2014 ISIC Association Annual Report

2014 ISIC Association Annual Report

Table of contents

ISIC and the ISIC logo are registered

trademarks of the ISIC Association.

Published April 2015.

Published by:

ISIC Global Office B.V.

Keizersgracht 174-176

1016 DW Amsterdam

The Netherlands

Telephone +31 (0)20 520 0840

Email: admin@isic.org

www.isic.org

www.isicassociation.org

www.facebook.com/ISIC.GlobalOffice

@ISICGlobal

theisicglobaloffice

The ISIC Association is a non-profit

organisation seated in Denmark. The

operations of the ISIC Association are

carried out by the ISIC Global Office B.V.,

an independent management company

based in the Netherlands and wholly

owned by the ISIC Association.

Cover imagery sourced from ISIC 60th Anniversary student initiatives.

2014 highlights 4

About ISIC 5

Infographic: Who is the ISIC cardholder? 6

A message from the ISIC Association Board Chair and Managing Director 7

Governance: What is the ISIC Association? 9

ISIC Association members 11

Global distribution 12

ISIC Territories: Where the ISIC Association works 14

Infographic: All about ISIC 16

Partnerships 19

International recognition and endorsements 22

Online & digital initiatives 24

ISIC community outreach 27

ISIC Event & ISIC Award 30

Financial activities 33

ISIC issuers around the world 34

The ISIC card has been endorsed by the

United Nations Educational, Scientific and

Cultural Organization (UNESCO) since 1968.

The ISIC Association is proud to be a UNWTO

World Tourism Organization Affiliate Member.

The ISIC Association is honoured to be a

International Association of Universities

Affiliate Member.

The ISIC Association is a founding member

of the World Youth Student and Educational

Travel Confederation.

The mission of the ISIC Association is:

To provide all bona fide students, regardless of their nationality, race, gender or religion, with the opportunity to prove their student status in every country worldwide, via an official and affordable identifier of student status. This unique identifier aims to allow students access to preferential travel opportunities, specially negotiated services, discounts and experiences in every area and stage of student life, consequently reducing the cost of being a student. As such, the ISIC Association aspires to play a supporting role in improving intercultural understand-ing and increasing educational opportunities for all.

2014 ISIC Association Annual Report4 5

About the International Student Identity Card (ISIC)

Each year, millions of students worldwide are

issued and use the ISIC card, the only interna-

tionally accepted proof of bona fide student

status. Endorsed by the United Nations Edu-

cational, Scientific and Cultural Organization

(UNESCO) since 1968, the ISIC card provides

all cardholders equal access to attractive

benefits, discounts and services in more than

125,000 locations worldwide, helping to make

student life more affordable and encouraging

students to maximise their student experience.

Celebrating being more than 60 years young,

the ISIC card continues to meet the changing

needs of students every day all across the

globe. Available in over 130 countries, the ISIC

card has always been inclusionary. All fulltime

students 12 years and older can obtain an

ISIC card for a nominal fee, regardless of their

ethnic or cultural origin, religion, sexual orien-

tation, political views, or social standing.

Since the card was first created in 1953 by a

group of pioneering European students, the

ISIC card has supported over 110 million stu-

dents worldwide through their studies. Initially

developed to help nurture cross-cultural under-

standing and international exchange, the card

provided students with access to exclusive

discounts on travel opportunities, allowing card-

holders to discover and interact with new coun-

tries, cultures and other open-minded people.

Now, in a new millennium, the ISIC card has

evolved in order to best meet the needs of the

modern day student. Although travel benefits

will always remain central to the card, ISIC

cardholders gain preferential and discounted

access to products, services and experiences

relevant to all aspects of student life. This rang-

es from educational courses, software licenses,

public transport and magazine subscriptions,

to music streaming, cafés and restaurants,

music festivals, sporting events tickets, and

more! The ISIC Association’s partnerships

with education providers, financial institutions,

and benefit partners are fundamental to the

vast opportunities available to cardholders.

By making a broad range of tailored services

and opportunities available to ISIC cardholders

internationally, the ISIC Association aims to play

a role in fostering intercultural understanding

amongst young people, improving learning oppor-

tunities and supporting students through every-

day life. Regardless if they are studying at home

or abroad, or travelling to experience the world.

The ISIC Association maintains 2 additional

complementary cards — the International

Youth Travel Card (IYTC, for youth 30 years

and younger who are not students) and the

International Teacher Identity Card (ITIC, for

fulltime teachers and professors).

Registered in Denmark, the ISIC Association is

a non-profit membership organisation whose

network of 57 member organisations hold the

exclusive right to distribute, promote and de-

velop the ISIC card within their given territory

or country. The ISIC Global Office B.V., based

in Amsterdam, the Netherlands, manages and

co-ordinates ISIC operations at a global level.

The ISIC Association is the sole shareholder of

the ISIC Global Office.

The ISIC Association is the non-profit organisation behind the management, growth and development of the International Student Identity Card (ISIC).

ISIC CARD QUICK FACTS

· Created in 1953 by students for students

· Issued in 130+ countries· 125,000 benefit locations

· Endorsed by UNESCO

Above: Students proudly display their ISIC cards.

12

P30 2014 ISIC Event in Seoul, South Korea

Growth in the ISIC MasterCard partnership

P24 Release of the latest ISIC App for Android and iOS

Increase in co-operations with academic institutions worldwide

P33 ISIC Association’s healthy financial position

P11 ISIC Association Board members for 2014/15

P31 Institute of International Education recognised as 2014 ISIC Award winner

P21 ISIC and British Council IELTS working together

New ISIC Associationmembers for 2014

19

20

Developments with UNESCO relationship

22 New and improved ISIC website developments around the world

25

Report highlights

ISIC issuing organisations worldwide

34

P27ISIC university roadshows, career days, student magazines, and community initiative

2014 ISIC Association Annual Report 7WHO IS THE ISIC CARDHOLDER?

MOST STUDENTS CONFIRM THAT THE ISIC CARD PROVES

THEIR STUDENT STATUS AND HELPS THEM TO

EXPERIENCE THE WORLD AND SAVE MONEY.

HALF OF THE ISIC CARD USERS USE THEIR ISIC CARD

EVERY WEEK OR MORE.PRIMARY CARDHOLDER

AGE GROUP 18-24 YEARS.

PERSONAL LAPTOP

ALL FULLTIME STUDENTS AGED

12 YEARS OR OLDER ARE ELIGIBLE FOR

AN ISIC CARD.

ON AND OFF CAMPUS USAGE*

CAMPUS ACCESS OR LIBRARY CARD AT UNIVERSITY

PROVE IDENTITY

PROVE FULLTIME STUDENT STATUS

ACCESS BENEFITS & DISCOUNTS

PUBLIC TRANSPORT

TRAVEL PURPOSES

BANKING AND PAYMENT PURPOSES

86% 70% 26%31%

*Students use more than one device to browse

SMARTPHONEDESKTOP

COMPUTER TABLET

HEARD ABOUT THE ISIC CARD

13%34% 12%

THROUGHUNIVERSITY

VIA STUDENT ORGANISATION

FROM FRIENDS OR FAMILY

TOP REASONS FOR OWNING AN ISIC CARD#1. PROVE STUDENT STATUS INTERNATIONALLY #2. APPEAL OF STUDENT DISCOUNTS

#3. UNIVERSITY ISSUES THE CARD AS THEIR ID CARD #4. NEED FOR A CREDIBLE IDENTITY CARD

BROWSE INTERNET VIA*

TOP 5 STUDY AREAS

8%

13%

13%

14%

OF STUDENTS GET THEIR CARD BECAUSE OF ATTRACTIVE DISCOUNTS

PURCHASED THE CARD TO SAVE ON FLIGHT TICKETS

1/3

18%

*Students use their card for more than one purpose

TOP 5 INTEREST AREAS OF CARDHOLDERS

83%TRAVEL

ENTERTAINMENT & MUSIC

FOOD & RESTAURANTS

ONLINE & SOCIAL BROWSING

ELECTRONIC GADGETS & COMPUTERS

22%

62%60%

48%38%

40%37%

36%34%

33%24%

20%

WORK IN ADDITION

TO STUDIES?

41% YES

59% NO

BUSINESS OR ECONOMICS

IT

SOCIAL SCIENCES

ENGINEERING

SCIENCE

%

A message from the ISIC Association Board Chair and Managing Director

We endeavour to continuously improve, chal-

lenge ourselves, and adapt to ensure we re-

main a trusted brand for students and the

must-have tool for young people when study-

ing at home or abroad, or travelling the globe

to experience the world they live in.

As an association, we recognise partnerships

are vital to what we do and enable the ISIC

card to be “top of wallet” and the go-to card

for students. Throughout the year our ISIC is-

suing organisations around the world contin-

ued to build new partnerships and nurture

existing relationships in order to respond to

the needs of students. 2014 saw the exten-

sive expansion of benefits available to card-

holders. Likewise, the academic and financial

co-branded card portfolios grew worldwide,

with over 1,400 academic institutions choos-

ing ISIC as their school ID card, and tailored

ISIC MasterCard programmes now on offer to

students in close to 40 countries.

ISIC’s mission began over 60 years ago, and

although our founding values remain the

same, we recognise a lot has changed over the

years. Simply look at card technology, the di-

versity we offer students, our distribution, but

most considerably, the online landscape and

how we interact with our cardholders through

new media. Young people are digital natives

and are continuously connected. In 2014 we

responded to this ever-changing landscape,

with many ISIC issuers unveiling new inter-

active web platforms inspired by student

opinions and behaviours. Likewise, the updat-

ed ISIC App was released to market, providing

an advanced benefit search engine, all within a

modern, student-centric design.

That said, we want our cardholders to experi-

ence ISIC every day and maximise this unique

time in their lives, away from their screens and

mobile devices. That’s why ISIC-led events like

university roadshows, career fairs, and travel

workshops (see pages 27-28) are all the more

important, bringing cardholders together in a

fun, supportive environment, and offering new

opportunities and a creative reprieve from the

stress of studying and exam periods.

Through the 2014 ISIC Award we looked to

assist not only students who are currently

enrolled, but also those individuals who desire

to learn and participate in higher education,

but are restricted by social, economic or cul-

tural barriers. We remain dedicated to the stu-

dent community internationally, and in 2015

we’ll strive to have the greatest impact on

all students during this special, life changing

period of their lives!

Our strong history and standing in student culture provides a solid basis to build upon, with 2014 focussed on strengthening our core foundations for the future.

Matt East

Chair, ISIC Association Board

Todd Almeida

Managing Director, ISIC Global Office B.V.

Page left: Facts and figures discovered through the ISIC International Research project.

2014 ISIC Association Annual Report8 9

Governance: What is the ISIC Association?

What is the ISIC Association?

The International Student Identity Card (ISIC)

Association is a non-profit membership organ-

isation consisting of 57 members worldwide.

Association members are the organisations

that hold the exclusive right to distribute,

promote and develop the ISIC card within

their territory or country. Upon reaching pre-

agreed milestones and commitments, new

organisation members can be appointed each

year by existing members at the ISIC Associa-

tion Annual General Meeting (AGM), when

the ISIC Association Board and ISIC Global

Office report on accomplishments, develop-

ments, strategy, and finances.

All ISIC Association members are governed by

the rules set out in the ISIC Constitution and

ISIC Convention. The Constitution documents

the rules and principles of the ISIC Association

and aims to protect the rights of all members.

The Convention sets out the agreed rules, prac-

tices and use of the ISIC, IYTC and ITIC card. Each

ISIC Association member organisation has the

right to influence changes to the ISIC Constitu-

tion and ISIC Convention, budgets, and be eligi-

ble for election to the ISIC Association Board.

The ISIC Association is a founding member of

the World Youth Student and Educational Travel

Confederation (WYSETC), a non-profit organisa-

tion which brings together specialists in student

and youth travel services from around the world.

ISIC Association Board

The role of the ISIC Association Board is to over-

see the strategy and direction of ISIC operations

from an international perspective, and guide the

overall management of the ISIC Association.

The ISIC Association Board consists of 10

members, each elected for a 2 year term. There

is a staggered term system for individual Board

members, ensuring that each year 5 of the 10

Board members will continue and the other 5

of the 10 seats will be up for election. New

Board members are elected annually by ISIC

Association Members at the Annual General

Meeting held in May as part of the ISIC Event.

The Chair of the Board is appointed each year

by the ISIC Association Board Members.

Day to day operations, administration and deci-

sion making is led by the ISIC Global Office B.V.,

centrally located in Amsterdam, the Nether-

lands. The ISIC Global Office has the responsi-

bility to report to the ISIC Association Board 4

times per year, with 2 occurrences coinciding

with the Annual General Meeting and the ISIC

Event. See page 30 for more information

on the 2014 ISIC Event in Seoul, South Korea.

Name Organisation Name Country

Matt East (Chair) GTS Alive Czech Republic

Jacob Strømfeldt KILROY Denmark A/S Denmark

Jan Passoff Student Life China China

Lilian Leclercq Global Youth & Student Community France

Lucy Watson Canadian Federation of Students-Services Canada

Michal Bučko CKM SYTS Slovakia

Miloš Milenković IUVIA NGO Serbia

Paul Maine STA Travel USA United States of America

Richa Goyal STIC Youth Travels India

Rubén Mora Credenciales de Valor SA de CV Mexico

Above: ISIC Global Office, Amsterdam, the Netherlands.Page right: ISIC Association members participate in the 2014 Annual General Meeting in Seoul, South Korea in May 2014.

2014/15 ISIC Association Board

2014 ISIC Association Annual Report10 11

As of 31 December 2014, the ISIC card is distributed in 133 territories via an ex-tensive network of Licensed Authorities (LAs), Provisional Licensed Authorities (PLAs) and Appointed Offices (AOs).

Name Organisation Name Website

STA Travel Australia Australia www.isiccard.com.au

STA Travel Austria Austria www.isic.at

BYSS Belgium www.isic.be

Auctus Ngo Bosnia-Herzegovina www.isic.ba

Student Travel Bureau Brazil www.carteiradoestudante.com.br

ASAS Bulgaria www.isic.bg

Canadian Federation of Students-Services Canada www.isiccanada.ca

HI Chile Chile www.isic.cl

Student Life China China www.isicchina.com

Consorcio ISIC Colombia Colombia www.isiccolombia.org

Viajes Estudiantiles Costa Rica www.isic.cr

GTS Alive s.r.o. Czech Republic www.isic.cz

KILROY Denmark Denmark www.isicdanmark.dk

ODTE Dominican Republic www.isic.com.do

Grupo IDIOMAS Ecuador www.isicecuador.com

Egyptian Student Travel Services Egypt www.isicegypt.net

Federation of Estonian Students Union Estonia www.isic.ee

KILROY Finland Finland www.isic.fi

Global Youth & Student Community France France www.isic.fr

rds Reisedienst Deutscher Studentenschaften GmbH Germany www.isic.de

ROBISSA ISIC Hellas Greece www.isic.gr

Hong Kong Student Travel Hong Kong www.isic.hk

Diákigazolvány Kft. Hungary www.isic.hu

STIC Youth Travels India www.isic.co.in

ISSTA Israel www.issta.co.il/isic

Student Card Service Japan | ISIC Japan Japan www.isic.jp

Pro Youth NGO Kosovo www.isickosova.com

ISIC.lv Latvia www.isic.lv

Campus Travel Lebanon www.isiclebanon.com

Zigzag Travel Lithuania www.isic.lt

GSC-ISIC Luxembourg Luxembourg www.isic.fr/isic-accueil/isic-au-luxembourg

Hong Kong Student Travel Macau www.isic.hk

TA Aurora Tours Macedonia www.isicmacedonia.com

MSL Travel Malaysia www.isic-malaysia.com

National Student Travel Foundation Malta www.nsts.org/isic

Credenciales de Valor SA de CV Mexico www.isic.org.mx

Terra NGO Montenegro www.isic.me

NNS New Zealand New Zealand www.isiccard.co.nz

KILROY Norway Norway www.isic.no

INTEJ Peru www.isic.pe

Almatur Association Poland www.isic.pl

Pumpkintreasure LDA Portugal www.isic.pt

Asociatia Pentru Sprijinirea Tinerilor Studentior si rfsorilor (ASYST) Romania www.isic-romania.ro

Sputnik - ISIC Russia www.isic.ru

IUVIA NGO Serbia www.gpa.rs/kartice/isic-kartica

NNS Singapore Singapore www.isic.com.sg

CKM SYTS Slovakia www.isic.sk

KISES South Korea www.isic.co.kr

KILROY Sweden Sweden www.isic.se

STA Travel Schweiz Switzerland www.isic.ch

Kang Wen Culture & Education Foundation Taiwan www.travel934.org.tw

STA Travel Thailand Thailand www.isic.co.th

I-Union.UA Ukraine www.isic.org.ua

ISIC UK, NUS Services Limited, and STA Travel UK United Kingdom www.myisic.co.uk and www.nus.org.uk/en/nus-extra

STA Travel USA USA www.myisic.com

IVI Venezuela Venezuela www.carnetestudiante.com

ISIC Association members

Structure of the ISIC Association

ISIC Association

ISIC Association Board

ISIC Global Office B.V.

Licensed Authorities Provisional Licensed Authorities Appointed Offices

Appointed OfficesAppointed Offices

LAs and PLAs have the legitimate and exclu-

sive right to distribute, promote and develop

the ISIC card within their individual territory.

In addition, LAs and PLAs are ultimately respon-

sible for securing and continuously improving

an attractive, relevant and comprehensive

benefit portfolio providing benefits, discounts

and services to all ISIC cardholders – both

domestic students and visiting cardholders.

Every LA is an ISIC Association member.

Who are ISIC issuers?

Many LAs, PLAs and AOs worldwide are or-

ganisations involved in the youth and student

travel industry, reflecting the founding travel

roots of the ISIC card. In addition, some ISIC

ISIC distribution network

issuers are student unions or youth focussed

entities. More and more ISIC issuing organisa-

tions are companies solely committed to the

growth and development of the ISIC card, ded-

icating substantial resource to ISIC in their

territory, and as a result increased sales,

awareness and overall market penetration are

witnessed in such markets.

1. Licensed Authority (LA)

Licensed Authorities (LAs) lead the distribution and de-

velopment of the ISIC card within their territory. LAs issue

the ISIC card through their own outlets, stores or online,

via agents and wholesale distribution agreements with

other organisations such as universities and financial in-

stitutions. All of the current 57 ISIC LA organisations (in

56 territories) are members of the ISIC Association.

2. Provisional Licensed Authority (PLA)

Before being granted full Licensed Authority status,

new ISIC issuers must effectively meet a number of pre-

What is an ISIC LA, PLA or AO?The ISIC distribution network is characterised by a 3-tier system

determined targets and commitments relevant to their

market conditions. New PLAs are appointed via a tender

process undertaken by the ISIC Global Office. As at 31

December 2014, there were 28 appointed PLAs.

3. Appointed Office (AO)

An Appointed Office (AO) is a distribution outlet for the

ISIC card. AOs are either selected by an LA or PLA to is-

sue the ISIC card within their country or territory, or if a

country does not have a registered LA or PLA then the

ISIC card is distributed solely through AOs appointed

directly by the ISIC Global Office.

2014 ISIC Association Annual Report12 13

Africa Europe Americas

Middle East Asia Pacific & Russia

Country Total 2014 Country Total 2014 Country Total 2014 Country Total 2014

Argentina 40,041 Estonia 60,323 Macedonia 2,291 Singapore 3,051

Armenia 1,788 Finland 9,738 Lithuania 26,206 Slovakia 162,541

Australia 50,704 France 267,994 Luxembourg 7,050 Slovenia 2,857

Austria 91,361 Germany 75,280 Malaysia 18,454 South Africa 3,408

Bangladesh 0 Ghana 685 Malta 378 South Korea 116,384

Belgium 23,129 Greece 918 Mexico 111,492 Spain 32,020

Bolivia 1,440 Guatemala 2,629 Moldova 3,382 Sri Lanka 987

Bosnia-Herzegovina 1,399 Hong Kong 12,426 Montenegro 2,843 Sweden 5,878

Brazil 148,560 Hungary 11,164 Nepal 437 Switzerland 8,387

Bulgaria 28,505 Iceland 820 Netherlands 5,461 Syria 884

Canada 105,365 India 23,954 New Zealand 8,515 Taiwan 124,868

Chile 8,280 Indonesia 3,852 Norway 10,443 Tanzania 1,266

China 14,582 Ireland 4,421 Pakistan 134 Thailand 10,518

Colombia 23,633 Israel 19,492 Panama 7,010 Turkey 11,741

Costa Rica 4,958 Italy 15,124 Peru 23,412 Ukraine 26,547

Croatia 962 Japan 41,157 Philippines 548 United Arab Emirates 22,435

Czech Republic 233,346 Kazakhstan 12,100 Poland 71,039 United Kingdom 142,201

Denmark 14,285 Kenya 4,474 Portugal 109,196 Uruguay 2,090

Dominican Republic 21,224 Kosovo 5,487 Romania 39,616 USA 86,237

Ecuador 1,412 Latvia 57,474 Russia 56,888 Venezuela 5,419

Egypt 14,555 Lebanon 12,596 Serbia 54,486 Vietnam 53

Global distribution

Breakdown of card sales figures for Licensed Authority and Provisional Licensed Authority markets.

Market growth

In 2014 overall card sales remained stable

and the number of ISIC markets continued to

grow, with the total number of distribution

territories reaching 133 markets. A primary

focus for the ISIC Association has been to en-

sure the ISIC card evolves and adapts as the

needs of cardholders change. Although origi-

nally founded as a travel oriented card, recent

years have shown the intensified development

of extra benefits, discounts and services that

accommodate the everyday needs of students.

Travel benefits and services are still central

to the card, but the transition to a card for

everyday usage allows students with an ISIC

card to maximise their card and take advan-

tage of this unique period of their life and

being a ‘student’. See pages 14 and 21 for

more information of ISIC cardholder benefits

and the everyday value proposition for students.

Territory development

The ISIC Association’s Territory Development

strategy is balanced to allow for equal empha-

sis on both the introduction of ISIC in new

territories, and developing and strengthening

the ISIC presence in existing markets with sig-

nificant growth potential. It is the overall goal

of the ISIC Association to ensure the ISIC card

be made available to all students worldwide,

whether they choose to study domestically,

or opt to study abroad. This objective reflects

one of the founding principles of the ISIC card

set in 1953 to ensure that ISIC cards reach “as

many students as possible in as many countries

as possible.”

In May 2014, 3 existing Provisional Licensed

Authorities were awarded full Licensed Au-

thority status, having reached a number of

key milestones for ISIC in their territories, in-

cluding overall card sales:

• China, Student Life China

• Kosovo, Pro Youth NGO

• Mexico, Credenciales de Valor SA de CV.

All 3 territories were subsequently approved

as ISIC Association members by the existing

membership base at the 2014 Annual General

Meeting on 21 May in Seoul, South Korea.

In both the established markets of Japan and

Portugal, a successor organisation took over

management as the Licensed Authority.

Likewise in 2014, ISIC increased its distribu-

tion in Africa, with the appointment of 3 new

Appointed Offices in Nigeria.

As at 31 December 2014, the ISIC card is dis-

tributed via:

• 57 Licensed Authorities

(in 56 territories) – the ISIC

Association member organisations

• 28 territories with a Provisional

Licensed Authority

• 49 territories with independent

Appointed Offices.

In line with the Territory Development Strategy,

throughout 2015 the ISIC Global Office will

actively engage partners to continue to de-

velop and grow the number of markets where

the ISIC card is available in order to support as

many students as possible worldwide.

Note: Card sales figures for Appointed Office markets are not included in this table.

Top performing markets in 2014

As witnessed in 2013, the top performing

market in terms of total card sales in 2014

was France, having issued the highest volume

of cards in the calendar year.

The top 5 performing markets for 2014 upon

calculation of market penetration were:

1. Slovakia: +100 percent market penetration

2. Luxembourg: +100 percent market

penetration

3. Estonia: +100 percent market penetration

4. Czech Republic: 84 percent market

penetration

5. Latvia: 67 percent market penetration.

ISIC market penetration is calculated by the total

card distribution within a calendar year, against

the official tertiary student population size.

In addition, several markets experienced note-

worthy growth in the number of cards issued

to students in 2014.

1. Japan (LA under new management

in 2014): 25 percent growth

2. South Korea: 24.6 percent growth

3. United Arab Emirates (new Provisional

Licensed Authority market for 2014):

22.4 percent growth

4. Taiwan: 15.8 percent growth

5. Brazil: 14.4 percent growth.

Distribution (number of countries since 1953)Regional distribution of ISIC issuing countries

35% 18%

22%

15%10%

150

120

90

60

30

0

NO

. OF

COU

NTR

IES

2014

YEAR

2004

1994

1974

1964

1954

1984

An ISIC card helps students see the world.Photographs by Freia von Raußendorf (left) and Bibiana Yeung (right), 60 Great ISIC Experiences Student photo Competition entrants.

2014 ISIC Association Annual Report14 15

LAs established and new for 2014

PLAs established and new for 2014

AOs established and new for 2014

Currently no ISIC presence

ISIC territories

In May 2014, ISIC Mexico cele-brated the first anniversary of the Capital Joven ISIC initiative at the Monument to the Revo-lution. The occasion was marked

by a rock concert attracting over 9,000 young people. Capital Joven ISIC aims to issue youth in Mexico City with an ISIC card as their official government ID.

Throughout 2014 ISIC Peru focussed on increasing the pro-portion of everyday usage benefits available to cardholders, with a number of new discounts signed with sports facilities, computer stores, and eateries around the country.

ISIC Canada established a partnership with millennial experts Intercept Group in order to grow and develop the benefit portfolio across major student cities in Canada.

ISIC USA teamed up with Abenity, a national discount provider, resulting in over 125,000 new discounts from big name brands and retailers throughout the United States acces-sible to all ISIC, IYTC and ITIC cardholders through a simple online verification process.

The Latin American Bank Federation awarded the ISIC Argen-tina MOVE financial co-brand the 2014 First Prize in Financial Innovation. The MOVE product, a co-brand between Banco Galicia (Argentina’s largest retail bank), VISA and ISIC Argen-tina, is a debit card targeted towards the university student

segment, with 35,000 cards already issued. An entirely new concept for the local market, all card related services are offered 100 percent digitally. A mobile app allows users to send and receive money, administer spending, save, and more, with customer service available through social networks.

ISIC Portugal secured the extension of the existing financial co-brand with Caixa Geral de Depósitos for both ISIC and ITIC cards for an additional 10 years.

ISIC Ghana signed a 2 year agreement with the Private

University Students Association of Ghana in order to promote accessi-bility and sales of ISIC cards to stu-dents in Ghana.

To support their outreach to academic part-ners, ISIC France produced an attractive publication specifically for academic insti-tutions, outlining the leading ISIC territory’s

technology-driven approach to academic co-branding and the multiple benefits of partnering with ISIC. The informative publication was distributed to 800 education institutions.

ISIC Australia introduced a new co- branded card with international carrier Qantas, with the airline running an ISIC

and IYTC card promotion in February 2014 to coincide with the release of the new card.

ISIC Egypt negotiated a deal with Egypt Post that will see all 3,800 post offices across the country issu-ing co-branded ISIC prepaid cards, making it even easier for Egyptian students to access the ISIC card.

In addition to a prepaid ISIC MasterCard, ISIC China launched a new financial co-brand with the Bank of China, with 5,000 cards initially ordered.

Together with Hostel-ling International and KEB Bank, ISIC South Korea created the unique WingO HI ISIC card as the membership card for Hos-telling International members in South Korea, with approximately 30,000 cards issued which include MasterCard pay-ment functionality.

ISIC Czech Republic was appointed as a member of the Czech Association of the Public Transport Authorities, enabling frequent contact with all public trans-port authorities in the country, the Ministry of Transport, and the Ministry of Finance amongst others. The member-ship will help secure the acceptance of the card ISIC with transport providers nationwide and the provision of spe-cial discounts for cardholders.

After a hiatus of 2 years, the valuable 50 percent discount on fares with the Bul-garian State Railways was re-launched, with the benefit heavily showcased dur-ing the ISIC Bulgaria Road Show across 25 universities in March and April to help spread the word to students.

Since September 2014, students in the Latvian capital Riga have the option to purchase an ISIC card that can be used as payment on the city’s public transportation system, as part of a co-brand agreement with Rigas Satiksme, the public transport operator in the city.

ISIC Slovenia’s SKB Bank financial co-brand achieved 40 percent growth in comparison to 2013, with 80 percent of previously issued cards renewed by students in the second year.

The co-brand growth is attributed to 2 key factors (1) attractive contests throughout the year encouraging students to apply for the card; and (2) ISIC Slovenia undertaking training sessions with SKB’s personal bankers in over 30 branches nationwide.

After establishing a benefit partnership with ŠVET (office and school supplies chain) 2.5 years ago, ISIC Slovakia worked with ŠVET to develop a new electronic card verification system, drastically decreasing the time it takes to verify whether a student’s card is valid. First piloted in 2 stores, the success of the pilot has led to ŠVET rolling out the system to all 50 stores nationwide. As most ISIC cards in Slovakia use chip technology, ŠVET has equipped their stores with electronic card readers and moved away from manually verifying card validity. The reader sends the chip serial number to the ISIC Slovakia database and the database responds in a fraction of a second verifying whether the card is valid or not, with the discount applied automatically via the stores’ system if the card is valid.

See pages 19 - 28 for more ISIC territory highlights from 2014.

1,350+

• BUSINESS & ECONOMICS

• SOCIAL SCIENCES

• ENGINEERING

MOST COMMON ENQUIRIES RECEIVED TO INFO@ISIC.ORG

FACEBOOK FANS (total combined number globally)

1.6 million+

LOCAL FACEBOOK PAGES

80+LOCALISED ISIC WEBSITES

85+

UNIQUE VISITORS TO ISIC WEBSITES PER MONTH

1.2 million+

18-24 YEARS

THE MAJORITY OF ISIC CARDHOLDERS ARE AGED BETWEEN

Card price in each country is based on the GDP PPP of the

country (gross domestic product at purchasing power parity)

24%OF CARDHOLDERS

USE THEIR ISIC CARD FOR TRAVEL

PURPOSES

4-25 USD

#student #ISIC#discounts

FRANCE

CZECH REPUBLIC

SLOVAKIA

BRAZIL

MOST CARDS ISSUED IN 2014

12%

ISSUED ONLINE

23%

ISSUED IN-STORE

65%

ISSUED AS PART OF A CO-BRAND PARTNERSHIP

CARD ISSUING

CHANNEL

Market penetration is calculated by total card distribution against the official tertiary student population size

DISTRIBUTION OF ISSUERS

18%

35%

25%

22%

AMERICAS

MIDDLE EASTAND AFRICA

ASIA PACIFIC AND RUSSIA

EUROPE

FOR FULLTIME STUDENTS

ISICFOR FULLTIME TEACHERS & PROFESSORS

ITICFOR YOUTH 30 YEARS & UNDER

IYTC

1. SLOVAKIA 2. LUXEMBOURG 3. ESTONIA4. CZECH REPUBLIC 5. LATVIA

TOP 5 HIGHEST LEVELS OF MARKET PENETRATION

INDEPENDENTAPPOINTED OFFICES (CARD ISSUING POINTS) IN 49 COUNTRIES

73

LICENSEDAUTHORITIES57PROVISIONAL LICENSEDAUTHORITIES

28

ISIC STAFF GLOBALLY

HIGHEST % INCREASE IN NUMBER OF CARDS ISSUED

20142013

JAPAN SOUTH KOREA UNITED ARAB EMIRATES

TAIWAN BRAZIL

BENEFIT LOCATIONS ACROSS 135 COUNTRIES

125,000+

BENEFITS AND DISCOUNTS

42,000+

NEW BENEFIT LOCATIONS IN 2014

6,450+

ISIC ASSOCIATION MEMBERS57

OF ALL CARDS ISSUED ARE ISIC CARDS

OF ISIC CARDHOLDERS ARE TERTIARY

STUDENTS

OF CARDHOLDERS USE THEIR CARDS

EACH WEEK OR MORE

OF CARDHOLDERS BOUGHT THE CARD

TO PROVE THEIR STUDENT STATUS

WORLDWIDE

OF CARDHOLDERS FOUND OUT ABOUT

THE ISIC CARD THROUGH THEIR

UNIVERSITY

98% 90% 50% 37% 1/3OVER

AVERAGE PRICE OF AN ISIC CARD

CARDS ISSUED SINCE 1953110 millionOVER

CARDS ARE ISSUED PER MINUTE

THE ISIC CARD WAS CREATED BY STUDENTS IN

19538

MOST POPULAR STUDY AREAS FOR ISIC CARDHOLDERS

“Please help me activate my card for

online benefits”

ARE ISSUED PER DAY12,500ON AVERAGE

CARDS

“How can I offer a benefit to ISIC

cardholders?”

ISIC IS IN 130+COUNTRIES VS.

NEW BENEFITS FOR CARDHOLDERS IN 2014

2,350+

6000+CARD ISSUING POINTS WORLDWIDE

NEW ISIC ASSOCIATION MEMBERS APPOINTED IN 2014, REPRESENTING:

3

• CHINA • KOSOVO• MEXICO

CO-BRAND PARTNERSHIPS1400+

OF CO-BRANDS INVOLVE AN ACADEMIC INSTITUTION

86%

ACTIVE ISIC MASTERCARD PROGRAMMES

OF ALL CARDS ISSUED ARE ISIC MASTERCARD CARDS

10%

38

180+ENDORSEMENTS AND

CO-OPERATION AGREEMENTS

physical stores

130+

25

73

118

30

16

online stores

APPLEISIC IKEA BURGER KINGMCDONALDS

TOTA

L N

O. O

F CA

RD

S

2014 ISIC Association Annual Report18 19

Partnerships

Financial partnership highlights

ISIC MasterCard programme

The ISIC Association and MasterCard have teamed up since 2007

to create ISIC MasterCard card programmes worldwide. An ISIC

MasterCard programme combines the identity and benefits of the

ISIC card with MasterCard and partner banks’ credit, debit or pre-

paid payment services. 2014 continued the trend of previous years,

with a number of new programmes launched, bringing the total

number of countries with active programmes to 38. Many coun-

tries offer multiple card programmes to best meet the different

needs of students studying both at home and abroad.

The ISIC MasterCard offers students exclusive benefits and servic-

es for every stage and aspect of student life, as well as providing

students with easy and secure ways to manage their money, track

spending, make purchases, and take part in new experiences at af-

fordable rates. Each country programme is tailored to the require-

ments of the local student market and the country’s individual

banking model and infrastructure. In 2014, the ISIC MasterCard

programme recorded a number of achievements including:

• ISIC Bosnia-Herzegovina established a co-operation with

Sparkasse Bank in order to implement an ISIC-Maestro bank

card package specifically designed for students in the country.

• The ISIC MasterCard Student Travel Prepaid programme was

officially launched in China. Created in

collaboration with Transforex, the unique

product for the Chinese market is a US

dollar single currency card with zero

foreign exchange conversion fees.

• ISIC Denmark joined forces with the largest bank in Denmark,

Danske Bank. As a first step in the partnership, the Bank’s stu-

dent customers were offered the ISIC card at a reduced price

in 2014. A 3 year debit ISIC-MasterCard featuring contactless

payment functionality is set to launch in 2015.

• ISIC Japan partnered with MasterCard and Orico to deliver

Japan’s first student identity card with a credit card payment

function. The ISIC Orico MasterCard is a 3-in-1 card for stu-

dents, combining identification, credit card payment and con-

tactless functionality.

• With the support of MasterCard, ISIC India secured a pre-paid

foreign exchange card agreement with ICICI Bank, the second

largest bank in India. On target to launch in 2015, the card will

be specifically adressing Indian students travelling abroad.

• ISIC New Zealand launched its first financial co-brand with

First Credit Union. The ISIC MasterCard debit card includes

PayPass technology for “Tap & Go” purchases, and offers

cardholders unlimited transactions at no cost.

• Together with MasterCard and Gazprombank, ISIC Russia

hosted the Modern Campus Solutions for Academic Institutions

Conference in October 2014. Over 60 academic institutions,

and 10 IT companies specialising in campus projects, partici-

pated in the conference.

• ISIC United Arab Emirates signed its first financial co-brand

with Abu Dhabi Islamic Bank, providing co-branded ISIC and

ITIC MasterCard prepaid cards that provide a modern payment

solution in line with Islamic tradition and Sharia law.

See pages 14 and 15 for additional financial co-brand highlights.

With a vast network of active students in over 130 countries, and a strong rep-utation worldwide, the ISIC Association is a valuable partner for commercial, non-government, and academic organisations looking to engage and support students internationally. The ISIC Association’s partnerships are fundamental to the role the ISIC card plays in everyday student life. In 2014, new inroads were made with multiple partners across the globe, including developments with aca-demic, financial, and benefit partners.

Academic campuses around the world opt to issue the ISIC card as their school’s identity card for students. Top: Danske Bank ISIC-MasterCard co-brand in Denmark (left); ISIC MasterCard Orico co-brand in Japan (right);Left: ISIC-MasterCard co-brand in China.

2014 ISIC Association Annual Report20 21

A co-branded card is a unique all-in-one card which combines the

ISIC, IYTC or ITIC card and a partner organisation’s branding and

services in an effort to reach a common or shared target market.

The result is a convenient card package that allows the cardholder

to access both the partner’s product and services, and the ISIC

benefits and student identity element all within a single card which

features dual branding.

Current ISIC co-brand partners include academic institutions, finan-

cial institutions and banks, as well as other commercial partners

such as transportation and travel insurance companies.

What is an ISIC co-brand?

• The Management University of Africa (MUA) was secured as

ISIC Kenya’s first academic co-brand partner. Over 500 co-

branded cards were issued to new MUA students as part of

the co-brand deal.

• In addition to co-branding agreements with Tripoli Evangelical

School, Sagesse High School, Lebanese Evangelical School,

ISIC Lebanon signed a new co-brand agreement with the pres-

tigious École Supérieure des Affaires school.

• ISIC Portugal launched their first academic co-brand with the

Associação Académica da Faculdade de Direito de Lisboa, a

prestigious law school based in Lisbon.

• ISIC Switzerland and Kantonsschule Zug School agreed a long

term agreement which will see all students at the school is-

sued an ISIC card, and an ITIC card for all teachers. The card

features chip technology, giving the nearly 2,000 students and

teachers of the school multi-functional use of their cards.

• Every student at the private University of Megatrend in Serbia

will use their ISIC card to attend and register for lectures as

part of a new co-brand co-operation with ISIC Serbia.

• ISIC United Arab Emirates launched a co-operation with TEMCO

Investments FZ Education meaning more than 36,000 stu-

dents and teachers in the Dubai International Academic City

and the Dubai Knowledge Village gain access to an ISIC or ITIC

card with special conditions.

See pages 14 and 15 for additional academic co-brand highlights.

Academic partnership highlights

Academic institutions are a core partner for the ISIC Association

worldwide. The ISIC Association highly values the co-brands it has

in place with over 1,400 schools, universities, and other academic

establishments internationally. Following the growth of academic

partnerships in prior years, 2014 saw a continued increase in the

number of academic co-brands, with highlights including:

• Sofia University, the largest university in Bulgaria, established

a new co-brand with ISIC Bulgaria. As well as providing all the

identity and benefit aspects of the ISIC card, students can use

their card to access the library, campus facilities, and dormitories.

• ISIC Czech Republic developed their 400th secondary school

co-brand and are on their way to reaching 100 percent pen-

etration of the secondary school market.

• ISIC Canada launched 5 major new co-brands in 2014 alone,

including co-brands with George Brown University and the

Vancouver Island Students’ Union.

• The first academic co-brand in the Nordics was agreed be-

tween ISIC Denmark and VIA University College, with more

than 20,000 student cardholders.

• ISIC France welcomed 3 new institutes to their growing number

of academic co-brand partners – Central Marseille (800 students),

ISEN (800 students), and ISA Lille (1,700 students), taking their

total number of academic co-brand partners to 126.

• ISIC Japan introduced a co-brand with the Japanese campus of

Le Cordon Bleu, the world-renowned French cuisine and patis-

serie cookery school.

Benefit partnership highlights

In an effort to boost the ISIC card’s value for students and to help make

student life more economical, the ISIC Global Office and ISIC issuing

organisations are continuously working to increase the number of attrac-

tive benefits and discounts available to all cardholders. More than 2,350

new benefits in close to 6,500 locations were added to the benefit and

discount offerings available to ISIC cardholders in 2014, with ISIC ben-

efits now accessible to students in over 125,000 locations worldwide.

British Council IELTS co-operation

British Council IELTS (International English Language Testing System)

and the ISIC Association launched a new partnership in May 2014 in

order to support test takers in their preparations for taking the IELTS

test. IELTS is the world’s most popular English language proficiency test

for higher education, and is a university entry requirement for many

students studying abroad. The exclusive deal, which has proved popular

amongst cardholders, offers access to a practice test and tailored advice

for students direct from IELTS testing experts.

National level benefit and discount partnership developments in 2014

were far reaching, and included (but were not limited to):

• As part of an extensive partnership with Avianca Airline, ISIC

Bolivia launched a benefit offering cardholders a reduction of up

60 percent on flights with the Latin American airline.

• ISIC Bulgaria undertook their “Party with ISIC” campaign, a series

of parties and concerts with ISIC discounts. Tickets for popular

festivals and concerts could be purchased exclusively through the

ISIC Bulgaria website and offered attractive cardholder rates for

festivals such as the ARMIN ONLY Intense Tour, Solar Easter, 10th

Fanta Dance Festival, and the Holi Festival of Colors Festival.

• Hainan Airline launched a special set of benefits for ISIC card-

holders as part of a new deal achieved by ISIC China. The deal

extends to multiple international routes to and from China, includ-

ing Berlin, Brussels, Moscow, Chicago, Boston, Toronto, Singapore,

and Bangkok.

• Since the beginning of 2014, more than 200 new discount loca-

tions have been added to the ISIC Estonia portfolio, including

burger giant Hesburger, wellness centres, and café chains.

• ISIC Kenya concentrated on growing the number of lifestyle bene-

fits for cardholders in student city hubs around the country, with

multiple new discounts secured with cafés and eateries, IT and

electronic stores, and mall retailers in the capital Nairobi.

• ISIC Mexico secured a number of new premium benefits for card-

holders including discounts with Aeromexico, Uber, and Hertz.

• New cardholder benefits in the Balkan region included a 50 per-

cent reduction on tickets for the Montenegro National Theatre as

part of a number of different offers secured by ISIC Montenegro.

• ISIC Poland launched a new benefit with Warsaw City Tour, provid-

ing discounted rates on bus tours throughout the city.

• Shokoladniza, one of the largest and most popular cafe chains in

Russia, with over 300 outlets in 45 Russian cities, is providing all

cardholders with a 10 percent discount.

• Following the establishment of a partnership in 2011, ISIC Slovakia

and Orange, the biggest mobile operator in Slovakia, have perfected

their offering to students based on a survey amongst cardholders.

More than 20,000 cardholders are now saving €5 each month, the

most competitive mobile offer available to students and teachers

in Slovakia. To demonstrate the value of the ISIC card, the saving is

clearly communicated on each cardholders’ monthly bill. Orange also

reminds cardholders via SMS messages when their card is due to expire.

• Through a co-operation with Emirates, ISIC United Arab Emirates

(UAE) is offering cardholders a special 15 percent saving on fares

via a dedicated website. Since officially operating since January 2014,

ISIC UAE has established cardholder benefits with 300 providers

across the country.

• ISIC United Kingdom (UK) contracted multiple new premium ben-

efits with companies such as National Express, Uber, Heathrow

Express, National Portrait Museum, as well as high street retailers

including The North Face, New Look, Warehouse, and Forever 21.

See pages 14 and 15 for additional benefit partnership highlights.

Top: The Management University of Africa ISIC co-brand in Kenya; Below (left to right): ISA Lille ISIC co-brand in France; Le Cordon Bleu ISIC co-brand in Japan; Kantonschule Zug ISIC co-brand in Switzerland.

Photograph by Alex Sporea, 60 Great ISIC Experiences Student photo Competition entrant.

2014 ISIC Association Annual Report22 23

Partnerships developed at a national level with government

entities, student unions, youth organisations, and travel and

cultural bodies are core to the growth and development of the

ISIC card. Working alongside such organisations, made a reali-

ty through endorsement and strategic agreements, allows ISIC

issuing organisations to be actively involved with additional ini-

tiatives that will have a positive and lasting impact on students

in their territory. 2014 territory highlights in this area include:

• In December, ISIC Denmark received an official endorse-

ment for the ISIC card from Danske Studerendes Fællesråd

(DSF), the National Union of Students in Denmark. Rep-

resenting 15 member unions and approximately 16,000

students across higher education institutes in Denmark,

DSF’s endorsement specifically emphasises the role of the

ISIC card in making student life more affordable.

• ISIC Finland secured an endorsement from the National

Union for University Students in Finland (SYL) at the end

of 2014. SYL represents 135,000 tertiary level students in

Finland. ISIC Finland and SYL have had a joint co-branded

ISIC card available for multiple local student unions since

2009. The co-operation has since expanded to see 90

percent of university students now having access to the

co-branded card.

• In July 2014 the Malaysia Tourism Promotion Board signed

an endorsement for the ISIC card. The Malaysia Tourism Pro-

motion Board recognised the ISIC endorsement supported

the country’s position as an international education hub for

students considering pursuing their education in Malaysia.

• ISIC New Zealand signed a partnership with the Youth

Hostelling Association (YHA) New Zealand in 2014. As a

result, a new YHA-IYTC membership card was launched in

December 2014. Plans for 2015 will see the co-branded card

extended to all 17 YHA owned hostels across the country.

• As a result of a letter of support from the Minister of Cul-

ture of the Moscow Region secured by ISIC Russia, 12 new

museums in the Moscow region officially recognised the

ISIC card and are now providing up to 60 percent off entrance

fees for all ISIC cardholders.

• ISIC Serbia signed a Memorandum of Understanding with

the Government of Serbia, outlining the key role ISIC Serbia

plays in youth policy development on a national level. The

agreement ensures ISIC Serbia will continue to influence

Serbian youth policy and allow for strong relations between

students and institutions in Serbia.

Territory highlights

International recognition and endorsements

For more than 60 years the ISIC card has been the only internationally accepted proof of bona fide student status. The ISIC card’s reputation and longstanding role in student culture is echoed in the significant number of endorsements and recognition the card has received from respected international organisations, and national and regional governments worldwide.

Photograph by Lukas Grajauskas, ISIC 60 Great Experiences Student Photo Competition entrant.

UNESCO partnership

developments

Since the early years of

the ISIC card, the United Nations Educational,

Scientific and Cultural Organization (UNESCO)

has been involved in the development of the

card, leading to an official endorsement in

1968, with UNESCO recognising the ISIC card

as the only internationally accepted proof of

fulltime student status and a unique docu-

ment encouraging cultural exchange and in-

ternational understanding. Together in 2014,

the ISIC Association and UNESCO took the

first step in the renewal of the existing ISIC-

UNESCO co-operation agreement, with the

ISIC Association again officially acknowledged

as a valuable partner under UNESCO’s updated

directives concerning partnerships with non-

government organisations. 2015 is expected to

see the introduction of a renewed partnership

agreement with UNESCO, designed to promote

common objectives in the field of youth de-

velopment and engagement.

EF Education First

In November 2014 a global Memorandum of

Understanding was signed as part of an ongo-

ing partnership between the ISIC Association

and EF Education First. Operating in over 50

territories, EF Education First offers education

programmes through language training, edu-

cational and cultural exchange, and academic

degrees. The new Memorandum of Under-

standing outlines the agreement to actively

increase opportunities at a national level, and

connect ISIC and EF Education First local teams

together to pursue the development of addi-

tional benefits for ISIC cardholders and full-

time EF Education First students.

AIESEC co-operation update

In line with the trend of previous years, numer-

ous new partnerships have been developed

between the local chapters of AIESEC and ISIC in

2014. AIESEC International, the world’s largest

youth run organisation, and the ISIC Association

signed a global Memorandum of Understand-

ing in 2012 in order to foster local level collab-

oration and open up mutual access to oppor-

tunities for students. In 2014 both Lebanon

and Moldova expanded their local agreements

to introduce the ISIC card as the AIESEC mem-

bership card nationwide. In Serbia, a co-oper-

ation agreement with AIESEC now provides

ISIC cardholders with a 10 percent reduction

on fees for the AIESEC Global Talent and Global

Citizen programmes, while incoming AIESEC

students participating in these international

programmes receive a discounted ISIC card.

Examples of endorsements and strategic co-operations

Secretaria de Turismo of Province of Buenos Aires, Argentina

Ministry of Education, Bulgaria

Canadian Association of University Teachers, Canada

CD: National Railway, Czech Republic

Danske Studerendes Fællesråd, Denmark

Ministry of Culture, Egypt

Estonian Teachers Union, Estonia

Finnish National UNESCO Commission, Finland

Icelandic National UNESCO Commission, Iceland

Ministry of Culture and Tourism, Indonesia

City Council of Rome, Italy

Ministry of Education, Kenya

Riga City Transport Department, Latvia

Heritage Malta: Agency for Museums and Cultural Heritage, Malta

Tourism Malaysia, Malaysia

Netherlands National UNESCO Commission, Netherlands

Norwegian National UNESCO Commission, Norway

Community of Andean Nations, Peru

Association for the Support of Youth,

Students and Teachers, Romania

Ministry of Culture, Russia

Ministry of Education, Science, Research and Sport, Slovakia

Zavod Ypsilon: Institute for Development of Youth Culture, Slovenia

Ministry of Education, Sri Lanka

Swedish National UNESCO Commission, Sweden

National Union of Syrian Students, Syria

Ministry of Tourism, Turkey

Images above (top to bottom): Members of the National Union for University Students in Finland (SYL); ISIC Serbia signed a MoU with the Government of Serbia in 2014; Saint Basil’s Cathedral, Moscow, Russia.

2014 ISIC Association Annual Report24 25

Online & digital initiatives

Continued online growth

With an active presence on multiple social me-

dia platforms worldwide, the ISIC Association

has developed a meaningful online community

of ISIC followers on digital platforms like Face-

book, Twitter, Instagram, as well as national

social networks. In 2014, the number of ISIC

followers on Facebook continued to grow,

with over 1.6 million fans worldwide recorded

at the end of the calendar year.

ISIC platforms look to engage cardholders on-

line not only to showcase the benefits of the

ISIC card, but to highlight additional oppor-

tunities and content relevant to cardholders

to aid their studies and development, such as

upcoming student forums and events, study

tips and enticing lifestyle competitions.

Students are continuously connected and interacting online. The international aspect of the card and the rise of student mobility, makes it all the more im-portant for the ISIC Association to be visible and responsive online through both targeted websites and social media in order to be able to connect and engage with students anytime, anywhere.

Updated ISIC App released

Based on user feedback, an updated version of

the free ISIC mobile app for Android and iOS

devices was released to cardholders in 2014.

Through the app, ISIC cardholders can search

and view benefits on-the-go, as well as create

their own profile to maximise their ISIC expe-

rience. The release saw a brand new benefit

search engine introduced to improve app re-

sponse speed and navigation, as well as an

attractive new interface.

2015 will see the rollout of an ISIC Master-

Card component of the app in Brazil, Germany,

United Kingdom and the United States, with

more countries to follow. In addition to search-

ing and locating ISIC benefits, ISIC Master-

Card cardholders will be able to easily check

their account balance, view their transaction

history and top-up funds, similar to how mul-

tiple mobile banking apps operate.

Each ISIC exclusive issuing organisation, in meeting their issuing

obligations, is required to establish and regularly update an engag-

ing ISIC country website, tailored to the needs of the local student

population and partners. In 2014 a number of new and redeveloped

ISIC country websites were introduced, each created in considera-

tion of cardholders in the territory and appropriate language needs.

New developments in 2014 included:

• ISIC Australia released a new mobile payment site for card

orders in 2014, making the online card application and payment

process easier for the user. Uploading the required ISIC card

application documents can now easily be done via a smartphone.

www.isic.com.au.

• ISIC Czech Republic launched the new ISIC.cz website with a

modern fresh design based on the global ISIC identity. Opti-

mised for mobile devices, students can easily find the informa-

tion they are looking for, even from their smartphones. Card-

holders can take advantage of a revised benefit database with

advanced search functionality, or attach their card image to a

virtual “My ISIC” profile to get access to exclusive offers and

more convenient online card verification. www.isic.cz.

• A new website specifically tailored for cardholders in Egypt

went live in late 2014, with a user friendly and contemporary

interface. Available in both Egyptian Arabic and English, the

updated site reflects the global isic.org website.

www.isicegypt.net.

• ISIC Germany re-launched its new website in November, fea-

turing improved benefit search functionality and a vibrant

new look. The updated multi-language site includes an easy to

use online card ordering system for students, and valuable

information for potential partners looking to work with ISIC in

Germany. www.isic.de.

• In mid-2014 ISIC Lithuania unveiled its revised website with

improved navigation, design, and content. Improvements were

also made to their online ordering system, allowing students

to take their card photo directly on the site and process their

order in under a minute. www.isic.lt.

• A new website dedicated to the ISIC Mexico Capital Joven ISIC

project went live in Summer 2014. Capital Joven ISIC is a pro-

ject aiming to equip youth in Mexico City with an ISIC card as

their official government identity card. Designed to give the

user better navigation during the card registration process,

the site features improved benefit search functionality, and

provides relevant, informative news for young people.

www.capitaljovenisic.org.mx.

• ISIC Portugal published its dedicated ISIC website online in

August 2014. The team sought to develop a user friendly, in-

teractive and appealing site where ISIC cardholders can easily

search for discounts and partners in Portugal. www.isic.pt.

• ISIC Russia re-released its local website including an improved

benefit search function, enabling students to have easier access

to benefit information with easy-to-use filtering options. The

website also features a dedicated page for the ISIC Master-

Card partnership in Russia, with a number of financial co-brand

partners highlighted. www.isic.ru.

• As part of an effort to improve the value proposition of ISIC in

the UK, a new ISIC UK website was launched in quarter 3 of

2014 with an eye-catching design and up-to-date ISIC bene-

fits on display. The site features a refreshed user interface,

with further improvements planned for 2015.

www.myisic.co.uk.

Find your local ISIC website by visiting www.isic.org/contact

Left page: The updated ISIC App in action.Images (top, left to right): ISIC websites from Germany, Portugal and Russia.

B2B card issuing developments

ISIC France successfully released a new

B2B card issuing system, ISIC Portal,

designed to support card issuance

amongst their 126 academic co-brand

partners. Already 3 out of 4 of ISIC

France’s academic partners are using

the new system, which provides the

school with an easy way to issue, up-

date and manage their students’ iden-

tity cards, as well as cost-savings in

terms of human resources and card

printers and software.

Similarly in 2014, ISIC Mexico launched

its new card issuing system, B2B ISIC,

across its vast network of distributors.

The updated system allows for greater

stock control and data management in

Mexico, and reports in real time issued

cards directly to the global cardholder

database managed by the ISIC Global

Office. The new system can automati-

cally send an email to cardholders with

expiring cards, providing information

on how they can renew their card.

Territory highlights

2014 ISIC Association Annual Report26 27

Above: Entrants of ISIC Finland’s Shipping you off to Europe competition.Page right: ISIC Slovakia visited 5 universities as part of their campus roadshow (top); ISIC Finland’s Shipping you off to Europe campaign (bottom left); ISIC Indonesia joined the Jazz Goes to Campus event in 2014 (bottom right).

ISIC community outreach

ISIC issuing organisations around the world engage existing and prospective cardholders in a number of unique and creative ways in order to spread the word about ISIC and open up new opportunities to students.

Throughout 2014 ISIC Association members undertook a multitude of

community outreach activities in support of local students and their

experiences, from university roadshows and competitions, to magazines,

fundraisers and career guidance events. 2014 showcased a number of

highlights around the world, including, but not limited to:

On campus

• The ever-popular Czech Republic ISIC TOUR took place again in

2014, visiting 15 universities across 8 cities. The tour attracted

over 35,000 students, with 7,000 valid ISIC cardholders receiving

a special ISIC package full of giveaways from ISIC partners.

• In November 2014, ISIC Indonesia signed on as an official media

partner for Jazz Goes to Campus (JGTC), a leading event on the

calendar for Indonesian students each year. JGTC is the oldest jazz

festival in Indonesia, initiated and operated by the Student Board

of the Faculty of Economics Universitas Indonesia (FEUI), and show-

cases Indonesian student’s creativity, and passion for jazz music.

• ISIC Mexico, together with Mundo Joven, Aeromexico and BANAMEX,

joined forces for the BSMART - ISIC Tour visiting 12 leading univer-

sities across Mexico in February and March 2014. Students who

applied for the BSMART payment card during the tour received a

free ISIC card.

• To time with the back to school period, ISIC Slovakia undertook a

university tour spanning 5 major universities, with each campus

visit attracting between 500 and 1,000 students. Students inter-

acted with fun stands and games, each showcasing one of ISIC

Slovakia’s partners including Lenovo University, ŠEVT (office and

school supplies), and youth and student travel agency CKM 2000

Travel. A complementary photo competition throughout the tour

also gave participating students the chance to win a computer

package from Lenovo University.

Getting social

• At the end of 2014, ISIC Finland and MasterCard launched the

Shipping you off to Europe campaign which saw 6 students travel

to 3 European cities to try out ISIC benefits and the payment

functionality of the ISIC MasterCard. Students entered the com-

petition by making a 1 minute video explaining why they should

win and how they would use their ISIC card in the destination city.

The lucky winners got to spend a free weekend in their destination

of either London, Prague or Paris, documenting their experiences

with ISIC benefits online. The campaign attracted over 10,000 vis-

itors to the competition website page, and Facebook posts were

seen by more than 56,000 targeted viewers. The popularity of the

campaign will see it repeated in spring 2015.

• Especially for the festive season, ISIC Spain launched a cardholder

competition giving away prizes each day for a 2.5 week period in

December. Open to all ISIC cardholders worldwide, the campaign

presented a simple competition every day in exchange for enticing

prizes! Cardholders had the chance to win prizes from ISIC Spain’s

benefit partners, including Qatar Airways, Iberia Airlines, Deezer,

Bodyshop, and Lebara, with prizes ranging from airline tickets,

hotel accommodation, and special ISIC products.

2014 ISIC Association Annual Report28 29

Community action

• Responding to high youth unemployment rates in the country,

ISIC Bosnia-Herzegovina, launched an employment programme

for ISIC cardholders, Work is not a problem – there is work!. The new

programme is implemented in close co-operation with local busi-

nesses in Sarajevo and sees companies employ ISIC cardholders

based in Bosnia-Herzegovina for temporary positions, allowing

students to gain valuable work experience.

• Under a new green initiative, ISIC Lebanon is donating 8 percent

of the price of each ISIC card sold to the Lebanese Scout Feder-

ation and other environmental NGOs to help plant trees through-

out Lebanon.

• ISIC Montenegro, together with the Montenegro Association of

Students of Economics, took the initiative to ensure fees collected

in 2014 from Association member ISIC cards were donated to sup-

port the treatment and recovery of a youth affected by paralysis.

• In July 2014, ISIC Mexico participated in BECATON, a major event

for all Mexican students each year. With over 5,000 student par-

ticipants, BECATON sees approximately 110 schools in Mexico

announce their annual scholarships to students over the course of

2 days. ISIC Mexico participated in the side line activities by cre-

ating a prize draw giving ISIC cardholders the opportunity to win

1 of 6 scholarships for computer or English courses, sponsored by

partner CETEC.

• To support students in a challenging job market, ISIC Slovenia co-or-

dinated a careers event free for ISIC cardholders in early 2014.

Over the course of 3 days, students could attend multiple seminars

covering topics including finding a job post-graduation, building

self-confidence, working abroad, and a personal banking and budget

workshop led by ISIC Slovenia co-brand partner SKB Bank.

• By taking part in Adyapana, the leading Sri Lankan education and

career guidance exhibition for students, ISIC Sri Lanka was able to

reach out to thousands of students and academics from insti-

tutions across the country to raise the profile of ISIC. As a result,

3 new academic co-brand agreements with educational institutes

are being established.

In-print

• In an effort to grow awareness during the Southern Hemisphere

back to school period, ISIC Brazil undertook a print media cam-

paign. The campaign included producing flyers and printing adver-

tisements in 3 top newspapers with a combined distribution of

over 844,000 readers, and led to improved sales and brand recog-

nition in the market.

• ISIC Lithuania re-launched its ISIC Pulsas magazine in 2014, which

has been produced for over 10 years. Now more than just an ISIC

benefit publication, the refreshed twice annual magazine, features

informative content covering all aspects of student life including

entertainment ideas, travel guidance, study tips and motivational

stories from other students. The 40-page magazine highlights both

top international and Lithuanian ISIC benefits for cardholders

through a special pull-out publication, and is distributed to all

cardholders, as well as universities, dormitories, popular student

cafes, and on trains.

Above (top left to right): Students in Mexico; Students in Sri Lanka participate in Adyapana; ISIC Slovenia partner SKB was involved in a 3 day careers event.Right: ISIC media campaign in Brazil (top); ISIC Lithuania’s refreshed magazine ISIC Pulsas (bottom).

Photograph by Gook Siang, ISIC 60 Great Experiences Student Photo Competition entrant.

2014 ISIC Association Annual Report30 31

ISIC Event & ISIC Award

The 2014 ISIC Event took place in the Asia region for the first time, with Seoul, South Korea hosting the event from 21 – 23 May 2014.

First held in Tallinn, Estonia in 2011, the annual

ISIC Event is a leading and unique event for

key organisations engaged with the interna-

tional student community and the ISIC card.

Bringing together the entire global ISIC dis-

tribution network, including ISIC issuers, ISIC

global partners, endorsement partners, and

student organisations, the event creates a plat-

form for collaboration, knowledge sharing inno-

vation, and business development, ultimately

improving ISIC worldwide and positively impact-

ing student cardholders.

Based in the thriving education hub of Seoul,

ISIC managers from close to 80 different

countries, and 20 global benefit and strategic

partner representatives participated in the 3

day event. The intensive 2015 programme was

developed to provide ample opportunities for

delegates to share experiences and key busi-

ness learnings, with open seminars covering

topics including academic co-brands, benefit

portfolio development, communications tools,

and card technology. Diverse presenters of-

fered alternative viewpoints on the interna-

tional student market throughout the event,

with speakers representing British Council

IELTS, UNESCO, MasterCard, The Economist,

and technology solutions specialist HID Global.

A highlight of the 3 day programme was a

panel discussion, which saw students from

around the world offer their insight and opin-

ions on research results uncovered by the ISIC

International Research undertaken in 2013.

2015 ISIC Event: Belgrade, Serbia

The ISIC Event takes place in another location

on a different continent on a rotational basis

each year. In 2015 the ISIC Event heads back

to the Europe region, with Belgrade, Serbia

selected as the host city. The largest city in

Serbia, Belgrade is the education and cultural

hub of Southeastern Europe, making it a vibrant,

youthful city and fitting location for the ISIC

Event. Following feedback from both ISIC is-

suers and partners, the 2015 ISIC Event pro-

gramme will continue to have a strong focus

on training and workshops for ISIC issuers, as

well as additional opportunities for network-

ing with participants and partner representa-

tives from around the world.

Institute of International Education

recognised as 2014 ISIC Award winner

As part of a special ceremony during the 2014

ISIC Event, the Institute of International Ed-

ucation (IIE) was recognised as the 2014 ISIC

Award winner for their dedication and efforts

to advance access to higher education and

boost student mobility worldwide.

IIE was a distinct winner for the ISIC Associa-

tion in 2014, particularly for their ambitious

Generation Study Abroad initiative which aims

to see the annual number of students from

the United States studying abroad doubled to

600,000 students by the end of 2019. Generation

Study Abroad recognises that international ex-

perience, and understanding and appreciating

cultural differences is one of the most important

The ISIC Award supports existing organisations

and efforts aiding access and reducing barriers

to higher education. The ISIC Award was creat-

ed on the belief that education is a fundamental

right for all and has the ability to help facili-

tate intercultural diversity and understanding,

and promote global stability. The ISIC Associ-

ation has a core role to play in assisting both

individuals who are currently studying, as well

as those people who aspire to participate and

excel in higher education but are restricted by

social, economic, cultural and physical barriers.

2013 ISIC Award winner:

Update from the University of the People

“Thanks to the ISIC Award, UoPeople has been

able to sponsor several students towards full

degrees at UoPeople, who otherwise could not

have afforded even the minimal exam processing

fees our students are required to pay. Receiving

the ISIC Award has brought UoPeople one step

closer to realising its goal of democratising

higher education, making it a right for all, rather

than a privilege for a few. The support of ISIC is

crucial for UoPeople’s growth, and ensures that

any qualified student around the globe will have

access to higher education, regardless of finan-

cial, geographic or cultural constraints.”

Belgrade, Serbia, the location of the 2015 ISIC Event from 12 - 14 May 2015.

components of a 21st Century education – a

view wholly supported by the ISIC Association.

As part of the Award, IIE received a €10,000

financial contribution, sponsored by Master-

Card, to support the continuation of the organ-

isation’s unique work to promote education

access and foster an inter-connected world.

Top row (left to right): Technology solution specialist HID Global were a key partner at the 2014 ISIC Event; Students participate in a discussion panel; Participants enjoying the 2014 ISIC Event in Seoul.

Left: IIE was recognised as the 2014 ISIC Award winner.

2014 ISIC Association Annual Report32 33

Amounts in Euros (EURO)

2013 2014

Other operating income 0 50,000

Other external expenses (84,603) (64,625)

Profit/(Loss) before financial items (84,603) (14,625)

Financial income 26,750 37,196

Financial expenses (107) (558)

Profit/(Loss) for the year (57,960) 22,012

Photograph by Christoph Kraus, ISIC 60 Great Experiences Student Photo Competition entrant.

Financial activities

As at 31 December 2014, the ISIC Association

remains in a healthy financial position, with

cash reserves totalling €1.334 million.

As a non-profit organisation, the ISIC Associa-

tion ensures that any surpluses made through

ISIC card operations are included in the reserves

of the ISIC Association in order to ensure finan-

cial stability. As an alternative, partial surplus-

es are invested back into projects related to

the development of the ISIC programme on

an international scale and projects which will

benefit all cardholders worldwide, such as IT

and online improvement projects.

Each year the annual ISIC Association budget

is prepared by the ISIC Global Office B.V., in

collaboration with the ISIC Board. Except in

extraordinary circumstances, the budget for

the following financial year (1 January to 31

December) is presented to all ISIC Association

members a minimum of 2 months before the

start of the next calendar year and approved

by electronic voting.

How is revenue created?

Revenue for the ISIC Association is generated

by the annual service fee charged to all ISIC

issuing organisations for each card ordered.

The ISIC Pricing Model, valid for all Licensed

Authorities (LAs) and Provisional Licensed

Authorities (PLAs), determines the fee paid

(in Euro) per ISIC, IYTC or ITIC card in each

individual territory. Based on a set of 12 dif-

ferent ISIC fees, the pricing model is designed

to reflect local market income levels, with

each level linked to a pre-defined range of per

capita ‘Purchasing Power Parity’ levels in a

territory as defined by the International Mon-

etary Fund (IMF), and assessed on the GDP

PPP (Gross Domestic Product at Purchasing

Power Parity per capita). Spanning the 12 dif-

ferent fee levels, the pricing model is straight-

forward, transparent, and does not allow for

alternate interpretations, while at the same

time the model takes in to consideration the

purchasing power of the multiple territories

around the globe where cards are issued.

Income Statement for the financial year 1 January - 31 December 2014

Amounts in Euros (EURO)

2013 2014

Assets

Investments in subsidiary 18,000 18,000

Fixed Assets 18,000 18,000

Receivables 1,077,359 903,484

Cash at bank and in hand 1,138,428 1,334,315

Current Assets 2,215,787 2,237,800

Total Assets 2,233,787 2,255,800

Liabilities and Equity

Retained Earnings (Equity) 2,225,787 2,247,800

Short term liabilities 8,000 8,000

Total Liabilities 8,000 8,000

Liabilities and Equity 2,233,787 2,255,800

Balance Sheet - Year ended 31 December 2014

Audited accounts: At the time of print, the 2014 financial figures have been mutually agreed by the ISIC Association Board and Price Waterhouse Coopers, the independent auditors, and are awaiting final approval.

2014 ISIC Association Annual Report34 35

ISIC issuing organisations worldwide

Andorra Government of Andorra/Associació Carnet Jove Andorra

AngolaExpresso Angola

Argentina Socialnetwww.isic.com.ar

ArmeniaMGA Continentwww.isic.am

Australia STA Travel Australia www.isiccard.com.au

AustriaSTA Travel Austria www.isic.at

AzerbaijanSTI Azerbaijanwww.isic.az

BahrainOmega Travel and Tours

Bahrain SPS Affinity Bahrain

BangladeshInfinia Alive

BelarusICYE

BelarusRepublic Association of International Youth Exchanges and Tourism

BelarusSTAR Travel Belaruswww.startravel.by

BelarusYouth Travel Centre

BelgiumBYSSwww.isic.be

BeninOVEJ - SYTO Benin

BoliviaCiudad Mundowww.isicbolivia.com

Bosnia-Herzegovina Auctus Ngowww.isic.ba

BotswanaMTC Consultancy Holding

BrazilStudent Travel Bureauwww.carteirado-estudante.com.br

BruneiAnthony Tours & Travel Agencywww.anthonytours.com

BulgariaASASwww.isic.bg

CameroonCareer Library

CanadaCanadian Federation of Students-Serviceswww.isiccanada.ca

ChileHI Chilewww.isic.cl

ChinaStudent Life Chinawww.isicchina.com

ColombiaConsorcio ISIC Colombiawww.isiccolombia.org

Costa RicaViajes Estudiantileswww.isic.cr

CroatiaSTA putovanjawww.isic.hr

CubaTurismo Joven

CyprusSIG

Czech RepublicGTS Alive s.r.o.www.isic.cz

DenmarkKILROY Denmark A/Swww.isicdanmark.dk

Dominican RepublicODTEwww.isic.com.do

EcuadorGrupo IDIOMASwww.isicecuador.com

EgyptEgyptian Student Travel Services (ESTS)www.isicegypt.org

El SalvadorMundo Joven

EstoniaFESUwww.isic.ee

Faroe Island KILROY Denmark A/Swww.isicdanmark.dk

Fiji IslandsBeachcomber Island Resort

FinlandKILROY Finland OYwww.isic.fi

FranceGlobal Youth & Student Communitywww.isic.fr

GambiaGlobal Cultural Exchange

GambiaInterexchange Gambia

GambiaSYTO Gambia

GeorgiaSTI Georgiawww.bigsale.ge/sti/index.html

Germanyrds Reisedienst Deutscher Studentenschaften GmbHwww.isic.de

GhanaSYTO Ghanawww.isicghana.org

GibraltarVIAJOVENwww.isic.es

GreeceROBISSA S.A.www.isic.gr

GreenlandKILROY Denmark A/Swww.isicdanmark.dk

GuatemalaComercializadora de Viajes Guatemala www.mundojovenguatemala.com

HondurasViajes Estudiantileswww.isic.cr

Hong KongHong Kong Student Travel Limitedwww.isic.hk

HungaryDiákigazolvány Kft.www.isic.hu

IcelandKILROY Iceland ehf.www.isic.is

IndiaSTIC Youth travels pvt ltdwww.isic.co.in

IndonesiaPT Alive Indonesiawww.isic.co.id

IranFarshebaad Companywww.tcis.ir

IranUniversity of Tehranwww.isicard.ir

IraqAl- Dowaly Travel and Tourism

IraqBahr Alnada for Travel and Tourism

IrelandStudent Benefits Ltdwww.isiccard.ie

IsraelISSTAwww.issta.co.il/isic

ItalyCTSwww.isic.it

JamaicaGlobal Choiceswww.groupspaces.com/ISICJAMAICA

JamaicaJOYST Trinidad

JapanISIC Japanwww.isic.jp

JordanIAESTE Jordanwww.iaestejo.com

JordanSpace Travel & Tourismwww.space-tourism.com.jo

KazakhstanKazRENAwww.myisic.kz

KenyaCharleston Travelwww.isic.co.ke

KosovoPro Youth NGOwww.isickosova.com

KyrgyzstanKyrgyz Concept Ltd.

KyrgyzstanMuza Tours and Travel

LatviaISIC.Lvwww.isic.lv

LebanonCampus Travelwww.isiclebanon.com

LibyaHormuz Tourswww.hormuztours.com

LibyaLibyan Youth & Students Travelwww.isic.ly

LiechtensteinSTA Travel Austriawww.isic.at

LithuaniaZig Zag Travelwww.isic.lt

LuxembourgGSC Luxembourgwww.isic.fr/isic-accueil/isic-au-luxembourg

MacauHong Kong Student Travel Ltdwww.isic.hk

MacedoniaTA Aurora Tourswww.isicmacedonia.com

MalaysiaMSL Travel Sdn Bhdwww.msltravel.com

MaliSYTO Maliwww.isic.fr/isic-voyages/isic-au-mali-2/

MaltaNational Student Travel Foundationwww.nsts.org/isic

MauritiusAtom Travel Services Ltd

MauritiusGlobal Destination

MexicoCredenciales de Valor SA de CVwww.isic.org.mx

MoldovaSTM Acordwww.isic.md

MonacoGlobal Youth & Student Communitywww.isic.fr

MongoliaNew Choice

MongoliaSSS Travel Co. LTD

MongoliaUnion of Mongolian Students

MontenegroIUVIA Montenegrowww.isic.me

NepalZen Nepalwww.isicnepal.com

NetherlandsKilroy Netherlands B.V.www.isicnederland.nl

New ZealandNNS New Zealand Limitedwww.isiccard.co.nz

NicaraguaViajes Estudiantiles

NigeriaDiversified Quancepts & Styles LTD

NigeriaInfinia Alive

Nigeria360INFOMOBILE LTD

NigeriaSYTO Nigeria

NigeriaReme-Star Travels

NigeriaHRG Nigeria

NorwayKILROY Norway A/Swww.isic.no

PakistanAlive Pakistanwww.isic.com.pk

PanamaEducaviajes Panama S.A.

ParaguaySocial Net SAwww.isic.com.py

PeruINTEJwww.isic.pe

PhilippinesMC Travel Corporation

PolandAlmatur Association www.isic.pl

PortugalPumpkintreasure Ldawww.isic.pt

Puerto RicoNuestraescuela

QatarRegency Travel & Tours

RomaniaAsociatia pentru Sprijinirea Tinerilor Studentior si Profesorilor (ASYST)www.isic-romania.ro

RussiaSputnikwww.isic.ru

San Marino (see Italy)

Saudi ArabiaEF Education First

SenegalSYTO Senegal

SerbiaIUVIA NGOwww.gpa.rs/kartice/isic-kartica

SingaporeNNS Singapore Holding Private Limitedwww.isic.com.sg

SlovakiaCKM SYTSwww.isic.sk

SloveniaSTA Ljubljanawww.isic.si

South AfricaSTA Travel South Africawww.isic.co.za

South KoreaKISESwww.isic.co.kr

South SudanFCM Travel Solutions (Charleston Travel Ltd)

SpainVIAJOVENwww.isic.es

Sri Lanka United Ventures Pvt Ltdwww.isic.lk

SurinameETOS

SwedenKILROY Sweden ABwww.isic.se

SwitzerlandSTA Travel Schweiz AGwww.isic.ch

SyriaSeabarwww.isic-sy.org

TaiwanKang Wen www.travel934.org.tw

TajikistanLLC Tomson

TanzaniaEscape - Student & Adventure Travel Tanzaniawww.escape-tanzania.com/isic

ThailandSTA Travel Co., Ltd.www.isic.co.th

TunisiaATATJ

TunisiaSYTravel Tunisia

TurkeyAlpegawww.isic.org.tr

UgandaStudent and Travel Youth Ugandawww.isic.co.ug

UkraineI-Union.UAwww.isic.org.ua

United Arab EmiratesInfinia Alivewww.isic.ae

United KingdomISIC UK Limitedwww.myisic.co.uk

United KingdomNUSwww.nus.org.uk/en/nus-extra/

UruguayOpen Doors SRLwww.isic.com.uy

USASTA Travel, INCwww.myisic.com

VaticanCTSwww.isic.it

Venezuela IVI Venezuelawww.carnetestudiante.com

VietnamWorldwide Agencywww.isic.com.vn

YemenBalfakih Computerswww.isicyemen.org

ZambiaDestination Zambia Ltd

ZimbabwePremier Travel & Tours

Network of ISIC Licensed Authorities, Provisional Licensed Authorities, and Independent Appointed Offices.

ISIC Association

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info@isic.org | www.isicassociation.org | www.isic.org

2014 ISIC Association Annual Report