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  • 7/22/2019 580EXII Posibile Probleme

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    PreliminaryResearchReportonCanon580EXIIFlashFailuresByJimClark&TimAmbrose,ResearchandDevelopment

    LPADesignBackground:SincethelaunchofitsPocketWizardMiniTT1andFlexTT5modelsinearly2009,LPADesign(A.K.A.

    PocketWizard)hasbeenreceivingperiodiccallsandreportsfromcustomerswhoareusingtheirCanon

    580EXIIflasheswiththePocketWizardControlTLradiosandexpressingconcernthatperhapstheirflash

    mayhavebeendamagedbyusingaPocketWizardradiotriggerwithit.

    Asofthetimeofthisreport(Jan,2011),thereareabout120140PocketWizardcustomerswhohave

    reportedhavingoneormore580EXIIflashesdamagedwithcommonsymptomsoverthepast18+

    months.

    Ifthefailuremodewasrelatedtoourproduct,thiswouldworkouttolessthan0.5%ofour

    MiniTT1/FlexTT5radio

    units

    which

    were

    connected

    to

    aflash

    that

    failed

    and

    less

    than

    1%

    of

    the

    580EX

    II

    flashesthatwereconnectedweredamaged.

    LPADesignhasconductedaseriousindepthinvestigationforseveralmonthsaswecontinuetocollect

    dataandevidenceofthespecificsofthefailuremode. Inadditionwehavejuststartedtheoutside

    researchassistanceofanalyticalchemistryprofessorGiuseppePetrucciattheUniversityofVermont.

    Research:Thesymptomofthefailureisthatthe580EXIIwillnolongeroutputcontrolledamountsoflight. Itwill

    onlyoutputfullpowerdumps. Thisfullpowerdumpwillhappenevenonapreflash,thereforeleaving

    nostoredenergywithinthecapacitorleftforamainflashexposure.

    ThetestingquicklyrevealedthatanIGBT(transistor)withintheflashisdamaged. Thispartismadeby

    Renesas(part#RJP4301).

    TheIGBTisusedtoturnofftheflowofcurrentthroughtheflashtubewhenthedesiredamountoflight

    hasbeenreached. ThisIGBTisalsousedtocontrol(modulate)thebrightnessofthelightwheninHSS

    (HighSpeedSync)withthehelpofafiberopticcablefeedingalightsensorwithinthemainbody.

    AlthoughLPADesignhasbeenabletoidentifythesymptomoftheproblem,LPADesignhasnotbeen

    abletotracethecauseoftheproblemtoourPocketWizardproductsandwehavenoknowledgeofthe

    incidenceratesofthisproblemarisingindependentlywithoutPocketWizard,i.e.somenumberof580EX

    IIflasheslikelyfailwithoutPocketWizardControlTLradiosinteractingwiththem.Wereceivedreports

    ofthis

    IGBT

    failure

    in

    all

    spectrums

    of

    use.

    It

    spans

    multiple

    different

    Canon

    camera

    models,

    below

    XSyncandaboveinHSS(moreofteninHSS),TTLormanualmodesandonanyversionoffirmwarethat

    thePocketWizardMiniTT1andFlexTT5havehadinpublicrelease. Evenbrandnewflashescouldfail.

    Wehaveruledoutheatbuildupasacausesinceseveralhavefailedwithinthefirstdozenshotsafter

    beingpulledoutofthecamerabag. Thisisallbasedonverbaldescriptionsfromcustomers.

    ItalsohasfailedasmanytimeswithaPocketWizardAC5RFSoftShieldasithasfailedwithoutusingthe

    AC5. SothereappearstobenochangeinoccurrencewhenusingtheAC5orAC7.

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    Wepurch

    otherco

    MostsigOnecom

    replacem

    Theseco

    discharge

    Repaired

    periods

    Soitbeca

    Eventuall

    andsoot

    place.

    Replacem

    failwitho

    Belowar

    asedmanyo

    moneleme

    ificantobseontheme

    ent.

    dcommont

    fromoneor

    unitsthatha

    henuseddir

    mecleartha

    wefoundt

    builduparou

    entofthefl

    rwithouta

    exampleso

    fthefailedfl

    tsbetween

    vations:asthatALLf

    hemewasth

    moreendso

    eonlytheI

    ectlyonaCa

    ttheIGBTw

    attheflash

    ndthe

    ends

    shheadssol

    ocketWizard

    the580EXII

    ashesfrome

    heunitstha

    ailedflashu

    atALLfailed

    ftheflashtu

    BTreplaced

    oncamera

    snttheonly

    ead(tube/r

    fthe

    flash

    tu

    edthefailur

    radio.

    flashheads

    ndusersso

    failed.

    itshavehad

    unitshavevi

    betotheme

    willfrequen

    ithoutaPo

    failurecom

    flector)was

    be.Sparks

    a

    eproblems

    hatwereca

    ecouldtake

    theIGBTda

    iblesignsof

    talreflector.

    lyfailagain

    ketWizardr

    onentwithi

    alsobadand

    ndelectrical

    ndtheflash

    singIGBTfai

    themapart

    agedandn

    electricalarc

    ithinrelativ

    dioinvolved

    thesystem.

    showedvisi

    arcingwere

    scouldnol

    lurestorepe

    ndstudyth

    eded

    ing/electric

    elyshorttim

    .

    lesignsofa

    pparentlyt

    ngerbemad

    at

    l

    sh

    king

    eto

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    Figure1:

    oxidizatio

    Figure2:

    possible

    Figure3:

    housingi

    Flashtubee

    nofmetalre

    Flashtubee

    xidizationof

    Inmoresev

    nearthetu

    dshowingb

    flectornear

    dwithtrigg

    metalreflec

    recasesthe

    e.

    lacksootbe

    ubberends

    rringshowi

    ornearrubb

    flashtubegl

    indtubeon

    al.

    gblacksoot

    erendseal.

    ssischarred

    rubbermoun

    behindtube

    inaringaro

    t. Alsoshow

    onrubberm

    undwheret

    spossible

    ount. Alsos

    emetalrefl

    ows

    ctor

  • 7/22/2019 580EXII Posibile Probleme

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    Figure4:

    Figure5:

    Anotherexa

    xampleofd

    mpleofsoot

    amagefrom

    andelectrica

    eflectortot

    ldamageat

    iggerringaf

    ndofflasht

    erelectrical

    ube.

    arcing

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    ElectricalWecaptu

    Forrefer

    theIGBT

    Belowis

    Figure6:

    AnalysisofFredfailuree

    nce,IGBTcu

    mitterlead.

    nexampleo

    Inthemiddl

    ailureModeentsaswell

    rrentissens

    fafailurewe

    ofaHighSp

    :asgoodwor

    dbymeasur

    havecaptur

    eedSyncpul

    ingunitsto

    ingvoltagea

    d

    setrain,the

    erifythepro

    crossa0.01

    IGBTfailsan

    blemusinga

    hm1%resis

    shortsColle

    noscilloscop

    torinlinewi

    ctortoEmitt

    e.

    th

    er.

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    Figure7:

    sparkjum

    Closeupvie

    pedtother

    ofIGBTele

    flectorandt

    ctricalsignal

    henintothe

    . Notethat

    collectoroft

    theIGBTgat

    heIGBT.

    wasturnin offwhenth

    e

  • 7/22/2019 580EXII Posibile Probleme

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    MakingtInmanyc

    frontedg

    infeedba

    Weare

    s

    thenegat

    Figure8:

    Note:To

    eflashmorases(butno

    eofthehous

    cktothesen

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    thi

    iveflashtub

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    traceisthe

    pronetofaall)weares

    ingorithas

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    tspikesonI

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    kink/pinch

    ablecan

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    oingtothet

    efiberoptic

    inthefiberl

    ethe

    flash

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    cablehaseit

    inewhichmi

    oresensitiv

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    vercircuit.

    erpulledba

    ghtbecausin

    to

    having

    a

    orortrigger

    cksomefro

    gsomeredu

    sparkarc

    fro

    ing.

    the

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    m

  • 7/22/2019 580EXII Posibile Probleme

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    Figure9:

    Notethat

    circuits.(

    Intheory

    fireatth

    thatcaus

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    withthet

    aselimin

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    thearcpuls

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    Figure10

    the580E

    Notethat

    Thisflash

    : Typicaltrac

    XIIonagoo

    thecurrent

    hasagoodp

    eshowinga

    workingfla

    rofiledoes

    ositioningof

    reflash(wh

    hthatdoes

    othaveany

    thefiberopt

    ileusingaPo

    otdamageI

    spikesinthe

    icandnosig

    cketWizard

    GBTs.

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    sofkinksor

    iniTT1/Fle

    eIGBTONpe

    bendsinthe

    xTT5)totrig

    riods.

    fiber.

    er

  • 7/22/2019 580EXII Posibile Probleme

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    FlashTubAnothers

    extendin

    Onetheo

    metalrefl

    Manually

    shortene

    Wehave

    Figure11

    theflash

    eAlignmentignificantob

    intotherefl

    ryisthatthis

    ectorthe

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    movingthef

    didincreas

    oundthatw

    : NOTE:the

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    :servationist

    ectoraremo

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    enabling

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    athavethe

    ailagain.

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    cingto

    happ

    mimagetot

    ccurred. (H

    ailifthefron

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    lashtubeali

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    nmuch

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    stancestoth

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    of

  • 7/22/2019 580EXII Posibile Probleme

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    OzonefrOzoneis

    (source

    Inaseale

    electrical

    shorterdi

    Ozoneca

    generate

    separate

    HighSpe

    discharge

    Intheory

    Thehead

    thathold

    LPADesi

    damaget

    Tofurthe

    didcause

    Sointhe

    Withthes

    (Model#

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    mUVandEleneratedby

    ikipedia)

    dcontainer(

    breakdown

    stances.

    begenerat

    inthepres

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    dSyncmod

    inaheadth

    thisgenerat

    assemblyon

    theflashtub

    ntheorizedt

    heIGBT.

    rtestthisth

    IGBTstofail.

    rythebest

    etheoriesin

    106M)

    The

    fthetestset

    ectricalfieldusingUVlig

    suchasseale

    oltageofair

    dinthepre

    nceofrapid

    beishowco

    (HSS)ofthe

    thasamisal

    shigherand

    the580EXII

    einplace. T

    hatozonebu

    ory,werem

    Withthegl

    aytohelpp

    mind,LPAD

    model106

    upareonth

    s:t,highvolta

    dflashhead)

    suchthatarc

    enceofUVf

    repeatedele

    mmercial/i

    580EXIIgen

    ignedtubea

    higherlevels

    asaglassco

    eozonehas

    ildupinthe

    vedtheglas

    sscoverre

    eventozone

    signrented

    readsOzon

    followingp

    es(1020KV

    ozonecanb

    ing(electrica

    romflashtu

    ctricaldischa

    dustrialozo

    eratesaloto

    longwithim

    ofozoneth

    veroverthe

    nowhereto

    flashheadis

    sfrontcover

    oved,weca

    buildupist

    anOzoneGa

    as

    low

    as

    1

    ge(Figs12,

    )oranelectr

    uilduptoda

    ldischarge)

    es. Howeve

    rge. Pulsed

    egenerator

    frepeatingp

    roperfeedb

    tcantesca

    frontandar

    go.

    causingthe

    fromaflash

    tgettheIG

    ventilateth

    sAnalyzerfr

    ppb(10

    par

    13).

    icspark(cor

    ngerouslevel

    anhappen

    ritsfarmor

    ighvoltage

    swork.

    ulsesofelec

    ackfromthe

    etheheada

    ubberizedse

    ailureevent

    headassem

    BTtofail.

    eheadasse

    mOzoneSo

    sper

    billion)

    na).

    sandreduce

    ucheasiera

    likelytobe

    lectricalcha

    tricalarc/

    fiberopticc

    ssembly.

    alonbothen

    thatultimat

    lythattypic

    bly.

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    .

    the

    t

    rge

    ble.

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    ely

    lly

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    Figure12

    Ozonega

    Figure13

    :This580EXI

    scouldbesa

    : OzoneSolu

    Ihadthegla

    mpledviath

    tionsGasan

    scoverrem

    frontofthe

    lyzermodel

    vedfromth

    housingthro

    106M

    einternalfla

    ughtheplas

    hheadasse

    ticFresnelle

    blysothat

    s.

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    OzoneAOurfirstt

    sealsthe

    theflash

    Weconfir

    700mlpe

    holeinth

    Nextwe

    theflash

    (HSSmod

    TheOzon

    upofozo

    readinga

    Figure14

    nalysisoftestwastoc

    lashtubehe

    iaanOCE3

    medthat

    Oz

    rminute. In

    efarbackof

    ovedthe58

    ofirespecifi

    e). ACanon

    eanalyzerh

    nevs.time.

    teraveragin

    :

    e580EXIIFnfirmweco

    adassembly

    cabletofire

    onewas

    star

    ordertoena

    theflashhea

    0EXIIflasht

    cally80pops

    CPE4batter

    savoltageo

    heOzonea

    gforeach10

    lash:lddetectOz

    insidethefla

    t1secondi

    ingto

    be

    de

    leairtobe

    dnearthepi

    beoffthec

    at1.5secon

    packhadto

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    shhead. We

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    ected.The

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    dintervalsat

    beusedtoe

    atwasconn

    samplesofa

    d.

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    thensetthe

    bout40seco

    zoneanalyz

    eflashhead

    gviaitsow

    maximump

    nablefiring

    ctedtoano

    irevery10s

    edtheglass

    camerathat

    nds.

    ersamples

    ai

    ,wehadto

    opticaltrig

    owerat1/80

    hisfast.

    scilloscopet

    condsando

    overplatet

    wasconnec

    rat

    arate

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    rillatinyair

    erinput. W

    00thshutter

    showtheb

    tputsanew

    at

    edto

    vent

    set

    peed

    ild

  • 7/22/2019 580EXII Posibile Probleme

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    Ascanbe

    triggerin

    isusedas

    efficient

    Shownb

    Figure15

    controls

    possible

    Sincethe

    energyth

    flashhea

    Ourtheo

    IIiswhat

    Tofurthe

    (seeFigur

    seeninthe

    hasamuch

    thetrigger.

    SStimingco

    low(fig15)

    : Showingfu

    stem. Ther

    henusingt

    lightoutput

    atwas

    delive

    washalfas

    eticalconclu

    causesmost

    rconfirmthi

    e16onfollo

    copetraces

    asterbuildu

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    ntrolsystem

    rethetwoli

    llpowerHSS

    dtracesho

    ePocketWiz

    henusingt

    redby

    the

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    muchwhen

    sionisthatt

    oftheozone

    ,wealsofire

    wingpage)

    howninFig

    ofOzonein

    teofozone

    usedbythe

    htpulseout

    lightoutput

    stheshorte

    ardFlexTT5

    ePocketWi

    shtube

    was

    singthePoc

    erapidfirin

    buildupand

    dalongseri

    re14,theC

    sidetheflas

    uildupislike

    ocketWizar

    putsasmeas

    rom580EXII

    firingtime

    sthetriggeri

    ardradiowa

    thesame

    bu

    ketWizardFl

    ofthe10KV

    notthebrigh

    sofnonHS

    nonnatives

    headthan

    lyrelatedto

    ControlTLs

    uredbyaTh

    whenfired

    utbrighter

    ingsystem.

    sbrighterbu

    tthe

    resultin

    exTT5.

    triggercircu

    tnessofthe

    fullpowerli

    ystemusing

    henthePoc

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    stem.

    orLabsDET3

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    aximumout

    thalfthedu

    gozone

    buil

    itrepeatedly

    lightoutput.

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    heirownop

    ketWizardFl

    reenergy

    6Alightsens

    ativeoptical

    putthatis

    ation,theto

    upinside

    th

    insidethe5

    rcompariso

    ical

    xTT5

    or.

    tal

    0EX

    .

  • 7/22/2019 580EXII Posibile Probleme

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    Figure16

    buildup

    brightnes

    Testmod

    Canonsn

    theIGBT

    systemm

    However

    ringarou

    lightemit

    fullpowe

    HSSpulse

    Wearep

    muchthe

    triggerri

    research

    : Whenfirin

    asnearlyzer

    sofCanons

    einFlexTT5

    ativepulsed

    ail.Wehad

    ighthaveinc

    thetestsdid

    dtheflasht

    tedbythefl

    rnonHSSfla

    has

    only

    asi

    eparingtor

    ozonewillc

    gtotherefl

    rinthefield

    theflashusi

    o. However

    nativeoptica

    irmware5.2

    urationand

    thoughtthat

    reasedthec

    nothavetha

    ubewerelik

    shsincealo

    shpulseisfa

    nglefiring

    of

    ntestsatth

    angetheele

    ctormetalh

    ofozoneand

    ngonlyafull

    henwetrie

    llytriggered

    2(neverap

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    perhapsthe

    ancesofaf

    toutcome.

    lythemore

    gerduratio

    brighteran

    thetrigger

    ri

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    ctricalbreak

    ousing. Che

    willbeassis

    powerdum

    dtoduplicat

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    blicrelease)

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    efoundtha

    significantca

    HSSpulseh

    yetgenerat

    ngon

    the

    fla

    fVermont(

    ownofairs

    istryprofes

    tingustofur

    innonHSS

    etheexactsh)theozone

    wastotest

    ETTLsystem

    outputcapa

    tthe10KVe

    useoftheoz

    asmanymor

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    shtube

    at

    th

    VM)inthec

    uchthatane

    sorGiusepp

    therourrese

    (belowXSyn

    amepulsed

    uildupwas

    urtheoryth

    mightbeles

    bilityofthe

    lectricalpuls

    oneformatio

    efiringsoft

    oozone. Thi

    ebeginning

    omingweek

    lectricalspar

    Petrucciof

    archandthe

    c)theozone

    rationand

    uchgreater

    atduplicatin

    pronetoha

    ocketWizar

    sfromthet

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    sfullpower

    fthe

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    o

    tofindout

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    . A

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    tput.

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    om

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    PreflashBoost:PocketWizardintroducedbackinAprilof2009afirmwarefeaturethatenablesabrighterpreflashtobe

    selectedbytheuser. Thedefaultwastohavethebrighterpreflashenabled.

    InSeptemberof2010aspartofourongoingresearchintothisIGBTfailureproblemin580EXIIflashes,

    wetried

    atest

    where

    we

    changed

    the

    default

    of

    the

    preflash

    to

    be

    disabled.

    After5monthsofcollectingdatasincedefaultingtopreflashboostOFF,wehavefoundtherewasno

    changeinreportedfailureratesince. Infact,thepreflashboostwasconfirmedtobedisabledinmostof

    ourrecentreports.

    OurcurrentconclusionsofaristhatthePreflashBoostfeatureisnotrelatedtothe580EXIIsIGBT

    failure.

    AnimportantthingtonoteisthatCanonspreflashisashortformofHSS. Itisjusta400uslongHSS

    pulse.So

    apreflash

    can

    generate

    aquantity

    of

    the

    high

    voltage

    pulses

    similar

    to

    the

    HSS

    main

    flash

    mode. SoevenifauserisshootingatorbelowXSyncwithnonHSSexposures,thepreflashmaystill

    begeneratingozone.

    Furthertestswillbeneededtodetermineifpreflashesalonecouldgenerateenoughozonetocausethe

    failureevenifwedisableanymainexposurelightoutput.

    Othertesting:Weconductedmanyexperimentsaroundheat,static,andotherfactors.

    UsinganESDgenerator,wedischarged11,00020,000voltsintomanyplacesona580EXIIbothalone

    andmountedonaFlexTT5withandwithouttheAC5. Noissueswerenoted. The580EXIIandFlexTT5

    arebothCEmarkedproductswhichmeanstheymustbeabletohandleacertainlevelofESDtoqualify

    forsaleinEuropeancountries.

    Heattestsoverlongperiods,torturetestsofhundredsoftriggersinvariousconfigurations,and

    electricalshorttestsontheshoepinswereconducted.

    NoneofthesetestsyieldedanyrepeatablefailuremodesorconclusivedataaroundIGBTfailure.

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    Asparto

    designed.

    people.

    thefailur

    occurred

    TheCano

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  • 7/22/2019 580EXII Posibile Probleme

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    Figure18

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  • 7/22/2019 580EXII Posibile Probleme

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    Conclusions:(ThePerfectStorm)Itappearsthatsomecombinationofelementscomestogethertocreatetheriskandincreased

    probabilityofanIGBTfailurewithinthe580EXII.

    Sealedflashtubeassembly(internalzoomcarriageassembly) Misalignmentoftheflashtubewithinthereflectorsuchthatarcingismoreprobable Reducedopticalfeedbackviathefiberopticsensecableintheflashhead Dryerairwhereozonecanbegeneratedmoreeasily ElectricaldischargethroughthereflectoratamomentwhentheIGBTisturnedoff

    Byreviewingheavilyused430EXIIflashes(Canonsnewest)andseeingnosignsatallofarcingwithinthe

    reflectororontheflashtube,wehavetheorizedthatpossible580EXIIdesignissueswerecorrectedby

    identifyingthesameproblemsdiscussedinthisdocumentandchangingthedesigntominimizethe

    potentialfordamageonthenewer430EXIIflash.

    PocketWizardmarketsandencouragespeopletogetoutandusehighspeedsync(HSS). Wemakeit

    easierthaneverbeforeforlargernumbersofflashestobeusedinthesemodessinceoursystemdoes

    nothavelimitationsinbrightsunlightconditionscomparedtoopticallytriggeredCanonflashes.

    WebelievethatHSSflashmodeismorepronetohavefailurebutisnotarequirementoffailureto

    happen. SomecombinationofTTLPreflashandorHSSmainflashseemstoberequired.

    OurControlTLfirmwarecontrolsthebrightnessinfora580EXIIinHSSmodetonomorethanwhatis

    permittedbytheCanon40D,50D,7DseriescameraswhichhavetheshortestHSSpulsedurations(when

    flashisontopofthecamera)andthereforehavethehighestnativepermittedpowerrequestlevels.

    Thesecamerashavetheshortestbladetraveltimesfortheirshutters.

    OurPreflashboostmodedoesnotincreasethechancesofafailuresinceequalnumbersofpeoplehave

    hadafailurewithitdisabledashavehaditenabled. OurAC5andAC7shieldingproductswerenoteven

    usedinabout50%ofthereportedfailuresanddidnotevenexistwhenfirstreportsoffailuresstarted.

    SowhilePocketWizardproductsdonotappeartocausethefailure,throughaggressivemarketingof

    remoteHSSfeaturesofCanonsflasheswemaybeaccidentallycontributingtotherateinwhichfailures

    happen.

    Researchwillcontinueintryingtofindsolutions(ifany)toreducingtheriskoffailuresonthe580EXII.