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3927 IIJ - Programme Guide 2015-v8

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  • PARTNER PROGRAMME

    G u i d e B o o k 2 0 1 5

    PARTNER PROGRAMME

    Guide Book 2015

  • PARTNER PROGRAMME

    1. Welcome to the IIJ GIO Partner Programme 2015 3

    2. Programme Entry 4

    3. Programme Requirements 5

    4. Programme Overview 6

    Business Benefits 6

    Summary of Benefits 7

    Benefit Descriptions 8

    5. Partner Types 9

    MSPs 9

    ISVs 9

    VARs 9

    6. Membership Levels 10

    7. The IIJ GIO Partnership Advantage 11

    Meet Clients Ever-demanding SLAs & Win New Business 11

    Fill the Technical Skills & Support Gap 11

    De-risk your Infrastructure Investments & Grow Profits 11

    8. Solution Training 12

    9. Sales & Marketing Tools 13

    IIJ GIO Partner Portal 13

    Co-marketing 14

    Incentives 14

    10. Programme Support 15

    PARTNER PROGRAMME

    Contents

  • PARTNER PROGRAMME

    G u i d e B o o k 2 0 1 53

    1. WelcomeWelcome to the IIJ GIO Partner Programme 2015

    IIJ Europe is delighted to welcome our partners

    to the 2015 edition of the IIJ GIO Partner

    Programme.

    With this being our inaugural programme here in

    Europe, we at IIJ Europe feel excited about the

    coming year and building a stable of world-class

    technology partners. As our industry continues to

    change and expand at a dramatic pace, IIJ Europe

    are looking to help partners in any way we can, so

    that they can take full advantage of the massive

    opportunities presented by the cloud.

    Built on a reputation for technical innovation and

    excellence, Internet Initiative Japan (IIJ Europes

    parent company) has, since its inception in 1992,

    been at the forefront of IT in their native market of

    Japan first with the introduction of the internet

    and more recently as the number 1 public cloud

    provider in the country.

    Now, for the first time, IIJ Europe is opening

    their arms to the European partner community.

    However, partnership is far from new to us. Since

    our establishment, the idea of partnership has

    been at the very heart of everything we do

    whether it is with our global end-user base of

    over 8,500 customers or our extensive channel

    business in Japan.

    The goal of our IIJ GIO Partner Programme is

    simple: we want to work directly with our partners

    to make their businesses better and more agile,

    without adding any additional complexity.

  • PARTNER PROGRAMME

    G u i d e B o o k 2 0 1 54

    2. Programme Entry

    The IIJ GIO partner programme is designed to

    facilitate quick and easy entrance for partners. We

    appreciate that our European partners are very busy

    running and building their businesses in an extremely

    competitive industry.

    IIJ Europe wants to remove unnecessary

    administration and provide partners with an

    accessible solution that allows them to enhance

    their commercial outcomes from day one.

    Joining our programme involves the following three step process:

    1. Enrolment: Firstly, we ask that partners complete and return a brief application form and return it to us

    2. Company check: IIJ Europe undertake a routine examination of all applicants to ensure their suitability for the programme

    3. Contract: Following our partner analysis, IIJ Europe will then look to enter into a legally binding agreement designed to protect the interests of both parties

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    3. Programme Requirements

    IIJ Europe does not believe that partner

    programmes should result in costly, resource-

    draining investment on behalf of partners.

    Instead, partner programmes, as with our IIJ

    GIO programme, should limit the administrative

    burden and remove the need for companies to

    engage in time-consuming initiation efforts.

    When partners enter the IIJ GIO Partner

    Programme, we already know the high pedigree

    of the organisation in question.

    Do we really need to force partners to attend

    annual standardised and lengthy, accreditation-

    earning sales and technical training courses? Of

    course not.

    Should we require that our partners promote

    their IIJ GIO-related activities in a set number

    of promotional activities per annum? Again,

    absolutely not.

    IIJ Europe simply asks that our partners,

    regardless of their nature, take full advantage

    of the IIJ GIO opportunity. We trust that our

    partners will reach out to us how and when they

    need us.

    However, we do encourage our channel to hold

    an IIJ GIO business briefing so that their relevant

    personnel are fully comfortable with how to

    engage IIJ Europe for their administrative, sales,

    marketing and technical needs.

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    4. Programme Overview

    IIJ GIO for partners offers a uniquely architectured

    integrated public and private cloud service that

    allows MSPs, VARs & ISVs to design or extend

    their own managed service (MSP) or Software-

    as-a-Service (SaaS) client offering.

    This flexible, tailored solution utilises the latest

    virtualisation and internet technologies alongside

    the IIJ high-speed global internet backbone,

    all delivered to partners for a flat-rate fee and

    flexible contract terms.

    Combining the cost and flexibility of a public cloud

    environment, with the technology capability and

    security of a private cloud service, IIJ Europes

    clients call it the perfect private cloud.

    Business Benefits

    Once partners have officially entered the IIJ

    GIO Partner Programme, they have a wide

    variety of compelling business benefits to

    look forward to.

    At IIJ Europe, we have a deep understanding

    of what makes a difference to partners

    operating in the real world of demanding

    customers and aggressive competition.

    While designing our programme, we have

    been able to draw on over 20 years of

    global experience. We know the challenges

    our partners are facing because we too

    have encountered the same difficulties

    ourselves.

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    Summary of Benefits

    Access to IIJ Partner Portal

    Free demo/trials for end users

    Partner communications

    Incentives programme

    Interact

    Technical

    Develop

    Sales

    Marketing

    Strategic

    Internet

    Co-marketing (case studies, PR, etc.)

    24/7 Global Helpdesk

    Partner webinars and events

    Face-to-face technical support

    Cloud business enablement

    Flat-rate service

    Partner introductions

    Contract term (minimum 1 month)

    PAYG Scheme

    MSP

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    ISV

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    VAR

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    Benefits

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    Benefit Descriptions

    Benefit Description

    Access to IIJ Partner Portal

    Avail of a range of valuable resources including whitepapers, case studies, product updates and industry insights.

    Partner communications

    Keep up-to-date with the latest news and events relating to IIJ GIO by e-mail, text and social media.

    Internet As one of the worlds largest internet providers with our own global internet backbone our customers benefit from industry-leading connectivity with guaranteed network speed, quality, security and availability.

    24/7 Global Helpdesk Our global operation with offices in Europe, Japan, Singapore, Hong Kong, Shanghai, and the US ensures truly 24/7 operations, with immediate access to a qualified engineer, offering tier 1 support.

    Face-to-face technical support

    IIJs rich global heritage in innovation is evident in the deep infrastructure and application skills of our engineers and support staff, who can provide support across a vast range of software, hardware and technologies to offer better, more capable service than a typical in-house IT support service.

    Cloud business enablement

    IIJ GIO allows MSPs & ISVs to design or extend their own managed service (MSP) or Software-as-a-Service (SaaS) client offering.

    Free demo/trials for end users

    Show your customers the power of IIJ GIO before they purchase by utilising our free trial service.

    Incentives programme IIJ Europe offers a range of exciting incentives designed to inspire partners to grow their businesses. Access the IIJ Partner Portal for more details.

    Co-marketing (case studies, PR, etc.)

    Promote your brand by highlighting your services and great customer stories. IIJ want to work with partners in any way we can to maximise your IIJ GIO-related business.

    Partner webinars and events

    Deepen engagement with your end-users by working with IIJ Europe to deliver a range of events such as seminars and technical workshops, designed to enhance companys solutions and reputation.

    Flat-rate service IIJ is a Global ISP. This enables us to offer IIJ GIO for a flat rate service fee, with no long-term contract commitment. There are no hidden costs unlike many cloud operators we do not charge on incremental internet traffic volume ensuring our partners have total control and transparency of costs.

    Con

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