69th Annual Meeting | February 7-10, 2016

69th Annual Meeting | February 7-10, 2016

69th Annual Meeting

Oklahoma City, Oklahoma

February 7-10, 2016 Table of Contents

President’s Message........................................................................................................................................................ 2

OKC Local Arrangements Committee Welcome ................................................................................................. 2

Conference Essentials ..................................................................................................................................................... 3

SACRAO General Meeting Sessions ......................................................................................................................... 4

Speakers .............................................................................................................................................................................. 5

Conference Program and Session Details .............................................................................................................. 6

2016 Corporate Partner Sponsors .......................................................................................................................... 25

2016 Exhibitors ............................................................................................................................................................... 28

Corporate Partner Sessions………………………………………………………………………………………………………..30

St. Pete Beach in 2017 ................................................................................................................................................. 31

Member Services ........................................................................................................................................................... 32

2015-2016 Executive Committee ............................................................................................................................ 33

2015-2016 Program Committees ........................................................................................................................... 34

2015-2016 Standing Committees .......................................................................................................................... 35

2016-2017 Executive Committee ............................................................................................................................ 36

Margaret Ruthven Perry Distinguished SACRAO Journalism Award ....................................................... 37

SACRAO Annual Meeting Outstanding Presenter Awards .......................................................................... 38

Distinguished Service Awards .................................................................................................................................. 39

Service Awards History ............................................................................................................................................... 39

Certificates of Appreciation ...................................................................................................................................... 40

Honorary Members ...................................................................................................................................................... 41

Meeting History ............................................................................................................................................................. 43

State and Regional Association Presidents ........................................................................................................ 45

2016 Local Arrangements Committee .................................................................................................................. 45

Map of Conference Area ............................................................................................................. Inside Back Cover

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President’s Message: Welcome to Oklahoma City!

Greetings from the great state of Ok-

lahoma! The Local Arrangements Commit-

tee and OACRAO are thrilled to be hosting

the 69th annual meeting for the Southern

Association of Collegiate Registrars and

Admission Officers!

America’s most beloved highway,

Route 66, has a rich and diverse history.

Oklahoma has played a huge part in that

history, being centrally located along the

route and holding the country’s longest

section of Route 66 running through our

capital city.

We welcome SACRAO members to

Oklahoma City, and extend a friendly wel-

come to get your kicks on Route 66 and

enjoy your stay in our capital city!

If you have any questions or concerns,

don’t hesitate to ask me or one of the LAC

members. We are excited to host the 69th

Annual SACRAO Meeting and hope you

have a wonderful experience

Welcome to Oklahoma!

Rick Edgington,

LAC Chair

Local Arrangements Committee Welcome

On behalf of the Executive Commit-

tee of Southern Association of Collegiate

Registrars and Admissions Officers, it is

my pleasure to welcome you to our 69th

annual meeting in Oklahoma City, Okla-

homa. It has been fifteen years since

SACRAO has held its annual meeting in

Oklahoma City. As you will learn from the

Local Arrangements Committee this

week, Oklahoma City is rich in history,

some of which you will experience during

the Tuesday Night Big Event at the Na-

tional Cowboy & Western Heritage Mu-

seum.

We have an exciting conference

planned, and I hope you have a great

experience and find the conference re-

warding and enjoyable. President-Elect

DeAnna Adams, along with the program

Vice Presidents, committee chairs and

committee members, have created a

magnificent program for us. The present-

ers have prepared their presentations, so

plan to attend as many sessions as possi-

ble. Local Arrangements Chair Rick Edg-

ington and his committee have worked

tirelessly to plan this meeting. It takes

many volunteers, working together, to

put an annual meeting together. You can

identify these people by the ribbons at-

tached to their name tags. Please show

them your appreciation.

In addition to program sessions,

there are many other events that are part

of the SACRAO experience. Plan to attend

everything! The Opening Session, Recep-

tion/Super Bowl Party with Corporate

Partners, Town Hall, Business Meeting, Big

Event and Plenary Breakfast. The Hospital-

ity room is an excellent opportunity for

informal conversation, networking and

catching up with old and new friends.

Take time to visit our Corporate Part-

ners in the Exhibit area to learn about

their products and services. We would not

be able to have a meeting like ours with-

out their participation.

I cannot believe my time is up! It has

been an honor and a privilege to serve as

SACRAO president this past year. It has

been an extremely rewarding experience.

I cherish all of the personal and profes-

sional friendships that I have developed

over the years through my activity in

SACRAO.

I invite you to participate fully in all

that SACRAO has to offer this week. Then

make plans to join me in 2017 in St. Pete

Beach, Florida, for SACRAO’s 70th.

Joe Papari

SACRAO President 2015-2016

Joe Papari

SACRAO President

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Conference Essentials

Registration, ID Badges,

Check-In and Pick up your Registration Packet

Feb. 6, 2:00 - 6:00pm

Feb. 7, 10:00am - 7:00pm

Feb. 8-9, 7:30am - 4:00pm

Wear your name badge to meetings and events. Tick-

ets are used for meeting/event entry and for door

prize drawings. Have your tickets with you!

Events for First-Time Attendees

Attend the First-Time Attendee Reception Feb. 7,

3:30-4:15pm

Join other First-Time Attendees at our Dutch Treat

Dinner Feb. 8, 6:00-10:30pm—sign up at the First-

Time Attendee Table and learn more!

Important Meetings Opening Session

Sunday Feb. 7, 4:30-5:30 pm

Town Hall Meeting

Monday Feb. 8, 5:15-6:00 pm

Learn about the issues to be discussed/voted on at

the Business Meeting

Business Meeting

Tuesday Feb. 9, 10:45 am-12:00 pm

Installation of new officers

SACRAO Breakfast for all attendees,

General Plenary Session

The Big Event

Social Event at the National Cowboy & Western Herit-

age Museum

Join us Tuesday night at the National Cowboy &

Western Heritage Museum! Experience a presentation by

Native American dancers and artists, and enjoy the official

state meal while listening to a presentation by Oklahoma’s

favorite son, Will Rogers! Round out the experience with

music provided by local university students!

Tuesday, Feb. 9, from 6:00-10:00pm

Corporate Partner Track

There are sessions, which our Corporate Partners have

sponsored, that allow them to showcase their products.

It is a great time to learn more about a technology,

product or service. See page 39!

Posters will be displayed at Cox Convention Center Tues-

day, from 9:00 am to 5:00 pm, for attendees to see. Pre-

senters will be available from 3:30 pm to ask questions

and hear more about the research.

Poster Sessions

Sunday, Feb. 7, 8:00 - 10:00 pm

Monday, Feb. 8, 8:00 - 10:00 pm

Tuesday, Feb. 9, 10:00 - 11:00 pm

Hospitality - Open to All

Wi-Fi Access

Wireless internet is complimentary in

the convention center and Renaissance

Hotel. You can upgrade to enhanced high

speed at the Renaissance for an addition-

al cost.

Convention Center Wi-Fi:

Access code: SACRAO2016

Password: Route66

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Sunday Evening at the

Opening Session

February 7, 2016

4:30 PM

Please join us at the Opening Session in Ballrooms A

and B at 4:30 PM. You don’t want to miss it. We have a great

keynote speaker, Dr. John B. Herrington.

The Opening Session is also a time where SACRAO

President Joe Papari will acknowledge the service and

achievements of many SACRAOans over the past year. Re-

ceive greetings from AACRAO, any program updates, and

up to date details from the Local Arrangement Committee.

Don’t miss it!

Sunday Corporate Partner

Reception & Super Bowl Party

February 7, 2016

5:30 PM

SACRAO thanks its Corporate Partners for their involve-

ment and sponsorship! Come meet them at a reception in their

honor in Ballrooms C,D.E immediately following the opening

session. During the reception, we will have generous appetizers,

cash bar, and will be hosting a Super Bowl 50 viewing party,

complete with games and prizes! We look forward to celebrat-

ing with Corporate Partners and saying Thank You for their

support.

Conference “Guidebook” App

Download Guidebook (free) on your

smartphone. You’ll have vital conference

information plus good intel about nearby

entertainment, dining, shopping, and

tours in the palm of your hand! The app is

available for download for iOS and An-

droid devices. Once you download Guide-

book, search for SACRAO 2016

Tuesday Morning at the Busi-

ness Meeting

February 9, 2016

10:45 AM

SACRAO is please to announce the awarding of Dis-

tinguished Service Award to:

Dorinda Harmon, College of Charleston

SACRAO is pleased to announce the awarding of

Honorary Membership to:

Michael George, University of Alabama

Dorinda Harmon, College of Charleston

Patrick Miller, Texas Christian University

Lydia Norfleet, Vanderbilt University

For additional information on SACRAO’s newest

Honorary Members, see the Announcements Board

near the registration booth.

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Dr. John B. Herrington

Sunday Night Keynote

Speakere Speaker

Dr. John B. Herrington is a native of

Oklahoma and a proud member of the

Chickasaw Nation. After earning a

Bachelor of Science in Applied Mathematics from the University of

Colorado at Colorado Springs, he completed a Master of Science

degree in Aeronautical Engineering from the Naval Postgraduate

School.

He is a retired Naval Aviator; a test pilot with over 4,600 hours in

more than 30 different types of aircraft.

In 1996, Herrington was selected by NASA to become an astro-

naut. He flew as a Mission Specialist on STS-113 in 2002, logging

over 330 hours in space and conducting three spacewalks totaling

nearly 20 hours. This historic mission was the first to honor an as-

tronaut as the first Indigenous person in space.

Following his career in the United States Navy and NASA, Com-

mander Herrington has been an ardent supporter of education,

specifically in the Native American community. He believes in the

importance of education so much that he helped found the Ameri-

can Indian Institute for Innovation in Rapid City, SD; a 501(C)3 non

-profit organization dedicated to increasing the number of Native

American students entering the STEM fields. Herrington's research

on the motivation and engagement of Native American students in

math and science led to his PhD in Education from the University

of Idaho in December 2014.

In 2008 he pedaled more than 4,200 miles across the length of the

United States speaking to Native American students and NASA

Explorer Schools about the importance of motivation and mentors

on their educational journey.

Dr. Herrington has been honored with numerous awards and two

honorary doctorates in science, one from the University of Colora-

do at Colorado Springs and the other from the South Dakota

School of Mines and Technology.

Dr. Glen D. Johnson

Wednesday Breakfast

Keynote Speaker

Dr. Johnson is the chief executive of-

ficer for the Oklahoma State System of

Higher Education. Johnson leads a state system comprised of 25

state colleges and universities, ten constituent agencies, two high-

er education centers and independent colleges and universities

coordinated with the state system. He reports to a constitutional

board whose nine members are appointed by the governor and

confirmed by the Senate.

Chancellor Johnson provides leadership on matters relating to

standards for Oklahoma higher education, courses and programs

of study, budget allocations for institutions, fees and tuition, and

strategic planning. He is responsible for an annual higher educa-

tion budget in excess of $1.9 billion as well as the state endow-

ment fund, with a market value over $661 million. He is responsi-

ble for OneNet, the state’s telecommunications network for govern-

ment and education, as well as the Oklahoma College Assistance

Program, which has guaranteed more than one million student

loans exceeding $2.5 billion in insured debt. Johnson directs 20

statewide scholarship programs as well as other programs, includ-

ing the State Regents’ Summer Academies in Math and Science

program and the statewide GEAR UP efforts.

Johnson became 8th Chancellor of the Oklahoma State System in

January 2007 after a national search. Before assuming the role of

chancellor, Johnson served as the 16th president of Southeastern

Oklahoma State University in Durant for ten years.

During his tenure as president at Southeastern Oklahoma State

University, Johnson implemented an $85 million capital campaign

to build a new student union, residence halls, arena and convoca-

tion center, biological sciences building, Small Business Develop-

ment Center and campus security, and a new large classroom

building. He also started the President’s Leadership Class and the

President’s Partners Private Fundraising Program.

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Conference Program and Session Details

Saturday, February 6 Audit Committee

2:00 PM - 6:00 PM Native American Room (Cox CC)

Conference Registration

2:00 PM - 6:00 PM Registration Desk (Cox CC)

Executive Committee Meeting

2:00 PM - 6:00 PM Grand Avenue (Renaissance Hotel)

Hospitality - Open to All (Badges required for entry)

8:00 PM - 10:00 PM Egbert & Biltmore (Renaissance Hotel)

Sunday, February 7 First Time Attendee Table

9:00 AM - 3:30 PM Beside Registration Desk (Cox CC)


10:00 AM - 7:00 PM Registration Desk (Cox CC)

Executive Committee Transition Meeting

10:00 AM - 12:00 PM Grand Avenue (Renaissance Hotel)

Workshop (S1)

1:00 PM - 3:00 PM

Program Committee Chairs and VPs


First Time Attendee Orientation & Reception

3:30 PM - 4:15 PM Meeting Rooms 14, 15 (Cox CC)

Opening General Session and Keynote Address

(Badges required for entry)

4:30 PM - 5:30 PM Ballrooms A, B (Cox CC)

Reception/Super Bowl Party with Corporate Partners for all attendees


5:30 PM - 10:00 PM Ballrooms C, D, E (Cox CC)

Hospitality - Open to All Conference Attendees



Workshop (S1) 1:00 PM – 3:00 PM S1.1 Meeting Room 7 From Dysfunction to Function: Building Effective Teams in the Workplace Using Patrick Lencioni’s The Five Dysfunctions of a Team as a launching point, this workshop will help participants identify areas for team improvement within their offices, and guide them to developing the start of an action plan for turning dys-function into function. Participants should come prepared to share challenges and successes, and to take a constructively

critical look at their workplace dynamics. Presenter: Elizabeth Wolfe (Marshall University) S1.3 Ballroom D Using Excel Pivot Tables to Analyze Student Data Imagine an Excel worksheet of student enrollment figures with hundreds or thousands of rows of data. The worksheet lays out all the data about your students’ academic history, bio/demo, courses and grades. It's a lot of data to deal with — listed in row after row and divided into multiple columns. How can you get information out of the worksheet? How can you make sense out of all of this data? You can get all the answers you need by using Excel PivotTables — it's like turning a mob of students into a marching band. A PivotTable quickly and easily turns all that data into small, concise reports that tell you exactly what you need to know.This workshop will focus on beginner through advanced skills. Presenter: Scott Harvey (Tri-County Technical College) (SACRAO Outstand-ing Presenter) S1.4 Ballroom E Womens Leadership Identity At first glance it appears that the glass ceiling has been

shattered! However, aspiring women leaders today are facing a

different obstacle, one that is subtle and indirect and if not un-

derstood, can derail women from their path. In this presenta-

tion, I will discuss how women must navigate around barriers in

order to advance in their careers. We will talk about how we

come to understand who we are and how this impacts us in our

interactions. Men are encouraged to attend as well to listen to

a different leadership point of view. Seasoned professionals,

newbies, all are welcome. Learn about external and internal

barriers and leave this session with more “Woman WISDOM.”

About the presenter: Cie Gee has been involved with many

leadership development programs including an advancement

program specifically for women and has served five years as the

co-chair of a co-ed faculty and staff leadership course at her

institution. She is a member of the American Association of

University Women and is currently working on her dissertation

in Higher Educational Leadership. Her focus of student is the

leadership identity of women in higher education.

Presenter:

Gennifer Cie’ Gee (University of Texas at San Antonio) (SACRAO

Outstanding Presenter)

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Monday, February 8

Fun/Exercise sessions (M0)

6:30 AM - 7:15 AM See Program

SACRAO Fun Run

6:30 AM - 7:15 AM In front of the entrance to the Cox CC


7:30 AM - 4:00 PM Registration Desk (Cox CC)

First Time Attendee Table

7:30 AM - 4:00 PM Besides Registration Desk (Cox CC)

Program Sessions (M1)

8:15 AM - 9:15 AM

Corporate Partners Exhibit Area Open

9:00 AM - 5:00 PM Ballroom C (Cox CC)

Poster Sessions

9:00 AM - 3:00 PM

Break with Corporate Partners

9:15 AM - 9:45 AM Ballroom C (Cox CC)

Plenary Sessions (PL1)

9:45 AM - 10:45 AM


11:00 AM - 12:00 PM

Lunch on your own

12:00 PM - 1:30 PM Downtown Oklahoma City

Networking Luncheon (Tickets required for entry)

12:00 PM - 1:15 PM

State Association Presidents' Lunch



1:30 PM - 2:30 PM


2:45 PM - 3:45 PM

Poster Sessions (PS)

3:30 PM - 5:00 PM


3:45 PM - 4:15 PM Ballroom C (Cox CC)


4:15 PM - 5:15 PM

SACRAO Town Meeting for All Conference Attendees


Dinner on your own


Dutch Treat Dinner for New Attendees (Sign up at First Attendee Table, All are welcome)

6:00 PM - 10:30 PM




Fun/Exercise Sessions (M0)

6:30 AM – 7:15 AM M0.1 Meeting Room 21 Exercise Session/Zumba Join your colleagues for an early morning fun workout! M0.2 Cox CC Entrance SACRAO Fun Run Join colleagues for an energizing run in downtown Oklahoma City! A Fun Run T-shirt is included with registration. Coordinator: Zoe Durant (Cameron University)

Program Sessions (M1) 8:15 AM – 9:15 AM M1.1 Meeting Room 1 #TRENDING Learn how to maximize the use of your internal resources to build your social media presence. By collaborating with campus partners and students, you can use the power of crowdsourcing to get your networks "trending" where it matters. We will look at case studies from NC State's undergraduate admission's fresh-man yield campaigns (#ncstate19, #ExpNCState, and #MyNCStateVisit) to get the conversation started. Presenter: Angela Brockelsby (North Carolina State University), Natalie Marie McCook Coordinator: Scott Robert Argo (Augusta University) M1.2 Meeting Room 16 Building a Graduate Admissions Office from Scratch First we had Graduate Schools, then we shifted to centralized admissions offices, and now we are splitting away and forming separate graduate admissions and recruitment offices. Working with the constraints of “that’s how we have always done it” and trying to fit the square peg in the round hole by squeezing gradu-ate admissions processes into a system designed for undergrad-uate admissions does not yield an efficient and effective gradu-ate admissions department. This session will address how to evolve from a centralized admissions office and establish a pro-ductive and successful graduate admissions office while collabo-rating with other departments and offices in order to increase efficiency and increase overall enrollment. Presenter: Dr. Tracey Sheetz (West Virginia University) Coordinator: Tara Carr

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M1.3 Meeting Room 19 Curriculum Rules in Banner Staying on the right road when managing curriculum data and rules can be a challenge. We all need to add new majors, mi-nors, and concentrations, while inactivating old codes. We need to maintain data integrity, while meeting demands for flexibility with multiple programs and field of study records, such as second and third majors, so that degree audits are accu-rate. This session will explore some of the issues faced at The University of Alabama (UA) in maintaining curriculum rules. Presenter: Dr. Kenneth Foshee (University of Alabama) Coordinator: Sheryl Burnette (East Tennessee State University) M1.4 Meeting Room 9 FERPA and Reverse Transfer: Making it Work LeRoy Rooker, former Director of the Family Policy Compliance Office at the US Department of Education, will provide infor-mation on how FERPA impacts reverse transfer processes and how your institution can remain FERPA compliant in this area. Presenter: LeRoy Rooker (AACRAO) Coordinator: Dr. John T. Fletcher (East Carolina University) M1.5 Meeting Room 2 I Don't Have Time forThat! Scheduling classes has become easier at Jacksonville State Uni-versity. Students are now seeing all the courses available within their selected time slots for the upcoming term prior to seeing their advisors. This session will cover the benefits of having College Scheduler on campus. Items discussed will be the ease of implementation, the marketing of the product to students, and the benefits felt campus wide. Presenter: Emily White (Jacksonville State University) Coordinator: Jean Mitchell (University of Arkansas, Fayetteville) M1.6 Meeting Room 3 Redefining College Readiness for Youth in Foster Care Alabama REACH is a three component program to bridge high school to post-secondary to the community. State social service agencies have partnered with Alabama REACH to help give stu-dents the key to freedom, the value of a good education. Students also have access to year round housing, emergency funding & scholarship opportunities. This session will discuss the needs assessment and program framework that has been developed to assist the needs of foster youth in Alabama as well as the concept of summer melt and how what it means to be college ready must be expanded for youth in care. Presenter:

Amber Capell Coordinator: Schernavia Hall (University of Alabama) M1.7 Meeting Room 14 Serving Those Who Serve: Supporting Military and Veteran Students through Policy and Procedure When thinking about the diversity of our campuses and provid-ing services for all populations, age is probably not the first fac-tor we consider. But age and experience change a student's approach to education. The experience of military service adds another consideration to the adult student challenge. With a sizable veteran population, Embry-Riddle Aeronautical Universi-ty has put policies and procedures into place to best serve these students. Please join us for an interactive discussion of Embry-Riddle’s residential and worldwide campuses’ support of mili-tary and veteran students, and consider how you might apply these ideas at your college or university. Presenter: Edward Trombley III (Embry-Riddle Aeronautical University - Worldwide), M.J. Caro (Embry Riddle Aeronautical University) Coordinator: Shelley Majors M1.9 Meeting Room 4 Title IX and the Admissions Process I. Title IX Overview: Explanation of the law and its gen-eral application with regard to higher education. II. Gender Discrimination in the Admissions Process III. Notice of Sexual Misconduct during the Admissions Process: When are institutions considered to have notice of a Title IX-related incident? IV. Admitting Students with Questionable Backgrounds: a. How could admitting a potential risk impact prevention efforts? b. How can an institution limit the risk? c. Case Law Examples V. Potential Liability: Office of Civil Rights Investigations and Civil Liability VI. Q&A Presenter: Beth Howard (The University of Alabama) Coordinator: Chad Jeremy Cox

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M1.10 Meeting Room 5 The Registrar Toolbox: “Next Level” Electronic Credentials Welcome to the Wild West! When it comes to expanding the academic record, institutions have free reign over an open plain of options. From electronic diplomas to co-curricular transcripts, micro-credentials to badges, higher education has plenty to work with. However, many institutions struggle to conceptualize the big picture of where we are going with these innovations. While our comprehensive model will not fit every institution, join us for a discussion of Elon’s “Next Level Student Credential Model,” designed to be a forward-thinking/future-oriented in-terpretation capturing a comprehensive student experience. The model is comprised of eight components, each of which facilitates student ownership of his or her university experience. Meant to be student-centric and anchored to the development of the ‘whole’ student, the model adds reflective depth to the university experience by giving students the ability to view aca-demic experiences alongside co-curricular experiences and self-assign importance as they see fit. Join us for a discussion of how eCredentials will evolve, strategies we use to educate students about the tools we create, and hear an update on Elon’s role to extend the credential by viewing the latest version of the Visual Experiential Transcript. Presenter: Dr. Rodney Parks (Elon University), Dr. Tom Green Coordinator: Linda G Holland (University of Arkansas Community College at Morrilton) M1.11 Meeting Room 15 Improved Course Scheduling Drives Results in Completion and Efficiency Colleges and universities are using data to align schedules with guided pathways and student course needs. The result is im-proved velocity to program completion and campus efficiencies. Ad Astra Information Systems’ Higher Education Scheduling In-dex (HESI™) reflects national averages of key student and cam-pus performance metrics that enable institutional leaders to evaluate resource allocation and seize opportunities for im-provement. In this session, innovative campus leaders will share their stories and you will learn how your institution can leverage existing degree audit and advising data as well as the HESI met-rics to facilitate change and improve student outcomes. Presenter: Jennifer Chadwick Louis Edward Jimenez Sr (Texas State University-San Marcos), Cindy Sullivan M1.12 Meeting Room 8 Advancements in Commencement Activities Presenter: Al Suckow (Lifetouch Special Events)



Plenary Sessions (PL1) 9:45 AM - 10:45 AM PL1.1 Meeting Room 1 FERPA for a Changing World FERPA, the main federal law that protects student privacy, may be over 40 years old, but there has been a lot of activity at the federal, state, and local level on the issue of student privacy over the last year. This interactive session, led by Michael Hawes from the U.S. Department of Education's Office of the Chief Pri-vacy Officer, will discuss recent developments relating to stu-dent privacy, and what they mean for you. Presenter: Michael Hawes (Department of Education) PL1.2 Meeting Room 2 Regional Accreditation Updates An update on agency standards and policy statements affecting the work of Admissions and Records professionals. Presenter: Steven Sheeley (SACS)

Program Sessions (M2) 11:00 AM - 12:00 PM M2.1 Meeting Room 3 A Mission–Driven and Market–Smart Approach to Strategic Enrollment Marketing Marketing has become a central element to successful enroll-ment management. With shrinking populations of traditional college–bound students, scarce resources on campus, & com-petitors creeping from every corner, how can colleges & univer-sities leverage enrollment management & marketing strategies to meet institutional goals? Millsaps answered this question by examining our mission, vision, & strategic plans, which provide the foundation of Millsaps’ core ideology & a map of our envi-sioned future. They give meaning to our work & must inform our brand. The session will provide some background data & theory, then bridge into engaged discussion of strategies to make insti-tutional authenticity relevant to prospective students and their parents. Presenters: Dr. Robert J. Alexander (Millsaps College) Robert Pearigen (Millsaps College) Coordinator: Cindy L. Peterson (Piedmont College)

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M2.2 Meeting Room 4 Birds of a Feather - IT This session is an opportunity for members in the Information Technology area, who support Registrar's and Admissions Offic-es, to discuss their challenges, experiences and insight with different systems and processes. Presenter: Nancy L. Umphres (University of Arkansas, Fayetteville) M2.3 Meeting Room 8 An Administrative Approach to Project Management George S. Patton allegedly quoted “A good plan violently execut-ed now is better than a perfect plan executed next week”. That said, a well thought out plan can save a project team a great deal of anxiety and frustration. Moreover, a well thought out and purposefully executed plan can save considerable time and money as well as enhance the reputation of the project leader and project team. As such, Project Management is not only for IT and PMO professionals. This session will provide an administra-tor’s view and approach to effective project management; out-line the components of project management such as require-ments determination and communication strategies, as well as cover the benefits and value gain using real world examples in a registrar’s office. Presenter: Brenda Schumann (University of Texas at Austin) Coordinator: Robin R Carr (University of Arkansas, Fayetteville) M2.4 Meeting Room 5 Encouraging Positive and Productive Group Dynamics There is power in combining the talents of many individuals, and strong teams contribute more than the sum of their parts. Re-searchers have found that when a team has a positive dynamic, its members are nearly twice as creative as an average group. Adopting positive habits, along with sporadic reviews and as-sessments, will keep teams on mission. This session presents a practical toolkit to promote collaboration, problem solving, and goal achievement. Presenter: Dana Culton Coordinator: Erica Alvarez M2.5 Meeting Room 16 Full Steam Ahead with Reverse Transfer The University of Texas at Austin has worked with NSC and Lone Star Community College through the beta phase to implement an NSC-mediated reverse transfer system. UT Austin’s system builds on the software written and lessons learned in a pilot pro-ject with partner Austin Community College. The talk will explore aspects of the implementation, including planning, implementa-tion, pitfalls, and pleasant surprises from the point of view of technical staff. The end result is a reliable process which other

institutions can use to make sure students have an opportunity to obtain available credentials. Presenter: Aaron Radicke Coordinator: Ronnie Chalmers Jr (North Carolina State University) M2.6 Meeting Room 19 Let's Eat Grandma, or Let's Eat, Grandma? Publication Proof-reading Basics Do your modifiers dangle? Are you afraid of commas? Do semi-colons make you hesitate? Have you had to ponder if it's/its there, their, or they're? Do you sweat over using who or whom? Do you have flashbacks to Conjunction Junction? Come learn about common grammatical mistakes found in office publica-tions and how to find and fix them. Presenter: Dr. Rheanna Painter Plemons (Western Kentucky University) Coordinator: Susie Coleman Archer (Vanderbilt University) M2.7 Meeting Room 14 Many Hats, One Head: How to Survive--and even Thrive--When Pulled in Many Directions Registrars in small schools may have broad-ranging responsibili-ties and little to no support staff. Learn how to survive — and even thrive — in such a challenging position. A sense of humor is absolutely required. Presenter: Dr. Steve McLeod (Harding University Main Campus) Coordinator: Wayne Banks (Southern Arkansas University Tech) M2.8 Meeting Room 15 Navigating the Land of Lost Students Students come in a variety of shapes and sizes. In Admissions, we tend to assume that they are being provided with all re-sources and knowledge on the college application process or that they are independent and capable of navigating everything on their own. However, many of these students don’t have easy access to a guidance counselor, they may not come from a fami-ly of college graduates, and they simply don’t know where to begin with the application process. How do you prevent these students from falling through the cracks? Join us for a session that will cover the tactics on harboring the lost students and guiding them to graduation. Presenter: Sara Beth Spearing, Amber Capell Coordinator: Schernavia Hall (University of Alabama)

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M2.9 Meeting Room 7 Understanding SEVIS This session will cover changes in the Student Exchange Visitor Information System process and help attendees understand how to ensure compliance and avoid sanctions. Information concern-ing I-17s, I-20s, I-515As, Primary Designated School Official and Designated School Officials, full-time, commuter and bordering students will be presented. Sul Ross State University-Rio Grande College – F-1 Joint Transfer Form at SR RGC/Southwest Texas Junior College will be discussed. Presenter: Dr. Claudia R. Wright (Sul Ross State University) Coordinator: Amy K. Clines (Columbus State University) M2.10 Meeting Room 1 Update on Legislative and Regulatory Issues and Advocacy This session will include an overview of how legislation is im-pacting higher education and a summary of the current hot topic issues. In addition, the presenter will share ideas for available resources. Presenter: Dan D Garcia (AACRAO) Coordinator: Scott Dittman (Washington and Lee University) M2.11 Meeting Room 2 Empower your students by simplifying scheduling! How Stu-dent Schedule Planning Benefits The Entire Institution Are you challenged to improve student service, increase enrolled credit hours, and enhance course demand accuracy? Mike Ayers will demo the functionality of the schedule planner and share the benefits for students and administration. College Scheduler provides every possible schedule option to your students, reduc-ing frustration during registration. At the same time, administra-tion benefits from real-time course demand, enrollment optimi-zation, and bulk scheduling specific student populations. By providing a more efficient and user-friendly registration process, students can maximize courses taken each semester which sup-ports increased enrollment credit hours and on-time graduation. Presenter: Mike Ayers (College Scheduler LLC) M2.12 Meeting Room 9 Credentials Solutions: The Total Package Transcript Solution Credentials Solutions has driven innovation in High Education since 1997 by automating transcript ordering, processing and fulfillment. Having the largest electronic transcript sending and receiving network in the industry allows our integrated system to deliver transcripts in EDI, XML and PDF formats. Couple this capability with our print and mail service eRoboMail and we are able to optimize transcript delivery based on the receiving schools’ preferences. Come to our session and hear Ryan Garri-ty, Assistant Registrar at Tulane University, Joshua Chovanec,

Associate Registrar at Louisiana Tech University, and Lou Jimenez, University Registrar at Texas State, discuss how we offer the best combination of solutions and service for their insti-tutions. Presenter: Joshua Hoagland (Credentials Inc.)

Lunch On Your Own

Networking Luncheon (L1) 12:00 PM – 1:15 PM

(Ticket required for entry) L1.1 Ballroom D Admissions Networking Luncheon L1.2 Ballroom E Registrar Networking Luncheon

Program Sessions (M3) 1:30 PM – 2:30 PM

M3.1 Meeting Room 1 Birds of a Feather Session: Best Practice for the Student Educa-tion Plan in Degree Works A proposed session to discuss how schools are using the Student Education Plan(SEP) in Degree Works and what the best practic-es for the SEP are. We will also do a comparison of using plan templates vs creating plans from scratch. East Tennessee State will facilitate a discussion on how the four year plans has trans-form curriculum plan and the advising process. Presenter: Evelyn Roach (East Tennessee State University) Coordinator: Dr. Thomas Donohoe (East Tennessee State University) M3.2 Meeting Room 2 Get in the Game: Bridging the Gap Between Athletics and Aca-demics Murray State University strives for excellence on and off the playing field. This philosophy that both academics and athletics are significant parts of the total institution is emphasized by our "Academic Game Plan". With this in mind, learn how Murray State University works as a team to help the students win big on and off the field! This session will examine some of the ways the Athletic Department and the Office of the Registrar partner to-gether to reach the common goal of graduation. Items discussed will be the development of a game plan, using technology to our advantage, and where to go from here. Presenter: Mandy Youngblood Coordinator: Bill Burig (Duke University)

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M3.3 Meeting Room 3 Creation of an Integrated Data Center This session covers the creation of the Integrated Data Center at Tri-County Technical College. The IDC is the primary resource for information/services related to enrollment processes (i.e. admis-sions, matriculation, financial aid, completion). The IDC facili-tates the collection, entry, and analysis of student data ensuring accuracy/integrity. Emphasis on analysis/interpretation within the framework of supporting continuous improvement and stu-dent success is paramount. Overarching objectives of the Inte-grated Data Center include: Centralizing the data processing Leveraging data to inform strategic decisions Streamlining processes/minimizing redundancy Improving office communications Understanding the holistic lifecycle view of students Presenter: Scott Harvey (Tri-County Technical College) (SACRAO Outstand-ing Presenter) Coordinator: Brad E. Barron (Furman University) M3.4 Meeting Room 4 Been There, Done That...Loved it! Pointers from SACRAO Past Presidents - conference participants are invited to a casual but valuable session where SACRAO past presidents will share their advice for leading successful careers, serving as exemplary leaders, and taking full advantage of SACRAO. Other 'Past Presidents' may join in! Presenters: Dr. John T. Fletcher (East Carolina University) Susie Coleman Archer (Vanderbilt University) Dorinda Q. Harmon (Honorary Member) Mary W. Kincannon (Texas Christian University), Sara L. Marchello (College of William and Mary), John A. Hall (Southern Methodist University) M3.5 Meeting Room 15 Pre-Register Your New Incoming Students With increasing enrollment, Texas State needed to find a way to streamline their New Student Orientation process in order to have more session over the summer. Part of the solution is pre-registering new incoming student in at least nine hours. Come find out how Texas State uses a CRN export from College Sched-uler to accomplish this task! Presenter: Melissa Hyatt (Texas State University-San Marcos) Coordinator: M3.6 Meeting Room 9 Integrating Curriculum and Catalog with CourseLeaf Transform and energize your catalog to engage and attract stu-dents. Simplify how faculty change the curriculum with power-ful, automated tools. Give departments and registrars the power to create an efficient, coordinated schedule of classes -- all with CourseLeaf's integrated Catalog, Curriculum, and Section Sched-

uler software. Come see for yourself! Presenter: Lee Brintle (CourseLeaf from Leepfrog Technologies), Greg Soare (CourseLeaf from Leepfrog Technologies) M3.7 Meeting Room 5 Nothing Fancy Over Here: Class Scheduling without Software There are lots of great products that can help with class schedul-ing; however, not all institutions are able to afford or implement such programs and are left to fend for themselves. Find out some techniques, tips, and maybe a little therapy on planning an effective class schedule and room utilization chart without soft-ware. Presenter: Casey Capps (Martin Methodist College) Kathi Wilson (Maryville College) Sheryl M. Gray (Carson-Newman University) Coordinator: Renee Roach (Cameron University) M3.8 Meeting Room 14 Supporting Online Students: A Case Study of Georgia Tech's MS in Computer Science Within the context of Georgia Tech's online Master of Science in Computer Science, this session will explore opportunities and challenges related to providing services and information to online students. Ranging from the question of how the institu-tion can make these students feel connected to the campus community to the question of how the students can learn to navigate the rules, regulations, and systems of the institution, the session will provide some insights and raise some questions about what the future may hold for service to this distinct popu-lation. Presenter: Reta Pikowsky (Georgia Institute of Technology) Coordinator: David H. Stones (Honorary Member) M3.10 Meeting Room 7 Beyond the #Hashtag: How Small Colleges Can Use Social Me-dia for Free Marketing This session will focus on the emerging trends of social media used by High School students. "Hashtagging" has become a big part of social media, especially on Twitter and Instagram. We will show how two different small colleges have used social me-dia #hashtags to promote their school during school events, such as visitation days and orientations. Key Learning Points: Social Media can be a great tool for recruiting High School students are on their phones, but they aren't us-ing it to make phone calls. Marketing can be free just for #hashtagging! Presenter: Travis Hinkle (West Liberty University) Coordinator:

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M3.11 Meeting Room 8 It’s About Time: Take Charge of Your Catalog & Curriculum : Feeling the pressure of yet another catalog revision cycle? Flus-tered by a broken governance process? No more! In this session, Christopher Knauer, University Registrar at the University of North Carolina at Charlotte will share how UNCC utilizes Acalog and Curriculog to organize and publish interactive course infor-mation in real time, while maintaining a comprehensive audit trail of every curricular decision. Learn how you can save your staff time, your institution money, and yourself aggravation — discover a better way. Presenter: Christopher Knauer (University of North Carolina-Charlotte) Gina Monaghan (Digital Architecture)

Program Sessions (M4) 2:45 PM – 3:45 PM M4.1 Meeting Room 1 emPOWERing women TOgetHER By empowering women together, regardless of YOUR gender, we can begin to address concerns like alarming wage gaps, un-conscious bias in the workplace, and suitable environments for nursing mothers. This session explains how each person can do his or her part to address the issues presented. Presenter: Berri O'Neal Coordinator: Shannon Tipton (Eastern Kentucky University) M4.2 Meeting Room 2 A Value Greater than Cost: Communicating the Unique Worth of Your Institution In a social and political climate that promotes a two-year com-munity college education, four-year institutions have an uphill battle to face. While four-year schools may never win the fight for the cost-based argument, they can provide something of even higher worth – a unique value proposition for their institu-tion. Learn more about how to identify and relay the attributes of your college or university that make it a life-long value to pro-spective students, specifically when corresponding with incom-ing freshmen. Presenter: Kathryn Doyle Amburn (Carson-Newman University) Coordinator: Arlena Stanley (Georgia Perimeter College) M4.3 Meeting Room 3 Campus Visit Day - Round Table Campus visit events such as Open House or Scholarship Days have a lot of similarities from one institution to the next. How-ever, for all of the similarities there are just as many differences. This round table discussion will allow individuals the opportunity to share ideas from their campus visit events that make the event a success or inquire for ideas on how to improve events that have not been successful. Bring your ideas and questions and let the campus visit begin!

Presenter: Patrick Frazier (Western Carolina University) Coordinator: Randy Scaggs (North Arkansas College) M4.4 Meeting Room 4 Blame it on Financial Aid Over the past 1-1/2 years, the federal government has mandat-ed changes in enrollment reporting for financial aid purposes. This session will cover how the University of North Alabama and Jacksonville State University have made the required changes and the impact it has had campus wide. Presenter: Sherri Hester Emily White (Jacksonville State University) Tori Gaddy (Jacksonville State University) Coordinator: Wayne W Van Ellis (Columbus State University) M4.5 Meeting Room 5 Does Diversity Matter? An Examination of Diversity’s Affect on Predominately White Institutions vs. Historically Black Universi-ties from the 1960’s to the Present With the recent commemoration of the 50th anniversary of the Civil Rights Act of 1964, the evolution of the issue of diversity must be examined. This session will explore the racial and socio-economic changes over time, funding structures, recruitment and retention strategies, and relevance of diversity issues at pre-dominately white institutions vs. historically black colleges and universities from the 1960’s to the present. Presenter: Charlie Folsom, Jr. (University of Tennessee) Loretta McDonald (Fisk University) Coordinator: John Freeman Whitney III (University of North Carolina-Wilmington) M4.6 Meeting Room 14 Great Beginnings: Pre-Orientation Online Registration for New Students This session will address the challenges of providing the best possible registration experience for new students during sum-mer orientation. Learn how one college transformed the course registration process at summer orientation from an inefficient schedule-building function into a personalized advising and rela-tionship-building opportunity for faculty advisors and students with the addition of a pre-orientation, online registration pro-gram. Presenter: Kathi Wilson (Maryville College) Coordinator: Timothy P. Culhan (Centre College)

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M4.7 Meeting Room 7 VA Certification: Centralizing the Process How do you effectively handle 2500 veterans over 5 different campuses? Tarrant County College went from certifying veterans benefits on 5 campuses (sometimes with varying processes) to one centralized process. This session will cover how we central-ized the certification process using our existing technology. We’ll walk through the circumstances leading up to the decision to streamline the process and the things we learned along the way. We will describe the functions that our central processors perform as well as what students can still do on the individual campuses. Presenter: Nichole Mancone (Tarrant County College) Coordinator: Joshua Anton Chovanec (Louisiana Tech University) M4.8 Meeting Room 15 LSU Cares----It Takes a Village Bringing every corner of campus together to help students find the resources available to help them be the best student that they can be. (I am working on the description and will fill in soon) Presenter: Brian C. Antie (Louisiana State University) Coordinator: Jeremy Gray (Georgia Institute of Technology) M4.9 Meeting Room 16 Who Needs Paper and Pencil? Online Graduation Processing The University of Alabama has used the Banner Graduation Ap-plication and an associated set of workflows since 2009 replac-ing an outdated pencil and paper process. Join us as we discuss the benefits and pitfalls of this process that has revolutionized how UA handles graduation processing. We will also discuss re-porting surrounding graduation from both our student infor-mation system, workflow tables, and DegreeWorks. Finally, we will present continuing enhancements that make graduation processing even better for faculty, staff, and students. Presenter: Mary Ellen Hanna (University of Alabama) Coordinator: Charles L. Kettlewell (University of Texas SW Med Center-Dallas) M4.10 Meeting Room 19 Waitlisting from Top to Bottom Learn how waitlisting began on our campus, who was involved, how it has developed, and what it is like today. Learn the key role our technology area played into the initial, midterm, and later developments as waitlisting began to change on our cam-pus. Learn how we developed reports to show our academic departments the true demand that is often hidden with surface viewing of waitlisted students only. Learn our challenges in working with academic departments to finally accept waitlisting

so that now it is one of our routine tools that they use to help fill seats in their sections. And learn how we hope to replace wait-listing by using course demand scheduling predictive analytics. Presenter: Dr. Joseph R. DeCristoforo (University of Texas at San Antonio) Ginnifer Cie' Gee (University of Texas at San Antonio) Coordinator: William Bryant Faust IV (Louisiana State Health Sci Ctr-New Orleans) M4.11 Meeting Room 8 Empower your students by simplifying scheduling! How Stu-dent Schedule Planning Benefits The Entire Institution! Are you challenged to improve student service, increase enrolled credit hours, and enhance course demand accuracy? Mike Ayers will demo the functionality of the schedule planner and share the benefits for students and administration. College Scheduler provides every possible schedule option to your students, reduc-ing frustration during registration. At the same time, administra-tion benefits from real-time course demand, enrollment optimi-zation, and bulk scheduling specific student populations. By providing a more efficient and user-friendly registration process, students can maximize courses taken each semester which sup-ports increased enrollment credit hours and on-time graduation. Presenter: Mike Ayers (College Scheduler LLC) M4.12 Meeting Room 9 Clean your data. Streamline processes and cut costs with CLEAN_Address Presenter: Eric F Paillet (RunnerTech)



Program Sessions (M5) 4:15 PM – 5:15 PM M5.1 Meeting Room 9 Leading from Among Most leaders use a “pedestal” approach to leadership. This presentation will unpack five leadership lessons characterizing the leadership style of Jesus as discussed in the book, Incarnate Leadership written by Dr. Bill Robinson. Participants will examine leadership and management concepts which both recognize the need for hierarchical leadership and attack the barriers created by a “top to bottom” leadership style. This session is geared to-ward leaders from faith-based institutions, but all are invited to attend. Presenter: Sheryl M. Gray (Carson-Newman University) Coordinator: David H. Fulmer, III (Oral Roberts University)

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M5.2 Meeting Room 1 When You Don't Work at Your Alma Mater How do you answer the "So, did you go here?" question when you did not, in fact, go to your school of employment? Join us for an honest talk about the challenges (and advantages!) of recruiting for a school that isn't your alma mater. We'll share our stories about transitioning into new roles at new schools as well as helpful hints for employees and supervisors alike. Bring your own experiences to share, too. Presenter: Douglas Brady Coordinator: Sandra L Davis (Georgia Highlands College) M5.3 Meeting Room 2 Ethics: Does it Still Matter? Does your office struggle with finding staff with ethics of steel? Do you find yourself often wondering what happened to the "good old days," when staff would never think to discuss per-sonal information, let alone divulge it without considering the risks? Listen to one presenter's ethical dilemma when she was presented with an offer to just say 'yes,' a person had received a degree (falsely), how she handled it, and what we as profession-als need to keep at the forefront in protecting the data we hold. Presenter: Brandy Denise Piner (University of Texas Hlth Sc Ctr-San Anto-nio) Coordinator: Janet L Davis (Honorary Member) M5.4 Meeting Room 3 Financial Literacy - Assisting Students In Making Wise Financial Decisions While Obtaining A Degree Students are faced with financial choices and decisions that can impact them for the rest of their lives and are usually not given the tools to make responsible decisions. The University of Texas at Arlington developed a Student Money Management Center to assist students in handling these issues. This session will deal with the establishment of the Center and how it has developed. Speaker: Shakeela Hunter, Director UT-Arlington Student Money Management Center. Presenter: Shakeela Hunter Coordinator: Richard Jimmerson (University of Texas at Arlington) M5.5 Meeting Room 4 I'm Not Perfect! Why Accepting Imperfection in Yourself and Others is a Good Business Plan. Even registrars can accept how NOT being perfect can be a strength in the office. Constantly striving for perfection can pre-vent us from being our best and lead to ineffectiveness, more stress, and less creativity in our work (and 'life'). This session offers ideas on how you can develop realistic expectations, im-prove your health, and develop patience for the imperfections

of others. Presenter: Barbara L. Rowe (Washington and Lee University) Coordinator: Michele Forbes (Louisiana State University) M5.7 Meeting Room 7 Planting the Seeds of Career Advancement Planting the Seeds of Career Advancement metaphorically bridge growing a garden from a seed planting, growing and har-vesting. Concepts to include: the value of seed: The Value of yourself and Honoring the Value of others. Growing Where you planted: Be a Contributor, Seeking Opportunities to Solve Prob-lems, Be an Advocate for Your Team/Leadership Harvest Time: Promotion Presenter: Marsais Broadway (Tulsa Community College) Coordinator: Angela Morales M5.8 Meeting Room 14 There's An Exception For That! We all deal with exceptions to university policies so often that sometimes it feels like the exception has become the policy. Can every policy have an exception? Do you ever wonder if an exception has been granted for a particular policy and if so un-der what conditions? How do you document and track when an exception is granted or denied? Learn more about how Murray State's IT staff created a Policy Exception database to track ex-ception requests, explain outcomes, tag who was involved, and indicate if the issue was escalated to another office for safety reasons. The database is accessible to all Registrar Office staff and has proved a valuable resource for searching, documenting, and SACS assessment reporting. Presenter: Tracy Roberts (Murray State University) Coordinator: Robin Mateo (Rollins College) M5.9 Meeting Room 15 Using Automatically Generated Reports to Increase Workflow Accuracy This session discusses how the Roanoke College Registrar’s Office uses automated reporting— via Entrinsik Informer— as a check on daily workflows. Two chief intentions of this enter-prise are to: 1). Highlight irregularities, inaccuracies and signifi-cant changes to student data that were initiated the previous workday/workweek; and 2). Automatically deliver pertinent information to constituencies across campus. Presenter: C. Lockett (Roanoke College) Coordinator: Dr. Patricia Lynne Chaffin

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M5.10 Meeting Room 16 What Would I Do If I Woke Up a WOman? Male leaders are encouraged, even expected to be assertive, confident, and outspoken. Women leaders are often charac-terized as bossy, aggressive, or downright mean. Why is this the case? This session will address the issue of the double standard for women versus men in leadership roles in higher education. It will also discuss through brainstorming ways to overcome many of these self-imposed labels women in leader-ship roles have been given. This session will also address the myth of can women have it all? The session will also discuss the importance of mentorship amongst female professionals as well as explore what mentorship looks like. Presenter: Dr. Angela Neal (Volunteer State Community College) Coordinator: Paula Fine (Hardin-Simmons University) M5.11 Meeting Room 8 Got Transfer?! Want Transfer?! NEED Transfer?! The transfer tools (TES® and Transferology™) from Colleg-eSource can change the way that you recruit transfer students to your institution. TES is a database of over 90,000 catalogs and over 74 million course descriptions that can streamline your credit evaluation processes. Transferology allows you to show prospective students how their courses may transfer to your institution, saving both time and generating interest in your institution from our nation-wide network. Join us at our session to introduce you to these great tools for enhancing the transfer profile of your institution. Presenter: John Panzica (CollegeSource, Inc.) M5.12 Meeting Room 19 Diplomas:Paper and Electronic, now you need both! Come and learn about the Certified Electronic Diploma (CeDiploma), a transactional document that provides the stu-dent with an alternative to the transcript allowing the recipient, from employers, Governments and Embassies, to independent-ly validate the document and is already accepted by State Gov-ernments and the Federation of State Medical Boards. Join us for more information about this truly revolutionary product as well as the easiest and fastest way to order and deliver paper diplomas directly to your students. Presenter: Christopher Jackson (Paradigm, Inc) Elizabeth Kunde (Paradigm, Inc)

Poster Sessions (PS) 3:30 PM – 5:00 PM PS.1 Serving Today’s Student Veteran: Challenges on the Front Line The current research examines the experiences of customer service representatives in institutions of higher education in providing various services to returning student veterans. The study seeks to examine whether student services offices per-

sonnel student veteran behavior has changed over the course of the last five years. It is estimated that that 12% of gulf war veterans have PTSD (National Center for PTSD, 2015) in a given year combined with the growth of veterans using the Post 911 GI Bill (more than 900,000 between 2000 and 2012) the possi-bility of seeing PTSD related symptoms emerge on campus is a viable concern. Presenter: Alexander H Taylor PS.2 Curriculum Visualization: Vison for the Future A new concept of curriculum visualization is in the works at Elon University’s Registrar’s Office. The new visualization sys-tem will straightforwardly diagram for students where each class leads and help them plan out what classes to take. The system will also help instructors and department chairs easily identify courses that cross curriculums and create bottlenecks for students. The final objective of the project is to become fully integrated into Elon’s online academic catalog and to be completely interactive with course descriptions and offering information in the catalog. Presenter: Blake Blake Whitesell PS.3 Assessing the Value and Utility of Elon University’s CeDiploma Beginning in the spring of 2015, all Elon University graduates now receive a Certified Electronic Diploma (CeDiploma), which is identical to their 11x14 printed diploma. Each CeDiploma features a unique alphanumeric code, and can be verified by any recipient as authentic through the university’s website. It can also be emailed or uploaded to social media. This is just one of the steps Elon University is taking to create a “digital portfo-lio” for its alumni that will also benefit employers. Along with the Co-Curricular Transcript, the CeDiploma is on the cutting edge of capturing college credentials as well as improving credi-bility of job applicants. The authors present common themes among students’ expectations and usage of the CeDiploma, recommendations for improvement to marketing communica-tions to students, and methods of integrating the CeDiploma with other credentials. Author: Alexander Taylor Presenter: Alexander H Taylor Dr. Rodney Parks (Elon University) PS.4 Perceptions of Parental Roles in Choice of Undergraduate In-stitution Have you considered the role parents play in the students' se-lection of undergraduate major and institution? This session will discuss findings from interviews with current first genera-tion college students sharing how their parents influenced their decision to attend NC State University and select specific ma-jors, as well as how the parents supported their students through the college search process. Presenter: Stacy Fair

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SACRAO Town Meeting for All Conference Attendees


Dinner on your own


Dutch Treat Dinner for New Attendees

(Sign up at First Attendee Table, All are wel-come)

6:00 PM - 10:30 PM




Tuesday, February 9 Fun/Exercise session (T0) 6:15 AM - 7:00 AM 2016 & 2017 LAC Members Breakfast 7:00 AM - 8:00 AM Kingkade (Renaissance Hotel) Journal Editorial Board Breakfast 7:00 AM - 8:00 AM Grand Avenue (Renaissance Hotel) Conference Registration 7:30 AM - 4:00 PM Registration Desk (Cox CC) Program Sessions (T1) 8:00 AM - 9:00 AM Break with Corporate Partners 9:00 AM - 9:30 AM Ballroom C (Cox CC) Corporate Partner Exhibit Area Open 9:00 AM - 3:00 PM Ballroom C (Cox CC) Program Sessions (T2) 9:30 AM - 10:30 AM SACRAO Annual Business Meeting for all attendees 10:45 AM - 12:00 PM Ballrooms A, B (Cox CC) 2016-2017 Program Committee Working Lunch

12:00 PM - 1:30 PM Meeting Rooms 14, 15 (Cox CC) Lunch on your own 12:00 PM - 1:30 PM Downtown Oklahoma City SACRAO Past President’s Luncheon 12:00 PM - 1:30 PM Off site Program Sessions (T3) 1:30 PM - 2:30 PM Break with Corporate Partners 2:30 PM - 3:00 PM Ballroom C (Cox CC) Program Sessions (T4) 3:00 PM - 4:00 PM Program Sessions (T5) 4:15 PM - 5:15 PM The Big Event 6:00 PM - 10:00 PM National Cowboy & Western Heritage Muse-um Hospitality - Open to All Conference Attendees (Badges required for entry) 10:00 PM - 11:00 PM Egbert & Biltmore (Renaissance Hotel)

Fun/Exercise session (T0) 6:15 AM - 7:00 AM T0.1 Meeting Room 21 Exercise Session/Zumba Join your colleagues for an early morning fun workout!

Program Sessions (T1) 8:00 AM - 9:00 AM

T1.1 Meeting Room 5 A Robust Reporting and Scheduling System We have been using the same reporting and scheduling system at UTSA now for more than a decade, but what our system looks like now is very different from what it looked like when we first started out. During this session we will review the robust fea-tures of our reporting and scheduling tool, including the ability to use multiple reporting technologies that offer a wide range of reporting scheduling options. Presenter: Dr. Joseph R. DeCristoforo (University of Texas at San Antonio) Jamie Trevino Coordinator: Amy Gleason (Duke University)

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T1.2 Meeting Room 2 Maximizing the Efforts of Regional Recruitment This presentation will address the benefits of regional recruit-ment for colleges interested in potentially starting a position as well as cover management practices for college with current regional recruiters. Discussion topics include: time manage-ment, communication flow, costs/expenses, and applying data towards regional recruitment practices. Presenter: Taylor King (Columbus State University) Katherine Hilson Coordinator: T1.3 Meeting Room 1 Developing a New Kind of Rhythm: Uniting Undergraduate and Graduate Admissions to Work In Harmony Towards Increasing Enrollment In a time of economic and demographic shift, institutions are feeling the pinch to maintain or increase enrollments in a highly competitive marketplace. The Undergraduate and Graduate De-partments have not always worked closely together or even at all, but in order to maintain institutional success in the changing landscape of higher education, it's time both areas create their own kind rhythm and identify program niches that would not only benefit a first-year class but long-term graduate enrollment as well. Learn how Marymount University is working with their Undergraduate Admissions operation and faculty to recruit not only Undergraduate students but future enrollments in gradu-ate programs. Presenter: Francesca Reed (Marymount University) Jennifer Webb (Marymount University) Coordinator: Teri Little-Berry (College of Central Florida) T1.4 Meeting Room 9 FERPA Jeopardy Test your knowledge on FERPA. This will be like no other Jeop-ardy you have ever played before. Are you competitive? Are you sure you have all the answers? Come find out how FERPA ready you are. Be ready to play. Presenter: Emily White (Jacksonville State University) Tori Gaddy (Jacksonville State University) LeRoy Rooker (AACRAO) Coordinator: Sara L. Marchello (College of William and Mary) T1.5 Meeting Room 3 Enrollment Management: Yesterday, Today, and Tomorrow If you’ve ever looked at enrollment management and wondered, “Where are we going, and why am I in this hand basket?” this session is for you! One part nostalgia, one part pulse check, and one part crystal ball, “Enrollment Management: Yesterday, To-

day, and Tomorrow” will examine historical and current trends with an eye toward positioning ourselves for success in the fu-ture. Presenter: Elizabeth Wolfe (Marshall University) Coordinator: Andrew Green (Jacksonville State University) T1.7 Meeting Room 4 How to Work Like a Cat…Walking with Confidence Through a Dog-Eat-Dog World Are you stressed and feel like you are working like a dog? This session will teach you how to work like a cat; to break free of the leash and leap up the workplace ladder. Presenter: Donna Webb (Abraham Baldwin Agricultural College) David Jenkins (Georgia Southwestern State University) Coordinator: Patrick Frazier (Western Carolina University) T1.8 Meeting Room 14 Juggling Acts in Decentralized Institutions: Managing Multiple Calendars across a Single Institution Is your institution inundated with managing multiple calendars across the schools? Ever wonder how to make it more managea-ble, or at least consolidate some of the dates? In this session, learn how one institution was able to streamline some of the calendars while meeting the needs of the students. Presenter: Sofia Cristina Montes (University of Texas Hlth Sc Ctr-San Anto-nio) (SACRAO Outstanding Presenter) Coordinator: Charlene Graham (Georgia Highlands College) T1.10 Meeting Room 15 The Role of the Registrar in Curriculum Development & Modifi-cation The registrar is positioned to play a vital role in curriculum man-agement. But understanding the elements of that role is essen-tial to establishing a collaborative working relationship with vari-ous stakeholders. This session explores ways for the registrar to strengthen consistency and standardization by becoming a key leader in an institution’s curriculum management. Presenter: Logan Key (Vanderbilt University) Coordinator: Jonathan Helm (Baylor University) T1.11 Meeting Room 7 Enrollment Management Triple D Presenter: Alice Heidtman (Hobsons)

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T1.12 Meeting Room 8 Course Discovery Tool of Tomorrow: finding and recommending courses based on a student’s personalized profile and filters CourseLeaf and Brown University launch the Course Discovery tool of tomorrow - personalized search based on each student’s profile. The powerful new discovery and recommend tool shows what’s appropriate based on each student’s academic history and selections, while letting the registrar and faculty promote courses that make sense. Then students register straight to Ban-ner for a seamless, personal experience! Presenter: Lee Brintle (Leepfrog Technologies) Robert Fitzgerald



Program Sessions (T2) 9:30 AM - 10:30 AM

T2.1 Meeting Room 8 Learn how UT Austin automated the Athletic student progress and eligibility processes and reporting UT Austin has had a paper-based student athlete progress track-ing system and very manual eligibility reporting structure. This made it difficult to get timely, accurate information from the colleges and made it difficult to verify and consolidate the data needed for certifying eligibility for student athletes. Over the last year, the registrar’s office worked closely with the athletic student services department to automate and streamline the entire process from beginning to end. The end result has saved all departments and colleges involved hundreds of hours of work and rework. Come see what we did to develop and im-plement our new Athletic Student Progress system. Presenters: Shan Evans (University of Texas at Austin) Kim Taylor (University of Texas at Austin) Coordinator: Veronica Hennessy (University of Louisville)

T2.2 Meeting Room 2 Hot and Now Management Solutions This is a highly interactive session whereby participants will be divided into groups of two people, given a problem to solve, and then time to discuss the results. The presenter will share best practice solutions from research on how to best solve the prob-lem, but often, the results presented by the participants aug-ment the outcome. Areas for discussion include problem em-ployees, people in meetings, your boss, your peers, career ad-vancement, and general management issues. If you are a man-ager, want to be one, or want to get along with one, this session is for you! Presenter:

Dr. Jacquelyn D. Elliott (Marion Military Institute) Coordinator: Carroll E. Jones Jr. (Tulsa Community College) T2.3 Meeting Room 3 How Do I Get There from Here? Advising and Planning for De-gree Completion Registrars at small schools often find themselves filling a role as an academic advisor to students in addition to the traditional duties of managing records and maintaining academic standards. Hear how one registrar serves students by providing short-term and long-term degree planning to assist students with immediate schedules and graduation progression. Presenter: Casey Capps (Martin Methodist College) Coordinator: Dr. Steve McLeod (Harding University Main Campus)

T2.4 Meeting Room 4 Maintaining Attributes and Cohorts in your SIS Attribute and cohort management in SIS, especially Banner, can be difficult. Texas State has developed a process through Mi-crosoft .NET that makes it a breeze! Find out how it works and how this functionality can be useful in other areas and with other SIS. Presenter: Melissa Hyatt (Texas State University) Coordinator: Kacey Higgins (Hardin-Simmons University) T2.5 Meeting Room 5 Marketing and Enrollment – The Recruiting Duet! This session encompasses how marketing and admissions can work together as a team to create a balanced and polished re-cruiting effort. This session includes social media, print mar-keting, and other forms of advertising. Presenter: Jerry Jackson (University of the Cumberlands) Coordinator: Jon Horinek (Cameron University)

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T2.6 Meeting Room 14 Playing Detective: Uncovering Fraudulent Transcripts and Di-plomas Do you want a graduate or doctorate degree? For the right amount, someone can dummy up a credential for you. Learn about the history of counterfeiting and how to be a Credential Investigator to catch fraudulent documents. This presentation will provide an overview of AACRAO's publication entitled "Counterfeit Diplomas and Transcripts" by Allen Ezell. Presenter: Dr. Rheanna Painter Plemons (Western Kentucky University) Coordinator: Anna Kay Hollon-Harris (Baylor University) T2.7 Meeting Room 15 Space Use...The Final Frontier Samford's academic space use analysis and creation of a new room scheduling policy Presenter: Jay Flynn (Samford University) Coordinator: Gina Garrett Jones (Winthrop University) T2.8 Meeting Room 7 The Professional Life of an Admissions Counselor Surviving your first - or seventh - year in the admissions office requires finesse and flexibility! This session will discuss topics ranging from general professionalism, work-life balance, and common conundrums, to strategies for surviving not only in the office, but also in the profession. This comprehensive examina-tion of what the admissions profession is and how to flourish within it provides opportunities for individual reflection and group discussion through story sharing and best practice exam-ples. Presenter: Amy K. Clines (Columbus State University) Abey Taddele Dessie Coordinator: Dara Logan (Lynchburg College) T2.9 Meeting Room 16 Students Perceptions of Parental Roles in Choice of Major and Undergraduate Institution for First Generation College Stu-dents in STEM majors. Have you considered the role parents play in the students' selec-tion of undergraduate major and institution? This session will discuss findings from interviews with current first generation college students sharing how their parents influenced their deci-sion to attend NC State University and select specific majors, as well as how the parents supported their students through the college search process. Presenter: Stacy Fair (North Carolina State University) Coordinator:

Jennifer McClendon (Northeastern State University)

T2.10 Meeting Room 19 What's in a Name: Preferred Name and Pronoun, How To's and Do's and Dont's This session will cover the development, training, and implemen-tation of Preferred Names and Pronouns at Tulane University. How do you navigate the sensitive cultural and political stum-bling blocks associated with using Preferred Name and Pronoun? Who should the key players be and why? Where can/should Preferred Name be used? How do you train your staff and the University community to be sensitive about Preferred Names and Pronouns? What's the point of it all? While Tulane is a BAN-NER school, this session is relevant to all institutions. Presenter: Ryan Garrity (Tulane University) Coordinator: Ramah Lee Nation (St. Gregory's University)

T2.11 Meeting Room 9 National Student Clearinghouse Update Come learn how your partner, the National Student Clearing-house, is addressing current hot topics in higher education in-cluding: • Reverse Transfer – an update on our newest service avail-able to colleges. • Update on the Clearinghouse Enrollment Reporting com-pliance service. • Revenue generating opportunities available to you with Clearinghouse services. • eTranscripts, our secure interface with Ellucian that fully automates electronic transcript processing and delivery. By eliminating manual intervention, this “touch-free” solution ena-bles students and alumni to order electronic transcripts and have them delivered in 15 minutes or less. • Clearinghouse Research Center reports and initiatives. Presenter: Dannette Sullivan (National Student Clearinghouse) Paul F. Taylor (National Student Clearinghouse) Joseph A. Roof (National Student Clearinghouse)

T2.12 Meeting Room 10 Extending the Credential; Empowering the Learner At it’s core, Parchment believes that credentials matter. To send-ers, issuing credentials is their mission and charter. To receivers, to evaluate and provide entry to the next opportunity. And to students, who seek to better their life and circumstance through education. Parchment’s platform empowers both administrators and learners. Come learn about the future of eTranscript and credential management including features such as mobile sup-port, automation without IT involvement, and ordering and ful-fillment for eDiplomas and other official documents. Presenter: Melissa O'Connor (Parchment, Inc.)

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SACRAO Annual Business Meeting for all attendees

10:45 AM - 12:00 PM Ballrooms A, B (Cox CC)

Lunch On Your Own

Program Sessions (T3) 1:30 PM - 2:30 PM

T3.1 Meeting Room 18 A League of Their Own: There's No Customer Service in Higher Education Are you delivering excellent customer service? Do you impress customers during each interaction? Are you looking for better ways to connect to customers? Does your staff meet the need of the student? If not, you must go beyond delivering your prod-uct and develop a strong relationship with your customers. It is essential that you provide a unique customer service experience by proactively anticipating your customers' needs and expecta-tions, exceeding them each time. Higher education staff should want to make a significant contribution to their institutions im-age or bottom line and make their office lives easier by deliver-ing consistent and exceptional customer service. Presenter: Tennyson Smith (Shelton State Community College) Coordinator: T3.2 Meeting Room 2 Are You Talking to Me? Differing Communication Styles and How to Get Them to Work Together We all have different styles of communication, but unless we are aware of our own styles and those of our colleagues, it is often difficult to communicate with others in our offices. In this session, we will discover our own personal communication styles and learn how to effectively communicate with others in an effort to open the lines of communication within the office in which we work. Presenter: Melinda Williams Brittnay McMillian (The University of Alabama) Coordinator: Susan Kennon (Lynchburg College) T3.3 Meeting Room 3 Birds of a Feather: DON'T Flock Together! Many higher ed professionals seek to recruit and admit diverse classes, but are we seeking to build diverse teams in our own offices? This session will help you look beyond gender, race, ethnicity, religion and politics to consider identity as it relates to personalities and work styles. This is a great introduction to four common personality types in the office, and will help you better describe yourself, your colleagues and your staff and learn to mitigate potential feelings of tension and conflict.

Presenter: Sofia Cristina Montes (University of Texas - Rio Grande Valley School of Medicine) (SACRAO Outstanding Presenter) Rebecca Griffith (Tarrant County College) Coordinator: Lester Lugo (Texas A & M University - Central Texas ) T3.4 Meeting Room 4 Creative Solutions & Relationship Building: Small School Re-cruitment Strategies Managing a recruitment territory is no small task, regardless of institution size! Recruiting students to smaller campuses pre-sents unique challenges for admission professionals & requires creative solutions & innovative tactics. This session will provide insight to how territories are determined & emerging markets are identified using institutional & industry data. It will also cover the importance of working across departments, bridging the gap between current students, Alumni, Faculty, & Student Affairs, resulting in personal & engaging recruitment opportuni-ties on & off campus. Presenter: Amy K. Clines (Columbus State University) David Jenkins (Georgia Southwestern State University) Taylor King Coordinator: Aimee Plumb (Cameron University) T3.5 Meeting Room 5 Developing Technology Solutions on a Budget As we are faced with tighter budgets and less funding for our respective offices, we must rely more heavily on technology to increase our productivity. This session will focus on free or inex-pensive technology alternatives to document imaging, electron-ic data collection, document workflow, and more. These budget friendly cloud based suggestions are meant to spark your crea-tivity, improve your processes, and not add additional burden to your IT departments. Presenter: Texas Ruegg (Tarrant County College) Coordinator: Gregory L. Singleton (University of Alabama) T3.6 Meeting Room 1 Vanilla Orientation? Think Again, Orientation at a Health Sci-ence Center is a Rainbow of Colors Does your institution struggle with providing Orientation to the mass populations? Are you providing a vanilla orientation, while trying to reach a rainbow of colors? Listen to one institution’s delivery method and how they reach five different schools, with multiple programs, including distance education. Information will be shared about how to provide all of the information re-quired – Title IX, HIPAA, FERPA, Financial Aid, etc., to an array of

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students. Tips and tricks will be shared on how to make it work and find the pot of gold at the end of the rainbow. Presenter: Brandy Denise Piner (University of Texas Hlth Sc Ctr-San Anto-nio) Coordinator: Ronnie McKinney (Auburn University at Montgomery) T3.7 Meeting Room 19 The Care and Feeding of your IT Staff Once you’ve envisioned a new process, how do you get your IT team to make your vision a reality? In this session, we will re-view a typical IT project lifecycle to demonstrate how you can get the most out of your relationship with your support staff. We will demystify spec documents, mockups, and application testing. Join us and learn how to avoid common miscommunica-tions and ensure that the final product matches your vision. Presenter: Sara Gore Marjorie Foley Coordinator: Kelli Peterson (Cameron University) T3.8 Meeting Room 8 Transfer Credit Processes and Procedures Presentation of two different viewpoints on the articulation pro-cess – the large public university perspective and the small pri-vate university perspective. We will discuss how these different perspectives influence decisions on the following: serving pro-spective transferring students, articulation software options, and interactions with the core curriculum. Presenter: Dr. Stephanie Baird (Oklahoma Christian University) Taylor Baird Coordinator: Nancy Skochdopole (Southern Methodist University) T3.9 Meeting Room 7 True Birds of a Feather: An Introduction to Graduate Admis-sions and Enrollment Management This roundtable discussion will introduce attendees to the emerging field of graduate enrollment management and the role it can, and should, play in overall strategic planning. Panel mem-bers will discuss their backgrounds in graduate admissions, pro-cessing, marketing, and registrar areas; similarities and differ-ences in graduate and undergraduate admissions and ways the two can partner; and faciliate discussion and answer questions from the crowd. Presenter: Dr. Tracey Sheetz (West Virginia University) Dr. Charles Blake Bedsole (University of West Alabama) T3.11 Meeting Room 9 Revolutionize Transcript Data Extraction with Intelligent Cap-

ture Technology Learn how Perceptive Intelligent Capture for Transcripts from Lexmark is revolutionizing transcript processing with speed and accuracy. See how innovative template-free data extraction technology can help you eliminate manual processing, speed transfer equivalency, and get college and high school course-work data you didn’t have before. Make more informed admis-sions decisions, gain a competitive advantage in recruitment and course development, and process high volumes of transcripts with ease. Presenter: Ron Wellman (Lexmark) T3.12 Meeting Room 10 Comprehensive Academic Content Management-The New Par-adigm Do you use separate systems for Syllabi, Transfer Credit, Cata-logs and Curriculum? A comprehensive approach to Academic Content Management provides a single solution for all these tasks. Come see how a relational data system streamlines these jobs and results in consistency across the enterprise. Stop learn-ing more software and start getting more done. Presenter: Anne Valentine (SmartCatalog)



Program Sessions (T4) 3:00 PM - 4:00 PM T4.1 Meeting Room 1 Extending the Transcript: An update on the AACRAO-NASPA Lumina Project The Lumina-funded project with AACRAO and NASPA to build a comprehensive student record is off and running. From compe-tency based transcripts to tracking co-curricular learning, this session will provide an overview of the project and how the 12 institutions are progressing. The session will conclude with a demonstration by Elon University (institutional participant) showcasing the newest version of the Visual Transcript. Presenter: Dr. Rodney Parks (Elon University) Coordinator: Joe Papari (Southern Methodist University)

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T4.3 Meeting Room 2 Championing the Transfer Student: Creating and fostering a transfer friendly campus This session will examine some of the ways the Technical Col-lege System of Georgia and the Georgia Independent Colleges Association partnered together to provide an educational forum to discuss national trends and research regarding transfer stu-dents. Several of Georgia's success stories and steps imple-mented to become a champion of transfer students will be highlighted. This session is designed for anyone who has a re-sponsibility for improving the transfer process. Participants will walk away with a better understanding of successful transfer student policies and practices and actionable next steps at the campus level. Presenter: Cindy L. Peterson (Piedmont College) Selena Magnusson (Georgia Northwestern Technical College) Coordinator: Dustin Duncan (East Tennessee State University) T4.4 Meeting Room 3 Diversity Revisited, Redefined and Refreshed Is "Diversity" something you understand and practice, but have grown tired of? Then it's time for a TIME-OUT! Diversity is only as dull as you allow it to be! Diversity is critical to the success and future of institutions of higher education, and it's an ex-citing, dynamic concept that evolves with time. If instead it has taken on a static role in your life or institution, come check out ALL the corners of the population that diversity resides in, and how you can help communictae that message to the students, staff and faculty at your institution.. Presenter: Sofia Cristina Montes (University of Texas - Rio Grande Valley School of Medicine) (SACRAO Outstanding Presenter) Coordinator: Mary W. Kincannon (Texas Christian University) T4.5 Meeting Room 5 Preparing for the Demographic Shifts Each year the demographics of high school students entering college changes slightly from the previous year. However these shifts are beginning to occur on a faster rate than ever before. As these shifts occur, is your institution prepared for the chang-es that are coming over the next 5 to 10 years? This presenta-tion will examine the changes that are occurring in entering class demographics and will cover aspects from recruitment through first year transition programs and support. Presenter: Patrick Frazier (Western Carolina University) Coordinator: T4.6 The Value of University and Community Partnerships:Assisting

Undocumented Students and the Hispanic Community This session will be a panel of professionals highlighting the University of Central Oklahoma (UCO) and Aspiring Americans, Inc. partnership in addressing the many needs of students in the Hispanic and University communities. It will cover the fol-lowing topics: assisting undocumented/ DACA students; com-munity partnerships, and UCO initiatives. A question and an-swer session will follow. Presenter: Coordinator: T4.7 Meeting Room 4 Working with High Ability Students: Transforming your institu-tion through specialized programs Discover how Augusta University implemented a specialized program to attract high ability students. This engaging session will provide you with ideas on how to utilize specialized pro-grams to attract high ability students to your institution and increase applications, yield and retention rates through the fo-cus on this student population. Presenter: Erin Marie Chadwick Coordinator T4.8 Meeting Room 8 How to Make Your Smartphone Smarter As we utilize technology to become more efficient, smartphones can play an integral role in helping us to increase our productivity. This session will focus on how the usage of smartphone applications can be leveraged to help us in our day-to-day tasks. We will also explore a couple of apps that can help one be more productive outside of the office. Presenter will demo apps from an iphone, but many apps are cross platformed on both ios, windows, and android devices. Presenter: Daniel K Brooks (High Point University) Coordinator: Rodney Miller (Covenant College) T4.9 Meeting Room 7 Using Microsoft .NET to close the gaps in your SIS Texas State University uses the Microsoft .NET tool to across campus to close the gaps in their SIS. Examples are class rosters with online roster verification by faculty, on demand enrollment verifications, financial aid and VA document upload into docu-ment imaging, attribute and cohort management, and many others. Come find out what it takes to bring this product to your campus and the wide array of functionality it has. Presenter: Stephanie McNeely Coordinator: Melissa Hyatt (Texas State University)

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T4.10 Meeting Room 16 Where Do I Belong? First-Generation Minority Students and the Struggle Between College and Traditional Expectations While higher education professionals may be aware of some of the issues and challenges that first-generation students encoun-ter, such as persistence and a shortage of financial resources; they may not be aware that these students also struggle with identity confusion. This presentation will focus on the struggle between college and traditional expectations among first-generation minority students and give suggestions to enrollment management personnel for assisting these students. Under-standing how identity confusion affects students’ sense of be-longing, transition to college, ability to establish independence, and academic success is important for staff who strive to help students integrate and thrive in the college environment. Presenter: Robin R Carr (University of Arkansas, Fayetteville) Coordinator: Tiffany Charisse Robinson (Western Kentucky University)

Program Sessions (T5) 4:15 PM - 5:15 PM T5.1 Meeting Room 1 Alliant Data Systems User Group This session provides an opportunity to meet with other Alliant Data Systems users to discuss latest issues, share business prac-tices and solutions. Facilitator: Lori Chisem (Lawson State Community College) T5.2 Meeting Room 2 Banner/Ellucian User Group This session provides an opportunity to meet with other Ban-ner/Ellucian users to discuss latest issues, share business prac-tices and solutions. Facilitator: Andrew Green (Jacksonville State University) T5.3 Meeting Room 3 Datatel/Ellucian User Group This session provides an opportunity to meet with other Datate-l/Ellucian users to discuss latest issues, share business practices and solutions. Facilitator: Kacey Higgins (Hardin-Simmons University) T5.4 Meeting Room 4 Degree Works User Group This session provides an opportunity to meet with other Degree Works users to discuss latest issues, share business practices and solutions. Facilitator: Reta Pikowsky (Georgia Institute of Technology) T5.5 Meeting Room 5 Jenzabar User Group

This session provides an opportunity to meet with other Jen-zabar users to discuss latest issues, share business practices and solutions. Facilitator: Timothy P. Culhan (Centre College) T5.6 Meeting Room 8 Oracle/PeopleSoft User Group This session provides an opportunity to meet with other Oracle/PeopleSoft users to discuss latest issues, share business practic-es and solutions. Facilitator: Robin R Carr (University of Arkansas, Fayetteville) T5.7 Meeting Room 7 Power Campus/Ellucian User Group This session provides an opportunity to meet with other Power Campus/Ellucian users to discuss latest issues, share business practices and solutions. Facilitator: Margot C. Rhoades (Belmont Abbey College)

The Big Event 6:00 PM - 10:00 PM National Cowboy &

Western Heritage Museum


(Badges required for entry) 10:00 PM - 11:00 PM Egbert & Biltmore

(Renaissance Hotel)

Wednesday, February 10

SACRAO Breakfast for all attendees General Plenary Session

8:00 AM - 10:15 AM Ballrooms A, B (Cox CC)

Forums (W2) 10:30 AM – 11:30 AM W2.1 Ballroom D Admissions Forum W2.2 Ballroom E Registrar Forum Executive Committee Meeting and Lunch 12:00 PM - 6:00 PM Grand Avenue (Renaissance Hotel)

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Diamond Level Corporate Partner Sponsors SACRAO expresses its sincere appreciation to the following companies for supporting SACRAO 2016 as

Diamond Level Corporate Partner Sponsors.

Booth 1 & 2

Booth 3 & 4

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Platinum Level Corporate Partner Sponsors SACRAO expresses its sincere appreciation to the following companies for supporting SACRAO 2016 as

Platinum Level Corporate Partner Sponsors.

Booth 31 & 32

Booth 25 & 26

Booth 13 & 14

Booth 19 & 20

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Silver Level Corporate Partner Sponsors SACRAO expresses its sincere appreciation to the following Silver Level Corporate Partner Sponsors of SACRAO 2016.

Gold Level Corporate Partner Sponsors SACRAO expresses its sincere appreciation to the following Gold Level Corporate Partner Sponsors of SACRAO 2016.

Booth 15

Booth 12

Booth 18

Booth 17 Booth 16

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Exhibitors

Booth 37

Booth 21

Booth 8

Booth 11

BIS, Inc.

Bisok.com

Booth 38

Campus Management

Campusmanagement.com

Booth 36

Booth 39

Booth 35

Enrollment Rx

Booth 30

Booth 40

High Ground Solutions,

Inc.: CampusCast Engage

Booth 27

Booth 7

Booth 10

Booth 9

Booth 34

29

Booth 48

Booth 6

Booth 33

Bo

Booth 22 & 23

Booth 42

University Tickets

Booth 41

Booth 28

Booth 29

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Corporate Partner Sessions

Ad Astra Improved Course Scheduling Drives Results in Completion

and Efficiency

M1.11 Monday 8:00 AM – 9:00 AM

Meeting Room 15

College Scheduler LLC Empower Your Students by SimplifyingScheduling! How

Student Schedule Planning Benefits The Entire Institution

M2.11 Monday 11:00 AM – 12:00 PM

Meeting Room 2

M4.11 Monday 2:45 PM – 3:45 PM

Meeting Room 8

CollegeSource, Inc. Got Transfer?!Want Transfer?!NEED Transfer?!

M5.11 Monday 4:15 PM – 5:15 PM

Meeting Room 8

CourseLeaf from Leepfrog Technolo-

gies Course Discovery Tool of Tomorrow:Finding and Recom-

mending Courses Based on a Student’s Personalized Profile

and Filters

T1.12 Tuesday 8:15 AM – 9:15 AM

Meeting Room 8

Integrating Curriculum and Catalog with CourseLeaf

M3.6 Monday 1:30 PM – 2:30 PM

Meeting Room 9

Credentials, Inc. Credentials Solutions:The Total Package Transcript Solution

M2.12 Monday 11:00 AM – 12:00 PM

Meeting Room 9

Digital Architecture It’s About Time:Take Charge of Your Catalog & Curriculum

M3.11 Monday 1:30 PM – 2:30 PM

Meeting Room 8

Hobsons Enrollment Management Triple D

T1.11 Tuesday 8:15 AM – 9:15 AM

Meeting Room 7

Lexmark Revolutionize Transcript Data Extraction with Intelligent

Capture Technology

T3.11 Tuesday 1:30 PM – 2:30 PM

Meeting Room 9

Lifetouch Special Events Advancements in Commencement Activities

M1.12 Monday 8:00 AM – 9:00 AM

Meeting Room 8

National Student Clearinghouse National Student Clearinghouse Update

T2.11 Tuesday 9:30 AM – 10:30 AM

Meeting Room 9

Paradigm, Inc. Diplomas: Paper and Electronic, Now You Need Both!

M5.12 Monday 4:15 PM – 5:15 PM

Meeting Room 19

Parchment, Inc. Extending the Credential; Empowering the Learner

T2.12 Tuesday 9:30 AM – 10:30 AM

Meeting Room 10

RunnerTech Clean Your Data. Streamline Processes and Cut Costs With

CLEAN_Address

M4.12 Monday 2:45 PM – 3:45 PM

Meeting Room 9

SmartCatalog Comprehensive Academic Content Management-The New

Paradigm

T3.12 Tuesday 1:30 PM – 2:30 PM

Meeting Room 10

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Member Services The SACRAO Executive Committee, Program Committees, Standing Committees, and other groups are dedicated to

the promotion of professional development of members in admissions, enrollment management, registration, records,

information technology, and related areas.

SACRAO Website

www.sacrao.org

You will find information about the history of the

association, membership, and the Executive Committee.

The site also includes links to meeting information, an

“I’m Available” form for volunteering your service, pro-

gram and other information about the annual meeting,

and online capability for members to update their

SACRAO Directory information, update professional work

experience and SACRAO activities, and upload resume/CV

file.

Member Participation

SACRAO is a completely volunteer organization. We

are always in need of volunteers for standing and pro-

gram committees, session presenters and coordinators,

and meeting organizers. Anyone interested in participat-

ing in any of the various SACRAO volunteer opportunities

should contact the SACRAO President-Elect, Luis Hunt,

North Carolina State University.

Meetings

Four days are set aside each February, usually a Sun-

day through a Wednesday, for the annual conference.

Members participate in professional development ses-

sions, strengthen interpersonal ties and professional

friendships, and enhance communication channels among

peers. The conference includes about 100 carefully

planned sessions and business meetings. The 70th annual

meeting will be held February 12-15, 2017, in St. Peters-

burg, Florida. For more information, contact the Local

Arrangements Chair, Karen Beckett, University of Miami,

or any member of the Executive Committee.

Job Board

One of the services SACRAO provides to its members

and the profession is the ability to link qualified profes-

sionals with exciting position vacancies in higher educa-

tion admissions, records/registration, enrollment manage-

ment, academic affairs, and student services through the

Job Board. Click on the Job Board logo from the SACRAO

home page.

SACRAO Directory

The Directory is maintained on-line and provides lists

of institutional, individual, honorary, associate and corpo-

rate members. It also includes the most recent edition of

the Constitution and By-laws, lists of individuals recog-

nized for service to the organization, history of past meet-

ings and a guide to future meetings. For more infor-

mation, contact Rodney Miller, Covenant College,

SACRAO Vice President for States/Regionals and Mem-

bership

SACRAO Newsletters and Journals

SACRAO has a rich history of scholarly publications.

The earliest edition of the SACRAO journal was printed in

1985. The SACRAO Newsletter chronicles the news and

events of the organization with details about it's mem-

bers, state associations, and annual conferences. The

SACRAO newsletter is published three times a year and

33

2015-2016 SACRAO Executive Committee President Joe Papari

Director of Enrollment Services Southern Methodist University

[email protected] 214-768-2056

SMU P O Box 750181 Dallas, Texas 75275-0181

President-Elect DeAnna Adams Registrar Rhodes College


2000 North Parkway Memphis, Tennessee 38112-1690

Immediate Past President Amy Barber Associate Registrar for Technology East Carolina University


1001 E 5th St Greenville, North Carolina 27858

Vice President, Admissions & Enrollment Manage-ment

Ronnie Chalmers Assistant Director of Admissions North Carolina State University


Box 7103 Raleigh, North Carolina 27695

Vice President, Infor-mation Technology

Nancy Umphres Business Analyst,Student Records & Degree Audit University of Arkansas, Fayetteville


1 University of Arkansas 146 Silas H. Hunt Hall Fayetteville, Arkansas 72701

Vice President, Profession-al Access and Equity

Ryan Garrity Associate University Registrar Tulane University


6823 St Charles Ave 110 Gibson Hall New Orleans, Louisiana 70118-5555

Vice President, Profession-al Development

Bradley Barnes Vice Provost for Enrollment Man-agement University of Alabama at Birming-ham


Box 701 20th Street Birmingham , Alabama 35294-0110

Vice President, Records and Registration

Rheanna Plemons Associate Registrar Western Kentucky University


1906 College Heights Blvd., 11017 Bowling Green, Kentucky 42101-1017

Vice President, States/Regionals and Member-ship

Rodney Miller Dean of Records/Registrar Covenant College


14049 Scenic Highway Lookout Mountain, Georgia 30750

Secretary Bobbye Fry Registrar University Of The Incarnate Word


4301 Broadway, CPO 304 San Antonio, Texas 78209

Treasurer Andrew Green Director of Enrollment Manage-ment Jacksonville State University


700 Pelham Road North Jacksonville, Alabama 36265

Member-at-Large (Evaluations)

Casey Capps Registrar Martin Methodist College


433 W. Madison Street Pulaski, Tennessee 38478

Member-at-Large (Recognition and Awards)

Scott Argo Interim Director of Admissions Augusta University


1120 15th Street Benet House Augusta, Georgia 30912

Local Arrangements Chair Rick Edgington Assoc VP for Enrollment Manage-ment/Registrar Northern Oklahoma College


PO Box 310 Tonkawa, Oklahoma 74653

Newsletter Editor Ginnifer Gee Director of Records and Registra-tion University of Texas at San Antonio


One UTSA Circle MS 2.02.24 San Antonio, Texas 78249

mailto:[email protected]















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2015-2016 Program Committees Academic Calendars, Scheduling, and Publica-tions Dr. Rheanna Painter Plemons, VP Western Kentucky University Jean Mitchell, Chair University of Arkansas, Fayetteville Casey Capps Martin Methodist College Jacob Jones University of Alabama Christopher Michael Partridge University of North Carolina-Chapel Hill Hannah Reeves Shorter University Emily White Jacksonville State University Admissions, School Relations, Financial Aid, International, and Graduate Ronnie Chalmers Jr, VP North Carolina State University Becky Tankersley, Chair Georgia Institute of Technology Dr. Charles Blake Bedsole University of West Alabama Amy K. Clines Columbus State University Brittany Crawford Marion Military Institute Dustin Duncan East Tennessee State University Patrick Frazier Western Carolina University Sheila Gray Texas Tech University Nicole Noel Martin East Tennessee State University Cindy L. Peterson Piedmont College Aaron K Porter Carson-Newman University I

nformation Technology Nancy L. Umphres, VP University of Arkansas, Fayetteville Brenda Schumann, Chair University of Texas at Austin Robert F. Askins University of South Carolina-Columbia Robin R Carr University of Arkansas, Fayetteville Dr. Thomas Donohoe East Tennessee State University Will Espin University of North Carolina-Charlotte Shan Evans University of Texas at Austin Edward Garcia University of New Orleans Scott Harvey Tri-County Technical College Nikki Hon University of Georgia Melissa Hyatt Texas State University-San Marcos Barbara L. Rowe Washington and Lee University Texas Ruegg Tarrant County College Professional Development Dr. Bradley Barnes, VP University of Alabama at Birmingham Schernavia Hall, Chair University of Alabama Brian C. Antie Louisiana State University Clayton F. Benton Louisiana State University Dr. John Head University of West Georgia Marla J. Herron Northern Kentucky University

Rachel Ostrenko Louisiana State University Sharon T Stoddard Winston-Salem State University Mandy Stovall Elon University Registration Techniques and Records Man-agement Dr. Rheanna Painter Plemons, VP Western Kentucky University Dr. Steve McLeod, Chair Harding University Main Campus Patrice M. Hawkins Associate Member Linda G Holland University of Arkansas Community College at Morrilton Richard Jimmerson University of Texas at Arlington Michelle Johnson North Carolina State University Brandy Denise Piner University of Texas Hlth Sc Ctr-San Antonio Ashley Rogers Murray State University Barbara D. Wilson Brenau University Leana Wilson University of South Alabama WISDOM Ryan Garrity, VP Tulane University Sofia Cristina Montes, Chair University of Texas - Rio Grande Valley School of Medicine M.J. Caro Embry Riddle Aeronautical University Kristin Drapela University of Georgia Shelley Majors University of Central Oklahoma

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2015-2016 Standing Committees Audit Dr. Allen "Brad" Moody, Chair National Park Community College Michele Forbes Louisiana State University Chris Riggins University of Central Arkansas Hope N. Walton University of Richmond Constitution and Bylaws Amy Bissette Barber, Chair East Carolina University Scott Dittman Washington and Lee University Dorinda Q. Harmon College of Charleston Mary W. Kincannon Texas Christian University Sara L. Marchello College of William and Mary Evaluations Casey Capps, Chair Martin Methodist College Wayne Banks Southern Arkansas University Tech Finance Joe Papari, Chair Southern Methodist University DeAnna Adams Rhodes College Amy Bissette Barber East Carolina University Andrew Green Jacksonville State University Journal Board Dr. Bradley Barnes, VP University of Alabama at Birmingham Dr. Jacquelyn D. Elliott, Chair Marion Military Institute Robert F. Askins University of South Carolina-Columbia Jennifer Hardy University of Tennessee-Knoxville Michelle Johnson North Carolina State University Cindy L. Peterson Piedmont College

Texas Ruegg Tarrant County College Kelly Westeen University of Arkansas, Fayetteville Local Arrangements Dr. Rick Edgington, Chair Northern Oklahoma College Zoe W. DuRant Cameron University David H. Fulmer, III Oral Roberts University Jon Horinek Oklahoma City Community College Jon Horinek Cameron University Dr. Adam Johnson University of Central Oklahoma Shelley Majors University of Central Oklahoma Christy Dawn Rogers Oklahoma City Community College Lana Scott Western Oklahoma State College Laurie E. Tinsley University of Oklahoma-Norman Member Relations Rodney Miller, VP Covenant College Richard Jimmerson, Chair University of Texas at Arlington Wayne Banks Southern Arkansas University Tech Sheryl M. Gray Carson-Newman University Helen NeJuan Stewart Auburn University Nominations and Elections Sheryl M. Gray, Chair Carson-Newman University Brian C. Antie Louisiana State University Wayne Banks Southern Arkansas University Tech Barbara L. Rowe Washington and Lee University Landon Waid University of Alabama

Professional Access and Equity Ryan Garrity, VP Tulane University M.J. Caro Embry Riddle Aeronautical University Tiffany Charisse Robinson Western Kentucky University Recognition and Awards Scott Robert Argo, Chair Augusta University Angela R. Anderson East Carolina University John A. Hall Southern Methodist University Nichole Mancone Tarrant County College Cecil L. McCaskill III Armstrong State University Holly Swart Wake Technical Community College Resolutions John A. Hall, Chair Southern Methodist University Dr. Charles Blake Bedsole University of West Alabama Joana Blankson Georgia Piedmont Technical College Sarah Boswell Jefferson College of Health Sciences (Carilion) Zoe W. DuRant Cameron University Louis Edward Jimenez Sr Texas State University-San Marcos Leana Wilson University of South Alabama Site Selection Amy Bissette Barber, Chair East Carolina University Timothy P. Culhan Centre College Dorinda Q. Harmon College of Charleston Mary W. Kincannon Texas Christian University

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2016-2017 SACRAO Executive Committee President DeAnna Adams

Registrar Rhodes College

[email protected]

901-843-3885

2000 North Parkway Memphis, Tennessee 38112-1690

President-Elect Louis Hunt Senior Vice Provost and Registrar North Carolina State University


Box 7313 Raleigh, North Carolina 27695-7313

Immediate Past President Joe Papari Director of Enrollment Services Southern Methodist University


SMU P O Box 750181 Dallas, Texas 75275-0181

Vice President, Admissions & Enrollment Management

Scott Argo Interim Director of Admissions Augusta University


1120 15th Street Benet House Augusta, Georgia 30912

Vice President, Information Technology

Brad Barron Associate Dean and University Registrar Furman University


3300 Poinsett Highway Greenville, South Carolina 29613-5957

Vice President, Professional Access and Equity

Ryan Garrity Associate University Registrar Tulane University


6823 St Charles Ave 110 Gibson Hall New Orleans, Louisiana 70118-5555

Vice President, Professional Development

Bradley Barnes Vice Provost for Enrollment Man-agement University of Alabama at Birming-ham


Box 701 20th Street Birmingham , Alabama 35294-0110

Vice President, Records and Registration

Rheanna Plemons Associate Registrar Western Kentucky University


1906 College Heights Blvd., 11017 Bowling Green, Kentucky 42101-1017

Vice President, States/Regionals and Membership

Richard Jimmerson Director, Administrative Services University of Texas at Arlington


P.O. Box 19088 Arlington, Texas 76019

Secretary Donna Webb Director of Enrollment Manage-ment Abraham Baldwin Agricultural College


ABAC 4, 2802 Moore Highway Tifton, Georgia 31793-2601

Treasurer Andrew Green Director of Enrollment Manage-ment Jacksonville State University


700 Pelham Road North Jacksonville, Alabama 36265

Member-at-Large (Evaluations)

Susan Kennon Associate Registrar Lynchburg College


1501 Lakeside Drive Lynchburg, Virginia 24501-3199

Member-at-Large (Recognition and Awards)

Steve McLeod Assoc Dean/Registrar/Dir of Inst Res Harding University Main Campus


1000 Cherry Road Memphis, Tennessee 38117

Local Arrangements Chair Karen Beckett University Registrar University of Miami


1307 Stanford Drive Modular A Coral Gables, Florida 33146

Newsletter Editor Ginnifer Gee Director of Records and Registra-tion University of Texas at San Antonio


One UTSA Circle MS 2.02.24 San Antonio, Texas 78249

















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The Margaret Ruthven Perry

Distinguished SACRAO Journalism Award This award is presented annually to the author whose article in The SACRAO Journal promotes and advances

knowledge, techniques, and standards of competence in the profession. The award was initially established by Margaret

Ruthven Perry, who served as the first editor of The SACRAO Journal. It was named in her honor following the comple-

tion of her service as editor. Listed below are the recipients of the award. The 2016 Margaret Ruthven Perry award win-

ner will be announced at the Opening Session.

1989 – Diane Freytag

The Evolution and Maintenance of an

Enrollment Management Program

1990 – T. Luther "Luke" Gunter

Image Technology in the Information

Age: Is Microfilm Really Dead?

1992 – Dr. Bruce W. Cunningham

Students Versus Registrars: Oppo-

nents of Partners in the Educational

Process

1994 – Dr. David H. Stones

On the Strategic Nature of SPEEDE/

ExPRESS: Scalability, and Applicability

of EDI in the Workplace

1996 – James Lynch

African–American Undergraduate

Recruitment Strategies

1997 – Dr. Michael E. Malone

SACRAO's "50th": A Tint of Gold

1998 – Cynthia Farrier

Electronic Grades: From Professor to

Student Information System

1999 – Edward L. McGlone

Primer on Outcomes Assessment for

Academic Administrators

2000 – Rick Skeel

How to Find Funding for EDI:

Oklahoma's State–wide Grant Ap-

proach

2001 – Dr. Angela J. Evans

Home School Education: Its Impact on

a State University

2002 – Paul F. Taylor

The Future of Higher Education in the

21st Century

2003 – Bradley W. Johnson and

Sheldon L. Stick

Application of Strategic Planning to

Enrollment in a Community College

2004 – Dr. Louis D. Hunt Jr.

What's Your Social? Replacing the

Social Security Number

2005 – Dr. John T. Fletcher

Get Ahead and Stay Ahead: Summers

at Auburn, Creating a Program to

Maximize Your Summer Enrollment

2006 – Magdalena Williams

Achievement and Retention Patterns

in a Predominantly Hispanic Serving

Institution of Higher Education

2007 – Dr. Matthew P. McCrickard

Adapting Solution Focused Advising:

Effective Communication Strategies

for Registrars

2008 – Dr. Ronald G. White

Experience Marketing: Putting Stu-

dents on the Frontline...Again

2009 – Dr. Lisa B. Harris

The Enrollment Manager as a Change

Agent

2010 – Holly Swart

Strategic Training and Communica-

tion: The Keys to Our Successful Sys-

tem Implementation

2011 – Dr. Matthew P. McCrickard

Accent the Positive: Identifying

Opportunities in Enrollment Services

Through Appreciative Inquiry

2012 – Reta Pikowsky

Assessment in the Registrar's Office

2013 – Dr. Rodney Parks

The Displaced Student: Responding to

the Higher Education Challenges

Imposed by Hurricane Katrina

2014 – Ashley Edwards and

Dr. Rodney Parks

Transgenderism and the College

Experience: Transitioning Challenges

During Higher Education

2015—Dr. Rheanna Painter Ple-

mons

Staff Perceptions of Work-

Environment Factors Affecting Morale

in Southeastern Registrar’s Offices

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SACRAO Annual Meeting Outstanding

Presenter Award Recipients This award is presented after the annual meeting to the SACRAO member who is judged to have presented the best

session at the annual meeting. Consideration is given to delivery, preparation, relevancy, and session attendee evalua-

tion.

2009

Sojourner Marabel Grimmett

Savannah College of Art and Design

Calling All Stay-AT-Work Moms!

Finding the Balance between Work

and Motherhood

2010

Lian Lynch and Holly Swart

North Carolina State University

Coordinated Testing and Training for

a New System Implementation

2011

Ron White, Columbia College, and

Michael Nichols, Southern Wesleyan

University

The Seven Deadly Sins of Recruitment

and

D Scott Dittman

Washington and Lee University

The IT Razor: What’s New on the

Bleeding Edge

2012

Teri Little-Berry and Devona Sewell

College of Central Florida

"New Management, “Old” Staff and

“Because We’ve Always Done It That

Way”

and

Susan Stephenson

Marion Military Institute

How to Conduct a Meaningful

Performance Evaluation

2013

Tana Miller

West Texas A & M University

Color Lingo

and

Brandon Tigue

Western Carolina University

Diversity Defined Part 2

2014

Ginnifer Cie’ Gee

University of Texas at San Antonio

Do you Perceive Your Perception

Perceptively?

and

Scott Harvey

Tri-County Technical College

Using Excel Pivot Tables to Quickly &

Easily Analyze Student Data

2015

Sofia Cristina Montes

University of Texas Health Sc Ctr-San

Antonio

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Distinguished Service Awards This highly selective and rarely given award may be conferred either to current members of the association whose

contributions have been so extraordinary as to warrant special recognition while still active, or to individuals retiring

from or leaving the profession whose contributions warrant special recognition. Recognition is based on a variety of

factors including: the nominee’s participation in and leadership of SACRAO activities as evidenced by holding office, ful-

filling committee responsibilities, and attending and regularly participating in annual meeting programs. Service in the

admissions and records profession for a substantial portion of one’s career, other professional activities, and publications

are also considered.

Paul H. Anderson 2001

Albert L. Clary 1998

Timothy P. Culhan 2012

Dr. Bruce W. Cunningham 2008

Janet L. Davis 2015

D. Scott Dittman 2014

T. Luther "Luke" Gunter 1987

Dr. Lisa B. Harris 2005

Leon Hess (posthumously) 1986

Sara L. Marchello 2012

Carol E. Medders 1996

Charles "Chuck" Morgan 2007

Carol S. Nobles 2008

Elbert W. Ockerman (posthumously) 1998

Columbus Posey 1998

Joseph A. Roof 2006

Dr. Jerry D. Smith 2005

John T. "Tom" Stewart 1989

Ray A. Stines 1997

Dr. David H. Stones 1998

S. Mark Strickland 1991

Dr. Claire C. Swann 1995

Paul F. Taylor 2006

Other Service Awards History

Grady Bogue 1981

Winston Carroll 1981

Bobby Cochran 1982

Cliff Gillespie 1981

Leon Hess 1984

Elbert W. Ockerman 1984

Margaret Perry 1981

M. O. Phelps 1984

Bill Price 1981

Jack D. Thornton

Recognition Awards

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Certificate of Appreciation This recognition is for members and nonmembers who made a major direct or indirect contribution to SACRAO.

Jill H. Allgier 1996 Timothy Amyx 2010 Brian C. Antie 2013 Robert F. Askins 2003 Steve Bazan 2004 Thomas Black 1999 Barbara Blaney 2004 Harold Boling 1985 Leanne C. Brewer 1990 John Bruce 1995 Maria Capella 1997 Deborah Carver 1996 Barbara Childers 1995 Michael Colegrove 1986 Timothy P. Culhan 2008 Dr. Bruce W. Cunningham 1994 Terry Davis 1991 Michael "DOC" Doherty 1995 Robert K. Doolos 2009 William B. Edmonds 1985, 1988 Pat Ellison 1998 Barbara Evans 1994 Otho Allen Ezell 1992 Cynthia Farrier 2001 Nancy Ferraro 1988 Dr. John T. Fletcher 2002 Linda F. Glover 1987 James L. "Les" Grigsby* 1994, 1996 John A. Hall 1990 Dorinda Q. Harmon 2003, 2005, 2010 Ron D. Hay 1989, 1994 Patti Holloway 2003 Carol Holmgreen 1989 Michelle Johnson 2014 Chuck Kettlewell 1990 Bobbie Latham 2010 William F. Leslie 1992 Lester Lugo 1997 Scott MacLachlan 1993 Susan MacLachlan* 1999 Sara L. Marchello 2008 Reno McCormick 2014 Marla Jo McIver 1992 Carol E. Medders 1990 Robert N. Melott 1988 Robin Montgomery 1994, 1998 Dr. Allen "Brad" Moody 2001 Charles "Chuck" Morgan 2006 Bill Morris 1998 Glenn W. Munson 2000 Ronald Neyman 2001 Carol S. Nobles* 2004, 2010

Jo Anne Orndorff 2004 Joe Orndorff 2004 Joe Papari 2014 Carolyn M. Parham 1994 Helen L. Perkins* 2002 Dr. Jayne Perkins Brown 1995 Margaret Ruthven Perry* 1988 Kristy Presswood 2000 Joseph A. Roof 1989, 2000 Frank Sallee 2001 Annette Satterfield 1992 Rick Skeel 2001 Dr. Jerry D. Smith 1993, 1997 WS "Bud" Smith 1999 V. Shelby Stanfield 1998, 2000, 2013 Chris Stevens 2004 Alesia Stewart 2002 John T. "Tom" Stewart 1987, 1996 Ray A. Stines 1996, 1997 David H. Stones 1985, 1998 Lee Suddath 1987 Holly Swart 2010 Katherine H. Sweeney 2011 Paul F. Taylor 1992, 1996, 2006 Jack D. Thornton 1993 Joan Van Tol 1996 Michele Wagner 1987 Landon Waid 2015 Michael M. Watts 1988 Tammy Weaver 2007 Martha Welch 1999 Wes Williams 1987 William F. Younkins 1987, 1988

41

Honorary Members Honorary membership is awarded to individuals retiring from or leaving the profession who have made significant

contributions to the admissions and records profession and who took a leadership role in SACRAO. The 2016 Honorary

Members will be announced at the Business Meeting.

Kathy Adams-Vandevender 1996 University of Southern Mississippi William F. Adams University of Alabama Jill H. Allgier 2006

Eastern Kentucky University

Paul H. Anderson 2001

Furman University

Robert A. "Bob" Anderson 1997

Brevard Community College (FL)

Pamla R. Armstrong 2015

East Central University

Roy Armstrong*

University of North Carolina

Paul Aucoin 2013

Samford University

Dr. Ernest W. Beals 1995

Georgia State University

Doyle Bickers 1991

West Georgia College

Thomas Black 2003

Duke University

Dr. Grady Bogue 1978

Tennessee Commission on Higher Education

Medford P. Bowman*

Austin Peay State College

Dr. Floyd D. Boze*

Texas Tech University

Bryan Bradford 2009

University of Alabama

Herman Bradshaw Jr. 1994

Southern College of Technology

Dorothy Bryant 1990

College of William and Mary

James L. Buford*

Vanderbilt University

James H. Bundy 1996

North Carolina State University

William L. Carmichael*

Georgia Institute of Technology

Deborah Carver 1999

Daytona Beach Community College

Lloyd G. Chapin*


W. Dan Chapman 1988

University of Central Florida

R.P Clark*

Memphis State University

Albert L. Clary 1988

Louisiana State University

Donald A. Coleman 1985

Georgia Southern College

Dorothy B. Conley* 1990

Tuskegee University

J. Douglas Conner* 1988

AACRAO Office

R. Linton Cox Jr. 1984

Georgia College

Calvin A. Cumbie* 1983

Texas Christian University

Dr. Bruce W. Cunningham 1995

Old Dominion University

Walter N. Danner*

University of Georgia

Janet L Davis 2001

Southwest Louisiana University

Elizabeth de Lopez

University of the Americas

William K. Dease Sr. 2000

Morehouse College

Harold K. Duerksen 1991

University of Arkansas - Little Rock

Dr. Dennis J. Dulniak 2010

University of Central Florida

William B. Edmonds 1989

Gainesville College

Malcolm Evans*

Southwestern College Memphis

Cynthia Farrier 2010

University of Arkansas, Fayetteville

Nancy Ferraro 2001

University of South Florida

Linda Finley 2001

McNeese State University

Robert B. Folsom*

The Citadel

Phyllis D. Fontaine 1991

Milligan College

Dr. Frederick A. Fresh 2004

Clark Atlanta University

Wilson Gantt* 1983

Murray State University

James L. Garner Sr. 1991


Rita Garner 2013

Georgia Health Sciences University

W. Michael George 2016

University of Alabama

R. Gary Gibson 2008

Vanderbilt University

Aileen Girard 2005

Thomas Nelson Community College

Linda F. Glover 1996

Stetson University

Rollin E. Godfrey*

University of South Carolina

Dr. James E. Greene Jr. 1992

Georgia State University

Polly W. Griffin 2001

Davidson College

E. Frederick Griffith Jr. 1988

Brunswick College

T. Luther "Luke" Gunter 1994

University of South Carolina

Nan G. Hall 1986

University of Alabama-Huntsville

Dorinda Q. Harmon 2016

College of Charleston

Su-Zan Harper 2007

Texas A&M University

Dr. Lisa B. Harris 2013

Mississippi State University

Joe F. Head 2011

Kennesaw State University

Cleo Gillis Hester*

Murray State College

George A. Hill 2005

Auburn University at Montgomery

Carol Holmgreen 2003

University of Texas at Austin

John M. Houchens*

University of Louisville

Dr. Stephen D. House 1988

Western Kentucky University

John A. Hunter*

Louisiana State University

S. W. Hutton

Texas Christian University

C. J. Hyde Jr. * 1976

Southeastern Louisiana University

Christie Kangas 2010

Texas State University - San Marcos

John G. Kelly*

Winthrop College

Dorothy M. Kiser 2011

Hardin-Simmons University

Celeste Kitchen

Lamar State College of Technology

42

Bob Klaassen 2011 Southwestern Oklahoma State University Jacob O. Koehl 1981 University of Southwestern Louisiana Robert M. Koser Jr. 1984 Florida Atlantic University Mike Lacy* 1981 Virginia Polytechnic Institute William F. Leslie 1996 Georgia Institute of Technology Beverly Q. Lewis 1989 Louisiana State University Mary Livengood* 1988 Columbus College Dr. Greta S. Mack 1989 Arkansas State University Dr. Michael E. Malone 1997 Western Carolina University Dr. John L Mason 2010 Morehouse College Kermit Mathison* 1979 University of Montevallo Larry F. Matthews 1989 University of Arkansas John Leonard McDaniel 1997 Arkansas State University Mac G. McRaney 1985 Delta State University Carol E. Medders 1998 University of Alabama - Birmingham Robert N. Melott 1994 Tulsa Junior College G. E. Metz Clemson University Patrick H. A. Miller 2016 Texas Christian University Troy M. Mohon* 1979 Mississippi College J. Gilbert Moore 2000 East Carolina University Charles "Chuck" Morgan 2013 Berea College Glenn W. Munson 2011 Rhodes College Carol S. Nobles* 2010 Medical College of Georgia Lydia F. Norfleet 2016 Vanderbilt University Elbert W. Ockerman* 1985 University of Kentucky Carolyn M. Parham 2003 University of South Alabama Harriet M. Parker 1987 Western Carolina University Rick Parrent 2010 Old Dominion University Dr. Casius H. Pealer 1988 Central Florida Community College Helen L. Perkins* 2000 University of Montevallo Margaret Ruthven Perry* 2002 Wake Forest University M. O. Phelps* 1984 University of Georgia

Louise Phillips 2008 Southwest Texas State University Lylene Pilkenton 2013 South Texas College of Law Sue Pine 2003 University of Arkansas at Little Rock Kathy Plante 2013 University of New Orleans A. P. Posey 1989 Mississippi State University Columbus Posey 1985 Jefferson State Junior College Truman Pouncey* University of Tennessee Teresa P. Pradat 1980 University of Alabama Clarice Slusher Pritchard Virginia Polytechnic Institute Vicki L. Randall 2000 University of Oklahoma Health Science Center C. Lewis Rasor* 1976 Furman University Cheryl Rich 2014 Texas A & M University - College Station Eleanor Rockett-Brown 1983 Louisiana Technical University Joseph A. Roof 2008 Daytona Beach Community College Dr. Glen A. Rose 1982 Broward Community College Brona Roy* 1983 Brevard College Dr. Gene D. Saucier 1986 University of Southern Mississippi J. William Savely 1985 College of William and Mary Bates L. Scoggins* Wofford College Rick Skeel 2013 University of Oklahoma Wendy Smallwood* 1987 University of Florida Dr. Jerry D. Smith 2005 North Kentucky University Dr. Roy C. Smith 1985 University of Alabama William G. Smyth Jr. 1979 University of Tennessee Dr. Frank H. Spain 1992 University of South Florida Kate Stanley* University of Tennessee Medical Units Marceline M. Staples* 1984 Old Dominion University Gail Stephens 2008 University of South Carolina John T. "Tom" Stewart 2004 Miami Dade College Ray A. Stines 2010 University of Louisville S. Guerry Stokes* Agnes Scott College Gladys I. Stone Union University

David H. Stones 2013 Southwestern University Mark Mark Strickland 2005 University of New Orleans Raymond E. Strong 1985 University of North Carolina - Chapel Hill Jean Stuart 2005 University of Texas at Dallas Dr. Claire C. Swann 1995 University at Georgia Mildred C. Tally 1990 University of Oklahoma Health Science Center Paul F. Taylor 2007 National Student Clearinghouse J. Ralph Thaxton* University of Georgia Fabia E. Thomas* 1981 Louisiana State University - Shreveport Richard F. Thomason* University of Tennessee Jack D. Thornton 1994 Tarrant County Junior College Reginal D. Tidwell* 1979 University of Alabama Richard Tinneny 2013 Midlands Technical College Richard L. Tuthill* Duke University Dr. James R. Vaillancourt 1988 Old Dominion University William H. Vaughan* George Peabody College Ramon Vitulli 1980 University of Houston Charles H. Walker Florida State University David R. Wallace 2009 University of Memphis Dr. H. Conrad Warlick 1989 Mary Washington College Dr. John E. Weems 1980 Meredith College Arthur S. West 1990 University of South Carolina Richard H. Whitehead 1978 University of Florida Annie Whiteside* Randolph-Macon Women's College Carrol D. Wiley 1979 Southwest Texas State University J. N. Williams 1986 Tarrant County Junior College Wes Williams 1990 Georgia State University Lloyd L. Wilson 1997 Community College of the Air Force John S. Windell* East Texas State University Elizabeth Winn Wesleyan College Dr. Kenneth L. Wooten 1991 University of Mississippi Richard Yount 2008 University of North Carolina, Charlotte

43

Annual Meeting History Year Location President College

1947 Louisville, KY John G. Kelly Winthrop College

1948 Memphis, TN Lloyd G. Chapin Georgia Institute of Technology

1949 Houston, TX William H. Vaughan George Peabody College

1950 Richmond, VA Charles W. Edwards Alabama Polytechnic Institute

1951 St. Petersburg, FL S. W. Hutton Texas Christian University

1952 Memphis, TN Roy Armstrong Furman University

1954 Louisville, KY William F. Adams University of Alabama

1955 Miami Beach, FL James L. Buford Vanderbilt University

1956 Dallas, TX John A. Hunter Louisiana State University

1957 Richmond, VA Richard L. Tuthill Duke University

1958 Louisville, KY William Carmichael Georgia Institute of Technology

1959 Louisville, KY John M. Houchens University of Louisville

1960 Memphis, TN Charles H. Walker Dade County Junior College

1961 Miami Beach, FL Cliff W. Wing Tulane University

1962 Dallas, TX Rollin E. Godfrey University of South Carolina

1963 Memphis, TN Ramon A. Vitulli University of Houston

1964 Louisville, KY Ed Lautenschlager University of Virginia

1965 Richmond, VA Walter N. Danner University of Georgia

1966 Miami Beach, FL Raymond E. Strong University of North Carolina

1967 Dallas, TX Frank H. Spain University of South Florida

1968 Atlanta, GA Floyd D. Boze Texas Tech University

1969 Dallas, TX Calvin A. Cumbie Texas Christian University

1970 Atlanta, GA Bobby L. Cochran The University of Tennessee

1971 Miami Beach, FL Albert L. Clary Louisiana State University

1972 New Orleans, LA L. Robert Grogan University of North Carolina at Charlotte

1973 no meeting

1974 Tampa, FL Elbert W. Ockerman University of Kentucky

1975 Biloxi, MS Robert M. Koser Florida Atlantic University

1976 Lake Buena Vista, FL M. O. Phelps University of Georgia

1977 Atlanta, GA Columbus Posey University of South Alabama

1978 San Antonio, TX Wilson Gantt Murray State University

1979 Norfolk, VA Fabia Thomas Louisiana State University at Shreveport

1980 Nashville, TN Glen Rose Broward Community College

1981 Biloxi, MS Jack Thornton Tarrant County Community College

1982 Birmingham, AL Claire Swann University of Georgia

1983 Fort Worth, TX James Vaillancourt Old Dominion University

1984 Louisville, KY Margaret Perry Wake Forest University

1985 Savannah, GA Luther T. Gunter University of South Carolina

44

1986 Hot Spring, AR Gene Saucier University of Southern Mississippi

1987 Norfolk, VA Ray A. Stines University of Louisville

1988 Orlando, FL John T. Stewart Miami-Dade Community College

1989 Tulsa, OK S. Mark Strickland University of New Orleans

1990 Charleston, SC Michael E. Malone Western Carolina University

1991 Lexington, KY Paul H. Anderson Furman University

1992 Birmingham, AL Carol E. Medders University of Alabama at Birmingham

1993 Fort Worth, TX David H. Stones The University of Texas at Austin

1994 Norfolk, VA Richard L. Yount East Tennessee State University

1995 Jackson, MS Carolyn Parham University of South Alabama

1996 Ponte Vedre Beach, FL Joseph A. Roof Seminole Community College

1997 Louisville, KY Linda Finley McNeese State University

1998 Corpus Christi, TX Paul Taylor Lexington Community College

1999 Savannah, GA Jerry Smith Jacksonville State University

2000 Memphis, TN Charles (Chuck) Morgan Berea College

2001 Oklahoma City, OK Lisa Harris University of Alabama

2002 Birmingham, AL Louise Phillips Southwest Texas State University

2003 Biloxi, MS Bruce Cunningham Duke University

2004 Fort Worth, TX Shelby Stanfield The University of Texas at Austin

2005 Myrtle Beach, SC Susie Archer Vanderbilt University

2006 Lexington, KY Carol Nobles Medical College of Georgia

2007 Little Rock, Arkansas Rick Skeel University of Oklahoma

2008 Williamsburg, Virginia John Hall Southern Methodist University

2009 New Orleans, LA John Fletcher Auburn University

2010 Chattanooga, TN Sara L. Marchello College of William and Mary

2011 Atlanta, Georgia Tim Culhan Centre College

2012 Northern Kentucky Rock McCaskill Southern Wesleyan University

2013 San Antonio, TX Mary Kincannon Texas Christian University

2014 Raleigh, NC Dorinda Harmon College of Charleston

2015 Mobile, AL Amy Bissette Barber East Carolina University

2016 Oklahoma City, OK Joe Papari Southern Methodist University

45

State & Regional Association Presidents State Term Through

Alabama June 2016

Heather Owen

Lurleen B. Wallace Community College

Arkansas October 2016

Randy Skaggs

North Arkansas Community College

Carolinas December 2016

Jon Hutchins

University of North Carolina,Charlotte

Florida June 2016

Miguel Sahagun

Florida International University

Georgia October 2016

David Jenkins

Georgia Southwestern State University

Kentucky October 2016

Tracy Roberts

Murray StateUniversity

Louisiana November 2016

Kourtney Istre

McNeese State University

State Term Through

Mississippi April 2016

Chelia Woodfork-Thompson

Hinds Community College

Oklahoma October 2016

Renee Roach

Cameron University

Puerto Rico May 2016

Ivonne Calderon

University of Puerto Rico

Tennessee November 2016

Michelle Priddy

Aquinas College

Texas November 2016

Darla Inglish

Midwestern State University

Virginia December 2016

Dara Logan

Lynchburg College

West Virginia October 2016

Sandi Smith

West Virginia University at Parkersburg

2016 Local Arrangements Committee

Thank you to all Local Arrangements Committee members for all of your hard work!

Chair Rick Edgington Northern Oklahoma College Hotel and Special Events Chair Zoe W. DuRant Cameron University Registration Chair David H. Fulmer, III Oral Roberts University

Publicity Chair Jon Horinek Cameron University Transportation Chair Adam Johnson University of Central Oklahoma Finance Chair Shelley Majors University of Central Oklahoma

Corporate Partners Chair Lana Scott Western Oklahoma State College Hospitality Chair Laurie E. Tinsley University of Oklahoma-Norman

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The SACRAO Journal editorial board invites you to submit man-

uscripts for the 2017 SACRAO Journal. Manuscripts may be

original research, case studies, or best practice articles. Take

this opportunity to expand your professional CV, share expert

information, and support your professional association. For

information about submission, please email Journal editor, Dr.

Jacquelyn D. Elliott, at [email protected]. Final manuscripts

are due by October 30, 2016.

For more information, please visit www.sacrao.org.

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Visit the Corporate Partners and Exhibitors today!

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Thanks! Thank you for joining us in Oklahoma for the 69th Annual Meeting of SACRAO!

We hope that your experience was productive and enjoyable! Please be sure to complete the

Conference Evaluation so that we can continue to improve our future meetings!

Documents

69th Annual Meeting | February 7-10, 2016