© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.

Training & DocumentationCommunity of PracticeMeeting: March 20, 2013Leader: Steve Toft

Conference Line: 877-675-4345Participant Code: 162 431 8808

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.2

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.3

Visual

Auditory

Kinesthetic

FALSEPerceptio

n==

Learning.

/

1

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.4

FALSE

We use 100%of our brain.

2

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.5

TRUEExercise Improves

brain function.

3

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.6

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.7

What is

Learning?

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.8

Learning is …

… moving data out of short-term memory and into long-term memory.

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.9

5 brain-friendly ways to improve learningLikeness

EmotionActionReceptionNoteworthiness

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.10

Do youKnow what

this is?

Likeness

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Whataboutthe same object viewed from farther away?

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.12

What do you think the LIKENESS principle means for how we design and deliver training?

How might this principle be applied?

Application?

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.13

EMOTION:Memories are

strongerwhen linked to emotion,especially POSITIVEemotion.

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.14

How might we apply the EMOTION principle in our training and documentation work?

Application

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Learning is not a spectator sport but an active and participatory

one.

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.16

How might we apply the ACTION principle in our training and documentation work?

Application

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.17

Touch Sight Hearing Taste Smell

The best learning involves multiple receptors

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How might we apply the RECEPTION principle in our training and documentation work?

Application

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Learning starts when we pay close attention.

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.20

How might we apply the NOTEWORTHINESS principle in our training and documentation work?

Application

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5 brain-friendly ways to improve learningL

EARN

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.22

5 brain-friendly ways to improve learningLikeness

EARN

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.23

5 brain-friendly ways to improve learningLikeness

EmotionARN

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.24

5 brain-friendly ways to improve learningLikeness

EmotionActionRN

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.25

5 brain-friendly ways to improve learningLikeness

EmotionActionReceptionN

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Confidential – For training purposes only.26

5 brain-friendly ways to improve learningLikeness

EmotionActionReceptionNoteworthiness