Utilizing 8D Problem Solving can help you to meet customer requirements, meet ISO QMS requirements, and assist to create a unified, structured process to solving critical customer concerns.

This technique is commonly associated to the automotive industry because of customer specific requirements. It is practicable for use, everywhere.

Our training course includes a problem solving workshop that is built around a current, in-house problem at your facility and complements the fictitious problem included in the course book. Working on an actual problem from with your facility helps expedite the association of the 8D process, expedites the learning process for your team members and will improve the value of the course by moving away from the theoretical and book based learning to a hands-on, real life scenario that your team can relate to their everyday workplace environment. Please note that it is not likely the problem will actually be solved in one day but the 8D problem solving techniques will be deployed to help kick start the problem solving routine for your facility after we leave the classroom. The classroom workshop will conclude with solving the problem that exists in the workbooks. Students leave with practical, hands-on experience.

8D COURSE TOPICS 2003 Schedule :

Cleveland Nov 19 Indianapolis Dec 17

Call 317.202.9000 to schedule  

$495 per person

Save $300 with 90-day prepay

Save $200 with 60-day prepay Save $100 with 30-day prepay

The Manufacturing Team Problem Solving  Process

The 8D's   

Problem and Team Selection D#1 : Establish the Team

Analyze the Problem: Defining the problem

D#2 : Describe the Problem

Select and Verify a Short Term Solution

D#3 : Develop an Interim Containment Action)

Identify and Verify Root Cause D#4 : Define/ Verify Root Cause

Select and Verify a Long Term Solution

D#5 : Choose/ Verify Permanent Corrective Action

Gain Management's Support D#6 : Implement/ Validate Permanent Corrective Action

Standardize the Management Process D#7 : Prevent Recurrence

Periodic Meetings with Management D#8 : Recognize Team

Team Building and Group Dynamics

The Responsibilities of Management

Three Stages of Team Development Identify Key Improvement Opportunities

Effective Listening to Build Trust Periodic Team Review

Conflict Management Manage the change

Team Consensus Eliminate obstructions to change

Brainstorm, Organize and Prioritize Information

Effective Meetings     The Effective Team defined What Makes an Effective Team

Member The Action Plan: The Team

Purpose

Managing Member PersonalitiesThe Meeting AgendaThe Meeting Critique

This course is now affordably offered at your site.$3,000 for up to 10 persons includes all travel costsSave $500 with 60-day prepayment