2015 TSA Conference

2015 TSA Conference

Welcome to the 2015 TSA

Conference

Reminders:Please put all cell phones on mute

On topic on time One Speaker at a time

Promptness is Appreciated Please where name badges to all events

2015 TSA Conference

Who is NEW in Technical Service Nick Brueggeman

2015 TSA Conference

2015 TSA Conference

Monday September 21, 2014

2015 TSA Conference

Nortek/ Technical Service Updates

Matt LattanziDirector of Warranty and Technical Services

8:15-8:30 am

2015 TSA Conference

Technical Training Updates

Barb CoxDirector of Program and Planning Services

8:30-9:00am

2015 TSA Conference

Break

9:00-9:10am

2015 TSA Conference

Reznor/Mammoth Technical Support

John CaterTechnical Service Manager

9:10-9:40am

Warranty Update

Matt LattanziDirector of Warranty and Technical Service

April Douglas Warranty Manager

9:40-10:25 am

2015 TSA Conference

2015 TSA Conference

Break

10:25-10:35 am

Gas Furnace Updates

John RemleyProduct and Brand Manager

10:35-11:05 am

2015 TSA Conference

Regional Updates

Matt LattanziDirector of Warranty and Technical Service

11:05-11:30 am

2015 TSA Conference

Lunch

11:30-12:30am

2015 TSA Conference

Breakout Session 1 (Red)Mammoth Radiant Units/Unit Heaters

John CaterManager Technical Support

12:30-1:30 Pm

2015 TSA Conference

Breakout Session 2 (Green)Broad Ocean Motor Troubleshooting and Motor

Testing

Ross Wang Ger Hu

12:30-1:30 Pm

2015 TSA Conference

Breakout Session 3 (Blue)BG Series/iQ Error Code Troubleshooting

Dana Clark Senior Technical Advisor

12:30-1:30 Pm

2015 TSA Conference

Breakout Session 1 (Blue)Mammoth Radiant Units/Unit Heaters

John CaterManager Technical Support

1:45-2:45 pm

2015 TSA Conference

Breakout Session 2 (Red)Broad Ocean Motor Troubleshooting and Motor

Testing

Ross Wang Ger Hu

1:45-2:45 Pm

2015 TSA Conference

Breakout Session 3 (Green)BG Series/iQ Error Code Troubleshooting

Dana Clark Senior Technical Advisor

1:45-2:45 Pm

2015 TSA Conference

Breakout Session 1 (Green)Mammoth Radiant Units/Unit Heaters

John CaterManager Technical Support

3:00-4:00 pm

2015 TSA Conference

Breakout Session 2 (Blue)Broad Ocean Motor Troubleshooting and Motor

Testing

Ross Wang Ger Hu

3:00-4:00 Pm

2015 TSA Conference

Breakout Session 3 (Red)BG Series/iQ Error Code Troubleshooting

Dana Clark Senior Technical Advisor

3:00-4:00 Pm

2015 TSA Conference

Happy Hour/Dinner King Cat Club/Bugatti’s

5:30-7:30

2015 TSA Conference

Breakfast7:00-8:00 am

2015 TSA Conference