Celebrating 858585 Years of Making A Difference

1933 - 2018

2018

Annual Report

1933

March 29, Goodwill Industries, Inc. is incorporated.

1940’s

Goodwill Department store offering rehabilitation programs for people with disabilities.

1950’s

Work Evaluation and Janitorial Training programs were devel-oped. Training was offered in shoe repair, upholstery, appliance repair, building maintenance and textile finishing.

1960’s

Goodwill attained the Toledo Sec-retarial School, named the Good-will Business and Secretarial Insti-tute. The “Smiling G” logo re-placed the Good Willy logo.

1970’s

The headquarters moved to Cherry and Huron Streets in Toledo. The first attended donation center was opened.

1980’s

Five retail stores were in operation. The Print Shop began func-tioning as a commercial shop. Began janitorial contract with Ohio Dept. of Transportation.

Dear Goodwill Friends and Supporters,

2018 was a remarkable year for our organization.

The year began with the move into our new

headquarters after nearly 50 years of operating

out of the building on Cherry St. in downtown

Toledo. The move launched our organization into

a community wide celebration of our 85th anni-

versary of transforming lives Through the Power

of Work. In June we celebrated the 20th anniver-

sary of our Annual Goodwill Summer Classic Golf

Tournament. This tournament is our largest com-

munity sponsored event.

Our outreach efforts led to our organization ex-

panding its mission programming. We opened

our first Job Connection Center, located in the

store at DeVeaux Village Shopping Center in Au-

gust. This space is operated in part with grant

funds from Fifth Third and Google. In December,

we added a second Job Connection Center in

Collaboration with ProMedica Ebeid Neighbor-

hood Promise; which is located in the headquar-

ter building on Madison Ave. In September, the

Board of Directors set a new course for our or-

ganization by designing a Strategic Plan that al-

lows for evolution and innovation. 2018 was

filled with the power of collaboration, partner-

ships and shared vision. On behalf of Goodwill

Industries, thank you for your support in making

this year a time of growth and renewal.

Gretchen Curry Board of Directors, Chairperson

Amy Wachob President/CEO

1990’s

The first “new look” stores were opened. Total revenue in 1991 was $2.2 million. “Snackers” opened and a Food Service Training program was developed. The Inaugural Goodwill Golf Outing took place.

2000’s

Goodwill aggressively expand-ed its footprint in the sur-rounding counties of Wood, Putnam, Defiance and Wil-liams by opening stores and donation stations.

2018

Celebrating 85 Years of Making a Difference. Goodwill sold the Cherry St. build-ing moving the headquarters to 1120 Madison Ave. Two Job Con-nection Centers were opened.

2016

Goodwill’s Reentry program, Building the Future was developed.

Recent History

Goodwill became active in community events including: Pass it on Challenge, Elementary School Drives, City of Toledo recy-cling events and Glass City Marathon. Partnered with com-munity agencies and local nonprofits by hosting donation drives and providing vouchers for their consumers.

2018 Board of Directors

Officers

Gretchen Curry, Therma-Tru Chairperson

Matt Fortunak, Owens Corning First Vice Chairperson

Rob Kraus, Owens Community College Second Vice Chairperson

Mike Storey, Hylant Secretary

Jan Wasilausky, Key Private Bank, Retired Treasurer

Board Members Angela Cassidy, Toledo Public Schools

Bill Life, Fifth Third Bank Clint McCormick, Run Toledo

Dale Dwyer, University of Toledo Dennis McMickens, Safety Council of NW Ohio

Diane Smith, The Andersons, Inc. Kevin Carmony, Butler Capital Investments

Randy Rowles, Elder Beerman Tom Klein, University of Toledo, Emeritus

Yvonne McNulty, Plante Moran

Executive Staff

Amy Wachob President/CEO David Takats

Chief Mission Officer/CMO Kellie Schlachter

Chief Finance Officer/CFO Karyn McConnell

Director of Mission Services Jason Flynn

Director of Human Resources Ray Kasparian

Director of Commercial Services Ryan Martin

Director of Logistics Tim Kralovic

Director of Retail Sales

In October of 2016, Rebecca and her mother attended a disability awareness panel that consisted of multiple agencies who work with individuals with disabilities which in-cluded Goodwill Industries of Northwest Ohio. During the question and answer hour, Becca liked how passionate Goodwill was about the services they could offer to some-one working with Opportunities for Ohioans with Disabilities (OOD). Becca and her mother spent additional time speaking with Goodwill after the session had concluded.

A few weeks later, Goodwill received a phone call from OOD indicating that they had a referral for job development services and the consumer happened to be Becca who attended the disabilities panel in Octo-ber. Becca and her mother shared with her

Job Developer (JD), that she had worked with multiple vendors; however, those vendors did not work out for Becca. Becca started services with Goodwill in November, 2016 and has excelled ever since.

In January, 2016, Becca and her JD attended multiple interviews for dietary aid positions but were not successful in obtaining employment. Becca then decided that dietary aid may not be a good fit for her, so she started career exploration in January, 2017, where she was able to learn about vari-ous types of entry level positions. She gained information for retail (clothing), fast food, food ser-vice and hosting. She decided that hosting and retail was what she would like to do, but has never worked those positions before. She then completed a Community Based Assessment (CBA) in re-tail and hostessing. After she completed the two CBA’s, she wanted to look for a hostessing job. Becca continued to complete applications and attended her job development appointments until she got called for an interview at Red Robin. She attended the interview; and in 2 weeks she was hired to learn hostessing duties. Her JD is proud to say that Becca has mastered hostessing in the mornings at Red Robin. Not only did she work with a JD, but she worked with her job coach, Mona, to learn her job duties at Red Robin. Becca always has a smile on her face and a great atti-tude every time she reports to work. On April 1, 2018, Becca’s case with OOD was successfully closed because Goodwill assisted her in becoming successful in the community.

Congratulations to Becca!

BECCABECCA OPPORTUNITIES FOR OHIOANS OPPORTUNITIES FOR OHIOANS

WITH DISABILITIESWITH DISABILITIES

John served 13 years in the Marine Corp as an Aircraft Electrical System Technician, earning both the National Defense Service Medal and a Good Conduct Medal. John enrolled in the Senior Com-munity Service Employment Program (SCSEP) in May, 2017 and was assigned to Wood County Committee on Aging’s production kitchen, where he was trained to assist with the preparation of more than 850 daily meals for Wood County seniors.

Despite the two-mile distance to and from his host agency and often walking or riding his bike in the early hours of the morning, John was reliable and proved himself a valuable team member. In October, 2018 John was offered the opportunity for an on-the-job training experience as an assistant baker with Tim Horton’s in Bowling Green.

During the four-week training period, John once again proved to be a relia-ble, hard working team member and he exceeded all expectations by learning to do all the baking and cooking. Tim Horton’s hired him for permanent em-ployment on November 9, 2018. John was given a pay raise and will train other employees to assist with baking and cooking.

Congratulations to John!

JOHNJOHN

SENIOR COMMUNITY SERVICE SENIOR COMMUNITY SERVICE EMPLOYMENT PROGRAMEMPLOYMENT PROGRAM

“It’s been really special to bring Rebecca onboard with us. She’s an excellent team member. She makes our team better, she makes us better. If you get in a situation where you can have that happen, where you can make that change and help some-one, it will really help you out.” - Bill Cartensen, Red Robin General Manager

Success Stories

Goodwill provides weekly Life Skill Classes to the ladies at the Aurora House. Jessica com-pleted her 10 weeks Life Skill Classes through Goodwill. At the end of the Life Skill Class, Jes-sica completed a volunteer session at the De-Veaux Goodwill store where she was sorting and hanging clothes along with organizing the sales floor. During the volunteer session, Jessi-ca was interviewed for a textile position at the store. Jessica has prior experience working for a company similar to Goodwill. Jessica accept-ed the position and is doing a fantastic job.

Congratulations to Jessica!

James Lyons came to the Building The Future Reentry Program in December, 2017 as a referral from the Correctional Treatment Fa-cility (CTF). He told his Navigator that he was “tired of his old life-style and wanted to build a future for himself and his family.” James was very eager to apply for the electrician trade which he did very shortly after coming home and was offered the chance to interview for a job. In preparation for his interview, he received soft skills training and purchased his first suit! While waiting to hear back from the electricians, James decided to explore getting his Commercial Driver’s License so that he has more options avail-able to him. We are confident that James will be successful in whichever path he chooses to take. He passed his CDL test on March 30th He is considering positions with Johnson Trucking and the City of Toledo.

Good luck, James!

JAMESJAMES

BUILDING THE FUTUREBUILDING THE FUTURE

LIFE SKILLSLIFE SKILLS

JESSICAJESSICA

DONORS

2018 Individual Donors

13 ABC

Alternate Energy Source

American Interiors

Amazon Smiles

Betco Corporation

Brown & Brown of Ohio

Butler Capital

Campbell Inc.

Chicago Title

Clifton Larson Allen LLP

Cousino Harris

Dave’s Running Shoes

Elder-Beerman

Employer’s Association

Everdry Waterproofing

Express Pros

Fifth Third Bank

Findley Davies

Habitec

Hylant

Isaac Property Company

JML Services

Key Bank

Marshall & Melhorn LLC

Miller Danberry Commercial

Realty

National Payment Corporation

Network for Good

Owens Corning

Paramount

ProMedica

Penske Truck Leasing

Perry Protech

Robinson, Curphy and O’Connel

Rudolph Libbe

Safety Council of NW Ohio

Sanderson Law Offices LLC

Signature Bank, N.A.

Spangler Candy Co.

Structured Wealth Management

Talent Development Services, LLC.

Therma-Tru

Thread Marketing Group

Toledo Community Foundation

Toledo Refining Company

Toledo Sign

Tri-State Expedited Services

Two Blondes With Junk in the

Trunk, LLC

USI

Waterford Bank

2018 Corporate Donors

THANK YOU FOR SUPPORTING OUR

MISSION

Amy Wachob

Amy Youngquist

Bill Life

Christy Cardinal

Clint McCormick

Dale Dwyer

Daniel and Suzanne Savage

David and Deb Perlmutter

David Bainbridge

Dennis McMickens

Deb Mendieta

Diane Smith

Donna Recknagel

Ed and Angie Cassidy

Emily Kay

Estate of Elmer and Alice Bade

Estate of John Hakius

Gretchen Curry

Holly Schlachter Varnes

Jan Wasilausky

Jim and Norma Doughten

Jim Donaldson

Joe Simpson

Joel and Clare Groski

John Donley

Kelly McNabb

Kellie Schlachter

Kevin Carmony

Lisa Lay

Lisa Nagel

Mark and Deb Simmons

Matthew Fortunak

Matthew Houser

Mike Storey

Randy Rowles

Rob Kraus

Stephen and Judy DeDonato

Sue Sexton

Tom Klein

Tracy Keaton

Yvonne McNulty

Job Connection Centers

Goodwill’s Job Connection Centers provide workforce development services that are designed to

give people the life skills and job readiness that they need to reach their goals and make meaning-

ful changes in their lives. Specifically, we provide the following services:

Job seeking skills training (JSST) – resume building, applica-tion submission, and interviewing skills

Job development and placement – identify career goals and pursue gainful employment within desired career path

Computer skills – focus on Microsoft Office, Google Suite and internet usage

Ribbon Cutting August 20, 2018

We also provide the following community resources:

Weekly listings of local job opportunities

Community training and employment events

Job fairs Ribbon Cutting

December 17, 2018

2600 W. Sylvania Ave., Ste. 107 Toledo, OH 43613

1120 Madison Ave. Toledo, OH 43604

“Through ProMedica Ebeid Neighborhood Promise (ENP), ProMedica is working with partners to establish and implement a model for neighborhood revitalization, starting with Toledo’s Up-Town neighborhood. This integrated model will focus a comprehensive solution in a concentrat-ed neighborhood. Aligning with neighborhood based partners is key to the success of the Ebeid Neighborhood Promise. We have partnered with Goodwill Industries of Northwest Ohio, as our ENP workforce development partner, to support the opening of the Goodwill Job Connection Center: In Collaboration with ProMedica Ebeid Neighborhood Promise in UpTown Toledo just a few blocks from ProMedica Ebeid Institute. The Job Connection Center provides job training, employability skills training, and financial coaching to assist neighborhood residents in preparing to get a job as well as provide opportunities for temporary employment through Goodwill’s con-tracting services department and connections to employers throughout the community.”

- Anthony Goodwin, Director, Anchor Workforce and Business Solutions, Social Determinants of Health, ProMedica

2018 Local Impact 6,432,631 Pounds of material diverted from Landfills

865,233 Transactions in Retail Stores

412,305 Number of Donors were welcomed

172,110 Pounds donated from 24 Northwest Ohio Elementary and High Schools

2018 Financials2018 Financials

*These are not audited results

Over 3,000 Job seekers were served

More than 50 Non-Profit Partners

45 Contract services

Over 400 Team members employed

“Throughout the last two years I have had the opportunity to work with the Goodwill Industries of Northwest Ohio, Inc. and have been impressed with their organization and the resources that they provide in Toledo, Ohio. I was very excited that in August of 2018 when they opened the Job Connection Center. At the Job Connection Center, I have been able to meet with applicants and walk them through the on boarding process seamlessly. The staff have been supportive and wel-coming.” - Susan Yoakam Field Recruiter, Simos Insourcing Solutions a TRUEBLUE company

Goodwill Industries of NW Ohio 2018 Employee Recognition

Employee of the Year - Given to the employee who most embodies the spirit of Goodwill and its mission. Keith Holmes - Corporate Headquarters Custodian Saving Grace Award - Given to the employee whose actions have been above and beyond the call of duty have served to lift Goodwill. Heather Nash - Program Manager and Job Coach Supervisor

Acceleration Award - Given to the employee who has shown the most improvement in their work

performance the past year.

Audrey Roberts - Ottawa Store Manager Shining Star Award - This is for the employee who has outstanding adaptability and work ethic. James Sydney - Utility Clerk, DeVeaux Store Harold Lunde Award - This award is for a person, inside or outside of the organization, who has looked out for Goodwill’s present and future well-being by thinking out of the box and suggesting creative future directions, helping us to become the premier non-for-profit organization in NW Ohio. Anthony Goodwin - Director, Anchor Workforce and Business Solutions, Social Determi-nants of Health, ProMedica

Department of the Year Award - Mission Services Department

List of Nominees Thank you all for your hard work in 2018!

Michelle Draeger, Elena Galvan, Autumn Ross, Ken Cousino, Rhonda Nieto, Angela Miller, Edward Lingvai, Billy Zaleski, Casey Glock, Ryan Martin, Charles Johnson, SGW Team, Robert Snuggs, Am-ber Brodman-Young, Amy Wachob, Tim Kravolic, Casey Beckman, Salon Gegel, Clarissa Burnside, Colleen Olin, Evelyn Hamilton, James Hambrick, Mackenzie Panning, Tiffany Coleman, Kyle Orange, Alan Olin, Dawn Wiseman, Dianne Eagleson, Monica Cox, Angel Girdham, Leann Vinecourt

Mission Services

Representatives

Left to Right: Rhonda Taylor,

Samantha Nance, Bernie

Filispki, Tiffany Depp, Karyn

McConnell, Charles Gibbon,

Heather Nash and Eric Slack

Goodwill Industries of NW Ohio 2018 Employee Recognition

Focus on CommunityFocus on Community

Donation Center Only Locations

Country Squire - 5810 Monroe Street Holland Sylvania - 3015 Holland Sylvania Sylvania - 7634 W. Sylvania Avenue Waterville - 741 Michigan Avenue Perrysburg - 26580 N. Dixie Highway Glendale - 3022 Glendale Avenue Rossford - 305 Superior Street

Retail Stores/Donation Centers

Bowling Green - 1058 N. Main St. Bryan - 1210 S. Main St. Defiance - 1005 N. Clinton St. DeVeaux Plaza - 2600 W. Sylvania Ave. Findlay - 1925 Tiffin Ave. Napoleon - 230 Lagrange St. Oregon - 3249 Navarre Ave. Ottawa - 820 N. Locust St. Reynolds Rd. - 2021 S. Reynolds Rd. Tiffin - 2437 W. Market St. Wauseon - 822 N. Shoop Ave. Whitehouse - 5917 Weckerly Rd.

Shop Online

1120 Madison Ave. • Toledo, OH 43604 Tel: 419.255.0070 • Toll Free: 1.888.246.6394 • www.goodwillnwohio.com

Follow Us @GoodwillNow

Mission Statement

We improve the lives of people with disabilities or other disadvantages through employ-ment training and job placement opportunities.