90-20-092-RFQ -Hobart Dishwasher Repair Services13020 REQUEST FOR QUOTATION Provide Hobart Dishwasher

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    MARICOPA COUNTY SPECIAL HEALTH CARE DISTRICT

    VALLEYWISE HEALTH

    REQUEST FOR QUOTATION

    SERVICES

    Hobart Dishwasher Equipment Preventative

    Maintenance & Repair

    90-20-092-RFQ

    DATE OF ISSUE: JANUARY 30, 2020

    DEADLINE FOR INQUIRIES: FEBRUARY 7, 2020 @ 11:00AM PHOENIX, AZ. TIME

    DATE & TIME PROPOSALS DUE: FEBRUARY 18, 2020 @ 11:00AM PHOENIX, AZ. TIME

  • REQUEST FOR QUOTATION

    90-20-092-RFQATTACHMENT “A” Provide Hobart Dishwasher Equipment

    Preventative Maintenance & Repair Services OFFER AND ACCEPTANCE

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    Request for Quotation No:90-20-092-RFQ Due Date: February 18, 2020

    Material and/or Services: Hobart dishwasher

    Equipment Preventative Maintenance & Repair Time: 11:00A.M. Phoenix,

    AZ. Time

    Location: Valleywise Health Contracts Management Mailing Address:

    2619 E. Pierce, Phoenix, AZ 85008

    Contact:

    Phone:

    Mary Hammer

    (602) 344-1403

    By signing below, the Proposer hereby certifies that: They have read, understand, and agree that acceptance by Valleywise Health of the Proposer’s offer by the issuance of a purchase order or contract will create a binding contract; They agree to fully comply with all terms and conditions as set forth in the Valleywise Health Procurement Code, and amendments thereto, together with the specifications and other documentary forms herewith made a part of this specific procurement; The person signing the Proposal certifies that he/she is the person in the Proposer’s organization responsible for, or authorized to make, decisions regarding the prices quoted. The Proposer is a corporation or other legal entity. No attempt has been made or will be made by the Proposer to induce any other firm or person to submit or not to submit a Proposal in response to this RFQ.  All amendments to this RFQ issued by Valleywise Health have been received by the person/organization below. All

    amendments are signed and returned with the Proposal.  No amendments have been received. The price and terms and conditions in this Proposal are valid for 180 days from the date of submission.

    Vendor Quotation

    Company Name:___________________________ Contractor FEIN/SSM: ______________________

    Company Account Manager Payment Terms: net 45 days

    Address City State Zip Code Telephone:

    Email:

    Authorized Signature Typed Name Title Date

    ACCEPTANCE OF OFFER AND CONTRACT AWARD (For Valleywise Health Use Only)

    Your offer is hereby accepted. The Contractor is now bound to sell the materials and/or services listed by the attached award notice based upon the solicitation, including all terms conditions, specifications, amendments, etc., and the Contractor’s offer as accepted by the District. The Contractor is hereby cautioned not to commence any billable work or provide any material, service or construction under this contract until Contractor receives an executed Purchase Order.

    Attested by:

    Date:____________________________

    This is NOT a Purchase Order

    Contract Term: Contract Term is one (1) year with options to extend for no more than five years.

    Contract Number: 90-20-092- ___ Effective Date:

    Expiration Date

  • REQUEST FOR QUOTATION Provide Hobart Dishwasher Equipment

    Preventative Maintenance & Repair Services 90-20-092-RFQ

    SCOPE OF WORK

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    SCOPE OF WORK:

    Introduction Maricopa County Special Health Care District dba Valleywise Health Facilities hereby solicits quotations from qualified respondents to provide Hobart Dishwasher Equipment Preventative Maintenance & Repair Services. Services may be required at various Valleywise Health locations throughout the Metro Phoenix Area.

    1.0 Overview The contractor shall provide all labor, supervision, materials, new parts, tools, equipment, travel, and all incidentals required and/or implied to provide proactive full preventive maintenance and repair services for the Hobart Dish Machines listed below:

    Valleywise Health Main Campus Hobart Model # FT900 Serial # 271192168

    Valleywise Health Desert Vista Hobart Model # CL44E. Serial # 85-1085326

    Valleywise Health Maryvale Hospital Hobart Model# CL44EN Serial# 85-1100772

    1.1 If additional Dish Machines are added throughout the Valleywise Health Facilities, they may be added to this contract if it is determined to be in the best interest of Valleywise Health.

    2. VENDOR REQUIREMENTS: The vendor shall:

    2.1. Adhere to the Valleywise Health Terms and Conditions identified within the solicitation.

    2.2. Provide a toll-free telephone number that is answered twenty-four (24) hours per day, three-hundred and sixty- five (365) days per year.

    2.3. Provide services at no additional cost Monday through Sunday, 24 hours, parts, labor, travel, parts, shipping, second trip or call backs.

    2.4 Unlimited number of calls

    2.5. Respond to the designated Valleywise Health representative’s call within thirty (30) minutes of receipt of the call.

    2.6. Response time on site after call:

    2.6.1 Emergency Response: On site within four (4) hours.

    2.6.2 Non-Emergency response: within twenty-four (24) hours

    2.7 Vendor must achieve a 80% compliance to these response times.

    2.8 Vendor shall have local parts available, if a needed part is not locally available contractor will expedite parts for next day air shipment at their expense.

    2.9 Working with the designated Valleywise Health facilities personnel shall create a scheduled maintenance call to identify potential problems and replace parts as approved by the designated Valleywise Health Facilities personnel.

    2.10 Provide additional service team members, to respond to multiple requests for services, in the service area identified by the PM, at the same time, as requested by the PM.

    2.11. Be responsible for Valleywise Health badges issued to vendor’s personnel and reimburse Valleywise Health for the cost of badges lost or not returned, at no additional cost to Valleywise Health. The PM will notify the vendor of the amount to be reimbursed.

  • REQUEST FOR QUOTATION Provide Hobart Dishwasher Equipment

    Preventative Maintenance & Repair Services 90-20-092-RFQ

    SCOPE OF WORK

    Page 4 of 46

    2.12. Provide all labor, equipment, tools, transportation, incidentals and methods of communication necessary to meet all requirements of the specified services throughout the term of the contract.

    2.13. Provide a plan that has unlimited number of service calls for the duration of the contract.

    2.14. Maintain a safe work environment at all times.

    2.15. Immediately report the existence of any unsafe condition(s), to the PM.

    2.16. Assign a Technician as the primary POC to coordinate all activities required for this service. All communications between the vendor and Valleywise Health should be between the assigned technician and PM.

    2.16.1. Maintain an up-to-date log of all activities including, but not limited to, project start and completion dates and times of current and future projects, work in progress, and completed projects.

    2.16.2. Attend status meetings, upon the request of the PM.

    2.16.3. Notify the PM within one hour of variances that occur in the submitted project schedule.

    2.17. Conduct driver’s license checks annually on vendor staff that drive to and from Valleywise Health facilities (owned or leased), to verify contract compliance.

    2.17.1. Be accountable and assume full liability for any and all damages.

    3. VENDOR PERSONNEL REQUIREMENTS

    3.1. INSTALLATION SUPERVISOR: The Technician shall:

    3.1.1. Be a permanent staff employee and shall serve as a primary POC for each project for Valleywise Health

    3.1.2. Be available on-site at all times, while services are being performed

    3.1.3. Be familiar with service requirements in the specification

    3.1.4. Attend Valleywise Health team meetings upon request

    3.2. ALL RESPONDENT PERSONNEL: All respondent personnel shall:

    3.2.1. Wear a clearly visible identifying name badge or uniform with an identifying logo.

    3.2.2. Present and maintain a neat appearance at all times.

    3.2.3. Communicate verbally in English, in a manner used in most office environments.

    3.2.4. Not be excessively loud or use personal multi-media or communication devices [e.g., portable radios, cellular phones (unless issued by vendor), MP3 players] while performing services on Valleywise Health property.

    3.2.5. No smoking in any/all Valleywise Health facilities

    4. LOCATION(S): Location(s) are in the Metropolitan Phoenix area.

    5. VENDOR PERFORMANCE: Vendor performance will be monitored on a regular basis by Valleywise Health.

    5.1. An unsatisfactory performance determination includes, but is not limited to:

    5.1.1. One service "call back" to correct the same problem within 30 calendar day.

    5.1.2. One instance within one year of vendor personnel assigned to a reconfiguration not having the experience to perform the service or perform a repair.

    5.1.3. T