12016 ISSUE 1

History recorded many significant

events in 1916, a year when World

War I was on everyone’s mind, the

National Park Service was founded

to preserve U.S. natural resources

and a young automotive industry

was burgeoning at a rapid pace.

It was also the year that ACDelco’s roots were

planted through a unique set of circumstances

that would forever change how vehicle parts and

service are offered to the driving public.

After a long and memorable history, 2016 marks

the 100th anniversary of the brand that is

known today as ACDelco. The centennial will be

celebrated with several special events, promotions

and incentives throughout the year. It’s not every

year, after all, that a company can trace its history

back an entire century.

It all began when General Motors founder Billy Durant, who had been

removed from the company a couple of years earlier, formed the United

Motors Corporation (UMC) in 1916. His mission was to bring together several

automotive parts manufacturers, including Dayton Engineering Laboratories

2016 ISSUE 1

A Centennial Celebration WHAT’S INSIDE

IN THE NEWS

Spring Car Care Month.....................................................

ACDelco 2016 Spark Plug Rebate..................................

Buick Avista concept vehicle............................................

New ACDelco licensed products....................................

pg 2

pg 5

pg 7

pg 8

the service bay

ACDelco video tutorials....................................................

ASE changes L1 certification test...................................

New GM Bulletin numbering system.............................

pg 6

pg 10

pg 11

training

New TPMS seminar............................................................

2016 Training Course Catalog........................................

Training schedule................................................................

pg 4

pg 6

pg 12

product

Expanded window regulator lineup...............................

New Professional water pumps......................................

OE transfer cases from ACDelco...................................

pg 7

pg 8

pg 9

running the business

2016 ACDelco program enhancements....................... pg 3

tech tips

Improper jump start affects power steering...............

Cadillac hard transmission shifts....................................

Seat bracket electrical condition....................................

pg 9

pg 9

pg 10

Continued on next page...

2 2016 ISSUE 1

After a harsh winter season, your

customers have put their vehicles

through a season of cold, snow,

ice, salt and slush. As you know,

the freezing temperatures and

challenging road conditions can

take a toll and it’s never too early

to start thinking about seasonal

vehicle care.

As ACDelco prepares to support

the annual Spring Car Care

Month in April, it’s a good idea to

start reminding your customers

about how the cold, wet weather

affects their vehicles. ACDelco

recommends five vehicle

components you may want to

suggest for timely inspection:

• Battery

• Belts and hoses

• Brakes

• Cabin air filters

• Windshield wiper blades.

ACDelco also will promote Spring

Car Care Month in several ways

over the next few months, with

several marketing pieces you can

use at your shop. Some of these

include:

• A Car Care video promoting

the event on social media

channels such as YouTube,

Twitter and Facebook

• Social media posts highlighting

special offers and giveaways

• Press releases

• Live read radio scripts made

available for you to market

your shop (PSC exclusive)

• Updated mastheads on all

websites and social channels

• A Car Care Month landing

page that leads to a service

locator (PSC exclusive)

• Infographic image in a modern

format that can be used

socially and on site

• Paid social posts for owner

targeting on social media

• Online advertising

• Information appearing in

consumer publications.

Spring Car Care Month Coming SoonCompany (DELCO) – the pioneer of the

electric starter that replaced hand cranks

to start car engines.

That same year Durant rejoined General

Motors and became the company’s

president. Two years later, GM purchased

UMC. Another of its acquisitions, Albert

Champion’s spark plug company, had been

under the GM umbrella since 1909.

Soon, UMC evolved into United Delco

Division and it joined AC Spark Plugs

as mainstays of General Motors’ part

manufacturing business. The two

companies merged to form ACDelco in

1974 and the rest is history. ACDelco has

created a lasting legacy in the automotive

world, establishing a strong heritage in

serving parts and service needs of all

makes and models.

This special centennial anniversary will be

commemorated by ACDelco throughout

2016. We will provide a number of ways

for you to leverage this milestone and

remind your customers of this unique

history. Stay tuned for details about how

you can participate in the celebration and

see the story on page 8 for information

on specially branded ACDelco Centennial

merchandise available on a new retail

website.

Continued from cover

32016 ISSUE 1

Several significant changes have been made to three of

ACDelco’s programs that will benefit service centers this year.

The ACDelco Professional Service Center (PSC) Program,

ACDelco Key Fleet Program (KFLT) Program and ACDelco

Regional Service Chain Program all undergo enhancements in

2016.

The ACDelco PSC Program helps Independent Service Centers

(ISCs) grow their businesses, increase consumer awareness,

and improve overall operating efficiency. Updates include:

• New program level names (Premium and Professional),

purchase requirements and fees

• A new billing system and re-leveling structure

• New REWARDS structure

• New Image Program

• New ACDelco uniform and apparel

• ACDelco Vehicle Service Contracts and Prepaid

Maintenance Plans available to Premium-level PSCs

• New Labor Reimbursement paid at the location’s door rate

to be capped at $100 for Premium inside and outside 25

miles and Professional outside 25 miles

• Premium PSCs are eligible for 100 percent subsidy for 10

Foot Wave (unit only)

• Premium PSCs eligible for three no-charge calls/events per

month using Diagnostic Hotline

• New Welcome and Renewal Kit content and design.

ACDelco’s Key Fleet (KFLT) Program provides benefits

to fleet customers in connection with the purchase of

ACDelco products to service their own fleet vehicles and

fleet equipment. The benefits are designed to increase a

fleet’s efficiency and to reduce vehicle downtime and related

operating expenses. ACDelco offers this program with no

enrollment fee.

Enhancements for 2016 include:

• New product level names and purchase requirements

• New re-leveling structure

• New Roadside Assistance discount pricing through Allstate

• Premium KFLTs eligible for a 50 percent subsidy for

Mitchell1 service

• New uniform and apparel

• New Consumer Assurance labor is paid at the location’s

door rate capped at $100.

ACDelco’s Regional Service Chain (RSC) Program has been

developed to recognize the Regional Service Chains that

support the ACDelco proposition and to help them meet the

challenges of servicing today’s technically advanced vehicles.

Program highlights to RSC participants include:

• Training - business and technical development for owners

and employees

• GM Service Information Subscription Discount

• Bosch Service Tool Discount

• GM Vehicle Supplier Discount

• Online marketing tools through acdelcoadvantage.com

• Online merchandising catalog through acdelco1store.com

• ACDelco e-Business Catalog Solutions

• Consumer Assurance 24 months/24,000 miles

• New Consumer Assurance labor is paid at the location’s

door rate capped at $100.

RSCs that increase purchases of ACDelco products are eligible

to receive a Business Development Rebate, which means all

RSC program participants can earn a 3 percent quarterly

rebate check based on ACDelco product purchases from the

Direct Account and Alliance Jobber (AJP) suppliers. Beginning

in 2016, RSC accounts with 15 percent quarterly growth,

year over year for all locations combined will receive a growth

incentive of 2 percent of qualifying purchases of ACDelco

product from the Direct Account and AJP suppliers.

To learn more about these programs and what they can do for

your business, go to acdelcotechconnect.com or speak with

your ACDelco representative.

Spring Car Care Month Coming Soon ACDelco Program Enhancements Implemented for 2016

4 2016 ISSUE 1

Since 2008, all new passenger cars and light-duty trucks sold in

the U.S. are required to have a Tire Pressure Monitoring System

(TPMS). Do you know how they work and the different types of

components on these systems?

The new ACDelco Tire Pressure Monitoring System seminar

(S-SS04-08.01SEM) covers how to diagnose and service TPMS-

equipped vehicles.

There are two types of TPMS, each featuring a variety of

designs you might find when working on any make or model

vehicle. The Indirect System relies on ABS equipment, while the

Direct System uses special wheel speed sensors in the wheels.

New Tire Pressure Monitoring System Seminar Now Available

An Indirect TPMS uses the signals from ABS wheel

speed sensors to determine tire pressure based on

the rotational speed of the tire. The Electronic Brake

Control Module (EBCM) compares these speed

signals to determine if any sensor is outside of a

predetermined threshold and, if needed, illuminates a

warning lamp on the instrument cluster. In the seminar,

both the first and second generation types of indirect

wheel speed sensors are presented.

In addition, second generation Indirect TPMS must

be calibrated each time that a tire or wheel change

is made, including as part of tire rotation services.

The details about how to perform this calibration are

covered in the seminar.

INDIRECT SYSTEM

A Direct TPMS is based on individual radio-frequency

(RF) transmitters in the vehicle wheels. It uses specific

hardware components, including a control module,

antenna(s), wheel speed sensors or transmitters, and a

graphic display in the instrument cluster.

The wheel speed sensors may be unique to the Direct

TPMS on a particular vehicle. The TPMS control

module must learn the location of the sensors installed

on the vehicle in order for the system to operate

properly. The seminar reviews how the TPMS control

module can Auto-Learn and, in some cases, Auto-

Locate, a new sensor.

DIRECT SYSTEM

Inside tires are Tire Pressure Monitor System (TPMS) sensors and if a tire’s pressure falls too low, a TPMS warning light appears on the dashboard.* It could mean a tire needs air or possibly a system malfunction. Educate your customers about the importance of properly inflated tires and when their sensors need to be replaced, install General Motors Original Equipment (GM OE) TPMS sensors from ACDelco.

SKU: 27-SS-0231-15

ACDelco GM OE TPMS PARTS

Meaning: SOLID LIGHT Low tire pressure is occurring in one of the vehicle’s tires What to do? A diagnostic test should be done to determine which tires are below the recommended tire pressure. Meaning: FLASHING LIGHT There’s a malfunction in the system. What to do? A diagnostic test should be done to determine the cause.

Properly inflated tires help keep customers safe by lowering the risk of tire blowout, hydroplaning, and increased stopping distances. Other benefits include encouraging greater fuel economy and promoting longer tire life. Keep the sensors that monitor inflation working properly by installing GM OE TPMS parts.

WHAT TPMS LIGHTS MEAN - HELP YOUR CUSTOMERS KNOW THE DIFFERENCE!

PRODUCT HIGHLIGHTS Components include: sensor body, snap-in rubber

valve or aluminum vale stem, plastic cap, electroless nickel-plated valve core

Corrosive resistant stem Premium, 3-volt lithium battery with 10-year life Only 23 SKUs cover 100% of GM vehicles equipped

with TPMS systems, dating back to 1996 Only FIVE SKUs cover 90% of GM applications Service kits are available and contain all the

components necessary to service TPMS - in one convenient package

GM OE parts ensure accurate reporting via Driver Information Center (DIC) and OnStar Vehicle Diagnostics

GM OE sensors communicate correctly with the computer system of every GM make and model - a MUST for safety-related parts!

ARE YOU READY? There are over 20 million GM vehicles on

the road today with TPMS sensors - that’s over 80 million TPMS sensors!

These sensors were mandatory on 100% of GM vehicles sold in the U.S. after September 1, 2007, although GM put sensors in many vehicles before then.

With OE expected life of up to ten years and 150,000 miles, we are on the verge of rapid growth in TPMS sensor replacement!

*Starting with the 2008 MY, all GM vehicles sold in the United States are equipped with TPMS. Warning is triggered when tire pressure falls more than 25% below the required inflation.

ACDelco TPMS service kits save time and money

with all components needed for TPMS service.

52016 ISSUE 1

TPMS Diagnostics

A key part of the seminar includes instructions on how to

diagnose TPMS systems using the right tools, including how

to use a scan tool to read and clear DTCs, view TPMS serial

data and perform programming functions. This all becomes

especially important if non-standard wheels or tire sizes are

installed on the vehicle.

The “test before you touch” diagnostic process is also covered.

This is when you verify the system is operational before

beginning any service on the wheels or tires. Special TPMS

service kits, described in the course, are available from

ACDelco that contain all the components necessary to service

TPMS.

Additionally, two methods

to remove tires from rims

without damaging the

sensors are highlighted

in the seminar. These tips

help prevent turning a small

repair like replacing a flat

tire into a bigger problem.

Wheel Speed Sensor Learning

After installing one or more new sensors, or after rotating

tires, it’s often necessary to perform a learning or training

procedure for the sensors. There are several methods used

by manufacturers that are covered in the seminar. The sensor

learning concept can include Manual-Learn with a TPMS tool,

OBD with a TPMS tool, or Auto-Learn.

The seminar also provides several real-world case histories that

demonstrate how to service the different types of systems,

modules and sensors.

Contact your local ACDelco distributor for more information

about when the Tire Pressure Monitoring System seminar will

be scheduled in your area. To enroll in other ACDelco training

courses, go to www.acdelcotechconnect.com and click the

Training tab.

IN THE NEWS

Consumers who purchase select ACDelco spark plugs throughout

2016 are eligible for a rebate during the upcoming calendar year.

ACDelco’s “Spark Some Savings” program offers customers an

opportunity to apply for rebates based on qualified purchases

made at a retail store or through a professional installer through

Dec. 31.

Rebates are distributed according to the following scale:

A minimum purchase of four

spark plugs is required; a

maximum of 16 spark plugs per

household is allowed. Customer

rebates cannot exceed $32.

Rebate pads are available

on the acdelco1store.com

(Item #41-FM-0021-16).

They are also accessible for

download on ACDelco.com

and acdelcotechconnect.com.

See Bulletin 15D-135 for more

information.

ACDelco Rolls Out 2016 Spark Plug Rebate

Manufacturers mount different types

of wheel speed sensors inside the tire.

The wheel speed sensor learn procedure may require a scan tool or special

TPMS tool.

Professional Iridium $2

Professional Double Platinum $1.50

Rapidfire Performance Single Platinum $1 per

Professional Conventional $.50

REBATE PER PLUGSPARK PLUG

6 2016 ISSUE 1

Multiple Diagnostic Interface (MDI) tutorials have been a

popular resource for countless aftermarket repair shops

across North America. From describing how to install the MDI

Manager software to updating its firmware, these videos help

customers navigate common MDI essentials.

Once the software is installed, understanding how to set up

MDI communications or recover the MDI in the event of an

internal software failure is critical. It’s important to know what

to do if you lose power to the unit or lose communications to

the USB port.

The MDI is General Motors’ preferred tool for working on GM

vehicles because it is specifically designed and tested by GM

engineers for diagnosing and repairing GM electronic systems.

The MDI is intended for use with the Techline Information

System (TIS2Web) software applications:

• Service Programming System (SPS)

• Global Diagnostics System 2 (GDS 2)

• Tech2Win Diagnostic System

• Data Bus Diagnostic Tool.

You can purchase an OEM authentic GM MDI online

at gmdesolutions.com or call 1-800-GMTOOLS. Visit

gmtis2webhowto.com to view the full suite of TIS2Web

tutorials, which are available at no charge. GMSi and TIS2Web

software applications are accessible via a web-based

subscription service. For more information regarding TIS2Web,

go to acdelcotechconnect.com or subscribe now at

www.acdelcotds.com.

ACDelco Video Tutorials Assist Independent Service Centers Around the Country

Training UpdateNew 2016 Training Course Catalog

The 2016 ACDelco Training Course Catalog is available on the

main page of the training website. No need to log in. Simply

click the link on the right side of the page to view a PDF of the

latest training catalog.

The new 2016 catalog includes all of ACDelco’s training

offerings, including technical training, business training and

service consultant training information. It also describes each

of the various course delivery methods, so you can choose the

right training for you, as well as explains how easy it is to enroll

in a course or view web-based training.

72016 ISSUE 1

ACDelco has released 77 Professional Window Regulators

and Motors, which are competitively priced for GM and

non-GM applications. These additional part numbers cover

application model years 1995-2012 for GM, Ford, Chrysler,

Toyota, BMW, Nissan, Honda, Audi, Hyundai, Mazda,

Volkswagen, Mercedes and Acura vehicles.

With this expansion, ACDelco now offers more than 1,990

part numbers in Line 11, covering 92 percent of GM Vehicles in Operation (VIOs) and 77 percent of non-GM VIOs. Professional

window regulators and motors are covered by a 12-month/12,000-mile limited warranty.

At the North American International

Auto Show in Detroit last month,

Buick unveiled the Avista concept

vehicle – a sports coupe with a classic

“2+2” configuration.

Based on the architecture that

underpins the new 2016 Chevrolet

Camaro and Cadillac ATS, the rear-

wheel-drive Avista is powered by a

400-horsepower twin-turbocharged

V-6 engine. The turbo V-6 harks back

to Buick’s performance heritage of the

1980s, with vehicles such as the Grand National and the GNX.

More than performance, the Avista is distinguished with

sleek, sweeping and uninterrupted body lines stretching front

to rear. The absence of conventional B-pillars between the

doors and rear side windows enhances the flowing profile. Like

the exterior, the Avista’s 2+2 interior is defined by flowing,

uninterrupted lines conveying elegance through simplicity

– with intense technical and surfaces details, in everything

from 3D-printed door and seat trim to a future vision of

Buick’s IntelliLink with touchscreen controls on a widescreen

instrument panel display.

The center console also incorporates touchscreen controls

and extends to the rear seating area. Open side storage

compartments built into the front of the console are enabled

by the new Electronic Precision Shift, similar to the 2017

LaCrosse.

Time will tell if this concept vehicle makes the transition to

production-vehicle reality, but it’s great to see Buick advancing

its performance legacy.

FAST FACT: Only 547 examples of the 1987 Buick GNX were

built. It was one the quickest cars of its day, thanks to a special

version of the brand’s 3.8L turbo V-6.

ACDelco’s Professional Window Regulators and Motors Line Expands

Buick Avista Concept Rekindles Performance Legacy

8 2016 ISSUE 1

TECH TIPS

PRODUCT INFO

ACDelco technical tips provide

repair information about

specific conditions on a variety

of vehicles. If you have a tough

or unusual service repair, the

Diagnostic Hotline can help.

Call 1-800-825-5886, prompt

#2, from 8 a.m. to 8 p.m. ET

Monday–Friday, to speak with a

technical expert with the latest

OEM information.

For free technical assistance and

product information regarding

specific ACDelco products, con-

tact these toll-free information

hotlines staffed by ASE-certified

technicians:

Brakes

1-888-701-6169 (prompt #1)

Chassis & ReadyStruts

1-800-270-2124

Lift Supports

1-800-790-5438

Shocks

1-877-466-7752

Starters & Alternators (New) 1-800-854-0076

Starters & Alternators (Reman) 1-800-228-9672

Steering

1-855-451-1212

Wiper Blades

1-800-810-7096

ACDelco has expanded its Professional Aftermarket Water

Pump Line for all makes with the introduction of 10 new water

pumps. Outstanding quality attributes of the new water pumps

include a design with the same fit, form, function of OE water

pumps; heat-treated shafts and high-quality bearings that are

permanently sealed and lubricated.

These additional SKUs represent 1,513 additional vehicle

applications for GM and non-GM vehicles. Please note, part

number 19325605 (252-962) replaces 19195148 (252-889).

ACDelco covers 93 percent

of GM and non-GM water

pump applications with more

than 700 total part numbers.

Professional water

pumps are covered by a

12-month/12,000-mile

limited warranty.

Ten New Water Pumps Added to ACDelco’s Professional Aftermarket Line

A new ACDelco retail website allows

customers to purchase officially licensed

ACDelco-branded products for the first time

ever, offering exciting merchandise to the

general public and making the brand even

more accessible.

The website, acdelcoshop.com, was launched

this month and is intended to increase

purchase consideration, availability and the

sale of ACDelco products for do-it-yourself

consumers and trade business. The site

features an expanded product portfolio

and includes:

• Apparel

• Tools

• Garage items

• Home/office products

• Outside gear.

Items highlighted on

acdelcoshop.com feature

regular ACDelco logos,

exclusive heritage-style

merchandise using historical

signs and advertisements and products with

this year’s ACDelco Centennial logo. Each

month in 2016, a unique or premium item

with the Centennial logo will be featured to

celebrate the company’s 100th anniversary

and to drive return visitor traffic.

Shoppers can use promo code ACDELCO10

to receive 10 percent off in February.

Beginning in March, a majority

of the ACDelco-licensed

products on acdelcoshop.

com will also be listed on

the ACDelco1Store that

is utilized by General Motors-affiliated

users for a convenient one-stop shopping

experience. Licensed product items

shown on the ACDelco1Store are also

designated with a special call-out to

identify it as an item available on the

acdelcoshop.com website for non-GM

affiliated friends and family to purchase at

retail.

The new retail website features many high-

quality, unique items. Be sure to check it

out and let your customers know about the

exciting online addition.

New Website Offers ACDelco-Licensed Products to Consumers

in the news

92016 ISSUE 1

2010–2016 Chevrolet Equinox, GMC Terrain; 2011–2015 Chevrolet Cruze, Chevrolet Volt; 2012–2015 Buick Verano;

2013–2015 Chevrolet Malibu; 2013–2016 Buick LaCrosse equipped with NJ1 (Electric Power Steering), Buick Regal

equipped with NJ1 (Electric Power Steering); 2014–2016 Cadillac ELR, Chevrolet Impala (VIN 1) equipped with NJ1;

2016 Chevrolet Malibu Limited

A blown or failed power steering fuse

caused by improper jump-starting may

result in a loss of power steering assist,

a hard to steer condition and a “Service

Power Steering” message on the Driver

Information Center.

The power steering fuse is located on the

edge of the underhood Bussed Electrical

Center between two threaded studs. Check

for continuity using a digital multimeter or

continuity tester to determine if the fuse is

open. If the fuse element is broken, replace

the fuse. Be sure to tighten the fasteners to

specification when installing the new fuse.

When jump-starting a vehicle with a dead

battery, be sure to use the proper ground

point located underhood. The underhood

Bussed Electrical Center cover should not

be removed during a jump start.

Refer to the latest version of GM #PI1521

for additional information.

Loss of Power Steering Assist From Improper Jump-Starting

Use the proper ground points when

jump-starting a vehicle.

2006-2011 Cadillac STS Models; 2007–2009 Cadillac SRX; 2008–2015 CTS (VIN D); 2013–2015 Cadillac ATS;

2016 Cadillac ATS (RPO LCV); 2014–2015 Cadillac CTS Sedan (VIN A) with 6-Speed Automatic Transmission

Several conditions may be present on these

models, including an illuminated Service

Engine Soon lamp, reduced engine power,

no start, multiple illuminated warning lamps

on the instrument cluster, the door locks

cycling while driving and hard transmission

shifts. The Transmission Control Module

(TCM) or Engine Control Module (ECM) also

may not communicate with the scan tool.

In addition, several DTCs may be set, such

as C0242 (ECM Indicated TCS Malfunction),

P0615 (Starter Relay Control Circuit),

P2544 (Transmission Torque Request

Circuit), U0073 (Controller Area Network

Bus Communication), U0100 (Loss of

Communication with ECM/PCM) and

others.

Check the transmission connector X1

terminal connections for unseated pins

if any of these conditions are present.

Carefully tug on each wire to ensure the

pins are fully seated. A side load on the

wires may cause a false positive lock. Repair

the connections as necessary.

On Cadillac ATS and CTS models, also

inspect the harness securing bracket

located on the passenger-side of the vehicle

where the transmission bell housing is

attached to the engine block. The harness

should hang below the bracket. Inspect the

harness for any chafing on the bracket.

Hard Transmission Shifts

Harness securing bracket (1).

GM Original Equipment

Transfer Cases Now

Available to ACDelco

ACDelco now offers

General Motors OE transfer

cases, top-quality supplied

parts that are not available

from any other source.

Designed to fit and operate

correctly right from the

start, each part is equal in

quality to GM OE equipment

and designed according to

the OE engineering and

manufacturing standards.

Key features of the transfer

case include:

• Plug and Play

installation, which saves

time

• Light Duty, Heavy Duty

and Super Heavy Duty

availability

• Calibration that

matches the

vehicle with exact

specifications

• The latest GM

Engineering

enhancements.

The OE transfer cases cover

model years 1999-2007. A

36-month/100,000 limited-

mile warranty, whichever

comes first, is included with

purchase.

Product

10 2016 ISSUE 1

ASE has announced upcoming changes to the test content of

the Advanced Engine Performance Specialist Certification

Test (L1). The test focuses on the diagnosis of sophisticated

driveability and emissions-related conditions, including

computerized powertrain controls (such as OBD II), ignition

system, fuel and air induction systems, emission control

systems, and I/M test failures.

Many of the updated test questions will be based on a new

sample vehicle equipped with a composite powertrain control

system featuring computerized engine control technology used

by most manufacturers.

To address these changes, a new Composite Vehicle Type

4 (CV4) Reference Booklet is now available. The Reference

Booklet is provided both before and at the time of testing. It

can be downloaded from the ASE website.

Because of the significant change in L1 test content, the

delivery of test results will be delayed between January and

June 2016.

In some cases, a technician’s job or job title may be impacted

when an L1 certification expires. Should there be an impact to

work status, technicians are advised to consider taking the L1

recertification test as soon as possible.

ASE tests are conducted at Prometric test centers across the

country. Use ASE’s Find a Seat feature to browse seat availability

and times before registering for a test. Once registered,

technicians have 90 days to schedule, prepare and take the test.

Register at www.ASE.com or call Prometric at 877-346-9327.

ASE Changes the L1 Certification Test

A new Composite Vehicle Type 4 Reference Booklet for the L1 Certification

Test is now available.

2008–2011 Buick Lucerne

A no start or stalling condition may be due to the rear seat

bottom frame contacting the rear electrical center cover. The

contact results in varying amounts of deflection of the fuel

pump relay, which causes potential wear of the male terminals

on the fuel pump relay.

To correct this condition, install a low profile fuel pump relay

and remove material from the driver-side rear seat bottom

frame mounting bracket.

The rear electrical center is located below the rear seat bottom

cushion. Disconnect the battery before replacing the fuel pump

relay in the fuse block with a new low profile fuel pump relay.

Modify the seat frame mounting bracket, with the rear seat

cushion on a bench, by cutting off 5 mm from each edge of

the right side seat mounting bracket. File any rough edges and

reinstall the rear seat cushion.

Refer to GM bulletin #15-NA-051 for additional information.

No Start Condition From Seat Bracket Contacting Rear Electrical Center

Cut off 5 mm from each edge of the bracket (1).

112016 ISSUE 1

Perform a Service Bulletin search for a 2015 GM model in

Service Information and you may notice that the bulletin

numbers in the search results look a little different. You’ll see

a bulletin number such as #15-NA-28 as well as more familiar

looking numbers such as #15-06-03-001A. Recently, General

Motors changed the bulletin numbering system for all new

bulletins in North America to commonize the system with

other GM regions.

The new Service Bulletin numbering system only affects 2015

calendar year and later bulletins. Older bulletins will not be

updated with the new numbering system.

Here’s what the new numbering system means:

• The first two places specify the calendar year in which the

bulletin was authored. For example, 15 indicates the 2015

calendar year.

• The third and fourth places designate the region where the

bulletin was authored. Bulletins that are written in North

America have a region code of NA.

• The last three places are the sequencing code. Each region

uses its own sequence number.

If a Service Bulletin is revised for any reason, its number will

now remain the same. There will no longer be a letter after

the bulletin number to indicate an update. Instead, a version

number will be added at the bottom of the bulletin along with a

statement explaining what was modified.

In addition to the bulletin number, the format of the bulletin

itself has changed. The models affected by the bulletin are now

listed in a table, broken down by Brand, Model, Model Year,

VIN, Engine and Transmission. The table format makes it easy

to quickly identify the models and components involved.

Additional information that may be included in the new

bulletins cover the Condition, Production, Correction, Service

Procedure, Parts Information, Warranty Information, Version

and Bulletin Modification.

New GM Bulletin Numbering System

2015 and later GM bulletins feature a new numbering system.

“15-NA-001”

Sequence NumberCalendar Year

Authoring Region Code

Global Numbering Example:

12 2016 ISSUE 1

The following ILT courses are

currently being scheduled:

Course Number Course Name

S-AC07-02.01ILTAutomotive Air Conditioning Advanced Refrigerant System Diagnostics

S-AC07-03.01ILTHVAC Control System Operation and Diagnostics

S-AC07-04.01ILT

HVAC Diagnosis and Service – “You’re getting hotter, Nope now you’re cold – Get comfortable with HVAC Diagnostics”

S-BK05-01.01ILT Braking Systems

S-BK05-02.01ILT ABS Operation and Diagnosis

S-BK05-03.01ILTElectronic Brake and Chassis Controls: Is the vehicle really smarter than the driver?

S-DS11-02.01ILTService Programming – Flash or Pass: Don’t pass up potential customers!

S-DS11-03.01ILTDiagnostics GPS – “Is the path from Symptom to System to Repair, leading you in circles?”

S-DS11-13.01ILTVehicle Network Communications: When modules talk, who is really listening?

S-EL06-04.02ILT Network Communication Diagnosis

S-EL06-10.02ILT Electrical Power Management

S-EL06-11.02ILT Enhanced Automotive Circuit Diagnosis

S-EL06-13.01ILT Body Electrical Global Diagnostics

S-EL06-14.01ILTAdvanced Body Control System Electrical Diagnostics

S-EL06-17.01ILTElectrical Diagnostics: Chasing Lost Electrons

S-EM01-01.01ILTValvetrain Controls: Are they phasing you?

S-EP08-02.01ILTEngine Performance Computer Controls and Ignition System Diagnostics

S-EP08-03.01ILTEngine Performance Air Induction and Fuel System Diagnostics

S-EP08-04.01ILTEngine Performance Fault Monitoring and Emission System Diagnostics

S-EP08-05.01ILTEngine Performance Advanced Drivability Diagnostics

S-EP08-06.01ILTAfter Combustion Sensors: Is what is in the exhaust making your engine run rough?

S-EP08-07.01ILT Air Induction and Fuel Injection Systems

S-EP08-08.02ILTEvaporative Emissions Controls: Why is there always a code but never a leak we can find?

S-EP08-09.01ILTSpark Generation: Is a lack of spark sending you up in flames?

S-EP08-10.01ILT Direct Injection

S-EP08-81.02ILTDuramax Diesel Operation and Diagnosis

Current Instructor-Led Training (ILT) Courses

ST-PU-0001-16

Training Schedule

How to Take ACDelco TrainingGo to www.acdelcotraining.com and click the Training tab to log in to the

ACDelco Learning Management System (LMS).

To launch or enroll in courses in your

training path, open the home page to

view your Training Progress Status

Report, select Show Detail, and then

click the course number and title to

view details on a specific course and

to launch or enroll in the course.

To view Instructor-Led Training (ILT)

courses (ILTs are full-day and half-day

hands-on classroom courses), click

Take Training > Catalog > Catalog

Search and select Instructor-Led

Training under Delivery Type.

To view Virtual Classroom Training

(VCT) courses (VCTs are 1- to 2-hour

live online courses), click Take Training

> Catalog > Catalog Search and select

Virtual Classroom Training under

Delivery Type.

To launch a Web-Based Training

(WBT) course (WBTs are 1- to 4-hour

self-guided online courses), click Take

Training > Catalog > Catalog Search

and select Service or Business Web-

Based Training under Delivery Type.

To launch a TechAssist (TAS) course

(TAS courses are 15- to 20-minute

online presentations on a specific

topic), click Take Training > Catalog >

Catalog Search and select TechAssist

under Delivery Type.

To launch a Simulation (SIM) (SIMs

require users to complete all repairs

for a condition), click Take Training >

Catalog > Catalog Search and select

Simulation under Delivery Type.