ANNUAL REPORT

2019

Thank you to our community and

government partners.VETERANS SERVICESFor many of our veterans, the transition back to our communities and civilian life is filled with challenges. VOA believes every

veteran has earned support to help them meet those challenges. Our Supportive Services for Veterans Families and Homeless

Veterans Reintegration Program provide comprehensive supports for veterans in need. From housing support to job and

education counseling, we are there for the men and women who are always there for us.

2,000

UNITY HOUSEUNITY HOUSE

Thank you to our community and

government partners..

For 35 years, Volunteers of America has

been keeping families facing homelessness

together. And this year, as we celebrated our

35th Anniversary, we also celebrated a new

name for our Family Emergency Shelter – Unity

House, as well as a new name for our array of

comprehensive housing services – VOA Home.

“Our new names describe our mission.

We keep families together in a safe, welcoming

and comfortable home. And we prepare for

better futures in stable housing. We know the

meaning of home, and we want every family

we can possibly serve to know we are there for

them,” Jennifer Hancock.

COMMUNITY

ENGAGEMENT

We can’t serve 24,000 people without

a community of supporters who help us

every day. They serve meals, provide

child care, plant gardens, make repairs

and conduct classes. It’s all designed

to give hope, and in the past year we’ve

had 1,592 volunteers give more than

20,056 hours of their time. Thank you

to our extended Volunteers of America

family who magnify our work and make

so much possible.

1,592

Thank you to our community and

government partners.

VOA RECOVERY

Our groundbreaking addiction recovery

services are growing to meet the need.

Freedom House, our program for pregnant

and parenting women overcoming

substance use disorder, is recognized

nationally as a standard for quality care.

This year, we were one of seven programs

in the nation – and the only one in

Kentucky – to be certified by the extremely

rigorous American Society of

Addiction Medicine.

We celebrated the birth of the 200th

healthy baby born at Freedom House this

year – and have since grown that number

to 217.

635 INDIVIDUALS

RECEIVED LIFE-CHANGING

ADDICTION RECOVERY

TREATMENT THIS YEAR,

INCLUDING 65 VETERANS

635

D E V E LO P M E N TA L D I SA B I L I TY SE R V I CES

Thank you to our community

and government partners.

VOA is one of the region’s largest providers

of services and care for individuals with

intellectual and developmental disabilities.

We provide comprehensive in-home support

and specialized services in a range of

welcoming and comfortable homes.

Our innovative Supported Employment

program puts people with developmental

disabilities to work in productive and

fulfilling jobs. Our program pays market

wages and gives our capable and

talented clients opportunities to work for

tremendous employers like Mark’s Feed

Store, Republic Bank and the Louisville

Slugger Museum and Factory.

200

Thank you to our community and

government partners..

VOA FITVOA provides convenient, confidential and free HIV testing and education services, working every day to keep

our community healthy and informed. VOA FIT is a key part of our innovative program – Friends Inspiring

Testing. We offer financial incentives to individuals in high-risk communities to get tested and encourage their

friends to get tested.

SOUTHEASTERN KENTUCKY For far too long, rural areas of our beautiful commonwealth, including southeastern Kentucky, have not had access to comprehensive and effective addiction recovery services. VOA is working with local

leaders and community partners to meet this need and our VOA Recovery Freedom House will soon be serving pregnant and parenting women with a facility in Clay County. Our Recovery Community Center

is already open and providing a welcoming gathering place for people in recovery.

This year, VOA opened the fourth Recovery Community Center in Kentucky and the first in a rural area. Construction of our first Freedom House outside of Louisville is nearly complete and we will open

in 2020.

Tess Lipps, Jennifer Hancock, Senate President Robert Stivers, Senator Mitch McConnell, Governor Andy Beshear, Attorney General Daniel Cameron, Director James Carroll and Representative Derek Lewis

MEN’S ADDICTION RECOVERYThe VOA Recovery Shelby campus is home to several men’s addiction recovery programs. We have a focus on

serving veterans and men exiting incarceration, but any man seeking to overcome substance use disorder is

welcome. We can serve as many as 75 men, and offer comprehensive programs and services.

THE CHILDREN

WE SERVE

Throughout more than 40 programs,

Volunteers of America works to build

stronger, more stable futures for

families and children.

Last year, our diverse programs

provided direct and comprehensive

service to more than 2,396 children.

From helping veterans who have

served our nation to find long-term,

affordable housing to helping moms

overcome substance use disorder, VOA

is committed to giving kids hope for

brighter futures.

2,396 CHILDREN RECEIVED SERVICE

FROM VOA. OUR MISSION IS TO CHANGE

LIVES AND INSTILL HOPE, AND EVERY

DAY WE BUILD STRONGER, MORE STABLE

FUTURES FOR THE CHILDREN AND

FAMILIES OF VOLUNTEERS OF AMERICA.

2,396

F I N A N C I A L S

ASSETSCurrent AssetsCash and cash equivalent 330,428Accounts receivable, net 4,733,686Prepaid expenses 190,447

TOTAL CURRENT ASSETS 5,254,561

PROPERTY AND EQUIPMENTLand and buildings 11,295,973Furniture and equipment 4,840,601Less accumulated depreciation (8,249,992)

TOTAL PROPERTY AND EQUIPMENT 7,886,582

OTHER ASSETSLong-term investments 1,576,160Restricted deposits 153,757Pledges receivable noncurrent 1,244,894

TOTAL OTHER ASSETS 2,974,811

TOTAL ASSETS 16,115,954

LIABILITIES AND NET ASSETSAccounts payable 231,518Mortgages and other notes payable, 411,694 due in one yearLine of credit 2,600,000Accrued expenses 1,459,675Other current liabilities 173,408

TOTAL CURRENT LIABILITIES 4,876,295

LONG-TERM LIABILITIESMortgages and notes payable, 1,318,602 noncurrent

TOTAL LONG-TERM LIABILITIES 1,318,602

NET ASSETSUnrestricted 5,631,640With donor restrictions 4,289,417

TOTAL NET ASSETS 9,921,057

TOTAL LIABILITIES AND NET ASSETS 16,115,954

STATEMENT OF REVENUE AND EXPENSESPublic support and revenuePublic support/direct and indirect support 2,198,692Public support/capital and bequests 640,580Special events 150,521Volunteers of America awards and grants 115,073United Way awards and grants 84,066

TOTAL PUBLIC SUPPORT 3,188,932

REVENUES AND GRANTS FROM PUBLIC AGENCIES 23,130,323 Program service fees 2,691,482Rental income 296,424Miscellaneous revenue 32,599

TOTAL REVENUE FROM OPERATIONS 29,339,760

EXPENSES BY PROGRAMHomeless and Housing services 6,119,187Addiction recovery services 4,029,765Developmental disability services 11,717,931Correctional services 913,300Health care services 740,607VOA Property Corporation of Louisville 950,449

TOTAL PROGRAM SERVICES 24,471,239

SUPPORT SERVICESManagement and general 3,880,894Fundraising 865,600Administration fees paid to national organization 633,036

TOTAL SUPPORTING SERVICES 5,379,530

TOTAL OPERATING EXPENSES 29,850,769Excess/(deficit) from operations (511,009)

NON-OPERATING GAINS AND LOSSES AND OTHER REVENUELoss on sale of real estate --Interest and dividend income 69,779Gain on investments 16,128

GAIN FROM OTHER ACTIVITIES 150,924

NET ASSETS AT END OF YEAR 9,921,057

OUR DONORS MAKE THE DIFFERENCE. ALL 3,353 OF THEM.

$50,000 - $99,999Brown-Forman FoundationGilead FoundationHumana FoundationLift A Life FoundationWHAS Crusade for ChildrenWellCare Community Foundation

Elgin Children’s Foundation Inc.The Gheens Foundation, Inc.Kosair Charities

Accelerated ServicesMr. William T. AllenComer Family FoundationJoseph Delaney Memorial Endowment FundPeg and Stephen DieboldMs. Sandra A. FrazierGE FoundationWanetta & Joseph Hagan Charitable TrustThe HCA FoundationMr. Henry Heuser Jr.Kentucky Social Welfare FoundationMiranda ConstructionNissan North America Inc.Norton Healthcare

Opal Godfrey Brennan TrustAnonymousEphraim and Wilma Shaw Roseman FoundationVolunteers of America IncWellCare Health Plans, Inc.

ADP, LLCAirlines Reporting CorporationAnthem Blue Cross Blue Shield MedicaidBee Line Courier ServiceMs. Meredith W. BrownCaldwell Charitable TrustCommunity Foundation of Louisville, Inc.Community Foundation of Middle TennesseeMs. Patricia Cummings and Mr. John A. BruggmanDel Mar MedicalJ. David and Vicki FlaneryGivegab.comMs. Jennifer M. HancockKentucky Circuit Court Clerks’ Trust for Life Inc.LG&E and KU FoundationMr. Andy Loving and Susan K. Taylor, PhDDickie and Linda OliverPassport Health PlanPermobil, Inc.Piedmont Natural GasSnowy Owl FoundationWoodrow M. and Florence G. Strickler Designated FundTriStar Avenue Construction Services, LLCU.S. Med LabMr. Gene UlrichWorld Wide TechnologyMrs. Jean B. ZehnderAnonymous (2)

AdventHealth HospitalAltman Insurance ServicesWilliam E. Barth FoundationMr. Theodore J. BertucaThe Bonnie Family FoundationBrown-Forman CorporationCDWCentra Credit UnionClark Memorial HospitalV. V. Cooke FoundationDowdle Construction Group LLCF & M BankFirst Savings BankMr. David L. GraeserHansen & Adkins Auto TransportMajor General (Ret) Charles K. HeidenJDC Solutions, IncKentuckiana AIDS AllianceMcCarthy Strategic Solutions, LLCPaul and Annie McLaughlinMcLeroy FoundationMesser Construction FoundationMount Juliet Tire CenterNalco an ECOLAB CompanyNutanixPNC BankMs. Judie Parks and Mr. Tim GornetPinnacle BankMrs. Ruth E. Atkins and Mr. Luis E. PradaPure StorageMs. Linda RiceTeam Wilson Real Estate Partners LLCUnited HealthCare Services Inc.Weyland VenturesYates Services, LLCAnonymous (2)

Alltrade Service Solutions, LLCMr. William AltmanAmerican Commercial Barge LineMs. Taylor AmermanMr. and Ms. Michael C. ArnoldB P O Elks Lodge #270Ms. Pamela E. BarryMr. Clarence BartonMs. Colleen BeachMs. Mary J. BealeDaniel and Jayne BecherMr. Donald R. BellBerkshire Hathaway HomeServices / Parks & Weisberg, RealtorsMrs. Edith S. BinghamMr. Neville BlakemoreBlue Grass AutomotiveMs. Collista BooneKevin and Susan BordersMr. John BordersMr. Greg Bourke and Mr. Michael DeLeonLuAnn and Michael BrentMs. Keesha BridgemanMr. Randy BrothersBob and Carolyn BuhtsMs. Jane W. Burks and Mr. G. Richard Burks, IIMr. Leighton BushCameron MicronutrientsCapstone DiagnosticsMr. Bart R. CarnesCherokee Triangle Association, Inc.Ms. Sue ChristopherMs. Ruth H. CloudmanCommVault

Conliffe & Hickey InsuranceDrs. Robert and Kathleen CooterMr. Alfonso N. CornishCatherine and James DarmstadtData Blue, LLCCarolyn and David DavisMarc and Lisa DeJaco CrutcherTim and Rachel DelaneyDeming Malone Livesay & OstroffDuke EnergyDr. and Mrs. Scott D. DuncanEMC Structural Engineers, PCJosh and Kathleen ElliottEnterprise Fleet ManagementEventbriteExchange Club of Donelson HermitageFacilities Management Services, PBCBill and Rosalie FarisMary and Ed FarmerMs. Gretta FeldkampFellowship of Christian AthletesDavid W. and Maura B. FennellBobby and Nicole FerreriMs. Farrah FerriellFifth Third BankMs. Rita R. FinnieJoe and Angie FleigKeeta and Dave FoxPaul and Mary Alice FranzCharles and Carol FrenchFrost Brown Todd LLCDr. and Ms. Russell J. Gailor, DVMMr. Gene P. GardnerDonald and Carol Giffen

Ms. Ruth F. GoldsteinMr. Jan M. GraysonGreater Louisville Association of REALTORS®Ms. Cindy GrissomGrupo Antolin-Kentucky, Inc.Tiffany and John HallDeacon and Mrs. Scott HanerMs. Jamie Harness and Bryan Harness, DMDHarvest Homecoming Inc.Heine Brothers’ Coffee, Inc.Hal and Sheila HeinerDoug and Anne HelmAllen and Michelle HertzmanMs. Elizabeth HicksMint Julep ToursMs. Julie HinsonMr. and Mrs. Roger G. HoffmanAnonymousIBM Employee and Retiree Charitable Contribution CampaignInsightMs. Bonnell G. IrvinMs. Marybeth IrvineMr. Kevin Jaggers, PSCMs. Irene Jewell StraubDon and Mary Carol KellyMs. Laurie KempKenwal Steel CorporationRay and Lubna KhanGary and Anne KingJosh Kornberg, Ed.DVincent and Mary LangLG&E and KU Energy LLC

D O N O R S

$500 - $2,499 SUPPORTERS

Diane Laughlin and Russ NeillMr. Byron LeetLe Moo, LLCMs. Lyn MabryMadison County Health DepartmentMr. Steve MagreMr. and Mrs. John B. MannMr. Skipper MartinMr. Michael MattinglyMs. Luanne MattsonColonel Bentley McBentlesonMr. and Mrs. Wilfred M. McCordMs. Melanie McCoyMrs. Joyce McKiernan, in memory of Ron McKiernanGeorge and Jennifer McMinnRob Means’ Children’s Services Fund for Unity HouseNick and Kim MeltonMesser Construction CompanyMr. Ken N. MiddletonKevin and Nancy MillerMs. Connie Morgan, MSN, RNMs. Tracey MorrisWendy Mullins and Preston SmithMr. Chris NationRoger and Terri NealMs. Debra Nelson-BronnerNetsmart Technologies, Inc.David and Jae NeumannMr. Thomas M. NorrisDr. Ethel H. O’Brien Designated FundMs. Tandee L. OgburnJamie Olges and Andy SlyePSST, LLC

Parker Hannifin FoundationDave and Jennifer ParksAnonymousMs. Jamie PillsburyMark and Betsy PrussianMs. Sharon RaymondMs. Tracy M. RedmonRepublic BankMs. Marjorie U. RiceBrian and Judy RiendeauMs. Teresa RobertsMr. William Roby JrRogers Group, Inc.Rotary Club of JeffersonvilleMr. Larry M. RoyErika J. Ruth, M.D.William and Kaelin RybakHenry and Lynn SandersJames and Yvonne ScabaretiMr. and Mrs. William C. SchmidterMr. Charles W. SchnatterTerry and Linda ScholesSchuhmann Family Charitable FundMs. Carol Schureck PetittMrs. Betty A. SchutteMr. Ken D. SelvaggiSewell Industrial Electronics, Inc.Ms. Amy E. ShoemakerJanet and Jim SimsSlye FilmsMs. Frances E. SmithBrad and Patti SmithKyle and Rachael SmithSouthern Indiana Diabetes and Endocrinology PSC

L and Chandrika SrinivasanMs. Sarah StiversLeslie and Paul StrohmMr. Mike SummerfieldJack and Carolyn SweeneyT & T Family FoundationMr. Ken ThienemanMicki and Don ThomasJohn TilleyTimmel Law LLCJoanne and Ken ToweryTri-Dim Filtration GroupPaulette and Christopher TurnerU.S. Auto Logistics, LLCMichael and Susan VineVolunteer Rebar, LLCMs. Judith E. WagnerAndrea Walden and Eric Baker JrTom and Carol WaltonMr. Christopher A. WardStephen and Patricia WheelerD’Andrea and Carl L. Williams SrWilson Bank & TrustDonna and Jeff WimbecWinton & Hiestand Law Group, PLLCWyatt Tarrant & Combs, LLPMr. Brian YanofchickAnonymous (14)

Ms. Elizabeth AmickMichael and Jennifer AshMichael and Julie AveryMs. Barbara C. BanaszynskiBeacon Capital ManagementBeacon Hill ElectricMr. Stacy G. BellBenn Family FundChris and Whitney BishopMs. Laura C. BohnéMrs. Doris H. BridgemanTerry Brooks, Ed.DCPMC, Inc.Mr. Tim CahillMr. Chris CasparAdam and Theresa CoopMs. Angela CsizmadiaSherall and JR CurtisGordon and Lori DabneyMr. Billy J. DavisJohn and Ann DavisMr. Robert A. DunnFirst Christian ChurchJoseph Flynn, D.O.Franz FamilyMs. Melissa FraserMs. LaToya FrennessonFuture DesignsMrs. Myra G. GaronGator Lawn and LandscapingMs. Molly GawareckiGerman American Bancorp

$500 - $999

D O N O R S

$500 - $499 SUPPORTERS

Ms. Donna H. TrabueUnited Way of KentuckyUnitedHealth GroupMs. Anne M. VandervortMs. Diane L. WarnerDavid and Jennifer WatsonMr. Zach WeddingMs. Michelle M. WellsMr. Timothy WelshWesbancoMr. Jack WillRodney and Mary WootenAaron and Sarah YarmuthMs. Sherry L. YeagerAnonoymous (8)

$250 - $499Mr. Tomas AguileraMs. Jasmin AhmedMs. Ann T. AllenMr. Charles AndersonAthletaLouAnn Atlas and Ryan CoadyMs. Laura AubreyB-Dry Systems of Louisville Inc.Dr. Anita BarbeeJoseph Bargione, PhDWilliam and Daven BarnettMs. Julie BernhardtScott BibeauBig BarBruce and Donna BohnMr. and Mrs. J. David Borders

Mr. John Brown, IIIMr. and Mrs. Steven R. BryantThe Honorable Denver E. ButlerMrs. Julie B. CampbellCapistrano Associates, Inc.Mrs. Susan M. CoomesMr. R. Frederick CowgillMs. Debbie CoxMr. John CunninghamMelissa Currie, M.D.Ms. Susan DavisMs. Christine DelaneyMr. Eric DeweyMs. Laurie Dobbins O’NeilDouglass Boulevard Christian ChurchMs. Karen DunnMr. Craig EberleArloa I. Eckels, M.D.Mrs. Margaret D. EllabyMr. and Mrs. Joseph L. ElmoreMr. Henry A. Erk, IIIMs. Amy ErwinMr. Michael T. FallotMr. Lewis A. FetzMrs. Susan FoleyForageMr. Alan W. FosterMrs. Phyllis E. FultzMs. Kathleen M. GeileCharles and Mary GeorgeMs. Tina GeorgeMs. Courtney GieselSteven D. Glassman, M.D.Mr. and Mrs. Elmo H. GoldsmithTyson and Suzanne Gorman

Ms. Jan M. GlasgowJimmy and Debbie GloverKellner Green, PLLCMr. and Mrs. F. Gerald GreenwellJohn and Laurie GriffinHWC EngineeringMs. Barbara S. HankaJenny and Terry HarrisGary and Helen HeilmannJim HolstonScott and Tammy HolzknechtStephen and Rhonda HoughlandIvy Tech FoundationThe Honorable Angela J. JohnsonLinda and David KamerMs. Margaret KelleySteve and Sharon KerrickMs. Amanda KincaidSharon and David KippMs. Amy M. KirkMs. Patricia A. KlumbMr. James B. KlumpLPL Financial FoundationMs. Peggy LewisMr. Ethan LynchMs. Jessica M. MartinezMathes PharmacyMrs. Mary T. MeansChris and Jennifer MeinhartMr. Brian MeldrumKatrina and Austin MillerMs. Missy MillerMr. Mark MitchenMs. Robin MohnWilliam and Dana Moon

Gloria and Phillip MuckerMr. John R. NallJimmy and Debbie NelsonNew Washington State BankMs. Ann OldfatherBrett and Laurie OppenheimerMr. Mark OppenheimerPhRMAJacqueline D. Pair, Ed.DMr. Vincent M. PattonMs. Virginia PeckMs. Katherine Pleasant-MerrittMr. John W. PotterEstate of Leslie and Gerry PressonR & R LimousineCindy Read and Chip NoldDon, Terry & Joseph RichardsMr. Jason RickettsMr. James M. RobertsMs. Emma RobinsonDoug and Tina RoseMr. John D. RotteroMr. and Mrs. William O. RuddMr. George W. Rue, IIILinda and Hunt SchusterMs. Tamar SchwartzMr. Scott SellsCarol and Greg SheeleyDr. and Mrs. Donald R. ShoemakerPaul and Judith ShoemakerDr. and Mrs. Roger J. ShottMr. Gary A. SimsSnowden & Associates, Inc.Scott and Deana SnowdenMr. and Mrs. Gary L. Stewart

D O N O R S

$250 - $499 SUPPORTERS

Mr. Jason GrafMs. Joann HafleyMarty HaleMs. Maggie HarlowMary and Larry HartHeavin Hill Inc.Mr. Joshua HillmanMs. Janet Dale HimmelheberThe Hub Louisville, LLCTodd and Dana HublarMr. Chris HungerfordMr. Van IngramMs. Barbara JarvisMr. David JenkinsSharon and Terry JohnsonMs. Valle JonesMr. Micah JorrischMs. Lisa Keener and Mr. Bill HollanderKing + Company CPA’sMrs. Ann B. KirwanMs. Carrie J. KlausChristine and Jacob KoenigWalter and Lynn KunauJeremy and Karen LaMontagneJohn and Carly LauniusLiterary Society of Saint Louis BertrandMr. Richard W. MartinellMs. Lauri McDougallMs. Julie McGregorMetro United WayMr. Larry Michalczyk, MSSWJill and Matt MillerMs. Dana K. MoodyMs. Chambers MooreMr. Brian MossNashville Fringe FestivalMatt and Lindsey Neely

Mr. Alex E. Novak JrMr. William K. OldhamMs. Peggy OldtMr. Houston OppenheimerOscar’s Germantown HardwareMs. Pat A. ParksMs. Jayne A. PettitMr. Joe E. PoeMr. Ben Reno-WeberMr. Bruce ReynoldsMs. Elizabeth S. RichardsSusie J. Riley, DMDMr. and Mrs. Robert E. RobertsonMs. Andrea RobinsonRotary International District 6580Harry and Helen RothgerberSaint Louis Bertrand Catholic ChurchMr. Bryan K. SchapmanMr. Paul SchneiderMs. Nandita SeganMr. Ozair M. ShariffStanley and Michele SheltonRobb R. Shrader, MD and Anna Shrader, MDMs. Stacie M. SilversMr. Larry T. SloanMs. Lori SmithKim and Jim SpaldingMs. Katherine T. SteinerRollie and Bonnie StevensMs. Murl StewartTandoori Fusion LLCLeon and Leslie ThomasMs. Rita TompkinsMr. and Mrs. James O. TraftonTransgender National Inc.Village AnchorMs. Amanda Walton

Mrs. Marilyn WerstMr. and Mrs. Harvie B. WilkinsonMs. Pamela A. WilliamsMr. Sean WilliamsonLisa and Larry WilsonR. Brent Wright, M.D.Mr. Kyle WuchterlWürth Snider Bolt & Screw, Inc.Anonymous (7)

WE WOULD ALSO LIKE TO THANK THE INDIVIDUALS AND

COMPANIES THAT MADE CONTRIBUTIONS OF $249 OR LESS,

DONATED GOODS OR SERVICES, AND VOLUNTEERED THEIR

TIME TO SUPPORT OUR MISSION.