A CMM Conversation

It’s time we started co-creating our worlds.

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Not A Communication Problem

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Most Communication Is Transmission

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Most Personal Communication Is Transmission

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We Transmit / Miscommunicate A Lot

• Meetings• E-mails• Internet postings• Employee surveys• Suggestion box• Posters• Newsletters• Pamphlets• Leadership memos• Video recordings

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GIGO

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Dialogue: An Invitation To Dance

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We Co-Create Meaning In Dialogue

• Humans need to be in dialogue to understand.

• We co-create relationships one conversation at a time.

• We co-create cultures one conversation at a time.

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Dialogue . . .

• Breaks down barriers• Builds trust• Builds relationships• Fosters new

knowledge• Encourages

innovation• Reduces resistance to

change

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Try The World Café For Dialogue

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Our Role In Change? Dialogue!

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Is There More Than Dialogue?

• We now have great wisdom, knowledge, and options.

• If we stop at dialogue, we may not come to a decision.

• There is a second half of the conversation.

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Dialogue Then Deliberation

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Make Decisions Using Deliberation Outcome of Dialogue

into Funnel

• Deliberative processes are designed to narrow the funnel and make a decision.

Effective Decisionsout of Funnel

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Call To Action

• Create containers for and host conversations about questions that matter to communities.

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If You Need Help . . .

• John Inman, Ed.M., M.A., PHR, DDPE• john@johninmandialogue.com• 425-954-7256• www.johninmandialogue.com– Services– Solutions– Resources– Blog