the workers.

THE FEATURES OF EMPLOYEE WELFARE

Employee Welfare includes various facilities, services and amenities provided to workers for

improving their health, efficiency, economic betterment and social status.

Welfare measures are in addition to regular wages and other economic benefits available to

workers due to legal provisions and collective bargaining.

Employee Welfare schemes are flexible and ever changing. New welfare measures are added

to the existing ones from time to time.

Welfare measures may be introduced by the employers, government, employees or by any

social or charitable agency.

The purpose of employee welfare is to bring about the development of the whole personality

of the workers to make a better workforce.

The very logical behind providing welfare schemes is to create efficient, healthy, logical and

satisfied workforce for the organization. The purpose of providing such facilities is to make their

work life better and also to raise their standard of living.

IMPORTANCE OF EMPLOYEE WELFARE

Enables workers to have a riches and more satisfied life.

Raises the standard of living of the workers by directly reducing the burden on their pocket.

Absorb the shocks injected by industrialization and urbanization on workers.

Promotes a sense of belongingness among workers, preventing them for resorting to

unhealthy practices like absenteeism, labor turnover, strikes, etc.

AGENCIES OF EMPLOYEE WELFARE

Central Government

State Government

Employers

Trade Unions

Other Agencies

PRINCIPLES OF EMPLOYEE WELFARE

To have responsibility

To have integrity

To have accountability

To have participation

To have efficiency

To have effectiveness

To have adequate of wages

To have social responsibility of industry

NEED FOR EMPLOYEE WELFARE

To win over employees loyalty and increase their morale.

To build up stable labour

force, to reduce labor turnover and absenteeism.

To develop efficiency and productivity among workers.

To save oneself from heavy taxes on surplus profits.

To earn goodwill and enhance public image

To make recruitment more effective (because there benefits add to job appeal)

EMPLOYEE INVOLVEMENT:

Employee involvement is creating an environment in which people have an impact on decisions

and actions that effect their jobs. The effective involvement of employees as partners in

organization’s decision- making processes is a key element in developing capacity for continuing

improvement. It ensures that employees understand how what they do contribute to the

organization is perceived internally and externally.

Enhanced employment involvement is seeking the views of employees ( as individuals or

through representative bodies) before decisions are taken and taking them into account when

reaching a decision.

There is no one template for successful employee involvement. Each organization needs to find a

solution, which suits its own culture. Effective employee involvement develops high

performance workplaces. Employee involvement increases ownership and commitment, retains

best employees and fosters an environment in which people choose to be motivated and

contributing.

How to involve employees in decision making and continuous improvement activities is the

strategic aspect of involvement and can include such methods as suggestions system,

manufacturing cells, work teams, continuous improvement meetings, Kaizen (continuous

improvement) events, corrective action processes and periodic discussions with the managers.

Intrinsic to most employee involvement processes in team effectiveness, communication and

problem solving; the development of reward and recognition systems; and frequently, the sharing

of gains made through employee involvement efforts.

Employee involvement is not the goal nor is it a tool, practiced in many organizations. Rather, it

is a management and leadership philosophy about how people are most enabled to contribute to

continuous improvement and the ongoing success of their work organization.

EMPLOYEE WELFARE SCHEMES

Organization provides welfare facility to their employees to keep their level high. The employee

welfare schemes can be classified into two categories.

STATUTORY SCHEMES: The Statutory schemes are those schemes that are compulsory

to provide by an organization as compliance to the laws governing employee health and

safety. This include provision provided in industrial Act like Factories Act 1948, Mines Act

1962.

NON-STATUTORY SCHEMES: Non Statutory schemes are concerned to those activities

which are undertaken voluntarily by the employers to improve the morale of the employees,

maintain harmony and improve efficiency of the employees in the production, to compete

with other organization and to retain the employees.

STATUTORY WELFARE SCHEME

DRINKING WATER: At all the working places safety and hygienic drinking water should

be provided.

FACILITIES FOR SETTLING: In every organization, especially factories suitable

sitting arrangements need to be provided.

FIRST AID APPLIANCES: First aid appliances are to be provided and should be readily

accessible so that in case of any minor and accidents initial medications can be provided to

the needed employee.

CANTEEN FACILITIES: Cafeteria or canteens are to be provided by the employer so as

to provide hygienic and nutritious food to the employees.

SPITTOONS: In every work place such as houses and store places in the dock area and

office premises spittoons are to be provided in convenient places and same are to be

maintained in a hygienic condition.

LIGHTING: Proper and sufficient light are to be provided for employees so that they can

work safely during the night shifts.

WASHING PLACES: Adequate washing places such as bathrooms, washbasins with tap,

and tap on the stand pipe are provided in the port area in the vicinity of the work place.

CHANGING ROOM: Adequate changing rooms are to be provided for workers to change

their clothes in the factory area and office premises. Adequate lockers are also provided to

their workers to keep their clothes and belongings.

NON-STATUTORY SCHEMES

PERSONAL HEALTH CARE (REGULAR HEALLTH CHECK-UPS): Some of the

companies provide the faculty for extensive health check-up.

FLEXI TIME: The main objective of the flexi time is to provide opportunity to employees

to work with flexi working schedules. Flexi work schedules are initiated by employees and

approved by management to meet business commits while supporting employees personal

life needs.

EMPLOYEE ASSISTANCE PROGRAMES: Various assistance programs are arranged

like external counseling service that employees or members of their immediate family can

get counseling on various matters.

HARASSMENT POLICY: To protect an employee from harassment of any kind,

guidelines are provided for proper action and also for protecting the aggrieved employee.

MATERNITY AND ADOPTION LEAVE: Employees can avail maternity or adoption

leaves. Paternity leave policies have also been introduced by various companies.

MADICLAIM INSURANCE SCHEME: This insurance scheme provide adequate

insurance coverage of employees for expenses related to hospitalization due to illness,

disease, injury, or pregnancy

EMPLOYEE REFERRAL SCHEME: In several companies employee referral scheme is

implemented to encourage employees to refer friends and relatives for employment in the

organization.

HOUSING FACILITY: The company offers township facilities and house rent allowance

to its employees also gives subsidies for housing loans.

EDUCATIONAL FACILITY: The company offers merit and scholarship facilities to the

children and also higher education to the employees.

VOCATIONAL TRAINING FOR DEPENDENTS OF WORKERS: The companies

offer vocational training to the family members of the employee in case of his death.

TRANSPORTATION: The employer offers transport facility to workers so that they can

reach the workplace punctually and comfortably.

DEATH RELIEF AND SERVICE RELIEF FUNDS: Death relief fund is a benefit given

to the employees family after the death of the employee and service relief fund is given

when the employees as put in minimum years of service in the company.

NECESSITY OF WELFARE IN INDIA

NON STATUTORY MEASURES: In their work life, the workers have to put in long

hours of work in unhealthy surroundings. The drudgery of factory work continues to have

an adverse effect on them, even after they knock off for the day. As most of them have

migrated from rural areas they are thrown in to an uncongenial environment, which is also

strange to them. As a result, they fall prey to alcoholism, gambling and other devices which

demoralize them and completely ruin them. The high rate of absenteeism in Indian

industries is indicative of the lack of commitment on the part of workers for they want to

escape from the environment whenever possible. The absenteeism can be reduced by the

provision of good housing of health and family care. The good educational and training

facilities are also important for workers in Indian industries because of higher literacy rates

and because of lack of proper educational background among them, These facilities would

help in decreasing the number of industrial accidents, increasing their sense of efficiency

and commitment and made it possible for them not to be exploited by the moneylenders.

The close association between efficiency and welfare has been recognized and discussed at

various conferences such as Indian labor conference and in the meetings of national

productivity council. The sports, entertainment and other recreational facilities help the

workers to develop their health and personality and enable them to feel that their state and

their employers are interested in the welfare.

SCOPE OF WELFARE IN INDIA:

The non statutory welfare measures must necessarily be elastic bearing a somewhat a

different interpretation in one country from another according to different social customs,

the degree of industrialization and the educational development of the workers. Limits

therefore, cannot be rigidly laid down for the scope of labour welfare for all industries and

for times. They have to be elastic and flexible enough to suit the existing working conditions

of the workers and to include all the essential pre-requisites of life and minimum basic

amenities.

In the report of the committee on labour welfare, 1969 the scope of labour welfare covered

such services, facilities and amenities as adequate medical facilities, rest and recreational

facilities, transport facilities, accommodation of workers employed at distance from their

homes 7 such other services, amenities and facilities including social security measures has

contribute to improvement of conditions under which they are employed. The subject of

labour welfare is thus fairly wide and limited to any one country, one region one industry or

occupation its scope has been “described by writers and institutions of different shades in

different ways and from different angles”. The lie demarcation cannot be very precise but

living conditions of the workers and their families and make their lives more meaningful in

the final analyses labour services should: “enable workers to live a richer and more

satisfactory life”.

Contribute to the productivity of labour and efficiency of the enterprise

Raise the standard of living of workers by indirectly reducing the burden on their purse.

Be in tune with harmony with similar services obtaining in a neighboring community

where an enterprise is situated.

Be based on an intelligent prediction of the future needs of industrial work and be so

designed as to offer a cushion to absorb the shock of industrialization and urbanization

on workers and

Be administratively viable and essentially development in outlook.

OBJECTIVES OF NON STATUTORY WELFARE

To win over employees loyalty and increase their morale.

To develop efficiency and productivity among workers.

To reduce of threat of future government intervention

To make recruitment more effective.

To earn goodwill and enhance public image.

To build up stable labour force to reduce labour turnover and absenteeism.

IMPORTANCE OF NON STATUTORY WELFARE MEASURES:

The benefits are of great importance to the worker, which he is unable to secure by himself. The

scheme of labour welfare may be regarded as a wise investment because this would be the

profitable returns in the form of great efficiency.

The various non statutory welfare measures provided by the employers will have immediate

impact on the health, physical and mental efficiency, alertness, morale, and overall efficiency of

the workers and there by contributing to the highest productivity.

Non statutory welfare measures unable workers to have richer and more satisfying life. It raises

the standard of living of the workers by indirectly reducing the burden on their pocket. Welfare

measures improve the physical and psychological health of the employees, which intern

enhances their efficiency and productivity.

Non statutory welfare measure promotes a sense of belongingness among the workers,

preventing them from resorting to unhealthy practices like absenteeism, labour unrest strike, etc.

Welfare work improves the relations between employees and employers. It promotes a real

change of heart and a change of outlook of the part of both the employers and employees.

BENEFITS OF NON STATUTORY WELFARE MEASURES

Benefit to the employees

They enable the worker to live a richer and more satisfactory life.

It increases his performance.

It influences his attitude towards work and work environment.

Benefit to the employer

More effective recruitment.

It improves the morale of the employees.

It leads to employee loyalty.

It reduces absenteeism.

THE CLASSIFICATION OF NONSTATUTORY WELFARE MEASURES

IN THE INDUCTRIES

Non statutory welfare measures are classified in to two groups for industrial workers.

Those within the precincts of the establishment and.

Those outside the establishments.

WELFARE AND AMMINITIES WITHIN THE PRECINCTS OF THE

ESTABLISHMENT:

Uniforms.

Annual gifts.

Library facilities.

Administrative arrangements within the plants for welfare.

Gymnasium.

WELFARE AND AMMINITIES OUTSIDE ESTABLISHMENTS

Transport to and from the place of work.

Occasional training for dependence of workers.

Other programs for the welfare of the woman, youth, and children.

Workers cooperatives includes consumers cooperatives stores, fare prices, shops, and

cooperative thrift, and credit societies.

Holiday homes and leave travel facilities.

Housing facilities.

Educational facilities, including adult education.

Recreational facilities including sport and cultural activities.

Medical facilities including programs for physical fitness and efficiency.

Family planning and child care.

LIST OF NON STATUTORY WELFARE MEASURES IN BEML

Transport.

Scholarship.

Sports.

Housing.

Hospital facility.

Educational facility.

School fees reimbursement.

Ambulance van service.

Debt relief fund.

Immediate death fund.

Group saving linked insurance.

Reimbursement for hospital charges.

Kalamandira.

Cooperative housing scheme.

Library.

Labour welfare fund.

Annual gift.

Legal assistance.

Cultural program.

Medical assistance.

Financial assistance.

Family planning incentive.

Banking facility.

Mortuary van facility.

Service gift.

Loan facility.

SAFETY:

“PREVENTION IS BETTER THAN CURE” is a saying that gives caution to people to adopt

measures to see that any unhappy incident does not occur in our daily life or in workstations.

Safety, in simple terms means freedom from the occurrence of risk or injury or loss. Industrial

safety or employ safety to protection of workers from the danger of industrial accidents. An

accident then is an unplanned on uncontrolled event in which the action or reaction of an object,

substance, person, or radiation results in personal injure.

The word safety is abbreviated.

S - System, standards.

A - Avid accident causes.

F – Follow rules.

E – Educate self and others.

T – Team work for safety.

Y – Yield to safety requirement.

WELFARE STATUTORY ACTS:

WASHING FACILITIES:

Sec 42, In every factory, adequate and suitable facilities for washing shall be provided and

maintained. They shall be conveniently accessible and shall be kept clean. There must be

separate provision for male and female workers.

STORING AND DRYING:

Section 43, the state government may make rules requiring the provision of suitable facilities for

storing and drying clothing.

SITTING:

Sec 44, sitting facilities must be provided for workers who have to work in standing position, so

that can they take rest when possible. When work can be done in a sitting position efficiently, the

chief inspector may direct provision of sitting arrangements.

Sec 45, every factory must provide first aid boxes or cupboards. They must contain the

prescribed materials and they must be in charge of persons trained in first aid treatment.

Factories employing more than 500 persons must maintain an ambulance room containing the

prescribed equipments and in charge of prescribed medical and nursing staff.

CANTEEN:

Sec 46, where more than 250 workers are employed the state government may require the

opening of canteen for canteens for workers. Rules may be framed regarding the food served, it s

management, etc.

SHELTERS:

Sec 47, in every factory where more than 150 workers are employed there must be provided

adequate and suitable shelters or rest room and a lunch room with good drinking water facilities.

Where workers may eat meals brought by them. Such rooms must be sufficiently lighted and

ventilated and must be maintained in a cool and clean condition.

CRECHES:

Sec 48, In every factory where more than 30 workers are employed, a room shall be provide for

the use of the children (below 6yrs) of such women the room shall be adequate size, well lighted,

and ventilated, and maintained very clean.

WELFARE OFFICER:

Sec 49, Welfare officer must be appointed in every factory where 500 workers are

employed. The state government may prescribe the duties, qualification, etc.

RULES:

Sec 50, the state government may make rules regarding the welfare of workers.

DUTIES OF WELFARE OFFICERS:

To establish contact with a view to maintain harmonious relations between management and

workers.

To bring to the notice of the management the grievances of workers with a view to secure

redress of their grievances.

To fulfill the statutory or non statutory obligations of organization.

To promote relations between various departments of the factory and workers to increase

productive efficiency and improve working conditions.

To help workers to adjust and adopt themselves to their working environment.

To encourage the formation of work and limit production committees, co-operative societies,

safety, first-aid, and welfare committees.

To advise the management in matters relating to transfer, promotion, information bulletins,

control of notice boards, and training of apprentices workers.

To encourage management to the provision of canteens, shelters, drinking water, etc.

To supervise the following activities.

A. Medical examination of employees.

B. Maintaining health records.

C. Working of hazardous jobs.

D. Sick visiting and condolence.

E. Systematic plant inspection.

F. Investigating of accidents.’

G. Maternity benefits and.

H. Workmen’s compensation.

PERSONAL HEALTH CARE (REGULAR MEDICAL CHECKUPS):

Some of the companies provide the facility for extensive health check-up.

FLEXI-TIME:

The main objective of the flexi time policy is to provide opportunity to employee to work with

flexible working schedules. Flexible work schedules are initiated by employees and approved by

management to meet business commitments while supporting employee personal life needs.

EMPLOYEE ASSISTANCE PROGRAMS:

Various assistant programs are arranged like external counseling service so that employees or

members of their immediate family can get counseling on various matters.

HARASSMENT POLICY:

To protect an employee from harassment of any kind guidelines are provided for proper action

and also for protecting the aggrieved employee.

MATERNITY AND ADOPTION LEAVE:

Employee can avail maternity or adoption leaves, paternity leaves policies have also introduced

by various companies.

MEDI-CLAIM INSURANCE SCHEME:

This insurance scheme provides adequate insurance coverage of employees for expenses related

to hospitalization due to illness, disease, or injury or pregnancy.

EMPLOYEE REFERRAL SCHEME:

In several companies employee referral scheme is implemented to encourage employees to refer

friends and relatives for employment n the organization.

Research

Design

TITLE OF STUDY

“A STUDY ON EMPLOYEES WELFARE SCHEMES OF PUBLIC SECTOR

UNDERTAKING WITH SPECIAL REFERENCE TO BEML LIMITED”BANGALORE.

INTRODUCTION:

Employee Welfare includes anything that is done for the comfort and improvement of employees

and is provided over and above the wages. Welfare helps in keeping the morale and motivation

of the employees high so as to retain the employees for longer duration. The welfare measures

need not be in monetary terms only but in any kind/forms. Employee welfare includes

monitoring of working conditions, creation of industrial harmony through infrastructure for

health, Industrial relation and insurance against disease, accident and unemployment for the

workers and their families.

STATEMENT OF PROBLEM

The study has been taken to know the employee welfare measure which provides better working

condition and health to the workers in the organization which in turn improves overall

productivity and efficiency of the organization. Therefore the study is initiated.

OBJECTIVE OF THE STUDY

• To study the procedure used in the process of employee welfare.

• To provide better working conditions and health to the workers.

• To know the workers satisfaction level towards Employee Welfare measures followed in

BEML Limited.

• To relieve workers from industrial fatigue and to improve intellectual, cultural and material

conditions of living of the worker.

• To study the interrelationship between the management and employees to achieve better

industrial relation.

• To offer recommendations and suggestions to the management.

RESEARCH METHODOLOGY

Survey method has been used in this research study. The methodology here refers to the

systematic method used to collect data for the research purpose. The data analysis and

interpretation is done using bar chart and pie chart.

SAMPLING DESIGN

The purpose of the study a sample size of 50 is selected and this sample size represents the

population. A stratified random sampling is adopted for the sake of convenience and randomness

of the study.

SOURCES OF DATA COLLECTION

PRIMARY DATA COLLECTION:-

• Interaction with the management and the employees.

• Questionnaire

SECONDARY DATA COLLECTION:-

• Websites

• Journals

• Magazines

• Company manuals

LIMITATIONS OF THE STUDY

• The study is for an academic purpose only and for a particular period.

• Due to the time constraint the project may not be a standard one.

• The divisions of the organization are spread and the study is confined to BEML Limited.

PLAN OF ANALYSIS

The collected data has been tabulated correlated and analyzed. The analyzed data has been

represented in the form of graphs, charts and diagrams.

CHAPTER SCHEME

I INTRODUCTION

II RESEARCH DESIGN

III COMPANY PROFILE

IV ANALYSIS AND INTERPRETATION OF DATA

V SUMMARY OF FINDINGS, SUGGESTIONS &

CONCLUSION

BIBLIOGRAPHY & ANNEXURS

COMPANY PROFILE

Bharat Earth Movers Limited (BEML) incorporation in May 1964 with its corporate offices at

Bangalore and commenced operations from 1st January 1965, the production units of the

company are located at Bangalore, Kolar gold field, and Mysore in Karnataka. The company is

engaged in the production of rail coaches, rail bus, and Direct current electrical Multipurpose

Unit for India railways, heavy duty trucks/its variants, crash fire tenders, heavy recover vehicles,

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PMS bridges, and earth moving equipment’s and aggregates for Defense. Other major customers

of BEML are Coal India Limited. Natively Lignite Corporation Associated Cement Company,

Steel Authority Of India Limited and The National Hydro Electric Thermal Power Corporation.

Bharat Earth Movers Limited is a premier ISO 9000 company in India and the second largest

manufacture of earth moving equipment in Asia. A three-decade-old multi-location and multi-

product company, BEML has vital application in diverse sectors of economy such as coal,

mining, steel, cement, powder, irrigation, construction, and road building, and railway. It has

expanded its product range to cover high-quality hydraulics, heavy duty diesel engines, welding

robots and undertaking of heavy fabrication jobs.

A public sector undertaking, BEML commands 70% market share in domestic earth mover

industry. Nearly 40% of its quality has divested to financially institutions and public. BEML has

its corporate headquarters and central marketing division at Bangalore.

BEML manufactures wide range of products to meet the needs of mining, construction, power,

irrigation, fertilizer, cement, steel, and rail sectors. The earth moving equipment includes

bulldozers, dump trucks, hydraulic, excavators, wheel loaders, rope shovels, walking draglines,

motor graders, and scarpers.

BEML has recently introduced road headers and slide discharge loaders for underground mining

applications. Railway products include integral rail coaches, electrical multiple units, rail buses,

track laying equipment’s, and overhead equipment inspection cars.

BEML manufacture heavy duty trucks and trailers and hydraulic aggregates for transportation

sector. The company also manufactures high power diesel engines and heavy duty hydraulic

aggregates to meet specific customer requirements. The company plans to diversify into varied

activities including underground mining equipment, underground for petro-products, leasing,

financial services, and joint ventures abroad.

BEML is rated as the first amongst the fastest growing construction equipment in India

(construction world-NICMAR SURVEY-2005). It is today leading the infrastructure revolution

in the country with successful foray in to hi-tech metro trains. Being a multi-technology, multi-

unit, and multi-location company, BEML offers high quality products for diverse sectors of the

economy such as coal, mining, construction, power, irrigation, fertilizers, cement, steel, road

building, Defense, metro and railways. It has come to forefront of heavy engineering industry

with a track record of growth and profit in the last for decades.

With increase focus on quality, safety and productivity, BEML is evolving new technologies and

aiming at value-addition in all its process and products.

The company’s manufacturing facilities are certified under ISO 9001-2000 series. Its strategic

alliances with global partners have ensured a continuous flow of state of art technologies and

gain international competence. With impetus on market driven R&D, BEML has ruled out

several innovative products. The company has established R&D center of excellence for metro

technology to match world-class standards with grant received from planning commission,

Government of India. BEML’s nationwide network of sales offices enables buyer with ready

access to its wide range of products and services.

Its service center, repair shops and part depots provide total equipment care and availability of

machines through prompt after sales-service. Today band of products are popular in over 30

countries across the world in Asia, Europe, middle-East and Latin America. The company is in

the process of opening overseas offices at Singapore and China

BACK GROUND AND INCEPTION OF COMPANY

BEML is a PSU under the effective administration of Ministry of Defense (department of

Defense supply). The organization was setup in the late 40’s as part of HAL now known as

“HINDUSTAN AERONATICS LIMITED” to manufacture rail coaches. It gradually diversified

earth moving equipment in 1964, the company was incorporated in the first year plan when India

was very weak economically. The main objective of setting up the organization was to

manufacture heavy earth moving equipment. Rail coaches heavy duty trucks, trucks-laying

equipment, etc.

NATURE OF BUSISINESS CARRIED:

BEML is equipped in production equipment for the industries such as construction and mining

Defense aviation and the METRO and RAILWAY sector.

CONSTRUCTION AND MINING

For development in surface mining projects, BEML produces machines such as electric shovels,

hydraulic, excavators, bulldozers, wheel loaders, wheel dozer, dump trucks, motor grades,

pipelines, and tyre handlers. Besides, giants walking draglines for cost effective operations in

the open cost mines are manufactured. BEML has diversified into underground mining with

products such as side discharge loader, lad haul dumper, winch winder, randy car, and skip, etc.

BEML has an active fleet of machines to take up works related to road construction,

infrastructure, development, port handling, tuning boring, and petroleum projects.

The company is floating a joint venture soon to take upon contract mining and maintenance of

mining equipments.

DEFENSE AND CIVIL AVIATION:

BEML’s multi-role vehicle and transport trailers have found total acceptance with arms forces.

The company has started manufacturing the entire range of value added TATRA vehicles. Which

are robust and suitable for all terrain operations including bridge layer field artillery, tractor,

medium/heavy recovery vehicles and pontoon mainstream bridge system, BEML also supplies

engineering mine ploughs, armored recovery vehicles, and weapon loading equipment. For the

civil aviation sector, BEML offers passenger Aerobridges, crash fire tender and aircraft towing

tractor.

METRO AND RAILWAY SECTOR:

BEML is today geared up for manufactured and supply of hi-tech stainless steel metro to

upcoming urban infrastructure projects in various cities.

Other products supplied for Indian railways include integral rail coaches, overhead inspection

cars, track laying equipment broad gauge rail bus, treasury vans and spoil disposal vans. It also

offers electric multiple units for development in suburban services.

The company also manufactures heavy duty diesel engines, diesel generator sets, and hydraulic

aggregates. BEML has entered into alliance with international partners for several new products

with include multi utility armed vehicles, mine laying vehicles, long wall mining system,

tunneling equipment, mine protected vehicles, surface miners, etc.

COMPANY VISION:

The vision is to achieve a turnover of $1.15 billion (Rs. 5000 corers) by 2013-14, which

translates in to a compounded growth rate of 12%. The management has infused this vision into

10000 employees and will grow across all three divisions. Mining and construction segment, we

see a 15-20% growth rate will be between 8% and 1000%. At that moment two-third of our top

line and bottom line is contributed by mining and construction.

BEML has earned a modest profit of 100 million in the rail business: they have now achieved a

critical mass and hence likely to enhance contribution to the bottom line.

Build total self-reliance in earthmover and related technology.

Adopt technology to suit national requirement particularly in vital se tor such as construction,

mining, irrigation, railways, transportation, and automation.

Update current products for higher performance and reliability.

Generate know-why through applied research.

Design and develop products in identified technology areas.

Set p test facilities of evaluation of performance and reliability of vehicles and system.

COMPANY MISSION:

To achieve and retain a dominant position in the manufacture and supply of earthmoving,

mining, construction, railway, and Defense equipment by establishing high standards of

quality, capability, and reliability.

To pursue state-of-the-art environment friendly technologies as well as develop cost effective

and value-added products.

To be competitive, responsive, and continuously improve services so as to ensure total

customer satisfaction.

To grow into global company guided by a keen sense of vision and business ethics as well as

to maximize earnings.

To conserve energy eliminate and waste through optimum utilization of men, money,

materials, and machinery.

COMPANY OBJECTIVE

To maintain a dominant position in design, development, manufacture, and marketing of

defense, earthmoving, and constructions and rail and metro equipments.

To diversify and grow.

To provide total engineering solution to its customer.

To internationalize operations by enhancing exports.

To maintain state-of-art technology for all products.

Re-orientation of the business operations to match the present scenario.

Continues building of skills and competencies to bring about executive effectiveness for

management succession.

QUALITY POLICY:

“Quality is the hallmark of excellence”

At BEML, a corporate quality policy emphasizing total quality management ensures the quality

system adopted companywide to meet stringent standards and requisite performance criteria. A

separate quality spearheads the thrust towards total quality. All the manufacturing units in the

company are under ISO 9001-2000 certification.

BEML equipment works in hospitable terrain under grueling operating conditions. In order to

ensure optimum performance of equipment each product is tested in working conditions. In order

to ensure optimum performance equipment each product is tested in working condition in the

company’s own track and fields. Vendor assessment and development is a key component of the

company’s strategy for achieving total quality.

Experience professional work with vendors to improve directions to the quality improvement

activities.

“To offer products and services to the satisfaction of customers and strive to upgrade quality

continuously” is the quality adopted in BEML.

PRODUCT PROFILE:

BEML products that is “ Machine that build the nation” find their application in core sector of

economy in the country viz., mining, agriculture, energy, irrigation, cement, steel, construction,

rail, and road transport apart from Defense.

The company has three ranges of product like earth moving equipment’s, Defense product and

railways products.

The earth moving equipment’s include bulldozers, dump trucks, hydraulic excavator, wheel

loaders, wheel loaders, wheel dozers, tyre handlers, pipe layers, rope shovels, draglines, motor

graders, scrapers, water sprinklers, aircraft towing tractors, and backhoe loader. BEML has

recently introduced road headers and side discharge loaders of underground mining application,

track laying equipment, inspections cars. BEML manufacture heavy duty trucks and trailers and

hydraulics aggregates for transportation sector. apart from this, BEML also radio controls

disaster management equipment in case of emergencies.

BEML PRODUCTS

Mining machines.

Electric shovels.

Bulldozers.

Wheel dozers.

Dump trucks.

Motors graders.

Pipe layer and type handler.

Giant walking dragline for cost item.

DEFENSE EQUIPMENTS

BEML-Tetra T815 vvnc8*8Vehicle.

BEML-Tetra T815 VVL8*8 Vehicle.

BEML-Tetra T815 VT18*8- Tank Transportation.

BEML-Tetra T815 VVNC6*6 High Mobility Vehicle.

BEML-Tetra T815 VVNC6*6 Field Artillery Tractor.

BEML-Tetra T815 V1 4 *4 High Mobility Vehicle.

PRATHVI missile launcher.

OXIDISER carrier.

WARDHEAD carrier.

FUEL carrier vehicle.

MISSILE Transporter.

10T mobile crane.

Ammunition Loader.

Pontoon Bridge Set.

Pontoon Truck.

Truck mounted crane.

Pavement laying truck.

DOLLY.

Light recovery vehicle.

Armored recovery vehicles.

Backhoe loader transporter.

RAILWAYS

Passenger coaches.

DC electrical multiple units (DC-EMUS)

AC electrical multiple units (AC-EMUS)

Track laying equipments.

Rail bus.

Spoil disposal units (SDU)

Treasury vans.

Mail rail coaches.

DIESEL ENGIES

100-1000 hp engines for contribution and mining equipment.

Irrigation pumps.

Marine vessel engines.

Compressors.

ROAD COSNTRUCTIONS EQUIPMENT

Batching and min9ing plans.

Vibrating compactors.

Pneumatic-tired rollers.

DISASTER MANAGEMNT EQUIPMENT

Radio-controls dozers.

Hydraulic excavators with demolition attachments

ENERGY

Diesel genets-230, 360, 550KVP.

INDUSTRIAL AND AUTOMATION

Industrial welding robots.

Machine tending robots.

AREA OF OPERATION

BEML, being a public sector undertaking operates well in the global market also. The company’s

international divisions are involved in large trading as well as counter trade in countries

worldwide covering Asia and Middle East beside entering into European through UK, Italy, and

Greece. The company commenced it overseas operations in 1969-00 and has exposed earth

moving equipment’s, rail coaches and sapper parts valued at several million US $ to countries all

over the world.

As a recognized export house, BEML has expanded operations to include exports of engineering

goods, defense items commodities, and undertaking of project management and turnkey

contracts. Despite the pressure of highly competitive market for heavy construction and mining

equipment, BEML’S export is attributed to good quality equipments and very efficient after sales

services. Fully satisfied with the BEML’s services, customers in several countries have been

placing repeat orders for the company’s equipment’s. The company is looking at global market

for future growth several countries have been identified for making a foray. In keeping with this,

the export target for the year 2009-2010 has been fixed at over Rs 500 crores, which are stiff

considering the strong foothold of competition in the world market. Exports were made to

countries like Syria, Tunisia, South Africa, Afghanistan, Bhutan, Abu Dhabi, Jordan,

Bangladesh, and Suriname in Latin America.

COMPETITORS OF BEML:

COMPETITORS OF BEML

Railways Integral coach factory permbur, RCF at

Karputhala

Bulldozers Caterpillars (Hindustan Motors)

Excavators L&T, Escort, TATA

Dumpers Hindustan Motors, Volvo, TATA, TELCO,

Ashok Leyland

PRO

DUCT OF THEIR COLLABORATION:

PRODUCT OF COLLABORATION

Product Collaboration

210M Dump Truck KOMATSU Mining System, USA

445E Electric Dump Truck KOMATSU Mining System, USA

Walking Draglines BUCYRUS International, USA

182m 10cu.m Rope Shovel BUCYRUS International, USA

Heavy Duty Trucks for defense TETRA SIPOX

METRO RAILWAY ROTEM, SOUTH KOREA

Diesel Engine KOMATSU, JAPAN

BANKERS

SBI.

Canara Bank.

SBM (State Bank Of Mysore)

Punjab National Bank.

Bank of India.

State Bank of Bikaner & Jaipur.

Central Bank of India.

INFRASTRUCTURAL FACILITIES:

BHARAT EARTYH MOVERS LIMITED

Name of the company: BEML Liited

Registered Office : BEML Soudha (Bangalore)

Corporate Office NO-23/14TH Main

S.R Nagar Bangalore-560027

Group : Public Sector Undertaking.

Activity of : Manufacturing Of Earth Moving Equipment,

BEML rail Couches, and defense automotive vehicle.

Date of establishment : January, 1965.

THEIR COMPLEX

KGF COMPLEX (KOLAR GOLD FIELD)

Kolar Gold Field, located 100 km from Bangalore, spread over an area of 1850 acres; BEML has

established an extensive manufacturing base. A skilled work force of over 7400 turnout state of

the art bulldozer, hydraulic excavator, wheel force of over 7500 turnout state of the art

bulldozer, hydraulic excavator, wheel loaders, rope shoves, and walking draglines for mining and

construction industry Sophisticated CNC machines and latest technology welding equipment

have been installed.

MYSORE COMPLEX

The biggest dump truck factory in India is located at BEML’S Mysore Complex.

This unit is located about 180kms from Bangalore and occupies about 178 acres of

land, having a work force of about 2500 employees.

AREA OF OPERATION

BEML has 3 international offices, 10 regional offices and 15 districts offices and it also have 4

activity center.

INTERNATIONAL OFFIC ES”

CHINA - BEML Ltd Shanghai representative office, Shanghai PC: 200336

MALAYSIA – BEML (MALAYSIA) SNDBHD, Johar Bharu, Malaysia.

BRAZIL – BEML Brazil, state of expirito Santo Brazil.

GLOBAL OFFICE

MOROCCO

CHINA

SINGAPORE

ASSEMBLY PLANT

Brazil

GLOBAL PARTS WAREHOUSE

MALAYSIA

REGIONAL OFFICE

Bilaspur.

Chennai.

Hyderabad.

Kolkata.

Mumbai.

Nagpur.

New Delhi.

Ranchi

Jabalpur.

Singrauli.

DISTRICT OFFICE

Ahmadabad.

Asansol

Bhilai.

Bhubaneswar.

Chandrapur.

Guwahati.

Jammu.

Madurai.

Naively.

Pan Jim.

Udaipur.

THE COMPANYS SHARES ARE LISTED ON THE FOLLOWING STOCK

EXCHANGES:

The Bangalore Stock Exchange Limited, Bangalore BEML.

The Bombay Stock Exchange Limited, Mumbai 5006648.

The National Stock Exchange of India Limited, Mumbai BEML.

IT HAS BAHGGED “National Safety Awards” for many times.

Corporate Excellence Award for outstanding performances in 1987-88 among all PSU.

Best Production Award for 1989-90 received from vice-resident of India.

Armed Forces Slag Award 2004-05 has been confessed on BEML by the Indian Institution

Of Industrial Engineering, a pioneer body serving since 1957 for the cause of industrial

growth in India.

BEML is among the five PSU’s gained entry for the nomination of “Best PSU Award -

2006.”

“Honorary Fellowship Award” for CMD of BEML for his exemplary contribution as CEO of

BEML.

NIRYAT SHREE GOLD Trophy.

We at BEML manufactures of equipment for construction and mining and metro defense are

dedicated to protect and conserve the environment by minimizing eh adverse impact of the

process, product and services on the environment.

OBJECTIVE

As part EHS policy we shall continuously strive and are committed to:

Provide health and safe environment to all employees and interested parties.

Comply with all applicable legal and regulatory requirements.

Conserve natural resources and initiate and achieve energy saving.

Minimize process waste, promote recovery, reuse, and recycling of material and develop eco

friendly waste disposal system.

Improve to minimize environment health and safety hazards and hazardous process.

Train and build awareness among all our employees of EHS issues on a continues basis.

Communicate EHS policy to all employees, stake holder, investors, and other.

BOARD OF DIRECTORS

Chairman and Managing Director:

Sri V.RS. Natarajan.

Functional Directors

Sri V Mohan, Director (Defense)

Shri M. Poongavanam, Director (Mining & Construction)

Shri P Dwarakanath, Director (Metro & Rail)

Shri M Pitchiah, Director (Finance)

Shri M Nellaiappan, Director (HR)

OFFICIAL DIRECTOR

Shri Satyajeet Ranjan, Jt. Secretary (Exports), Ministry Of Defense

Shri P.K. Mishra., Addl, Financial Advisor & Jt. Secretary, Ministry Of Defense (Finance)

Independent Directors

Shri J.P, Singh, IAS (Retd)

Shri M.B.N. Roa

Shri J.P., Batra

STATUTORY WELFARE MEASURES OF BEML LIMITED

CANTEEN FACILITIES:

BEML Limited has got two canteens for its officers and employees. But the food prepared is

same for all. It is providing nutritious food. The employee’s canteen has a capacity of 3500

people and officer’s canteen has the capacity of 350 people. Each weekend they will supply

payasum and in the month end they will prepare some special lunch. The employee has to pay

only Rs 4.80 per day. This includes breakfast, lunch, morning tea and evening coffee. Besides for

over time they are also providing free food.

CRECHE:

It is compulsory as per Factories Act the management should provide with the crèche facility.

BEML does not run a crèche, instead they will reimburse the amount spend in the crèche up to

Rs 100 p/m.

REST ROOM:

BEML is having rest rooms at different places for lady employees as well as for male employees.

TRANSPORTATION FACILITY:

BEML provides Transportation facility for employees in its own buses at a subsidized rate and it

has nearly 30 buses of its own.

UNIFORM FACILITY: BEML provides free clothing for its employees and officer for the

uniform for male 2 pants and 2 shirts and for women 2 salwars.

It also provides with safety shoes and safety masks for factory employees. This is compulsory as

per the Factories Act.

PROVIDENT FUND:

Employees will contribute 12% of Basic + DA, equal amount will be contributed by the

employer also.

GRATUITY:

It is compulsory. It is decide based on the services.

PENSION SCHEME:

Management will pay some amount of money as pension.

NON STATUTORY WELFARE SCHEMES OF BEML

HOUSING FACILITY:

BEML provides water and electricity to their quarters at a much subsidized rate.

TRANSPORT FACILITY FOR SCHOOL / COLLEGE:

BEML provides transportation facility for children of the employees to go to school or college at

a very minimal rate.

SCHOOL FEES:

BEML reimburse Rs 85 for 2 children of the employees.

LEGAL ASISTANCE FOR DRIVERS:

BEML provides legal assistance for the drivers who are involved in some accidents. If the

accidents are caused because of the negligence of the driver then the company will not give any

legal assistance.

AMBULANCE VAN SERVICE:

Death of any employees or his / her family BEML will provide free ambulance service.

DEATH RELIEF FUND:

In death relief fund there will be having Rs 50,000 for each employee. After his death it will go

to the nominees, If there is any dispute then it will go to the court of law and amount will be

distributed as the court directs.

IMMEDIATE DEATH RELIEF FUND:

In the event of death of an employee the company provides the family with Rs 3000 as

immediate death relief fund.

GROUP SAVING LINKED INSURANCE:

There is one group insurance in BEML Limited, it is called as Group Saving Linked Insurance.

For this employees have to pay Rs 100 monthly. In this amount Rs 38 is premium and Rs 62 is

savings. The insurance is for the recovery of Rs 1,00,000

FLIGHT INSURANCE:

For marketing executives who travel Abroad, they are provided with flight insurance.

SCHOLARSHIP:

The company provides scholarship for the talented children of the employees and officers for

higher studies like MBA, B-tech, M-tech and other recognized courses.

TRANSIT ACCOMADATION:

If any employee is transformed to some other places then the family of the employee can stay in

the quarters till the end of the academic year.

SPORTS CLUB:

Sports club has started functioning in order to take out the talents in the employees. Earlier there

had a number of sports activities but now they have only hockey.

FINE ART SOCIETY:

Fine Art Society is created in order to nurture the artistic talents of the employees

but now it has also been stopped functioning.

KALAMANDIRA:

Kalamandira is a community hall run by BEML. It has a capacity of 1000 people, it allows the

local people also to conduct event like marriages, birthdays and other functions at a cost of Rs

40,000 for one day and Rs 20,000 for half day. It gives the employees this hall for half the rate

that is 20,000 for one day and Rs 10,000 for half day.

YOGA CLASSES:

Now BEML has started yoga classes for all the employees and officers. The company is

conducting yoga classes in every morning.

CO- OPERATIVE HOUSING SCHEME:

Under Co- Operative Housing Scheme each employee put some money and with the money

altogether they bought some plots in Bangalore. Now the money for the plot has gone very high

and the employees are reaping the benefits of that. Almost all the employees have put their

money in this scheme.

THE MAJOR CUSTOMER OF BEML LIMITED ARE:

Coal India Limited

Naively Lignite Corporation

Associated Cement Company

Steel Authority Of India Limited

National Hydro Electric Power Corporation

BEML HIGHLIGHTS:

One among Asia’s largest manufacturer of construction and mining equipments.

Supplying equipments to core sector of the country that binds the nation.

High technology organization having sophisticated manufacturing facilities.

Widest range of Earth moving equipment in India.

Second largest manufacturer

Chairman of BEML Limited:

Shri V.R.S Natarajan joined BEML Board with effect from December 1, 2002 as Chairman and

Managing Director. He holds the post graduate degree in social science and has been trained in

Corporate Management in AOTS Japan. Prior to joining BEML Board as the chairman and

Managing Director, he has varied corporate experience in both the public and private sector.

Mr.Natarajan has been awarded the individual fellowish of Indian Institute of production

engineers for outstanding contribution of production and productivity in June 2006

PRODUCTS OF BEML LIMITED

MINING AND CONSTRUCTION

RAIL AND METRO

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http://connect.in.com/beml/images--caterpillar-d9h-410-hp-caterpillar-d9g-385-hp-beml-d355-a3-425-hp-8-418294147271.html

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DEFENCE

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Analysis And

Interpretation

Of

Data

1. Employee welfare is done for the comfort and improvement of employees.

Table-1

Particulars Number of respondents Percentage

Strongly agree 10 20

Agree 40 80

Cannot say _ _

Disagree _ _

Strongly disagree _ _

Total 50 100

Analysis:

From the above table it is analyzed that 80percent of the respondents agree that employee

welfare is done for the comfort and improvement of employees and 20 percent of the

respondents strongly agreed. None of them were in dilemma or disagreed to this statement.


Chart-1

20%

80%

Employee WelfareStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

It is inferred that the majority of the respondents agree that the employee welfare is done for the

comfort and improvement of the employees in the organization. 60 percent of the respondents

have agreed to the above statement.

2. Employee s satisfaction level with the canteen facility provided by the company is good.

Table-2

Particulars Number of respondents percentage


Agree 31 60

Cannot say 4 18

Disagree 5 10

Strongly disagree 1 2

Total 50 100

Analysis:

From the above table it is analyzed that 60 percent of the respondents agreed that canteen facility

provided is good and 10 percent of the respondents strongly agree that the canteen facility is very

good, 10 percent of them disagreed and 2 percent of them strongly disagreed and 18 percent are

in dilemma.

2. Employee satisfaction level with the canteen facility provided by the company is good.

Chart-2

Strongly agree Agree Cannot say Disagree Strongly disagree

13

31

4 51

10

60

18

10

2

Canteen FacilityNumber of respondents percentage

Interpretation:

Canteen facility is to be provided by the employer to the employee so as to provide hygienic

and nutritious food to the employees. BEML Limited offers the nutritious food and the above

analysis it is inferred that, the employees have agreed that they are provided with the

hygienic food at subsidized rate

3. Canteen facility is provided to all who work in different shifts.

Table-3



Agree 30 60

Cannot say _ _

Disagree _ _


Total 50 100

Analysis:

The above table shows that 60 percent of the respondents agree that the canteen

facility provided by the company will reach to the employees who work in

different shifts and 40 percent of the respondents have strongly agreed, none of

them have disagreed nor in dilemma with the above statement.


Chart-3

40%

60%

Number of respondentsStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

From the analysis it is interpreted that the employees are supplied the same food

for the employees who work in different shifts and the canteen has the capacity of

350 employees who are provided with quality food and 60 percent of the

respondents are happy with the canteen facility and more importantly 40 percent of

the respondents do strongly agree.

4. Satisfaction level of employees with regard to cleanliness, hygiene of the

food items in canteen.

Table-4


Strongly agree 3 6

Agree 36 72

Cannot say 7 14

Disagree 2 4


Total 50 100

Analysis:

From the above table it is analyzed that 72 percent of the respondents agree with

regard to cleanliness, hygiene of the food items in canteen is good, 6 percent of

them strongly agree and 14 percent are in dilemma. 4 percent of them disagree and

4 percent of them strongly disagreed.

4. Satisfaction level of employees with regard to cleanliness, hygiene of the

food items in canteen.

Chart-4


3

36

7 2 26

72

144 4

Number of respondentsNumber of respondents percentage

Interpretation:

72 percent of the respondents are satisfied with the quality of food and hygienic

condition in the canteen provided by the company.

5. Service gift offered by the company is satisfactory.

Table-5

particulars Number of respondents percentage

Strongly agree

13 26

Agree

27 54

Cannot say

10 20

Disagree

_ _

Strongly disagree

_ _

Total

50 100

Analysis:

The above table explains that 54 percent of the respondents agree that service gift

given by the company is satisfactory and 26 percent strongly agree.20 percent are

in dilemma and none of them have disagreed with the above statement


Chart-5

Strongly agree Agree Cannot say Disagree Strongly disagree0

5

10

15

20

25

30

13

27

10

0 0

Service GiftNumber of respondents

Interpretation:

26 percent of the respondents have strongly agreed that the service gift given by

the company is satisfactory because it is given based on their service and the

company provides qualitative and useful gifts.

6. The Transportation facility provided by the company is good.

Table-6


Strongly agree 2 4

Agree 25 50

Cannot say 6 12

Disagree 5 10


Total 50 100

Analysis:

The above table explains that 50 percent of the respondents are happy with the

transportation facility provided by the company, 4 percent of the respondents are

very happy. 12 percent are in dilemma, 10 percent disagree and 24 percent strongly

disagreed with the above statement.

6. The transportation facility provided by the company is good.

Chart-6


2

25

6 5

12

4

50

12 10

24

Transportation FacilityNumber of respondents percentage

Interpretation:

The employer offers transport facility to workers so that they can reach the work

place punctually and comfortably. In BEML Limited transport facility is provided

to all the employees who work in different shifts and it is provided to all places in

the city. The employees have agreed that they reach on time by availing the

company transport and most of the respondents are happy with the transportation

facility.

7. Lighting facility provided by the company is good.

Table -7



Agree

25 50

Cannot say

10 20

Disagree

_ _

Strongly disagree

_ _

Total

50 100

Analysis:

From the above table it is analyzed that 50 percent of the respondents are satisfied

with the lighting facility, 30 percent of the respondents strongly agreed with the

above statement but 20 percent of the respondents are in dilemma and none of

them have disagreed with the above statement


Chart -7

30%

50%

20%

Lighting FacilityStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

As per the Factories Act, proper and sufficient light are to be provided for

employees so that they can work safely during the night shifts. From the above

analysis it is inferred that 50 percent are satisfied but 20 percent of the respondents

are not able to say anything about the count.

8. Satisfaction level of employees with regard to ventilation facility.

Table-8


Strongly agree 2 4

Agree 25 50

Cannot say 6 12

Disagree 5 10


Total 50 100

Analysis:

From the above table it is analyzed that 50 percent of the respondents are satisfied

with the ventilation facility, 4 percent strongly agree to the above statement, 12

percent are in dilemma. 10 percent of the respondents disagree and 24 of the

respondents strongly disagree with the above statement.


Chart-8

4%

50%

12%

10%

24%

Ventilation FacilityStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

From the analysis it is interpreted that 54 percent of the respondents agree that

ventilation facility is good but 34 percent of the respondents disagree because they

are no windows in the hangar 4.

9. Industrial relationship in BEML limited is good.

Table-9



Agree 29 58

Cannot say 6 12

Disagree 1 2


Total 50 100

Analysis:

22 percent of the respondents strongly agree that, there is very good relationship

between the employer and the employee, 58 percent agree to the above statement

and 12 percent are in dilemma. 2 percent of the respondents have disagreed and 6

percent of them have strongly disagreed.

9. Industrial Relationship in BEML limited is good.

Chart -9

22%

58%

12% 2% 6%

Industrial RelationshipStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

From the above analysis it is interpreted that 58 percent agreed and 22 percent

strongly agree that BEML Limited maintains a good relationship between the

employer and employee because the employee views and opinions are considered

and have improved the facilities. 2 percent disagree and 6 percent strongly disagree

as they cannot express their dissatisfaction to their employers because they were

authoritative. 12 percent have said that they cannot say because they are not aware

of it.

10. Training and development programme in BEML limited is good.

Table -10

Analysis:

From the above table it is analyzed that 76 percent of the respondents have agreed

that training and development is good, 22 percent of the respondents have strongly

agreed the above statement and 2 respondents are in dilemma. No one has

conveyed disagree or strongly disagreed.


Chart-10



Agree 38 76

Cannot say 1 2

Disagree _ _


Total 50 100

22%

76%

2%

Training and DevelopmentStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

76 percent of the employees of BEML Limited are happy with the training and

development programme and the company offers vocational training to the family

members of the employees in case of his death. Training is a systematic

programme of BEML Limited which aims at increasing the aptitude, skills and

abilities of the employees to perform specific jobs.

11. Transit accommodation provided by the company is good.

Table -11


Strongly agree 5 10

Agree 36 72

Cannot say

5

10

Disagree

1

2

Strongly disagree

3

6

Total 50 100

Analysis:

From the above table it is observed that 72 percent of the respondents agree that

transit accommodation provided by the company is good, 10 percent of the

respondents strongly agree, 10 percent are in dilemma, 2 percent of the

respondents disagree and 6 percent of the respondents strongly disagree.


Chart -11

Strongly agree

Agree Cannot say Disagree Strongly disagree

0

10

20

30

40

50

60

70

80

Transit Accomodation

Number of respondentspercentage

Interpretation:

From the analysis it is interpreted that 72 percent of the employees have agreed

and 10 percent strongly agreed that transit accommodation provided is good

because if the employees are transformed to other places then the family of the

employee can stay in the quarters till the end of the academic year.10 percent of

the respondents said they cannot say because they are not availing the transit

accommodation.

12. Medical facility provided by the company is good.

Table-12



Agree 15 30

Cannot say 10 20

Disagree 9 10


Total 50 100

Analysis:

The above table shows that 30 percent of them strongly agree and 30 percent of

them agree that medical facility provided by the company is good, 20 percent are

in dilemma, 18 percent of them disagree and 2 percent of them strongly disagreed

to the above statement.


Chart-12

30%

30%

20%

18% 2%

Medical FacilityStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

From the analysis it is interpreted that 30 percent of the respondents are very happy

with medical facility because they are availing the medical facility and 18 percent

of them disagree because they are not satisfied with the medical facility provided

by the company. The company provides medical facility to all majors health issues

and have tie ups with major hospitals in the city.

13. Educational facility provided by the company is good.

Table -13



Agree 30 60

Cannot say 5 10

Disagree 5 10


Total 50 100

Analysis:

From the above table it is analyzed that 60 percent of the respondents are happy

with the education facility provided by the company and 20 percent of the

respondents are very happy with the education facility. 10 percent say that they

cannot say because they have not availed that facility and 10 percent of the

respondents disagree to the above statement.


Chart -13


10

20

30

40

50

60

70

80

90

Education Facility

Number of respondents percentage

Interpretation:

From the analysis it is interpreted that 60 percent of the respondents are happy with

the education facility provided by the company because it offers merit and

scholarship facilities to the children and also higher scholarship for the talented

children of the employees and officers for higher studies like MBA, B tech, M tech

and other recognized courses.10 percent of the respondents disagree because they

feel that the facility provided is not adequate.

14. Sports Activities are encouraged by the company.

Table -14


Strongly agree 3 6

Agree 20 40

Cannot say 14 28

Disagree 13 26


Total 50 100

Analysis:

From the above table it is observed that 40 percent of the employees agree that

sports activities are encouraged by the company, 6 percent of them strongly agree,

28 percent of them are in dilemma and 26 percent of them disagree with the above

statement.


Chart-14

6%

40%

28%

26%

Sports ActivitiesStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

With regard to sports facility, 26 percent of the respondents have responded that

they disagree that the sports activities are encouraged because they stopped sports

such as football, kabbadi, etc and 40 percent of them agree because hockey is

encouraged and given important and company also have sports activities for

employees during kannada raajothsava. 28 percent have told they cannot say

because they didn’t participate and some of them are not interested in sports.

15. Legal Assistance provided by the company is good.

Table -15


Strongly agree 5 10

Agree 25 50

Cannot say 15 30

Disagree 3 6


Total 50 100

Analysis:

From the above table it is analyzed that 50 percent of the employees are happy

with the legal assistance provided by the company, 10 percent of them strongly

agree, 30 percent are in dilemma, 6 percent of them disagree and 4 percent of them

strongly disagree to the above statement.


Chart -15

Strongly agree

Agree Cannot say Disagree Strongly disagree

0

5

10

15

20

25

30

35

40

45

50


Interpretation:

From the analysis it is interpreted that 50 percent of the respondents are availing

the legal assistance and 30 percent of the respondents have just heard about the

legal assistance. BEML Limited is providing legal assistance for the drivers who

are involved in some accidents. If the accidents are caused because of their

negligence then the company will not give any legal assistance.

16. Kalamandira facility provided by the company is good.

Table -16



Agree 40 80

Cannot say _ _

Disagree _ _


Total 50 100

Analysis:


with the Kalamandira facility, 20 percent of them are very happy with this facility

and none of the respondents have disagreed and strongly disagreed. None of them

are in dilemma.


Chart -16

20%

80%

Kalamandira FacilityStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

100 percent of the respondents are happy with the kalamandira facility because it is

community hall provided to the employees at penetrated price and the kalamandira

is near to the company and the employees who stay near the company can easily

avail this facility.

17. Management gives importance to safety and security of its staff.

Table -17


Strongly agree 4 8

Agree 27 54

Cannot say 13 26

Disagree 5 10


Total 50 100

Analysis:

From the above table it is interpreted that 54 percent of the respondents agreed that

legal assistance is good, 8 percent of the respondents have strongly agreed, 26

percent are in dilemma, 10 percent have disagreed and 2 percent have strongly

disagreed with the above statement.


Chart -17


0

10

20

30

40

50

60

Safety & Security


Interpretation:

Safety is another problem in Indian industries. Accidents cause permanent disablement which means loss of bread for the dependents of the deceased or disabled. 54 percent of the respondents are happy with safety measure as the company provides safety marks and safety shoes to the employees as per the Factories Act, 26 percent of the respondents said they cannot say because they are not aware of safety measures by the company

18. Satisfied with the rest room facility.

Table -18


Strongly agree 6 12

Agree 28 56

Cannot say 10 20

Disagree 6 12


Total 50 100

Analysis:


with the rest room facility, 12 percent have strongly agreed, 20 percent are in

dilemma and 12 percent of them have disagreed. None of them have strongly

disagreed to the above statement.


Chart-18

12%

56%

20%

12%

Restroom FacilityStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:


the rest room facility because separate rest room is provided for gents and ladies

but 12 percent of the respondents disagree because of cleanity.

19. Co- operative housing scheme provided by the company is good.

Table -19


Strongly agree 7 14

Agree 36 72

Cannot say 7 14

Disagree _ _


Total 50 100

Analysis:

From the above table it is analyzed that 72 percent of the respondents agree that

cooperative housing scheme provided by the company is good, 14 percent of

them are very happy, 14 percent of the respondents say they cannot say because

they have not availed these facility and none of them have disagreed or strongly

disagreed to the above statement.


Table -19

14%

72%

14%

Co-operative housing schemeStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

Almost all the employees have put their money in this scheme, 72 percent of the

employees agreed and they have availed this facility at low interest rate and they

got plots at minimum price in the city limits, cooperative housing society have

also build flats for employees at reasonable price. 14 percent of the respondent say

that they cannot say because they have not invested their money in this scheme but

the employees who have invested their money are reaping the benefit as the money

for plot has gone very high.

20. Library facility provided by the company is satisfactory.

Table -20


Strongly agree 8 16

Agree 35 70

Cannot say 7 14

Disagree _ _


Total 50 100

Analysis:

From the above table it is analyzed that 70 percent of the employees are happy

with library facility provided by the company, 16 percent of them are very happy,

14 percent said they cannot say and none of them disagrees nor strongly disagreed.


Chart -20

16%

70%

14%

Library FacilityStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:


the library facility and they are availing it because the company encourages

workers education for which library facility are necessary and many employees use

library to read news papers and many employees barrow books from library for

their children and 14 percent of the respondents said they cannot say because they

are not availing this facility.

21. Loan facility provided by the company is satisfactory.

Table -21



Agree 27 54

Cannot say 8 16

Disagree 5 10


Total 50 100

Analysis:

54 percent of the respondents are satisfied with the loan facility provided by

BEML Limited, 20 percent of them strongly agree, 16 percent are in dilemma, 10

percent of the employees disagreed and none of them strongly disagreed with the

above statement.


Chart -21


10

20

30

40

50

60

Loan Facility

Number of respondents percentage

Interpretation:

From the analysis it is interpreted that 16 percent of the respondents have just

heard about the loan facility and majority of them have availed this facility because

it is provided at low interest rate and the procedure to avail loan is also very easy

and fast.

22. Ambulance facility provided by the company is satisfactory.

Table -22


Strongly agree 5 10

Agree 32 64

Cannot say 12 24

Disagree 1 2


Total 50 100

Analysis:


with the ambulance facility, 10 percent of the respondents strongly agree, 24

percent said they cannot say, 2 percent of them disagreed and none of them

strongly disagreed to the above statement


Chart -22

10%

64%

24%

2%

Ambulance FacilityStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:


the Ambulance facility because at death of any employee or his / her family BEML

Limited will provide free ambulance facility.24 percent of the respondents said

they cannot say as they were in dilemma.

23. Crèche benefit provided by BEML Limited is adequate.

Table -23



Agree 28 56

Cannot say 5 10

Disagree 7 14


Total 50 100

Analysis:

From the above table it is analyzed that 56 percent of the respondents agree that the

crèche facility provided by the company is adequate, 20 percent of them strongly

agree, 10 percent of them are in dilemma, 14 percent of them strongly disagree and

none of them have strongly agreed to the above statement.


Chart -23


0

10

20

30

40

50

60

Creche Facility


Interpretation:

As per the Factories Act it is compulsory that a room should be provided for the

use of the children (below 6 years) of the women employees.76 percent of the

employees are satisfied because BEML Limited will reimburse the amount spent in

the crèche facility but 14 percent of the respondents are dissatisfied as they believe

that the reimburse amount of Rs 100 is not adequate for them

24. Cultural Programme provided by the company is satisfactory.

Table-24


Strongly agree 5 10

Agree 30 60

Cannot say 9 18

Disagree 5 10


Total 50 100

Analysis:


with the cultural facility organized by the company, 10 percent of them strongly

agree, 18 percent of them said they cannot say, 10 percent of them disagreed and 2

percent of them strongly disagreed.


Chart-24


0

10

20

30

40

50

60

70

Cultural Programme


Interpretation:

From the analysis it is interpreted that 70 percent of the respondents have availed

this facility and 18 percent of the respondents have just heard about this facility but

remaining respondents conveyed their dissatisfaction because they different

association such as Tamil sangha, Kannada sangha, etc and competition is very

high and everyone tries to be part of it.

25. BEML Limited implements all welfare facilities extended under various

statutory provisions

Table -25


Strongly agree 5 10

Agree 23 46

Cannot say 15 30

Disagree 7 14


Total 50 100

Analysis:

46 percent of the respondents agree that BEML Limited implements all welfare

facilities extended under various statutory provisions, 10 percent of them strongly

agree, 30 percent of them said they cannot say, 14 percent of them disagree and

none of them disagreed.



Chart -25

10%

46%

30%

14%

Statutory MeasuresStrongly agree Agree Cannot say Disagree Strongly disagree

Interpretation:

The Statutory schemes are those schemes that are compulsory to provide by an

organization as compliance to the laws governing employee health and safety.

From the analysis it is interpreted that 56 percent of the respondents agree that the

company is providing all statutory measure, 30 percent of them are in dilemma but

14 percent of the respondents disagree because they are not happy with safety

measures.

Findings

&

FINDINGS, SUGGESTION AND CONCLUSION

FINDINGS:

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http://www.google.co.in/imgres?imgurl=http://a3.sphotos.ak.fbcdn.net/hphotos-ak-snc6/188796_202902419736808_115418088485242_755857_1056996_n.jpg&imgrefurl=http://www.facebook.com/note.php?note_id=152579824801208&usg=__BjXE4mKWyzhb12BDkFagHKSqB88=&h=229&w=269&sz=17&hl=en&start=4&zoom=1&tbnid=H127YnhNkTxMTM:&tbnh=96&tbnw=113&ei=cUW2TdiMMMbVrQeZ7r3NDQ&prev=/search?q=images+of+finding+and+suggestion&hl=en&sa=X&rlz=1T4SKPT_enIN412IN412&biw=1345&bih=488&tbm=isch&prmd=ivnsfd&itbs=1

Majority of the employees were aware of the welfare measure in BEML

Limited and they also agreed that welfare is done for the comfort and

improvement of employees.

From the study we can see that few employees expressed their dissatisfaction

towards sports because only hockey is encouraged and rest of the games such as

kabbadi football is neglected.

According to findings few employees expressed their dissatisfaction towards

the lighting facility as most of the employees were in the age group of 40-60

and they preferred comfortable to work in morning shift and none of them

expressed their feeling to work in evening shift and night shift because of dim

light.

Few of the respondents conveyed their dissatisfaction with educational facility

provided by the company because they are not happy with the scholarship

facility provided by the company and most of the employees have just heard

about it.

14 percent of the respondents are not availing library facility as the books are

very few, very old books and because of shortage of books the employees have

to wait for a long time to get that particular book.

From the study we can see that few employees are not satisfied with

reimbursement amount paid by the company for the crèche facility.

It is found that most of the employees were concerned about the reimbursement

of the school fees, medical facility, scholarship, etc because majority of the

employees were married.

It is found that the ventilation facility in the hangars 4 is not good.

Some of the other findings that the researcher was able to get after the wage

revision are as follows.

School fees reimbursement earlier it was 65 and now it is reached to225.

Conveyance allowance – For all employees earlier it was 350 and now it is 500

per month.

Loan facility- The company decided to give four wheeler loan to the senior

most employees in the organization before it was just two wheeler loan.

Uniform stitching charge- Before the wage revision it was 360 and now it is

700.

Medical reimbursement- Before it was 700 for OPD employees and now it is

1000

For non OPD employees it was 1200 and now it is 2400.

Computer grant of 10000 is given to all employees in the company.

Insurance is also raised to 4lakhs from 3lakhs.

Immediate death relief fund or funeral charge has been raised to 10000 from

5000.

Housing loan amount after wage revision is raised to 6 lakhs from 4 lakhs.

The researcher also identified that strength of employees in the second shifts

is very less in the production line when compared to the morning shift.

SUGGESSIONS:

BEML Limited can fallow National Safety Council to improve safety level,

which trains the employees through seminars and film show for safeguarding

themselves against accidents.

Training programme should be incorporated and designed according to recent

trends developed in the industrial field.

Management can encourage sports activities as many employees expressed

dissatisfaction towards the sports facilities provided by the company.

Library facility can be improved by collecting more collections of books related

to present scenario and sitting facility should also be improved.

Lighting Facility should be improved, if work conditions are improved it will

certainly improve the health and efficiency of the workers and this will increase

the production and productivity of workers.

Reimbursement amount for crèche facility should be increased.

Ventilation Facility in the hangar 4 should be improved by installing coolers in

the manufacturing unit.

CONCLUSION:

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From the above Findings and Interpretation, I understood that the BEML Limited

maintains effective human resource management by implementing and maintaining

all welfare facilities in order to increase the performance of the employees and

effectiveness in safeguarding hazardous accidents inside the company.

The employees are aware of employee welfare measure and most of the employees

are also aware of statutory and non statutory welfare facilities and most of the

views and opinions of the employees are considered and they are provided with

those facilities, employees are availing this facilities on the daily basis and these

facilities give the employees more opportunity to meet and build relationship with

their superiors.

Bibliography

http://www.google.co.in/imgres?imgurl=http://assets.lifehack.org/wp-content/files/2007/02/20060216-pileofbooks.jpg&imgrefurl=http://www.lifehack.org/articles/lifehack/ottobib-free-bibliography-generator.html&usg=__2CQWz-FWkqwABpPiGu6bJJOZyVo=&h=282&w=380&sz=22&hl=en&start=7&zoom=1&tbnid=3tPn1JemL2mAyM:&tbnh=91&tbnw=123&ei=Pka2Tca3DsKqrAfBtqTKDQ&prev=/search?q=images+of+bibliography&hl=en&sa=X&rlz=1T4SKPT_enIN412IN412&biw=1345&bih=488&tbm=isch&prmd=ivns&itbs=1

BibliographyTEXT BOOKS

P. Subba Roa, Essentials of Human Resource Management and Industrial

relations, Himalaya Publishing House, Edition-2010.

Dr. H.V. Shankaranarayan, Employee Relationship Management.

P. Subba Roa, Personnel and Human Resource Management, Himalaya

Publishing House, Edition-2010.

H. John Bernadin, HRM, Tata MC Graw Hill, Fourth Edition-2007.

MAGZINES:

Customer Relationship Management- April 2011, volume 15, no 4

Social Media and HR. Age of conversation, HRD Newsletters, second quarter

2010.

The Human Resource, National Institute of personnel management Karnataka

chapter, volume 17(14) Jan 2011.

Annexure

QUESTIONNAIRE

The study of Employee Welfare with special reference to BEML Limited

QUESTIONAIRE:


a. Strongly agree ( ) b. Agree ( ) c. Cannot say ( )

d. Disagree ( ) e. Strongly disagree ( )

2. Employee satisfaction level to the canteen facility provided by the company.






4. Employees are satisfied with regard to cleanliness, hygiene of the food items in canteen.






6. The Transportation facility provided by the company is good.









9. Industrial relationship in BEML limited is good.



















































d. Disagree ( )

Documents

A Study on Employee Welfare of Beml Limited, Bangalore